The Willows Coffee Shop / Restaurant in Rugby

This place is a great cafe for breakfast or lunch All the staff are fantastic The place is spotlessly clean Never had a bad meal Coffee is great Tea in a pot Breakfast is always good Mushrooms on toast is beyond good and I’m a meat eater

Wow what a disappointment went for tea and cake with friends. I was amazed that they were so ungenerous with the cake portion sizes for the price of £4.95 each, even though cake was delicious. The portion compared to other similarly priced tearooms we had been to was very miserly.

Lovely coffee shop excellent food and great staff

Absolutely lovely food and fantastic service. Steak pie was literally FULL of steak, and the mac & cheese was delicious. The waitress Evan did a brilliant job and was extremely polite. Highly recommended the milkshakes and the cake. Definitely coming back :)

After seeing it was very busy, I was a little worried, but as soon as I was greeted those worrys disappeared. The waitress was very accommodating with my disability and went above and beyond to make sure I was able to access seating and asking very professionally if there was anything else she could do to support me. So a very big thank you Evan (I think, sorry terrible with names) for making my first experience so welcoming. Food was great even with the busy atmosphere did not take long to prepare with no issues. I will definitely be back, thank you.

30.3.24, sunny afternoon 3.55pm. Coffee shop advertise 5.00pm closing. We waited by the entrance next to a sign saying wait to be seated. We waited, and waited but the two waitresses simply ignored us, so I went and asked if we could get a coffee and was told in a grumpy manner to sit in the cafe. A bit blunt to be honest. We ordered with the waitress who had limited communication skills. Whilst drinking our coffee a waitress started to put chairs up on the tables around us, as if closing but it was only 16.10pm not a pleasant experience. Whilst there we witnessed the waitresses fra kly being rude to other customers. One lady simply asked if she paid at the counter or should sit at her table and was told "just wait there". Staggering. We felt so sorry for her. We can only assume this cafe is not interested in customers or customer service. A very dissapointing experience. We would not recommend and shall not return.

First visit to the Willow cafe which we found very weird! It almost felt like we were invisible when we arrived & our experience didn’t improve. We waited at the door to be seated, like the sign said but the 2 staff serving completely ignored us, so we walked in and asked if we could sit down. We sat down & then I went to the counter to order, unaware it was table service. Again I was ignored, whilst the girls continued behind the counter. It wasn’t busy & I was the only one at the counter. After a few minutes they told me it was table service. The girl who served us was quite blunt & far from welcoming or friendly. We arrived at 3.55pm, the cafe shuts at 5pm, but at 4.15 the chairs were put on top of the tables in half the cafe. We thought this was very odd & something you shouldn’t be done until the cafe is shut. TBF the drinks were ok, but the staff desperately need training in communication & customer care. Not sure we’ll rush back!

The cafe is very welcoming. Coffee is the best around. The food is brilliant and always presented nicely. The staff are kind and friendly.

Lovely breakfast meal served until 11.30. Food very good, staff very polite and friendly. Well recommended even if not visiting the adjacent garden centre which is also well worth a visit. Thank you.

Stopped off here to refuel during a cycling trip a couple of weeks back. Really tasty fresh food, lovely surroundings and friendly staff. They must get a lot of cyclists because there's a polite notice ont window to remove your cleated shoes before stepping on the wooden floor which is prone to getting damaged, which is fair enough...with recessed SPD cleats you should be fine. Great food, reasonably priced and lovely selection of cakes and pastries.

Garden Centre coffee shop with indifferent staff and acceptable food. Unexciting.

Great, delicious food. Friendly service at your table. Will def be returning.

Cake and coffee visit whilst at the garden centre. Quite a bit of a wait as the outside space was not open. Staff were lovely, service was a little slow.

Great location and lovely food, excellent cakes. Staff a bit slack, leave you standing at door waiting for table for a long time and just look over at you. Need some training and clear tables rather than standing around talking. They are friendly but lack customer service.

