Welcome Break Abington in South Lanarkshire

Travelling north on the A74(M) we called at the Abington services at Junction 13 for a short break. Thankfully it was a dry day and we were able to see, and navigate around, the numerous potholes on the roadway into the car parking area. If you value your car tyres don't visit these services, especially if it's been raining a lot.

At the entrance to these services there is a large sign warning of pot holes in the roads. Looks like it’s been there for a while. Unfortunately as the roads were flooded in the heavy rain I hit a deep pothole which was not visible but caused a very hard knock to the car. A couple of days later the sidewall of my (fairly new) tyre split, which according to the RAC technician was probably caused by hitting a pothole - I’d not hit any others in recent weeks. Fortunately I wasn’t on the motorway when this happened. So the moral of the story I think is not to stop at these services until they fixed the potholes.

We called for breakfast at THE GOOD BREAKFAST in Abington Services. This was our second visit, this time on the return leg of our trip. A large and clean dining area and an open serving counter. The staff were a mixed bunch from the excellent “Frances” who was friendly and efficient and couldn’t have been better. She’s a credit to The Good Breakfast. To the dour and sullen “Darren” who clearly wasn’t a people or customer services person. The full breakfast was nice and cooked well. Worth a visit on a long journey for sure.

I came looking for copper and I found gold. I had a Burger King for my dinner, more specifically a Whopper! It was very messy but that just added to the experience! The chips were just absolutely fantabulous, and my coca cola I had to throw out because I was on a time limit (I drank half of it and the first half was bangin') I liked this place and its a very good end to a 20-hour day! I also watched instagram reels and found funny fish that looks like Willem Dafoe.

Pretty disgusting!!! Parked near the Tesla charging stations and went to the “picnic” tables behind them. Many broken, lots of litter including a broken set of teeth on a plate!😱🤢 Building going on at the service station and toilets and showers are portaloos. However all things considered these were quite clean. One to avoid I’d say!!

We stayed at the 'Days Inn' thinking the adjacent services would provide an acceptable evening meal and breakfast. Nope Evening was a choice of Burger King, Starbucks for Chopstix. As the Chopstix dishes looked like they had been sitting there for awhile, and experience has taught us that Starbucks can be expensive, without actually getting a lot, Burger King it was. It has been many years since I ventured into a Burger King. By mistake I thought the combined deal made sense. The middle part of the burger was very nice. Basically where the main part of the burger was. The edges were very much quite a bit of bread, with hopefully some of the outer part of the burger. I felt conned. The fries were a waste of time. Typical of why I have hardly gone into an American style fast food outlet. They were barely warm and tasteless. Still at least I was no longer hungry. Needless to say I shan't rush back. Then in the morning was The Good Breakfast Company. There was a £9 breakfast which looked good, with a a voucher from the hotel. But as I am no fan of bacon I opted for there smaller, traditional £8. The lay behind the till kindly exchanged the bacon for a sausage. It was lovely. I enjoyed it. It was good to see the eggs were being cooked at the front. In fact I had to go to sit and wait while it was put together. I warm to that. I was asked if I wanted toast. I assumed it came with it. So when the meal came with a coffee and a bill 0f £12.75, I was surprised. Next motorway stop I would have it again, but be carefully what each item cost. There certainly should have been an easily visible price list.

Shocking, don't know what they use but not a real cream anyway, disgusting! 3 hrs later still have this disgusting aftertaste. Last time I have ordered Americano with pouring cream, got a Late. They have no Idea how to make a coffee

Stopped here on the way back from visiting a friend in Moffat. Very busy and clearly not set up to cope with more than a few people. Starbucks had a good selection of cakes and sandwiches but service was very slow. 5 people were behind the counter to serve and clean but only 3 seemed to be doing any work. Toilets were a disgrace - unclean and an overpowering odour that was not pleasant. Would recommend skipping these services and go to another

Certainly no welcome here for caravans. The parking area was grass, lots of mud and potholes. I didn’t use any facilities as I couldn’t get out of the car due to a large muddy puddle. I suggest using the HGV parking. Come on Welcome Break and provide better caravan parking.

