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3.5

Based on 73 opinions finded in 1 websites

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Nº 225 in 304 in Wokingham

Nº 48 of 61 British in Wokingham

CUSTOMERS TALK ABOUT DISHES WITH..fishbatteredcooked
Score
OpinionsNoteTripAdvisor733.5

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Brilliant fish and chips! The quality of both the fish and the batter is great. One of the best in the area, from my experience! Chips are good too…

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Hannah Lebrecht . 2024-01-11

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This plae is amazing i have been going for years and they have never dissapointed still the best chips in wokingham and very nice people

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Alfie W . 2023-10-17

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I’ve been here a few times recently. Fish & chips cooked to order every time. The people who run the business are very nice & polite.

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Sharzie89 . 2023-06-02

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Used to be the best fish & chips for miles, and worth the wait, not now. Chaotic ‘order/ queue’ system. No welcome or acknowledgement when entering and unsure of whether to queue up to order (and get served (like previous management) or order upon arrival then queue to collect. Very confusing, extremely long wait (with no-one telling you what for) Food definitely not up to standard of previous owners. Tried again this evening but this was the last time as no idea whether we’re now supposed to order then sit down, or sit down and wait as lots of people standing around seemingly in same dilemma, and when we tried to ask, were ignored. Left and went to another fish & chip shop at the other end of town where we received amazing service and delicious food. We’ll be going there from now on!

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Wendy D . 2023-05-12

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By far the best fish and chips around Wokingham. Yes theyre a little old fashioned and sometimes there’s a wait but it’s worth it.

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celiareed . 2023-02-10

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not the usual standard that we are used to, chips were a bit dry and the fish was nt very big , they didnt sell bread buns so that i could make a chip barm , had to go to the shop a few doors away and buy some buns from there

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elizabethford . 2022-08-18

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I visited Wai Wai fish and chips on a Friday evening, about 3 weeks ago. I ordered cod and chips. Unfortunately , I had to throw away the chips, they were very dry and tasteless even though I’d asked for salt and vinegar. The fish was fine, luckily. I returned there this evening , knowing it would be quieter and hoping it the bad quality of the food from last time was a one off. I told the people who worked there that I’d had to throw away the chips from the previous time as they were inedible. They actually couldn’t care less! Neither of them said a thing - no apology , nothing. Thinking that he was going to give me a discount, he said nothing whatever and charged me full price ! I even mentioned again how I’d had to throw the previous ones away. This time the chips were marginally less dry . Such terrible customer service . I don’t know what happened to the previous couple who were there for years - they were brilliant , but I am certainly not returning to this place again

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G3693IQkarenb . 2022-07-05

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Worst ever fish and chips. Assume the fish and chips are from Makro and cost £10. Next time will go to Loch Fyne and get their signature Fish and Chips which cost around £15 and also give mushy peas

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567shekharn . 2022-06-29

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These fish and chips are lovely. I’ve now been four times in a month and they’ve been consistently good. The batter is dark and tastes lovely. The fish is generally good and sometimes exceptional with large flakes. The chips are dry and crispy - as chips should be! Two tweaks to improve- 1/remove the fish skin and 2/ more pace with the chip cooking and wrapping to move through customers more quickly on a busy night- I don’t want to hang around for an additional 10/ 15 minutes when I see my fish is cooked!

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gorgeousgirl . 2022-05-31

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Regrettably a once great chippy is now mediocre. For years they always seemed surprised when customers wanted chips. 9 times out of 10 there has been a long wait for chips. In the past the wait was worth it. Sadly these days the "fresh" chips are dry, over cooked and horrible.

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Montyf1 . 2022-05-23

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Used to be top class. Arrived around 7.45pm on a Wednesday. Zero customers, I should have known. Refried chips. Pretty poor. Fish not too bad but. Nowhere near standard it used to be. Fairly certain it’s under new management. Such a shame. I made a special detour on the way home to stop here but never again.

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David S . 2022-05-04

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As always delicious fish and chips, crispy batter, fish fleshy not dry, chips just right not under or over cooked and huge portions.

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Yorkshiregalatheart . 2022-02-27

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Use to be one of the best chips shops in Wokingham. Now hard and dark refried chips. Fish batter dark and greasy . Such a shame.

