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4.0

Based on 455 opinions finded in 2 websites

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Nº 1680 in 3097 in Leeds

Nº 19 of 25 Japanese in Leeds

CUSTOMERS TALK ABOUT DISHES WITH..duckchilliricedumplingsnoodlessalmonchickensquidspicysoupgingerprawnporkcookedramencurry

comment_iconOpinions

Me encantan los wagamamas, vengo mucho! Comida y servicio siempre increíble! Mo el servidor era muy servicial y amable y comprobó que estábamos disfrutando de nuestra comida. ¡Seguiré viniendo aquí!

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Megan H . 2024-10-29

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Siempre tan buena comida, he estado un par de veces en Leeds Trinity & Mo ha sido genial, siempre asegurándome de que todo está bien y es realmente encantador. Gracias por la deliciosa comida y el gran servicio.

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Wiktoria P . 2024-10-29

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El personal es servicial. Las opciones son buenas y el menú tiene un par de cosas nuevas que probar. La comida es fabulosa y el personal amable y servicial.

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Nalini C . 2024-10-24

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Salimos para una comida encantadora con algunos amigos, la comida era increíble y nuestro servidor Mo era amable y entusiasta, haciendo el ambiente mucho más agradable!

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Amelia H . 2024-10-08

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Gran servicio de Mo, amable y servicial y nos dio algunos consejos de lo que era agradable y nos mostró los nuevos artículos que estaban en el menú xx

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Olivia M . 2024-10-08

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We visited on a Wednesday lunch time and although the restaurant was not busy, the waiting staff seemed stressed (maybe understaffed) and it took a long time to get served/for our food to arrive. When it did arrive, it was tasty.

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Amy F . 2024-07-13

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Fantastic from the start. I was on Leeds on my own and felt welcome on arrival. Menu was very comprehensive and I ordered the soba noodles with duck. Having travelled to Asia I can say the taste is very authentic. Service with a smile as well.

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The alliterative reviewer . 2024-06-11

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Went to have dinner with my friend and we had the LOVELIEST time. I had the matcha strawberry latte (new on the menu) and it was YUMMY. I ordered the chilli squid and the bang bang cauliflower and both were *chefs kiss*😗🤌🏽 HIGHLY recommend, both are super flavoursome. Our server was the lovely Shane! They were amazing and set such a lovely tone for the whole dining experience, very welcoming and friendly. Had a really wonderful conversation with them and they really made our day with that interaction 🥰 We will definitely be back again 💖

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kiarasydney . 2024-05-19

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Lunch today was absolutely fantastic. The food was amazing, I got the chilli squid and the tofu raisukaree curry (gluten free and delicious). The food was quick and fresh, and tasted amazing. We were served by Shane who was absolutely wonderful and attentive, they were so friendly and a pleasure to meet!

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Lucy O . 2024-05-19

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Popped in for lunch with a friend - we were on a time crunch so we very much appreciated the quick service. The food was delicious, especially the duck donburi. Always a pleasure.

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browneyedgirl79 . 2024-05-04

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Service was slow and we were ignored after our food came. The food itself was nice but took ages to come, whilst i know the food comes at different times, some of us had been finished for a good 15 minutes before the rest of the mains came out. We waited for ages to get the bill as we could not get anyones attention and the servers were ignoring our table. We were then given the bill by u rude female staff member who after paying snatched the car machine off me and threw our individual receipts across the table at us. This particular female member of staff (short, petite woman of south asian heritage) was incredibly rude throughout our dinner and interrupted us rudely many times taking sauces off our table slamming them back down while we were trying to talk to one and other. I must say the state of the women's toilets was also extremely poor- they were incredibly tatty. Is there no cleaning schedule? Staff should be checking the toilets are clean and presentable; its such a basic concept! Lets hope you can sort out the cleaning (or lack thereof!)