Quite rundown I’m afraid. The breakfast choices were limited to something out of a WHSmith or a breakfast cafe which we chose. Two breakfast baps and two coffees was a hefty £17 but the food was good and the portions were good. Staff were nice. In this services, the ladies toilets smelled terrible! Not of recent deposits but of urine, like you’d smell in an alleyway. I doubt we’ll choose this as a resting point again.

WHSmith in Welcome Break AVOID!!.. I have never had worse customer service in my life! We are staying at the hotel and was sitting talking on the benches outside. One of the staff members came out from the back of WHSmith and very rudely and aggressively started swearing and shout at us (with kids under the age of 10). Stating she was going to call the f****** police on us if we don’t shut up. This is outrageous as we were not being loud and was sitting simply talking. I politely asked for the woman’s name because I wanted to make a complaint on the way she spoke to us all, in which she replied, “You’re not getting it, and I don’t give a s***!” She then stormed back into the store slamming the back gate in my face. I went in through the entrance and again politely asked for her name and yet she was still being extremely rude and aggressive. I explained to the woman, if she had any issues with us she could of dealt with it in a polite manner, but she did not seem to care what I had to say. I have never been so disappointed and unsatisfied with a service. This woman should not be allowed to deal with the public with the horrendous attitude problem she has. I was sworn at. I was screamed at. My kids were screamed and sworn at. I didn’t receive her name but took a photo of the woman. Disgraceful.

Stopped here on the way back from England and had to leave straight away. The smell of the toilets hits you the second you walk in the door. I don’t know how anyone can sit in and eat here

Oh dear, if there is a living death, it exists at the Abington services. Drab, cold, uninviting. Leave your sole at the door if you really are desperate, otherwise, drive on to Tebay!

We stopped here on our drive from the Lake District to Stirling. In the states, we call these Rest Stops, but I love that in the UK, this was a Welcome Break! Makes me smile! We all needed bathrooms and lunch. I ate at Chopstix, which was tasty. My husband got the fish and chips from Harry Ramsden's and we grabbed something from Starbucks as well. The spot was very clean! We even found a 20 pound note on the ground. Lucky!

Loads of parking, clean toilets and place, friendly staff, great range of services including electric parking. Starbucks was excellent, really well made and sandwich heated to perfection. Always a nice place to stop.

Stopped in for a Starbucks on my travels. what’s not to like the girls behind the counter were happy chatty and extremely pleasant .coffee was excellent as always

There is plenty of parking on site, however there are only a limited number of retailers inside these services and a hotel on site.

One of the places I always stop when going to Glasgow. Facilities are always clean and there is a good variety of food available

I was fined £100 for overstaying my 'welcome'. I, my extended family and colleagues will no longer be using Welcome Break after many years of giving them business. Stopped to stretch my legs, get fresh air. Had a coffee and cake, did some work etc. Wasn't aware of any parking charges. The parking policy is NOT clear.

Nice atmosphere. Good service. Good coffee. Very clean and tables are pleasant. Didn't try the food.

Avoid where possible. Ordered Bacon n cheese chicken royal only to get patty n bun with some lettuce 🙄

Stopped of here on a Sunday afternoon..went to Burger King and ordered two chicken royale meals . Seemed to be self service only using the machine . When the meals arrived we noticed the chips had spilled out into the paper bag for carrying., the...

Burger King staff ignorant want you to order at self service board although no one in, I said can you use bluelight card then?ok I will get you at till food wasn’t warm theN I picked straw out of a dish & tiegan said straws...

Toilets were clean which was surprising considering the atrocious weather at the time. Only bought a sandwich and drink for lunch at usual high prices. My only complaint really regards the parking area for caravans and motorhomes. Ridiculous area that was essentially a free for...

Would just like to state before going into our review please mind the pothole upon entering!!! Abington aka LADington (inside joke with the Service Station Nation team) is our definitive favourite services, fantastic customer services with good quality and range of options made available to...

19.00hrs visit on Friday in the bad weather conditions, I failed to see one of the large potholes on the entry road to the car park. Just had the bill for £300 for a new tire to replace the existing one with a shredded side...