Lovely place with freshly cooked food and friendly service

Popped into cafe today for light breakfast and was delicious and greAt value .Always nice little cafe ,staff are great and friendly , spotless toilets and great menu . Always visit cafe before going to the best garden centre in Rugby .

Great place for breakfast. Very tasty, everything you would expect for a good plate full. Well presented. Lovely kind staff. Then you can go buy some well looked after plants. Great place to visit. Thanks

What a find. Out for a lunchtime walk and headed to this delightful coffee shop (well it was definitely a bit more than that) near to Barlby. Everything was so perfect, not least of all the friendly, attentive service. Even Harley McKay was waited on with water. We had to sit outside with doggie but that was fine, the weather was good and the surroundings lovely. Everything neat and clean. Delicious homemade soup for me and a wonderful choice of paninis for Pete McKay to peruse. There were some really tempting hot meals to choose from but we had dinner planned for later. Couldn’t resist a homemade cake though, the display was so tempting. I found it so difficult to choose I had to take some with me. This visit really made our day. Can’t wait to return. Thank you.

The coffee really is very good. The cakes and more substantial food too (I seriously recommend a bowl of chips). But this used to be such a friendly place. What happened? Now, a lectern blocks the entrance (they still have a one-way system in operation, although quite what it achieves I fail to understand). One group after us had to yell to get someone to come. We were only given one menu between three of us but were then asked to order almost immediately. As request for more time was met with a sigh. Indeed, there was not a hint of a smile throughout the visit. And - I know those making food might think it's seasoned enough - when asking for pepper, I do expect more than a single miniscule sachet just plonked on the table.

We had Fish Chips Garden Peas & Tartare Sauce The seating area was very clean and the food well presented The meal cooked perfectly the fish coated in a crispy light batter. Thank You Chef also excelent service by the waiters All at a reasonable cost. What more can you ask. We throughly enjoyed our Friday lunch in delightful surroundings. We will most definitely be back Martin & Jacqui.

Lovely coffee and white chocolate millionaires shortbread. Pleasant/polite staff :)

Lovely little place, food fabulous and lovely service. Great deck outside for the warmer weather.

Buttery and creamy with fresh ham and orange to flavour! Real yummy variation to the traditional bacon Eggs B! 🤤

Although the cakes look good and coffee fine, the owner was extremely rude to me, not just once but twice. A smile and a pleasant welcome would suffice.

Lovely food friendly atmosphere, well recommended

Been meaning to visit for some time so my wife and I called in today so I could have a full breakfast. Cafe looked clean. Welcomed as we walked in at a lectern, by one of the waitress’s and handed a menu. Waiter service at the table. One way in, another way out. Very good in these unsure times. My breakfast was lovely, with all the works on offer. My wife had a bacon baguette, with three rashers of bacon. Coffee extra, but very hot and tasty. Quite a longish wait for the food considering there were only another five customers. Overall we would visit again . Glad we tried it before Lockdown looms after Christmas.

A meet-up with friends for coffee and a natter. A popular place, and since Covid you have to wait to be shown to a table. We arrived at the end of lunchtime and some people were turned away.

Visited again today but for the first time with my wife. Both feeling under the weather with coughs and colds, so didn’t want masses of food. Only normally have coffee here but the food always looks nice so thought we’d try it. I had a panini with salad and crisps. My had a bacon and fried egg sandwich. I was a little disappointed with the portion size of my panini which looked like only half a one, would have added Chips if I’d have known. However the panini was tasty, just not enough of it. My wife’s sandwich looked lovely and she felt it was enough for her. Next time I will try the All Day Breakfast that looks good value for money.

Nice selection of food and drink. Cakes a little expensive, but delicious. Enjoyed the all day breakfast, all components were to a good quality.

