Longbridge Mill in Basingstoke and Deane

Cherry our waitress was absolutely brilliant

Excellent atmosphere, food and service. Cheryl our waitress was excellent and made our visit that more enjoyable. This was our first visit with a friend in a wheelchair. And the facilities were very good.

Had a wedding reception here in the function room, and Cheryl and the team were amazing! Had great levels of service, food was amazing, and very welcoming!

Food was lovely and our waitress Helen was great with any allergies and very attentive. Our children enjoyed, we will be back!

Excellent food. Awesome setting. Friendly and helpful staff.

We went to the Longbridge Mill for a large family celebration, they were very accommodating and welcoming and the food was enjoyed by all. Cheryl looked after us and she was fantastic, thank you.

We came for our parents wedding anniversary! Great staff from start to finish. Our waitress was Cheryl and she couldn't have done more for us even became our photographer! The only downside not a great selection of vegetarian options.

Family dinner at Longbridge Mill was really nice. I had a hunters chicken, my husband signature burger and my kids katsu curry and meat pizza. Food was hot and testy, service lovely. Pub is clean, tidy with really good atmosphere. We definitely coming back.

We were looked after beautifully today by Cheryl at our Anniversary surprise meal. Friendly and considerate throughout our time at the Mill. Many thanks

We went there last week with my famously. Our waitress Helen was so lovely, she went above and beyond. Helen deserves to be recognised. We will be back again for sure

I was recommended by family to come here, and so glad I did, atmosphere great, food nice and Helen the waitress super helpful.

Lovely Saturday eve lunch with family great service from Amy and lovely food

Visited Longbridge mill for some dinner with friends and it was lovely! Huge outdoor space and really comfortable inside, food was really tasty! And our server, Helen, was an absolute dream and made the evening even better!

Went for dinner with the family and had a lovely time. Both adults and children enjoyed their meals—great food all round. Our server, Helen, was friendly and attentive, making us feel very welcome. Would definitely visit again!

Great service Cheryl, thank you for looking after us! We had a fabulous afternoon 😊

Dinner with friends, food was absolutely delicious and Helen was friendly and attentive

We came for our parents wedding anniversary! Great staff from start to finish. Our waitress was Cheryl and she couldn't have done more for us even became our photographer! The only downside not a great selection of vegetarian options.

Helen was our waitress and was absolutely amazing very attentive and polite, will be coming back again!

Excellent afternoon great food and drink and wonderful service from Cheryl a wonderful place for food will definitely return

Lovely food and friendly service. Great garden area ideal for a summer drink

Lovely and warm atmosphere with amazing views outside. Sticky toffee pudding was 10/10. Would highly recommend visiting, I will definitely be coming back.

Amazing food, Exceptional hospitality staff was very nice and welcoming just amazing place in general. Would Highly recommend to other people

I’ve just had my wedding reception here, and it was amazing. The staff were ace, very helpful and friendly, I have to say Cheryl went that extra mile, helping plan from the first day I went in there to see if I could have the reception there. I would definitely recommend. Everyone had a lovely time and the food was very tasty.

This is one of our favourite pubs. Fantastic atmosphere, excellent food and ample parking. We will visit again soon.

The signature burger and camembert were excellent, chefs Adam and Zakk did a great job.

Food was lovely and came quickly. Cheryl and Olivia provided great service all afternoon

We got there at 4, and didn’t leave until 7. The waiter recommended the fillet steak which was overcooked and bland, there was about 4 chips on the plate and it took forever for a waiter to come over. We waited over half an hour for drinks, and then over an hour for desserts which weren’t that nice to have waited that long. I don’t think I’ll return personally.

Smashing food tonight. My roast was so tasty also my homemade tiramisu was better than orgasm. Defo coming back

Tasty Sunday Roast. Thank you chefs

The only reason it's not a straight five stars is simply because it was so busy. The food was perfect the disabled toilet and ladies were spotless. The food was absolutely amazing , the price was very reasonable. Also disabled access the whole way through as it's all flat.

went to a beautiful wedding today with amazing food hosted cheryl

The restaurant/bar was overbooked. There was 40-60minutes delay to get a seat/table, and customers kept waiting in a long queue. There was 2 hours wait for food, and most customers kept cancelling their booking. The staff were overwhelmed and looked exhausted with know smile! The food was stone cold when they were served and this made most customers complained. It was a total fiasco and a terrible experience!!!!!

