Based on 586 opinions finded in 2 websites
Based on 586 opinions finded in 2 websites
Nº 141 in 238 in Spelthorne
Nº 15 of 29 British in Spelthorne
Opinions
Very comfortable bed and helpful and pleasant staff. Thank you.
Sujita Purushothaman . 2024-09-15
MORE AT Google
Arrived, swift hassle free check-in. We were guven a room in the annexe. Despite being a sunny day, the room was dark and cold. Large room recently painted . The old furniture was configured, so it was all in the same area, so it made the room cramped. Bed was comfy. It's I a tranquil location next to a public launch. However, it's under a flight path, so took a while to get to sleep. Bathroom needs a revamp and a shower screen as a draft blows the curtain and let's the water escape. Mould on the ceiling The breakfast room was very dated, and breakfast was not the best qualify ingredients. Sliced bread for me is a complete no-no with traditional English! Afternoon staff were not that knowledgeable about the surroundings area. Great location for a mooch along the Thames. The picturesque Shepperton lock t a 15 minute walk. We will be in the area again, but even though it was great value, and we like to support independent budiness we wouldn't return., the rooms in the main hotel however maybe much better than the annexe.
linniejb . 2024-09-15
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Wish I had read previous reviews as many of them also describe the same issues with this hotel that they clearly don't want to address but take people's money, knowing the poor quality and standard of the place Stayed 13th August for 1 night. If i had to stay longer I woukd have checked out. Grubby, tired, dirty. Noisy. Out of date food for breakfast 1st room allocated, there was a leak in ceiling through spotlight, so had to move. 2nd room they moved us too , had no hot water, faulty flush, spider in shower. Grubby grouting, dirty windows , blinds broken. Shower curtain mouldy. Not sure when they cleaned that last. Paper thin walls, could everything the drunk neighbours were getting up too. Terrible nights sleep. Door rattled loudly everytime other guests closed doors. Complained in the morning. Cleaning supervisor attended the room and seemed shocked at what we showed him, although judging from previous reviews, he hasn't done much supervising of the cleaning!! Provided email for manager to request refund due to multitide of issues. Sarah artmeis of Desboroughhotels has not replied to my complaint. Do not stay here. 3 star????how an earth?? I'll be contacting the relevant body about this rating and to about a refund
Bethan Jones . 2024-08-26
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The Warren Hotel is in a stunning setting and was perfect location wise for our 2 night stay. The staff were fantastic, nothing was too much trouble and the service at breakfast (despite it being very busy due to lots of guests arriving at the same time because of a 7.30 am fire alarm), was fast and friendly. We paid for the cooked breakfast on both mornings and despite other reviews I read, thought it was delicious and reasonably sized portions. The garden view from our room was also beautiful and the bed really comfortable. Unfortunately on the first night we stayed, the fire alarm went off several times at 4 am and again twice around 7.30 am, which did not help for a good night's sleep. The hotel is old and does need some freshening up throughout, however the price is reasonable and that wasn't an issue for us. Where the hotel is completely let down is by the work of the cleaning team. Carpets were unhoovered, breakfast tables were sticky and needed wiping down and for us our room had a stained duvet cover and poor cleaning throughout, although apparently was cleaner than other rooms in our party. It would not be a big job for the cleaning team to completely overhaul the room, pay a lot more attention to detail and give guests a much better experience. Someone at management level needs to inspect the rooms and check the standard of cleaning which can't currently be being done. Paintwork and light switches were dirty in our room. Chrome had not been polished, the toilet holder moved and was not fixed properly and the shower had hairs in it etc, etc. Relatives in the room oppposite had to use the iron in our room as theirs was broken. These should be checked and replaced as necessary. There was also a lot of dusty corners which were obvious to see. We would definitely stay again if the cleaning was improved, otherwise probably not, as who wants to shower with someone else's hair etc :(
Linda H . 2024-07-08
MORE AT Google
Had an afternoon tea here for a baby shower. Very disappointing. The food was good quality but on a table of 10 people we had two sandwiches per person. One sandwich was a quarter of a regular size sandwich, ( finger sandwich .) The cream for the scones was not clotted cream. Not value for money. I would at least expect a whole sandwich per person. 4 finger sandwiches each. The staff were very attentive and good.