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Liv F . 2024-04-26

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Went with girlfriend for our birthday meal. Ordered and was told meals would possibly come at different times which we accepted. Mine came out so I waited about 5 minutes for second meal it didn’t arrive so I followed orders and started eating so it didn’t go cold. The other meal eventually arrive about 10 minutes after I’d finished my meal. Which was disgusting give the waiter his due he comped one of the meals. Didn’t really help though accept one meal could arrive a few minutes before the other but 20 minutes is a joke. Will never go back

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jongE2643UO . 2024-04-14

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What a lovely first experience of Wagamamas with my daughter today. Wonderful food and the service we had from Shane is what made it so special. Nothing too much trouble, helpful, quick and just made us feel so welcome and looked after. Definitely coming back again. Thank you Shane.

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Scenic633774 . 2024-04-14

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We came to Wagamama as a group of 11 for a meal and had such a great time! Massive shoutout to Shane who was super kind and helpful with walking us through everything and helping out whenever we had any questions. Great food and big thanks to the staff for being so helpful.

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Jack B . 2024-04-04

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The service was amazing, Mo was brilliant! Will definitely be back in the future, food was fantastic too. Can’t wait to return

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Jasmine D . 2024-03-29

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Mo is the best server I’ve had in a while, even asked if I wanted more teriyaki sauce before I knew myself! Thank you for the lovely service :)

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auburn b . 2024-03-01

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Shoved in an out of the way corner at the back despite mobility issues. Most food arrived after a normal length wait, but one main I had to ask for having watched those who ordered after us get their food. Food was cold, although manager insisted it hadn't waited on the side for ages. Coincidence that it was ready as soon I chased it. He also tried to tell me it was supposed to be cold. It is a dish I've had before. I know what it should be like and don't appreciate patronising mansplaining. Still had to pay full for a substandard dish. That manager has an attitude problem

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Kathryn R . 2024-02-28

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Food was amazing, both of us had ramen. The service was outstanding from Shane, thank you. My daughter has several food allergies and my order was taken by an allocated allergy server Rob. This was cooked by a chef allocated to allergies - really reassuring to have so much care taken for dietary allergies. Will definitely recommend and we will be back again soon. Thank you

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eleonorer844 . 2024-02-24

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Will always recommend Trinity Wagamamas. As someone with complex allergies, they always do their best to make sure my experience is no different to anyone else’s. Friend staff, amazing management and amazing food!

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Navigator29435508071 . 2024-02-03

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Will not return. Drinks order missed so watched people around us get served, no apology from waitress, just said bar was busy, the restaurant was not busy and manager confirmed order was forgotten/missed. Food orders were also being delivered to other tables that arrived after us and when ours did arrive after about 40 mins it was luke warm. Taken away and replaced. Manager said “ I have taken the initial items off bill so you will only be charged for the new ones” I should hope so, why would I pay for cold food! 2 drinks given free in exchange for slow service, cold food and a long wait. Maybe take more care of your customers in your restaurant as it seemed more focus was on just eat orders as these were flying out the kitchen.

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Lesley P . 2024-01-12

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First experience of Wagamamas and it was very tasty, that being said I don’t feel choice of food was enough, that’s being said as I mentioned the food was very tasty that I’d ordered and considering the restaurant was full the wait from order to serving was very quick.

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Freedom59623193369 . 2023-12-04

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After a small mistake the staff were more than willing to go above and beyond. Franco and Mike especially are a credit to their role. Cheers guys.

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Luke H . 2023-12-03

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The food and service was great but I’m not happy as I’ve ordered a main dish whoosh was tasty and unfortunately it didn’t make me full when I finished my meal I went to another fast food to eat more food I hope next time I visit I don’t get the same portion

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Journey48839098106 . 2023-10-23

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Lovely, fresh food with lots of choice. Friendly staff and enjoyable environment. Great for vegetarians and for healthy options

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Roving65603982054 . 2023-10-17

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Poor quality tonight - they cannot cope with a busy shift. Over cooked noodles. Complained but nothing they can do about it apparently.

