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3.3

Based on 394 opinions finded in 3 websites

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Nº 413 in 472 in St Albans

Nº 76 of 83 British in St Albans

CUSTOMERS TALK ABOUT DISHES WITH..baconroundsteakscurrypayladychickenoldbeautifulsaladroastcookedfishmuststeakcoffeemeat

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Ordered the small breakfast & the ordinary breakfast both came out cold. Didn’t complain at the time but when the plates were collected we told the waitress who said “why didn’t you tell us”. If we’d have said something all they’d have done is probably microwave the plate spit on it and hand it back. Weatherspoons you need to up your game.

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Foodie . 2024-09-05

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Bland overcooked food, burgers were like shoe leather, surely these days with so many places serving burgers this should be the one thing that they should get right, a dry boring bland bun as well, cheap food should not be an excuse for bad food.

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Tony . 2024-08-11

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Have been here several times before but today was not great. Fir dome reason the chef seemed to gave forgotten how to cook bacon. It was both soggy, crispy, tasteless and burnt all at once

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Karen S . 2024-08-04

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Our favorite place Waterend Barn - JD Wetherspoon, a super cool atmosphere and prices for every budget.👍👍 A great place that we regularly come back for drinks and food.

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Ioana C. . 2024-06-05

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nice environment in a great location, really enjoyed the food and staff seemed friendly, toilets were clean, was able to relax for the afternoon whilst waiting for a friend

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Dawid J . 2024-02-12

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Awful. Absolutely disgusting. Food had hair in it. When we asked for a refund for the table as we were all put off our food the manager Ben gave us a horrible attitude.

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Amy D . 2024-01-19

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We had an evening meal there which was lovely in the morning. We went back there for breakfast and it was nice. We sat in front of the fireplace. It was nice to see the Tudor design of the wooden beams and the. and the Tudor windows, there was unusual situation where the guy went up the ladder to clean the lights

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ROBD367 . 2024-01-16

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Drinks came quickly however the cleanliness of the place was quite shocking. I am a frequent visitor of Wetherspoons in other locations and know what to expect at a spoons but I don’t think I’ve ever been somewhere that serves food/drink so disgusting. I expected the toilets to be a very long walk away from the bar, I wasn’t surprised by the many stairs however I was slightly confused that there was no door to the toilets and it is directly opposite a seating area upstairs, I was then shocked that the first THREE cubicles I went in were in flushed/blocked with faeces and toilet paper and the sight and stench was gag inducing. The fourth was thankfully useable however it was still unclean and the sinks were the same. I felt very dirty after using the toilets here and wish I hadn’t needed to go because otherwise the drinks were and service was good.

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jenniferfY8929GH . 2024-01-08

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Lots of character meal ok but no ales ! A pub with no ales can't believe it. This use to be a wonderful pub for all drinks. What a shame.

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MinsterSheppey . 2024-01-06

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Had a couple of visits here while seeing friends in St Albans, and we love the barn side of the pub, but wow was it hot in there, as is fairly usual now in pubs Mrs C gave the table a wipe and mmm when was the last time this had a good clean. As always beers were good and well priced and our food arrived quickly, one had bbq burger (ok), roasted veg pizza (ok) margarita pizza (ok) and 5 bean chilli (not so good), the chilli had a curious sweet taste to it and the rice clumpy and a bit overcooked. Also took ages to get served at the bar a couple of times, hey but at least the toilets are on the ground floor!!

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lincolnhatter . 2023-10-02

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Worst place ever. Ridiculously hot. Can’t get a drink within 30 minutes of waiting.never again.

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Adam P . 2023-09-08

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For the second time I was refused the breakfast because I arrived late! The first I was with my son and I accept their decision. Today (and I believe with the same young lady). I arrived at 11:58, nobody was receiving orders, so when the young lady arrived told me that they were not serving breakfast anymore! I showed the lady my phone to tell her thatbit was wxactly 12:00 and I informed her that I arrived earlier. She didn’t care! I asked for a supervisor and a young gentleman arrived, that sincerely was miles away of what I was presenting him. As soon as I turned my back I noticed that all were laughing. Because I didn’t believe I turned my back to be sure… and yes they were laughing. From this episode I must conclude they don’t care about customers and their customer joke is a joke! Saint Albans, Herts, July 30th, 12:00h

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Antonio C . 2023-07-30

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Parfait pour un English breakfast (ou bien American breakfast !) copieux à prix serré. Appartient à la chaine Whetherspoon, mais on n'est pas du tout dans un franchisé lambda, cette ancienne grange est classée monument historique.

