Wagamama - Reading in Reading

Tuve una cena rara aquí. O bien el inglés es un segundo idioma aquí o el personal necesita una formación exhaustiva de servicio al cliente, ya que simplemente no estábamos conectando con nuestro servidor en ningún nivel. Ella no podía entender lo que estábamos pidiendo y luego nunca volvió a comprobar cómo estábamos hasta el final de la comida. La comida estaba bien, pero algo está bastante mal en este lugar.

My daughter and I dined for lunch - food was excellent and our server Sophia was super smiley and attentive. Thank you.

Sophia was amazing and the food was fab! Thanks for the free sides

Sophia was so amazing and the food was delish :)

Atrocious service, one of the worst I have ever experienced. Please do not waste your money here. We had to remind staff 4 times what our order was. Soggy saltless edamame, again one of the worst I have ever tasted, and all starters including the edamame arrived about half an hr late/after the main course. We had to force the rest of the food down. All very disappointing considering we usually enjoy Wagamama’s. Safe to say we did not leave a tip and will absolutely not be going back to the Reading branch.

Dinner for 2, Serving 1 person and then the 2nd person 20min later is just ridiculous, more ridiculous is that the starter didn’t even arrive with the 2nd mais!! Also, why is there so many flies?

Was delicious ❤️ Thank you guys

Food was very good and filling, service was quick and staff were all lovely. Yuko especially was very polite and checked in with me to insure I was happy with everything. Definitely recommend!!

Wagamama is consistent and has a great menu. My only gripe is the drinks and service when busy are too slow

Sobreprecio y exagerado. La comida es agradable, pero no vale la pena el dinero. El personal era agradable y eficiente. ¿Que te cobren casi 10 libras por dos vasos pequeños de zumo de naranja? ¿Quién cree que es aceptable?

Fantastic culinary experience for the family every time we visit. The staff are very friendly and welcoming. All Covid related precautions are in place. The menu has very wide choice even for vegan dishes. And the food feels so fresh, healthy and tasty.

Really helpful servers, lovely food.

Wagamama is always a place where you might wait about 30 minutes for your food and the hustle and bustle can make it hard to hear anything. But I absolutely love their food.....it's just so delicious!

Good nice food but a bit pricey.

Lovely pre gig dinner. Prompt service. Delicious food.

GF menu, and they wven asked if we needed it when we came to the door

This is by far the best Wagamamas I've been to! Great portion size and delicious!

El servicio y la comida están bien, he tenido peores, pero también he tenido mucho mejor. Yo diría que es caro para lo que es, y simplemente no entiendo lo que es agradable de sentarse en un incómodo taburete de madera en un banco para comer alimentos que se sacan al azar. ¡El concepto se me ha perdido!

Lovely staff, quick service. Food was amazing and the portion sizes are generous.

Un Wagamama decente con un interior espacioso, decoración moderna y un gran menú con muchas opciones veganas. Visitamos para el almuerzo después de una mañana de compras y nos quedamos impresionados con el servicio rápido y porciones generosas. Nuestros cuencos de ramen Kare burosu estaban llenos de sabor, con ricos hongos, chile picante, fideos udon gruesos, caldo al curry y trozos de tofu marinado. Descargamos la aplicación Waga 'Soul club' y apreciamos poder pagar rápidamente y también ganar sellos como parte del nuevo esquema de lealtad.

Visited this place a few weeks ago, great place to get some authentic asian food. Would recommend if you are a couple or family. Great ambience too.

We were seated almost immediately, they take allergies and intolerances very seriously and we're very informative and helpful. Everyone was very friendly and genuinely nice. Delicious food and gorgeous drinks (cherry blossom lemonade is beautiful)

Lovely experience and thank you for accommodating us late. Special thanks to Lina!

The grilled chicken ramen here is incredible!

The customer service was excellent, and the food was delivered promptly. It was delicious and enjoyable. We arrived around noon, so the restaurant was not very crowded. It was also a weekday.

Brilliant x Had a meal for my 30th here and they even let me have birthday cake here and gave all 9 of us plates for cake and offered candles! Really good service and great food as well as usual. I did tip a tenner for letting us have cake there 🙏 thank you to the staff!

Absolutely amazing experience and food. Special thank you to Nelson! He was the best waiter I have ever had! Vegan banana katsu - amazing!!!!!

