Based on 101 opinions finded in 1 websites
Based on 101 opinions finded in 1 websites
Nº 251 in 354 in Craven
Nº 89 of 112 Other cuisines in Craven
Opinions
We are regular attenders at this cafe at brunch time, today we were served with the sandwiches we requested. My complaint relates to observations of staff and other customers. Several customers were disappointed in the lack of appropriate foods available. They were told there was no white bread although this was a confectioners/bakery and only 1.00pm. The same customer then asked for pie and peas only to be told that the staff member would need to check if any pies but certainly no mushy peas. Also lacking choice of condiments Another customer was told there were no jacket potatoes. The lack of provisions was bad enough but when the customers were dealt with by a curt and almost rude young girl who acted similarly with several customers then that was enough to put people off further visits. I have noted the review in July mentioning miserable older staff in the shop. With the best will in the world in the present climate these attitudes do not persuade customers to return or attract new customers by word of mouth. Suggest corrective measures are taken sooner rather than later. Skipton should be providing the best service particularly as parking charges have rocketed to an exorbitant level and people spending less hours there.
Loucriss . 2024-08-31
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Have reviewed previously, my only complaint being that they put peas in their Cornish (sorry ..Yorkshire) pasties. Bought them again today, no idea if there were peas in or not, as we didn't eat enough to find out. I asked if the pasties were hot and was assured they were. I thought the paper bag would be warmer when they were passed over but as it wasn't I asked again if they were hot. The lady who served me said 'Yes that's what you asked for wasn't it? I assumed they must be hot inside the pastry case but they were stone cold so after one bite in the bin they went.
Pauline W . 2024-07-19
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I'm local and have used Walkers Bakeries a few times, mainly the Grassington one for sandwiches, which is fantastic with friendly staff. But I went to the Skipton one last week and bought 2 home-made fruit pies for an evening meal with friends. Didn't have time to make my own so thought I would support local / independent and whilst they were expensive (£4.95 each) I recognise that home-made costs a bit more and they were delicious. However my main gripe was about the pair of miseries behind the counter. Unfriendly and clearly didn't want to be there. Older ladies too....you'd think they would know a thing about customer service. Come along ladies....a smile wouldn't come amiss! Not sure whether I would go back, no matter how strong the urge to support local!
FionaMann . 2024-04-13
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Usually buy food to take out. All very good, no complaints except just wish they'd stop putting peas in the pasties!
Pauline W . 2023-06-23
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Called here for late breakfast as we haven’t been since before COVID struck! Upstairs cafe is beautifully done out. We we’re greeted by a really friendly lady and shown to a table in the window. The menus provided a good choice of snacks and larger meals. We chose a toasty and scrambled eggs on sour dough toast. Both were absolutely superb. We also had a tea and a coffee which again were excellent. The young lady looking after the restaurant was so friendly to everyone and covered all customers equally well. Nothing was too much trouble. We’ll be heading there again when we’re next in Skipton!
SpikeWestYorkshire . 2022-09-01
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Went to skipton stopped at walkers bakery ,Ordered tea & coffee plus two custard tarts the price for 2 custard s was double the price for eating outside because we had a person in a wheelchair and there was no access for it.Staff not customer friendly.
lefox52 . 2022-08-27
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We visited Walker’s for lunch and enjoyed a delicious meal. The bacon, Brie and cranberry panini was excellent as were the millionaire’s slice and custard tart. The restaurant was very clean, well furnished and the staff were lovely, very polite, friendly and helpful. Highly recommend this cafe.
Susan R . 2022-07-20
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Exactly what we needed for a quick lunch in their cafe upstairs. I had the Pork Pie and Peas, possibly not to everyone’s taste, but the mushy peas were so much better than the ones we’d had in Skegness the previous day, so give it a try
T_L_Norman . 2021-08-12
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We were staying just round the corner from Walkers Bakery so used it a couple of times. Maybe we were unlucky with our cakes, millionaire’s shortbread and chocolate covered flapjack, but we were both disappointed. The filled rolls on the other hand were good and excellent value. I had so much ham in mine, I took half out and had it in a sandwich the following day.
kevhenderson . 2021-07-21
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Inedible, fatty, cold bacon sandwich. miserable staff with very poor customer service skills. Items often missing or incorrect.
jeanettes1987 . 2021-06-25
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Called for a take away coffee, waited 20 minutes only to find they had not placed my order. When I eventually got the coffee it was the worst I've ever had and subsequently threw it away.
