Waterstones in North Somerset

A large area in Waterstones is occupied by this cafe. Lovely coffee and very good selection of cakes and snacks, counter service but very helpful with older customers. Great friendly staff and moderate prices - very popular with the locals.

We changed from Costa to Waterstones to get a decent cup of coffee and a slice of cake, excellent coffee but sometimes the choices of cake is limited.

A very nice ,clean bookstore with a variety of subjects.In todays internet over loaded society these shops are getting few ,and far between.There is also a nice coffee shop within the store.

This is such a good idea, have a coffee/tea and browse the many books. I usually meet one of my friends here for a good old chinwag, but sometimes I come in on my own to look through the books. The refreshments are very good. There's no actual toilet in this cafe/bookshop but the Sovereign Centre loos aren't far away. Very nice atmosphere and ambience.

The staff are very helpful and friendly. They have a lot of books and a lot a crayola and stationary stuff too.

Visited from Australia with family. Last week a gentleman behind the counter knew exactly what to do as we walked in asking for 9 hot drinks and cakes. He was superb, pleasant and speedy. This week we visited again with a younger lady at the counter. A bit of a smile wouldn’t go astray. Never the less drinks were fine but there was confusion with the soup. Would still return though.

The cafe is clean tidy and inviting. The cake counter could be made more attractive. The staff have no urgency to serve you and there is no leadership.

Popped in with a friend and my baby daughter for a coffee, what a cozy little place! It ticks all the boxes, really good coffee, great service. We were served by Jonathan, this gentleman made our day, he went extra two miles for us! Exceptional customer service yet very natural manner. Can't sing his praises enough, don't let him go whatever you do!!

This is a bookshop run by book lovers for book lovers. It is a haven on Weston shopping centre with its own independent coffee shop which I love (previously was Costa which I hated). Staff are helpful efficient and most importantly knowledgable about their book stock. Great for kids too!!

Although the cafe in Waterstones is really cute and cosy, it was a bit expensive in my opinion. I had "loose leaf tea" which was actually a tea bag, and a hummus and sun dried tomato sandwich. What the issue was is that the sandwich didn't come with any side of salad which is what I was expecting for £4.10 and it was pretty small and lacked filling. If it was maybe £3 it wouldn't have been so bad. Also other items such as a ham and cheese toastie- both items of which are more expensive than hummus and tomatoes, was the same price. And a bacon brioche roll was £3.50. I don't understand the pricing myself, there are probably other things influencing it but from a customer perspective, it was pretty steep. Other than that staff were pretty nice and I enjoyed the atmosphere

We called into this great cafe for a quick drink with friends. The tables we all nice and clean and the staff were very helpful. The coffee was served nice and hot.Also a selection of nice snacks. Ideal cafe for a drink and a snack whilst shopping.

Knowledgable "booky" staff, well laid out store and great coffee shop make this a haven from shopping in WsM. Grab a new book then read the first few chapters over a coffee and cake. Heaven!

After a couple of beach days we decided to head into town for some retail therapy and Waterstones is always a popular option with the kids. We had no idea that there was a cafe inside Waterstones and, finding plenty of space and a good drinks menu, we decided to give it a try.

This is our first visit to this coffee shop used to use it when it was a Costa.We were pleasantly surprised when we visited today has had a re-vamp more comfortable seating and more places to sit. Serves various types of coffees and teas basic toasties bacon rolls and a good selection of locally made cakes at reasonable prices. There is a kids menu .Also available is free wifi. Will certainly visit again we were made to feel very welcome.