Our usual stop for food on our way up Scotland. The service staff all wore masks and gloves and there was hand sanitizers readily available. We were even offered a mask, but due to Asthma we declined. The Burger King staff were brilliant and made...

I had a break there on my way back from holidays, to have lunch. The place is tidy, but the choice of food is limited (as ever on the motorway anyway). What really made me angry was to receive a parking charge notice of £60...

We stopped here for lunch on our way to our holiday resort and had the choice of several options . We plumped for Starbucks and sat outside in the sunshine to enjoy our lunch. Set in lovely countryside it a better than average place to...

Called in to break up our journey and wanted something to eat. The breakfast was adequate but not something I would rush back for. It is difficult times but the staff were very friendly despite being rushed off their feet.

I've got to admit, these services were fairly unique when compared to others I have stopped at. Pinpointed in a scenic area with great views of the Scottish landscape, the services were clean, modern and boasted various businesses. My colleague and I visited on both...

Discovered that the services on the way back north were not well placed for me on my journey back from Blackpool to Dunblane. Stopped here and was pleasantly surprised, small but very clean and lots of options for food.

Popped in for something to eat after a long day. Very convenient being beside the Days Inn where we were staying. There are various food/drink options. We opted for the noodle bar and were happy enough with our choice. Were able to taste the different...

It was indeed - clean toilets, good coffee & snack in Starbucks which was fairly busy - no problems whatsoever

The most disgusting decaf coffee we have ever had, tasted like weak dishwater. We took coffee back and complained but they said decaf always tastes like that. No it doesn't as we have drunk it in many places for years. Another customer agreed our coffee was awful.They eventually gave us a new drink,,,,, not much better. Our advice is don't go to Starbucks here.

Could not believe lack of service in Starbucks. Shop fairly empty-girl on till polite-ordered and paid for 1 cake and 2 coffees. Had to then work our way through around 20 customers crowding around at the end of the counter. Found the only cleared table-(...

If I wanted a small latte I would have ordered a small one. I ordered a grande latte to go. When we got back in the car I realised the cup was only two thirds full and it tasted awful.

A warning to tired travellers. My brother in law was returning to Edinburgh after a hectic holiday in the USA and suffering with jet lag. He always stops at the Abington services for a toilet break and a coffee and has never noticed any warning about time limits on parking. On his latest journey he was so tired and fell asleep in his car. Ten days later he got a parking fine through the post because he had outstayed his welcome by being in the car park for two hours and twenty minutes. The fine is charged at £100.

We went into starbucks to get a vegan mac and cheese which was disappointingly all sold out, so we had a peppermint soya hot chocolate which is our new favourite starbucks drink.So we asked at the noodle bar if they had anything vegan we could have as star bucks didnt and to our surprise He was very informative and bad plenty of options. So we sat down to some veg curry salt and peppered chips chinese noodles and spring rolls which was delicious. We had a rest and carried on with our trip. Plenty of facilities to use.

Starbucks is always at the bottom of my list for coffee. Even the original cafe in Seattle.It was our only choice en route to Larbert. Macchiato, my usual choice, was not on the menu but with a little guidance the barista produced a very acceptable macchiato.For our light lunch we opted for a toasted sausage bap - excellent.So, a real surprise.Hayling Seagoon

We stopped here on our way to visit family in Carlisle. What an absolute dive. Tables were sticky and hadn’t been cleaned. There were flies which kept landing on our food. Staff weren’t that friendly and our coffee was Luke warm when we asked for them extra hot. Certainly won’t stop here again. Very disappointing and very expensive

My friends and I stopped for a convenience break and used Starbucks for a snack. We ordered a Monsteur Pan cheese and ham each plus a latte coffee. We then had to move along the counter and wait for our order to be supplied. The ham and cheese rolls were warmed up for us and the coffee made fresh. Several people received their orders before us. I enjoyed the roll and the coffee was good too but all were expensive. I noticed there was a good selection of cakes.

Just the same as most service stations, the usual Berger places, small snack shops and a fish and chip counter. It’s does have a coffee take away. Most people would use it like us, for a quick toilet btreak and intake of some food / coffee. Prices generally higher and nothing much different from any other service station. It does what it says on the tin.

