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3.0

Based on 36 opinions finded in 1 websites

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Nº 496 in 539 in Stratford-on-Avon

Nº 129 of 135 Other cuisines in Stratford-on-Avon

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor363.0

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Tried to purchase avocado but with bacon not smoked salmon, not only couldn’t they do this but couldn’t do it without the salmon either, apparently all pre made food, how awful.

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Linda B . 2024-02-10

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I know this store struggles to get staff. Especially at Xmas but today was a new low. Its starting to become a depressing experience. We ate in the cafe and I had a bottle of pop and a sandwich. No glass offered for the drink so I had to go back to ask. I then realised I had no plate for the sandwich. I couldn't be bothered to get up again so ate it out of the packaging. Watching the crumbs going everywhere. Its really not like me but people are making everything into a miserable experience. I could see the girl on the desk just standing there looking at her phone. Then on exiting, they were all on their phones on the customer service desk. At least put a policy in of no phones on the shop floor if you cannot trust your staff. Appalling customer service today. And the man on the till, although trying to be friendly must have sworn about ten times. They don't have that problem in Aldi !!

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AIB . 2023-12-22

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The cafe reopened after being shut for months. Unfortunately it reopened with one miserable member of staff still there. Everyone else is fantastic! Please move him somewhere else he's always so unfriendly.

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Susie 31 . 2022-04-10

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The cafe used to draw us to Waitrose, even after they stopped free coffee. The freshly cooked bacon rolls were super tasty. Now they are prepackaged and as tasteless as at Costa. At least the staff are consistently lovely.

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Strider09 . 2021-12-12

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Bacon sandwich, dry bread and tiny amount of bacon. Appalling value. Staff very good but constrained by their orders from above on portion control

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Simon M . 2021-08-03

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Today's offer was 25% off lemon drizzle cake with a tea or coffee but there wasn't any, this was about 11.20. Never been offered hot milk with tea before unless I'm aboard!

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susiemay31 . 2021-07-28

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Tip - avoid the mother & baby brigade's session, because the strollers 'n buggies make access difficult. Achieve missing the crush and you are assured a comfortable and enjoyable meal. Great quality food selections; prepared freshly, with high grade ingredients.

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nikcid . 2018-01-17

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Free coffee on offer if you have made a purchase. Pleasant sitting area with newspapers, good selection. of snack items.

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Ronnie S . 2017-12-12

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Quería tomar una taza de té después de una rápida compra y me arrepentí tan pronto como llegué.Obviamente, el té es caro. . . . es Waitrose. . . . pero esperarías que el entorno coincida. Sin embargo, fue bastante desagradable. Alrededor de la mitad de las mesas vacías habían usado vajilla y cubiertos. ¡La silla contigua a mí estaba desgarrada con una cinta descuidada! ¡Había las telarañas más grandes que he visto colgando del techo y el piso estaba sucio y estaba lleno de servilletas, periódicos, números de mesas, etc.!Pudo haber sido comprensible si hubiera estado ocupado, pero no fue así y durante toda la estancia de 20 minutos, las señoras detrás del mostrador charlaron consigo mismas y en 2 ocasiones los gerentes caminaron por el café, claramente vieron el desorden y ¡no hicieron nada!Huelga decir que no volverá a pagar un precio superior para el té mientras sufre una experiencia sub estándar.

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369nikr . 2017-11-29

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Este Waitrose excede el servicio al cliente en mis ojos. El personal en realidad habla contigo, sonríe y te ayuda a empacar las compras. El personal de la cafetería también es muy amable y servicial. Tuve un pecan yum yum y un café. El café tenía un sabor un poco fuerte para mí, así que la amable señora sacó un poco de mi taza y agregó más leche caliente. Mucho mejor que el wollaton - nottingham cafe. Gracias "Volveré" si no me suicido en mi bicicleta con todas esas compras?

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N786ATlisab . 2017-11-28

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Este es, de lejos, el peor desayuno que he tenido. Ordeno dos de los completos ingleses uno vegetariano. Ambos estaban fríos y crudos, con porciones faltantes y mi huevo estaba crudo. Creo que solo mostraron que la sartén era mi salchicha vegetariana. también congelaron los hongos donde no estaban cocinados y parecían como si los hubieran dejado en el refrigerador durante tres meses. Nunca volveré a ir al café Waitrose en Stratford on Avon para evitarlo, fue impactante. Creo que el problema es que los niños pequeños tratan de cocinar. 't no, pero después de leer otras críticas parece que esta es la norma Waitrose ¿qué estás haciendo! !