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chelrisla . 2023-10-13

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We had a great meal here and the service was phenomenal.Olly was so friendly and attentive and that really added to our experience here.Thank you all for making our meal amazing.

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joannasygrove . 2023-09-29

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Good choice on the menu. Bit of a wait but was lunchtime in a busy shopping centre. Food fine, staff friendly and helpful but service not the quickest. Payment by QR but can pay personally. Unfortunaltely the novel seating area is currently spoilt by the noise of building work next door but that's not to say it's not quite sited in the quietest of areas anyway.

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Hugh G . 2023-09-04

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It's an ordinary restaurant that has overpriced dishes. I got a dish that tasted like nothing, 6 mini pieces of chicken of which one had a bone. If you want to have a quick bite to eat in the city centre, I do not heartily recommend this place

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Rateyourshitfood . 2023-09-03

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food was amazing as always but i suppose that’s just what u get from wagamamas as it is the same at every store you go too. however the downside of it was the staff. we’d got our mains but had order 4 sides and only had 3 brought out to us as the other one hadn’t even been placed on the order(until later when we asked for it) we also only received two glasses of water even tho three of us there so didn’t really make sense and when asked for the water, waiter seemed annoyed to have to go back and bring us the extra free water. basically overall staff (particularly one tall guy) seemed annoyed to be bringing us the dishes we were paying and they wouldn’t of had to keep bringing us out stuff if they just got it right the first time. get that everyone makes mistakes and has a bad day but don’t need to take it out on the customers.

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alex m . 2023-09-01

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We arrived with a small queue of one couple in front of us. It was a Wednesday evening and they appeared low staffed for a quiet evening - understandably. Unfortunately that was not the case. It seemed quite busy. We were seated at the ‘dead’ table at the entrance. We have been visiting Wagamamas since it opened and have never seen anybody at that first, long table. And we only ever eat there at a weekend - its busiest time. But, the two of us (on a Wednesday) were seated there. As we were seated, we immediately knew we would not be served quickly. The waiter who seated us, he told us that the QR pay method was not available. Did not bode well. I went to the toilet and my wife outlined that there is no need to worry as we will not be asked for our order (such cynicism!). I actually used the less-abled toilet as it was free and nobody was wishing to use it. It had no toilet paper, no hand paper and the hand dryer was not working. I drew this to the attention of the team. I returned to our table and my wife had still not been asked for drinks or the basics. she went to the toilet. Alas, nobody came anywhere near us to ask for a drink or anything else. I did the usual of an over-exaggerated-head hopping to attract the attention of a server. It seemed there were only three people across the whole restaurant and it was rammed. They were definitely working hard and doing their best. Really felt sorry for them. They were far too busy and could not meet the demand. I spoke to a server so that we could ask for a manager and the manager was organising the Deliveroo orders. I shared my feelings and she outlined that someone was dealing with the toilet situation and I apologised as this now meant that there was one server less on the shop floor. This issue should have been sorted and noticed beforehand. Made it clear that it was a bad, bad service - not good. After 30mins of being ignored, we left. Ended up going to Bundobust. Served within 2 minutes. Brilliant service and amazing food.

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Nickcook0 . 2023-08-16

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Me and my husband came here at the end of July around 4pm. We were given a friendly greeting and taken to our seats. Here our orders were taken straight away by a friendly and bubbly waitress called Mimi. The drinks were quick to arrive...

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NikkiCopes . 2023-08-03

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Ate here tonight with my Mam. Absolutely amazing food 😊 Big shout out to Shane for his excellent table service and friendly manner. Really satisfied with how he managed food allergies. We will be back again 😀

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Sinead B . 2023-07-15

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Visited with my grown up kids - we rarely get together that much now they are all older teens and two have left home. The girls recommended Wagamama as the boys hadn’t tried the restaurant before. Well we couldn’t fault the meal , setting or...

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alissandraconn . 2023-05-08

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Very disappointing all round, service slow, mistake with order (wrong meal) , general atmosphere very flat, food not up to usual high standard. Definitely an off day for a normally great Wagamama.