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L1054GMwayned . 2021-11-06

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In the lockdown we've been dependent on the closest restaurants and I walked to Wai Wai's which is not too far on a cold friday morning as I craved nice and warm chippy. They were only doing take aways as we were in lockdown and usually used to see queues outside so was keen to try them out. I was the first customer outside and it was still not opened (they open at noon) so was very happy and expected freshly battered fish and crispy chips. However to my dismay, when I opened the packet, there were layers of paper leaking with oil and the fish was coated with endless batter, fried and refried. The chips were very hard too, you could make out it was refried. It was so bad that it had to be binned. I'm definitely not getting anything from Wai Wai's any more and will not recommend it either.

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Akvig . 2021-04-21

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We have visited Wai Wai a few times over August, September and October 2020 and find their fish and chips to honestly be some of the best I've ever had. The batter is light and super crispy and the fish seems always to be cooked fresh for me/us. The chips are lovely and crispy. Quantity is perhaps a little small (large portion is not much bigger than a small). Very covid-19 safe .. Relatively small menu which is fine and allows them to concentrate of producing a perfect product. This is the best fish and chip take away in the area that we are aware of .. we travel across the town and past 2 more local f&c takeaways to buy from Wai Wai. Highly recommended . Please note that they ONLY take CASH. Not cards / cheques ... not an issue if you know, of course ... but a card machine would be more convenient .. and I'd suggest they get one.

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funfamily70s . 2020-11-06

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Had an amazing fish and chips here tonight. My first time coming to Wai Wai and as a professional foodie, I was uber impressed. Friendly service with a smile. Fast and efficient service. Large portion sizes Great value for money Fresh fish Moist flakey fish with great chips and mushy peas. The batter is so crispy and golden. My goodness its goooood! Cannot believe that we've lived in Wokingham 5 years and have never been to this little gem. My only criticism is that there's no website or Facebook page. These guys should be promoting! Their food is tasty! We will DEFINITELY be back!

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Pastryk . 2020-08-01

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Consistently great service, great food, including mushy peas! always with a smile .. over many years...

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J0hnBy . 2020-07-10

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Was outside at 5.20pm they open at 5.30pm so thought nice freshly cooked chips but not blatantly recooked yesterday’s chips burn & tasted disgusting I didn’t eat them gave them neighbour she said they were disgusting tooMy advise don’t eat here Expensive very small portions & very poor quality food poorly cooked

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Bbbbuz . 2020-07-10

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About an hour ago went to wai wai for fish n chips. Was freshly cooked in front of me. Was incredible. Absolutely incredible. Thank you so much and well done

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david a . 2020-06-04

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As far as I have observed the food in this fish and chip shop is very recently prepared.They cook a few of the commonly bought items at opening time ( when I normally arrive ) and cook more as items are bought. This ensures freshly cooked food with minimal wastage.Unfortunately at busy times this can cause delays. That said the fish is so perfectly cooked Its certainly worth the wait.

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KevinStewart22 . 2019-09-07

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Good fish and chips with a loyal fan base. Sensible portions but they never seem to be open. Fairly priced.

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Travelman4ts81 . 2019-08-13

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You can’t visit England and not have fish and chips at least once. Wai Wai has been in business for a very long time, the owner knows his stuff, and the cod and chips were piping hot and nice and crispy. Delicious. Freshly cooked and quick service. Thoroughly recommend.

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britseyeview . 2019-08-01

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We used to love our fish and chips from Wai Wai but now usually choose the Big Thumb in Binfield or the Oriental Gourmet in Wokingham. Both give larger portions and the latter is considerably cheaper.

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John B . 2019-03-10

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Won't be going back again after the owner decided to blatantly lie and say the fish in the oven was recently prepared. Whats the point in lying over that and losing customers? I'd rather she had been honest when I asked the question and I would happliy have waited 10 minutes. No telephone phone orders and with random pening hours , dont go planning on fish and chips on a Friday night unless you drive there first so see if they are open.If you drive over and they are open, and cook the fish in front of you, you should be fine.

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rnlg1967 . 2018-12-11

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Used by myself and family regularly as it has the best cooked chips bar none in wokingham. Really miss them when they go on holiday for extended periods.

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philipcT5767VA . 2018-09-28

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As ever the customer service leaves a lot to be desired - I sometimes feel like a burden actually being in their shop. Chips are okay though.