Sonia Berry . 2024-07-01
MORE AT Google
Fantastic location friendly staff. Be careful with the noise as I’ve not and a good nights sleep once this week stopped for nights and every night there’s been something. I may of just picked a bad week as others say it’s quiet, this definitely hasn’t been the case for me. Monday into Tuesday woken up at 4:30am by either next door or room above who had got up for work which is fair enough, but this shouldn’t wake me up. The reason it did however is the floors are so worn out the creaks from them are ridiculous and the doors are stupid loud when opened as they slam shut. Tuesday into Wednesday woken up at 4am as the fire alarm went off and we had to be evacuated not the hotels fault and they handled this well. Wednesday into Thursday woken up at midnight by three drunk workers who where stopping hear laughing very loud out in the court yard not sure why this was allowed by the hotel or bar staff at that time of night. Thursday into Friday woken up at 5:45 in the grant scheme of things this isn’t too bad but after the rest of the week just becomes a joke. Woken up by the hotels bear delivery with kegs being rolled across the ground and banged off the floor. Safe to say I’ve left extremely exhausted and frustrated that I’ve paid granted for a basic room but the fundamental thing expected from a hotel is the ability to actually sleep until your desired time. I have a 10 hour day today and then a 3 hour drive home so getting a good rest was really important could have let one day off but the hope week is just out of order. Wasn’t all bad however the room was cleaned daily fresh biscuits each day but sadly this doesn’t make up for not being able to sleep.
Simon Watts . 2024-06-28
MORE AT Google
Quiet and comfortable stay. Beautiful location!
Alan Wyn . 2024-06-20
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Stayed at your hotel on the 10th and 11th May l phoned the manager to complain Sarah Artis as l was Expecting Did not get back to me everything l was discussed of the service l received the food and coffee at breakfast was cold and the staff were very PatronisingAnd got very defensive when we complained the women who served us was called Saskia who had a Attitude problemAs she gave the wrong name when I asked her the manager would not Listen to my complaint and took the side of her Appalling member of staff please please don't go to this disgusting place unless you want a dirty room cold horrible food and extremely rude staff l forgot to mention about this place being child friendly when we eventually got the cot it was very very dirty l would not have put a dog in the cot and as the high chair it was a very old one wooden one with no tray on and felt sticky absolutely horrendous please don't goI noticed that when you give a Bad review the manager does not get back in touch typical of extremely bad behaviour and service for all such manager and staff at this Appalling place l can not call it a hotel it was a den of Iniquity
Margaret Giles . 2024-05-17
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Nice BnB set in a nice area. Food was nice staff was nice. 2 down sides it was a little warm for me and there was some dust on the back of the bed. But the price and location to thorpe park and chessington was great
DB Gaming . 2024-05-16
MORE AT Google
We visited here for a birthday party at the local cricket club. The staff we encountered were very friendly and polite Kane was really good a credit to this establishment also Peter was very friendly. The only thing that was not up to scratch was the bar run out of some drinks but not the end of the world. Rooms are old fashioned but very clean for what you pay. All told a good experience.
Jason Peterson . 2024-05-12
MORE AT Google
Very pleasantly located in church square in the church and by the river. Not far from Shepperton shops.
Mark Bunnell . 2024-04-14
MORE AT Google
Tired rooms but suitable for a work stay
david walton . 2024-04-04
MORE AT Google
I went into the Warren Lodge Hotel for a lovely afternoon tipple and I must say I was not disappointed!! I was served by a lovely gentleman called James whom is an absolute gem and a credit to the Warren Lodge team! He was very polite and catered to my every need! He even suggested I take in the views from the patio which were breathtaking!!! 10/10 would visit again!!!
Hannah Shaw . 2024-03-31
MORE AT Google
I didn't stay in the hotel but we just nipped in for a drink during the day. It was totally empty and the receptionist came to the bar to serve drinks. Shame Church Square has been bought out. Warren Lodge looks very tired and dated, not been refurbished for years. Perhaps the owners are holding out for a better offer from the developers that have bought the rest of the square 🤷♀️
karen middleton . 2024-03-10
MORE AT Google
On the River, but restricted views. Courtyard which if the sun is on it would be lovely. We were part of a large group on St David's day having a pre organised lunch menu. There was another booking on in the front rooms, we were at the back. Only 3 staff looking after the 2 large parties so service was slow. Food was OK, but some people's was overcooked.
Heidi Cowen . 2024-03-10
MORE AT Google
Just had a lovely Sunday lunch with all the family in the coach room. Absolutely perfect for us all to get together and relax in our own dining room! Alison has been so helpful throughout regarding the booking and organising the table and even place names with our menu choice as a reminder! The waiting staff were so efficient and helpful too, thank you so much to all involved in making our family reunion so special. We will be back!
