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3.6

Based on 164 opinions finded in 2 websites

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Nº 1731 in 2408 in Camden

Nº 214 of 281 British in Camden

CUSTOMERS TALK ABOUT DISHES WITH..jamsaladsandwichcreamground

comment_iconOpinions

It was open and had a good selection of food, but we never ate this time

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William White . 2023-08-18

MORE AT Google

We had hot drinks and cake after our visit to the museum,Chai latte,latte and bakewell tart,millionares shortcake,all a little bit overpriced.

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hilary d . 2022-11-06

MORE AT TripAdvisor

Very nice room, pleasant staff. Afternoon tea - nice selection of tea & big pots. Great scone. Savouries weren't my taste. Quality of sweets was mixed, panna cota far too set but brain mousse was fun. Mixed bag but £30 not bad for London!

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Amanda Baxter . 2020-03-08

MORE AT Google

Wanted a lunch before getting the train from Kings Cross. Ordered a veggie gnocchi and a veg stew. The first was bland, the second was tasty - but deffo not a stew, more a collection of veg items. A little disappointing unfortunately. Tbh the restaurant feels a bit like an afterthought.

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NorthEastMe999 . 2020-02-29

MORE AT TripAdvisor

El Wellcome Institute es un lugar fabuloso, y el personal del restaurante hizo todo lo posible por ser útil. Es un lugar muy pequeño y debe ser difícil de ejecutar comercialmente con éxito con tan pocas tablas. Sin embargo, la comida era muy pobre. Devolvimos la ensalada de quinua y aguacate, que tenía tres pequeñas rodajas de aguacate y una gran cantidad de pepino en forma de media luna (como el aguacate). Fue amargo e insípido. La carne de 'pluma' con puré de papas era un tipo de comida suave. Enviamos las ensaladas de vuelta, ya que sentimos que aunque no podíamos hacer nada con respecto al sabor, habían sido descritas de manera inapropiada: eran ensaladas de pepino. . . Los camareros hicieron todo lo posible pero la cocina no estaba a la altura. ¡Es una pena! Un lugar tan maravilloso. Un menú limitado está bien, y estos eran platos simples, debería ser fácil darle a cada cliente un aguacate en su ensalada de aguacate, o incluso la mitad. . . y fácil de hacer que la carne y el puré sean un poco más emocionantes.

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Annabel . 2020-02-05

MORE AT TripAdvisor

Arrived just before luch service closed at 4.30pm and was quickly seated with menus.....then (bearing in mind it was practically empty) waited for well over ten minutes for order to be taken! Food arrived quickly after order placed but whoooaaaaah the fries were pre-salted - no no NO!

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Howard M . 2020-01-31

MORE AT TripAdvisor

Sono stata parecchio tempo in questo locale per L’afternoon tea ,ma non lo avevo mai recensito. Solo ora vedendo le altre scarse proposte in giro per Londra mi rendo conto che questo locale è degno di nota. Cibo ottimo, personale cordiale e vasta scelta di tea. Ve lo consiglio non fatevi abbindolare dalle grosse catene.

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ClaudioeFrancesca . 2020-01-24

MORE AT TripAdvisor

The choice for food is either the Kitchen on the 2nd floor or the (busy) Cafe on the ground floor. We decided to take the quieter Kitchen. Seating wasn't a problem though it got busier around 1pm. The menu looks varied but is small and I found it difficult to choose something I actually felt like eating. Lucily the soup of the day was mushroom with sourdough bread. But it was uninspiring with small stems (of what I don't know). The mackeral had more bones than a mackeral might be expected to have (perhaps a new species!). So all in all, average. The ice cream however was interesting - black coconut... tasty. We then found out the ice cream was milk free - you would not have been able to tell. So although it didn't save the meal, it was a nicer ending than we had otherwise expected. The place itself is not special to look at at, but it is functional and has an old-world charm.

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really_razamataz . 2020-01-22

MORE AT TripAdvisor

catering by benugo so their usual fare which offers salads, choice of mains to accompany them, soups, cakes and sandwiches/rolls alongside a good selection of drinks. good seating area and interesting bookshop/giftshop to browse

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Janette R . 2020-01-03

MORE AT TripAdvisor

The place was what I was looking for: peaceful and beautiful; a stark contrast to the bustle of the ground floor café. I was delighted to find a variety of vegan dishes being offered. I thoroughly enjoyed the mushroom and vegan cheese toastie (MLT on the menu). The salted caramel vegan ice cream was the best I have ever had. What made my experience even more pleasant was the friendly and professional service offered by Elisa. Thank you Elisa for a lovely and restful time; exactly what I needed. While waiting for my food, I played one of the games being offered as part of the Play Well programme at the Wellcome Collection. A good laugh playing a game by myself.