Oh dear. Booked for 7 o’clock last Saturday. Drinks received ok then order taken at 7.15 and told it will take about 30 minutes. At 8 o’clock we were then told that two of the three meals were not now available so ordered what was. At 8.30 we were informed that due to the change in our order there would now be a similar delay as the kitchen had to start again!!! With at we walked out and went to the pub in the village and got served within 20 minutes. We won’t be visiting Longbridge Mill for the foreseen future. Bye bye.

Awful experience. Over an hour for food that was cold and should have been sent back. Service was terrible. McDonalds on the way home as all that was available at 7:30pm

Food much improved from our visit last year. However, we were seated on the table next to the loos, which were quite whiffy. Fortunately another table opened up for us to move to and our appetite returned. One of our party was very lactose intolerant and the staff did a great job of putting his mind at ease.

Great atmosphere with friendly and speedy service from Cheryl & Olivia. Food arrived hot and well presented with great sized portions. The pavlova was a real winner for desert and was massive. Great value for money. We stayed and chatted for nearly an hour after paying and didn’t feel rushed or pressured to leave. Hopefully retuning very soon. Thank you!

Great place to visit. Dog friendly. Tasty food at a reasonable price.

Went for my husband’s birthday, was waited on by the very helpful Ollie. The food was delicious. Definitely recommend!

Cheryl was very helpful and the food was lovely.

Cheryl our waitress was the best! 😀👍

Service was a little slow this visit.

We visited as a family today and we left absolutely miserable. It was a birthday celebration that we booked for my father and the service we received was diabolical. So much so that it caused the toddler in our family to become distressed and I had to walk out and leave my meal as the waiter and the manager were so unbelievably rude and refused to abide by the law being that anyone over the age of 16, accompanied by an adult can have a drink with a meal. I was asked for my ID and i provided a photo which was not enough so i accepted and when my father asked for an extra glass with our bottle of champagne for myself, they refused and said that it was due to me not having ID. We brought up the law about being over 16 with an adult and they said they don’t abide by that law here and they’ve changed it… i looked on the website and it stated that nowhere. I am almost 20 years of age with tattoos and i was holding my son the entire time. i don’t look under 18 at all, let alone 16, i also provided a picture of my ID. I have worked in hospitality long enough to know this treatment was despicable. May i add that the other two people accompanying us were not asked to provide ID, one of who was actually 17 and therefore did have a drink with her meal. I left the restaurant in tears after how i had been spoken too and saw the waiter smirking at me from behind the bar. Other than that the food was cold, and i was not able to even eat the rest of my meal. We doubt that after the shocking customer service we received today that we would receiving any money back or money off our next visit. I am considering taking this further and to social media too as I’m a reputable influencer who was excited to make my posts about my experience but i’m afraid i’m leaning more towards posting what my visit was actually like today. So disappointing as this pub used to be our family favourite. Disgraceful, to say the least.

Good menu choices, nice location and friendly staff. Helen was lovely

Good food and good service. Proper pie and excellent burger

Cheryl was extremely lovely and chatty making everyone feel welcome and help with any questions with a smile

Food was great, prawns slightly overdone The best part of our experience was Ollie who couldn’t have been more attentive Best service I’ve had in a while Thanks Ollie 🤩

Seems like pub is under new managment. Inside and outside is clean. Food is ok, tasty beer

Helpful waiter . Three rib eye steaks one ok two a little too much gristle. Otherwise ok. Would go back but choose other options not steak. Maybe fillet was better. Should have paid extra for fillet and had medium rare not rare. No Guineas zero. Zero lager Peroni poor substitute. For drivers not enough choices. Kombucha is the new go to for drivers!!

Cheryl our host was brilliant - this is the first time we have eaten here in a few years and we will definitely be back, she was very attentive and nothing was too much trouble - thank you!

Nice place to go for food and few drinks.

Ollie was fantastic, we thoroughly enjoyed our visit.

Visited today for a family birthday. Staff were very welcoming very speedy service the food was out standing and the puddings were amazing. Helen looked after us well and made sure we had everything we needed.

Everything was great from the service to the food and the venue.