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Cruiser42921413946 . 2023-05-03

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I have decided to face the music and visit this wagammas again….. Upon arrival i was greeted in a cold manner. We were seated at our table, no one else was int the restaurant so me and my buisness partner were hopeful of QUICK and...

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daisyh878 . 2023-03-27

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I was served by Evalyn (Eva) very friendly and attentive customer service on point and culturally sensitive to my dietary needs. Would highly recommend. Friendly environment, real asset to her team and nice team working hard. Food was very nice full of flavour. One of...

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heena j . 2023-03-20

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the food is nice ,services is very good ,as I order the cocktail but I want to make it stronger, so they can help you to do the customization for it. and they make sure you like the foods that you order. the service is...

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76543212019 . 2023-02-20

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Lovely food from chef Jakub. Evelina never fails to make sure our mushroom buns and noodle dishes are clear of garlic , onion and chilli .Makes such a difference !

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tanya855 . 2023-02-16

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I usually love eating in Wagamama. Probably the healthiest meals I have, but it’s not just the meal it’s the service too or at least it should be. Not on this occasion.kept me waiting at the entrance to the point I thought I was at...

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Raphael M . 2023-02-11

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Came for a lovely meal, the food was so good! We were served by Ashleigh - she was absolutely lovely and we experienced such good service from her!! Would definitely recommend

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B1868DOcharlotteh . 2023-02-04

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Had a lovely lunch today. Was served by a great waitress called Ashleigh! Would definately recommend

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Kateormerod . 2023-02-04

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Had a really nice meal here this evening. Service was especially great - had a lovely server called Ashleigh who was very helpful and welcoming!

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583kayleigho . 2023-02-03

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Lovely meal in Wagamama. Staff were spot on and friendly. Food was delicious as usual. I got the Duck Domburi and the Wife had Beef brisket Domburi. Both were beautiful. Thanks very much Wagamama Leeds.

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davewE7133CU . 2023-01-18

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My partner and I ordered the bang bang cauliflower, beef boa bun start, fire cracker curry, pork belly ramen. The cauliflower starter I couldn't fault the taste however it did come with onion after we asked for none to be in any of our dishes....

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chloeb0328 . 2023-01-07

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was served by a lovely waiter Edgar he was very friendly with a good sense of humour and made mine and my friends day we would definitely return !

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Adventure45111309998 . 2023-01-02

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Edgar’s service was exceptional. He was really attentive and really helpful. He was really good with my daughter as well. Would definitely visit again.

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I6572JQcharlottes . 2023-01-02

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Had an excellent waiter called Edgar who provided superb service despite a very busy time. Food was excellent. Highly recommend this if your looking to eat in Leeds.

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Navigate23089984386 . 2022-12-29

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If you enjoy the following then Wagamama’s in Leeds is for you: 1) Being made to feel an unwelcome nuisance within moments of entering the restaurant 2) Food not up to the standards of other restaurants in the same chain 3) Manager dismissive of complaints...

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AnonPerson2 . 2022-12-19

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Our waiter Edgar provided us with excellent friendly service. Went above and beyond to make sure we enjoyed our lunch and made us both laugh! Thank you for lovely food and service in one.

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919maisyg . 2022-12-16

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Edgar was amazing, really good service and very welcoming! Fixed an issue with the order asap and with no problems, will be returning :)

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Q2887JBmegang . 2022-12-14

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Visited Wagamama in Trinity Shopping Centre Leeds Sunday 23 October early evening after an aborted attempt to get served at Turtle Bay - 25 minutes of being ignored not good. Met by enthusiastic member of staff who gave us free range to choose where we...

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DonRat . 2022-10-25

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Service was poor. Took ages to serve us and when they did the waiters looked miserable. Smashed a glass and spilt water all over one our coats.

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Richard S . 2022-10-24

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i’m in utter shock today, after leaving wagas today i am now firm in the choice I WONT BE RETURING. i was ignored constantly by the staff and when they finally took my order after 20 MINUTES they were rude, cold and unwelcoming. to make...