Stopped here on our way to Holiday in Aberfoyle, Scotland! Both myself and husband fancied noodles so went to Chopstix. Really looking forward to it because we were very hungry. Food was absolutely disgusting to say the least. Both myself and husband are not fussy eaters but must admit we left all our food and went to Burger King. Not cheap! Two regular noodles with chicken and beef and ONE carton of Fanta! £15 which was a waste of money. Was full of cornflour with absolutely no taste whatsoever! Needless to say we will not be returning.

Travelling to Scotland on a very windy and wet day we decided to stop for a break at these services. Food choices were burgers or fish and chips. There’s a Starbucks but the smallest coffee is as big as a bucket the muffins were tasteless and so hard they were probably stale. The system for getting served is definitely not fast we only had two coffees and two muffins which took nearly twenty minutes to serve. For this it cost just short of £11.00 which is ridiculous. When service stations first opened it was always accepted that prices should be higher because they weren’t easy to staff but in this day and age staff have transport and the service areas aren’t that inaccessible like they were originally. Travelling this route again we would give these services a miss there are plenty of places not far from the motorway that offer better food and more competitive prices. There is also a WH Smith shop where a single bottle of water cost at least £1.80 everything seems to be dearer in this shop crisps sweets and chocolate are all sold at inflated prices.

Travelling south on a snowy night we stopped here for some hot food and a coffee. We live in Orkney and so are not used to eating in fast food restaurants. But the young man at the Burger King was very welcoming and the chicken strips and fries were surprisingly lovely. Noticing how cold we were he told us to go to the Starbucks as they didn't mind Burger King customers eating in there.

As service stops go, this one does not disappoint. It is clean, everything can be found easily, and the staff is friendly

We are heading to Manchester from Fort William in Scotland and decided to stop here for food. It is very very basic and does not have many options in terms of hot food (Burger King, chopstix and Harry Ramaden’s).

If you like the cheap end franchises, then this place would be ok. But one could barely get a decent cup of coffee.

Seven of us stopped here for lunch. We used 3 of the franchises - Harry Ramsden, Chopstix and Burger King. Food at Harry Ramsden was OK although they got one order wrong and they weren’t busy by any means. Chopstix food was lukewarm at best and very hard to eat noodles from a cardboard box with a flimsy plastic fork. Burger King is Burger King - not much more to say, food as expected. Starbucks was so busy that we didn’t get the coffees we wanted - there perhaps needs to be a bit of help for customers who don’t understand how it works.

Was charged 5p for a paper bag! yes a paper bag not a ‘plastic’ bag, only thought that charges apply to plastic carriers only

Went to the Starbucks at the Welcome Break. It was up to their usual standard, and our choices were enjoyed. We had, of course, Coffee - Mocha and Flat White, both good, plus Ham & Cheese Brioches - they were just right and what we wanted. The area was clean and the staff were friendly and working as quickly as could be expected at a busy time.

This services is very busy, and has some big names for food but the long queues put us off. Seemed to be not enough staff for the numbers of people in the various establishments. Toilets were clean and tidy. Charging points available to. Nothing to make it stand out from other service stations, could learn from Westmorland on M6 Cumbria.. Have been to much worse belonging to same group and others. As with most services, pretty expensive.

We stopped at the Welcome Break because we were exiting the highway to go to the village of Abington. It was a handy location to use the washrooms and get a snack. We ordered drinks and snacks from Starbucks, which had a very long line up--- but it moved very quickly.

We stopped here for a break. We ended up eating here. The services are clean and standard selection of food places to eat. We used the burger king and it was quick and as expected.

It is alright, but service and the food could be better, we only stop really to use the facilities and have a cuppa.

Plenty of parking spaces and well signed for the first time visitor. The place is clean including the toilet area. The food options are many and varied. Prices are higher that the high street but which service area isn't. We bought food from the supermarket and sat in the very clean seated area in the centre. Pleasantly surprised with the bright well maintained surroundings for a motorway service area. Congratulations to the staff there, I will certainly use it again.