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Diana-Shakti . 2019-12-21

MORE AT TripAdvisor

We wanted to meet for a small family lunch and were pleasantly surprised by the atmosphere and good value light meals - such as croque monsieur (very popular with youngsters!). Service slightly casual but adequate. Well worth considering if visiting the British Library or waiting for a train at Kings Cross - or, indeed, visiting the Collection.

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spaddockuk . 2019-10-29

MORE AT TripAdvisor

I had an amazing experience in this restaurant and I recommend it to anyone. I went there with my fiance , we had a three course meal during lunch hours. The service was quick and efficient and the food amazing. I want to especially thank Edith, the person who welcomed us. She knew exactly when to intervene, and we didn't fill pushed, like we sometimes do in other restaurants. Next time I will try the afternoon tea. You are doing a great job!

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188claudia . 2019-09-28

MORE AT TripAdvisor

The problem here was the service, and the responsibility lies with the manager(s) who seemed to have no idea at all how to organise their staff. We were there at a busy lunch time (but then, that is exactly what this place is supposed to cater for). The floor manager was all over the place, not clear in her own mind whether she was waiting at table or organising, and the wait staff were moving about in a sort of random Brownian motion. They were all perfectly polite mind you, just inefficient. The food? That was perfectly decent and not unreasonably priced. Its just that we sat there for 45 minutes before it arrived....This place needs a radical shake up of its management. Don't go there at busy times.

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idandb . 2019-09-27

MORE AT TripAdvisor

I always make sure to peruse the Wellcome Collection every time I'm in London, but I'd never been to the upstairs Wellcome Kitchen until this year's trip. It was late in the afternoon and I wasn't ready yet to step out into the fray. I rather fancied a good old fashioned cream tea, but dare I hope they offer such a thing? YES! I am a real scone fanatic, having tasted the best Cornwall and Devon have to offer, and I can say London is not known for good scones. But I was not disappointed. The scones were the perfect texture with a soft flake and slightly crusty on the outside, with proper clotted cream and enough jam to go around. Or—perhaps I ordered extra cream? At any rate, the server didn't bat an eye if I did. He was attentive without being obsequious. The Earl Grey tea was some of the best I've ever had. The ambiance was lovely, and it felt like I could have sat there for a good hour, resting and enjoying my treat, not feeling like I had to vacate the table. No loud music, comfortable seating, friendly service, and excellent cream tea. What more could I ask for? The Wellcome Kitchen is a welcome refuge!

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Aregie . 2019-09-13

MORE AT TripAdvisor

We were celebrating a family birthday and were looking for food to suit all tastes. In the party were my two young grandchildren and so we needed something they would feel at home with. Right from the start when we were shown to our table we could sense that this was going to meet our expectations. We ordered a variety of nibbles and asked if the children’s food could come with our nibbles. Service was excellent. We had all chosen different things for the main course mackerel salad, lamb stew, aubergine steak and grilled hallow Q. The food was attractively presented. The lamb was tender, succulent and tasty. The salads were superb. This was food at its best. The whole experience was perfect and if you are in the area it might be worth booking a table. You will not be disappointed.

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mochdredarli . 2019-09-07

MORE AT TripAdvisor

When you visit the exhibitions at the Wellcome Institute (The current Smoke and Mirrors exhibition is excellent!), go upstairs (or take the lift if you're feeling tired!) to the second floor where you will find delightful rooms called "The Wellcome Kitchen" - the name rather conjures up sweaty chefs slaving over hot stoves to prepare the food but nothing could be further from the truth. These rooms are nicely decorated with original artworks on the walls, large windows and comfortable seating, with cushions if you want therm! And no background music - just the murmur of customers chatting to each other! The staff are very pleasant and the service is prompt. I only wanted a snack so ordered a Croque Monsieur and a pot of tea. The tea arrived in a nice china pot almost at once and the dish I'd ordered shortly afterwards. It was one of the best Croque Monsieur I have had since my last visit to France last year and was served with a delicious fresh salad as a garnish. This meal came to just over £10 which I think is very reasonable given London prices for food. I shall be paying a return visit when I'm next in the area! The building itself is quite grand with a distinct feel of Art Deco in the fixtures and fittings. By the way, the unisex toilets were spotless!

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CalBristol . 2019-08-24

MORE AT TripAdvisor

We needed a restaurant where we could have a small family reunion for five of us at 1 15pm on a Wednesday. The staff, who were enormously helpful and unpushy throughout, gave us an excellent quiet table in a light and spacious spot at the far end of the room. The food was reasonably priced and very good value for money - one of the best lunches I have had in central London.