frostie2015 . 2021-06-12
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If you are desperate for a cafe visit but nervous about COVID safety, come here! Staff are very politely on-the-ball reminding customers to wear masks and use hand gel. Lovely coffee and scone, too! Support local 👍
Metime923 . 2021-06-10
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Called in for a coffee and cake on a takeaway basis during shutdown. Really nice bakery with great choice of cakes and pies. My wife had a really good key lime pie and I had a lovely egg custard. We will be visiting more often in the future..
ian_dempster . 2021-03-25
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Called today for sandwiches and fab strawberry tarts to take out, both excellent and good value. Staff so pleasant and friendly. Definitely call again.
Fussy1is . 2020-10-08
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Would not let me use toilet even though I was buying food from them and pleaded with them to relent! It's just unkind to refuse and its a basic human right. Staff are miserable and seem to take pleasure in being awkward. Unhelpful when asking questions and they literally glare at you like you are a nuisance - been giving them the benefit but this has been my experience last 3 visits. Don't think they like having Customers. Food was average too. So many other places locally where staff have a ready smile and seem like they enjoy their job.
sazzles51 . 2020-09-16
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Literally the worst jacket potatoes, I’ve complained about them before as they’re just awful especially for £4.95 yes £4.95!!!!! I visited again hoping there may have been some improvement but they still haven’t changed. I genuinely think they just shove them in the microwave rather than actually putting them in the oven! Very poor wont be going again.
dancar17 . 2020-08-17
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It was our wedding anniversary ... nowhere open in Skipton for a nice takeaway milky hot chocolate on a wet and cold May morning- or so I thought. Just driving home when we spotted Walkers was open. So observing two people only in the shop notice, I went in and ordered two large hot chocolates. They duly arrived and for £3.70 - the best tasting hot chocolate I’ve had in AGES!!! Fab selection of lunch goods, nice bread, cakes etc - I’ve never been in here before. Staff were very friendly. Tough being in a frontline position right now. Utter respect for the staff at Walkers.
Clachangirl . 2020-05-19
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This very busy cafe and bakery offers a wide selection of food throughout the day, there iare a few tables downstairs and a larger dining room and toilets upstairs. Food was good, prices reasonable, service was a bit slow.
menubuster . 2020-03-11
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Local bakery with cafe over, offering excellent choice of food and value for money. Clean, friendly service.
ValerieM1484 . 2020-01-04
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By far the best bakery in Skipton. If your visiting Skipton walk up the high street and past the Castle Pub.You can sit in or take away. Everything is freshly prepared in front of you. The staff are very friendly. It’s a shop that’s used by locals. Can get busy at lunch times as it’s used by the kids from the local schools.
scottwP2467ZU . 2019-12-10
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We had breakfast at Walkers (stayed overnight at the Pinfold just across the road). We were impressed as soon as we arrived, at the bakery products on display and the presentation of the dining area upstairs. The food is excellent and provided very quickly by friendly staff who obviously take pride in their work and the company they work for.The coffee is very good and hot, the bacon roll and fresh croissants really hit the spot.We were so impressed that we returned for a light lunch..highly recommended in every way.
johnrobertb693 . 2019-10-19
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I always call in for breakfast on the last day of my holidays , the food and service is always excellent, during the week I purchase rolls for my walks and some cakes, I always take cakes home for family and friends, pity there's not a shop in Norfolk ☺
honingwendy . 2019-10-08
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My family and I eat here on a weekly basis. The food is perfect and lots of it, and the presentation is first class. The staff are always friendly and welcoming. In our opinion theres nowhere better to eat.
briggie1980 . 2019-10-03
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My mum had been given some vouchers for her birthday, so went there yesterday. Phoned up to ask if we could reserve a table, and we could. This had been done for us as requested, and upon arrival, were directed to a lovely table in front of the window. We were undecided what to choose from the menu having seen all this wonderful food coming from the kitchen, however, we eventually decided on the afternoon tea. Words cannot describe how we both felt when this arrived. The overall presentation was amazing, and the food outstanding. Care and attention had been considered for every part of it. We were both unable to finish all of it, so were presented with some lovely boxes in which to bring home the food we were unable to eat. The lady who served us was extremely obliging, and nothing was too much trouble. Neither of us had been there before, but it will be a place that we now frequent when we are in Skipton. A must place to visit as it is just brilliant! Thank you for providing such wonderful food and an overall fantastic experience.
