Waterstones cafe w in Gateshead

I particularly loved the crispy bacon on tge menu. What I got was entirely different. When I complained, the guy at the counter said "so do you want it free?" I said, no I just wanted to tell you it wasn't crispy bacon. He then said "so how much do you want to pay." It became an uncomfortable confrontation with attitude. Stay away! Was it me? Was I wrong? Was this crispy? A sorry could have been so much better.

We passed at the weekend just wanting to grab a scone, waited ages to be told they had to do cleaning because others had been waiting so long. The lady didn’t seem to be in a hurry and was cleaning out utensils didn’t apologise or seem one bit bothered mam was stood waiting to be served. I went over to my mother and said let’s go we both agreed we would never step foot in the place again after the lack of customer service and quite frankly ignorance.

Amazing breakfast as always in the Bridle Path with wonderful service from the super friendly and helpful staff, special mention to Brenda for going above and above, thank you!!!

New lease holders only been in for 8-9weeks.Friendly staff, spot on pint, just starting to do food on Friday 12-7, Sat 12-7, Sun 12-5.Give it a try , it will only get better.

My little grandson loves to come to Costa BLAYDON on a Saturday as he comes to see his friends and his girlfriend Becky who is lush.All the staff are very friendly and polite and nothing is a problem.