Waterside in Rugby - Phone Number, Reservations, Reviews

The staff were were very polite and friendly. The view of the water was nice. The food was very poor. It was presented really nice but then when I started to eat I discovered- I had a grilled chicken breast burger what came with chips , coleslaw , a few lettuce leaves and onion rings. The chips were the chunky ones. They were so so dry. The chicken breast was so overcooked and like it had been nuked to death. It still had they white slime on it. I had to put coleslaw on the batch or it would have been too dry to eat. The onion rings, 2 of them were had onion skin in them not rings of onion. The bacon was nice. The cheese was a no show Coleslaw was okay. I had a flat white coffee that was really nice. Overall very overpriced for poor food.

Very disappointed with size of the meat portion for the standard carvery today. One extremely thin slice of turkey and another of beef. My partner had gammon as well but didn’t fare any better. It was a child’s portion and not up to the standard we have had on previous visits.

This the 2nd time I have stayed and worked in the area. The staff are all friendly, open and very helpful. The food is also really good. I ate here several times..

Awful food - roast potatoes were dry service was slow and lettuce was unedible

Great experience and the staff were brilliant!

Great place for a cheap meal with couple of drinks. The garden is nice with loads of spaces.

This place has been hit or miss. But today the food was fast and we were checked on every so often! Amazing.

We had really lovely carvery with all the trimmings and unusually for a carvery mashed potato and boiled potatoes as well as roasties.... The homemade Yorkshire pudding is really nice... We shared a couple of the desserts between us. The chocolate and toffee bar and sundae desserts were really nice!

Came here for a roast dinner booked in advance got there and seen food but they refused to serve us as there was “none left” There was nothing on the website stating first come first serve or a time the carvery wouldn’t be serving!!! I travelled some distance to come here. Won’t be coming again!

During our visit, we opted for the carvery, and it was a choice well made. From the moment we entered, the ambiance was inviting. The pub is set in a scenic location by the water, which adds to its charm. The interior is cozy, with a blend of rustic and modern decor that creates a comfortable atmosphere suitable for both family meals and casual gatherings. The carvery itself was a highlight. The selection of meats was impressive, with succulent cuts of turkey, beef, and gammon available. Each was cooked to perfection—juicy, tender, and full of flavour. The staff at the carving station were friendly and generous with the portions, making sure we had our fill of whichever meats we preferred. The variety of sides was equally pleasing. There were plenty of freshly cooked vegetables, including crispy roast potatoes, fluffy mashed potatoes, and a selection of seasonal vegetables. The Yorkshire puddings were large and airy, providing the perfect vessel for the rich, savoury gravy that was available in abundance. For those who enjoy their sauces, there were plenty of options. The service throughout our visit was attentive and efficient, with the staff ensuring that our needs were met without being intrusive. Despite being busy, the pub maintained a relaxed pace, allowing us to enjoy our meal at leisure. In summary, The Waterside - Pub & Carvery offers an excellent carvery experience with a good balance of quality, variety, and value. It’s a great spot for anyone looking to enjoy a traditional meal in a welcoming setting.

Food and service was fantastic. Great little pub. My only issue was the play area was slowly falling to bits and could do with a revamp.

Carvery was the best I've ever eaten...can't wait to return x

Carvery was great and Ollie gave us great service. Lobely chap and lovely place to eat

I am sure you ARE worth more than one star given your location. Absolutely not your fault and will come again

Great value for money, service can be hit and miss but overall is good

Excellent food with a brilliant atmosphere

We had an Excellent carvery , everything cooked to a tee . All was in a (homecooked) style . We all left satisfied and as full as eggs

If I could I would leave a 0 star review. Were told on arrival that there was a wait on food however we only order the 3 starter deal and waited an hour for them to arrive. I did complain after 30mins and they said it would be the next order only to wait another half hour and the food was lukewarm at best but we didn’t complain as we didn’t want to wait any longer and only when I complained we waited so long were we offered either a free drink or dessert and not even a refund of any kind. And we’ve had to go to McDonald’s to get food as we’re going to have mains but not after that wait and will not be coming back for a long time

