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4.0

Based on 3.244 opinions finded in 4 websites

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Nº 93 in 238 in Spelthorne

Nº 8 of 29 British in Spelthorne

CUSTOMERS TALK ABOUT DISHES WITH..oldmeatfishcookedsteakchickenliverporkroastroastssalmonmustbeautifulpaysaladpuddinglamb

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Nice pub with a focus on food. Service is pretty slow. 15 minutes at the bar to get a drink (no one else waiting at time of arrival). Food took a long time. But staff are nice and professional

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Steven Steve . 2024-12-01

MORE AT Google

Bang Bang chicken seriously good

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Vivienne Green . 2024-11-28

MORE AT Google

Really lovely birthday meal for 7 of us. Brilliant unobtrusive service.

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ANDREW ROBERTS . 2024-11-16

MORE AT Google

Our family of 11 had a wonderful meal on Friday. Every meal was beautifully cooked & full of flavour. All arrived on time and was hot too. The service was amazing, we were well looked after. Special thanks to our waitress Rosie !

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Louise C . 2024-11-10

MORE AT TripAdvisor

Best gluten free fish chips I’ve had so far!! Highly recommended 😀

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S K . 2024-11-05

MORE AT Google

Lovely walk along the river from Chertsey, arrived on spec and got a wonderful bar snack. Very busy so recommend booking.

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Adrian Sunter . 2024-11-05

MORE AT Google

Lunch for 5, including a one-year-old child, on Saturday, November 2. Very beautiful setting, there are many very pleasant small rooms. Excellent gourmet cuisine, for my part I chose the duck leg, very well prepared accompanied by a glass of excellent Montepulciano. Efficient and very friendly service. Parking facilities Thank you and congratulations to the whole team, we had a very pleasant time. Reasonable price for the quality and the setting.

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Gérard BOILLET . 2024-11-04

MORE AT Google

Love this place. Busy. Food is great. Staff are great and very accommodating 🥰

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Donna Turpin . 2024-11-03

MORE AT Google

As always excellent food & excellent service. If you haven’t visited this venue it’s a must and highly recommended. Thank you so much to Keiran & Ryan for looking after us so well on our anniversary evening, and a huge thanks to the team for presenting us with an after dinner treat. It’s little touches like that that keeps us coming back.

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Patricia Sunderland . 2024-11-02

MORE AT Google

Great place delicious food friendly helpful staff

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Fiona Bird . 2024-10-30

MORE AT Google

Superb meal yesterday and service. Couldn’t fault anything and the staff were friendly. Definitely one of my best places for Sunday lunch.

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James B . 2024-10-28

MORE AT TripAdvisor

We visited The Three Horseshoes to celebrate my a family birthday and were not disappointed. The food, drinks, atmosphere but most importantly; service, was wonderful. Our two waiters (Lee and Emily) could not do enough for us. My son has multiple food allergies and Emily was thorough in checking with kitchen staff, and her manager, to make sure the chef was aware of the situation and that the allergen menu was accurate. This was hugely reassuring for us and not once was we made to feel like this was an inconvenience. Despite it being a fairly busy Monday night, service was fab. We didn't have to wait long at all for our food which was absolutely delicious. Lee was fantastic - very attentive and knowledgeable on the menu. A very enjoyable meal with a lovely pub atmosphere. Thank you once again to all the staff, specifically Lee and Emily, you made our visit so enjoyable and we will definitely be returning over Christmas.

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Roland Lacey . 2024-10-22

MORE AT TripAdvisor

Fantastic place for a party. Great atmosphere.

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vil N . 2024-10-20

MORE AT Google

Visited here 20th Oct for lunch in the heated and covered outdoor seating, despite the weather it was perfect temperature out there. We took advantage of the 2 courses for £25.50 and enjoyed the absolute best food with the best service. The food and service are impeccable, it does explain why its so busy so i actually preferred being outside as i dont like crowds and noise. Dad didnt like his raspberry crumble as he said it had a metallic taste and the staff were amazingly accomodating about it. I will be dreaming about this lunch for a while and i cant wait to go back. They also have Picpoul Rose and it wasnt mega expensive!