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pierre-smirnoff . 2018-09-15

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A friendly and efficient chippy. The cod was good and the chips were freshly fried. Good taste and reasonable value at £6.90 all in.

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HoobyWinchester . 2018-08-25

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Its not often I put down my knife and fork and think what’s the point on wasting the calories. But genuinely had about two bites of my tadpole and chips. Been here a couple of times and the chips are always burnt, the portion size is what you’d expect at a kids party and the batter is horrible; stale, thick and greasy. Fair play they don’t charge much but if they did I’d have to go in and ask for my money back.

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Robyn M . 2018-08-15

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Do you want a decent portion of good old fish and chips ? Really, you need go no where else. This is THE PLACE to get it. No arguement. I have lived in Wokingham for 40 years and have been coming here most of that time. The couple who run the place are very welcoming, the little lady ( cant believe I dont know her name !) always has a smile, is obsessively clean and tidy. The place is spotless. If she thinks your piece of fish is a little too small she will automatically add another. Chips are crisp and dry, I have NEVER had soggy chips. If you go for a large portion you had better be hungry. Faultless.

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amaamazulu . 2018-02-20

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Have been looking around for a good fish and chip shop for a while having tried several in my area. Wai Wai seems consistent in good quality food. All fish are cooked fresh and have been moist and crumbly and not over cooked. Chips very good, service friendly and efficient. Note that they are cash only. Quality of food there more than compensates for no card transactions!

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KevinStewart22 . 2017-10-11

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Esta fue mi primera visita a pescado y patatas fritas y Wai Wai esperaba que sería un pescado locales y chips para nuestra familia. Llegué a tiempo para la apertura a las 5:30 pm y pedimos bacalao y patatas fritas.

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7bradt . 2017-07-29

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You wait a while for anything but its freshly cooked- none of this sitting around food- the chips are great- not at all 'fatty'.

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Dee S . 2017-06-08

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Nice fish and chips, generous portions. Not too many frills but everything is always tasty. Probably the best F&C; in Woky.

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MrAJPage . 2017-03-30

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Really busy at peak times so pick your timing well. Very good chips. Fish cooked to order with very nice batter. Reasonable prices as well. My default in town for fish & chips.

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pablocollier . 2017-03-29

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He estado muchas veces a lo largo de varios años.

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rileyd100 . 2017-03-19

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A popular chip shop and with good reason. Never had a bad meal from here and would happily use it again.

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Muke41 . 2017-01-30

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Todo en el menú que usted esperaría de un buen fish and chips, pero cocinan todo muy bien.

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Richard W . 2016-11-26

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Another excellent pair of fish fillets. I have never had a bad piece of fish here. A bit off the Beaten path, but very good. Closed Sunday and Monday.

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Hal S . 2016-09-12

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Precioso fish n chips propietarios son un poco de miedo, pero eso está bien, porque la comida es pura vegetación! Recomiendo totalmente llegar aquí una maltratada salchichas o dos

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Wood5y55 . 2016-07-23

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Will always use this place despite it being further away from me than 4 other chippies. Always freshly cooked fish and chips and usually a queue out the door, which speaks volumes!!

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Patrick M . 2016-07-15

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It's great to have a local chippy to pop into for a quick and tasty snack. Unfortunately this place always seems to be closed when we need a quick takeaway. Either they are making enough money to pick and choose or like the off license that was once a few doors down and used to have the same "flexible" approach to opening ... It won't be around for ever ..

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Montyf1 . 2016-02-24

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Doesn't look like much from the outside but the queue is always out the door and a Friday and Saturday night. Family owned chippy serving the best fish and chips in Wokingham. Wait times can be fairly long as a lot is cooked fresh. Would recommend you give it a try. Been going here for years.The only drawback I can think of is that the shop is sometimes closed for a week or more at a time when the owners travel to run marathons for charity.

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David H . 2016-02-20

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Friendly staff, delicious freshly cooked fish and chips. A bit of a wait because of being so crowded. Best fish and chips in the area.