Good quality and nice selection. Cauliflower cheese needed more cheese 🧀

I love this restaurant, the view is beautiful out over Draycote Water and the staff are amazing! I have visited here many times and never once been disappointed with either the food or service. The staff that work here have always been so attentive and helpful. My little one has a dairy allergy and their menu caters well for this... even offering vegan cheese. They also have a handy takeaway counter which does some food and has ice cream too (and duck food). A great, family-friendly place to eat, or grab a coffee before or after a walk/cycle around Draycote.

Lovely carvery although was surprised that potatoes were luke warm despite arriving g when they just opened.

Lovely food - especially the carvery - and great value. Friendly, helpful staff and fast service, even on special occasions when it can get very busy. Would definitely go again.

Friendly staff, always seems quite busy so a lovely atmosphere.

Nice pub under the Green King umbrella. Good choice of food at reasonable prices. Quick service. Venue was clean along with toilets . Nice setting by canal.

This place used to be much better with good service and food. I went today and the service, while okay at first, wasn’t very good. No one came to check on the table, there were missing items (paid extras) from the order, the steak was not cooked as requested, the cheese sauce was almost solid, the chicken breast felt microwaved, cold and mushy, the burger buns were stale and hard, the burger meat was rubbery with no flavour, the onion rings also tasted microwaved and raw. The drinks were okay although a bit overpriced for soft drinks. Overall, this was not a good experience. Me and my family will not be returning. Ultimately I ended up getting food poisoning.

Excellent venue brilliant staff

Good pub, very nice location on the canal, but the service on the bar, while very friendly, is terribly slow. Beer selection is disappointing - half a dozen macro lagers all brewed by the same company and all taste the same. It would be so great to have more cask ales and craft beer on tap (Greene King’s own superb Level Head would fly out the door - wish this would come to Rugby!). Definitely a chance to switch things up in this area please!

Excellent pup carvery made better with 10% discount from being an AA member

The most amazing carvery I have ever been too! Everything cooked to perfection, the roast potatoes are to die for! Great selection of vegetables. Great portion size! 100% recommend. I found this place by chance and have been back again since. Friendly staff. Quick service. Lovely views of the canal with outside seating and play park for little ones. Dogs also welcome!

amazing food amazing service and friendly staff and awesome atmosphere

Best wings in town, chef Alex made our large order of wings and I don't think we can go anywhere else. Fried to absolute perfection and seasoned beautifully why would go anywhere else especially for the price. We love the waterside and all of the lovely staff. Will be coming back xo

We absolutely loved the waterside when we came yesterday. Special thanks to waiter Ollie and chef Alex for taking great care making my well done steak fondue. What lovely young men, they've done themselves proud

We ordered Chicken Tikka Masala and Fully Loaded Chicken strips this evening. So we didnt order anything exotic. The food was ok however it took an hour and 5 minutes to arrive. Apparently due to the carvery being unavailable. Really poor service I'm afraid. We ordered dessert which came within 10 minutes.

It was so busy but still the staff were so attentive, so delightful ,friendly and welcoming,food was delicious.

The atmosphere was lovely and relaxing,my friend who came with me has allergies to certain foods and explained to the lady on the till what she can't eat, this was catered for and my friend was delighted,the only thing which needs to be done is to have a fruit salad for people that can't eat eggs.

4 of us went for Sunday carvery. Food was good. Plenty of it. Service was good with cheerful staff.

Sorry but the balcony looked it hadn't been cleaned in a long long time, can Severn Trent really not go the extra mile and clean at least monthly, spolis what is a beautiful setting and decent cup of coffee

Food is nice and hot when it comes out of the kitchen, drinks are poured perfectly. On Sundays it can get quite busy so i can always understand if the food and drinks take a bit of extra time to come out of the kitchen.