Hi dropped in for lunch which was good a decent burger and the bacon chop where both very enjoyable The server Olly was polite attentive and efficient and could not have been better we have been here several times both mid week and for Sunday lunch and have been happy every time. It does get busy at weekends so worth booking

Food was very nice when it came but took 2 hours from arriving to eating. At no point did anyone come to check on us/apologise etc.

Lovely family meal, great quality food, and Fab service from Anna.

Beautiful food, fresh and good quality. Exceptional service. Highly recommend.

Lovely pub in a picturesque area! Cosy and warm inside, and great food! Excellent service from Clio, thank you!

+The young waiting staff & the barman were lovely. Roast dinners & deserts were delicious. Ate our meal at comfortable warm table. - Not a great start though, no lamb or beef available (we ordered trio roasts) no parnsips or stuffing served, had to ask & chase. Tiniest pot of gravy had to ask for more. First table we were sat down at was literally freezing, we pulled the blind down behind us but still freezing, we asked for the fire to be lit but were told no coal but we could see logs, kindling & fire lighters which no one wanted to light. + But we did then move to much warmer, comfortable table so that was fine & the servers & bar man were really nice & the food good so on balance a good visit.

Good food, tasty and great value. Our ur server Cheryl was super helpful. A lovely evening. We would go again in a heartbeat.

We had a great time at the restaurant tonight. Food was delicious and served hot by smiling, polite and very attentive Ollie. We will be back to try your Sunday roast. Thanks

Excellent venue, plenty of parking, restaurant had a welcoming and cosy atmosphere, staff were welcoming especially Cheryl and the new bar manager. Plenty to chose off the menu, I had the buttermilk chicken which was yummy, friends had chicken skewers which were huge, dog friendly and you can visit the watermill part which is still in operation. Well worth a visit as it was good value for money

Beautiful food & delightful pint of Aspells. Great staff & we were well looked after. Will definitely go again. Dog had a lovely sitting in front of the fire & he also got a doggo blanket.

Lovely evening, Cheryl and the team were excellent. Thank you for making the effort with us all.

What a lovely evening! Cheryl looked after our party extremely well. Food was prompt and delicious, staff were very friendly and attentive. Thank you for a lovely evening 😁

Booked here for a family birthday celebration. Lovely warm and cosy building but was rather quiet when we were there, but this could be that we chose a time between lunch and dinner. 1 small gripe was in a very quiet restaurant they placed another couple on a table very close to ours, meaning the servers couldn't easily get past even though their were plenty of empty tables away from ours. The service was quick and friendly and the food was excellent and reasonably priced. Will definitely be back! 😃

There were few positives on this visit. The welcome was barely a welcome, the lady (whom I think is the manager), barely looked at us when handing over menu’s. It took a long time to get our drinks and food ordered. The food took well over an hour to actually get to our table. When it arrived 3 out of the 4 meals were lukewarm but we chose to keep the children’s meals and my wife’s as they were very hungry by this point (around 20:15). My meal was a fillet and was barely warm to touch so I asked for a meal that would be hot and match the £30 price point. It arrived again quickly, but had simply been warmed up and new fries added. No apology was given and no explanation or recompense offered. The kids were very tired at this point and so we headed home, I had to stop at the bar to pay and did not get asked how my meal was, so I decided to just call it a loss and head home rather than make a scene. All in all, a poor experience and I’ve promised myself I won’t be heading back, despite living about 7 mins away. Some customer service training is in order I think. We have been a few times and whilst it’s usually average, this fell well below even those expectations.

A lovely pub, great food and fab service. Clio served us and she was friendly, polite and efficient. Thank you for a great experience.

Great service from Cheryl, service with a smile, very helpful Great food, good quality and quantity Good atmosphere Good price Thankyou

Decent eat and a lovely atmosphere

Great Sunday roast. Outstanding service from Cheryl who made sure we had everything we needed and went above and beyond. Food was delicious. Would highly recommend

Brilliant service from Ollie! So friendly and welcoming thank you 😊

Menu is a little lacking. But the food served was good. Lovely staff. Very friendly & attentive. Cosy atmosphere near the fire.

Great food and service from Ollie!

Olly was fantastic, very friendly and welcoming Great food

Well priced food with friendly service.

Went as a group of friends on the 22nd Jan 2025. Service and food was excellent, would happily recommend it. Food for 12 people all came out at the same time nice and hot.

