Wellington Arms in Basingstoke and Deane

Booked for Sunday lunch - waited an age to be seated, very pleasant environment, ordered the Sunday roast, this took 4 trips from the waitress to bring the main course - the veg, the potatoes, the gravy by the time I'd gotten all I needed the whole meal was cold - no check back, ordered dessert - the crumble that also was stone cold - again no check back, the staff were polite and helpful but seemed to lack direction and leadership and seemed more invested in the wedding which was taking place - food very underwhelming

I went with Aunt for afternoon tea to there but I was greatly disappointed with it ☹️ But , I can not fault the politeness and friendliness of staff . I think they should stop serving afternoon tea.

Hotel room was lovely, clean tidy and everything to hand. The Nespresso coffee machine and specialist tea bags was a great touch. We were away with our boxer dog and the staff were great with him, he was spoilt, with treats in the bar and his own sausage breakfast.

Horrid! Surly staff very limited bar awful menu. Outside is tacky and the whole place needs a serious revamp. Plastic chairs ashtrays and general neglect make this a positively hirrendous place to visit. Menu is disgraceful Manager should be shot! Reply as you want but you are bloody useless!⁹

We came on a Sunday lunchtime to celebrate a friend's birthday and found both the service and food excellent. We had a variety of starters and then all opted for the summer grill with accompanying salads - and chose to share the 5 available salads between us (though one was not available), with most of us opting for the whole seabass and one opting for the aubergine from the grill. We had a variety of desserts and a coffee each too, plus one or 2 drinks each and the bill came to £250 for 5 of us. When we booked, the website said we would need to vacate the table after 2 hours, but we stayed way longer than that without issue; with the service being attentive. For the quality of food and service, this represents good value and we will happily return.

This is a fabulous restaurant, we have been here many times and every time the food is sooooo good💞 The staff are lovely, welcoming and so attentive..💞 AND the restaurant just loves dogs 🐕 treats galore and lots of cuddles ...Highly recommend ....💞

We've stayed here a few times now as my elderly parents live nearby and staying with them would be an imposition. This time it was a two night stay. The rooms are a decent size, clean, and comfortable too. Staff are great and breakfast was both delicious and included! Garden area looks really nice for sunnier days than we had. Nothing to complain about really except that thin walls made the neighbours (wall mounted) TV clearly audible. Probably due more to their inconsiderate attitude than the walls though! We didn't eat in the restaurant except for breakfast which was delicious.

We had a warm welcome to this beautiful period hotel/restaurant on arrival. Our delicious evening meal was superb and we felt looked after by the staff who also gave us space to enjoy our evening. With a very busy restaurant and a wedding party in we were touched that the manager introduced himself and we had a brief conversation about the hotel. We noticed he wore “many hats” working on reception, waiting tables and whizzing in and out of the kitchen. The staff seemed happy which matters to us. We enjoyed our stay and the rooms were perfect. Little touches like the mini coffee machine and the radio playing Classic FM was nice. Loved the atmosphere here and the decor combining an updated style with traditional elements. High finish throughout. Our breakfast was equally excellent. Special mention to our very nice waitress Ewa and Sam the Manager. Thank you. We recommend this country venue for a great meal and overnight stay. P.s we used the electric charging point for our car with ease.

The restaurant was nice and the food was decent. Service unfortunately was less than average, and not what would be expected for the price point. Staff were disengaged and slow (it was not busy when we visited). It took us about 20 mins to try and pay at the end too. Service needs to improve.

I stayed for one night to cover a two day business meeting in Basingstoke. It's an inn - not big on facilities and reception isn't 24 hours but this is not an issue. Check in was efficient, friendly and helpful. The room was very pleasant, clean and comfortable with a very good bathroom with walk in shower with great water pressure. Towels, bedding, finish and attention to detail all exuded quality. I ate in the pub and the food was very good indeed, with excellent service from wait staff and barman alike. Breakfast the next day did not disappoint - continental offering is limited but complemented with high quality cooked options off a menu. I usually do Basingstoke and back in the same day but if I ever have reason to stay over again, The Wellington Arms will be my go to.