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TanzaniaTim . 2019-08-09

MORE AT TripAdvisor

What a lovely calm oasis located a five minute walk from .Euston Station.A comfortable, quiet restaurant located on the 2nd level of the Wellcome Collection. Good service, good food, well prepared with a minimum of fuss and bother. Whether you are visiting one of the many exhibitions, (Smoke and Mirrors highly recommended) or looking for a stress-free lunch-hour, you would be hard-pressed to do better on quality or price.

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GlenCollie . 2019-08-07

MORE AT TripAdvisor

With friends we sued this restaurant for a meeting, just like so many other people, the food we ordered arrived fast, very good quality and excellent service. The atmosphere is great, very comfortable and a nice place to be at. I'd definitely recommend this restaurant...

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EamonnBell . 2019-07-07

MORE AT TripAdvisor

Lovely place to chill and have a coffee. Super relaxed and great environment. Friendly staff too.

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Rory O'Brien . 2019-06-07

MORE AT Google

The lamb stew is too old but the seasoning is very distinctive. The environment and service are very good. The limited desserts launched at the Yite Exhibition are also great.

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KL T . 2019-05-18

MORE AT Google

My daughters both really like The Wellcome Collection and we regularly visit the exhibitions and Reading Room. I decided to treat us all to lunch in the restaurant as it was my youngest daughter’s birthday weekend.It was quiet when we went in and we were...

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Sally M . 2019-05-06

MORE AT TripAdvisor

Afternoon tea is generally expensive in London, but here you can enjoy cream tea for only 9 £. It is recommended because there are very few people and it is calm. Best of all, you don't need a reservation. It is located in the wellcome collection building. Afternoon tea is only available from 3:00pm, so please be careful.

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Yuki Takayanagi . 2019-05-04

MORE AT Google

This was possibly the most disappointing and tasteless lunch I have had the misfortune of paying for anywhere! I had arranged to see the exhibits together with my friend from the US, after having tea downstairs we ventured into the restaurant as she decided she...

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ydrewnicki . 2019-03-02

MORE AT TripAdvisor

Went here last minute, after been let down by another location who lost our booking. Really saved the day with a lovely afternoon tea for my mum's birthday. Wide variety of cakes, including warm scones (only one jam option though), amazing tea (get the oolong!), and some little innovative touches to make it really special. Also happily created a vegetarian version, with totally different versions of many of the sandwiches (again, with no warning/pre booking - impressive and appreciated). Lovely attentive service too. Definitely recommend.

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Mark Stephens . 2019-02-18

MORE AT Google

This restaurant is part of the Wellcome Foundation's offer to the public (an offer which includes a café and book shop on the ground floor, various exhibition rooms and a library/reading room. Situated on the second floor, the dining room is modest in décor but...

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Roland D . 2019-02-08

MORE AT TripAdvisor

The location near the reading room is lovely I can't recommend the Wellcome as a place to visit enough. The Afternoon Tea sort of flatters to deceive in that the basics (top scone and excellent teas) are in place and presentation and service pleasant enough....

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chris r . 2019-02-07

MORE AT TripAdvisor

Afternoon tea is such a thing now, that it can be hard to find something interesting or different but the Incurably Curious Afternoon Tea was certainly innovative and exciting. The whole process kicks off with lemonade in a tablet form, which dissolves with soda water...

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32lizzies . 2019-01-20

MORE AT TripAdvisor

Had a roasted beetroot salad with sweet potatoes yesterday and what a terrible night I had afterwards.. almost puked my guts out due to food poisoning .. unacceptable quality PS: this was the last meal of the day I had so there is no chance I had food poisoning anywhere else

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Svetlana Karayvan . 2018-12-21

MORE AT Google

Proper restaurant as opposed to the coffee shop on the ground floor. Reasonable choice on the menu, including veggie and vegan options but the portions weren't big. I expect the prices are nothing out of the ordinary for regular diners in London but for us...

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DenisCThurley . 2018-12-09

MORE AT TripAdvisor

I think we were one of the first to try their new afternoon tea and it was lovely. There was a wellcome themed start. In addition to refillable tea there was a soft drink. The food was all lovely, with a range of savouries making...

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Katie J . 2018-11-29

MORE AT TripAdvisor

We had lunch here on a busy Saturday me and my wife.The food was very good ,the lamb stew and beetroot risotto which were very delicious, followed by lemon drizzle and beetroot tart .Very happy with the service , the staff very attentive ,smiling and...

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Danielkahhn109 . 2018-11-13

MORE AT TripAdvisor

Stopped here for coffee after visiting an exhibition. Cafe very clean, great fast service. Excellent choice of snacks and healthy lunches too. Good vegetarian choices too. Not cheap but it is London.