I reviewed this establishment a few years ago and I rated it as really poor, however this was before the refurbishment where they brought in some some big brands to improve the quality and service (Harry Ramsdens, Starbucks etc). Then almost overnight the quality and service really improved. I am sad to say that this lasted only for about six months, then the standards started dropping again (food quality and service). Now almost two years or more later it did not surprise me that on our latest visit Burger King could not offer burgers as the machine was broken. The chips in Ramsdens are clearly reheated and fish is not to the same standard as it once was. Overall overpriced and under delivers.

Very very slow service... staff seemed confused and not enough of them. No such thing as a quick coffee here!

stopped here on the way home and I just think its a shame that it is so premium priced for what you get on the plus side the staff are well happy

Tried the Harry Ramsdens fish and chips .which were very tasty.Not overpriced and service very good.All cooked fresh while you wait.

Stopped here for some food before travelling further south, shocked and appalled that as soon as the main doors slid open you get hit with the overpowering smell of the toilets. You would need to be desperate to dine in ! I opted for a takeaway without using the toilets as the smell was so bad.

Good staff, lovely coffee and the BBQ jackfruit and salad wrap was delicious. First time I have been to a Starbucks for years will use again.

Stopped at the Southbound Abington services again yesterday as I usually do on the way back from Glasgow.

Large busy Starbucks and Harry Ramsden's with the freshest cod, chips and mushy peas makes this a good place to stop.

Very smart and clean rooms. Friendly staff on reception when I arrived. Had a quiet room which was important as I was working nights. Breakfast in Harry Ramsdens was OK. Choices for eating at night are limited unless you want to travel further afield.

A good choice of eating available and generally well maintained and clean facilities. For a quick meal or just a coffee, ideal.

For the second time recently we ate from Harry Ramsdens at the Abington services and had to leave most of it, hard chips and bitter batter. Not the Harry Ramsdens from the past. Lovely staff, unpleasant food.

Stopped here with four children. I ordered croissant with cheese and mushrooms. I opened it as it looked like a plain croissant to find mushrooms, three bits, still chilled, cheese not melted and only half a cheese slice at that. Dirty surroundings. Shame on Starbucks and Welcome Break.

These services are a convenient stop on my regular drives south. They are always clean and the Starbucks has very chatty and engaging staff. Food choices are limited though, ok for grab n go stuff but not somewhere to stop for a meal.

Visited this place on way home from Edinburgh where we'd been for Dave's stag doo which was good. I mentioned...

Today on Saturday, we stopped at Abington. The toilets seemed clean. We had lunch at the Noodle bar. We ordered...

This place is so unexpectedly busy. We stopped because the baby needed changed and also for lunch. We went to...

Dirty and smelly toilets, average food. Staff at W.H.S. was very friendly and helpful. Chopstix food was alright.

If you use this service station you are at risk of been pursued for FICTITIOUS PARKING CAHARGES FROM PARKING EYE BE WARNED

Stopped off here on the way to Glasgow about 6 in the morning...we were both shattered and without intending too had a little snooze followed by a coffee at the Starbucks on site.Left feeling slightly better and more aware and happy to follow Government guidelines that drowsiness can kill and it's better to stopGot a letter this morning saying they're charging me £100 for staying 2 hours 37 minutes as there is, apparently, a 2 hour limit.I won't be paying this invoice as it is basically daylight robberyWelcome Break have lost my custom for good as they are obviously, little better than thieves and scam merchantsaVOID!!

Stopped here to grab some food on the way back down south following a 2 week holiday in Scotland. The food was in line with what you'd expect from a Burger King chain, but the service was way off the mark.We were served by a young blonde guy - and he was sullen, rude and unhelpful. He tutted at me as I took a few seconds to consider my drink choice. Didn't smile at us once. Drummed his fingers whilst I asked my son whether he wanted a burger with or without cheese. Then got our order wrong, which when I pointed it out to him told me that wasn't what I had ordered - despite the fact that I recited my request word-for-word from the menu above his head. When I pointed to the meal I had ordered and said that's the one I requested, he said 'no you didn't', turned his back on me and walked away. I didn't have he energy to argue, particularly as we'd waited 10 mins for the food in the first place. However management at this centre should take a long hard look at their staff - I am sure there are plenty of other individuals in the team who could provide a more pleasant experience for customers.

