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3.9

Based on 407 opinions finded in 3 websites

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Nº 303 in 431 in South Kesteven

Nº 73 of 106 British in South Kesteven

CUSTOMERS TALK ABOUT DISHES WITH..roastcookedfishpuddingold

comment_iconOpinions

Great little pub with a friendly atmosphere and lots of selections of beers. We didn't stay for long as we thought they did food, turns out they do not serve food. However they were friendly to point us in the right direction! Would deffo come back for more drinks

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Steph Walker . 2024-08-28

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Didn't order food, but the beer was nice & the bar staff were friendly

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kevin day . 2024-06-19

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Great local pub with lots of choice of ales. Service was slow however. Needs more bar staff.

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Paul Munday . 2024-06-10

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Popped in for a drink Saturday afternoon for the first time and loved the experience, will be heading back soon

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Jason Sheehan . 2024-03-20

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Great little pub, good selection of ales and a great atmosphere. Dog friendly area too. Well worth stopping by if you are in the area

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Dan Hunt . 2024-02-19

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Best pub in the Deepings by far.

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Nick Ash . 2024-02-10

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Always good service and a well kept pint.

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Andy Gentle . 2024-01-26

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Old pub in the centre if Deeping St James with a large range of real ale. Lots of free parking, and a safe beer garden

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Andrew Bowell . 2024-01-13

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Always have a great time at the Waterton. Great service and atmosphere everytime I go there.

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Michael O'Connor . 2023-12-29

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Great staff very pleasant 👍 great pint

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matt spencer . 2023-12-19

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Just checking where this venue is,we have a wedding to go to next year .

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Keith Robinson . 2023-12-12

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Booked the WATERTON ARMS for the wake after my Mothers Funeral. Never been there before so was a little apprehensive ... No need.... it was absolutely perfect! Had the use of the Dining area and had a hot and cold buffet! The staff went over and above to be helpful and kind and the food was amazing. What a top place for a gathering. Highly recommend and will be booking again for the next big event.

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Louise C . 2023-11-29

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This was one of the worst chaotic experiences I have ever seen in a village public house bar - I went along with 6 other friends to have a drink to remember a close friend of ours who has recently passed away. Unfortunately ,this is now the second occasion on a Thursday night where the pub manager has made available only one person behind the bar - once again the problem is that the bar was jam packed with people! Consequently we as a group & other people , had to wait for an unreasonable length of time whilst this only bar person frantically attempted to serve several people trying to order! Sadly , our group of 7 left to go to The Thirsty Giraffe nearby where we were met with a far more friendly reception & service! Upon leaving the Waterton, I politely said to the bar lady “ I am not blaming you , but we are not prepared to wait 10- mins to get a second drink, so we are moving on to another pub” I was extremely disappointed & annoyed to see her glare at me offering no apology ! This was quite rude & unprofessional- I will never go into this pub again and as a group of 7 we will prefer to drink elsewhere- Further to add that this particular individual failed to smile, show any welcoming warmth or enthusiasm in her role and offered nothing in the way of a polite customer service approach! I can only presume she was miserable in having to serve all the customers by herself- Awful service never again !!

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Paul R . 2023-10-26

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Would highly recommend amazing caring staff. Despite being packed efficient service delicious well stocked buffet and the selection of beer excellent

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a_imeekings . 2023-09-07

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A very pleasant place, ideal for functions, very pleasant staff

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NIGEL KOUWENHOVEN . 2023-09-01

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Fabulous country pub, with huge carpark, children's play area, huge area of outside seating with cover and plenty of outside seating without cover. Lovely and friendly staff, really cosy bar with great decor and all importantly, the loos are very clean, fresh and very well equipped! Highly recommend💯

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Sue . 2023-08-28

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We went to a christening at the waterton arms and was disappointed with the buffet when someone asked for another plate they were told you can’t have anymore you’ve had enough!!!Very rude staff even the owner.