12sully . 2019-09-04
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Good full English breakfast only spoiled by the inclusion of the American hash brown. This alien item has no place in the full English. Service good. Staff friendly
YTD225 . 2019-09-04
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Having visited this bakery several times we have been left feeling absolutely appalled.We recently spent 17.00 on sandwiches and 2 slices of toast. After we had finished our food my Grandson wanted a caramel slice. Having paid to sit at a table we were dumbfounded to be asked to pay an additional 1.00 for him to have a treat. We left after owner refused to allow us to remain at our table. She insisted we must pay the extra. It is not a question of the monetary amount but of the fact that we had already paid to eat in.We will never return to this establishment!!!
Trish J . 2019-08-30
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Enjoyed a light lunch in the sunshine at this popular cafe and bakery, there is a wide selection of cakes and other bakery goods to tempt you.
menubuster . 2019-07-21
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Very friendly and polite staff, well cooked breakfast and very tasty. Service was quick! Very nice curd tarts!
Marion W . 2019-07-17
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My wife and I popped in after a wander around Skipton and Skipton Castle.
MartinJWS . 2019-07-01
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My sister and I frequently visit Skipton and on this visit discovered this fabulous little place.
Trish J . 2019-06-15
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Visited twice with family, great little lunch place. Love the panini. Family loved it as well. Highly recommend it.
Mark I . 2019-04-25
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Visited twice during a 2 day stay. Food absolutely top notch. Fresh, tasty and quality ingredients.
Trish J . 2019-04-20
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A young lady called Chelsea served us and she was fantastic a definite asset to the company. This is also a nice place to come to for food. Thank you all.
Digitalman2 . 2019-01-28
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Food was good, service was good, even brought a drink out for our dog, staff were friendly & the cakes were delicious
jeep5860 . 2018-09-19
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The food is delicious, wether it's eat in or takeaway. I would highly recommend this place to anyone. You also can't get your lunch without indulging in some of the delicious treats, my favourite is the brownie, it's so good!! There's so many to choose from though, something for everyone! They make all the treats themselves, as well as the bread, so everything always tastes really good and really fresh :)
Angel1727 . 2018-09-07
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Lovely welcoming place. Very tasty simple food and the added bonus of a few toys to distract little ones.
Milotheclimbingcat . 2018-08-28
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Nice interior, decent menu choice, reasonably priced, good portion size, well cooked (the chips were excellent- crispy outside, soft and fluffy inside), friendly staff and nice views from the upstairs windows. And complementary chocolate with the drink. What more do you want? We will return.
SteveBavis . 2018-08-25
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Had the opportunity to have breakfast for three of us this morning and the bakery downstairs is very smart and well set out as is the cafe upstairs, also very clean. Decided on three breakfasts and three americano’s for just under £30
7071spc . 2018-08-23
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Lovely lunch. Very fresh and healthy we each had a platter mine being ham and hubby a plougmans. A little too much lettuce for me as I don't like it or rather it doesn't like me! The buns and cakes were all amazing and to die for! The only problem is which to choose, as they all equally look as good as each other. Good service and very tasty food.
claireabella13a . 2018-06-10
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Me my partner and son visited for lunch lovely food and service good value for money would definitely be visiting again
Danielle W . 2018-06-06
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While I was out with family walking up to the church we came across the Very nice cake shop / chocolate tiers we decided to stop for tea and when we asked a nice lady behind the counter said we do meals sandwics up stairs so we decided to have chicken salads and tea it was excellent the best I had in cafes/restaurants in a While very clean and helpful staff and well worth the visit if your in or around Skipton I will be calling back very soon
thomas3600 . 2018-05-09
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We were sent to this venue for breakfast. What a treat! We had a fantastic and fairly priced breakfast. It was freshly made and absolutely delicious. My wife had mushrooms on toast and I had an English breakfast. There were a huge selection of breads, cakes and patisserie. It must be the premier baker in the area.
toby b . 2018-04-29
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Table booked upstairs for my daughters 10th birthday lunch, staff very helpful and stored the buggy for us so we could go upstairs.
T888JCH . 2018-04-28
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Had to sit downstairs as we had a pram and 6 month old who needed it. Might be why we felt the service wasnt as great. Had to pay straight away...again might be because we were downstairs. Specifically asked for no butter on sandwiches and butter was in them. Afternoon tea was ok. Scone not as nice as some. Overall ok but wouldnt rush back.