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micheldM6643YP . 2023-07-26

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Breakfast looked like it had been dug up from 1997 and reheated. Toast was alright , as were the drinks , staff were pleasant enough and nice seating area outside.

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E1254ZAjons . 2023-06-05

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Very impressive building, but staff very dozy. Takes ages to get served even when pub half empty. Food ok, but not impressive

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Pioneer790440 . 2023-04-26

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My husband and myself popped into The Waterend barn today to celebrate Valentine’s Day before our meal out. I had a bag of salt and vinegar crisps too. I started to eat them and said to my husband these don’t taste right and have him one. He said they are stale they taste like the bag has been opened. I obviously then checked to find it had been nibbled at the bottom by I’m guessing a mouse. We took it to the barman who basically didn’t apologise just took them back not even offering a new bag, which I wouldn’t have wanted. We left our drinks and went to another pub. We will never ever walk through the door again. The place is disgusting. AVOID AVOID

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Coffee-crisps . 2023-02-14

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got called beautiful lady as an 18 year old felt creeped on 0/10 do not recommend for anyone under twenty seven

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Isla B . 2023-01-07

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Ordered food and drink together. Long wait for drinks. Waitied 50 mins for food before asking about our order as they are clearly understaffed. I was told the order had only entered the system 10 mins earlier and so wasn't being cooked. I spoke to a manager and showed my the time on my paypal receipt, she went to check again and then appeared with the 3 meals! Unfortunately 1 order was wrong and the meat on the mixed grill was cold and like rubber. We were so hungry at this point, we didn't say anything further. A real shame as have never had this here before but won't be returning again soon!

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julie s . 2022-12-29

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Hardly any bar staff and i waited for ages to be served at the bar every time. I decided i would use the wetherspoons app as it said 3 min average wait timr for a drink. I waited for 20 mins everytime i ordered and most of the time went to the bar to collect my drinks. Really bad

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shelby h . 2022-12-28

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Visiting this restaurant has always been a special part of our Christmas trip to London. Pre covid our memories were of a beautifully decorated setting, huge Christmas tree, roaring fire and one of the best mixed grills we've had anywhere. We were so looking forward to our first visit in 3 years and arrived on a bitterly cold night to no fire, token decorations, cremated food, missing onion rings and a plastic "frisbee" egg. We brought it to the attention of staff who had a couldn't care less attitude. So disappointed...won't be returning in a hurry.

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T9469LYkarens . 2022-12-16

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Great atmosphere! Faith is absolutely lovely very impressionable and hard working with a smile on her face x

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louj593 . 2022-12-08

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Visited early Friday evening, around five pm, bar was not too busy. We ordered a bottle of wine and some snacks from the sides menu. The food turned up 35 mins later stone cold. We had cheesy chips, scampi and halloumi bites which were burnt as well as cold. We were offered a refund but we just said don’t bother and left. We love Wetherspoons but this place was very poor.

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59madeleinew . 2022-11-05

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Don't bother, was told when ordering I could have plain pasta, when it arrived it had sauce on. Was told the girl on the till is new and doesn't know the correct menu Asked to change it for pizza. (Uneatable)No apology. My food was cold, the pizza arrived. What can I say the food was not good and the service was not good. I or my family will not be going again

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W4346MEcarolf . 2022-10-26

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What a farce, as a 67 year old man I was turned away for wearing “sports shorts” on a Friday evening. The bouncer was rude and threatening. To be fair I would probably have been wearing something else if I had time to change, but we were in a rush to eat. We ate somewhere much smarter in the end, sports shorts not an issue!

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AlanFCumbria . 2022-08-06

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What a beautiful pub inside.Was down over the weekend from Humberside so did,nt know the area.Popped in for a late night drink before going home in the morning.Well they should advertise Sunday as creche night,stroke youth club night.3 underage drinkers mmmmmm between 10 to 13...

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eastendjac . 2022-07-04

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Came here on a sunny Friday afternoon and couldn’t smoke in the garden and actually had to leave the premises, then at 5pm a doorman turned up who thought he was something special, ordering people to go outside, not letting people in if they weren’t...