We just celebrated our wedding at this amazingly beautiful venue! I honestly would not recommend this place enough. All staff were so attentive and couldn’t do enough for you no matter what we needed. From the family meal we had the night before to leaving on Sunday, we couldn’t have asked for more. Jemma was absolutely incredible and I cannot thank her enough for what she done for us all and made our day so perfect! Also one of the bartenders Cris who specialises in cocktails made us a number of amazing shots which were just WOW!

I have just celebrated my daughter’s wedding at the Wellington Arms and I am absolutely in awe of this place. All the staff, Bar,waiting and hotel were fantastic. They were friendly polite and extremely welcoming. Gemma the wedding host was an absolute legend and I cannot fault one single thing, she is a credit to the company and went above and beyond. Gemma was at my daughters beck and call right from the 7am start to past midnight. The Waterloo suite looked incredible and was done flawlessly. I will add some photos as soon as they are ready. I can’t recommend this place to anybody highly enough. Fantastic, thank you for a wonderful day

Lovely pub, has a really nice character. Roast dinner was great and very high quality. Staff were very friendly. My favourite pub in the local area.

The car park was practically empty on a Wednesday shortly after 1pm when I arrived, which set a warning as the place is on a busy main road in an upmarket commuter neighbourhood. There were only two other tables occupied in the large and gloomy dining room. The menu was completely unoriginal and uninspiring. My friend ordered chicken Milanese which looked dry and tasteless when it eventually arrived. I ordered steak which was chewy and the French fries were more chips and past their prime if indeed they had ever reached it. Maybe we were there on a off day but I won't be going again for sure.

We were a small wedding party and were well looked after. Loved the food. Lovely service. We’d preordered- but instead of coming out and naming the dish they had (hoping it would be claimed by the correct customer) they came and said the names of those who’d ordered it. We paid for our own drinks and this was all managed seamlessly - the bills spot on. Wedding can be stressful- the Wellington Arms did not make any aspect stressful at all. They worked to accommodate dietary requirements. We will be back - often.

Not been here for a few years so keen to try their Sunday lunchtime offerings. Although only just midday, quite a few guests with young children and dogs were already seated (not the dogs, they had their own baskets!) but all well behaved! We ordered a sourdough ancient grains bread with marmite butter to share but on arrival 30 minutes later, the waitress apologised for there being no marmite butter. Also the bread was a bit overdone and hard and no sign of grains, more like a Ciabatta. My partner thought her vegan Wellington roast excellent and so was my roast belly pork but no crackling as advertised. Plenty of well cooked veg with a good selection and the roasties were just right. It's a nice country pub with a decent menu, not a hurried service but that's fine on a leisurely Sunday. Service was fine, seemed to be plenty of staff and a satisfaction check made. Prices not exorbitant, and 10% service charge included.. Toilets perfectly acceptable. Just a couple of minor details stop me giving it the full 5 stars.

We enjoyed a delicious meal with delightful service from Eva! Good food, friendly service, comfortable seating, what more could we ask for!!

A lovely lunch, we were well taken care of by Eva when we dined in the Waterloo suite for mothers day. However I think the management were ambitious to put on more covers using the suite as there were some delays like waiting an hour for starters and the ambience was slughtly lacking leaving us a little bit like the unpopular guests at a wedding in a very plain room. The food however was great, the staff tried hard to accommodate and were attentive and the pre dining organisation was good with the ability to pre order from the menu.

Such miserable, unhelpful staff! Almost like stroppy teenagers (Kevin and Perry come to mind). Wasn't interested in serving us, didn't give us our cutlery between courses, didn't ask how the meal was or if we needed anything else. Just come to the table to take our plates. We had to ask if we could have more drinks. And when our drinks finally arrived, a "Kevin" asked us "do ya want pudding"? For such a beautiful place, the service is not what you'd expect. Food wasn't all that nice either. Had fish and chips, and the fish had so much flour under the batter that it became a white paste. Won't be rushing back

We have visited here many times for lunch and always enjoyed it. This evening we had the opportunity to come for dinner and it was excellent. We shared focaccia and a scotch egg to start and then had the pot pie and pasta - delicious! We were very well looked after from drinks through to dinner and Eva, in particular, looked after us extremely well. Next time we are in the area we are going to try and stay - they were fully booked tonight which is a good sign!