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suzanneevans . 2023-08-23

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Came for a friend’s christening. When I got to the front of the queue for food there were no plates. I stood and waited for someone to come out of the kitchen. He immediately ‘barked’ at me ‘what are you waiting for’? I politely pointed out there were no plates. He snapped ‘I was told 20, you’ve had your 20 plates’. I was really taken aback. I said ‘you’ve just put a new tray of sandwiches down and there are no plates to put them on’. He went into the kitchen and came back with 5 more plates and said ‘that’s your lot’! Myself and the queue behind me were absolutely stunned by his attitude! I felt embarrassed and sadden by his terrible attitude. The pub was quiet apart from the christening party so it was not even as if they were busy.

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Denise W . 2023-08-23

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Absolute no go! Rudest owner I have ever met and bar member of staff (Sam). Unfortunately we decided to give business to The Waterton Arms and have the after part of our son’s christening there. The appalling service started on arrival when the owner was telling people to wait when asking to order a drink because he was busy counting heads. We were unaware we had to pay for entry. There was no seating set out to accommodate our christening party and it was a very hot day and no tables had parasols outside. The food was an extortionate price for the quality we received. We had guests asking for a plate and the owner refusing! It was so embarrassing for our family when our guests informed us. They then charged us an extra £50 to put more plates out!!! We were actually providing The Waterton Arms with a lot of business by choosing them for our venue. But still now shocked at the service and will definitely never be returning, I would urge others not to! I actually had my baby shower at The Bull in Deeping and we had no issues at all, the service was 100% better.

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shelby e . 2023-08-22

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Recently attended a christening reception. Unfortunately j was unable to try the food as they would not supply any further plates allocated for the buffet!!

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Michael S . 2023-08-20

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Good pub, but unfortunately no longer serving food.

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paul . 2023-08-20

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Called in for a Guinness before I gave my 107th blood donation at the Methodist Chapel. Service was excellent and staff friendly. I did ask if I could park in their car park while I did this. They kindly agreed and thanked me for asking. Guinness was good too! Thank you

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Julia Martin . 2023-08-03

MORE AT Google

Lovely friendly place, makes you feel relaxed and at home

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Janis Crawford . 2023-08-02

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Popped in for a quick drink. Lovely friendly regulars and great service.

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Joanna O'Neil . 2023-07-18

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We've been here multiple times over the years, including the recent beer festival. The atmosphere is always fantastic, and the beer is top-notch. The staff are incredibly friendly and engaging, adding to the overall experience. Highly recommended!

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Emily . 2023-06-26

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Enjoyed the very recent ale festival though,to be honest,it was too busy outside and deliciously cooler inside.

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Robin N . 2023-06-26

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Never experienced such rude service, totally ignored when ordering and then made to feel as if I was troubling them when at the bar. Why bother being in a service industry when you obviously don't like people? Never will return to the place

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Lisa Masters . 2023-06-24

MORE AT Google

Great vibe and friendly staff with a great choice of drinks

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Norman Goddard . 2023-06-17

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Very nice pub friendly staff and good beer

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David Webb . 2023-05-04

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Very expensive beer (£6.40 for 1pt Timothy Taylor’s and 1 glass of soda water!!) and no food served (other than crisps/nuts)

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Graham Scott . 2023-04-20

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Nice vibe, lots of beers great stuff.

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Athletico Rock . 2023-04-13

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Lovely place , nice warm atmosphere even under the circumstances

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Ann-maria Daley . 2023-03-07

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Waterton arms is a lovely big village pub , friendly staff great selection of beers... would be even better if the fires was lit, pub felt very cold as cold outside.

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Lisa Squires . 2023-02-25

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Great choice of real ales, and very well kept!

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Paul Pickwell . 2023-02-18

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Great pub, friendly atmosphere, my local.

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paul bright . 2023-01-31

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Excellent service and friendly staff.

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Fleur Wallhead . 2023-01-27

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Great pub, lovely atmosphere good staff. I would recommend a pint or two in here to anyone.