We went as a party of 14 last night and we all enjoyed our meals and served very efficiently by Cheryl

Booked Sunday lunch at the last minute and very pleased with the whole experience. Service by Ollie was very good throughout and the food was consistently good across everything we ordered.

One of my favourite places to eat! Ollie looked after us on our most recent trip and made our experience even better, thanks Ollie! :-)

Clio is very nice, and had a great service. Food was amazing, definitely recommend. Thank you Clio for your service today.

Anna service was great and the food was amazing for birthday meal

We come here for a while food is great . Tonight Anna was amazing thank you

Cheryl was very friendly and efficient

This was a very disappointing visit to the point I felt it necessary to apologise to my wife for bringing her. The food was mediocre at best I had the signature burger. My wife had chicken parmigiana that she said it tasted like frozen chicken from Costco. It was very cold in the dining area. Wait times were terrible, we was there 1h:45 Just to have main meals and then skipped desert just because how long it took. In the time we were there 3 different meals were sent back due to being cold. Shocked. truly shocked

Service was terribly slow. Table booked at 1815 and we didn't leave until 2125, having complained about the service time and asked for the bill when ordering desserts so that we could pay and leave quickly. Even then, I had to ask to pay the bill. The food was slow to arrive (but not ridiculously slow) but we were left with empty starter plates for 15 minutes - which was not great - and main course plates for 45 minutes - which was unacceptable. We were only asked for further drinks when the dessert order was taken. I heard two other tables complaining about service times. When my wife said how long we'd been in the restaurant the service staff said "no you haven't", effectively calling her a liar.

Second visit at Longbridge Mill on Friday evening and it was great! We will be back. Lovely food at reasonable prices and a very friendly team.

Went for lunch today and had Maddy serving our table she was very attentive and made sure we got everything we wanted promptly whilst being very kind! The food and drink itself was amazing and we loved everything that we got would definitely recommend coming here and would come back again! We came to the longbridge mill again and Cheryl served us today (7/1/25) she was very friendly from start to finish and made sure we had everything we needed through out the whole meal! We were both very pleased with the service we had today as it’s nice to know that the place hasn’t changed but for the better! Food was excellent again too!

Lovely food , very efficient waitress Cheryl

Amy our waitress was super attentive and friendly. The food was excellent and was served in a timely manner. I would definitely recommend for a Sunday roast.

Lunch for 4 on Saturday after New Year, so the venue was very quiet. Lots more positives than negatives here. Great food, great service and great setting. The only downside was that the place was really quite cold. The heating was on but the fire wasn't lit until >30 mins after we arrived. I am sure if it was busy this issue would less, and of course when not literally freezing outside! Thank you Anna for the service.

Lovely venue, felt very comfy there. Friendly staff and good selection of drinks and food menu. Liked that there are also sharer dishes. I was recommended this place and came here with the family for my husband's birthday, he was very pleased with the food.

Good atmosphere but food not so good, service slow and amateur.

Food was nice, new staff had no idea on table set ups, long wait between courses (not a bad thing compared to the previous time we had Christmas dinner with you) but the time between courses was too long, sat us in an area I specifically asked not to be sat in, requested a gluten free bread roll and had to wait ages for my starter because of this (was requested when order was placed) despite the rest of our table receiving their starters

A lovely impromptu Christmas Eve lunch with an old friend. We opted for the fish finger sandwiches followed by the mini bakewell tart and coffee. The food came out hot, and in good time. Anna (our waitress) was friendly, attentive and polite. She knew the menu and allergens well. She mentioned that they have over 400 covers booked for Christmas Day, and i hope that this goes as well as our mini celebration was today.

We booked for the Xmas menu at 7pm. But when we arrived and eventually seated we were told the my had run out and could only do the standard menu. We then didn’t get served a main course until 8:45. Food was average and often cold. Won’t come back.

Ordered food on Friday evening, after 30 minutes chased the food order to be told it hadn’t put through correctly. No apology was given, therefore we left the pub without dinner. It should also be noted the last few visits the pub has been very cold - therefore we will not be returning.

Good food and phenomenal desserts. Sticky toffee was really good. Cheryl did a great job serving us.

Lovely meal at Longbridge Mill and a special thank you to Amy for the fantastic service!

First time visiting The Longbridge Mill, great service by Cheryl, great food and lovely venue, definitely returning