Lovely setting but quality of the food, drink and service was poor given the higher price. The cakes did look good though. My main complaint is the coffee. Which was VERY poor. Working as a barista for 3 years, one year spent in Melbourne, I have to say the coffee was one of the worst tasting coffee I've had here. The Americano had no crema and was virtually dishwater. For a smaller size of £2.65 I was very disappointed. The cooked breakfast was average with the mushrooms being the cheap white variety which were very greasy. The breakfast was average. The sausage was fairly pleasant. The service was particulary poor. Unfortunately there were two very young cafe members who provided no service and were very timid. Notably plonking the food down with no interaction with the customer. The environment feels a little cheap, notably the quality of the tables and the crockery. Similarly, it can be noisey as the seating area is small for the number of tables. In short, this is a 'Builders cafe' masquaring as a farm shop cafe. The little garden centre is cute and the ducks are amusing. Would not eat here again.

Visited again yesterday. Myself and my friend only ever have latte coffee. Go here probably every 6 weeks. Efficient and friendly service. Served at your table. Cakes look too die for, but not able to have them as one of us is diabetic. Restaurant very quiet, post Christmas. Try this place, especially now when it’s not so busy.

Whoever makes the carrot cake should get on the great British Bake-off. It's sensational.

Had a lovely time having coffee with a friend who has cancer. Very busy, but service good. Customer in front of me wanted to pay for eight people with two separate credit cards. Coffee hot. Food being served looked good. Try it.

Nice friendly service..cooked breakfast was good and it was hot.

Enjoyed a couple of lovely latte coffees today with a friend. Service is spot on. Friendly and quick. Prices a little on the steep side but use the loyalty card and get a free coffee when the card is full. Quite busy and tables can be reserved if you possibly have more than two people visiting. Didn’t try the cakes but they look like to die for. Am returning next week and will definitely have the coffee cake. Only problem that stopping me giving a 5 rating is that sometimes there is a reasonable amount of food under the tables that could do with sweeping up. Possible lack of staff for this.

Really nice meal, immaculate toilets, pretty surroundings, what more can you wish for!

Nice and friendly. Excellent breakfast.

Visited today . Sat a table inside the cafe which was completely full of the last customers plates, mugs,knives and forks as all the other tables were the same. We only had two lattes coffees which I have to say were expensive at £2.95 each. Had visited London 3 weeks earlier and only paid £2.50 for better tasting coffee. Ordered two more lattes. The table still hadn’t been cleared. Coffee arrived, same as the first one, not very hot. This cafe offers a loyalty card. Buy 6 coffees, get one free. Actually it’s not free. You are paying between 40-50 p extra per 6 coffees. .Our stay lasted 1 and a half hours, the table was never cleared of the previous customers cutlery and plates.

Dropped in to the nursery for some bedding plants and thought we'd treat ourselves to a cup of coffee. Asked for cream instead of milk and they charged 20p more! How they get away with that I don't know, but what I do know is.... won't be going again, there's plenty more nurseries and coffee shops nearby to choose from. I'll let someone else line their greedy pockets.

Nice and clean , friendly staff. Won't buy jacket potatoes again. Bit dried out and not hot. Shall try all day breakfast which looked really nice.

Very popular beside Barby nurseries Very good choice of food Food service

Very busy coffee shop as part of excellent garden centre. Most tables full but easy to clear away. Toasted teacake burnt but quickly replaced Excellent coffee. Menu shows good range of food. Sold large pots of jam, marmalade etc.

Popped in Sunday morning for coffee and cake. Although the cakes were yummy they were sooo expensive per slice. Clean and tidy though and staff very polite but lacked enthusiasm if I’m honest. Will definitely visit the garden centre again for sure but will swerve the coffee shop.

Awful. Every table had finished meals sitting there uncleared and it wasn't busy. The hot chocolate took 15 minutes to arrive and was barely warm. Staff were slow and totally unaware if the clutter on all the tables. Very expensive for a disdapointing visit. Won't be coming here again.

We called in to pick up a wreath and thought we’d grab something quick for breakfast ..... £4.95 for a bacon sandwich, which consisted of 2 slices of dried up bread and 2 slices of very fatty bacon. Very bad value. Coffee was ok though.