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Paula H . 2018-11-02

MORE AT TripAdvisor

Went there with sister and nephew. Nephew had the smallest burger ever seen at £12, I had a sandwich and sister had the ’soup’. The ‘soup’ consisted of a very few raw shredded vegetables in a bowl and a teapot of boiling water which she...

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grannybHertfordshire . 2018-11-01

MORE AT TripAdvisor

Once again I had bought a discount high tea voucher to use on a day when I was visiting an exhibition there. Once again I had a nice tea with sandwiches and cakes in a pleasing environment.

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Ivor M . 2018-10-16

MORE AT TripAdvisor

Having had to cancel leaving a message on the phone two weeks before, I did not have any problem to reserve again on the day my Groupon voucher expired. Unfortunately I arrived later than it was due at 4:30, but we were very well treated by the waitresses. My daughter had to cancel again so they served us all the sandwiches and cakes and gave us two paper containers so that we could share what is left , being busy closing down at six o'clock . We did not feel pushed out rudely but always being treated with excellent manners. Although in the images the cakes and sandwiches don't seem anything out of ordinary, we were pleasantly surprised by the quality of everything. The scones, for example, were the best I have tried for a long time. We also liked very much the place .We evidently did not have time to visit the museum but it looked interesting and we vowed to come back again to see it. It is very probable I will use groupon again to come with other friends as the value for money is unbeatable. Thanks again to the nice staff.

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Ana Belen de la Rosa . 2018-10-04

MORE AT Google

I purchased a voucher for afternoon tea for 4 on groupon and then read the reviews, to say I was dreading it was an understatement. However, we were all pleasantly surprised. Sandwiches and cakes were delicious ... the only comment I would make is that...

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sarahgW4357ZI . 2018-09-23

MORE AT TripAdvisor

Had a lovely afternoon tea here last week - via a good deal on Groupon. Nice, quaint place that I wouldn't have heard of had it not been for the deal. A nice afternoon treat before we saw a play nearby. Our waitress was quite run off her feet, not her fault. I'd recommend!

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S. Q . 2018-09-21

MORE AT Google

I went in looking for a cool airy place to work on my laptop for few hours, and the café at Wellcome looked perfect! it's full of huge windows, has very high ceilings, perfectly lit, located between the gift shop and the collection entrance. Sadly they have plenty of sockets in the room, all of them turned off and quite disappointingly staying that way after you ask for support from the staff. Edit: my latte was pretty poor too. Not really wellcoming, not really a place I'll visit again any time soon

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Gen Pagano . 2018-09-06

MORE AT Google

We visited week of 6th August. we had booked 4 afternoon teas. We knew what to expect as 3 of us had visited in the previous year. Love the deco and atmosphere and the crockery is lovely. We were served in two 2 tier trays...

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YasLondon . 2018-08-23

MORE AT TripAdvisor

This was very disappointing. It didn’t even look like they were serving lunch when we arrived. It had a pretty dismal ambience that we would not re-visit. We both had salads, both overly covered in oil and lacking flavour. Appeared to miss listed ingredients like...

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Snapnish . 2018-07-21

MORE AT TripAdvisor

The food was nice but the waitress was very rude and not polite. She seemed like she hated being there and couldn’t be bothered to answer any question.

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irina frecautanu . 2018-05-26

MORE AT Google

I’ve been at the wellcome kitchen for cream tea and lunch. I’m the staff is helpful and the food is good. Highly recommended if in Bloomsbury.

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María De Vecchi . 2018-05-11

MORE AT Google

This is my first, and likely the last, visit to the Wellcome kitchen. I met a friend for lunch and we both had a curry of squash, coconut, split lentil and seasonal greens. I think this is a new recipe inspired by ayurvedic traditions. It...

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pukeka . 2018-05-10

MORE AT TripAdvisor

This is a pleasant restaurant but I think it is unlikely that you would eat here unless you were also visiting the Welcome Collection. It is bright and cheerful but the service is a little lethargic. Our waiter was friendly and came up with serving...

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Bluebellplasnewydd . 2018-05-08

MORE AT TripAdvisor

The waiter Mattia is a self-evident racist. He refused me service when I had a reservation. Take your business elsewhere. Edit: I see that a number of reviews below mention someone wearing yellow glasses treating them poorly - that's him! Wow. Clearly there is form. Benugo, why is he still employed with you?!

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Sophia Moreau . 2018-04-29

MORE AT Google

I visited Wellcome Kitchen last week for a tea break from my study day at the library. The guy who served me suggested the afternoon tea deal. I just loved their selections of cakes, sandwich and FRESH scones. Definitely Good quality for money!!! I have...