The staff were friendly and helpfull. Discussed my food allergies and gave advice. Please can we have peas who can't eat brasicus or egg. Great meal!

First time I've been here. The carvery looked amazing and very fresh..

Food was nice, however all the tables were dirty, we ended up having to remove the used cups and wiping it down so we can sit, we then ordered some drinks off the app which took about 15 mins to arrive although it was quiet.

It's very tasty carvery, one of my best I have tasted and I have had lots.

Chloe and Anya were wonderful servers, very attentive and quick to clear our plates and offer hot drinks and desserts. Very polite and and friendly!

Lovely food. Helpful staff. Would definitely go again when in the area.

Had an amazing time for my 21st birthday, would highly recommend.

Great atmosphere and the staff are great!

A lovely lunchtime meal with Friends for a Birthday, everyone was happy with their food. The Carvery looked good so I'll choose it next time!

Nice place dog friendly with some dog treats and even some toys to occupy them with. Amazing carvery with a wide variety of veg to choose from, nice selection of meats aswell. Mixed grill was really nice as were the starters and deserts. Prices were very good value. Friendly welcoming staff. Will be going back for sure.

Not a bad carvery... Nice cheese and potato pie ... (vegetarian).

Very disappointing on Sunday 28th April. We arrived at 6 pm only to discover there was no roast meat whatsoever left. This was a surprise as the carvery is advertised as available until 8.30 pm. We understand that the restaurant may have been busy earlier but it’s really not acceptable to have absolutely no roast meat 2.5 hours before the end of service. The next disappointment was to wait 40 minutes to be served an inedible steak and ale pie. The pastry was far too hard to cut let alone chew. Extra gravy didn’t soften the pastry. There was very little meat in the pie but an excess of gravy. Cannot recommend this pie. Previously we have had a decent carvery at the Waterside. The staff are always pleasant.

Fab food excellent price friendly staff, can't ask for more.

Had to wait over an hour for our food to be served and then I believe it was because I had to go and ask at the bar where our food order was, staff were very pleasant but we personally will not be returning for another meal anytime soon .

Very good place and good food and drink. Can go for your weekend out. Good sitting, nice staff. Serving hot food and good drinks they got Pool table as well if you want to spend some good times with friends

went to the waterside on tuesday the 23rd, we ordered food at 6:55-7 we then had to change our order because someone broke a glass and it went all over food on carvery station (not an issue things happen) i then got charged a difference of £5.90 when it should of been £2.90.. when questioned about that was told sorry that’s what the difference is, partner went back to ask why the difference was so much and just got told sorry system messed up, drinks and starters took 30 minutes to arrive even after 3 time of going up and asking about our drinks by 8:10 we still didn’t receive our food.. after several attempts to ask how long and if the kids food could come as they were hungry and we would wait for ours, got ignored 5 times.. tables that arrived way after us were receiving their drinks and food and we were just left waiting… went up once again to ask and still was 25 mins away from receiving our food… staff were not helpful what so ever. Have been their before and always fast service friendly staff but this time it was a really unpleasant experience

Greene King need to look at their foods. Expensive and poor. The Mac and Cheese was so small it wouldn't fill up a 5 year old and was certainly not enough for an adult. It should have been under £5. Won't be going back to a Greene King Pub anytime soon.

Look at the reviews I didn’t know what to expect but the food was really good, nothing to complain about, happy with everything!

Easter Saturday was our first visit to the Restaurant. We did book a table and we were shown to it with a cheerful greeting and the menu. The Restaurant was extremely busy, but the food was served very quickly and the dishes met our expectations. The Staff, front of house and in the kitchen, are all to be congratulated on the quality of the food, the promptness of service, all done with courtesy and a smile. Also, very importantly, the Restaurant's tables were quickly cleared and wiped down, in readiness for the next visitors. Well done each and every one of you! Thank you very much.

