GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.3

Based on 4.058 opinions finded in 4 websites

site_photo4

Nº 1270 in 3097 in Leeds

Nº 12 of 25 Japanese in Leeds

CUSTOMERS TALK ABOUT DISHES WITH..sushinoodlesricechickensoupsalmondumplings

comment_iconOpinions

Ordered before 12pm for delivery at 12:45pm. Delivery was pushed back repeatedly and arrived at 2pm. The food was all pre made so service was horrendous.

site_logo

Ashleigh . 2024-11-12

MORE AT Just Eat

El personal es tan grosero. Entramos y nos hicieron sentir muy incómodos, no recomendaría, la comida es buena el personal es horrible

site_logo

Kt235768 . 2024-10-29

MORE AT TripAdvisor

The order never came, i need my money back asap, i’ve been waiting almost 3 hours to say order delivered when nothing came.

site_logo

Maria . 2024-10-05

MORE AT Just Eat

I've ordered from here 3 times (via ubereats) and they've literally never got the order right. First time they missed an item from the combo, 2nd time they provided an incorrect meal, 3rd time they only sent one item of 2 ordered. Absolutely hopeless. Baffled by how poor they are at counting things.

site_logo

Jonny Horn . 2024-09-25

MORE AT Google

I liked it... Only when the service is so automatic... It stops being a service. You order from a machine and they give you everything as if it were canned... Even the drink you have to go look for in the refrigerator... I don't know, is it that I'm old?

site_logo

Alberto Darin . 2024-08-30

MORE AT Google

Average food and expensive for what it is. No cash payment available. Self service. Staff seem happy to watch you struggle rather than help. If you need to use the bathroom it’s locked and have to try track down and as permission like you’re a kid in primary school. Again rather than helping you get handed a piece of paper with the door code on. Won’t be long till this place is staffed by robots. Won’t be back.

site_logo

Darren Luke . 2024-08-17

MORE AT Google

¡Este lugar es absolutamente terrible! Evitar, realizado un pedido alrededor de las 19 : 00 en línea para la entrega y después de casi una espera de 2 horas cancelaron mi pedido, lo que es una manera absolutamente repugnante de tratar a sus clientes. No me importaría, pero no es la primera vez que esto sucede. Si su negocio no puede mantenerse al día con las demandas en línea, le recomendaría que no lo ofrezca como una opción.

site_logo

Sean T . 2024-08-02

MORE AT TripAdvisor

Food is lovely but having an estimated delivery time of half an hour and then it turning up and hour and a half after ordering isn't great with zero communication.... ordered again tonight to give it another chance.... its been an hour and still waiting.... so unfortunately won't be ordering again

site_logo

Sarah . 2024-08-02

MORE AT Just Eat

Food is nice but don't bother ordering through just eat.... either takes hours for delivery or they cancel it..... estimated delivery was 30 minutes...waited an hour and a half and they then cancelled the order.... absolute waste of time

site_logo

Sarah Moore . 2024-08-02

MORE AT Google

Brilliant service given today and as always. Staff are always friendly, smiling and always go out of their way to help.

site_logo

Tina Pugal . 2024-08-02

MORE AT Google

Very good food I used the delivery service via Uber so can’t comment on the restaurant

site_logo

Maria Shaw . 2024-07-31

MORE AT Google

Fabulosa comida con condimentos brillantes. El chile coreano udon es delicioso y el sushi, edamame y mochi nunca decepcionan. Mi hijo tomó una sopa de Gyozo, miso y gyozo separado y todos estaban deliciosos. Entre los extremos más caros para la “comida rápida”, pero significativamente mejor calidad y relación calidad-precio que muchos más restaurantes estilo “restaurante” que sirven comida similar. Visitamos cada vez que estamos en Leeds.

site_logo

Meggadegs . 2024-07-28

MORE AT TripAdvisor

Delivery took 15 mins. really surprised. Good food, will order again

site_logo

Louise . 2024-07-27

MORE AT Just Eat

Nice sushi, good sizes, the misu soup and the duck dumplings were hot, prepared on order.

