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4.0

Based on 233 opinions finded in 2 websites

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Nº 346 in 672 in Warrington

Nº 64 of 107 Other cuisines in Warrington

CUSTOMERS TALK ABOUT DISHES WITH..round

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Great vibe. Nice music and lovely staff!

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Graham Lord . 2023-04-22

MORE AT Google

Brilliant bar with a fantastic vibe. The girl behind the bar from Costa rico is absolutely amazing. Beautiful, friendly and makes the best mojito

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wayne grimshaw . 2023-03-26

MORE AT Google

Expensive, staff can't get orders right, no understandy English some of them, and waited over 20 minutes for my drink to arrive and they think a few cartons of popcorn will keep you buying their Expensive drinks 🤷.

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Geoff Travis . 2023-03-16

MORE AT Google

Always love this place, fantastic atmosphere with excellent music.

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Jay Neary . 2023-01-07

MORE AT Google

We booked here for our Christmas party for 25 people on Saturday and when we arrived, we were given a booth for around 6 people, and when I asked where the rest of our party were supposed to go, they said they were trying to clear booths for us, but customers wouldn't leave. I sympathise with this however absolutely no efforts were made to remove other customers from our booths, so we were left with the single small booth, as compensation we were given a warm bottle of prosecco served with the cork still in, which resulted in a very drunk patron grabbing it, shaking it and opening it all over the booth. At 12:50 the house lights went on and everyone was kicked out. Appalling experience will not be returning.

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Lizzie . 2022-12-05

MORE AT TripAdvisor

Went with a large party 10 + we were treated fantastic and what a great night.👍🥂

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Stu Laird . 2022-09-17

MORE AT Google

Nice to have the comparison, been here on a Friday evening and a saturday evening. Have to say quiet on the Friday. But service is certainly not an issue, very little waiting time to get a drink. Plenty of seating as well. Overall the 3 stars purely reflect the atmosphere, but very little the venue can do about that I understand. But a good evening overall

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Ross Wann . 2022-09-04

MORE AT Google

Went on Saturday afternoon and only ones in there. We got 2 cocktails on the 2 for £12 menu and they made our friend a mock tail version of ours - we were all pleased

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KTNZ67 . 2022-08-22

MORE AT TripAdvisor

Make sure you get what you pay for as bar staff where not available for private function even though this was part of the booking. Complaint made but manager couldn't be bothered. Wasn't a cheap venue (£100)so very disappointed. Wouldn't recommend it

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Kim Bate . 2022-07-30

MORE AT Google

1st time there and i have to say it was awesome, good vibes all round.

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Joanne Hegarty . 2022-07-14

MORE AT Google

Went with a large group so seating not ideal but staff really friendly, would be great for small groups or couples.

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Shirley Lightfoot . 2022-06-26

MORE AT Google

We’ve just had a surprise party in the vault area here. We all had a fantastic night and really enjoyed our night. The buffet was lovely, and so was the room. Most of all the staff are so friendly, and helpful! Especially Chloe, she was brilliant with everything. Nothing was too much to ask! Thank you so much to Chloe all the staff, we had the best night!

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Megan Evans . 2022-05-10

MORE AT Google

We visited here for a joint hen do and works leaving do. We booked in for the bottomless afternoon tea and it was amazing from start to end. There was so much delicious food to enjoy: sandwiches, pies, quiche, croissants, cakes and, of course, scones with jam and clotted cream. Our glasses were never empty, being regularly topped up with prosecco by the attentive, friendly and professional team. We stayed in the bar for cocktails following the afternoon tea and these were also delicious (and strong) and good value. I would highly recommend.

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Jo H . 2022-04-20

MORE AT TripAdvisor

Brilliant atmosphere, staff were really good fun and friendly.

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Nicola Moran . 2022-04-11

MORE AT Google

Always a great place to come and enjoy the music. The DJ knows exactly what music to play and as always we are coming back 😊😊

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Assunta Dragotti . 2022-04-10

MORE AT Google

Had a great night last night thanks to Jimmy and all his staff.Cracking venue👍🍺🍷

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Nigel Davies . 2022-04-03

MORE AT Google

Started doing Northern Soul on some Saturdays..starts @ 4pm. Check venue for dates. Really nice staff.