Tracey L . 2018-03-19
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Afternoon tea is the new in thing, and Walkers offer it for kids too. My two children love it, with sandwiches of choice and sweet treats too. Affordable price too for a lunch kids treat including a drink as well. The adult food is delicious too. A must visit.
Anonymous01112008 . 2018-02-06
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We called here for a cake and coffee and what a treat it was,very nice cake and coffee all served well.
wilkosteph28 . 2018-01-14
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Found this place by chance before xmas. 2nd time we have visited, lovley place, good food, friendly helpful staff in the shop and cafe.
Carol J . 2018-01-02
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This is actually a coffee shop and a Chocolate ,s o for anyone in need of a little local gift, it is well worth a visit.If you're not sure, buy a coffee and you receive a chocolate sample.
StephanieB873 . 2017-10-19
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Just delicious. And beautiful cake treats too. Will come back here time and again. And friendly, helpful staff as well.
NewZealand-7 . 2017-10-07
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meeting some friends in the town centre and was recommended this café for lunch.
397mauriced . 2017-09-23
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We've eaten here twice now and both times have been really satisfied. Service is friendly and always delivered with a smile, the portions are large and very tasty, with prices reasonable. Plus, upstairs you can watch the world dash by on the road or amble by on the canal, which always adds interest to a lunch for me.
KAB17UK . 2017-09-15
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I had lunch there today with a friend and a relative and it was really good. The service was good and the food and chocolates were delicious. I'd really recommend it to anyone visiting Skipton.
Mossman19 . 2017-08-21
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Had a fine bacon sandwich here and my friend was pleased with her lunch. Friendly staff. Go upstairs if possible as the tables downstairs are ridiculously small.
Chris H . 2017-07-19
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We couldn't fault this place. The food was excellent especially the homemade Cornish Pasty. The views through the upstairs windows were great and the staff were friendly and helpful.
KittenandTinks . 2017-06-24
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Had a lunch time visit 2 weeks ago and everything was fine. Tuna on Granary and Pot of Tea for £4.60.
AliEMYorks . 2017-05-30
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Walkers is excellent for a lunch and very good value for money. They have a varied menu and the food is always good.
Steve R . 2017-05-04
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Our usual "haunt" in Skipton. Fresh baked bread and cakes, handmade chocolate and a cafe upstairs as well. For those less able there is a downstairs seating area, and seating outside if the Yorkshire weather is fine.
plantigirl . 2017-04-19
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I work on the same street as Walkers Bakery and use it frequently. The staff are friendly, attentive and service is very good. The sandwiches are portioned generously and pastries are brilliant. The company i work for also use them as a catering service and it is always on time and well prepared. A fantastic establishment.
Warren_Woz . 2017-04-05
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If you are ever in Skipton and want a drink, pastries or a meal at lunch time give this place a go!
mchl77 . 2017-03-17
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SOUP AND SANDWICH SORT OF PLACE but because a bakery. bread, pastries and pies are fresh and tasty Inexpensive but pleasant ambience
Eames;Mrs.jacqu... E . 2017-03-10
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Called in by chance and I'm so glad we did.
Pelsall-Posse . 2017-02-22
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The only down side to our breakfast in Walker's cafe was the realisation that it's taken us so long to find it. It's lovely on all counts, friendly staff and nice food. It's just over the canal along from the church and well worth seeking out.
David120365 . 2016-12-24
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Nice welcome, friendly helpful staff and great range of best quality produce. Best Bakers I've ever been to 5*+
tellitlikeitis171 . 2016-10-27
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We may live in Skipton but still head to Walkers for a coffee and cake treat. Excellent prices, super cakes and a really good coffee accompanied by a mini chocolate treat. Heaven! Need I say more?
LuluMary27 . 2016-10-15
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You got to try the full monty, but unless you have a big appetite this ones for sharing. Great value, plenty of staff on hand so don't worry to much if you see a big que, which I think is inevitable depending on your time of visit. Give it ago it's the best in skipton.
I2532OBpaulm . 2016-09-27
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Popped in here for lunch today with friends. I chose the soup ( courgette and brie) and sandwich option. (Egg mayo) Both were excellent and can't complain for £4.95. The cakes looked delicious however I resisted.