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Kayleigh S . 2024-10-20

MORE AT TripAdvisor

Excellent lunch with friends, good service.

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Marion Millinger . 2024-10-20

MORE AT Google

Very friendly staff who were welcoming and efficient. The meal was well presented, tasty and hot. Good value for money.

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Karen Thompson . 2024-10-08

MORE AT Google

Nivani served me the whole time, she has been an amazing bar staff, attended to all our needs, she’s an energetic and amazing person that makes everyone feel at home and all around fun personality to have in house😍

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Courtney Stiles . 2024-10-08

MORE AT Google

Fantastic atmosphere for an evening meal at the Three Horseshoes. Everything was of a high standard. The building was clean and neatly maintained, the menus were crisp and clean. The waiting staff were engaging, attentive and very helpful. They checked in on us at regular intervals - usually just before we knew we needed them. The menu is a good selection of original and reinterpreted classics that the staff were familiar with and able to offer insight to inform a satisfactory choice. The atmosphere is warm and cosy on cooler evenings with consistent warm tone lighting throughout. The garden area is very popular in Summer for good reason. Well worth a visit. Great for special occasions.

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Ashley Blewett . 2024-10-07

MORE AT Google

Booked a table of 11 for Sunday lunch at 14.30pm outside in the barn due to having a dog. I was assured on the phone that blankets would be available as well as heaters in the barn. Two heaters were not working, only 4 blankets on whole premises which were being used by other guests. We were frozen, all sat in coats throughout! The service was exceptionally slow, our starters did not arrive until 16.00hrs , over an hour since placing the order. The food itself was not hot, weather and distance from the kitchen certainly not good. I believe more attention and space should be given to your customers , you pack folk in like sardines and the waiting staff are run ragged. The service was dismal due to the over busyness and shear volume of customers. Very disappointing visit

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Jayne C . 2024-09-30

MORE AT TripAdvisor

Great food good service. I looked around for the waitress a few times, needed my drink topped up.

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Reggie Williams . 2024-09-27

MORE AT Google

Both food and service were very good both in bar and restaurant.

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Vince Finn . 2024-09-24

MORE AT Google

Pop in for a work lunch recently and it was a nice experience. 8 of us all ordered different dishes and everyone said the food was ok but it was just lacking flavour. The service was great and the pub itself is lovely.

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Kam . 2024-09-23

MORE AT Google

Sadly down sized fish and chips more like a plate of batter with a few chips underneath. Very very disappointing !! Used to be the best thing on the menu now sadly the worst.

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Daisy Smith . 2024-09-21

MORE AT Google

Great food very friendly place with great range of drinks. Staff and service were superb

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Marc Biggs . 2024-09-20

MORE AT Google

Great place with excellent food, the garden is great too.

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Edgar Ter Danielyan . 2024-09-18

MORE AT Google

Great pub in a very nice town. Drinks were great and the food fantastic all served by friendly and smiling staff.

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Paul Taylor . 2024-09-17

MORE AT Google

Packed pub on a Saturday. The service was friendly and great. Food terrific (especially the calf’s liver ) and atmosphere great fun. Top marks to the team there.

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Nablitt . 2024-09-15

MORE AT TripAdvisor

Great food, great service! Lovely pub, close to the river!

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Anja Barker . 2024-09-15

MORE AT Google

Very nice pub, serves hood food and does get quite busy

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Shaun Dainty . 2024-09-14

MORE AT Google

Lovely place. Excellent lunch. Nice setting And garden . Divine dessert

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Hindlise Bard . 2024-09-13

MORE AT Google

Good food, excellent service, but noisy in the restaurant.