Usually visit The Willows Coffee Shop around once a month. The staff are always pleasant. Bring the coffees to your table. Mostly the seating and tables are clean, very occasionaly the area under the table has some food residue, mostly when young children have been sitting there. Again just occasionally the coffee could be hotter. Have never eaten there but the food looks good, although I would consider it slightly over priced. There is a loyalty card which means you work your way to a free coffee. Toilets are very clean. This place is well worth the visit. Nice decked sitting area outside in the summer.

Very friendly staff. Had a nice lunch but just had the normal toasty and panini. Cakes looked delicious but too full to eat one. Good latte but very expensive

Absolutely brilliant service. If I could give a six out of five for extremely professional attitude of the staff I would. My partner and I always visit here at least once a week, and you are always greeted with a smile and a delightful meal. Thank you Grant

Friendly,welcoming and a pleasure to visit. Food good, prices reasonable. Spotlessly clean - in fact "full marks"!! A further plus is the adjoining Nursery, with a wonderful selection of plants for your garden and very helpful staff.

I’m always happy with my meals here whether it’s a brunch or jacket potato, it’s always yummy and the salad is fab! Cafe is clean & too.

A great cafe, always busy, serving a range of light meals, good coffee and cakes. Adjacent to Tebbs Garden Nursery, it is ideally situated midway for friends to meet.

so I am going to be harsh. I turn up with my small dog, a 6 kilo Cockapoo, I suggest to the waitress I could sit on the decking area and order and i am, rather curtly, put in my place. No dogs, not even on the outdoor decking area. If I want I can eat the food outside, so sat in my car in the car park.

Love garden centre. Don't go any where else for my plants etc. Great cafe have had breakfasts, lunch and cakes. Allways lovely food and good friendly service.

Fui con un amigo a comprar plantas igualmente ancianos, comer y charlar. Las plantas estaban en condiciones excelentes, la comida estaba en un menú variado y era excelente. Las bebidas calientes eran de una amplia variedad, todos muy buenos. Las tartas eran casa hornear, enorme y delicioso. El servicio era amable, todas las áreas muy limpias. No es el lugar más barato para comprar o comer, pero tan buena que se visitantes regulares ahora.

Nos habían recomendado ir a la cafetería sauces. Por desgracia no tuvimos la oportunidad de probarlo. Preguntamos si podíamos llevar a nuestro perro para las mesas de afuera, incluso si él levantadas por encima de la pared bajo para evitar pasar por la cafetería, y nos dijeron muy firmemente no. Como hacía demasiado calor para salir de él en el coche nos dijo que habían perdido dos clientes y la izquierda. Como una pena y no entiendo su política. No importa los dueños de perros hay un montón de tiendas de café que no permiten perros en el jardín y un número creciente que les permiten por dentro.

visited willows coffee shop on bank holiday sunday 28th may with my family ,very very busy which is a good sign of a great place, ordered our food and drinks and was advised that there would be a little wait as busy which then gave us the choice to stay or go but we decided to stay and it was fab, food was delicious well worth the wait and its freshly made to order not pre made so that speaks for itself , cakes couldnt choose as all looked so tempting so had a couple and shared , will definately be back for more , the girls were absoulutely rushed off there feet but still managed a smile and a chat while clearing tables , delightful place , if you havent paid a visit you need to as you wont be dissapointed

Llevé a mi padre en el jardín y nos tomamos una taza de té y pasteles en el café después de cada una. La torta, aunque un poco caro, era delicioso y muy grande, muy agradable, de buena calidad y con una buena relación calidad-precio.

A very pleasant coffee shop with a bright seating area. There are outside seats for the warmer days. A nice range of light meals and snacks and some very good cakes make this an ideal stop for lunch or afternoon tea.

visited the willows coffee shop with a friend after browsing the garden centre , coffee shop spotless and the very extensive menu with an array of delicious homemade cakes and savourys ,it was a job to choose , staff pleasant , cheerful and very very helpful ,will definately return soon even if on my own as you dont feel on your own , wonderful little place and fab in the summer as lots of outside seating i noticed

Después de haber visto en el centro del jardín es un buen lugar para un aperitivo antes de ir a casa. Muy limpio y el personal era servicial.