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adamh437 . 2017-11-26

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Estábamos buscando un lugar para desayunar cada una de las 4 mañanas en que estamos en Stratford Upon Avon y decidimos que Waitrose Big Breakfast parecía ser una buena opción para no necesitar el almuerzo. Fuimos allí esta mañana y, a pesar de que había mucho personal, había una gran cola y mesas sin limpiar, así como mesas y sillas sucias. En un momento dado, el gerente tuvo que venir a ayudar a limpiar mesas. Cuando finalmente llegamos al frente de la cola para ser atendidos, no había zumos, así que un miembro del personal fue amablemente a la sección de comida para ir a buscarla, pero no había zumos de naranja, que era lo que había pedido. Terminé comprando un cartón de Tropicana del supermercado y pidiendo un vaso. Las salchichas sabían extraño y tenían una textura extraña. El resto del inglés completo estaba bien, pero nada especial. Pedimos mermelada con nuestras tostadas pero, una vez más, no tenían ninguna, así que un miembro del personal fue a buscar grandes frascos de la tienda. Mi hermana pidió panqueques de mantequilla con plátanos, jarabe de arce y yogur. Deberías obtener dos. Solo llegó uno, cubierto en Nutella en lugar de lo que se anunciaba en el pizarrón. Ella tuvo que raspar todo, ya que era tan enfermizo. Nadie le había preguntado si podían sustituir los ingredientes y también le cambiaron la cantidad. El personal era encantador, educado y trató de ser servicial, pero lamentablemente desorganizado. Es una pena y vamos a encontrar un lugar alternativo para el desayuno por el resto de nuestra estancia, lamentablemente.

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Susie H . 2017-09-05

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Pedí un rollo de tocino hoy en el café.Se sirvió rápidamente, pero cuando vi lo seco que estaba el rollo, revisé el interior solo para encontrar que el tocino también estaba muy seco y frío, y que no había mantequilla en el rollo.Devolví el rollo a un miembro del personal y les dije que no estaba contento con él y me ofrecieron otro, pero me negué. Luego me preguntó qué más me gustaría y el juego limpio me trajo una alternativa de tostadas de jamón y queso, que era muy buena y sabrosa.Sin embargo, creo que mi primer pedido definitivamente no estaba a la altura de los estándares de Waitrose

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Mary P . 2017-09-03

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Paramos para almorzar con los niños mientras compras en sábado. El café estaba tranquilo cuando llegamos pero la mitad de los refrigeradores de vacío, cajas de almuerzo de 2 hijos ordenados, una envoltura caliente, sándwich y dos cafés. Esperamos 30 minutos! Muy desorganizado, tuvimos que pedir mesa para ser comida, cuando estaba llegando, pedimos cubiertos, pedí servilletas. . . Nada parecía ser reabastecidos, administrado por adolescentes de fin de semana. Pérdida de 30 libras! No me alojaría aquí de nuevo.

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Oschog . 2017-04-29

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La tienda es excelente en todos los días. . . . . . . . hasta llegar a la cafetería, que es una muy triste decepción.La mañana que visité, el Departamento había casi enteramente por estudiantes ninguno de los cuales parecía haber tenido entrenamiento básico de servicio al cliente. No es su culpa por lo que el servicio en todos los aspectos era amateur y francamente inadecuado.Pero peor aún fue la comida - francamente tres rebanadas de Luke - media salchicha caliente en un papel menos que nunca será rústico fresco vale la £3. 60. Que las pieles en la salchicha era incomible simplemente la gota que colmó el vaso.El doble espresso era igual de apetecible y solo a la mesa caliente.Esta fue la primera y será la última visita a este establecimiento, francamente, la cuchara grasienta vagón catering aparcar en un diseño de un par de millas de distancia ofrecía comida de mejor calidad fresca y caliente y bebida a precios de mejor relación calidad-precio.Comparado a otros establecimientos de waitrose, este es un desastre que es perjudicial para la marca. Simplemente horrible.

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Geoff B . 2016-12-30

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Al llegar temprano para comprar, me decidí a tomar el desayuno en la cafetería. La señorita que me atendió fue les que amable. Pedí una taza de té y el dolor bacon rustique. Lo que me sirvieron fue un bollo de pan de tigre con dos fríos y secos trozos de bacón grasiento. Terrible calidad y mala relación. Cuando le pregunté por qué no estaba en un rollo de pan rústico, me dijeron "no tenemos para darle a usted lo que dice en la junta "realmente? ? ? ? ? ?

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amontgomery69 . 2016-12-09

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coffee and cakes are out of this world,service 100%,clean,you can have a chat,read free papers,clean toilets

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MALCOLM M . 2016-10-18

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The food is good here, but the restaurant seems understaffed and disorganised. Uncleared and dirty tables are too often seen. Frequently had to wait more than 15 minutes for my food, by which time my drink is cold. Staff are pleasant enough but seem to be running around under each other's feet.