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Malcolm Douglas . 2024-09-13

MORE AT Google

Visited this pub for the first time and what a great place! Fantastic food and service, a rare thing these days I think. The pub was heaving busy. Our roasts were great, hot and generous portions. . Great attention to detail - our birthday cake was brought out nicely presented on plate with candle, with the staff singing,.. We will definitely return!

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pubking . 2024-09-10

MORE AT TripAdvisor

Visited for a family Sunday lunch. We were a big group but felt a bit squeezed in. It would seem emphasis is on filling the pub and making money than the comfort of the customer but that's life. However, we had very long waits between each courses, exceptionally long. The food was ok but my roast was luke warm and the gravy had dried out on the plate. For what we paid and the number on our table very small portions of side veggies. The manager or chap in charge seemed oblivious to customers and looked a little bamboozled. Personally and I know you won't but think a little more about the customer and space out your seating or better reduce the tables so that the young staff who were working their feet off aren't so overstretched! Also clear the plates might deter the flies that were prevalent on our visit. We moved outside to have a drink to stretch our legs and flies were swarming over dirty plates left on tables. Sorry lovely venue, edible meal bit definitely not worth the money!

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Sandra H . 2024-09-09

MORE AT TripAdvisor

Popped in while visiting the area and it was excellent! I would highly recommend. The swordfish was fantastic. Service was excellent.

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Andrew Parker . 2024-09-09

MORE AT Google

The London Pride was excellent and only £5 pint

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Pete Witcomb . 2024-09-07

MORE AT Google

Food was good as usual…BUT…avoid the table on the far left as you enter the main restaurant area next to the serving area. A long wait until our food order was taken. A constant battle against greenbottle flies during the meal! Staff member drumming her knuckles on the counter all the time. A man shoving his builders bum in my face while he waited to pay. None of these were a nice experience on my wedding anniversary!

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tjf46 . 2024-09-06

MORE AT TripAdvisor

Food was good as usual…BUT…avoid the table on the far left as you enter the main restaurant area next to the serving area. A long wait until our food order was taken. A constant battle against greenbottle flies during the meal! Staff member drumming her knuckles on the counter all the time. A man shoving his builders bum in my face while he waited to pay. None of these were a nice experience on my wedding anniversary!

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Tina . 2024-09-06

MORE AT Google

Great food great service in a lovely setting

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Stuart Sollors . 2024-09-03

MORE AT Google

I took two friends, and we all had a really great meal, the food was perfect, the service was perfect, what more can I say, I think the three horseshoes is always well worth a visit :-)

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Mark Richardson . 2024-09-01

MORE AT Google

It has gone downhill from last time I visit. The food still great, but the service, I was shocked at how slow the service was and how confused all the staff was, I suppose that's the norm nowadays, shame

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Cris . 2024-08-31

MORE AT Google

Great food and service. Would recommend and re visit. Only downside was a small yapping terrier dog but no the pubs failing.

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Charles Reeves . 2024-08-27

MORE AT Google

Great service, great food, great price

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Stephen Mina-Jones . 2024-08-27

MORE AT Google

It was a very busy evening so had to wait a short while for the food, it was worth it. Staff work very hard and are very polite. Lovely place for a celebratory meal.

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Trish Monks . 2024-08-26

MORE AT Google

Great venue, loved the outside music. Table was late but hey ho that's life. Unfortunately they had ran out of lamb and ribs... but there's other options. Unfortunately a dog/fox had soiled the area where we were eating, I don't think I expected waiting staff to pick it up , but made me uncomfortable every time they approached the table , asking them to avoid the area. Female waitress seemed rude, asked if I could swap the salad/croutons /ham, to the previous offering of chips, was told to order a side dish. At £19 a main and £6 a side I think this was a bit rude, if my request couldn't be met, I'd rather pick something else . Unfortunately this was the first mediocre experience I've had at what usually is a lovely day out ..

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clare n . 2024-08-26

MORE AT TripAdvisor

Lovely Sunday roast. Atmosphere is good and it’s a nice pub!

