Hancock and Wood Cafe in Warrington

Our first visit to Warrington. Food was standard of a 50’s school dinner but luke warm. Won’t be coming here again.

Our first visit to Warrington. Food was standard of a 50’s school dinner but luke warm. Won’t be coming here again.

Food was very tasty and the staff were nice and friendly, we will definitely be back, thanks again.

The pies were the best I’ve ever tasted the coffee is perfect and very family friendly I would recommend the pie and would definitely go back

Popped in for lunch on Friday. Sadly mobile phone dropped out of jacket pocket. The lovely Jane found it and kept it until we phoned, once we realised it was missing. A million thanks, Jane, for your kindness. The cafe is a real find. We've eaten here twice now, once when visiting to view the architecture and on returning the next day to collect the phone. The food is wholesome, tasty and really good value. Would definitely recommend.

Steep stairs. Dated decor. Freshly prepared food.

Steep stairs. Dated decor. Freshly prepared food.

Great choice of food and very friendly staff. A delicious breakfast and nice cup of coffee. Will be back!

I went with my daughter on her lunch break, her lunch was ok, but I chose a FRESH SCONE so called, it was hard on the outside and the waitress wanted to warm it. I said no thanks. The scone was like rock and had to cut into, it was completely dry inside, so I took it back. The waitress offered me another one. Which she said was fresh from the kitchen she brought it out warm, after me saying no. When I got it back to the table it was still hard and dry throughout, I didn't even try it you could see how dry it was, at first I was just going to leave it then I thought why should I. So I took it back and got a refund. I was very disappointed as they were advertising fresh scones They were not even a day old, more like 3. They warm them up so people don't notice. I will not return. Unfortunately didn't think to take photo.

What on earth has happened to this place? We had drinks and a scone, the scone went back as it was stale and changed for ginger cake which was no better so I got my money back. The kiddies meal at £4.95 was advertised as sandwich, drink, crisps and fruit. The sandwich was unappetizing, the fruit was 6 grapes and the crisps were kettle crisps not suitable for young children. The member of staff on the till was totally disinterested. Won’t be going back.

Really enjoyed our meal at this little hidden gem yesterday. Fab breakfast and lunch menu with plenty of daily specials. From liver and onions, chunky beef pie with mash , even mini cottage pies which I enjoyed. My Mammy and aunty had a three egg omelette with side salad . The lady serving had excellent customer service qualities and didn't get annoyed when we changed our mind about one of the meals. She was very understanding which can't be said for some places these days. Great value for money and look forward to visiting again for a lovely lunch.

Really good breakfast friendly staff

Extortionate! A small piece of quiche with minimum salad and no coleslaw (which was advertised) £6. No wonder it was empty. Won't be back.

A little dated...but then again it is in a very old building. The food is hot, fresh and very good. The staff are lovely, and nothing is too much trouble for them. The whole place, including the toilets, is very clean. Watch out for the bottom step on the way out tho.....its a biggun!

Been here a couple of times mainly because other people insist on going here. Its ok. Very clean and staff are really friendly but not fussed on the meals. Just not to my liking.

Visited today lady taking orders was very sharp and not very polite in her manner asked if food was served fresh and not microwaved she said all fresh but you could obviously see it had been microwaved the parsnip was inedible the pigs in blanket was pink inside my daughter had a cheese toastie at nearly £4, 2 slices of toast and cheese ridiculously over priced wouldn't return or recommend for quality of food service and atmosphere

Visited the cafe today on my first visit to the town. The breakfast was amazing and the staff were excellent. There was a lady called Julia who’s customer services skills were beyond exceptional (and she sure can cook!). Will definitely return over the coming week :-)

Quiet lovely xmas lunch nice staff

Nice food great staff food well priced all day breakfast a bargain

I used to visit here many years ago with my grandmother, and was pleased to see that not only is it still going,it is still exactly as I remember it.Good tasty food at a decent price that somehow seemed a little bit more posh than other places.Keep up the good work.