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FloydOnForever . 2022-06-19

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This is a great example of the chain and somewhere I’d happily return to in the future for a drink. While in the centre of the town and having a great location it’s also rather hidden, being tucked down a small side street and away...

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stevebintley . 2022-06-18

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I’m utterly disappointed in the way my son got treated we went on a special occasion to have a couple of drinks and a meal and because my son had tracksuit trousers on the security guard had pointed to my son and said you need...

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628francescaw . 2022-05-20

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Wasturned away because my son was wearing trendy tracksuit bottoms so we haD to eat elswhere. That friday evenings yet most days they let in scruffy winos during the days. I explained we were going to s show at the Arena..but to no avail. The...

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Barry J C . 2022-05-06

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Great cheap ale and other drinks, food is good value as ever but can get busy especially if a show is on next door at the arena, staff work very hard

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martin m . 2022-05-03

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Door deze locatie werd ik verrast, van buiten ziet het er niet bijzonder uit s’avonds. Maar als je binnenkomt ziet...

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reneedlb . 2022-04-29

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I ordered 3 thirds of beer festival ales and a pizza only to be told they were out of pizzas so I ordered fish & chips and was then told that I couldn't have the beer with their meal deal. I left straight away.

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Z9675IYjohnc . 2022-04-07

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Absolute shame. I bought a few drinks and accidentally clicked the wrong drink for my boyfriend. I went to the bar to give it back and pay for a new one and before I could speak the staff grabbed me receipt and shoved it in...

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G4307CHeval . 2022-03-12

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Visited November, ordered and ate food, pizza and halliumi fries, not great but I suppose you get what you pay for. Bottomless coffee /tea hit the spot. However when I went to the toilet I saw several rat/poison traps situated around the place. Two on...

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167yvettep . 2022-01-15

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Venue historic, food atrocious. Supposedly cod, just a load of puffed up greasy batter and cold pe frozen chips. Give this place a miss, I wish I had. 👎👎👎👎👎

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rohuuA . 2022-01-14

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One of our first trips out post pandemic. You can’t fault the value. The food was delivered quickly to our table; a slight fault with the app, where it doubled our order, but the Manager, who was very nice, sorted it straight away. We ordered...

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TheBigCheese75 . 2021-11-21

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Had a couple of decent breakfasts here and the steak was decent. Beer was ok and staff were pleasant enough,

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MikeCornish . 2021-07-28

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This was our third visit, first post Covid. The instructions on the table said we had to order via the App. Downloaded said App. It took ages to order meals for six people. It wasn't particularly easy to use and when the steaks came they...

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Extraordinary779575 . 2021-07-24

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I ordered ribs but noone knew what a finger water bowl was as you get in better chain restaurants but was offered wipes which were impossible to use if youbonly have one hand

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wilhofSt_Al . 2021-06-02

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Visit on with on the 17th of May.Food was awful, The meat was burnt couldn't eat it.Stak &kidney was cold, peas were hard. Complained was offered a hot drink!! We have eaten in The Waterend Barn for years and never had a bad meal. How ever we are not be coming back.

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N6433QFlorrainew . 2021-05-18

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Waiting 30+ minutes for a drink after ordering on the weatherspoons, can see multiple staff standing around.

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callumatkins . 2020-10-26

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Came for dinner after work with a colleague. Ordered a round of drinks then ordered dinner and more drinks afterward, still sitting here now after 45 minutes waiting for our first round of drinks while the staff are standing at the bar having a laugh with each other not serving anyone everyone around us is getting up and leaving. Worst Wetherspoons I’ve been to and I work all over the country.

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I6606TAwilliamc . 2020-10-26

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Food Always cold have to send it back was in on Fri and have always been allowed to have no beans and extra mushroom or an item from breakfast on Fri did just that but Sunday not allowed too they don't change breakfast items anymore

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Lozza710 . 2020-10-18

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James, Tom, and Sophie B, have been absolutely wonderful and made my stop, and my friend's, a pleasure as always. Thank you very much