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daisyh878 . 2022-10-19

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We called into Wagamama for a family lunch while visiting Leeds, this was the first time my family had tried it, and I was embarrassed that I recommended we eat there. The waitress was rude, and we could tell she didn't want to be there....

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Amy G . 2022-10-16

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Had a meal at wagamama in Leeds whiterose. Same evening my daughter and I got food poisoning. I contacted wagamama on their site the following day to report this. Got a call back and the gentleman was sympathetic and said that this matter would be...

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slstar . 2022-09-29

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I had been a loyal customer to Wagamama, only just because they used to make some of the best ramen soups ever, which I order especially when feeling under the weather which is the case today. The Glazed Cod and miso soup is one of...

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afermnva . 2022-09-26

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Absolutely worst experience ever at a Wagamama restaurant and we have visited many around the UK but never have we before had reason to complain about any other establishment as bad as this one in Leeds Trinity.The main course for two of us arrived with...

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Travel65161187373 . 2022-09-24

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This was my third time visiting a Wagamama around the country and this one I have to say has been the best and the food was amazing as always - the service good and the staff were lovely our male server (sorry forgot his name)...

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X5251WThazelc . 2022-09-01

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Food here is amazing. We come all the time. It doesn’t take long at all to get food. I’m sure we will be back again soon :))))

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Jayne4253 . 2022-08-31

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Good food up to the usual Wagamama standard - for the price I find the quality very good and it was the same at the Leeds Trinity restaurant. I dined here solo on a Sunday night - unfortunately the surly waitress was unwelcoming and didn’t...

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1_Fonz . 2022-07-26

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I ordered food from Wagamama Leeds via Ubereats. I’ve had to throw it away and order food from somewhere else. It first of all was a disappointment when I opened the tubs and the food looked absolutely nothing like the pic I ordered from. Then...

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joi404 . 2022-07-24

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I am a huge fan of Wagamama and for my birthday we were at an event in Leeds so went for a meal - however the place was so dirty we left our meal untouched. The toilets, ladies out of order so had to use...

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390jamief . 2022-07-13

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Impromptu family visit. Walk in, no reservation, restaurant perhaps half full. Seated quickly, food chosen and waited. My teen age daughter laughed at how hard the staff worked to avoid eye contact, "dad ..do we stand up and wave to get noticed". So we set...

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rnick2008 . 2022-07-03

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I have not been to a Wagamama restaurant since before the pandemic and was looking forward to going back when suggested by a friend. Both main course dishes we bland and even when the seasoning available on the table were added, they were both lacking...

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HP_comments . 2022-06-05

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We are big fans of Wagamama and was expecting the cheerful disposition staff usually have whichever one we go to. It wasn’t too busy at 2 in the afternoon. And was with my elderly parents who needed time to order, our waiter could perhaps have...

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Scenic603567 . 2022-05-11

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Came here after an awful experience at another restaurant and were feeling quite upset. Luckily the staff here were very friendly and the food was lovely so we left feeling a lot happier than when we went in. Thank you.

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Bubby14 . 2022-04-16

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Service was great, fast and friendly our waiter was Natalie she was so helpful & friendly, even let us take some photos in a different booth for better lighting 😂 Thank you very much Nat

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395poppys . 2022-04-07

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Fast and friendly service from Daniel. Very tasty flavourful food. Really enjoyed our meals and the atmosphere for a tuesday lunch time was lovely. Will definitely be visiting again soon

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Traveler655721 . 2022-04-05

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Great experience all around, The teriyaki salmon soba really hit the spot with an added kick of spice. Service by our Server Dan was spot on along with his recommendations!

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D4N1ELS . 2022-03-30

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I came to visit Leeds with a friend we stopped to get lunch as we had to come to the trinity centre anyway. We were served by the lovely Dan he was great, we loved Dan he was very pleasant and helpful with any questions...