Called into cafe at 3pm on Friday 11th Oct, lovely friendly young lady serving, nothing was too much trouble, excellent customer service , such a warm friendly welcome, definately be returning.

It is some time since I have popped in to this cafe whilst shopping. It was around 2ish and I planned to get coffee and cake but hardly anything to choose from. Spotted a ploughmans for £5 so decided on that with a pot of tea. No one at the counter so after waiting a while I called excuse me through the kitchen hatch. Somene then came to serve me. Whilst waiting for the pot of tea I touched the small piece of bread roll on the ploughmans and found it was quite stale. Another bread roll was brought to me which was quite hot. Halfway through my meal this was quite hard so I could not eat it all. Seems as though it was less than fresh and put in a microwave! Won't rush back here.

My husband and I stumbled on this cafe as we walked through the town centre, determined to find a local cafe to eat breakfast. Located above a shop, we almost missed it. Their 7 item deal including tea or coffee for less than £5 was a bonus. I especially liked the fact that the ingredients was locally sourced. I opted for a full English and enjoyed every bit. The food was fresh, hot and freshly made. I don't usually drink tea, but my husband convinced me to try it. It came in a little pot which was cute. I would definitely eat there again.

After a not so good night my wife and I struggled to find a local cafe. After speaking to a few locals this place was highly recommended. Cleverly located upstairs and loads of great deals to be found downstairs this cafe is a must visit if you are in the area. Competitively priced and a great range of options in the centre of town. Great place to start the day. Park in shopping centre and walk short distance.

I went into this cafe for lunch lady behind counter filling in an order form and on telephone, i got a drink from chiller counter then went back to food counter to order my lunch waited and waited no other assistant came and assistant still on the telephone if she had said sorry i will be with you soon but nothing. I put my drink back and walked out very bad service.

Visited around 10am early January 2019 for a breakfast. Nice choice of breakfast fayre at very good prices. Food served quickly and in the main good apart from the burnt, inedible, carbon dated toast. Sausages particularly nice. Just hope you have a new toaster when we visit again, which we will do.

Visited this cafe today for the first time. It is on the first floor of a quirky shop that sells some unusual ladies goods at competitive prices. From shoes, slippers, handbags and jewellery to underwear, dresses, coats, jumpers and trousers. I have visited this shop on numerous occasions but never tried the upstairs cafe until today.First appearance, very clean, tables set out well, a five star food hygeine rating on the wall and a notice asking you to inform the staff about any food allergies.I ordered a toasted teacake and a cherry scone with a pot of tea from the lady at the till of the self service area. I took my pot of tea, milk, cup, sugar and scone with butter to my table and my teacake was brought to me when it was ready. The pot of tea did 2 cups and was a nice strong brew. The teacakes were large and spicy and the scone was full of cherries.They also did a wide range of food both hot or cold. You could also get a turkey dinner for £6.99 and there was cottage pie, steak and mushroom pie or quiche on display in the hot cabinet. The staff were very friendly.There are two toilets.I gave only 4 stars as I haven't sampled the hot food but a gentleman was raving at how good the steak and mushroom pie is. So don't judge the cafe on my rating as it might well deserve 5 stars.I would recommend trying it if you are in the area.

It was a busy morning in Warrington and we wanted to get a quick breakfast in town. We had heard about a great breakfast at Hancock and Wood !After ascending the staircase there was a modest cafe awaiting us.We were fine with the small breakfast with 4 items and coffee/ tea . It was a good start to the day ! £5.60 was an embarrassing price and we can recommend this hideaway to all. The service was very good as well .