Really lovely spot for any occasion. Very friendly and attentive staff, we love Eva! Delicious food, in particular their Sunday roasts! Menu changes with each season so there’s always something nice to try! Amazing desserts, we love sticky toffee pudding! Great atmosphere all around! Highly recommend

I'm not that type of person who leaves reviews and comments, but I was encouraged by my friends to leave one. This was our first visit at Wellington Arms. We were extremely impressed with the service and food. The young lady who served us was phenomenal. Service was quick, with a smile. Food was superb and the sirloin is to die for. We will definitely be back again, I think we have a new favourite for our Sunday lunch meetings.

Had a wonderful stay at the hotel fantastic food, warm cosy great atmosphere. Staff were all very welcoming, Eva was a star thank you for making our stay extra special .

We go out for breakfast quite often especially if we have people visiting. We only booked here as our usual places were fully booked, I’m so pleased they were as this has just become our favourite. The service from Eva was superb, very attentive without being intrusive. The food was so good especially the bacon, you can tell everything is freshly prepared. Thank you to Eva and the chefs for a lovely experience, we will be back.

Although I drive by many times, only today I popped in for lunch. The place deserves all the good words. The lunch was delicious, the service impeccable, the restaurant very clean and pet friendly. Eva was our waitress today and she is a lovely person, kind, patient, always smiling. Enjoyed the whole experience and definitely recommend this place for a place to eat.

Sunday lunch at the Wellington was a new experience. A few bits overlooked, asked for lemons slices, none arrived. Sunday lunch was presented with vegetables and side but sadly no gravy nor asked if we would like any condiments as staff seemed rushed. When raised...

Lovely location, however service and food doesn’t match. The venue doesn’t know whether it’s a hotel restaurant, bistro or pub. The food is below average for quality and cost therefore not good value compared with alternative local establishments.

We had a family gathering and have to say they looked after us so well. Eva was just amazing nothing was too much trouble for her.

We hired the private dining area (Wellsley) Sunday 7th Jan for a 90th Birthday. They allowed us to decorate the room how we liked and the staff were really attentive to ensure everyone had a good time. Eva our waitress was so lovely and could...

Lovely Sunday roast dinner with the family the beef was unbelievable and once again great service from EVA

Called in without a booking for breakfast, the host, Eva, was so friendly and helpful, the food was delicious and even though it was obviously freshly cooked arrived quickly, my Mum was delighted to have a proper line napkin. Would definitely recommend

We booked the Wellington Arms for a late lunch/early dinner for New Year's day with the family to celebrate 2 birthdays. I'd heard good things and often drive past but never been in. Arrival was friendly and we had a lovely long table and weren't...

What a wonderful Christmas day experience. Our waitress was so friendly. The food was delicious! The little canapés were delightful. Our favourites were the beef and whipped blue cheese with truffle honey. My starter scallops were some of the best I have ever eaten. The...

Excellent food! Great service from Josh! We went on the 24th for a Sunday roast and Josh was very friendly and he also gave great recommendations that catered to our taste.

This was the 2nd year coming on Christmas Eve and we won’t be coming again… Booked the Festive Menu and was disappointed from the time we arrived!! No crackers, drinks order was slow and initially incorrect, despite being the first arrivals of the day they’d...

After doing a great Wedding Disco at The Wellington Arms, Stratfield Turgis on the 4th November, I thought it would be a lovely venue to go to for my wife’s birthday. We are so glad we choose The Wellington Arms as the venue. It really...

Sunday lunch. A very long wait for both starters and main. Could not recommend the haddock croquets - dry and boring. My companions had baked Camembert which was lovely. Roast lamb was tough and terrible. The roasties and veg fabulous - but no serving spoons....

Me and my partener been here yestarday for sunday lunch and was so good roast was perfect cooked vegetables and potatos was so tasty the service was warm nice smile on her face all the time wich we loved that been so busy in the...

This was our third year coming to this hotel for our annual Christmas reunion lunch and this year was the best we have experienced here. We were a party of 16 who all used to work together and were lucky enough to be given our...