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Mamanda P . 2018-04-14

MORE AT TripAdvisor

We have been for afternoon tea here several times, and the service has always been non-existent (i.e. staff not really interested in serving). We keep returning as again the afternoon tea is great value, delicious, and we always enjoy the exhibitions. The service is always...

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Rachelmiuda . 2018-03-26

MORE AT TripAdvisor

Great value afternoon tea, sadly non-existent service at this ironically-named "wellcome" kitchen. The afternoon tea was good enough for us to have come several times, yet the service has been consistently non-existent. We have had similar experiences to that mentioned by other reviewers by the waiter with the yellow glasses. The last time we did not get served at all and had to leave hungry. (Tip: We were finally served afternoon tea by the very friendly staff at a nearby patisserie Valerie.)

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Rachel phang . 2018-03-26

MORE AT Google

During our visit we decided to lunch at the Wellcome Kitchen, a very mixed bag. my wife's Roasted chicken breast, pesto, mozzarella, red pepper in ciabatta was pleasing but my Coconut, squash, lentil and leek curry with seasonal greens was dissapointing, watery. I did ask...

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Puttmans . 2018-03-17

MORE AT TripAdvisor

The vegetarian curry arrived with no rice and the lentils were uncooked, literally raw. There was no sauce, no flavour and no spice. Raw lentils sitting in water with a couple of bits of sweet potato and some green leaves. Completely tasteless and overpriced. Will...

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Alisonovitch . 2018-03-02

MORE AT TripAdvisor

This is a very attractive restaurant on the second floor of Wellcome Collection, next to their stunning Reading Room gallery and the wonderful library. I've been here 6 or 7 times over the past few years when visiting the Collection. It has gone through quite...

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spincat . 2018-02-26

MORE AT TripAdvisor

We visited for lunch. I had a halloumi salad which also had pomegranate seeds chicory and quinoa. It was tasty although not much halloumi! Delicious white chocolate and cardamom mousse. Had carafe of pinot grigio which was pretty average. Nice atmosphere. Service was pleasant but...

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SarahA522 . 2018-02-18

MORE AT TripAdvisor

Bellissima esperienza il the delle cinque. Per cuori ( e stomaci) forti l'esposizione

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Paolo Crociani . 2018-02-11

MORE AT Google

The Wellcome Kitchen is anything but welcoming if you’re using a Groupon. Having read other reviews on trip-advisor after my visit it is clear that other people have had the same experience. Snobbery beyond belief. Rude staff. The manager and the guy with the yellow...

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julesKapow . 2018-02-10

MORE AT TripAdvisor

My SO and I had a groupon for four people but the other couple cancelled so we showed up alone. We are americans so perhaps some of the following confusion ensued from just being in a different culture. We waited at the desk to be...

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DayTrip751728 . 2018-01-26

MORE AT TripAdvisor

I had a great experience at the Wellcome kitchen. This restaurant is located at the second floor of the Welcome collection. It has a simple menu but it is worth going. I had a Moroccan carrot soup which was really delicious. Service was kind and fast. It is also a very good place where to chill out, the atmosphere is very quiet and relaxing.

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pepze pepze . 2018-01-16

MORE AT Google

When you enter the building there is a sign advertising the cafe on 2nd floor for drinks and afternoon tea so as the ground floor cafe had no space we went up there and thought it would be much more comfortable as there were only...

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sheepygold . 2018-01-14

MORE AT TripAdvisor

After viewing the collections, went for an afternoon tea at Wellcome Kitchen. It was a lovely surprise..the variety of sandwiches were unique, such as the curry sandwich. The desserts were nice, and the variety of tea was good. We got a Groupon for the tea,...

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Helen C . 2018-01-09

MORE AT TripAdvisor

My sister & I dined here for AT in celebration of her bday. The sandwich selection was poor; the cakes were nice as were the scones. The manager was also not very pleasant but the young lady who served us was exceptional. The tea however,...

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SARIMA_O . 2017-12-24

MORE AT TripAdvisor

Went with friends for a catch up over afternoon tea using a Groupon voucher. Initially we were served by Female waitress which was fine then this man with yellow glasses served us. He lacks any form of customer service knowledge. First encounter, my friend was served earl grey tea, his comment was "would you like milk?" My friend replied "Yes of course" his reply "WELL, some people don't!" Being defensive already, Er okay... Next, I requested using the Groupon booking system to request one person without cheese.. I was provided with cheesy sandwiches. I called him over to inform him of this. His reply "WELL YOU should have told us before" er yes I did, "we don't get that information" like it's my fault now and exactly how would the customer know this?!! The altercation continued and he became sooo argumentative! Yes I had a fully blown argument with this man who is supposed to be our waiter providing us with some form of customer service... He then went off in a huff. The whole restaurant looked at us arguing, does he have no shame?! I complained to another male staff who said this waiter has never had a complaint before which is shocking!! This waiter apologised on his behalf, but the damage was already done! I'm shocked how they have not received any complaints! Unbelievable! He was rude abnoixious and has been getting away with this appalling customer service! What absolute rubbish is this! He was inconsiderate and rough with serving food, everything was thrown on people's tables. Good luck if you get served by him is all I could say... it's not worth returning or visiting here again!