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Emilyyoung02 . 2022-03-28

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Popped in for a quick mid shopping trip refuelling and was pleasantly surprised by the quality of the food and super service from Dan, who was extremely attentive and professional. Thank you Dan for making our visit a very enjoyable experience.

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katylouisedavies . 2022-03-21

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Me and my Co workers ( who all work together in a restaurant ) visited today and the service was absolutely shocking. All the staff ( except the guy who was on the bar who came and gave us our drinks) we’re so rude and...

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X134MOlewisb . 2022-03-16

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I went for a lovely meal with my friend and our lovely waitress Steph made us feel welcome and made sure everything was ok. The food was great and will be returning!

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Emilyjae011 . 2022-03-08

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Went with two 11 year olds and a 9 year old and the waiter Mo was so accommodating with their fussy requests! The food arrived promptly and was swiftly devoured lol. Kids can't wait to go back :-)

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Natbat71 . 2022-03-05

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We had a lovely waitress called ashley, she was very helpful and caring, she gave good recommendations and the service was amazing! She deserves a pay rise!

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9333natasha . 2022-03-03

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I popped in here on my lunch break, and whilst I have enjoyed the services received at other Wagamamas up and down the country, I must say that the service I received here was outstanding. I was served by Dan, who was efficient, swift and welcoming. Nothing felt too much trouble and he made my dining experience highly enjoyable. Silva was also efficient and friendly when taking payment for my order. The food was prepared swiftly and was tasty; I ordered the vegetable gyoza, chicken and ginger udon noodles and finished off with the smoked chocolate cake with ice cream. The dessert was exceptionally enjoyable and is highly recommended. I’ve been to this Wagamama a few times for work lunches over the last few months but this particular visit really brightened my day, thanks to a really helpful team and delicious food.

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AdamCBruce . 2022-02-24

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Went for my birthday and our waiter was a lovely guy called Mo and I honestly couldn't have asked for better service, nothing was too much for him and he was very attentive and I even got a free slice of cake. Genuinely one of the nicest people and can tell he loves his work.

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Amy M . 2022-01-30

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Genuinely the best popular restaurant chain in the UK for their vegan range. Absolutely fantastic. I had the vg fish + chips and the vg chicken bun today, and they taste better than any of the meat based dished I've had from wagamama's in the past before I went vegan! I'm utterly impressed. Customer service was also excellent. They didn't put as much sweet potato in the fish n chips as they regularly do, which I was completely fine with. Then when they gave me the receipt they had taken off the charge for the starter which was about £6.50 as an apology. I was perfectly happy to pay the full amount but the fact that they did this showed how much they care for customer satisfaction!'

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alyaajsmn . 2022-01-29

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The food was smashing as always, our waiter Mo gave us the best service we’ve ever received. He greeted us and served us pleasantly. Best Wagamama in the UK thanks to our waiter Mo.

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rajminb . 2022-01-29

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Amazing food as always. Queue and a bit of a wait to get in but not too long, staff friendly, couldn't fault a thing! I've never had a bad experience here! Mo was our food server and he was fab as well :-)

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elisabI5942EQ . 2022-01-29

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Brilliant food. Great atmosphere. Mo was fabulous, fantastic service 10/10. Amazing. Well done Mo, i hope trinity wagas win the night out😁😁😁😁😁🎉🎉🎉🎉🎉🎊🎊🎊🎈🎈

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Seaside51508981273 . 2022-01-29

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Me and my young daughter had a lovely lunch at Wagamama with my friend and her young child. We were offered the high chair when we arrived and served by Mo who was a lovely waiter. He provided excellent recommendations of what to try and understood our dietary requirements and informed the chef as well. The food arrived very quickly and we didn't feel like we were disturbed excessively during our meal, but equally had wonderful customer service. I love the food at Wagamama ans it can be difficult with a young child to eat out, but it felt very welcoming. We were initially not going to go due to the long queue to get in (but it went quickly) and glad we came and would definitely like to come again.

