Waterfields in Warrington

Excellent service by Letti considering that she and another lady were rushed off their feet during a busy period. The Manager and Team leader did turn up after the busy period, just a suggestion but couldn't a member of staff start earlier to help out with the lunchtime rush. As some customers were sighing whilst waiting to make their order.

This was our chosen venue for lunch last Tuesday on a 38 mile cycle. Not been before but it was easy to find on a safe quiet cycle in and in lovely grounds. The cafe was very nice in what might have been the stables. Although we were a little earlier than expected for lunch we took a look inside and were immediately persuaded to have that early lunch. The wide range of savoury goods looked so good as did the cakes and tray bakes. We placed our order and took our seats in a very spacious indoor dining area. There was also lots of outdoor tables and seating. The eating area was clean and well looked after by a number of young adults. Staff were polite, friendly and provided an efficient service. When our food arrived we were not disappointed at all, it was fabulous. The dining area is dog friendly and absolutely not an issue but our visit was during half term and a party of extremely noisy babies and children did spoil our other wise great visit. Parents turning a deaf ear to the disruption. An obvious regular customer on the table next to us who clearly visited for coffee and a read did not stay……. This is absolutely not a reflection of the Heritage cafe or its staff we would highly recommend this place but would choose our visiting time better. We will most definitely be back (during term time 😬)

Just knipped in for quick pint, poor girl behind the bar was on her own did take few minutes to get served but beer was good and for less than £3 that's excellent, toilets weren't great hand dryer had come off wall there was nothing to wash your hands with.

Very slow service waited over an hour for food to come when arrived it was cold there was 5 of us and only 2 meals was reasonable was recommended to try but very disappointed won’t be visiting again wasn’t value for money didn’t want to complain at the time as we couldn’t wait anymore had other appointments to go to