Visited 8pm Friday evening, it was fairly quiet plenty of free tables just managed to catch the end of the carvery (closes at 8.30pm) carvery was good value for money and meats and choice of vegetables were good. Nice decor and pleasant staff Update: visit semi regular for a meal or just a quick drink, service and food is always good. Great location as well (by canal)

Friendly staff, food was okay. Carvery looked good.

Excellent pub and carvery. Only been there 3 or 4 times but each time service and food has been very good.

Been here loads of times, vegatables are always hard, Yorkshire puddings like cardboard... If your looking for somewhere with good food go somewhere else 👍

Don't order a pudding so small kiddies portions

Food was quite good and service was good however, there is currently a fly issue. Please get this sorted...it wasn't very pleasant being irritated by flys whilst trying to eat. Otherwise I would have given 4-5 stars. Sorry Update: - I did try to contact the venue as per their feedback but never got a response. Edited after trying to reach out to your comment a few times...seems that was just a bluff as you have never responded to my emails.

It was really bad… really really bad. Had to que up for over half an hour to get the roast.. the potatoes tasted old like re heated re cooked re fried whatever just like licking a church floor. Got a scrap of a Yorkshire. No gravy to go with gammon. Poor guy was basically alone doing the carvery so it took ages as you had kids serving themselves and fighting with their mum about what veg they’re not having. Food really was bad I’m so sorry but I’d love this place to be better because it’s on the doorstep! We didn’t book and that was fine but no seating so had to sit outside. No knife and fork once we got to the table. Food was cold by the time we had knife and fork. I couldn’t cut the meat I gave up and didn’t eat much at all. Cauliflower cheese was just cauliflower with cheese thrown at it and it tasted of metal. Worst meal I’ve ever had. I felt like I went out and some money fell out my pocket or someone robbed me. Really sad we had one day off this week and we went here.I’m even sadder to write such a review. Also the self service of drinks and keeping a table and queuing for food doesn’t work when there’s two of you, you have to que with your drinks because you have to pay for the carvery ticket and show it at the carvery.

Lovely pub. Frequently visit with my granddaughter, the staff are always so friendly with her. We always have the carvery and it's amazing. Aaron the carvery chef is so friendly and helpful. Would definitely recommend

For the price of the food, you can't complain. Previously it has been terrible but they really seem to have upped their game - food and service.

Nice and relaxing by the canal friendly staff good food 😄

Beautiful pub and great staff. Had a great time with good food and good company. Highly recommend. Perfect setting by the waterside.

I have had the pleasure of visiting this lovely pub on a few occasions now and every time the service is so good. The staff are friendly and attentive and the food is always served well with a good menu choice. I look forward to the next time I am in the area.

Great service with lovely food with the family over the weekend. Always have a lovely visit.

Went on a Sunday and it was very busy. We hadn't booked ,but managed to get a seat . Had the carvery which was all fresh and lovely . Would go again and would definitely recommend booking next time 😃

Still no change.i was thinking of fixing the beef to the bottom of my work boots. Shame the service and the atmosphere are excellent.

The food didn't stay hot for very long. Thunk the plates could be kept hotter.

Good value for money food in a friendly atmosphere

My great grandsons burger was raw he already ate half then didnt bring his food back out for at least 45 minutes , also another lady said here pie was frozen in the middle ( great grandson noticed it being raw in middle ) slight coincidence. If my great grandson gets food poisoning then we will be filing a complaint . Also my partners roast dinner was cold also great grandsons mums roast dinner was cold (Other times this place has been really good but we always book a table at around 4 but today we came at 6 so do not come later on ) .

The food was terrible and the carvery was awful, with beef inedible. A positive side, the waiting staff were good

Great place to eat however week days less busy and better quality but great food.

Drove 43 miles to get the carvery here as its a half way point to meet our friends who live in Towcester. Such a great place. Great value food and good service. Thanks guys see you again soon

I have been coming here for years with my family.I am really picky when it comes to food but never had an issue here.Food is what you pay for and don’t expect 5 star for cheap prices.Service has always been good and carvery great.Basic food and nothing fancy but affordable for family's who want to go out for a meal.

food was top class, great service and the staff were great and very friendly. will 100% come back and definitely recommend to everyone else!