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Tom Stears . 2022-03-30

MORE AT Google

Booked a booth for me and my sisters and I cannot recommend it high enough ...cocktails were delicious and so was our food .. the staff were very friendly and couldn't do enough for us especially chloe who went out of her way to order us a taxi home .cant wait to visit again.

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Angela Glover . 2022-03-26

MORE AT Google

Extremely DARK in the small function room. The music is also played in the toilets when you have to go!! , IT'S LOUDER IN THE TOILETS THAN THE DANCE FLOOR?...

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nicholas lloyd . 2022-03-20

MORE AT Google

It's ok. But could do with a right good clean you come out feeling dirtier than when you went in.

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naheed asif . 2021-12-16

MORE AT Google

The liveliest place in town after the Parr hall empties out at the end of a show in Friday night. They probably should collaborate with the Parr hall and advertise some kind of insentive. Anyway, that's up to them. D.J , music drinks, what more do you want? But people, especially after Covid 19, businesses need to help each other out. Great night.👍

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M Martin . 2021-11-20

MORE AT Google

Had my father's wake at the institution in the vault area, cannot fault the place, the buffet was generous with a excellent selection to choose from, and the staff were very accommodating and professional 10/10.

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jeremy bull . 2021-11-01

MORE AT Google

Brilliant time lovely food friendly staff .

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Ann Bell . 2021-10-08

MORE AT Google

Just ordered a Cheeseburger with a fried chicken "fillet" on from just eat, Almost certain it was a frozen burger from Iceland, and a frozen chicken fillet. Both dry, had better from a burger van. And there was 1 slice of thin American cheese on it. Was expecting a gourmet burger considering it came to 14.50 with some chips. I'm not from round here, so I'm unsure if people from Cheshire pay a premium to live like common people? "The council estate tea experience" they should call it. Shame because the marketing is good, but then they clearly have no idea how to cook, or they're just lazy. Go to a local butchers and get some proper meat, and cook it fresh, not from frozen. Shameful

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Danny Blaney . 2021-08-27

MORE AT Google

Lovely atmosphere, excellent food & drinks & great surroundings.

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Nicola Leigh . 2021-08-22

MORE AT Google

Fantastic place, excellent food and drink. Friendly staff

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Paul Unsworth . 2021-07-30

MORE AT Google

Enjoyed some really good drinks and a really nice setting. Reasonable prices too. The music was very loud and we struggled to hear each other. The type of music, the type of DJ and the volume didn’t really match the style of the bar though. The DJ and volume seemed more suited to a 30th birthday party at a local function room than a lovely bar like this!

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Jon Phillips . 2021-06-28

MORE AT Google

Faultless, excellent service and good, good tunes, we had to book ahead as it's popular but well worth it

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Steve Harris . 2021-04-24

MORE AT Google

Amazing first rate takeaway food delivery from here tonight. Restaurant standard and so tasty. Thank you :)

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Gemma Unwin . 2021-03-19

MORE AT Google

Ordered from here last night, it arrived at the time i had asked for, and was delicious. Will be ordering again :)

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Vicki Barker . 2021-02-14

MORE AT Google

Perfect choice for our takeaway. We wanted something restaurant like as we worked all weekend and this didn’t disappoint! The burgers were huge! And delicious. The portion of chips is generous and did us both. Wouldn’t mind more of their food in the future!

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Lauren H . 2021-01-12

MORE AT TripAdvisor

Our favourite Cocktail bar in Warrington. This is one of our usual spots. Exceptional service, exceptional staff and a very clean venue. We went to their last Supper Club and was blown away by the food by David Crichton.

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Panacea Radio . 2020-10-04

MORE AT Google

Great service, amazing staff and even better cocktails.