Visited the cafe with my mum, ordered and paid for food. Waitress brought the food to the table, half way through my meal I noticed a short black hair in my salad. I have long brown hair, my mums is short blonde! When we returned the food, they took it back into the kitchen. We felt we should have been refunded the amount of my meal, as I couldn’t eat it after finding a hair in it. When the waitress was clearing another table, we said we thought we should be offered a refund at least half of the amount. This is the point which the customer service was poor! The waitress said to us we don’t know how this happened we don’t have that coloured hair!! To which we replied neither do we! We were made to feel like we had done this. We are not in the habit of putting hair in food part way through to get it free. Eventually she agreed to refund us half the amount (which wasn’t really what this became about) it was more the lack of customer service and how we were made to feel. We visited this cafe to support local businesses rather than coffee shop chains. We certainly won’t be visiting again!

I visited the cafe for breakfast this morning, not having been for quite a few months. You should be so proud of keeping the shop and cafe going for the amount of time it has been there. Still trying to provide a cheap and good service, successfully I might add! It must be really difficult when everything around you is falling to pieces in the town I had a four item breakfast for £2.60, including coffee, it really doesn’t get better than that does it? Well done Hancock and Wood, I hope I speak for all of the town to say I am really proud of what you have done.

Called into the cafe yesterday with my husband, we decided to try the quiche, it was delicious,friendly staff, excellent customer service and very clean, Will definately be back.

Atmosphere and service is good. Free newspaper and two toilets which is why I enjoy going there. You do have to climb a flight of stairs for the cafe.

I called in for a cuppa while shopping with my wife. The sandwiches looked freshly made to we ordered a mixed plate. We were not disappointed. The sandwiches were fresh and tasty and the staff were polite and friendly. The tables were cleaned as soon as other patrons left, which is good. All in all it was a lovely afternoon tea.

This is not the obvious place for a snack if visiting the centre of Warrington but maybe the new car park and development will change that.Clean, comfortable, good quality and good value. What's not to like?It was very quiet when we visited and it deserves a bit more buzz.

We popped in today after my daughters were singing outside the shop with her school to raise money for charity. We were really cold from standing outside watching them so decided to pop in for coffee. Father in law went to purchase some hot drinks and we ended up getting them on the house after having a friendly conversation with the lady who served him. It is so nice to see that there is somewhere that still provides top class customer service. It's very rarely seen now days. Although we didn't eat, all the other food that came out looked amazing. Didn't even know that this cosy little cafe existed but we will definitely be back for some food. Well done to staff who work there, I'm sure the owner is very proud of you all.

Went in for a late lunch while Xmas shopping.Been in many times before,the soups are homemade,and always delicious.Nice sandwiches hot or cold and cakes, with a selection of coffees,teas and soft drinks it's a lovely place to relax and unwind before shopping again.

This little cafe is good value but when I went yesterday for a black coffee & toast the coffee wasn't very hot & by the time the toast arrived I'd already finished my drink. If I'd had milk in my coffee it would have been even cooler.

popped in Hancock and wood this week for a coffee which was very nice and a 4 item breakfast. The egg and toast was great but the mushrooms were bit raw and under cooked, bacon a bit hard. Not the best...

This is a nice little cafe that is located upstairs in Hancock and wood, unfortunately it's not accessible for people who can't manage stairs but otherwise very good. The god is very nice and tasty and made from ingredients made together on the premises, it's like having home made food really. The cost of food is reasonable and there is always a nice selection of daily specials as well as the general menu.

Just had lunch in cafe at Hancock and Woods. It was excellent food, environment and staff. If you haven't been you should lovely place for breakfast or lunch or just a snack.

We don't come to Warrington very often but when we do, we try to nip to Hancock & Wood for a quick potter and a trip to the cafe. As always the service was great and the staff are always so friendly. A great choice of food that is excellent value and quality. Definitely a firm favourite with my little boy.

My friends and I like to explore local cafes and enjoy meeting for breakfast on a Saturday. We have concluded that this long standing business is cheap, hot, good value, quick and well cooked food. Well done all of you for this traditional service to local people. We will continue to support you and thank you!