Vine aquí para el desayuno y un vistazo en el centro del jardín. La comida es deliciosa y el personal amable. La cafetería está limpio y hay de todo para usted. Unas cuantas más variaciones en el desayuno estaría bien.

Visited with a friend after the coffee shop being highly recommended, and it completely lived up to my expectations, if not exceeded them. The staff were friendly and cheerful, and the coffee shop itself was refreshingly spotless, as if it were brand new not 4 years old. Would recommend to anyone for a pleasant, quiet get away for a lovely drink and superb food.

Just visited this place with my daughter who would be going back to London. 2pm.2 cakes and 2 drinks. Honestly we could not eat. Place is not clean. Staff of four people can't clean tables.They are taking orders telling people to sit down and tables full of dirty plates, cups. When they are bring your order going back with empty tray. Sorry but staff must have some training. I would never go back there again.You can't enjoy your food if all you can see dirty tables. Appalling.

We have stopped for a coffee or snack several times. Food good, facilities clean, staff pleasant, prices reasonable, easy parking and a great little garden centre aswell. Had the Sunday lunch today, really quite good.

Popped in here for a cup of coffee, a teacake and a natter! Lovely, airy place situated at the end of Barby village. Coffee shop is very easily reached from the car-park and has 3 steps up to the front door or a wide ramp for those with walking difficulties. Lovely spaced out tables (ideal if you have a wheel chair which we did on this occasion) and all very clean and tidy. Coffees were served promptly and were piping hot! Good menu of various paninis, jacket potatoes, salads and chillis etc to choose from should you so desire. Very polite and courteous staff. First visit here but would definitely re-visit.

Arrived 10.30 coffee shop was light and airy clean and well presented! Staff very friendly and helpful. We had an Americano and capachino both were hot and flavoursome! Toasted tea cakes tasty. Only regret was no croissants available. Menu extensive for lunch and afternoon tea! Will return to try the delicious cakes on display

Have had several lunches here during the last year. A wander round the nursery and then lunch in a very clean and tidy coffee shop. A limited menu but food well cooked if having lunch and the cakes are very tempting if just having coffee.

Have been to the willows coffee shop twice now. Firstly I took my son for an all day breakfast which did appear pricey but you do get a drink with it and toast and the quality of the food was well worth the price. Cooked to perfection. Sat in lovely surroundings and because it was a small place I feel the quality of food was much better ,as a lot appeared to behome made. Next time I went my other son had the same breakfast and he said it was the best he had ever had apart from one of his dad's breakfast which was top on his list. I had homemade broccoli soup and fresh warm roll. This was gorgeous I cook a lot of homemade soup and this was very good and the roll was extra nice as warm. Have not tried cakes yet but they looked gorgeous too. The nursery itself was lovely and had some really nice plants will definitely go again. Much better than any of the bigger named nurseries whom seem to have less plants nowadays and more other rubbish for sale.

Yes, the food here is lovely. Been a few times now and Sunday lunch excellent. Went to the top of our list until last week when we ventured a bit farther out and discovered Sunday lunch at the Wharf in Fenny Compton. Anyway, went this morning for full English breakfast which was lovely. But come on, do they really have to charge 35p for a little pack of marmalade? At nearly £7 for breakfast surely this could have been complimentary! I do think it's a bit overpriced - especially the teacakes at over £2 - but then if people are willing to pay ..................! And at these prices you'd think they'd bring the cutlery and condiments to your table but no, you have to remember to get it yourself.

My wife (and I) seem to be getting into "Going to the Garden Centre" to buy yet more green things and heavy stuff.Whilst she's doing her thing, the Oasis that I look forward to is the little restaurant that has sprung up at the Barby Garden Centre. It is a very clean, well presented, little spot with smiling helpful staff and a good selection of foods from a simple scone to full English breakfasts, baguettes, home made cakes and excellent coffee. Prices are reasonable, service is quick, and quality always excellent. Disabled access too. Of all of our favourite Sunday places, Blooms, The Malt Kiln, this one comes out tops for me.