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jackhN6354FJ . 2020-10-15

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Visited here on our rounds of Wetherspoon pubs. Lovely pub with loads of character, really nice outside area and friendly staff - BUT remember there are Covid rules in place and the precautions allow these sorts of venues to stay open. Unfortunately a fair number of people were ignoring the wearing of masks (young and a few older). The staff were ignoring this, including the duty manager who elbow bumped one of the youths not wearing a mask at the time (not sat down). 4 men in a group in and out & back in no mask + bloke walking round no mask and a couple of girls no mask all unchallenged. This was approx 8.50pm on the 11/10/20. So this can be confirmed by camera footage if someone is actually bothered. We want the bars to remain open, we eat out regularly in spoons all over the country and stick rigidly to the rules. Unfortunately (staff) by not acting you are sealing your own fate but is us all that will be paying for your furlough pay and older people and the infirm that will unfortunately suffer as a result. A real shame as just reminding people of the rules at the door and making sure they actually have a mask is probably all that is needed. £200 fines for each person not following the rules, at least 7 within the short period we was there. We left early as we didnt feel safe even though there were few in the pub. This is a serious virus that has killed well over 43,000 people in just a few months and it needs to be taken seriously.

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mphome . 2020-10-12

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I thought this was one of the nicer looking Wetherspoon bars. Most are stinking and in old bank buildings but this one was in a nicer settingThey seem to be rule compliant at the moment with scan and trace on entry plus ordering through the app saves time and hassle.The food i had was hot and the beer tasted just as fineI do wish they wiped down tables more often and quicker but that’s my only fault on this visit

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popstar1701 . 2020-09-02

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After working for Wetherspoons for over 5 years, this was one of the most recent visits as a pure customer. Admittedly they were busy, but the bouncers and staff treated customers with utter contempt, continually speaking to us sarcastically and rudely. When briefly having to step out of the pub for personal reasons, upon re-entry i was greeted with rude and jokey bouncers who were insulting to our group, and also used derogatory phrases to members of my group.

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R1969DKanthonyw . 2020-08-30

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Me and my friend came for a few drinks but it ended up with us being harassed but the staff looked after us really well after that would love to come again because the drinks were amazing it’s a shame we just got harassed

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927saskiaa . 2020-08-09

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This Wetherspoons is located in a fabulous Grade 2 listed building. My fiance and I go frequently (guilty) and have never been disappointed. The service is always friendly even when they're busy. They're happy to accommodate reasonable changes to menu items. It is especially busy on a Friday but generally we can get a seated table or at least a standing table. With an amazing atmosphere even standing is enjoyable. The smell of the fireplaces is especially enticing during the cooler months. We look forward to them reopening soon!

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Finglesauce . 2020-04-03

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Standard Wetherspoons pub slightly below average food great historical building though the old Waterend Barn. The food is varied but not a lot of taste but it’s cooked and usually arrives quickly as with most of these pubs you get sticky menus and grubby tables but it’s fine

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sweetlaney . 2020-03-12

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I went for lunch with my Daughter and my 9 month old Grand daughter. It was quite busy but we found a table. Food was lovely. The strong smell of the burning fire was overwhelming. We often go there for breakfast on a sunday but l have recently had to stop going because of the smell of smoke. It puts me off eating. The food is so nice that its a shame.

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tantosik67 . 2020-03-08

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Actually a horrendous customer experience as ever. I stupidly thought I would give them another chance yet the customer service is as rubbish as ever. Ordered a pizza and chips and over an hour later no sign of food and no interest from staff - venue is good for a drink but please please please don't make the mistake of ordering food or bothering staff about where your food is as they don't care!

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Alex B . 2020-02-22

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Cold food for 4th visit in a row. Manager unhelpful and in denial. Says I like my food hotter than normal. So ridiculous. I have no choice but to go above him. FSA will be getting a report too. A mistake is a mistake but this place keeps repeating the same mistake.

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J9802OCkarimm . 2020-02-18

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Been a few times,,BUT this was a real BAD experience,,food cold,,tried in vain to eat some,but was terrible,,made a complaint to the manager((if it was him)) as the horrible attitude towards not just me but other customers as well,,that were complaining,, made you think if it was the manager,,,Told me we can reheat it,,remake it,,or do you want HALF A REFUND as you have eaten some????,please beware when getting food,,and COMPLAIN if not up to satisfaction,,they might listen and make improvements,,,

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TRUCKER-00 . 2020-02-10

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Saturday evening so absolutely heaving. Unfortunately all the managers specials had gone (and this was early evening) so had to settle for something else.I appreciate that the food is probably all reheated and not made on the premises but it was expensive for what it was.It is perhaps unfortunate that I can remember when it used to be a proper restaurant

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NannoMN . 2020-02-09

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Well trained staff and a great pint superb breakfast this is how a place should be run and great prices to match

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232carterw . 2020-01-26

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This is a pub that I visit on a regular basis. Always has a decent selection of real ales and the food is good. The building itself is an old tithe barn and has lots of history. The staff are always very helpful and friendly.