We have visited numerous coffee shops in town and find that Cafe on One is one of the best.No skimping with the butter on the toast and teacakes (done as you would do at home),excellent HOT tea and coffee etc,the full breakfasts look lovely and most of all great staff! They are friendly and helpful you always seem to be greeted with a smile.Love the home cooking with plenty of variety at lunchtime...delicious.Need I say more!

I really enjoy Hancock and woods cafe on one and have always been welcomed as a friend, as the staff are so friendly and helpful. They do some beautiful meals at reasonable prices, plus they offer somewhere to seat that even when it's busy doesn't feel like your overwhelmed with hustle and bustle like you can get in some places. It's quiet and comfortable.

I go in here everytime I go to Warrington. I love the Tea & Toast you get. 2 rounds of thick fresh hot buttered toast and a pot of tea for £2.40. So delicious and the cafe itself has a nice atmosphere. Comfy seats.

Haven't visited for a while but was back in Warrington so I went for my breakfast. They've had a bit of a refurb since I was last there and it looks great. The full english breakfast was as good as I remember and I couldn't fault the service. It's got a great atmosphere and makes a pleasant change to be in an independent cafe these days rather than the big soulless chains.

Always call in for breakfast if in Warrington. 7 item for £4.50 well worth it and always served hot, not like some stores that have it standing. Nice atmosphere and friendly staff. Will swap an item if you don't like one.

We eat regularly at Hancock and Wood's Cafe on One and most certainly can recommend a visit either for breakfast, brunch, lunch dinner or afternoon snacks, the sandwiches are freshly prepared, the soups are lovely and if you can't see what you require the staff will try their best to provide it for you, Dawn, the manager, and all the staff are very welcoming ......the food is homemade and delicious.....if you have fussy little eaters they always try to cater for them........it can get busy around dinner time but the service is quick and very efficient....it is also an excellent department store with lots of gifts ideas all year round and a variety of clothes, shoes and lots of fantastic handbags it gives a lot of the shops in the Golden Square a run for their money and on top of all that you get personal service throughout the shop....they have just had a mini makeover and it looks lovely and fresh and modern.....the only downside is if anyone has problems with stairs apart from that we would certainly recommend this cafe to anyone at any time of the year......

The Hancock and Wood 'Café on One' is a fantastic place to eat in Warrington. The sandwiches served are freshly prepared and the hot food is excellent. There is enough seating (although it does get busier between 12:00 - 13:00) and the service is brilliant. It is also an excellent department store, that is definately on par with some of the bigger-name department store in the Golden Square.Overall, I would certainly recommend this Café to anyone.

I called into Hancock and Wood Cafe for breakfast with my little boy. Although it's been a while since we visited the food was as good as I remember (and everyone made a fuss of James).Dawn (the manager) told me they had just re opened after a mini makeover and it certainly looked fresh and contemporary. Will certainly visit again next time we are in Warrington, keep up the good work H&W.

Excellent food and service at this cafe good fresh homemade food. we always call here when we are in Warrington .

We visit every Saturday & love it! The atmosphere is lovely, food is extremely good value for money and home made.The staff are friendly and nothing is too much trouble. If you want a touch of serenity after a hard slog shopping, this is the place to come. Toilet facilities are clean and newspapers are available. Cannot recommend this cafe highly enough. :0)

My partner and I went shopping in Warrington and were looking for somewhere for lunch; I wanted something traditional to eat like Welsh rarebit / cheese on toast but nowhere seemed very appealing. We spotted this cafe and from experience of other similar cafes in old-fashioned department stores, we thought we'd give it a go. We weren't disappointed and it was just what we were looking for - good choice of traditional food, at a reasonable price, comfortable seating and good customer service. We'd definitely go back here again if we ever end up in Warrington.

If you like a clean and tidy setting. Superb meals, excellent breakfasts, small, cosy atmosphere and proper crockery then this is the place for you. The staff are always pleasant and the food is always hot and good value for money. Worth a visit.

I love going to Hancock and woods cafe on one, cafe the staff are very helpful and friendly they do some lovely meals and I think they are good value. You get the home cooked feeling because it's small and meals are freshly prepared.