site_logo

toti12ful . 2024-07-19

MORE AT Google

Great packaging, great fresh taste for amazing value

site_logo

Vadim . 2024-07-19

MORE AT Just Eat

The bao was real nice but the paradise rice wasn't so nice , no taste of ginger present at all , all I could taste was the beans.

site_logo

Simon-junior . 2024-07-11

MORE AT Just Eat

Great food, good quality salmon, enjoyable, would go again

site_logo

Samuel . 2024-07-09

MORE AT Just Eat

We ordered approx 13.30 and the food didn’t come until around 15.30. The original delivery estimate was 14.15. The delivery driver went to the other side of the estate. The sushi didn’t look fresh with the rice looking dry and the avocado brown.

site_logo

Laura . 2024-06-29

MORE AT Just Eat

we wait delivery about 3 hours. Absolutely not tasty sushi, no ginger, no soy... Last time I'm ordered sushi in Itsy

site_logo

Diana . 2024-06-15

MORE AT Just Eat

Comfortable place and standard food. No surprise. Toilet is clean.

site_logo

K so . 2024-06-12

MORE AT Google

Like it very much. I just go for dinner from time to time. It good.

site_logo

Gordon Barnes . 2024-06-10

MORE AT Google

Good service and friendly courier

site_logo

Sharon . 2024-05-30

MORE AT Just Eat

This restaurant is great if you want to grab a quick bite and for me it’s a go to before a busy day at work. The staff always seem to get the orders sorted even during busy hours so a very big well done to them !

site_logo

Leah R . 2024-05-12

MORE AT TripAdvisor

Kiosks to choose and order, dine in and takeaway, friendly and fast service, seating on two floors with a small outdoor place. Tables have small hooks to attach your pets ' leashes while you eat. Wooden forks and paper sporks, soy sauce, teriyaki and other condiments available. Noodles, soups, sushi and katsu etc are available. Healthy food.

site_logo

Mirza Usama Saleh . 2024-05-02

MORE AT Google

Itsu is always a stop off while I'm visiting Leeds The food is fresh, tasty and healthy albeit a little on the pricer side but totally worth it The restaurant is clean and welcoming with touch screens to order or friendly staff It serves fast but very good Japanese inspired food and I do very much recommend it. They have rice bowls, noodle bowls, bao and gyozas Half of the menu is vegan and there is gluten free options too! If you like Asian inspired food don't miss this, especially for a quick bite!

site_logo

Lee . 2024-04-23

MORE AT Google

First time dining here.. really enjoyed it x

site_logo

evelyn stevenson . 2024-04-21

MORE AT Google

Always yummy and fresh sushi! Very well priced and a perfect lunch! Come here all the time and never had bad sushi my fave is the veggie selection.

site_logo

Roni O . 2024-04-14

MORE AT TripAdvisor

The screen menu is not representative of the meal delivered. It was our first visit to Itsu and I chose the chicken soup which on the screen menu looked quite appetising and appealing. What was actually served up was little more than a pot noodle, a small serving of soup in a paper pot!

site_logo

Susan F . 2024-04-05

MORE AT TripAdvisor

Nice place, staff were ok but the food was not great. £6 for what’s basically a pot noodle.

site_logo

John Smith . 2024-03-30

MORE AT Google

I got told my food would be ready for 7:30 to 7:50 and then it changed to 8 and then my food came at 8:18 ,, my food was cold when it got here and didn’t live up to the standards or the quality off food it was show

site_logo

Katelyn . 2024-03-29

MORE AT Just Eat

I always stop in here whenever i'm in town and i want a healthy eating option. The staff are always very friendly and the service is always extremely quick. I chose the sushi festival which is a mix of salmon and avocado sushi and my partner got the chicken and spring onion gyozas. Everything always tastes very fresh and we always leave full and satisfied. The atmosphere is nice and relaxed and the prices are very good for what you get.