Marie J . 2023-02-12
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I stayed in the Warren lodge for 3 nights and can safely say it’s the worst experience in a hotel I have ever had,in the first morning I was awoken at 630 due to a beer delivery,when I tried to take a shower I discovered the shower tray overflowed due to the plug being blocked with hair,I reported this to the manager Ryan and his response was it happens !!!!!!!!!!!! On my return from a day out on day 2 I found the room hadn’t been cleaned and the bed was still unmade,Ryan the managers response was again IT HAPPENS !!!!!!!!!!!!!!!!!!!
larryhoward . 2022-11-27
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Warren lodge has a lovely reception lady by the name of Louise who goes the extra mile for her guests. This is my second stay and I will be back again. The cleaning staff are also exceptional. I was given one of their best rooms.
Jo . 2022-11-21
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Well below par. That said the staff although short on numbers are great, extremely helpful and try their best to please. We'll done to Daniel, Fation and Alison above and beyond despite adversety. However, the room was not upto decent standards of cleanliness as you will see in the photos or equipped as advertised . We had the club room. Positives, excellent river aspect, large, bright and spacious. Negatives, no fruit basket or robes as advertised. Wardrobes without door handles or hanging rails. Third bed broken and threadbare. Bathroom in need of a thorough deep clean and upgrade. The shower has no power, I can cry with more force. The head looks like a smoker's teeth. The shower curtain is at best disgusting. The sink has had a large and poor repair. To the owners, you will be lucky to maintain your 3 star grading without investing in your property. Don't say that it's due to Covid, that boat sailed down the Thames long ago. The same with Brexit should you be remoaners, we're out, deal with it. You have the potential to revive this hotel to its former glory. Take this as constructive criticism to act upon. We hope to see great improvements on our next visit.
John G . 2022-07-11
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Warren Lodge is in need of a complete renovation as it's run down and tired. The breakfast was poor and congealed and arrived 45 minutes after being ordered. The lavatory in my room needed bleaching and the water struggled to climb up to the shower head. Which is a real shame because the location is excellent. I believe the hotel has a link to Horatio Nelson but this isn't celebrate, which is weird.
David L . 2022-05-01
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My meal was supposed to come with sweet potato wedges. What I got was burnt sweet potato fries which I sent back. The next lot were undercooked, no crispness at all, so I left most of them. The waitress never came back to ask how things were and didn't comment on the fact I'd left most of them, so a very disappointing experience for my first time of eating there. My friend said her steak was good though.
htlind . 2022-04-21
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I was surprised at the emptiness (though it was during covid). The food was great and the portions (especially the halloumi fries) were exceptional. Very friendly and attentive staff. good show.
nton101 . 2021-06-22
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Nice range of drinks and friendly service. Was welcomed in and enjoyed a peaceful drink after a long day
Adventure674484 . 2020-02-22
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Visited here for an evening meal one night whilst staying across the square in the Anchor hotel, this would be a better choice than that by the way if wanting an hotel. On entry the reception and bar area have quite dated decor and not much in the way of atmosphere, order food at the bar then wait quite a while for food to arrive. Had sausage and mash which was ok, mid priced and did for evening meal but nothing to write home about. Thai food at Kings head is much better if that’s your thing.
KazSteve . 2020-01-18
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We stayed at this hotel for 2 nights the hotel was ok in a nice location but they advertise free parking but they do not have parking it's just a free for all on parking. We could not park at the hotel on either of our nights stay. The hotel needs updating and a good clean. Very miserable receptionist. Nicely cooked breakfast.
MinneyM2018 . 2019-09-07
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Lovely old fashioned hotel/pub/restaurant. Have only had the roast dinner and drinks here before but was so delicious and has a really charming atmosphere. If you can go outside onto the decking overlooking the river for your meal as it’s a lovely spot!
mrandmrsNsadventures . 2019-08-11
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Chose this hotel to stay as we were having a couple of days in Thorpe Park with family. The hotel staff were really friendly and the actual hotel was in a good location with only a ten minute walk into the town. The main reception and restaurant was clean and the breakfast decent. However the rooms were filthy! There was something that looked like tea spilt all over the skirting board, and lots of dead flies all over the bathroom windowsill. Also, oh my goodness DO NOT stay in this hotel if you have arachnaphobia like myself! It was my worst nightmare come true. Hundreds of spider webs and huge spiders outside our hotel room door and above us. I have never been more scared in my life. My partner got rid of as many as he could but there were just too many. I screamed my way into the room only to find a huge spider on a web above the toilet, one in the corner above the door and another one on the blind. I went to bed with the light on and hardly slept a wink all night. I appreciate the hotel is next to a river but the cleaner(s) are obviously not doing their job properly. The two photos I've uploaded are just the tip of the iceberg to how many there were. Never ever will I stay here again!