Decent services, toilets just be refurbished and smell unlike most service station toilets (if you know what I mean), BK is one of the best I've tried and they've just opened a Noodle Bar which we've not tried yet, as a local person this is our nearest take away and we use it once/twice a month. Not tried the Starbucks though

It is very much the standard,unfortunately. It is also expensive. Nothing really to make it stand out from a hundred other places,you could be in anyone of them. Meal was ok, but what did stand out was a sign for a "Full English" in Abington..really..?

Went to Harry Ramsdens for Fish and Chips in Evening and breakfast following morning.Staff were pleasant,however if you have any eating issues they were wedded to the menu and prices so therefore had to pay for food which was not required !!Breakfast the same.Change in policy needed for dietary issuesStuart PHinckley

Well stopped here yesterday and i knew i was in for a treat well limited parking and no parking for motorcycles its either park on the pavement or in a loading bay. walking in building was so warm and food is expensive

Visited Starbucks which was clean and offered good coffee in huge mugs with very tasty muffins. Have to mention the staff in WH Smith though the lady serving here was so nice she couldn't have been more helpful and made our stop over really worthwhile it's easy to just stop off at the services and not notice the staff but W H Smith should be proud of their staff who are all delightful.

Travelling early morning to Hexham, we needed a pit stop and decided on here. I opted for the veggie breakfast which consisted of 2 fried eggs, grilled tomato, mushrooms, beans and 2 hash browns all washed down with a very enjoyable mug of tea. Hubby had the classic breakfast with 2 slices of toast and butter and a coffee. Both were very acceptable and hot and came in around £17 for the lot. We were happy and will return on our next visit.

With little high expectation of motorway service stations it is great to come across a place that genuinely seems to be trying hard

Stopped for breakfast, Harry Ramsdens or Burger King opted for Burger King. Fast service but pretty poor food choice. Place needs a good clean.

Harry Ramsden's Full English Breakfast is great. I am no fan of this company, having eaten fish and chips at their original place in Guiseley and the franchising does not appeal to me. NBut breakfast was great - just watch out for being offered extras (e.g. toast, fried bread) at extra cost.

We stopped here to use the toilet and have some lunch on May 9th 2016 during our journey from Kirkcaldy to Penrith. The gents toilets were not very clean at all. The urinals' drains were coated in rust, and the floor was rather wet. A generous amount of basins were provided in the handwashing area but the soap dispenser was empty and the tapwater was boiling hot (there is no sign warning of the heat). Hand dryer was fantastic (Dyson Airblade Vs are my personal favourite :D).Ordered a 'bacon double cheeseburger' from Burger King and it tasted fantastic, but had to wait a good twenty minutes at the counter. Ate it on one of the outdoor picnic benches (it happened to be one of the hottest days of 2016 so it was pleasant) which was chipped and scruffy. The indoor foodcourt was absolutely filthy, with previous customers' waste everywhere. Couldn't see any staff cleaning tables! There was also a lot of wasps coming in through the door, and nobody made an effort to swat them (a real risk for someone with wasp allergies)Overall, I am pretty impressed with Abington (apart from the cleanliness!), and have scheduled another stop here in May because of the convenient location.

This is the first time we've been back since it was refurbished although it used to be a regular stop-off for us travelling south. We were very disappointed. The facilities are basic and the food no better than average. Best to avoid if possible.

It's a motorway services what more do you except.... but the grounds and overall cleanness of the services is OK and food is average with plenty of parking....

Stopped off hear for a cuppa and loo stop. It served its purpose. They've made changes since I was last here by introducing a harry ramsdens instead of generic cafe. Also has a costa, a Burger King and a WH Smith.