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Becky Allaraj . 2024-08-24

MORE AT Google

Nice place to have lunch. Burger was OK, fish&chips very good, schnitzel, what to say, iti is not what you expect if you had it in Austria. Atmosphere is good, sevice on its level for the pub, cannot complain.

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Romans Kosinskis . 2024-08-24

MORE AT Google

Lovely pub and great staff! Food was amazing. Will definitely come back

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Elaine Adams . 2024-08-14

MORE AT Google

Great food & service always lovely to be able to enjoy the garden too 😀

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Melanie Wilkes . 2024-08-12

MORE AT Google

Had an amazing meal here last night. The outside patio area has been so nicely done, and we were really well looked after by Jenna - very attentive and chatty. The food was great, plenty to choose from and very reasonably priced. Would definitely come back. Big shout out to Deputy Manager John, who came over to check we were ok - such a nice guy. These guys deserve all the success that comes their way…

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Simon Jones . 2024-08-11

MORE AT Google

Back after several years and the experience was fab food was excellent value and staff so helpful highly recommended

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PAUL ALSTON . 2024-08-09

MORE AT Google

We had a quick brunch in the garden while walking the Thames Path. A nice environmental, good service and food.

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Tony Watson . 2024-08-09

MORE AT Google

Simply a great traditional pub.

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Ingo Rössler . 2024-08-03

MORE AT Google

A very pleasant eatery. Despite the crowds, fast service and friendly staff. Chose this pub because the Sunday roast is served all day. Generous and tasty portions, with fresh vegetables as a side dish. The Sticky pudding also tasted delicious. Highly recommended to go to.

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Richard Ka-Ko . 2024-08-02

MORE AT Google

More than a pub...fantastic outside dining area. Food was excellent and service superb. A must uf in the area

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Mike Austin . 2024-07-30

MORE AT Google

We're taken here for a business lunch recently and it's not the first time I've been. This is a great venue, especially on a sunny day. For a Thursday lunchtime it was packed, but the service was still excellent and the food was impeccable. Couldn't recommend going here enough!

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Charley “Dad Strong” Jones . 2024-07-30

MORE AT Google

Oh dear god!! What a disappointing experience!! Been going here for years but Saturday was a nightmare! Not sure if they were too busy or too understaffed. Starters took an hour to come out and main courses not much less. We didn’t order a dessert because we couldn’t risk it taking as long! Food generally was sub standard unfortunately. Shame as it was my birthday meal and my mums. Both my brother and I had massively bad upset stomachs as soon as we got back home. Soooo disappointed with the dining experience and won’t be going back again!!!

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Andrew Garrod . 2024-07-29

MORE AT Google

Took ages to get there because of traffic & roadworks, then couldn't park as car park was rammed & so was the road, so never made it for lunch as originally planned!

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Penelope Rickman . 2024-07-27

MORE AT Google

Always a winner when we have family and friends to entertain.

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Iolo Thomas . 2024-07-26

MORE AT Google

Great venue and unreal food, table of 8 and not a single person disappointed with their meal!!! Jess served us and she was great. Thank you.

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Ross Smith . 2024-07-25

MORE AT Google

We were here for a family wake and could not have chose a better place. The room was lovely and bright, opening onto the garden so we could go out into the garden if we wanted to. The buffet food was so tasty and the chef was extremely accommodating. Emily, who was our server throughout, was very professional, efficient and always smiling. Would definitely recommend. Thank you to Lee and Mike and all at the Three Horseshoes

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karen c . 2024-07-17

MORE AT TripAdvisor

Kitchen was closed when we went. Not even any bar snacks. Menu looked good though but unlikely to return after being left hungry and having to drive around looking for somewhere else to eat.