SarahMandJohnP . 2019-08-11
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This place could with the correct investment be one of the most stunning places, let’s start with the place, it’s quirky dated and a fantastic building/area, the prices are quite high for the quality it provides, as with many other reviews the complaints of the shower water pressure etc. I have to agree 100% with this and find it very annoying in the modern day hotels can’t get this right, the decor of the place is desperate to be upgraded “threadbare” carpets is not a good advertisement, the staff are wonderful and deserve better, the food is class and very plentiful, good luck in the future because of the price/deco/showers I won’t return, if it was to correct decor and showers and generally upgrade I rush back
travel4love88 . 2019-03-13
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I grew up in Shepperton and try and pop back a couple of times of year to visit home, as I moved away over 20 years ago now. Every time I visit I always book The Warren Lodge. The hotel is really unique and antiquated but is full of history and character. If you’re looking for somewhere with a modern feel this probably isn’t the place for you, however if you’re looking for comfort, charm and character then definitely this is the place. I have always found the staff really nice and helpful and nothing is too much trouble. A special mention about Robert who just went above and beyond all the time, not just for us but for everyone I witnessed him engaging with, and he makes a perfect latte! We didn’t eat here on this occasion as we were already going elsewhere with friends but food has always been delicious on previous occasions. The hotel is fantastically situated to visit attractions and various places in and around London. Considering all of the above the prices are extremely reasonable too including rooms, drinks and food. I would highly recommend and will definitely be back, probably in the summer so that I can enjoy beauty of being by the river more.
samcT8068HA . 2019-03-03
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Excellent quality and standard. Good choice and standard of food. Service was very good and waiting times were accepable
SRoberts . 2018-12-11
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A great little find! Reasonably Priced with old school service. Would highly recommend. Sandwiches were really good and Sunday Lunch superb. Rooms quite large
Peter H . 2018-11-11
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Excellent breakfast, tasty lunch, nice dinner except the Wasabi overwhelming on the salmon. Otherwise great. Ice cream too yummy
ShazahOR . 2018-08-02
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I spent 2 lovely nights at Warren Lodge whilst working in Surrey. We were blessed with lovely weather and enjoyed drinks and food outside on the terrace. My room was small but perfectly formed and had everything I needed including iron, tea and coffee, bottled water, biscuits and toiletries which were replenished each day.
jennyyax . 2018-07-12
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During our stay at the hotel there was a wedding, because the hotel is small and the rooms are situated around the courtyard, the wedding party was basically outside our room. It was a very warm night and the hotel has no air conditioning so opened the window. The wedding party did finish at midnight, but guests continued outside for sometime.
Mchael44 . 2018-06-03
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My husband and I love The Warren Lodge and come here as a bolt hole. Sitting on terrace with a cold glass of wine on a summer evening is therapy itself. Its a world away from any hustle and bustle... we usually stay but on this occasion only stopped by for a quick bite at lunch time. The food is always outstanding and again we were not diaappointed. Also the staff are fantastic and service ia exemplary.
Cath B . 2018-05-17
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Very good selection of food, quick service and the best custard tart ever! Would recommend eating here.
Ambassador318710 . 2018-04-11
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I recently had my 50th birthday celebration in the Coach house. Food was delicious and the service excellent. Malcom, the host, made sure everything ran smoothly and everyone was catered for. Many thanks for a fabulous, no stress, birthday celebration.
Clarissa B . 2018-03-19
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My brother got married so we booked warren lodge hotel in shepperton after reading the reviews on trip advisor it was a total nightmare no heating in rooms no hot water or red hot heating had windows open all night threadbare carpets dirty obsolete bathrooms the staff where rude and unhelpful I have another wedding at the end of the month intended to book most of the rooms in the hotel but will not bother the place needs shutting down revamped and the staff changed
J-Serpant . 2018-03-15
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We arranged a surprise afternoon tea for my friend who was leaving our work (St.Peters Hospital). The staff have been very helpful in the organisation and catering our needs.
lucinda242015 . 2018-03-03
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Really nice choice of stonebaked pizzas at sensible price. Goats cheese and sundrieed tomato pizza was excellent.
sophia27 . 2017-12-11
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Viaggio spesso da solo e quindi mi capitano stanze singole, cioè quelle peggiori. Appena arrivato la bella e gentile ragazza della reception mi ha dato la camera al primo piano con vista sul cortile interno. Carina ma l'odore delle cucine impregnava la stanza e me la sono fatta cambiare. Mi è stata data la stanza 21: un loculo (vedi foto), forse non usata da un po', polverosa e claustrofobica.
Antonio A . 2017-11-20
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Lovely food, as for the room, well! Tissues under bed, plug sockets hanging off the wall, full bin, not the best
chabbishow . 2017-11-12
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This restaurant is staffed by friendly and warm people. They always serve with a smile. The menu is good and food is tasty & filling. Would never hesitate to have my meals there anytime.