I/we have been going to the café for years and like the store below it it always is just right home made food, hot chocolate (Evie 5 stars it) and the staff...not been there for a 100 years by accident

Visit maybe every month or two as know offer a great value full English Breakfast for £4.40 including tea or coffee. Great friendly service and meals brought to your table, along with tastefully decorated with cushioned seating. Also offer snacks and sandwiches during the day. I think one of the best cafes in Warrington town centre, well worth going upstairs in this store for.

Nice to get away from the hustle and bustle of the shoppers. Was up some stairs to the first floor where there are lots of tables. Ordered 1 soup, 2 sandwiches and 2 drinks £15. The sandwiches were okay, lots of salad garnish. The soup looked like it'd been poured out of a container, into my bowl then microwaved as it was a mound. Wasn't the best soup but was ok. Asked for brown bread and got white. Went years ago and it was great, may try again in a few years!

I visit maybe once every 3-4 months, usually with a friend from work for lunch.The menu is varied and they are willing to alter fillings in the toasted sandwiches and jacket potatoes. They have daily specials - the cheese and onion quiche was delicious. The food is always fresh and looks appetising.The staff are friendly and have the power of conversation, which sadly is a bit of a novelty nowadays! The staff are quick to clear tables and the cafe is always clean and tidy. The decor is perhaps a little dated, but I think this adds to the charm of this cafe. It's the ideal spot for a quiet lunch with friends and conversation rather than garish decor, music blaring and chairs scraping on laminate.A place to rest and be refreshed!

Great value full breakfast at £4.40 for all the trimmings! Lovely atmosphere, clean and lovely staff with a good service.

We come here as much as twice a week sometimes three times and love the breakfasts friendly staff great atmosphere and now they also offer free wifi which is an added bonus to me

I've visited this little cafe on the first floor of a department store many many times. I usually have the "Tea and toast". It's always hot and delicious. The breakfasts look amazing and it is always well used. Sandwiches look delicious too. Well worth a visit if your in WArrington. It's inside Hancock and Wood store.

Overall pretty average. The menu needs revamping. They use a lot of tinned vegetables. I hope they improve.

Had to call in town this morning and thought I would call in for breakfast. Ordered the full breakfast (£3.99) and was extremely disappointed. Most of the plate was occupied by cheap beans and tinned tomatoes and the quality of the sausage and bacon was well below par. Not many cafes left in Warrington these days and this is another no longer on my list.

Our family have been visiting this little cafe for a very long time as it is friendly, comfortable and there is a good choice of food all the time, everything is freshly done and home baked. There is always a choice of meals and sandwhiches and they will make a sandwhich to suit your taste if possible. There is a really nice atmosphere and I feel very relaxed when there, it wont suit free wifi users as there isn't any but to me that's a small price to pay for good service. The only negative point is anyone who cant manage stairs would not be able to visit as there isn't a lift or stairlift other than that then I would say its well worth a visit

Still searching for a writer-friendly café in Warrington. This isn't it. Very little elbow room among the crowded furniture; remove 3 or 4 tables and customers would have room to move. No Wi-Fi or available power points. Not very vegetarian friendly but carnivores well served. Overlooks historic Bridge Street but seats back onto the view! Service reasonable but not welcoming. Could be so much better with just a little effort.

Fantastic cafe with fresh quality food and a nice welcoming atmosphere. Great place to relax during a days shopping.

We had a really good meal here and everything was very well thought out. The decor is very welcoming, the staff were friendly and there is a good range of food available, all freshly made which is a welcome change from the normal microwaved stuff you get elsewhere. The coffee was excellent too and when the bill came we both felt it was most reasonable.Will certainly be back!

This cafe serves a really good selection of food, from proper home cooked meals to sandwiches, paninis etc and cakes. Good coffees. I had an amazing hot chocolate with curly wurlys, flakes, maltesers, marshmallows and cream - yum! Friendly staff and plenty of space.