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Michael Barker . 2020-08-31

MORE AT Google

Started out fantastic, service was good and really polite. Seated to our booth as soon as COVID check-in done. Advised of a wait on cocktails due to demand at the time, we were okay with this. Only slight service snag was wait time for 2nd & 3rd round of drinks, at which one point a guy served us saying he was the manager. Whilst waiting for our 3rd round we were asked to "drink up" as next table was due to arrive. Not reminded of length of booking when we arrived, and when we were asked to drink up we were told the booth next to us was free for the next 15 mins, however a group was shown to the table almost immediately after us being told we could finish our drinks in this booth. When we challenged this at the door we were offered a weak apology and told the guy who had served us claiming he was the manager, had in fact been fired that night. None of that had anything to do with us, and we were again offered a weak apology. Overall drink service was incredibly slow even though there were a good number of staff visibly working. Issue wasn't with being asked to drink up, but with the way the guy asked us to, especially given we had just ordered another round of drinks that had to be cancelled. No reminder of timeframe, and given booking started at 9pm, we had no expectation of another booking after us. Felt very rushed and disregarded, like we didn't matter. So the exclusive bookings that are advertised mean nothing.

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Oliver Ellison . 2020-08-31

MORE AT Google

Nice chilled bar with good music. Came here for drinks with friends and the service was shocking didn’t get served for about half an hour and then about 5 of them came over at once and ordered the second round of drinks and didn’t receive that we got up and walked out After 25 minutes as we were sick of waiting.

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John B (JB) . 2020-08-02

MORE AT Google

Great little bar, quirky set up. Lovely, reasonably priced cocktails!!

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Katie Rowlands . 2020-07-27

MORE AT Google

Great cocktails, even better staff

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Przemek Kacprzak . 2020-07-06

MORE AT Google

Good atmosphere and lovely staff.

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Denise Fielding . 2020-02-20

MORE AT Google

Great. Atmosphere unique and good music

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Laurence 101 . 2020-02-16

MORE AT Google

Had some lovely cocktails the staff were great

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Jacqui Jacqui . 2020-01-21

MORE AT Google

A great little cosy underground bar. Not suitable for massive groups but nice decor, comfortable surroundings and great service make it a good start to an evening or a relaxing afternoon for couples and small groups. Highly recommended.

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Andy Manns . 2019-12-01

MORE AT Google

Way too expensive for Warrington, probably explains why it was empty, you need a plasterer by the way.

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And y . 2019-10-18

MORE AT Google

We popped in here for the first time after having a meal in the area. This was around 9pm on a Friday evening and at that time it was quiet. I ordered a Gin off the menu, a Silent Pool which was very nice, it comes as a double with a mixer which works out around £10.70, my husband had a beer, so not much change from £15. We got a table easily and enjoyed our drink there, but feel it would have been so much better if it had been busier as it lack atmosphere. Would visit again though.

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Linda . 2019-08-10

MORE AT TripAdvisor

fabulous cocktails. lovely staff. had a great time here

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hazel b . 2019-07-20

MORE AT Google

Spelt my name wrong but good food.

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Peter Johnson . 2019-05-26

MORE AT Google

Love this place - although staff seem to be not as inviting as the previous staff

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Mark Bailey . 2019-05-12

MORE AT Google

Great knowledgeable staff with awesome cocktails.. GM knows her stuff!

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Maxwell Knowles . 2019-05-04

MORE AT Google

Nice little back room for a private function. Not too pricey

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Mike Lockie . 2019-02-03

MORE AT Google

Non sanno fare i cocktail . Mojto senza lime, senza zucchero di canna , rum pessimo una stella è anche troppo

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Alessandro Speciale . 2018-11-02

MORE AT Google

Awesome cocktail bar, innovative cocktails and great service.

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georgina White . 2018-09-21

MORE AT Google

Great service, great food and top quality drinks. Staff were very helpful and attentive. Everybody loved the food.

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neil434 . 2018-05-31

MORE AT TripAdvisor

We usually eat & drink in Stockton Heath with clients, but more than anything we fancied a change. A friend recommended Institution to us and advised that Palmyra Square has plenty of drinking options too. We stayed at Institution all night, no other options necessary. We arrived at 6pm on Saturday, leaving around midnight having had fantastic burgers and very reasonably priced drinks! We even enjoyed a cigar outside in a very comfortable outdoor area. I’d highly recommend a visit for great food and plenty of promo priced beers!