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Kevin James . 2024-07-08

MORE AT Google

We came all the way from doncaster to visit Thorpe park, We decided to have some quality food and we definitely made the right choice. Outstanding service, Above and beyond quality of food, Amazing place for couples.... I will come here again

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RELENTLESS SIM. . 2024-07-08

MORE AT Google

Was here yesterday with my family. Food always good and service always extremely good. But I'd like to say emily was fantastic yesterday and made our afternoon so perfectly looked after us Thankyou

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Nigel Gray . 2024-07-08

MORE AT Google

Loved it! Great menu, good food, excellent service, what more do you need !

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Allan D . 2024-07-07

MORE AT Google

Great pub . Very busy. Delightful outside garden and seating . Cosy but quite large inside . Very friendly and helpful staff. Food excellent . Been twice in the last 2 weeks. Highly recommend the prawn with sesame seed etc starter. Quite enough for lunch. Yummy. Delicious. It gets very busy so I recommend booking. Free carpark and a pretty 7 minute walk from the river.

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Caroline Thomas . 2024-07-01

MORE AT Google

Really great lots of room outside and in, need to book Saturday and Sunday, lots of parking spaces again Saturday Sunday fills up at about 2 ish, there are parking spots local to the pub, eat outside in the 'barn' food is fantastic two course for 30 pounds lovely service "thank you" recommend 😀 will definitely be going back

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Simon Gillam . 2024-06-30

MORE AT Google

Always an amazing experience heading down to the Three Horseshoes for Lunch/Dinner. Friendly and helpful staff, brilliant atmosphere, amazing food and overall faultless. Highly recommend

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George Wilson . 2024-06-30

MORE AT Google

Was there on Sunday lunchtime when food turned up we waited for Are vegetables for about nearly 10 minutes I asked where they were when they did turn up we had nearly eaten our meat then my daughter turned up and we ordered a meal her vegetables nether did turn up and she had some off our veg when I told them they said we give you 1 free drink but that is not the right wood you like to have Sunday lunch with no veg and the said we don't know what we can do about it very bad

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Levi Moss . 2024-06-27

MORE AT Google

Very disappointing, I ordered liver, which was nice, but the chips weren’t very nice and the gravy was watered down. No one came to our table to see if our food was alright, no one came over to check if we wanted more drinks. I tried to get someone’s attention. Finally someone came nearly a hour letter to clear our table so we left!

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stephanie bunce . 2024-06-27

MORE AT Google

Great food and fun at this lovely gastro/pub.

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Reg Stuart . 2024-06-24

MORE AT Google

Served by a delightful young lady called Jasmine who is an asset to you, wonderful atmosphere, incredible food and a thoroughly enjoyable evening! Surrounded by folks also super satisfied with their food and service.. 100% A Star thank you !!

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Lynsey Mitchell . 2024-06-24

MORE AT Google

We have been going to the Three Horseshoes for many years, and it never disappoints on food quality. They have refreshed their menu since our last visit and I was happy to see some interesting vegetarian options - the classic Bang Bang chicken updated with roasted cauliflower and tofu was delicious and the Oyster mushroom main was really interesting. Service was very slow to start with (25 minutes for a drink), and our waiter was the grumpiest waiter, seeming not to want to look us in the eye for some reason, but the setting, outside in the sun more than made up for it.

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Sammy_Toucan2013 . 2024-06-24

MORE AT TripAdvisor

After a long day on the river how nice it was to find this pub open, busy and serving food on a Sunday evening. The roast and pudding was great too!

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Ian Mackenzie . 2024-06-24

MORE AT Google

We stopped here for an early lunch before a walk along the Thames. All 8 of us enjoyed sandwiches or wraps with chips or salad. The quality was spot on & the service swift. A lot to recommend.

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Neil H . 2024-06-22

MORE AT TripAdvisor

Great service on what was a very busy day at lunchtime. Superb food and wine.

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Maureen Frost . 2024-06-21

MORE AT Google

The food is great. However, the place gets busy, and must book even for lunch on certain days. As it gets busy it's likely to take time from order.