site_logo

Laura R . 2024-03-27

MORE AT Google

Itsu is a great place for quick healthy tasty food that also doesn’t break the bank Went recently to grab a vegetarian sushi platter, it’s was pretty nice but I wish there was a wider variety of vegetarian sushi with the box. Tastes great though

site_logo

Raaj Brench (Hataku) . 2024-03-26

MORE AT Google

Food from Itsu is amazing however it took more than 3 hours to have it delivered. Ordered the same thing from Uber eats after waiting for more than an hour for the order through just eat. Had my food delivered within 30 minutes!

site_logo

karolina . 2024-03-12

MORE AT Just Eat

This is service a la McDonalds style. You order at a machine/screen, then pick up your order from the counter before taking a table. Behind the counter looked clean, it had no reason not to, as they appeared to just to be mainly warming stuff that had perhaps been prepared elsewhere. The tables and eating areas were clean and bright. Upstairs has lovely big curved windows to watch the bustling street through. Despite the food seeming to have been prepped elsewhere, there was plenty of fresh veg etc. It's not wagamamas, but it's okay, and a reasonable price for what you get. I might have been completely missing places, but this seemed like one of few places in the area serving a casual lunch that was a bit more fresh and different. We had originally been looking out for the sort of place you might get a nice gourmet toastie and a cappucino!

site_logo

Samantha Samantha . 2024-03-01

MORE AT Google

The first time was there & liked it, very nice staff, good food... ordered chicken noodle soup

site_logo

Sigita Jen . 2024-02-18

MORE AT Google

I recently dined at itsu restaurant, and the overall experience was a mixed bag. The ambience was delightful, creating a pleasant atmosphere for the meal. However, I found the portion sizes to be a bit lacking, leaving me wanting more. The taste of the sushi was decent, but it didn't quite reach the level of excellence I was hoping for. While the ambiance contributed positively to the dining experience, improvements in portion size and flavor could elevate the overall satisfaction.

site_logo

Akash Das . 2024-02-13

MORE AT Google

Me & my friend ordered stir fry style noodles & chicken Gyoza noodle bowl. Absolutely horrible ! It is not prepared fresh, they gave us the food within few minutes in a take away container. Never going back. Thanks.

site_logo

Swetha Variyath . 2024-02-10

MORE AT Google

Fast service good food, kind staff

site_logo

Pola Blazkow . 2024-02-04

MORE AT Google

It's OK for a quick bite to eat when you fancy something healthier than a McD! Staff were lovely though.

site_logo

Kasia Pisarska Hopkins . 2024-01-30

MORE AT Google

Food fabulous, staff friendly and helpful and the place was lovely and relaxing also empty tables were clean.😊

site_logo

Angela Fothergill . 2024-01-25

MORE AT Google

Order came 2 hours after placed

site_logo

Chloe . 2024-01-18

MORE AT Just Eat

Very fast service and nice takeaway food

site_logo

Cj Johnson . 2024-01-14

MORE AT Google

I come to get food from here often, the last time I went was 2 weeks ago. When I ate the sushi I'd ordered it tasted off. Ive had food poisoning since then and it hasn't gone away.

site_logo

Fritz . 2024-01-02

MORE AT Google

never Came and driver ignored me

site_logo

Grace . 2023-12-31

MORE AT Just Eat

Our favoutite casual dining for a quick Japanese meal. Have eaten here a number of times, and it never disappoints. Nice clean, colorful decor. Tables have usb charging ports. Our favorites are the gyoza, chicken noodle soup and famous coconut rice. Highly recommended if you're looking for some Jaoanese comfort food.

site_logo

Jaspreet Oberoi . 2023-12-21

MORE AT Google

I had a wonderful experience here today. The white male who served me was so lovely and the food was great. Also read about the half price evening meals to avoid food waste and I think that's amazing! Will definitely be back.