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CarlO498 . 2018-05-31

MORE AT TripAdvisor

Eaten here a few times and most recently last week. Food is excellent and the place has a really good feel about it. At night it’s fab, particularly if you want cocktails. Enjoy

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JeffH_7777 . 2018-05-31

MORE AT TripAdvisor

Great bar and restaurant. Lovely staff and the halloumi burger is to die for! I would highly recommend this place

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533angiek . 2018-04-30

MORE AT TripAdvisor

Regulars of Institution. Exciting and fantastic new specials on the menu. The fish platter for 2 is excellent! Something a bit different and well worth a try.

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Cheryl Griffiths . 2018-03-31

MORE AT Google

I used to work there as a security guard great value for money friendly staff highly recommended for a great night out

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lee hodgkinson . 2018-03-14

MORE AT Google

Great food, atmosphere, nice staff. Definitely go again.

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Richard Webster . 2018-02-17

MORE AT Google

I saw this bar on Groupon so decided to try it....and really glad I did. The burgers were amazing along with the nachos we had to start. Huge portion sizes & really tasty. Atmosphere was a little strange as the time we were in - 6.30pm - we were the only people eating & not many drinkers in either. But saying that the staff couldn’t do enough for us and even gave us a 10% discount because they thought we were waiting too long for our burgers! We didn’t but gladly accepted the discount!

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samwL2614CS . 2018-01-17

MORE AT TripAdvisor

We regularly visit on a Saturday afternoon for drinks and food. Staff are always smart and very polite. The food is excellent and generous too. Try the sharing platter. Fantastic value for money. Cocktails are expertly made and there's a great range to choose from. And for us ladies... the loos are spotless!!

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Cheryl G . 2018-01-13

MORE AT TripAdvisor

Horrible service from staff that couldn’t give a damn about anybody but themselves. Apalling service and loads of attitude. We was at the bar on Saturday 30 December and a tall skinny lady with an appalling bun on her head was so rude. Will not be going back to this place, especially as you would expect good service given the prices of drinks

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Matt Jones . 2017-12-30

MORE AT Google

Doesnt evn deserve one star. Disgusting customer service, attitude from certain bar staff, very rude won't be going back.

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Tracey Vallely . 2017-12-30

MORE AT Google

Fantastic food, good selection of cocktails and drinks

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Samuel Howe . 2017-12-18

MORE AT Google

Great place, gets a little overcrowded sometimes.

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Daniel Molyneux . 2017-12-08

MORE AT Google

Great Bar, lovely food and fun Cocktail Masterclass

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Jenni Harris . 2017-11-21

MORE AT Google

Very unfriendly and didn't know their stuff. Reading basic cocktails of a ingredients list....

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Tom Burwood . 2017-11-17

MORE AT Google

Located in a magnificent architectural building when illustrated at night is breathtaking. Look like a fabulous for any dressy occasion. My 5 star rating goes to the building. I'd been to a gig next door but would love to eat and spend time here on a return visit.

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Mandy Dobosz's Brave The Shave . 2017-11-08

MORE AT Google

Took an hour to get food, and sent it back twice because it was completely the wrong item. When it eventually arrived it was mediocre at best. Drinks were overpriced and nothing special either.

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Alastair Shields . 2017-10-10

MORE AT Google

First time trying this place as recommended by the sexy chef (see pictures) If you love a good burger make sure you pay a visit!!

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josho266 . 2017-09-03

MORE AT TripAdvisor

Bit pricey but good vibe and drink selection

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Daniel Alexander . 2017-09-03

MORE AT Google

Loved the surroundings, fantastic quirky place. We presume the lovely lady who served us was maybe the owner but she was very friendly and helpful with everything. Didn't like the attitude of other barmaid who we asked a straight forward acceptable question of what the Wi-Fi code was...normal question nowadays...but lovely lady pulled it back. My husband went for the burger which was absolutely beautiful.

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Rachael Jones-Brown . 2017-08-11

MORE AT Google

Very rude staff. Definatly give this place a miss.