SashiGopala . 2017-11-10
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Stayed with some family in Weybridge, and found warren lodge on booking.com. We had a family room and a single...
ianski1980 . 2017-10-21
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We stayed here in July thought we Found the ideal hotel for our working trips to kempton race course However...
waggersSomerset . 2017-10-21
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Stayed here visiting friends, hotel pleasent inside breakfast, lovely we had a meal there too which was nice. We had...
Margaret F . 2017-10-12
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This hotel is very nice, and the service is great breakfast is very nice as well with plenty of choice, but I’ve stayed from Tuesday night to Thursday night the first night I was booked into a double room but ended with a single ,also got woken up by the fan unit outside my room on the flat roof , up from 3. 30 am , went to reception next morning to complain so then they changed my room only to find I was still very close to the fan on the flat roof , these rooms are 15,14,3 if you end up with these rooms take ear plugs as I was up 3. 30 every morning I just hope they sort out this Noisy fan unit out as everything else is really nice and the evening food is excellent I’ve had steak every night which was cooked just as I asked
Carl C . 2017-10-06
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Very relaxed atmosphere with really cheerful and helpful waiting staff. Lovely meal! Ate in the bar at lunchtime and the sandwich/salad was very good quality. Nothing to find fault with.
Julia P . 2017-09-23
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Brilliant hotel great price and the breakfast was excellent compliments to the chef the surrounding area is nice you can take a walk and see the Thames and the pubs are great too
Andrew P . 2017-09-02
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Went here for drinks enjoyed our wine pims and beer. Our friends were staying here and enjoying their breakfast lunches and dinner. We sat outside looking at the river and boats lovely view. It's a popular place and was busy. Good welcoming service
Bubbles W . 2017-08-13
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Nice hotel, the rooms were clean, the beds were comfy, everything worked as it should. The staff were very friendly and helpful. I would happily stay here again next time I am in the area.
Penny W . 2017-07-31
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I stayed here for one night with my mum & two sisters. It's a quaint hotel situated in a little area with a cute church opposite and a couple of nice pubs close by.The hotel is situated right by the riverside which really is lovely. The rooms were comfy and spacious. The only downside is I think it needs a bit of a face lift as it is a little shaby in places which is a shame.The hotel staff were friendly and helpful. We didn't have dinner or lunch here but we had breakfast here for £10 which I chose full English but I also had cereal, Danish pastry, coffee and orange juice so it was well worth the money. I would come here again.
kymsb . 2017-07-20
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lovely hotel old and quirky (not for those who want modern uniform rooms)friendly staff great food, a beautiful setting and reasonably priced. The only down side was we needed a decent nights sleep and the pub next door had a lock in(out) with people in their courtyard shouting screeching and singing until about 3am. Shame they had to be so inconsiderate they could have carried on the party inside with the doors shut and everyone would have been a winner.
199Charlie . 2017-06-13
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Cut a long story short, I booked this place for a business trip and it was disgusting. The bedding was covered in some sort of bodily fluids, pubic hairs in the bed, mould all over the bathroom and the smell in the bedroom was awful. To top this off the WiFi was down. Safe to say the staff need retraining too. I have never experienced such awful customer service. I would highly recommend everyone avoid this dump at all costs.
Samie H . 2017-05-19
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I have been to the Warren Lodge many times, An evening or lunch time drink, Used their restaurants for Lunch and Dinner, We also used it/them for a 25th Wedding Anniversary venue and I have also used their Hotel for a short break, so I suppose you could say that I am hooked and would highly recommend in all aspects.
Tamesa . 2017-05-04
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We travelled 90 miles to pick up my mother in law and pre booked a table at the Warren Lodge. We arrived for a 1.30pm lunch. We were asked at 1.50 if we enjoyed the first course and informed them we hadn't received it yet. At 2.05 the appetiser arrived. We then were asked at 2.30 if our roast beef had been served yet. We were informed 'it was on the way'. At 2.40 itarrived.....and what a disappointment it was. The presentation of the food was appalling. Everything was piled on top of each other and there was no way you could eat one particular thing without 'tunnelling' through the rest of the food. The meat was very tough and chewy with all of us finding difficulty cutting it. The Yorkshire pudding, on top of the food, were huge, but tasteless and soggy. Were the roast potatoes the frozen variety? Didn't taste fresh.The desserts were fine as was the coffee and tea. We were given. £6.00 discount off each roast dinner, but to take a 90 year old out for a special occasion and she had difficulty cutting the meat (as we did as well) gives you an idea of what a disaster our trip to the Warren Lodge was.
Ron D . 2017-03-28
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Well if you like a step back in time this is one of those venues. Like the shining but without jack nickleson. Lovely place right on the river. Great Sunday lunch to boot.