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639oliverc . 2020-01-21

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It looked tiny on the outside, but when you walk in, its hugeee! Has a warm comfy traditional pub feel. Food is nice, could do with being slightly hotter but other than that its a nice place to go. Staff were polite enough, the tall dark-haired manager is gorgeous ;) and they all looked like they work hard. Positive atmosphere.Hope to visit again in the future.

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niccsychelsea . 2019-12-23

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Called in here for breakfast on a Saturday - market day.

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AlecB2011 . 2019-12-18

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While Spoons is known for its low prices that shouldn't directly mean low standards. Everything I've eaten here has been substandard. Today the potatoes were under cooked half of the order was wrong, HOWEVER, Ian fixed it immediately and without question. Great customer service and came back to check everything was ok afterwards. Massive shout out to Ian for rectifying the situation!

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JBrownings . 2019-12-12

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This centrally placed restaurant in St. Albans offers really excellently priced meals. We thought the value for money was really good. There are many areas of seating so you are sure to get a place on arrival. They serve meals from breakfast through to evening. We enjoyed the fact that included in your meal price was a hot or cold drink including beer or wine. If you order coffee you can replenish the cup as you wish. Our steak meal was perfectly cooked and plenty of it. Easily reached by bus or car (paying car parking very close). Recommend.

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Barry S . 2019-12-10

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This Wetherspoons was not here whenever I frequented the beautiful city of St Albans in the early 2000s.

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shanes236 . 2019-12-08

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Went to order meals and alot of the items were unavailable. Also when meals came they were lukewarm.couldn't be bothered to complain but dont think we will be visiting again for a meal which is a shame as used to be lovely

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rosemaryb551 . 2019-12-03

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Standard Wetherspoon menu so wide choice of good value food and beers. Waterend is formed of big inter-connecting barns, so plenty of tables. Used the Wetherspoons app for the first time which was easy and with prompt service to the table. Very handily located for the St Albans Arena.

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horacel170 . 2019-12-01

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Went with friends for lunch. Very crowded but managed to get table. Bought some coffees while we checked the menu - they’d run out of cups so we had to have paper cups and the coffee was insipid at best. Tables were dirty and not being cleared and cleaned as people left.

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Head_H0nch0 . 2019-11-30

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Ben here before and again happy at the good service with bottomless coffee brought to my table plus a portion of vegetables which I had forgotten to order as well as the kitchen cutting my food May God bless this restaurant

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Willem H . 2019-11-20

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We always come here for breakfast on the second Sunday of the month after shopping at the farmers market, this mornings offering was horrible. Cold beans, rubbery over cooked eggs, pail soft toast, thin tough bacon and a very small mushroom. The only decent thing was the sausage. New chef? Had to leave most of it and had a sandwich at home instead. Yes it’s cheap but also nasty. I will have to find somewhere else next month.. shame.

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FloydOnForever . 2019-10-13

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Went this pub yesterday the food was disgusting chips were warm the meat was half cooked the tables were dirty hadn’t been wiped over for new customers this pub used to be lovely but gone downhill fast

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sonnygeorge2018 . 2019-09-09

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I came here with my fella who had been at a wedding locally. We had the vegetarian breakfast. We've had Wetherspoons breakfasts a few times, so knew what to expect. It arrived quite fast, but was cold and so were some other people's around us. That was such a shame because cost wise Wetherspoons can't be beaten.

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emmacJ6282WU . 2019-08-17

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Perhaps we have been lucky but we usually find Spoons give good service and the food is very good value for money. Our table was clean, tidy and not sticky. The fare was delivered in good time. We had chicken breasts with salad and they were well cooked but not dry. They were part of a deal for two with endless coffee.