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Andy Robinson . 2017-07-17

MORE AT Google

Great food ,good service, quiet in the week. We had the Burgers they were cooked to perfection. Lovely Red Wine, would recommend for lunch.

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Lynda G . 2017-07-11

MORE AT TripAdvisor

Eat twice now at this venue both times food hot well presented and excellent. Quieter during the week but that suited us. The best burgers in town if you ask me.

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karenlowe11 . 2017-07-02

MORE AT TripAdvisor

We've been twice in a week now. Excellent both times. Burgers took, say, 15 minutes but cooked to perfection and very fresh. Good choice-Greek lamb burger very nice. Good selection of beers, cocktails and wines. Friendly staff-would definitely recommend. Good job....

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CheshireBlue1878 . 2017-06-22

MORE AT TripAdvisor

Popped in for a drink shortly after it opened Saturday lunchtime. I was immediately impressed by the design, rustic yet cool. We were the only people in side owing to it only just opening for the day so service was good. I would definitely give it another visit.

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david smith . 2017-06-04

MORE AT Google

Groupon deal.... Wished we hadn't bothered, We're slowing coming to realise why these places offer Groupon, to get you in !! We were the only customers yet everything seemed to much trouble. We asked for two Latte's,they were cold, asked could we have hot ones, still luke warm, no apologies but was asked half way through our meal would we like another... Ermmm no thanks !! Had nearly finnished our meals and was offered the condiments to go with it.... now like I said we were the only people in the place so not exactly rushed of their feet !! We mostly always feel when using a Groupon your treated as second class and at this place, that was how we felt.... Won't be returning !!

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Gillwynn . 2017-05-13

MORE AT TripAdvisor

Groupon email - burger and a beer (or wine or soft drink) £8, so I booked for four people. I work locally so called in to confirm the reservation, unfortunately the booking app was playing up for them so I'm glad I checked. When we arrived our table / booth was reserved with a little blackboard sign. The waitress (Kim?) was really friendly, she explained how the offer works, a drink & plain burger with chips + £1 extra if you want a different burger. We ordered sweet potato fries and potato skins to start - gorgeous. The burgers arrive on wooden platters with chunky chips (bit too much pepper on but otherwise v nice), presentation is excellent and the waitress was very attentive. As soon as I got home I purchased the Groupon deal again and our return visit was just as good, again I called in to check the booking - I'd advise ringing to make sure the booking goes through to them at the bar.

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JG147 . 2017-05-09

MORE AT TripAdvisor

I took my 8 year old daughter for lunch yesterday (Wednesday) and the service was excellent and the food spot on. She normally only eats chicken nuggets when out, but she demolished her burger.

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Leigh E . 2017-04-19

MORE AT TripAdvisor

Gorgeous burgers on both visits here, it seems to be very quiet mid week with us being the only ones there on a Wednesday evening between 7 and 8pm.

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Katie Steel . 2017-04-18

MORE AT Google

Fantastic back bar with great cocktails

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David Weaver . 2017-04-18

MORE AT Google

Never fails to impress. New menu is exciting with an amazing grilled chilli lime salad (home made salsa is a tastebud sensation). Staff are always polite, courteous and very knowledgeable on the massive selection of spirits available. Cocktail makers extraordinaire! Always a pleasure to visit whether just for drinks or for food.

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cherylgA5547OS . 2017-04-01

MORE AT TripAdvisor

We went on Saturday night for food and drinks. The food was delicious and service was fantastic. Didn't have cocktails this time sadly as I was driving but had them last time and they are not only amazing but 2 for £10!

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HeatherxBx . 2017-03-27

MORE AT TripAdvisor

Really friendly staff, food is amazing and really nice atmosphere

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Stephen Heaps . 2017-03-22

MORE AT Google

Good food and friendly staff, we found a good offer on Groupon which gave us 2 for 1 on burger meals.

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Ashley Glen . 2017-03-21

MORE AT Google

I had bought a groupon voucher for my fiancé for Valentines day, was told to book through groupon, which I did on Wednesday 8th. We had arrived early, so wanted to ask if the table was ready and if not, if it's OK to wait. However they hadn't even received the booking, therefore no table, I felt like I got made out to be a liar or I've made the booking for a different, luckily I had proof that I was in the right I had made it for Saturday just gone.