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AlisonGrace444 . 2016-02-15

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My Dad & I, get fish & chips from here. Good quality & still sell rock salmon. The fish is cooked to order, so is always hot

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Gary S . 2016-01-16

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must be the best traditional fish and chip shop in the area, always excellent chips, always busy , always value for money , tucked away a bit but well worth a visit

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Paulmillie64 . 2015-12-10

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Having been told by several people that this is the best fish and chip shop in Wokingham I gave it a try. First time closed for holiday and the same a few months later. On both those occasions went to the chip shop in barrett crescent which was very good and they do rock salmon which is not always available now days and it was extremely good. Finally went here and they were open last week. Terrible chips all dry with no golden colour, soggy with no crisp and the centres just pappy potato. Miserable staff just probably filling in time tile their next holiday. Barrett crescent for me. The Queens head on the terrace does the best fish and chips in Wokingham as a charity night from time to time shame it is not a regular thing but what a treat when it is on.

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Gavin M . 2015-11-25

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Excellent fish and chip shop but service can be a bit slow but everything is generally cooked to order

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ScottishLynne . 2015-10-18

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Chips from the day before, stale & disgusting! I had the battered sausage which had also been cooked the day before only to be battered and re-cooked! Avoid at all costs! This shop should be closed down

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Jagkhai . 2015-10-15

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great chippy - all cooked fresh and very reasonably priced IMOonly advise is bring cash as no card payments are accepted and nearest ATM is a bit of a trek away at the co-op on London road will be back ASAP

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martinfjlewis . 2015-07-30

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Was Wai fish and chips are without a doubt the best fish and chip shop in Wokingham, chips are always fresh, can never beat the battered cod, big portions, crispy battered sausages and amazing service! Prices are a little higher and your likely to queue on a Friday night but it tastes so good that it's worth the wait because they do it properly!

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Charlotte G . 2015-07-21

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Excellent freshly cooked fish and chips and other usual chippy foods served by quiet professional owners. Best in Wokingham by far

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Stephen S . 2015-07-18

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Excellent fish and chips and friendly service. However, in the interest of a balanced review - it does sometimes surprise me that we have to wait so often for chips given the length of queue and the fact no one in it is going to leave without ordering at least one portion of chips! Good fish though. Order when you join the queue ...

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Montyf1 . 2015-07-13

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Excellent traditional fish and chips served by a very friendly couple who have run the shop for decades.

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David_Wokingham . 2015-06-12

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I love this chip shop. Slow service is because they cook the fish fresh. Just tell geni what fish you want when your in the queue and they won't let you down. Great chippy, great couple, great food!

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David T . 2015-03-10

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It was a Friday and the place was very busy.The fish and chips here is great. When you arrive, there are usually people waiting for their orders already placed but the owner asks you what you want to order. So he can make a head start on the cooking. He then cooks the order freshly,.We ordered haddock and chips, we also ordered onion rings too and although there are always chips available, the owners will cook fresh chips to go with every meal ordered. Service may take a little while, but well worth the slight wait.Fish was not greasy and chips were lovely and fresh.The family run marathons and donate money to various charities.

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montyBerkshire . 2015-02-07

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I like to food from this place but they really, really need to do something about the speed of their service. I have never known anywhere serve 'fast food' so slowly. I have stopped coming here altogether and go to either Barratt Crescent or its even quicker to drive to the chippy on Crowthorne high street than queue here.I reckon average service time from reaching the counter to leaving with your fish and chips is 6-7 minutes, so if you only have five people in front of you, you are going to be waiting a good 1/2 hour.They need to take on a minimum wage teenage helper who help serve up and take money. On a typical evening I think they would more than recoup this outlay from the people who leave,frustrated after 10 minutes of little or no progress with the queue (or who get to the shop and don't come bother even coming in when they see the queue).You would have thought they would have been smart enough to spot this, but I guess they seem so popular they don't need to bother.

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Sean S . 2015-02-07

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I visit regularly with my boyfriend and his family. I don't know what these reviews are on about- I've never had anything but friendly service and good quality food. Amazing.

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veryhappybunnyy . 2014-08-16

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We moved to Wokingham a while back & were very pleased to discover we had a chippy within spitting distance of our house. The euphoria didn't last that long! I have never encountered such slow service in my entire life. They need a rocket up their backsides and the owners have no sense of urgency whatsoever. Food is made to order....in theory that's great but you start to wonder why you should have to wait an age just for chips! Surely they understand the basic concept of keeping staple items that would be ordered continually on the go? We see people practically queuing down the road for this place. WHY?! I just cannot understand it as the food really isn't any better than you'd get at any other chippy. It's actually pretty expensive & they only do small battered sausages meaning you're paying £2 for the equivalent of a jumbo which is too expensive in my opinion. Avoid unless you want to queue in the rain for 20 mins just to get through the main door!