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Pete Dell . 2022-12-27

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Good pint friendly bar staff found it to be very nice

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Peter Anderson . 2022-12-05

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Absolutely disgusting service. Our experience from start to finish was the worst I have experienced. Not sure who the owner is, but they need to get a grip of their manager, who I believe is called Spud, he was so rude and unaccommodating. Firstly, ignore the website - it’s not up to date. Menus, opening and closing times are all wrong. They just close when they feel like it - we were stopped being served at 10:20pm on a Friday night of all nights! And they don’t have a menu in the evening just bbq food from outside in the tent when they feel like serving! I emailed before leaving Canada to advise we were having a family get together on Friday, September 16th, no response! Spoke to a barman on the Wednesday prior, when we were meeting friends for dinner (no food) who didn’t explain the food situation properly at all so when we were actually there on Friday, none of the 16-20 of us could get any food! Apparently because we didn’t order food at 5pm sharp - despite the fact that nobody told us we had a time limit! When we asked if we could order pizzas in we were told absolutely not! Despite that people had come from all over the place to come see us! Spud was so rude to me and actually walked away mid-conversation! I used to manage pubs, restaurants and nightclubs and never in my career would I have treated any customers the way we were treated. Absolutely disgusting and the owner needs to give his head a shake for employing someone who really doesn’t care about true customer service! The only positive thing I can say about this place is that the beer is good. However when everything else leaves a sour taste in your mouth, I will never return, despite family living in/around this area. Also none of our family / friends will return and will pass on our disappointment throughout their own individual businesses in the area!

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helsbelsp2022 . 2022-09-24

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Well kept ales, with regulars including Timothy Taylor Landlord, JHB, and Abbeydale Absolution. Never had a bad pint and service is efficient. Plenty of outdoor space as well as indoors. Overall good pub!

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Bryn Jones . 2022-09-13

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Country pub with pool table, large outdoor area with children's play area..

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Andy Neal . 2022-08-19

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Friendly local pub with good choice of beers & great outdoor spaces

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Sally Sharp . 2022-08-15

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Fantastic local with good ale selection. Excellent beer garden for those warmer days

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Neil Seconde . 2022-06-18

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Really great pub, great atmosphere and friendly staff. Lovely outdoor seating area with children's play area.

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Diane Jackson . 2022-06-04

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Good selection of real ales and full range of other drinks. Excellent service.

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Bob Gore . 2022-05-19

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Nice traditional pub with a modern feel, good beer garden and marquee area's, pleasant staff and locals and the area is lovely looking. Highly recommended.

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Darren Mcdermott . 2022-04-25

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Popped in for a few pints, beer very good friendly staff

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David Webster . 2022-04-23

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Nice local pub. Great atmosphere and well kept beer.

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Allan Dembry . 2022-04-23

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Cosy, comfortable pub with a great atmosphere

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Elizabeth Meacham . 2022-04-16

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Excellent pub , friendly service a good selection of real ale .

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Tony Scarr . 2022-04-16

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A great, relatively quiet place to go with your mates for a drink and some pool

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Ryan Freeman . 2022-03-25

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Went for our a funeral wake, was brilliant buffet was out of this world, service can not falter anything Thank you so much

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Barry Batterham . 2022-02-17

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Really good service and food, the crownie is amazing, thank you Bobby and chloe

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Charlie Wadsworth . 2022-01-30

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Fantastic food, reasonable prices, the 2 young waiter's were excellent. Had Sunday birthday lunch 11 adults, 5 children, so you can understand how well they did. Will definitely return soon

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Tony Godden . 2022-01-29

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If you want a ‘proper’ pub with a friendly, village atmosphere, this is the one. The menu is small but the food is second to none. Had the venison casserole tonight and it was delicious! Highly recommended.