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Rebecca W . 2017-03-13

MORE AT TripAdvisor

We visited following the purchase of a Groupon voucher and really enjoyed our meal in this fabulous old building. Thursday night was very quiet, but that was ok by us. At the weekend it is much more lively apparently. The cocktail menu was unusual and the staff clearly knowledgeable and passionate about making fabulous drinks. Friendly staff and attentive service, we will go back!

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Julesdq . 2017-03-10

MORE AT TripAdvisor

We visited after purchasing a groupon voucher. Very easy to book a table and a good choice of food with the voucher. The hostess was extremely welcoming and happy to help. The burgers were top quality and I would recommend the chilli burger.

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BryonyBo . 2017-02-23

MORE AT TripAdvisor

My friends and i visited here with two groupon vouchers on a friday night. Table was reserved for us and we took advantage of the two for a tenner cocktails, all of which were nice. Service is good and the bar busied up round ten. Minted lamb burger was great choice we also had the pulled pork burger and a philly burger. Everyone enjoyed their respective burgers and the tables were booths which made a great location for a catch up.

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Riggy123 . 2017-02-20

MORE AT TripAdvisor

Visited with family for a quick meal. We used a Groupon voucher and was not expecting anything out of the ordinary. I was really delighted with my meal....best burger ever. Good value, good quality and I shall return soon. Thank you

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travelx01 . 2017-02-09

MORE AT TripAdvisor

Got a burger and drink deal on Groupon. Booked online via facebook for a Thursday evening, easy enough.

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Francesca R . 2017-02-08

MORE AT TripAdvisor

Rustic looking inside. Great set up and the bar was nice to sit out. Staff were super friendly and welcoming.

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Paul Macfarlane . 2017-01-29

MORE AT Google

My husband and I had this deal bought for us at christmas through groupon.

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c a . 2017-01-24

MORE AT TripAdvisor

We bought a deal from Groupon and booked a table online.

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Ching L . 2017-01-07

MORE AT TripAdvisor

We visited here as a group of friends and they have a fabulous selection of burgers to suit all tastes. Food is delicious and we'll presented. Having been a few times now and always had good food felt I should comment as it is worthwhile place to go for a burger

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Riggy123 . 2016-11-19

MORE AT TripAdvisor

Tried to go in for a drink with my mum, dad and mrs. Got turned down as my Dad had trainers on! i mean come on its Warrington.. not Manchester City Centre. We was going to spend money and sit quietly having a drink and a catch up! However there are other options such as hernando's hideaway, that was friendly fun and let me and my family in for a drink!

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Tesh Patel . 2016-11-14

MORE AT Google

Very tasty food, attentive staff who took the time to get to know you and explain what the place is all about and lots of ambition/passion for their restaurant. Will definitely be back and highly reccomended to others. Great value too!

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Stacie Hepherd . 2016-10-29

MORE AT Google

Lovely food, interesting design, friendly staff. We were on our way to Las Ramblas next door, but decided to take a peek in here. It was early on a Saturday and we were the only ones there. There are semi-circular bank seats down one side, so we took one of those. The menu is good. A bit pricey, but the food was worth it. We were too a bit of the history of the building by the waitress - it's been a bank, and asylum and a school, and there is the original safe set into one wall. We'll be back. I've also visited on a Saturday night, when it's been heaving, with a good atmosphere.

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Helsibel . 2016-10-23

MORE AT TripAdvisor

We had a business lunch today at Institution with a few staff. Delighted to find out it was 2 for 1 on all burgers!

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873samf . 2016-08-24

MORE AT TripAdvisor

I like the simplicity of the decor and the vault. Always had a nice drinking n there with good service, always worth a drinks or two in here

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Carlo Mullen . 2016-08-17

MORE AT Google

My wife and I had booked a table for 7:15 as we were going to a concert at Parr Hall next door and the gig started at 8:30 (surely more than enough time for a couple of drinks and a burger). Walked in bang on time and were shown to out seats in the currently very empty bar.

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Kevin M . 2016-08-03

MORE AT TripAdvisor

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