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755nabilar . 2022-01-29

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Great staff Mo my server was very helpful. Managed to get a table at a very busy time. Very happy with experience would recommend this Wagamama’s

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Billy C . 2022-01-29

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I usually like Wagamama’s but after finding a hair in my drink I’ve never felt so sick. There food is usually good they did offer me another drink but still it ruined my day and my stomach doesn’t feel too good.

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Anonymous07090805 . 2022-01-27

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I started with Chicken Gyoza……I can’t eat frozen chicken l. I can spot it a mile off. I can taste it - it’s horrible! The Gyoza are frozen or the chicken they use in the Gyoza has been frozen - awful!I then order a chicken dish which consisted of ONE chicken thigh ( I kid you not)! covered in a coconut based paste. This was accompanied with a mountain of sticky rice and radish. Then a teaspoon of Asian slaw.The whole thing was dry and bland the only thing that broke up the blandness was a couple of chopped chili’s thrown over the top.The menu has completely changed to the old favorites that they’ve run forever and they seem to spec the dishes so everything has an odious amount of sticky rice and not much of anything else.This is the second time I’ve been and been completely underwhelmed by the food.Wagamama has always been a favorite of mine since the 90’s - but I won’t be going again. It feels like it’s been taken over by another poorer restaurant chain.

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kazbah71 . 2022-01-13

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I orden a high fice drink( juice) mistake in the juice. 3 starters , and 2 ramens. Starters good. 1 give for mistake to a different table and give late to us . Far enough give for free. First Ramen beef, was OK I think so. Second ramen missing 3 ingredients . I think many people not idea what is a ramen. But this you read in the menu you will found the food you eat not match the ingredients is in. Very disappointed. Staff lovely.

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Mapyiman . 2022-01-09

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We are a group of 4 who visited Wagamama in December 2021.The food was delicious and we all said we would eat here again.There was one staff member who stood out for his excellent customer service, his name was Mo.Three of our group had been served meals and my sister was still waiting. Mo noticed this and went to chase up her meal. A short while later he noticed she still hadn’t been served so he went to hurry them along and informed her he would remove the meal from the bill. When he returned with her meal he told her she would also receive a free dessert. You can’t ask for any better than that.

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W5095PWcarols . 2021-12-30

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The staff seemed disinterested in us, couldn’t decide if they were bored or unhappy. Half the stuff on the menu unavailable but what we had was nice enough. The corridor to the toilets was dark and dirty with big cans of oil stacked up blocking the way, no toilet paper. The whole experience was very disappointing and just a bit grim

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Gail B . 2021-12-20

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First visit in two years. The food was tasty and we enjoyed it. Shame it was spoiled by one member of staff. Our server was good but when we dared mention to another staff member that our requested water had not arrived after 15 mins he brought it and actually slammed it on the table without a word! We got one glass between us and didnt dare ask for another. We mentioned this to our server who apologised on his behalf but it was just so unnecessary. We still left a tip though as felt it was unfair to punish our server for poor behaviour of one person ( who mainly appeared to be seating people). A shame really as i wont be going back any time soon.

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cazleeds . 2021-12-16

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Opted to eat here while in the area, eaten at this chain before but not here. As always excellent quality food which was devoured, clean plates all round. Will we return, yes without question.

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23Colin23 . 2021-11-10

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I have frequented a lot of Wagamamas over the years(shame there is no loyalty card) and I have to say we have never been disappointed with the service and food in Leeds. I commented to Carley the server how good the food was and that we had been to many Wagamamas and Leeds is definitely one of our favourites. She then told me that they have great chefs that have worked there for a while. I just thought what a great thing to say and so positive. I don’t write many reviews but she was so lovely and I enjoyed myself that I thought I would take the time to do a review. Excellent service, excellent food Thankyou

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JayneSamantha . 2021-11-01

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Takeaway for a group of friends, everything came in plastic bowls with lids. We never get takeaway, we’ve been trying to avoid plastic for years but figured we’d treat ourselves and that restaurants nowadays had probably made improvements on this. We couldn’t have been more wrong! We certainly won’t be ordering from Wagamama again and will be telling others to avoid. The staff argued the plastic is recyclable but that doesn’t make it any better, it’s very unlikely it will actually get recycled either in this country or wherever it will get shipped off to! Furthermore hot food in plastic really can’t be healthy.