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KAB2018 . 2021-11-13

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Best pub in the world. Then again I'm from Deeping and it's the pub I have always gone to from when I was a child. Best pub in Deeping. 👍

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Adam Wallis . 2021-10-31

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Great Sunday dinner only thing I'd change is the Yorkshire puddings too dry not enough fluff

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Jaye Richardson . 2021-10-03

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Good old fashioned food. Well presented and very tasty and the staff were very friendly and efficient. Will definitely go back again

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John Kalko . 2021-09-11

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Four of us went for a Sunday lunch at the Waterton Arms. We were welcomed by friendly staff and shown to our prebooked table in the very nice and airy dining area. The Sunday lunch menu was traditionally and competitively priced. However we were delighted with the quality, presentation and portion sizes. The beef and lamb were perfectly cooked and nicely pink in colour. The sweets were heavenly. Highly recommended!!

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Skinaconda . 2021-09-06

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Out for a walk on Sunday afternoon. Popped in for a pint. Seemed popular as it was quite busy for 4.00pm on a Sunday

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Karen Stuart . 2021-08-15

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The service that we received was excellent. Joanna was very attentive and looked after us very well….She was polite, helpful and professional. The fish and chips were delicious……cooked perfectly and excellent in presentation. The atmosphere was friendly and relaxing…….a perfect evening.

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Robin Q . 2021-08-02

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Very nice meal. Conversation noise from bar end slightly annoying.

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Donald Monk . 2021-07-14

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We stumbled across this place purely by accident and we are so glad that we did. Keen to get a Sunday lunch, I enquired as to whether they could take a table of 3 and were met by a very friendly team who accommodated us straight away. My 8 year old son was happy as there was a play area outside - result!!! There wasn't much of a children's menu but they were very accommodating when I made a request for my son. When the food came it was fantastic and very reasonably priced. This is definitely a place we will be returning to. We have already recommended it friends and family - Great job, keep up the good work!!!!

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Ian Hayes . 2021-06-24

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Meal was lovely and the service thank you

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Lynn Gosling . 2021-06-18

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Good beer and food, massive patio and grass area.

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Colin Teat . 2021-05-26

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Terrible service. Staff had a very bad attitude. Under staffed. Menu thrown at us. Had to leave my table to ask for a drink even though its table service only.

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john kane . 2021-05-06

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A wonderful old school atmosphere with good food and friendly staff. I used to go with my father and his sister (my aunt) before my father passed away (I even had an email of condolence from them, that's going beyond the norm) and lockdown happened. I will def go back when things have lifted properly...looking forward to see the team again.

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Val Alemanno . 2021-05-04

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Disgusting! Will never go here again and recommend people avoid. Only got 1 star as didnt have option for 0. Rude staff. Menu was chucked at us. Waiting for 30 mins with no sign of anyone coming to serve us. Staff swore at us when asked for service.

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Annemarie Baxter . 2021-05-02

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Great service and well equipped for current climate!

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Hannah Barham . 2021-04-28

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Lovely atmosphere in this place, local pub with awesome food and worth travelling to if you're out of the area. Handled serving well during these Covid times too which mattered to my family. Def recommend 😀

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Paul Thomas . 2021-02-08

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6 of us went for Sunday lunch and a family members birthday. The service was very good and the food was excellent. Can praise the venue, staff and chef enough for a great eating experience.

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P984AIneils . 2020-11-02

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We arrived at just after 2pm, quite excited that, as it sad outside, there was a new menu. However, it's not served betweel 2pm and 5pm! (Covid related) We had a drink which was gnice but felt that we were intruders, not really welcomed so we went somewhere else the next day!

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Chrisman57 . 2020-10-18

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Beer and food deserve 5* all day long Great place, great staff. ⭐⭐⭐⭐⭐

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Terry Reed . 2020-10-05

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Fantastic local pub great atmosphere good selection of keg and cask ales. also good food recommend the Sunday lunch and also grill bar in the warmer months for home made pizzas and snacks.

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Mike Newell . 2020-10-01

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Very good food at a very good price. Pity more pubs can't follow suit.

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Andy Jackson . 2020-09-27

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Nice beer garden and nice interior

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Sophie Palmer . 2020-09-15

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Not been here for a long time. But what a lovely friendly place. We sat in the garden. Just a drink it was a lovely day. Lady behind the bar was very helpful we chose a good wine. Very friendly customers we had a laugh & joke. We left saying we will be back.