Never been dezapointed good food and good service with a big smile on her face (Eva) keep it on . I feel im a family of welinghton arm coming every 2 mounts having a fantastic meal Thank you team

Visited with family and 2 of the dishes were awful Monkfish mornay had been under the grill for too Long and was scorched and dry ie some parts burned and no sauce and just three bites of overcooked fish The flat iron steak was over cooked and so tough it eventually ended up in the dog. Side of roasted carrots arrived after the main dishes had been eaten and too late but was comped at least This once great restaurant needs better food and service to compete.

On our journey home, it was so refreshing to be greeted with a warm welcome from the staff of which there were many and not be turned away as we didn’t have a booking! It was a Monday night and very early evening and they were preparing for many a Christmas party due in. The food was lovely and the atmosphere soon buzzing. A lovely log burner was glowing away in an already nice and warm restaurant. We could have stayed there longer had we not needed to get on the road home. Definitely somewhere we will be returning to soon and definitely recommend!

5 Lovely accommodation and fabulous staff that go above and beyond to make your stay the best it can be . Fantastic accommodation, the most comfortable beds, coffee machines in room and dog lovers paradise- dog beds - dog bowls in certain dog rooms !! The breakfasts are awesome lovely selection of both hot and cold . Chefs don’t get a mention but are amazing ! The waitress service is excellent ( sorry didn’t get your name ) but excelled in hospitality. Thankyou . Also special mention along with the lady on duty in the am restaurant is Luba , I work in retail and she is absolutely an asset to this company eg sorting out issues that occur within the day to day running of a business ( moans) sorting asap and an understanding ( nothing to do with the business) of some inconsiderate customers !! Thankyou ❤️ Thankyou so much Luba .now we have found such a great place to stay when visiting family we will revisit and highly recommend to others ❤️

I booked a pre-xmas family festive lunch for 7 of us. Eva was our waitress, and could not do enough to make the experience a great one. Xmas crackers were on the table when we arrived, and the staff were all very friendly, and the food excellent. 3 of our party went for the soup, which was good. Five had the Turkey dinner, while two tried the Venison and the Beef Bourguignon. 3 enjoyed the choux bun and I had the Xmas pudding. A complimentary bottle of prosecco was very much appreciated, as we'd booked the table and paid a deposit mid October. Mini mince pies and complimentary coffees were also much appreciated. A special thank you to Eva, for making our family lunch so enjoyable. Thanks again!!

Lovely breakfast and great service! The waitress Eva was very attentive. It was a nice dining environment. Also dog friendly

Winner of our worst lunch of 2023 award. Three of us had the set menu and one the a'la carte. The venison pie was fine (the a'la carte). The set menu was dire. Two had pork tenderloin - so tough as to be inedible, even after we asked for steak knives. The steak was tough, overcooked and cold. No vegetables came with the dishes so we had to use the a'la carte menu for those. Ordered potatoes and carrots, got cabbage in a heavy cheese sauce with bacon on top and some sort of deep fried mashed potato block. Service was pleasant but slow and confused.

The charity event on Saturday 11th November was great. The food was excellent as were all the staff. Thank you

Food was delicious service was fantastic special mention to Eva who was fabulous from start to finish will definitely return

Good breakfast and great service from Eva …. Thoroughly recommend visited after reading parkrun. We were made to feel very welcome. Dogs are welcome too which was a bonus. Go too many places that make you feel like you are an inconvenience…. Not here !...

Great breakfast! Attentive and charming service from Eva. Tasty breakfast- simple full English with great quality eggs/toast/black pudding and everything else. Lovely coffee too

Great meal with works crowd. Excellent service by Josh. Great recommendations from the specials board ! Slow cooked beef was amazing . Our guests from Asia loved the fish.

We have just had a lovely family celebration lunch down at the Wellington. 17 people so big table. Food delicious and plenty of it. All staff so helpful especially moving a cupboard out the way so my sister could get her mobility chair in. A...

Visited today - 14 of us for my daughters baby shower. Food was excellent, all hot & tasty, plenty of vegetables & gravy. All served at the same time. The pub was really busy with other large parties but the service was exemplary- Eva &...