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Moi01 . 2021-10-17

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We had a very nice welcome from Mo and were served promptly.We had one plate of hoisin duck buns which are really tasty.Followed by a tasty bowl of chicken ramen each - not easy to eat delicately but very enjoyable.We also had a couple of cups of green tea which are free with the meal.Good value.

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Alan M . 2021-10-15

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I visited with my friend on a busy Saturday lunch time. We was warmly welcomed at the door and asked to sit outside. My waitress didn’t leave me too long to order, sorry I don’t know her name but she had red hair. She made me feel well looked after. Checking back if everything was okay for us which it was! We ordered the cod and pad Thai and it was delicious. It was a shame that the table next to me was complaining and had clearly upset her. I just wanted to leave a review to remind people to be kind to others and I could tell that she looked completely stretched and that she tried her best to resolve whatever the issue was. Thanks again Wagamama Leeds :)

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maryw13106 . 2021-09-13

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This was our first visit to a Wagamama restaurant, highly recommended by my son and his girlfriend, myself and the wife decided to give it a try. It was the Thursday before Christmas and I expected to have to wait for a table, but it was not the case we were seated straight away.The waitress was prompt with her service, menus on the table and she made suggestions to us as first timers so we could experience the "wagamamas way", wife went for a pinot grigio and I chose a japanese beer Asahi in a 660ml bottle!Both arrived quickly and were really nice to drink, the 660ml bottle was huge, we made our food selections which also came out quickly.Starter was a sharer of Chicken Yakitori, which consisted of four marinated chicken skewers coated in a spicy teriyaki sauce, something called shichimiand spring onions.The wife's main course was the Chicken Katsu Curry, chicken coated in crispy panko breadcrumbs, with vegetables covered in an aromatic curry sauce served with sticky rice and a side salad, it looked strange but tasted amazing. I went for the Firecracker chicken, a fiery mix of chicken, mangetout, red and green peppers, onions and hot red chillies. Served with white rice, sesame seeds, shichimi and fresh lime, it was just as the name says "firecracker" it was very hot and I ended up leaving several of the chillis! I have to say it was very nice food and the service was spot on, but then the bill came and at £51 just for lunch it was not cheap at all, be mindful of the drinks you choose as this is what boosted the bill.

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TheDonat41 . 2021-09-09

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Called yesterday the first time after pandemic The food was ok but the standard of food isn’t what it was.We have had the starter ribs before but now they come boneless, reconstituted anything isn’t good and these are bad My wife had Katsu chicken curry they need to rename it red onion curry because that’s the main ingredient I had a pork belly ramen and it was nice but something was missing.All in all we felt undersold

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Samelise12 . 2021-08-22

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Visit the restaurant a few days. The vegan menu was excellent so much to choose from we were spoilt for choice. We decided on order a few dishes to try and we weren’t disappointed they tasted amazing. But we were too full to try a dessert. The service was good also. Would be definitely going back.

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F4478TOjackc . 2021-08-10

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It is AMAZING and I loved the food especially the noodles, grilled chicken, sweet corn, carrots and cucumber. Love it!💖💖💖

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D889b . 2021-08-07

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Eaten here multiple times, always satisfies. Food is quick. I normally order the katsu and asked the waitress for a different recommendation, I’m normally ok with spice but the firecracker dish, to put it politely, hurt me twice. Would eat here again but probably not that dish

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Sweetheartxoxo . 2021-07-14

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I have visited Wagamma in the Trinity Centre multiple times and it was as amazing as I remember! Excellent food, friendly staff and great fast service. I ordered Salmon Noodle dishes, chilli squid and chilli/lime prawns.

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758Melissa . 2021-06-27

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