Ruby37 . 2016-08-31
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We had a beef and a cheese salad sandwich two cakes a coffee and a tea all in the cafe and it was £12 the lot. The cakes were lovely and the sandwichs were very tasty. Highly recommended and we'll be back.
Rob T . 2016-08-27
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This is a great cafe. We sat outside as it was a lovely warm day. We had toasted teacake, scone and lovely jam. The pot of tea and cold drink was very reasonable. Next time I will try one of their delicious sandwiches. There was a huge selection of bread and cakes from the bakery and we bought some to take home.
discerning_critic_11 . 2016-08-16
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After walking from Burnsall I arrived around lunchtime and Walkers Bakery was just the place to find. The no-nonsense "bacon-sausage-egg" crusty roll sandwich went down a treat. All for less than £3.50. Good deal.
peetg . 2016-07-31
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This bakery is the best in Skipton, bread, patisseries are all delicious and fresh we have never had anything sub standard and visit quite regularly
567HelenG . 2016-07-29
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Popped in to buy a wholemeal and a white loaf, only to find some Eccles cakes staring me in the face. Nice to find a bakery that does not disappoint, in fact the Eccles were some of the best we've had which meant we had to re-visit!
501hilaryd . 2016-07-20
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We were staying just across the road from Walkers and thought we would try it for a lunchtime sandwich Lovely choice of fillings
Debmor . 2016-07-20
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Ate here on Monday 11th July for a late breakfast/ early lunch. Highly recommend this 'sit in' cafe. We sat upstairs and it was comfortable, clean and pleasant. The menu was varied and offered a wide selection including full breakfast, toasties, sandwiches and more substantial meals. We had toasties and bacon roll and cakes. Very reasonable. Staff efficient and very friendly. Would recommend this place to eat.
Larkin1926 . 2016-07-13
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We visited here on a Saturday afternoon. 2 ccouples with a baby and 2 young children. We were told of ffurther seating upstairs and they put the pushchair away whike we waited. There was 2 baskets of toy's and books for the childre. Staff weree all friendly the place its self was very clsan. Good tea and cakes. I would definitely recommend it.
rmg95 . 2016-06-27
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Lunch today was first rate. Excellent service and generous portions. Beautiful ham and and salad. The quiche, served hot on request, was really tasty. Comfortable and a leasing environment. Lovely toilets. Highly recommended. Will definitely choose here again for the quality of food and very reasonable prices.
Pear13 . 2016-05-24
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Met in town with family for lunch. Food was excellent with very generous portions and very tasty. The shop is very busy a sign of its excellent quality!
Shane R . 2016-05-18
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Going to Skipton and on arriving decided we needed a cuppa, after walking along the canal bank and coming up across the road from the "Old pie shop", across we saw the shop "Walkers". A bakery with a coffee shop. Popping across the road we entered the shop where you are greeted by the sight of cakes and breads, we could have sat outside or inside the shop but we went to the restaurant upstairs. There we enjoyed toasted tea cakes, and they were a large size, also a cake and tea for 2. The service and the choice of menu and price were excellent. I also visited the "ladies" and happily found that it was spotless, was of a really good size and had facilities for those with little ones.
Diane K . 2016-05-04
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Walkers cafe is one of the very few yorkshire cafes that realise the comfort of seats and tables is important. the food is fresh and a good price. the soups are always fresh as are the breads and pies.the staff are pleasant and quick to serve food. I go here twice a week and would recommend for a good tasty lunch
gazst . 2016-04-20
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Went here with my 2 girls in the school holiday for lunch. Friendly atmosphere and delish food that was well worth the money! We too cakes away as we were too full to eat them there. Would recommend to anyone.
Vicky B . 2016-04-13
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We had lunch here, what a lovely find just outside the main town of Skipton. The cafe is decorated lovely and the food matches. A great selection of sandwiches and cakes at good prices. The soup was delicious! Also, there's a chocolate shop downstairs......!
thorn2n . 2016-04-02
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Surely the best meeting place for hot drinks , sandwiches and hot meals in Skipton ! Set on Water Street with views over Skipton to the moors this is an excellent meeting place for breakfast , lunch or tea ! Hot and cold food all the various coffees and teas are available , all excellent ! This is a family run business par excellence !
brianmC1524RU . 2016-03-16
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We called for a midday snack . Soup and sandwich and a sandwich plus coffees Nice atmosphere , good service , good food The following day we went back to buy some of their cakes , very tempting
Mike Y . 2016-02-29
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This family run business is the best coffee/ lunch place around . Wonderful pies , cakes , sandwiches and all kinds of confectionary made on the premises , there is a super cafe upstairs and a wonderful chocolate shop downstairs , absolutely fantastic !
brianmC1524RU . 2016-02-03
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As a group we order breakfast from walkers at least once a month, the quality of the food is of a high standard and never fails to disappoint, the price is also very reasonable for the quality!