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moses_karibu . 2016-07-28

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Great ideas and compares very favourably with other supermarket cafes. Slow service due to volume of customers.. Staff are delightful

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J2143X . 2016-07-23

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Use this cafe so often. On the way home or easy to meet at as always somewhere to park and an empty seat (normally).

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Lucinda S . 2016-07-13

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I know it's going against the grain, but my experience this morning was terrible. A few leftovers of dried up breakfast, no ketchup until I asked and a scowl when I asked if I could have fresh bacon, not dried and crisped. The price with a cup of tea was over £7.00? No justification for such poor service and food quality, from a respected retailer.

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493derekm . 2016-06-11

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We visit a couple of times a week and the coffee and atmosphere are good - perfect for 45 mins with friends or a magazine/newspaper

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trevora29 . 2016-05-01

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Standard Waitrose fayre - perfectly acceptable, good loos. Quite a pleasant outlook but most of all this is the last chance to stop before you reach Stratford and have to find somewhere to park. Depending on traffic, Stratford town centre is 5 to 35 minutes away.

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sue e e . 2016-05-01

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We all know Waitrose is a chai and facilities across the country will be similar. SuA is not a conurbation so the cafe takes on a near club effect with regulars meeting and enjoying the facilities including newspapers and wifi.

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Ronnie S . 2016-03-15

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Despite the almost permanent queue at the counter I enjoy a break here. In the summer you can sit outside and enjoy the almost rural location. Situated next to one of Stratford's Park and Ride you are best approaching this Waitrose from the south - traffic in Stratford is awful nearly all day every day. A good supermarket cafe.

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Mary S . 2015-10-12

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Nice experience although it is 'just a cafe in a supermarket' however, it is light and airy with an outside seating area. Had our 'free' coffee using our 'mywaitrose' cards and a substantial sandwich and fry up.

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283lynnt . 2015-09-05

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Very pleasant staff, always helpful, good quality food. Always vey busy which suggests the public like and use the this cafe time and time again.

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Cliff840 . 2015-08-05

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The staff are great. As you would expect from Waitrose: friendly, courteous, polite and efficient.

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Jeremy_Stratford . 2015-07-25

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Just love the quality of Waitrose. The café is a great place to stop, meet up with friends and check your shopping list. Free drinks if you have a Waitrose card but you do have to buy a food item.

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MKR5845 . 2015-07-23

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It is convenient, attractively set out, spotlessly clean, has wifi, newspapers and produces great coffee - what more can one ask for?

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Ronnie S . 2015-06-25

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First visit here, staff pleasant and welcoming. Had coffee and cake. Very nice. Atmosphere good. Clean tables. Will call in again.

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SurreySlik . 2014-10-07

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We had visited Stratford on Avon notice a sign for Waitrose in The Rosebird Centre so called into the Waitrose Cafe for our lunchtime snack.It was quite busy but we were served quickly. A good range of food on the menu. We had sandwiches. I had the egg and cress on malted bread it came with a hard boiled egg sliced with the cress it was very good,one of the best sandwiches I have bought recently. We had a pot of tea that was very good. I will certainly return again next time I visit Stratford. The Cafe is part of the Waitrose store.

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keith c . 2014-10-01

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We popped here for a hot breakfast on our way to visit a spa -assuming it would be a quick and tasty visit. We were amazed that tables were cluttered and my daughter had to clear our table for five herself. We were impressed with choice on menu board and eagerly awaited our food. We were one of two tables only,awaiting hot food-everyone else had just beverages. Bearing in mind we had spa appointments we were on the verge of asking for a refund as three bagels pancakes and two scrambled eggs&tomatoes; on toast took soooooo long to arrive.the food was tasty but we had to rush it to make our time slot at the spa. We were about fifteen mins late arriving thanks to the lengthy time the kitchen took to prepare breakfast.

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paradisas_lady . 2014-09-30

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Called in in on our way past to buy a few items and anything reduced.

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AnotherEngineer . 2013-07-31

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So nice to visi this cafe after a shopping trip. Clean, light and airy. Nice toasted sandwiches and good choice of pastries. Service a little slow, but it is early days yet.

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moses_karibu . 2012-11-08

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Myself and my mate had an hour to spare for lunch so I recommended we go to Waitrose having had good meals in some of their other cafes.The staff were very pleasant and helpful.The surroundings were pleasant and the cutlery very posh so all boded well. However my mates fish and chips were he said pretty tasteless and for the price not that generous a portion. I had the burger which was more bun than beef and with a minimal amount of chips which again had no taste to them. Both meals needed a bit more "attitude" as Jamie Oliver would say. All in all a bit dissapointing. This a brand new supermarket and perhaps needs Delia or Heston to go and pep the cafe up a bit!

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Romanticcouple60 . 2012-10-08

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