Richard B . 2017-03-16
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I had dinner here when staying a night and couldn't help but take advantage of their burger and beer night offer where you get your choice of 4 or so different burger types plus chips plus a salad, and a bottled beer of your choice for £8.95. The food was average but at that price no complaints. Friendly prompt service to round it off.
JetSetterJim . 2016-12-19
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Lovely wee restaurant serving traditional English fare.Good wine selection and a smashing roast. Quiet if just for two but can also host larger parties. Wish I could stay for Christmas !
Allison H . 2016-12-06
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Stopped in room 37 great view of the river a great location. Stopped for 4 nights food very good, parking a bit awkward if you arrived back late, staff were excellent very helpful will stop here again
Davidhewett . 2016-11-13
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We stayed in the Warren Lodge, as we toured the many royal palaces and other attractions nearby. We tried other dining options in the same village, or nearby villages. The outcome was, that we returned to Warren Lodge Restaurant. Either we did not get a table on the weekend, or when we got a table, we noticed Warren Lodge Restaurant was better is quality, and better in value. So we ended up having several dinners at the restaurant, and we were never unsatisfied.Naturally the menu started to feel too limited, when you enter the same restaurant for the 2nd time in 3 three days.But this was a dependable place.
Juhani P . 2016-11-05
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Well you could not get much closer to the Thames. Ideal for mooring our boat. A very good find this place. Lovely large room from which you could see a great view of the river. Very quiet, good staff, clean, warm, dry, comfy. Slept well, good selection of teas, coffee, water etc. TV, with a remote that worked, loads of channels, Windows you could actually open as well. In fact I can't actually think of anything that was wrong. Thank you. The only downside is the shortage of parking, not a lot you can do,must get there early.
eggybreadUk . 2016-10-31
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Excellent friendly service, lovely food and a good atmosphere. The hotel is in an attractive place and we will be going back there.
AmeliaJaneCambridge . 2016-09-29
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Local friends took us here for drinks which we ordered at the bar and then followed them out on to a terrace overlooking the River Thames. So we thoroughly enjoyed our drinks in this quiet location at a very beautiful riverside spot on a perfect September early evening. Quite delightful.
Jennifer E . 2016-09-09
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We booked last minute and had a fantastic lunch - there were 10 of us (6 adults and 4 kids) and they seated us in the coach house which was perfect and could accommodate up to 22. Malcolm looked after us on arrival and was amazing with our lively kids. We felt really welcomed. My wife and I had our wedding party at the hotel 6 years ago and it's just as fantastic now. Normally roasts can be hit and miss but this was fantastic. Too food, lovely staff and an amazing setting. We will definitely be back for Sunday roasts on the Autumn!
beneboy . 2016-08-28
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Excellent stay with river view room large airy,clean.tv ,and tea making facilities .staff very helpful .nice bar with nice seating areas and nice terrace .breakfast good selection and hot .would def.go again
onlyonepatandjim . 2016-08-19
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Good food and friendly staff, very quick service, very polite and extremely helpful staff. Would recommend this to anyone and would go there again.
henryhiggs19 . 2016-07-29
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Ended up having the chicken and harissa burger, which was ok, this and the drinks took a while to arrive which meant no time for more courses. Still, we got to eat out on the river terrace on a balmy summer evening and that never gets old.
Richard G . 2016-07-29
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the food was prepared as and when you wanted all local produce and looked lovely on the plate taste was excellent as was service couldn't help enough
chocolatecity11 . 2016-07-14
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as our hotel didn't do sunday dinners, we were referred to the Warren.Friendly staff, lovely diningroom and topnotch food!
nimue1967 . 2016-07-13
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I got married on the 29th June at weybridge registry office (not a big do as was having big white wedding on 2nd July). So myself and husband plus 7 others had not decided what to do after but the weather was not on our side either. My mum suggested we go to the Warren Lodge. So we arrived just before 1pm with no booking. What can I say but wow. The staff were excellent they took great care of us. 1st drinks in the bar whilst they prepared a private dining area for us. They literally pulled it out of the bag! The table was beautifully done with flowers and laid well. The food we choose between main meals and bar menu (I had pizza and wedges). My husband had steak. The food was really good. I can't thank the staff enough for truely turning our rainy Wednesday wedding into something special. You were great.Mr and Mrs Byrne
sarahbyrne76 . 2016-07-11
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We have cousins that come over from Canada and alwayscome for special anniversaries and stay at the Warren Lodge
jennyirenew . 2016-07-07
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The food at Warren Lodge is really nice. The service is great, really polite staff and an old fashioned kind of service that is very welcoming. Lots of variety with a regular menu and bar menu, followed by daily specials to choose from. Always happy to eat here
RedSaphire . 2016-05-28
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The kitchen at The Anchor Hotel has Closed on Sunday Evening.- I´ll recoment you to go to another place !