Probably the best carvery I have had in a very long time. Brilliant selection of vegetables and all cooked beautifully. Highly recommend

No carvery ordered of main menus food arrived cold chicken not cooked

The carvery is usally great, but theres no information online i could find about what time the carvery is open, as it turns out its upto 2.30 & then from 4.30 onwards We arrived at 3.30 and was disappointed to find out the carvery wasnt on and we had to order from the main menu (big mistake as it turns out) The "ultimate mixed grill" wasnt very ultimate- small portion of chips, x2 badly cooked grey sausages- 1 half cooked snotty egg - a chunk of salty gammon, lump of wet chicken breast and a tiny bit of steak, the steak was the only bit i managed to finish and left most of the rest on the plate.. and that was for both of us, not just my plate. We stopped at mcdonalds on the way home as we'd hardly had any edible food at the pub So, carvery yes 👍🏻 main menu dishes no 👎🏻

This is review is for the Waterside pub at the Hillmorton marina, the only problem that we have noticed and experienced, is the bar staff lack the basic skills of serving customers in order of them at the bar, at the waterside bar if you stand in front on the till you get served first, really poor and basic bar staff skill…apart from this issue it’s a really nice place for a carvey well worth a visit (they do not have a order here for food sign at the bar, )

Overall generally great place. Majority of staff are great, some can be curt. Carvery meat portions are variable. Fish and chips 👌🏽

The Waterside has greatly improved over resent months. The Carvery improved the quality of its vegetables and the larger sizes of meat used on last Friday gives a much more softer tastier slice. In fact the whole atmosphere of the place has changed due I’m sure to the efforts of the current manager. I must say the Waterside was pretty dire in many ways previously but a breath of fresh air in the place makes it a place you would want to eat and drink in. Well done all, do not let it slip back.

Lugar aconchegante e familiar. Tratamento excelente.

We had a family get together here. A big party of us and we were very well looked after and the food was great. Thank you

Friendly service, great carvery

Super slow service, ordered via app and could see the drinks sat behind the bar waiting to be bought over whilst all the staff just stood round chatting. Food was passable, but only just. Carvery looked a bit dire on entry so avoided that, had a Katsu curry with a side of cardboard, well that's what the naan bread (who puts naan bread with a Katsu) felt like I was eating. Service has always been poor here and despite everytime I walk out I say I won't go back, I still end up back there probably because it always looks quiet...then I repeat said thought again when I leave

I regularly meet up with friends here. The food is nice and good value. But the toilets are a disgrace, hygiene and safety with loose toilet seats and doors that won’t close. Really lets it down

really nice food, in a nice clean family atmosphere

Very nice pub with great food and service.

Great for a spur-of-the-moment carvery or family gathering of eight or more. Always able to accommodate us. Decent amount of food even with the small plate option, which is just enough for a mid-week lunch. Without fail, a choice of three meats. Turkey and gammon is my favourite combo. Decent selection of veg and potatoes and hot gravy. The pub itself is always very busy so the food on the carvery turns over quickly, and not sitting there going cold and dry. The atmosphere is laid-back and relaxing. Price-wise it's not a drain on the wallet and easy to kinda make that snap decision of, "you know what, let's just grab a Waterside carvery..." Staff work so hard but are always polite and smiling, which must be tough considering how busy it always is. I like it, as if you haven't gathered that already. The Waterside simply ticks all the boxes.

Good food, good value, great staff

Enormous meal and good quality, upper end of carveries I've been to for sure

A really lovely Christmas lunch, with excellent service, everyone very friendly and helpful. We had booked a little late, but they fitted us in. Good food and warm and happy atmosphere

Carvery is excellent, good value for money. Very slow at the bar, which meant queuing for what seemed like ages to get a drink and order food. Need more bar staff especially on a busy Sunday.

Busy fair prices food was a nice carvery.

Excellent meal - good carvery at a good price