A wonderful evening at a fab restaurant. Eva and her staff looked after us really well nothing was any trouble great service in a relaxed setting.

Wonderful food and atmosphere, made even more special by our friendly and attentive waiter Eva. Thank you

Amazing Sunday roast! The food was all scrumptious. The meat melted in your mouth. I had belly pork and my partner beef both delicious. Great crispy roasted and huge Yorkshire puds. Veg was cooked perfectly. Deserts to die for!

Went for a Sunday Roast as we were thinking of booking for Christmas day so wanted to try out their Sunday roast. Ordered the roast beef and roast lamb, beef was very rare, bloody & cold as were the potatoes and veg. Lamb was also...

Such a lovely venue, food was great, service amazing - Eva was so lovely! and recommended some great dishes. Look forward to dinner again soon!

First visit to this highly rated gastropub with high expectations. Firstly several items not available on the menu which we were told after ordering. Settled on the fish and chips, mushy peas were solid and dried out and exchanged by the waitress. Offered sauces which...

Have been aware of this place for years but had never gone in. Impressive looking from the outside, reviewing the menus online made us think we were heading somewhere quite special. We were very disappointed with the lack of quality. The atmosphere was dull, the...

Good food and service. First choice wasn’t available and had to return the mushy peas as a cold hard lump! Don’t like the 10% service charge automatically added!

Arrived for a colleagues leaving do,Very good service and very friendly waitress.chicken burger was excellent. First time at venue . Think waitress was called Ava she went out of her way to help us . Would recommend.

Nice venue but the Sunday lunch disappoints. First we ordered 3 G and Ts and a pint of larger at the bar and it cost a whopping £49. Three of us ordered a lunch chicken roast. Very peculiar, a thin bit of chicken wrapped around...

The food here is always spectacular and this trip didn’t disappoint. We were a large group and we definitely didn’t make life easy for our waitress Eva who was continuously charming and helpful.

Excellent food and brilliant service from Eva Food portions and quality was up with the best and reasonably priced

Loved this hotel! The service was amazing throughout. The rooms are well equipped and the hotel is taking sustainability seriously, no single use plastic. There is a nice bar area and a lovely restaurant. The food was really good. I had the cheese soufflé and...

We celebrated our Golden wedding here yesterday and we could not fault it in any way at all. Delicious food with excellent service, made it a very special occasion. Thank you

A very nice meal with excellent service from our waiter Josh. Very attentive with an excellent manner.

We had the most delightful lunch celebrating our nephew’s 21st birthday. Made even more special by a surprise complimentary glass of bubbles for him! The decor is stunning as are the views! The brunch menu was delicious. We were looked after by Josh who couldn’t...

Sorry to say been here several times to see if it got better but sadly the food let’s the place down the triple cooked chips are always hard and definitely not triple cooked the fat the food is cooked in tastes and smells horrible ....

Went in for Dinner with colleagues for a leaving do, Eva could not be more accommodating, she put up with our constant requests and was very cheerful all the time! Beautiful setting and a great dinner we all really enjoyed ourselves. Thanks Eva for being...

I been here before but I will like to say today was the best meal at the welinghton Lamb was absolutely superb perfect cooked and so delicious usually im not a easy guess so fussy but today was the top for me Eva give us...

What a gem of a stay! Modern but quirky decor. Clean. Welcoming. Could not fault it. The rooms are fantastic. The bathrooms have lovely tiling, bath and a big double shower too. IGNORE the negative comments, they have no idea. We can be fussy, but...

A really friendly atmosphere! Customer service was great and the food was really good too. I would definitely recommend.

Excellent food and exceptional service in a beautiful surroundings and the most friendly staff. The Eaton mess dessert was fab, looked and tasted amazing. Claire the assistant manager was so friendly, welcoming and nothing was to much trouble

Absolutley superb service by the staff last night (Sat 26th Aug 2023) … from the guys behind the bar, the guys serving the food and the unseen heroes - the chef and his team. Probably the best paid meal we’ve had in the last year!...

We booked for a family breakfast for 6 of us and a baby, and this did not disappoint. Excellent service from Eva who genuinely took care of all our requests. Food was tasty and great quality ingredients which I think we paid a very good...