frodefredegod . 2016-05-24
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Don't go if you want the same sort of stuff you get in a gastro pub. This is traditional service and good quality food. The staff are very helpful and met our requirements at every level. I will definitely eat here again, it's so nice that the staff have people skills that are so lacking theses days. Well done Desborough Group!
julie_manning49 . 2016-03-27
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Stayed the weekend, great room on the river patio, great service. Surprisingly the mothers day lunch food was excellent considering how many people were there
Paul J . 2016-03-13
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My daughter booked a mothers day lunch for our little family at Warren Lodge and I felt compelled to write a review as it was a fantastic experience. Firstly on arrival we were taken to our table that was presented with a very pretty flowered name plate which matched the menu and a customer feed back form. Next we were welcomed by our waiter,whom shared our name, and was incredibly personable. He genuinely believed in the lodge and was very knowledgeable about everything on offer. The food was plentiful and of the highest quality. We were not rushed yet asked if everything was ok and served with the upmost professionalism. At the end of the meal I was presented with flowers as we're all the other mums, these too matched the theme of the day and then our lovely waiter showed us around the premises to the river area and the history of the mulberry tree. This is a really special place and the staff made our family feel very special. I would highly recommend a visit to the lodge. We will be returning very soon and look forward to eating by the river in the summer at this beautiful place.
Shannon W . 2016-03-06
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Stayed here in early February in one of the rooms over looking the river, the room was decent as was the bathroom just outdated really and could do with a make over but comfortable for what i needed. The food was excellent and they had no problems serving the restaraunt menu in the Bar nothing was too much trouble for the bar manager. Breakfast was superb all cooked to order and nice and hot.
scousefletch . 2016-03-04
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Visited one night as we were staying across the road. Aparently the company that owns it also owns the property across the road so the menu was identical. Ok for bar food, the rate of exchange between Eu and stg makes everything expensive over there .
snoopcamp . 2016-01-01
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We booked for lunch between Christmas & New Year. The restaurant was quite which was to be expected. The maître d' showed us too our table and gave us the drinks list and menu. We were also offered the christmas menu as well as the main menu. All our party ordered 3 courses from a mixture off the main menu and the christmas menu. The soup was home made and hot and tasty, as was the whitebait. The selection of mains was cooked well and also hot. There was a couple of things that were missed from our initial order for mains but the maître d' sorted that out and it was an issue with us.We wasn't rushed to leave, and we had a relaxing 2 and half hours in the restaurant. We will be going back next year.
Mickb00 . 2015-12-31
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Thoroughly enjoyable evening with great mix of people, scrumptious food and plenty of it, delicious wines and excellent service from start to finish.
Dee E . 2015-12-18
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We really enjoyed the view from our "club" room and the old fashioned English hotel feel of the whole place. It has a lovely location in the Church Square; easy walking to the town, station and picturesque Shepperton lock. But, oh dear, the bedroom was so shabby - what a shame. There really is nothing positive to say about our room nor the ensuite bathroom - except the view. Nowadays one expects a certain standard and our room fell way short of basic expectation. One other thing that lets the hotel down is the shortage of car parking. Staff were helpful and full Enlish breakfast was good.
Terry M . 2015-12-15
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I visited with some friends for lunch; a really lovely location, with a terrace overlooking the Thames. Staff very friendly and helpful, very good service from our efficient waiter. Plenty of choice with lighter lunch options as well as the main menu choices. I had a BLT sandwich, which came with crisps and a tasty side salad. Everywhere was very clean and all nicely presented, crisp white linen napkins, yet prices were very reasonable. Highly recommended. Although we only had lunch, It looks a lovely place to stay, although car parking spaces may be rather rather limited.
Jean F . 2015-07-21
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A small restaurant, but comfortable and clean. Four of us dined here and the food was very well presented and tasty. I had the pasta, which was delicious.
jojo5557 . 2015-07-12
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Fab staff so friendly and helpful. Our occasion was that of a friends wedding and everyone had a great time which the hotel staff made possible.
Ingrid H . 2015-06-19
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we dinned twice and had very god meals both times, look out for the specials which are excellent value.
nigel b . 2015-06-11
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Hi we went there for lunch on Friday. It was terrible. The Waitress hadn't got a clue over anything, re drinks or food.. I had a Cheeses & pickle sandwich shame there was more pickle than grated cheese / shame the sliced brown (mother pride or similar) bread was stale / shame the crisps were stale. My husband had a Barnsley Chop (Lamb Chop) we knew what that was but I'm sure that most people wouldn't, might be useful to them to add that to the menu. The chop was well & truly over cooked & the chips arrived eventually. Last time we went to the Warren Lodge we vowed never to go again but we thought that with the kitchen refit following the fire standards would have improved. They haven't. We refused to pay for the sandwich. - £5.95 for a cheeses sandwich Tesco's value range is better
Karen H . 2015-06-08
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Came here for a quick bite to eat and a drink. No proper beer. Decided on a bottle of wine and two glasses. The barman went to look for a large glass even though there were plenty on the shelf. He then left the wine on the bar even though we had ordered and sat outside. Food was ok but a bit bland and uninteresting. With local competition they need to be more attentive and try harder.