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Ajay Edakkara . 2024-06-16

MORE AT Google

Food was absolutely lovely - highly recommend the Fish, sharing platter; service was outstanding, very, very busy but we were never left waiting at all. Jenna was an absolute star & looked after us throughout our meal. Prices very reasonable & good size portions.

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Ang McNeill . 2024-06-11

MORE AT Google

Found this place via recommendation and cannot rate it highly enough. The welcome, to the service to the amazing food. This was a real gem of a find and will defo go back when in the area. We had kids meals and adults meals. Nothing was too much trouble for the staff and each meal was well prepared and extremely good quality. Really well priced as the meal for 4 of us with drinks and 3 courses came to £110.

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Joga Shoker . 2024-06-09

MORE AT Google

Food great, service generally good..apart from the awful attitude of one member of staff when it was pointed out to him that we hadn't booked an outside table. Clearly a lesson in good customer service is needed!

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John Rose . 2024-06-09

MORE AT Google

Went with my cousin Helen to their "Local" we had a really nice meal in very comfortable friendly surroundings.

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Alan Smith . 2024-06-09

MORE AT Google

We were delighted with our experience visiting The Three Horseshoes at the weekend, a 60th birthday celebration with nine in our party. It was our first time here, and the booking was early, at 1215. The welcome, food and service was exemplary in all respects, and in particular, Emily deserves high praise for her role. Despite the pub being booked solid, we never felt rushed and the food was brilliantly prepared and presented. We all feel slightly envious of those who live in Laleham, as they can enjoy the Three Horseshoes more often than us. Thanks to all in the team.

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John Lloyd . 2024-06-06

MORE AT Google

Very noisy, very odd lay out for smokers, being next to non smoking tables outside,

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Nick Red Redmond . 2024-06-04

MORE AT Google

Called in whilst out on the Thames and was not dissapointed. Really good lunch in a very nice classy place. So so nice to be given quality food as opposed to the normal 'beige' food from a deep fat frier or microwave thats dished up everywhere. Would deffo recommend that you try the menu and drinks.

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Steve B . 2024-06-03

MORE AT TripAdvisor

We were expecting one last taste of average pub food and were pleasantly surprised. Great food and the dessert (banoffee) was amazing. We recommend.

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Jolanda Feller . 2024-05-31

MORE AT Google

After a disaster at another pub this week when we waited an hour for sandwiches this lunchtime was superb . Lots of smiling happy staff on duty and food came at the right time to balance enjoying a relaxed lunch but getting your food on time

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George M . 2024-05-31

MORE AT TripAdvisor

The food here is really good. Nice atmosphere with prompt service. It was really nice in summer.

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Jaimeet Alang . 2024-05-30

MORE AT Google

Fabulous meal, fabulous staff, nothing not to like! Very busy so make sure you book.

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Keith Watson . 2024-05-22

MORE AT Google

Went to a Gin night.. 3 course meal and Gin tasting with wine included... Bloody excellent. Food was as ever good..limited menus for the event but still very good. Service, as ever superb, entertainment and storey from the Edinburgh Gin team was engaging amusing, informative and fun...Great Job Philip and Robyn! Great hosting by Annie , as always and really nice touch to get the kitchen staff to come out for applause...they are always good but seldom seen. This is how hospitality should be run, good fun, gentle evening, great atmosphere with fantastic service (all staff are engaging polite and approachable and always with a smile).Thanks again Annie and team brilliant Gold medal performance

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Jeff H . 2024-05-10

MORE AT TripAdvisor

Everything was superb. Brilliant Sunday roast. Great service and fantastic food. Everything was gorgeous.

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Negin Bardaei . 2024-05-06

MORE AT Google

We had the most beautiful mouth watering, melt in your mouth steak ..the best I've ever tasted. The service from Annie, Vicky and team was wonderful. The starters were so tasty and fresh and the deserts were delicious. Our friends shared a sticky toffee pudding and they said it was the best they'd ever had. Superb service and amazing food. They have uped their game and it shows. The best pub style restaurant we know. And we have travelled all over the world. Well done Annie and your team.