I stopped as part of a large coach party the food was of for harry Ramsden and the service was ok toilets were a bit dirty to say the least but maybe shift change

Called in here for lunch on 23rd February. Ordered and paid for meal then hung about while another chap took my meal and when questioned advised me the staff hadn't a scoobie! How right he was but not only that since then I have been mucked about by both Ramsdens and Welcome Break staff although to be fair Welcome Break come over as particularly thick especially Lyndsay Ann whose customer care skills are not great. Ramsdens keep offering my money back and vouchers that I'll never use as I'll never set foot in a Ramsdens again. All I wanted was an apology.......still waiting!

Parked over night and had a £9 meal voucher to spend on food, so I chose Harry Ramsden's. The young man serving (25/02/17 ..2025 hrs) was polite and could not of been any more helpful, when he saw I was paying with a voucher he advised getting the large cod and chips with mushy peas and a coffee at £8.99 as that way I got the most out of my voucher. The cod was freshly fried as I waited and was the best tasting cod I've eaten, in fact the whole meal was totally enjoyable and I've of happily paid the £8.99 out of my own pocket if I hadn't had a meal voucher. I'm not normally a fan of service station food and there prices, but on this occasion I was impressed.

Quite a lot of options here including a Harry ramsdens and Burger King. Pleased to find a Starbucks, as makes a change from costa.Decent cuppa and helped the last of the journey home after I'd used the facilities.Toilets were decent.Car parked is a bit cramped.

How nice to stop and have to option to eat fish and chips at Harry Ramsdens and doughnuts from Papa Johns. Still the option of Burger King or picking something up from WHSmiths. The lady who served us at HR was lovely and the food was really nice. The toilets were clean and looked after. Just what you want for a motorway stop.

Just passing through on way down from the Highlands, had been driving for hours on not much sleep and just wanted hot food and coffee.Weird place with some unlikely choices Papa Johns Pizza and Harry Ramsden's Fish & Chips to name a couple.Burger King had sold out of what I wanted so ended up with a Pizza which was ok.Didn't really like what was on offer but it would do at a push, won't stop here again though personally.

Arrived at welcome break for night, rooms and staff nice. Went next door to burger king food was very poor. Chicken burger cold, only the chips were hot. In morning went to harry Ramsden's for breakfast, wish we haddened. A waste of £20!!!! The only items freshly cooked are the eggs, everything else was cold and very tasteless, poor quality as well as being cold . Expected much better from Harry Ramsden's. Won't be stopping here again.

Ate in here whilst staying at the motel when travelling to the Isle of Mull - services had everything you would need for a comfort stop

I know they say don't expect much from the service station but this one takes the biscuit.Pulled in as we were travelling down from seeing family in the north. Was initially only popping in for a drink to keep us going but thought might as well get a bite to eat then stick on the road. Wished we had never bothered. Went to order a pizza from the Papa John's. Had to tell the staff member there was wasps on the donuts at the counter. His solution was just to simply waft it away. I told him it had on at least 4 of the donuts nut was ignored. Decided against the pizza especially after being told it would be 20 minutes. My other half had chips and fish from Harry Ramsden. He sat down to wait as told by the staff. To be fair these were nice but because nobody called out the order or brought it out he spotted it on the side 15 minutes later getting cold.Meanwhile I waited 15 minutes to be served at the Burger King. Then had to wait another 10 minutes for an overpriced under cooked tasteless chicken burger. Only saving grace was the fries which were nice but the size of the portion would have been polished off in two minutes by my two year old nephew.To finish of the toilets were filthy, and the grocery store severely over priced (£3 for a bag of sweets).Think we'll die of thirst next time.....

We called in here on our way back from a weekend down South with my wheelchair bound mum - and wished we had kept driving.We opted to order fish and chips at the Harry Ramsden's and were told there would be a 10 minute wait. That's OK but we were expected to sit and wait and listen for someone shouting out our order - an impossible task given the noise levels in the dreadful seating area and we were in the closest seat - only about five yards away. We had to just keep an eye out for our order through the throng of others standing in front of us doing the same - tricky given that everyone was basically having fish and chips.The place must just be badly deigned for noise because it wasn't that busy but you could not hear yourself think.The food was passable. Accessibility was OK apart from the disabled bays being further away than the electric bays and there being more of them. We parked in an electric bay - so there!