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Paul R . 2019-08-11

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We visited the Waterend Barn on Saturday afternoon 27/7/19 for the first and last time. The place was busy but no staff were clearing or wiping down vacant tables, which was off putting. We should have turned around and left then, however we thought that we would give it a go. The bar tender was inpatient and really hurried us and was very unfriendly. The drinks however were fine and well priced. Now the food!! I ordered the chilli and my husband ordered the scampi. My chilli and rice was clearly cooked from frozen in the microwave. It was congealed, dry and overdone. The rice was a strange colour of brown was in clumps. It was all thrown together and I mean thrown together in dishes on a plate with sour cream and broken nachos. Master chef for taste and presentation it was not. My husbands scampi was ok but the chips were cold and the peas were like bullets. The waiter did not offer him any condiments or sauces nor waited to be asked for any. I know Weatherspoons serve basic pub grub but this was inedible. Never again yuk!

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KARENP105 . 2019-07-27

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This is my third visit as I had excelent service on my 2nd visit but was soon disapointed when placing my order the person at the counter did not know the table numbers and when I pointed to my mobilty scooter she expected me to walk back to my table not thinking that I was on a mobility scooter so obvoisly find walking challening then when asking to speak to a manager was passed onto a eam leader who also did not take time to listen ti her customer nor comprhend his predicament and in spite of my request did not sugar my coffee After this the service was excelent and the food good pasta alfredo with roasted veg. I can overlook their errors as I have come so far in my recovery I no longer look disabled

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Willem H . 2019-07-16

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Classico servizio wetherspoon. Il posto è carino e con arredamento quasi medievale. Molto fake ma carino

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claudiod478 . 2019-07-16

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We visited here twice for supper and once for breakfast during our stay near family in St Albans. On one of the occasions there was 15 of us. Food was quick, staff were friendly and attentive. Food was as you expect from a wetherspoon pub but non of us had any complaints. More than happy to leave a positive review.

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Suzanne1308 . 2019-07-13

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Es un típico pub muy céntrico e ideal para tomar el típico desayuno ingles o una pinta de cerveza a un precio razonable.

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carrasc0juli0 . 2019-07-05

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After leaving a poor review in April due to the food and service received, the manager invited us back for a meal and drinks to compensate. Yesterday we visited and the barman who served us was very professional and polite, the service and food this time was very good. Thank you very much for putting things right, it is much appreciated.

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Carol j . 2019-07-02

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Late lunch on a Saturday afternoon, took ages to get served, just got to the bar and young lady suddenly went off and started serving in another bit of the bar, two ladies by my side had been ignored for ages and when I said to another bar lady that these two ladies were next, she snapped at me "I"m serving someone" and then proceeded to serve a group of old people who had just arrived at the bar.

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lincolnhatter . 2019-06-14

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What a stunning building. I've got to hand it to wetherspoons they do an amazing job rescuing old properties. This one is a splendid medieval barn replete with exposed beams and quirky angles. We had the famed breakfast, bargain at £3.75 and enjoyed every mouthful. We popped in again on the evening to try the great selection of beers and ales. My only complaint was the local chavs congregating outside and frequently coming into the pub to cause mayhem.

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Steve J . 2019-06-02

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I took my sister Celia here for a late breakfast on a shopping trip to St Albans. She had the small veggie breakfast and I had the Miners Benedict (photograph). We both thoroughly enjoyed our meals, plus, a rarity in the UK, free refills of coffee/ latte!

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DrBobC . 2019-05-31

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Had a family breakfast here (despite visiting St Albans many times we never knew this fantastic building was here). There are lots of tables to choose from and the rooms are beautiful and full of history. We ordered using the app for the first time and there were no problems (phew!). The drinks were delivered to our table quickly and the food also arrived in good time. We enjoyed the food, which for the price paid, was super value. Staff were friendly and overall we enjoyed our visit and look forward to going back.

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MagpieNo1 . 2019-05-27

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Popped in here for a lunchtime drink. After a while another customer closed the Fire Exit Only Doors, I imagine, because of the draught.

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Steve C . 2019-05-26

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only stopped for a refreshments stop but found the pub fairly busy and cheerful , service was very good . lovely building

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GlyndwrL1 . 2019-05-18

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First the positive - stunning building inside. However, the food was truly revolting. Had to send back once as arrived stone cold. The pizza was foul. The service was terrible too - rude staff, ignore you & miserable. Would never go back there. You get what you pay for I guess.