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Hayley R . 2024-05-02

MORE AT TripAdvisor

Beautiful pub and delicious food. The Sunday roast was amazing! Friendly staff.

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Chrystel Melhuish . 2024-04-24

MORE AT Google

Well cooked and presented traditional pub food with plenty to choose from. Decent size car park at the rear. Inviting garden with heated area. Staff friendly and attentive without being intrusive.

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Marcus S . 2024-04-24

MORE AT TripAdvisor

Absolutely heaving!!! Never had a bad meal or experience!!! Outstanding local pub/restaurant. Service outstanding!

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Steve Kyte . 2024-04-22

MORE AT Google

Really nice 1st time visit. Food and service just how it should be

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Warren Stocks . 2024-04-21

MORE AT Google

The worst experience ever, table booked for 7.30pm , service was very slow, served Drinks at 8pm, then starters and at 9.30pm still waiting for our main course so my small party of 4 all agreed to walkout, got the strong impression that the Manager couldn’t, handle the situation, certainly not to our satisfaction, don,t think we will ever go back!! We were very frustrated and very hungry.

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Diana W . 2024-04-21

MORE AT TripAdvisor

We had a wonderful dinner a two couples here. The seafood platter starter is recommended too. Just a perfect evening all around.

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S B . 2024-04-20

MORE AT Google

Wow, snuck that one in, smaller portions and prices gone up, shame as being going there for years

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Jerome Chandiram . 2024-04-19

MORE AT Google

The food and service is always exceptional. Check out the shortcrust steak and mushroom pie on the specials today. You will not find fault and will smile broadly 😁

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Steve Yarnton . 2024-04-19

MORE AT Google

This is just a good pub, popular along locals and visitors from further afield. It always has a buzz about the place, busy almost any night of the week. Although it skews towards food, those just in for a drink are welcomed warmly by the excellent staff. If only all pubs were this well run.

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Charlie Gordon . 2024-04-14

MORE AT Google

My husband and I stopped here for Sunday lunch. We booked a table outside, under cover, and with heaters. The atmosphere and feel of the space was clean, comfortable, and cosy, with an air of laid-back elegance. Perfect for a Sunday afternoon. We ate from the two-course Sunday lunch menu. We both had roast lamb for our main meal. The food arrived hot and was well presented and delicious. Portions were generous without wasting food. I opted for a dessert, and we both had a hot drink to finish. It was a lovely couple of hours spent in no hurry, enjoying the venue and company. We are not locals but would certainly opt to drive a little further from home to come back and eat here again. Top quality service, friendly and professional staff and a beautifully prepared Sunday roast. We would definitely recommend you give it a try.

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Loopylou132 . 2024-04-14

MORE AT TripAdvisor

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British
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This review is sad to say . I always say support local independent businesses but in this case I would of rather of gone to the Premier inn or travel lodge . So where do I start . Room 19 booked for 4 nights due to working local . Perfect location in a prime spot . Shower took for ever and a day to heat up. Bed and pillows harder than a brick . Bedding so thin for december. Heating didn't work . Windows really thin so Room was so cold . Walls and floor so thin you could hear everything and everyone . Friday night they had a party till 00.30 The music was so loud and speakers were outside. Fantastic if you haven't got a 5am alarm like I did . I did call reception and they was not much help or very apologetic. I followed this up with an email also have not received a reply. Unfortunately this place is over priced and needs much TLC . Would not recommend or stay here again . Nice touch they come in every day to make the bed and change bath towels . Please improve your Rooms.

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3.7

1377 Opinions

location-iconStaines Road, Staines
British
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1st December - early family Christmas gathering and our visit didn’t disappoint. The Retreat delivered a superb Roast - tender meat, crispy roast spuds with a delicious range of veg! Even the Christmas crackers were funny! Staff looked after us with food delivered promptly but without being rushed. Also nice atmosphere so we will be back!