Simon W . 2015-06-06
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Great location, adequate for single traveller, certainly a no frills room but the bed was comfortable and the receptionist was brilliant
Rodinleeds . 2015-06-05
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A lovely lodge hotel close to the River Thames in a quiet setting. The food was very good, freshly cooked to order and perfectly balanced and seasoned. The staff were all very polite and professional. First visited early spring for lunch when looking for locations with a friend for weddings and returned last week for dinner as I recalled it being so good - and was not disappointed. We didnt choose it as a wedding venue but the rooms are great value and it would be worth a weekend break if not local.
SurreyGirl27 . 2015-06-04
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Breakfasts are varied.The beds are a little soft, but not too much.It may lack a can of soundproofing.the staff is nice.
JeanEric04 . 2015-05-18
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Stayed here a few weeks ago with a dinner in the evening, reasonable priced room, food was good, priced well, generally a good visit over all
2014secretweekender . 2015-04-30
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We enjoyed a lovely Easter Sunday Lunch, staff were really attentive, added bonus of taking our coffee out on the patio with lovely view of the river.
Alison W . 2015-04-08
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Quiet hotel restaurant with characterful décor. Good choice of dishes, generous portion sizes, very tasty food, reasonable prices, and very friendly and helpful staff.
Melanie L . 2015-03-31
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Lovely food, and ample portions. Staff were willing to accommodate non-menu requests when possible. Made creme brulee just for me on a previous stay!
RosemariJT . 2015-03-11
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Highly recommend - both the food and the staff. Traditional restaurant with very pleasant atmosphere; excellent Chef and good, freshly cooked food.
Lesley T . 2015-02-18
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Wide ranging menu-the pork belly is quite simply to die for!! Breakfast is freshly cooked from a great breakfast menu & service & attention to detail is excellent
Graham S . 2015-01-26
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I came to a Christmas party here with a large group of friends. We had the Function Room at the back to ourselves which was nice, for speeches etc.The stock in the bar was limited but actually better than previous years. Prices were reasonable. We had a set menu with 4 choices of starter and main. The soup was OK and the chicken liver pâté was very nice, but as so often happens, the amount of toast was tiny compared to the pâté that was served. Thankfully I had not eaten my pre dinner roll so I used that.The turkey was average and the pork was OK but quite a bit of fat. It would be better to serve the gravy separately as some wanted their dinner with it and some without. I asked for extra gravy but it took ages to come and I had almost finished. There were 4 choices of dessert or cheese and biscuits. Some of the desserts were fairly similar - Christmas pud or Christmas pannacotta. The Irish Cream and Chocolate Cheesecake was OK but the chocolate bit was only a drizzle of chocolate sauce. Coffee and mince pies were included.Service was OK, but dependent on the individual. Although it was not the best meal ever, it was all edible and some of it very good, it was very acceptable for a Christmas party and was very good value. We had crackers, party poppers etc as well. Recommended for a good value Christmas party.
Hevsy . 2014-12-31
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we stayed here for one night. Our room was lovely and spacious. The hotel itself is located right on the river and the church square is a lovely part of shepperton. The only problem was the parking. The hotel had a party on and the car park was full and there were no spaces in the square.Recetion staff were very helpful and friendly. We would definately stay there again.
tessk70 . 2014-12-11
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Beautiful views from the hotel and fantastic restaurant. Now our stay of choice when in the Surrey area. Megan particularly helpful
Dave N . 2014-09-15
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131 Opinions
BEWARE OF PARKING TICKET!!! i popped in and connected my car for charging. I have since received a fine. Really poor signage here to warn drivers that there are park costs. Really terrible way to treat customers.
3234 Opinions
Our family of 11 had a wonderful meal on Friday. Every meal was beautifully cooked & full of flavour. All arrived on time and was hot too. The service was amazing, we were well looked after. Special thanks to our waitress Rosie !
1106 Opinions
I loved how engaged the team was and they made it so personal we felt very well looked after my family absolutely loved it. Brilliant venue, real gem
2897 Opinions
Great service by Chris and he was very helpful and friendly. Defo reccommend this please for a family meal with the service we received.