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RICHARD REYNOLDS . 2020-08-15

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We went for dinner here on a saturday evening with our friends. It was perfect for 2 couples, great atmosphere and lovely food. the bill was just over £100 for 4 mains, 2 rounds of drinks and coffee's. Great service and all round experience.

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Ilostmyheartinvenice . 2020-03-15

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Great pub, full of atmosphere. Large range of draught beers & lagers. Also great place for food. Highly recommend.

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Edward Matthews . 2020-02-22

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Lovely meal . Well kept pub. Clearly a popular local watering hole too.

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Leigh Bruerton . 2020-02-15

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Great food and lovely atmosphere :)

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Rebecca Neaverson . 2020-01-27

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One of the few proper local pubs left. Amazing selection of guest beers, old country pub atmosphere, pool table and Duke box to boot. Also dog friendly!

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Chris Curley . 2020-01-06

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I really hope they find a chef as this became our families favorite place to eat. In this business, loyalty is fickle. We've somewhere else to eat out with our family, not as goos Waterton Arms was, but at least its selling/cooking food

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Andrew Turner . 2019-12-31

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Nice quiet pub, out the way of the centre

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Charlie Lovesey . 2019-12-26

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Very nice. The food was good and there is a play park for your children.

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Gil Connors . 2019-12-11

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Good friendly local Pub, shame the Chef moved on a short while ago. Food was excellent. I'm sure another Chef will carry on the high standard.

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Richard Burnell . 2019-09-09

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Friendly atmosphere, great entertainment, beer festival, bands etc

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Gary Seymour . 2019-08-23

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It's always a great place to be when the weather is fine. Great seating outside. Grest service from Spud every time.

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Carole Dyehouse . 2019-08-17

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It's such a friendly place to go for a meal or just a relaxing drink it as a great beer garden round the back with lots of seating Will definitely call again if we're in the area again.

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Moira Hale . 2019-08-11

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Love the gardens here, especially after a long run in the sun

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Steve Attwell . 2019-07-05

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Excellent food, brilliant pub and very well kept beers 5 stars

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Simon Dickson . 2019-06-18

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Friendly local with a great selection of ales, pool table, plenty of seating, great beer garden and nice clientele.

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Jack Wills . 2019-05-14

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Lovely welcoming pub... fab atmosphere..

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susan munns . 2019-05-11

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Nice pub, food was perfectly cooked. Highly recomended.

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Antonio Luis . 2019-05-08

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Very busy pub. Lets dogs in bar area only. Not much competition in area. Food ok but long waiting time each time we've been.

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Kathryn Mckee . 2019-05-04

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A great friendly local pub that is very dog friendly with great food, friendly staff and clients.

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Robin Watson . 2019-04-26

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Warm friendly local community establishment. Menu looks quite appetizing.

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Rupert Bobrowicz . 2019-04-24

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Excellent food, pleasant staff and the chef could not accommodate our needs more. Due to a large party we placed our order in advance. Quality of the food was excellent. Not one bad meal. Reasonably priced. Would highly recommend.

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JohnX8008DB . 2019-04-07

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Lovely traditional pub. The food was good and the service, likewise, was excellent. It is local to us so that adds to the attraction.

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Audrey S . 2019-04-04

MORE AT TripAdvisor

First time visiting this place and it will not be the last. We went for Sunday lunch to celebrate my fathers birthday....Oh what a treat! One of the best Sunday lunches we have all had for many a year. Market deeping is a lovely village and this pub compliments the village nicely.The service matched the food. Waitresses were polite and friendly. Then there was Nacho, the chef, what a guy! Coming and speaking to the punters. Making sure we were happy with the food. Paying attention to the detail. He recommended we tried his home made dessert, oh my dayzzzzz.............Fantastico! Don't just take my word for it, go and try it.

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1981Jewboy . 2019-03-20

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