site_logo

abi turner . 2023-12-14

MORE AT Google

I usually come here when I walk to city centre during lunch break and always order the same thing. However, the experience I had today was very disappointing. I ordered crystal chicken soup and edamame at around 1pm. When I started eating glass noodles in the soup I found that it was uncooked. The noodles were still hard so I went to the counter and told the staff. The staff said it is normal and told I should wait for the noodle to soak in the soup a bit (why? Isn't it should be ready to eat?) and it will be fine. I insist that not only it was uncooked the soup also wasn't hot. So she replaced my soup with the new one. However, the second one also had the same issue so I gave up as no point complaining when the staff probably never eat glass noodles before I don't understand what went wrong with this branch today. I have never had this issue before. Food should be ready to eat when it's handed out to customer.

site_logo

Nataricha Wilson . 2023-11-30

MORE AT Google

Over an hour late. Ordered at 4.30 to be delivered at 6.20. didn't get delivered until 7.30. The restaurant didn't call for courier until 7pm so, clearly didn't start making our order until it was already late. Food was also cold.

site_logo

Matt . 2023-11-29

MORE AT Just Eat

Awful staff says we should eat outside with a child at freezing weather, and it doesn't matter that we already bought food from ITSU Time 15:25pm Day 26/11/2023

site_logo

Melisandra Fox . 2023-11-26

MORE AT Google

Not even delivered to my address cowboy. So stole off me

site_logo

B . 2023-11-24

MORE AT Just Eat

Good healthy food and really friendly staff. I left a note o my order and got a little handwritten reply! With a smiley face :D

site_logo

Kim . 2023-11-05

MORE AT Just Eat

I come here very often. The food is great and the staff is very helpful. Highly recommend!

site_logo

Stefan Ungureanu . 2023-10-24

MORE AT Google

Acceptable prices, fast service.

site_logo

Paula Troncoso . 2023-10-22

MORE AT Google

Great experience I come here on a weekly basis - great vibes and great sushi!! Madara and Maria are great waitresses Give itsu leeds a visit!

site_logo

Resi Care . 2023-10-20

MORE AT Google

Amazing restaurant and friendly staff

site_logo

Rhys Johnson . 2023-10-12

MORE AT Google

I usually get sushi from itu and it's always fresh and tasty. The staff is friendly and helpful. Recommend to have healthy lunch here.

site_logo

Aga . 2023-10-10

MORE AT Google

I must be the only person who's not experienced Itsu before my visit to Leeds. I popped into here for a quick lunch while taking in some of the sites around Leeds City Centre. What a brilliant and easy alternative to fast food. I would pick this over a Mcdonald or KFC any day. The only thing I would like to see that would make the experience any better would be the removal of all plastic in the packaging! Other than that, this is definitely something to put on your lunchtime or dinner list as the food was 5star and very reasonably priced

site_logo

PROBLEMS WITH MARK . 2023-10-10

MORE AT Google

Staff are always super friendly & the food's great!

site_logo

Neil Grant . 2023-10-05

MORE AT Google

Fast service, cleaned continuously and smiley staff

site_logo

Aamira Patel . 2023-10-03

MORE AT Google

Nice food. Really helpful staff.

site_logo

jamesrlight . 2023-10-02

MORE AT Google

Had high expectations for my £10.95 "triple" chicken rice bowl. It was tiny. I've uploaded a picture of it next to a standard small bottle of water. There was about a quarter of a chicken breast, if that. It was gelatinous, soggy and tasteless, apart from a generic, mildly Asian sauce. Really, really bad value to the extent that it was actually bir of a rip-off. There are dozens of food places nearby - there's absolutely no need or reason to visit this one.

site_logo

andrewkI9255LZ . 2023-09-23

MORE AT TripAdvisor

I like the food here! Price is ok and food is nice!

site_logo

Jq Tee . 2023-09-18

MORE AT Google

Lovely place, really tasty food.

site_logo

Oloko Floxof . 2023-09-10

MORE AT Google

Hi everyone ! Being a sushi chef myself, I would rate 5/5 stars to itsu sushi restaurant. I highly recommend to dine in at itsu Leeds to experience fresh and high quality sushi and other hot food. I have had the best time dining and ordering food from them. If you fancy great sushi with amazing quality and friendly service from the staffs.