Terrible ! Wouldn’t go back if they give it for free!!! Poor food , service and giving management the chance to rectify horrendous quality food.

My Nan stayed here a couple of days while her kitchen was being remodelled. One evening, I joined her for dinner, and the service was phenomenal, with a special thank you to Josh for being really hospitable. Also attended a wedding here in February, and...

Stayed for two nights. Basically excellent, but a few niggles. The thin lavvy paper is a false economy surely, and is rather annoying. The TV set had been programmed so that the BBC text service wasn't available, which is really weird! The choice of logical...

A fantastic venue for a wedding. Beautiful setting, amazing food and very attentive and helpful staff. Totally made the experience so much more memorable. Thank you so much to everyone at the wellington arms for an amazing day!

Stopped for a quick drink and stayed for nibbles too. Wish we had been a bit more hungry. Good price, good food and staff unobtrusive but really friendly. Thankyou Josh and staff for making our visit truly memorable.

We visited for a family meal - service was excellent from the start and the food was excellent. Our waiter Josh looked after us really well - very attentive and chased up drinks for us A great night and will definitely be back

We loved our meal at the Wellington Arms. The food was a real surprise, all superb. The chicken and ham pie was lovely, and the Thai curry really tasty, deserts were also delicious. I was surprised to read bad reviews about the service, because we...

After celebrating our wedding at the wellington on the 6/8/22 we thought as it’s the 6th 2023 we would pop back to celebrate! Unfortunately wasn’t the best experience.. the service was poor and extremely slow. Drinks were taken but had to wait a lengthy amount...

We booked The Snug for a family 70th birthday celebration - Sunday lunch. Atmosphere: noisy. We had to ask for music to be turned down. Barking dogs nearby were a nuisance. Service: Very slow despite having pre-ordered meals. Two roasts were missing gravy - requested...

We always review fairly and it’s almost unheard of us to review 1 out of 5….

This was a family celebration with 11 of us, the private dining area was booked. Table next to us had yapping dogs, no issue with dogs but not yapping...

Nope and more nope. Sunday night 7pm no food available. 1 small coke and one large wine £17.50. Shabby interior, holes in walls.

My friends and I enjoyed a lovely evening here last Friday. We were served by the lovely Stephanie, where nothing was too much. Food arrived quickly and was delicious. Highly recommended!

Place virtually empty and yet food took over 1hr to arrive fried fish over cooked, dry like eating cardboard. Thai Green prawn curry virtually no prawns 1 piece of pak choi cut in half. Very poor..... Loads of staff disorganised and clueless but well meaning......

We went to the wellington arms last weekend for my friends birthday, although we didn't state this when we booked, our very friendly waiter josh asked us if there was any special occasion. We told him it was my friends birthday and he brought a...

We came here for a fue drinks and some food, I ordered the burger it was burnt and they tried to hide it with the cheese on top, it was also cold I waited 45 minutes for this on a not overly busy Friday night,...

Un merveilleux pub-hotel à la campagne. Tout est excellent, l'hôtellerie, la restauration et le personnel.

We have just had our second fabulous team meal here and it didn’t disappoint. Excellent Food, friendly attentive service. There were 17 of us and our super host for the evening, Josh, worked so hard to ensure we had the best experience. He was very...

We are reasonably regular customers to the Wellington but are always made to feel like much more than that. The team are awesome and make every visit enjoyable. Luca, Emily, Maddie, Eva and of course Josh, do all they can and more to make sure...

We found This wonderful pub on Trip advisor, what a find! Josh our waiter was 1st class, we could have been at the Ritz in London, (we have been there) Service and attention to detail outstanding, food, friendly ness 10 out of ten! Try this...

Went to the Wellington for dinner with my wife and three friends for my 80th birthday on July 3rd 2013. We each had a very good meal and could not fault them in any way. Our waiter Josh was attentive and friendly and made us...

Big shout out to Josh who looked after us in the restaurant over two nights. He went the extra mile to ensure we were looked after and alll our needs met. Thank you Josh

Sadly both service and quality of foot was terrible - sad because Wellington was our go to place for lunch

Great food great service, would highly recommend the wellington arms. Will be back for sure.........