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Ching Wong . 2017-12-15

MORE AT Google

Went with friends for a catch up over afternoon tea using a Groupon voucher. Initially we were served by Female waitress which was fine then this man with yellow glasses served us. He lacks any form of customer service knowledge. First encounter, my friend was...

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greenfroggy888 . 2017-12-15

MORE AT TripAdvisor

Staff was really welcoming and helpful throughout

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Francess Horton . 2017-12-13

MORE AT Google

Really surprised to find such a great little restaurant on the top floor. The food was delicious, fresh baked cod with leeks and mash and an amazing white chocolate cardamom mousse for desert. The china was also beautiful. Staff are friendly and chatty. A great...

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Rachel1847 . 2017-11-05

MORE AT TripAdvisor

My husband and I visited for an afternoon tea.The atmosphere was lovely and relaxing.We received a great service and nice fresh food. We had a good selection of sandwiches, three sweet cakes each and a scone with jam and clotted cream. We were offered a...

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8Angie . 2017-10-25

MORE AT TripAdvisor

The menu is limited, and the service is average, so what makes this an excellent restaurant? - location, directly across from Euston station. A great meeting place. - civilised, with the air of a university common room. - you can arrive mid-morning, get a carafe...

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Prestbury-food-lover . 2017-10-19

MORE AT TripAdvisor

My daughter and I visited for afternoon tea today and really enjoyed it. The cakes were beautiful and the scones were really tasty with the bonus of having one with and one without fruit which pleased my daughter. The sandwiches were tasty but the bread...

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DebbieHeagney . 2017-10-17

MORE AT TripAdvisor

Most people visiting the Wellcome Institute will only go as far as the downstairs cafe for food as I used to do. This restaurant on the second floor is wonderful. The food is simple and of very good quality. I had the Bream with Caponata...

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Sian B . 2017-10-01

MORE AT TripAdvisor

The food is as expected for the price, nothing overly exciting but it is edible. However, the service leaves much to be desired. The male waiter in the luminous yellow glasses attended our table; the bold colour choice did not reflect his personality at all. He completely lacked any warmth (no service with a smile) and failed miserably to place anything down on the table gently- it was a symphony of bangs and clinks! He also sighed dramatically when I had to locate him twice to ask for additional drinks. The female waiter wearing the striped jumper (perhaps the manager) had evidently just won the "Miss Grumpy 2017" pageant, and when attempting to pay the bill, she avoided all eye contact with me and just thrust the card machine in my direction without a word. We were also escorted out of the building at 6pm-sharp by a rather angry looking man! It's the LEAST Wellcome(ing) Kitchen ive ever been in.

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Victoria Rose . 2017-09-23

MORE AT Google

Had a Groupon for four people. Was really surprised at how much we got. Tasty sandwiches, a good variety of teas, the scone was delicious and the cakes were to die for. Leave the macaroon for last - great for cleansing the palate.

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Hermitty . 2017-08-13

MORE AT TripAdvisor

Very nice for afternoon tea- well priced and a good size. The service is good too.

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Rachel McGaw . 2017-08-08

MORE AT Google

This is a good chance to get into the British culture of the five o'clock tea. They serve a nice selection of sandwiches and cakes. The tea is also good. Manners matter too. Often the five o'clock goes well with a rosé or a gin...

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Hizkuntza . 2017-07-26

MORE AT TripAdvisor

Nice relaxing decor and great pot of tea. Cakes pricey for the mean size. We had a minuature chocolate brownie with a tiny scoop of ice cream for 3.50.

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tabelmabel . 2017-07-07

MORE AT TripAdvisor

We had a late flight and spent a good part of the day in the Wellcome trust to see the exhibitions and book shop. The Kitchen air con was a welcome relief to the heat outside, offers limited menu , smallish portions and wee pricey....

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wonder-luster . 2017-06-21

MORE AT TripAdvisor

Staff - friendly, attentive and very good Food - we had the rainbow sandwiches and sweet potato chips. Really very good. Excellent value for money. Great place for a quick or long lunch that runs into afternoon tea which looked great with many takers. It...