CharleeEdgar . 2016-01-09
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Charming, friendly bakery which makes excellent, proper bread, cakes, curd tarts, fruit pies etc and has a busy counter trade for takeaway hot & cold sandwiches, soup, meat pies and so on. Not expensive. Customers range from schoolkids from Emysted's Grammar School, to manual workers, GPs, white collar, the lot really. Pavement tables and inside on the ground and upper floor. Staffed by lovely ladies. Open 8am to 4pm, closed Sundays. WC is upstairs.
Freddy M . 2015-12-16
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We have been back several times. Food can be prepared for picnics, or bought to take home & eat. There is a large variety of fresh items!
Denver3900 . 2015-10-08
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Called in for morning coffee whilst waiting to attend a meeting locally. Warm friendly service, clean, comfortable and lovely coffee. All very nice.
MD-FatDonkey . 2015-10-04
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great food great bread all made on premises open very early café looks fantastic will definitely be back again
jimandmags_13 . 2015-08-17
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Great bakery. The food is always excellent and very fresh. Sandwiches are made to order and always bursting with the filling. My only grumble is that sometimes the staff can seem a bit grumpy but I put this down to the place always being busy!
567HelenG . 2015-08-16
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Arriving in Skipton at lunchtime with 2 fussy teens. Found this lovely bakery with upstairs cafe. Great views and friendly staff. 4 tasty baguettes and chips later meant a stress free lunch. Tasty food and good service.
757sheenae . 2015-08-06
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We'd been out walking and were looking for somewhere straightforward and comfortable to refuel and relax. Walkers was just what we were looking for - tasty turkey rolls, good coffe, friendly service - what more could we have wished for?
Gill I . 2015-07-12
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This was a repeat visit. I've always enjoyed the sandwiches in granary bread but today they didn't have any granary. I'm sure I ordered my sandwich in brown but I can't be sure and it turned up in white and I decided not to make a fuss. My friend asked for no coleslaw as part of the garnish but when our sandwiches arrived I had no coleslaw and she did. Oh well easily sorted (presumably she took the plates back behind the counter and swapped pates).
AliEMYorks . 2015-06-12
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Very helpful staff - can take away or sit in (or out weather permitting) - Have space downstairs and a larger room upstairs, and on the lower floor is their Chocolate room. Their home made cakes are to die for!!!
Nikki F . 2015-05-17
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We arrived for breakfast just as the shop and café opened so it was quiet. The food was lovely - bacon sarnies and mushrooms on toast and a pot of tea. However, the croissant we ordered arrived late, cold and without any butter or spread which seemed odd - but this was rectified at the second time of asking. The upstairs has been recently decorated - the bread and cakes in the bakery downstairs all looked delicious. The staff were all very friendly and welcoming
Mary R . 2015-05-08
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Had lunch here, first trip to Skipton and was looking for some where to eat saw this place, does not look very big from outside, but there is a very nice café upstairs, food freshly prepared very clean and welcoming staff and reasonably priced.
fescott . 2015-04-27
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553 Opinions
We had a lovely couple of nights in this charming pub/hotel. Our room was comfy, spotlessly clean and warm. The food in the restaurant was excellent both breakfasts and dinners. The staff friendly and the place had a lovely cosy friendly feel. Would definitely return and recommend.
1341 Opinions
Excellent as always. Booked before as come annually and have for past 10yr with our little lads and grandparents. Stunning food , lovely welcome and brilliant staff ! Our favourite place highly recommend
44 Opinions
Always pop in here when in Skipton. Clean, decent foods, pleasant staff. Yesterday however female server couldnt give a hoot. Long unkept hair, hand either on hip, in pocket or arms crossed. Looked at everyone like we were all dirt. Spoke appallingly. I waited in line, then she said 'back in a minute' and vanished. 5 mins later came nack and simply said 'yeah?'. Good grief, shockingly bad. Is this the era of a Mike Ashley owned business?