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CeeJaay . 2019-05-06

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Visited bank holiday mon. Ordered via app, table I was at was not on the app. Asked a member of staff (who was great btw) what table I should put it to. He says 320, I say fine. App says error - you wont be charged. My bank pops up saying I got charged. I talk to Mr Manager who refuses to give me the food I paid for, and says I have to wait 4 days for a refund. I'm getting mad. 4 daya later said manager emails me asking me to full out a form to get a refund for a meal I never saw. This place used to be good, bit of a shame really.

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daveats2019 . 2019-04-28

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I can only give this pub 1 point and that was for warmth more than anything. hubby and I popped in for a quick lunch whilst shopping, I'm a really small eater so often order a children's meal so he had a breakfast type meal and I ordered sausage and mash from the children's section. I asked the bar tender if I could pay for gravy as he said it didn't come with the children's meal. Once the meal arrived there was no gravy, I mentioned this and was told I wasn't charged for it so I would have to go pay to raise a ticket for the kitchen to know, so off I went.... I thought I would start eating, only to find my meal was actually cold so I marched it round to the kitchen and asked a chatting pair of manager type staff if it could at least be warmed up and still, the kitchen knew nothing about the gravy! by the time my meal came back, my husband has all but finished his so he said to the manger guy " this is a bit rubbish as we ideally wanted to eat together" to which he shrugged his shoulders and said "nothing I can do about that"... bloody shocking considering the spoons in Hatfield near Aldi have amazing food and service! know where we are eating from no on....

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sharonpatriciamajor . 2019-04-27

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This is another great place in the centre of St Albans. It is very close to St Peters Street and ticks all the boxes for car parking. The food is average but service has always been excellent. It gets very busy as it’s very close to the Arena.You can sit outside during summer too.

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Amam2019 . 2019-04-11

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Three of us visited Water End Barn at quiet time on a Tuesday afternoon. One of our party ordered Sirloin steak which was tough and inedible. A staff member asked if eveything was OK with our meals to which we said the steak was tough, he said he would tell the kitchen. When we saw him later he said he had told the kitchen, they agreed we had a bad cut of meat and that was it! I approached another staff member who said he just worked behind the bar so Stuart the Team Leader came along. I explained we had an inedible meal which the kitchen also agreed to which he thanked us for our feedback and that was it, no mention of a refund or any goodwill gesture. No one cared at all. Awful customer service

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. 2019-04-09

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Having moved on now to new pastures, I am no longer able to visit what has become my favourite destination in St Albans. As you can see from my previous reviews I pretty much lived at the Waterend Barn for two months. In that time I worked my way through most of the varied menu, and rate the food highly. It is simply good value for money. The staff were always friendly and professional. They have a team of very hard working, polite and outgoing staff. I miss the place a lot now I have moved. I cannot think of a better place to just have a coffee with free refills and a menu that really does offer something for everyones taste. Added to this there is a group of friendly and welcoming "regulars" who I got to know over time.

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. 2019-03-29

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This is my favourite spoons and I have been to plenty. In central St Albans next to the arena/ theatre so ideal if you have tickets for a show.

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. 2019-03-26

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We come here regularly to relax, enjoy a well-crafted beer and catch-up. The staff are knowledgeable, unobtrusive and quick to respond. Tonight we're enjoying a Deli Deal from the ample menu. Honestly, for what it is I can't recommend it too highly.

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. 2019-03-18

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This used to be great pub; that’s before JD Wetherspoon bought it.

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. 2019-03-15

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Great atmosphere and food. We always visit before attending events at the arena. Ladies toilets on this occasion a huge let down. They were filthy! really need improvement here. We came back in after the concert and the place was heaving but we managed to grab a table in the dining area. I used my app to order drinks so we didn’t lose the table and the barman practically threw the drinks on the table and ran off. Very poor service. I’d recommend this venue for atmosphere, food and surroundings but the areas I mentioned need to be improved

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. 2019-03-10

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Why Thee stars only. Well, I came back to Waterend Barn after few years, and ask for red wine. They told me it was a Shiraz grape wine and drank . I have worked in Wine industry for several years and I;m certain that the wine served was a cheap table wine probably Merlot. On the positive side, Service is quick and reliable. I asked for Veggie burger as It was a little bit dry so I suspect dishes are pre cook and microwave warn.. Staff are very friendly

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. 2019-03-05

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The 2 of us were working on a show at the Alban Arena, and had an hour to get fed between shows. As the venue is right next door, it seemed the obvious choice. Judging from the number of other people working on the show who made the same call, we thought we should be OK. And we were. Prompt service at the bar, and in less than 10 minutes our burgers were delivered to our table. As burgers go, I've had one or two better, but many, many more worse; the burger itself wasn't cremated, the bun was fresh, and there was the right amount of relish in it to be tasty without dripping everywhere. And it came with chips and onion rings. Total cost? a fraction under £8, including the pint! Two very happy customers, who had a tasty meal without having to look at the clock to see if we'd have to rush it. Will definitely be back for more. Oh, and the atmosphere was great too; a hubbub of people having a good night out, without having to compete with over-loud piped music.