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mnasrudin . 2017-06-20

MORE AT TripAdvisor

Today was the third time I came here for afternoon tea with a Groupon voucher. I was here twice before (last month and the month before). The previous two times thoroughly enjoyed it so recommended it to another friend and brought this friend with me...

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Kim P . 2017-06-18

MORE AT TripAdvisor

If you have a couple of hours to spare at Euston cross the road and have a reasonably priced quality meal in much more interesting surroundings.

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BuckleeSalop1 . 2017-06-04

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I like this place, a bit noisy and very open. Food is really nice, healthy and fresh, plenty for vegetarians and vegans but not only. I will be back here for lunch, just opposite Euston underground

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gosian521 . 2017-05-11

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Met up with friends and took advantage of the late opening on Thursday evening. Restaurant is stylish and spacious and furniture is comfortable, so made for a very relaxed evening as we were not hurried by the staff. Menu is limited but there are interesting...

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Maureen B . 2017-04-28

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Chose to spend a bit more money on my lunch rather than go to the café on the ground floor; I ordered the "Portobello mushroom steak with salad and fries," one of the vegetarian options, but it was brought without the fries - which I...

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GaryW14 . 2017-04-27

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The Wellcome Trust is a really interesting place to visit. Lots of free exhibitions and an eclectic book shop. The restaurant on the 2nd floor serves a small menu and our choice of sea bream was marginal. The fish was excellent but the vegetables were...

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peter h . 2017-04-20

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Almost unwilling to share what a find this is, across from Euston station. Definitely worth taking the lift up 2 floors to escape frenzied cafe on ground floor. Sat through lunchtime and was only 2/3 full. Attentive and polite staff. Lovely mushroom soup and focaccia...

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Stephen E . 2017-04-13

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THERE'S NO WELCOME IN THIS KITCHEN.... I love the Wellcome Gallery. It's exhibitions are usually phenomenal and entirely free. The building architecture, permanent collections and the show we'd come to visit on this occasion "Making Nautre: How We See Animals" are all stunningly excellent. Where this venue is let down is by it's food offering. The staff on the ground floor are always seeming over-worked, even when there's barely a soul in the place. Premium priced coffees are delivered well below London Barista standards and often only barely warm. On this occasion, it was busy, queues were long and the staff seemed to be struggling worse than usual. It was for this reason my guest and I decided to ascend the stunning staircase and try the Kitchen upstairs. I discover after our visit that this is yet another Benugo run venue and may go a long way to explaining why it was so bad. When I first encountered Benugo at the BFI, I thought they were pretty good, but as they've expanded and become the main supplier for museum and art galleries, the service and quality has dropped in direct correlation to their numbers. We arrived to an empty reception desk with not a sign of a staff member anywhere. The restaurant had only a smattering of covers inside, so concluded it must be shut, but just as we were about to leave, a staff member approached us as if from nowhere (Like the shop-keeper in Mr. Benn's if you're old enough to remember that children's animation form the 70s). It was explained they were now only serving afternoon tea (we'd actually come hoping we could get a bowl of hot soup, it being winter and all) as they'd finished lunch and yet to serve dinner. We'd never visited before, so decided to give it a chance. We were shown our table and there we waited... and waited.... AND waited. Eventually, after 10 minutes, I had to physically get up walk around the restaurant to see if a Waiter/Waitress was hidden somewhere. There wasn't! And the receptionist had disappeared in exactly the way she'd arrived - by magic. Finally, a waitress did appear, who had clearly been trained by snail the pace she was going and asked us what we wanted. We ordered the Tea for 2 at £16.00 a £2 discount (or so we thought) of ordering them separately. But we were soon informed that it wasn't a discount at all, but fewer items than if ordering them separately - which felt cheap and unnecessary. My friend wasn't particularly hungry, so we stuck to the cheaper option. Our Afternoon tea eventually arrived. The Sencha tea I ordered was a wonderful blend, the crockery (whilst not being the best) certainly looked the part, but that's definitely where the pleasurable experience ended. The sandwiches were dry and the bread starting to harden. There was barely a quarter of a sandwich each for the two of us. There were five, mediocre and uninspired cakes. 5 cakes between 2 people. Really BENUGO didn't think the items for a tea for 2 should at least be divisible by 2? And to top it all, the two scones, the heartiest part of the offering by far, but again not great, came with a single jar of strawberry jam and enough (I believe it was clotted, but couldn't be sure by the taste) cream for one. So we had to ration. Afternoon tea is designed to be an explosion of tastes, little experiences to keep you going through to dinner. This was more of a school sandwich box for someone on a diet. Hugely disappointing and annoying after such a great visit to one of my favourite London Galleries. So to prevent them marring your experience, let me suggest you use the Quakers Cafe instead. The Quakers Cafe is out of the building turn right in the next building along, a minutes walk away. Part of Quakers Hall, this is a lovely healthy and ridiculously inexpensive place to eat and I'd take your custom there to avoid ruining an otherwise perfect day.