site_logo

Jet567223 . 2023-09-04

MORE AT TripAdvisor

Hi everyone ! Being a sushi chef myself, I would rate 5/5 stars to itsu sushi restaurant. I highly recommend to dine in at itsu Leeds to experience fresh and high quality sushi and other hot food. I have had the best time dining and ordering food from them. If you fancy great sushi with amazing quality and friendly service from the staffs.

site_logo

Sherand Khor . 2023-09-04

MORE AT Google

The food is excellent and the quality of the fish especially is so fresh and delicious!

site_logo

Smith Vila Q . 2023-09-03

MORE AT Google

The staff working there was so nice and very inviting! And the food is very good as well!

site_logo

Jerlin R . 2023-09-03

MORE AT Google

Staff were very helpful and friendly. Quality of food has always been good consistently.

site_logo

View chaisri . 2023-08-28

MORE AT Google

Great food & super friendly staff in a fabulous environment

site_logo

alex mackenzie . 2023-08-21

MORE AT Google

Such a great team at the Leeds Itsu, I love visiting Itsu in London but the staff here were the best , so freindly and helpful especially Madara, Judit and Ive made sure I had a great dinner to take home on the train! Thank you I will be back when next in Leeds :D

site_logo

Harriet Brock . 2023-08-20

MORE AT Google

Very nice restaurant and the food is really good

site_logo

Omar Batah . 2023-08-19

MORE AT Google

I pop into Itsu at least once a week.. The staff are super friendly & always smiley ..The food is great ! Highly recommend

site_logo

Naomi Carlisle . 2023-08-19

MORE AT Google

Amazing delivery times - super fast and the food gorgeous. Our first choice! :-)

site_logo

Ashley . 2023-08-17

MORE AT Just Eat

No extra ginger or wasabi, I paid for. Came 30 minutes before I ordered, luckily i was home in time.

site_logo

Daren . 2023-08-16

MORE AT Just Eat

Good food, friendly staff and fast service!

site_logo

Alexander Kimbley . 2023-08-15

MORE AT Google

Really friendly staff and delicious food! 🍣

site_logo

Katie Dinsdale . 2023-08-15

MORE AT Google

Great food, best in Leeds sushi is banging

site_logo

Junior Kaba . 2023-08-13

MORE AT Google

Staff were really nice and the food was great as usual.

site_logo

Thomas Needham . 2023-08-12

MORE AT Google

Great food, but no chopsticks provided. Am I supposed to use my fingers? Ordered it to my office!

site_logo

Anna . 2023-08-11

MORE AT Just Eat

Great food service always really nice, love coming here

site_logo

Ryan copeland . 2023-08-11

MORE AT Google

Great service. Nice atmosphere. Quick healthy lunch.

site_logo

Simon . 2023-08-09

MORE AT Google

Amazing food, clean restaurant, friendly staff!!! Highly recommend.

site_logo

Julija Dorondo . 2023-08-04

MORE AT Google

Barely any fish on the sushi- not cool

site_logo

Ankit . 2023-08-03

MORE AT Google

Amazing food and costumer service. The prices are very affordable for the quality of food 👍👍👍

site_logo

maria bruka . 2023-08-02

MORE AT Google

Great experience and super friendly staff, love it!

site_logo

Sandra Staley . 2023-08-02

MORE AT Google

The store was clean, the staff was very friendly and provided me with good service!

site_logo

Jingjing Cui . 2023-08-01

MORE AT Google

We had takeaway from Itsu and it arrived on time, and well packaged. The food was gorgeous and so I’d highly recommend! We will try to visit the restaurent in the future but have given 5 stars for atmosphere as the presentation of the takeaway food was excellent :-)

site_logo

Ash V . 2023-07-31

MORE AT Google

Lovely food delivered in good quality and super tasty will use again!

site_logo

Ashley . 2023-07-30

MORE AT Just Eat

I come into itsu leeds every week. It’s such good food every time and the staff here are so lovely. Thanks you

site_logo

Georgina Lill . 2023-07-27

MORE AT Google

Excellent, polite and helpful customer service. Great fresh food.