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Rocky404 . 2014-07-14

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Wai Wai is such a weird place! It seems to have a really devoted fan club (kids bring pictures in for the wall!) who absolutely rave about it - but it is possibly the slowest service I have ever encountered in a chip shop, with average food and portions! I have to assume that the fans don't mind waiting 30 mins for their dinner, as each person is served in turn, with the "long orders" that take time only handled then, not put on in advance/while the customer is queueing. I used to put up with it, but since an alternative opened (see my other reviews) I haven't been back and have told local friends to go to the other place as they too complained of the slowness at Wai Wai.

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L_J_Berkshire . 2014-06-19

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I was so pleased to come south and find such a lovely fish and chip shop with beautifully battered fish and lovely crispy chips. Been here many times and I'm never ever disappointed. Lovely couple that run it to boot. I have seen a lot of northern comments on here regarding Wai wai and after 35 years of living in the northeast, I think I qualify as more than a novice as a fish and chip eating northerner. I've lived in Durham, Sunderland and Newcastle and also lived in Tynemouth with frequent trips to North Shields fish quay!! I know good fish and chips so do me a favour and cut them some slack!

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NCS30 . 2014-05-06

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Battered sausage full sized was tiny!!!!!!!!!!!!!!!! And with no batter AND no gravy- call themselves a chip shop? Need to get up the proper North to find out how provide a decent meal

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Judoggy . 2014-03-21

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Reading the last review on TA about dinosaur service at this place made me laugh but it's unfortunately so accurate.Fish and Chips are supposed to be a type of fast food and it took me 45 minutes to get served yesterday despite the fact that there were only 8 people in the queue in front of me. I think what is a miss here is a second chip fryer. They seem to always be waiting for chips. When one batch is ready they manage about 8 portions which might only last 2 customers if they are big orders and then everybody has to wait 10-15 minutes again for chips. Such as shame as the food is actually fairly good.

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Mark262 . 2013-09-21

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In the time you wait in the slow moving queue for the ponderous owners to serve you, you could drive to the coast and catch a fish, fillet it, eat it and drive home.If you have a week to spare then worth a try but otherwise best avoided.

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Chris L . 2013-06-28

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Blimey we are an easily pleased lot in Wokingham, if this is the best fish and chips in town (though there are only a couple of places which do do fish and chips). I may have got a bad batch but the batter was like concrete. Chips very flavourless and they leave the skin on the fish. Skin on battered fish is just lazy, plain and simple. Coming from up north where I guess I was spoilt and good fish and chips shops are in abundance, I have to travel all the way to Godalming or Frimley for a half decent one (WGK is good but my other half usually wants something not on their menu).

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REAL_Wokingham_voice . 2013-01-09

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Excellent service and food quality. The owners are extremely friendly and the food is always fresh and hot. The fish served never has bones!

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LocusEngland . 2012-10-26

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Great food in here with friendly service.Reasonable priced and often busy so avoid peak times if you can. The best fish snd chips in town by a mile!

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pcollr1 . 2012-10-22

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They serve the best fish and chips- crispy light batter. The only downside is the que on a Friday night, but worth the wait.

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mrsbenn . 2012-10-17

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The food was like heated up supermarket food, it was expensive. Like a bad novel ....good cover appalling contents. It certainly doesn't live up to the outside appearance!

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Suzanne M . 2012-10-15

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Wai Wai House does fish and chips better than anyone else in Wokingham. Whenever they close to take a well-deserved holiday, there is no alternative. I just have to wait for their return. Everything about them is first-class: the premises are spotless, the owners friendly and polite, and the food is out of this world!

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Mrs_BAJ . 2012-08-29

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Great fish and chipsPlace your fish order as you enter the shop so they can cook it while you queueFriendly owners

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Rob C . 2012-08-27

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Very busy chip shop but that's because the chips are nice and soft and fresh! Good price for what you get and worth the journey

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KateWest88 . 2012-08-26

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Lovely people. Very hard working and cook the best fish n chips for miles around. And very generous portions!

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gavinwhitwell . 2012-07-17

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Freshly cooked fish and chips, worth the wait while they cook to order. always a queue at the weekends.

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montyBerkshire . 2012-06-29

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