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Paul Atherton . 2017-03-26

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A really nice restaurant on the 2nd floor of the wellcome building. Above break away from the busy Euston crowds. We went for afternoon tea. A bargain for the price...I believe it was £12 per person. Definitely recommended!

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Bellylou . 2017-03-19

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Purchased afternoon tea via a groupon offer for 4, which was served in the second floor restsurant. Staff were courteous and invisible most of the time, I mean this as a compliment. Nothing worse than waiters who hover. Staff checked with us any dietary requirements...

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surrinders . 2017-02-24

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I love this little gem upstairs in the Wellcome collection. Bargainous afternoon tea in quiet stylish surroundings (quieter than the noisy cafe downstairs)! I went with a group of 4 and for tea, cakes, sandwiches and scones it came to around £8 each. Be sure...

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belleBristol . 2017-02-15

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It is nice to take a breather at the Wellcome Kitchen after touring the museum collection. It is not a fine dining spot but is adequate for light lunch and tea. The hostess was rather absentminded and had to be reminded to bring milk for...

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Della G . 2017-02-04

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I love the Wellcome Gallery. It's exhibitions are usually phenomenal and entirely free. The building architecture, permanent collections and the show we'd come to visit on this occasion "Making Nautre: How We See Animals" are all stunningly excellent. Where this venue is let down is...

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AtLondonersLondon . 2017-02-03

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Had a groupon voucher and visited Wellcome kitchen for afternoon tea with two friends of mine. It wasn't even busy but looked like it was just because they were definitely under staffed. We were waiting at the queue for like 10 mins just because it...

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itsbronde . 2016-12-08

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Such a lovely place to have great lunch. Ideal for business meetings. Great staff! Highly recommend.

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100riccardoc . 2016-12-04

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Went for afternoon tea a couple of times, and I am sure I'll end up going more often. I cannot think of any other place in London offering afternoon tea for those prices (especially if bought via groupon), in such a nice setting. Staff are...

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phil97w . 2016-11-15

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We bought the Afternoon Tea voucher in advance and booked time for the first day of our stay in London. It was a great decision. After having some rest in our hotel, we walked to the Wellcome Collection building (which is definitely worth seeing too)...

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Magda P . 2016-11-03

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We had a delicious sandwich when we visited yesterday - a toasted New Yorker - comprising turkey, bacon, cheese, lettuce and tomato. I think we paid about £6. Service was fast and attentive. The Kitchen was busy but we easily managed to find a table....

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J150505 . 2016-11-02

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This is a great place for lunch or afternoon tea. The salads are fantastic. The scones with cream are dreamy. It is a large airy place with two big rooms, interesting art work and very friendly and attentive service. I have been a few times...

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LondonLondoners . 2016-10-20

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Comfortable enough surroundings and after pounding the streets I was glad of the sit down, but oh dear, sandwiches dry and verging on stale, scones which appeared to have been warmed in a microwave as the bottoms had toughened, and just a small pot of...

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Jac S . 2016-10-12

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I had afternoon tea. Scone was okay but it was clear that cucumber and salmon sandwiches had been made some time ago. I did not try egg and ham sandwiches. Cucumber sandwich was too soggy and a slice of salmon sandwich was too dry (whereas...

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Wtpsm . 2016-10-08

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Really enjoyed our afternoon tea here, however we never got a jam for our scones which was a shame. Their tea selection is not bad at all. Staff is very polite, but they seemed quite understaffed and understandably stressed when we arrived (the cafe was...

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Marie D . 2016-10-07

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Visited here on a weekday for afternoon tea. Arranged for one gluten free vegetarian tea which turned out well with the sandwiches and cakes but no gluten free scones which was a bit of a disappointment.Fillings for the sandwiches were satisfactory only,but the dainty pieces...

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Doolie77 . 2016-09-30

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We tried this restaurant while visiting the Wellcome Collection and related exhibitions. It provided a welcome break for tired legs. We were lucky to get a table without a reservation during a busy Friday lunch hour. Others who arrived after us were turned away. The...

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jacquim883 . 2016-09-25

MORE AT TripAdvisor

This must be the best value afternoon tea in London. Fresh sandwiches, lovely scone and delicious cakes. Staff were pleasant and service was quick. We visit the downstairs cafe regularly but this time had a Groupon. We will definitely return frequently as the afternoon tea...

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propmill . 2016-09-08

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