site_logo

Marielle O'Neill . 2023-07-26

MORE AT Google

Love the food here and coming at least twice a week! Staff always super helpful, thank you !

site_logo

Ewelina Ziemińska . 2023-07-26

MORE AT Google

great service, lovely staff and welcoming environment

site_logo

Aleyna Ghani . 2023-07-25

MORE AT Google

Great staff, amazing service and delicious food. 100% recommended

site_logo

Kamil Wrona . 2023-07-25

MORE AT Google

It's the first time I have been to this place and I had the katsu rice bowl which was full of flavour and delicious. I would definitely recommend coming to try this place. The food is well priced and the service was excellent. I will definitely come back here when I am back in Leeds.

site_logo

TheRhinostar . 2023-07-25

MORE AT Google

I enjoy visiting this branch of Itsu - the staff are always pleasant and accommodating! The chicken/salmon teriyaki and dragon rolls are consistently good. The store is always clean and well presented, and the service quick.

site_logo

Claire Freeston . 2023-07-24

MORE AT Google

One of our favourite places to eat. Quick service and amazing food.

site_logo

Suzanne M . 2023-07-23

MORE AT Google

Food is always fresh, really helpful staff and always clean, I would highly recommend

site_logo

Darina Gajdošová . 2023-07-21

MORE AT Google

Really good place to get sushi, would say best in Leeds. Staff are really nice 👌🏽. Good atmosphere

site_logo

Nicolas Bado . 2023-07-21

MORE AT Google

The food was cold sushi was squashed and mashed up and bao buns were cold and stale, I am very disappointed by the quality of the food and my experience with itsu and would like this to be handled asap

site_logo

Tayah . 2023-07-19

MORE AT Just Eat

Best healthy food, clean space, fast service in all Leeds city centre. Highly recommended!!

site_logo

Alessandra Tuveri . 2023-07-19

MORE AT Google

Similary restaurants in Yorkshire and The Humber

restaurant_img
4.3

802 Opinions

location-icon15 - 19 Headrow
Japanese
outdoor_seating_316975takeaway_316975delivery_316975

Amazingly delish as usual, portion sizes are larger and even more scrummy, music was just a tad loud

restaurant_img
4.3

188 Opinions

location-icon302 Armley Ridge Road, Leeds LS12 2RD England
Japanese
outdoor_seating_276809takeaway_276809delivery_276809

Repetidamente bueno, tenía mis leyes y mi hija realmente quería que probaran probablemente nuestra comida para llevar favorita. Tengo un plato de fusión de sushi y plato para compartir de Osaka, además de un rollo de tofu dulce y udon vegetal. Todo realmente excelente y sabroso con porciones generosas. Recogí así que no puedo comentar sobre la entrega, pero el mostrador siempre es muy amable. Pediré de nuevo y probablemente explorará algunos de sus menús no de sushi también, ya que el udon era muy bueno.

restaurant_img
4.2

1074 Opinions

location-icon9A Albion Street
Japanese
outdoor_seating_74041takeaway_74041delivery_74041

Food was luke warm, limited selection

restaurant_img
4.2

1277 Opinions

location-iconDewsbury Road Unit 4, White Rose
Japanese
outdoor_seating_315177takeaway_315177delivery_315177

Popped in here on our way back from Manchester (to Newcastle) as I was craving something spicy. Food was good, especially the wok fried greens and firecracker tofu. They do let you know that all the food will come out as it's ready rather than starters then mains and while normally I don't mind this, my partner's main came out about 8 minutes before mine, by which time he was almost done. And one of our small plates (bao buns) arrived when we'd both pretty much finished everything. Made it kind of a disjointed meal. The waitress also started to take some of our empty plates away while I was still eating which is a bit of a peeve of mine, but just personal preference.

restaurant_img
4.2

3114 Opinions

location-icon546 Scott Hall Road, Leeds LS7 3RA England
Japanese
outdoor_seating_256033takeaway_256033delivery_256033

Very late delivery, food freezing on arrival