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. 2019-02-16

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It is a poo quality pub food and not even that cheap. My chicken was dry and saying it was 'fresh from the grill' is a crime and a huge lie. The field of peas in my plate was more like a cemetery of dead peas overcooked and tasteless. I got my dish 5min from ordering at the bar. 10 minutes apart from my friends at the same table. The curry dish ON THE CURRY NIGHT was served with still frozen samosa. Bleh.

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. 2019-02-15

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As a regular here you tend to forget just what a beautiful building this is, both inside and out. It is a Wetherspoons, so it is usually busy and the service at the bar can be haphazard to say the least, depending on who is working and how experienced they are. However, last night, being Valentine's night we decided to try the Valentine's menu. Two mains, two desserts and two drinks all for £20.

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. 2019-02-15

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I have been coming to the Waterend Barn almost daily over the last two months. They have a good team of staff who work hard at getting things right. It seems that many customers do not take the time to really look at the building itself and see the beauty of what was, just a barn! There are information plaques giving you an insight into the local history. Coffee for £1.25 with free refills. Good quality beef burgers with plenty of variations. My favourite is the 'Buttermilk Chicken burger'. From £5.20/£6.20 to £6.85 /£7.85 you get a soft/alcoholic drink to go with the burger. The menu has a wide choice of meals and special menus are available for vegans, and gluten free variations of the menu. They have a special deal each day, for example Tuesday is 'Steak Club' where you get an 8oz Sirloin with sides for £8.35 or for £10.35 a 14oz Angus rump steak. This also includes a drink. When you compare these prices and the variety of choice on the regular menu, the Waterend Barn must be one of the best value for money pubs in St Albans. The price of a pint here I am told, is also much cheaper than pubs in the surrounding area. Open from 8am, 7 days a week, you can enjoy a quiet coffee or a very ample large breakfast for £4.99. The Waterend Barn does get busy, very busy sometimes. I use the 'Table service app' to order my meal when it is really busy. The app works well too and is of course free to download/use. I have tried most of the menu since my first review, and have been pleased with all the meals. Its a great place for a 'family get together' or if you are on your own, there is always somebody about if you fancy a general chit chat. My review covers the day time at the Waterend Barn but perhaps one of you will do a write up on how it is in the evenings. The atmosphere is warm and welcoming. Best seat in the house has to be the table in front of the log fire.

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. 2019-02-10

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A very busy bar, but good staff made sure we were served promptly.

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. 2019-02-01

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I went for a meal on the evening of Wednesday 23rd January prior to seeing a show at the Alban Arena opposite. The dining area was pretty dark. I ordered meals for myself and my family via the Wetherspoons app. There was a lady on a table opposite who was awfully loud, and she felt it necessary to broadcast to half of the pub that she needed to use the toilet, and then called over to me and my family to watch her drink so that she could go out for a smoke, which I thought was pretty rude. I noticed the waiting staff taking meals around to several tables before finally coming over to our table. What if the people over at those tables laid claim to them? I noticed that my order of onion rings had not arrived yet I couldn't find anybody to ask, and with only a small amount of time until the show was due to start, I didn't have the time to get this issue dealt with. So I got in touch with Wetherspoons via their website, providing all the receipt details but typically they haven't responded. I know it's only £2, but it's the principle of the matter. What's to say that this sort of thing won't happen again?

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. 2019-01-30

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Meravigliosa ed ampia stalla adibita a ristornate e birreria. Ambiente confortevole, caldo ed accogliente. Ideale per bere buonissime birre, la scelta è molto ampia!! Cibo da pub ma di ottima qualità soprattutto le bistecche. Prezzi bassi rispetto alla media, rapporto qualità-prezzo super!! Servizio rapido

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. 2019-01-29

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