When we walked in our amazing,kind waitress called Krishna, walked us to our table and gave excellent service and the food came out in. A flash about 5 mins! When it came to the bill we went on the soul club app,we typed in our table number and location and it gave us a reward section,we clicked on one of the rewards and managed to get £14.00 of the bill! Then we asked.another waitress called Hibah,about how we managed to get 14 quid off the bill,she was very helpful and explained how this was possible(because we are regular customers) :)

Food was spot on. Perfect place to entertain the kids during the holidays. The food and the colouring kit kept them well entertained. Saugat was very helpful and attentive.

We ordered pizza and it was very delicious and also pasta

I got served by Megan I don’t know what was more lovely the food or her service I eat at this restaurant around the country but this 1 stands out due to her lovely people skills

The best one we’ve been to. Friendly staff. The food had amazing flavour and definitely to a higher standard than the other ones we’ve been to. The manager, Nelson was really nice and positive.

Mis amigos y yo fuimos a Wagamama para un buen almuerzo que hacemos con bastante regularidad. Descargamos la aplicación y obtuvimos una recompensa gratuita si edamame, el gerente dijo que estaría bien dividir la factura al final y aún así obtenerla de forma gratuita. Sin embargo, Alison se negó a hacer eso antes que nosotros. Me menospreció y me habló en un tono muy condescendiente incluso después de que le expliqué exactamente lo que su jefe me dijo. Ella no iba a hablar con él para tranquilizarme y me hicieron pagar por ello a pesar de mi vale. En mi opinión, este no es muy buen servicio y no debería estar listo para pagar a clientes como este. También ella era lenta.

very nice service and atmosphere, not authentic asian food but still tastes good ! Very serious about food allergies and intolerance and I really appreciated that

Wagamama is a pace to relish authen food and the taste is really good and even the way they presented the dish is very beautiful. Love the ambience ,food and Service.

Always a fantastic outing at wagamama: the prices may have inflated since I've last been, but it is 100% worth it for the quality of food you receive; I shared two sides with a friend (calamari and bao buns, my absolute go tos) and for a main had their new special, soba noodles with duck, which came out to £18 and was potentially not as big a portion as I would have liked, but again, it was beyond delicious. £26.50 for myself without tip, worth it for the experience but definitely not an everyday or budget dining option. Cheapest main on the menu was approx £12.50, for those who'd like to know.

Great food and Hannah was very kind and helpful.

Very impressive food I haven’t had many Wagamama’s in the past and this was up. There is one of the best. The staff were lovely and friendly and also very attentive and the food came quickly. This is definitely one of the nicest Wagamamas in the UK. Thoroughly recommend

Good tasting food that comes when it's done. Weekdays it's great for a quick dinner. Weekends and holidays, the atmosphere is bustling and can sometimes have a line out the door. The quick service and good quality Japanese food at an affordable price brings the people in to enjoy a delicous cuisine from a bountiful culture. My partner and I enjoy it on visits to Reading and it holds special memories from when we lived in the town during university.

It's wagamamas! The food is always good, the service fast, and you never leave hungry. Not much more to say than that.

Food was absolutely delicious. The service was so-so. Had to ask for utensils several times and remind servers on what we ordered. The place has very lovely atmosphere and they had options for me even if I required gluten free and dairy free food. We took several starters and two mains - all very really good. Overall happy to repeat the experience ◡̈

Had a problem with my deliveroo order, rang Reading. Spoke to a lady called Elizabeth who was fantastic and had excellent customer repor. She made sure my order was taken care off and she was superb! 5 stars are just for her.

Hannah was the loveliest part of our evening. She was amazing. Helped us and kept a lot of patience whilst the 8 of us ordered. She is genuinely very kind and helped us choose dishes and give us recommendations when we were confused. And the food as always was top notch!!

Hannah was amazing in accommodating us this evening. Would definitely come again just for the service. Food was great too!

I had the kyoyo salman, so filling and satisfying

Very disappointed with the chef last night. I came in here with friends and became I have a condition the chef couldn't even cook me a meal to adjust my dinner from menu. Its a great shame as I have been told by Friends how brilliant it is in there. You need to change the way you think. Our waitress was brilliant she try to help but felt bad for me. So we left and went next door to zizzi had no problem adapter the menu for me Being a Head Chef myself I go out of my way to make sure everyone I cook for is happy and satisfied.

I love the pau bun. Thats my favourite. Also i love the soba noodle.ambience and the service is very good

In general I love wagamama. But today, I ordered the Ramen chicken noodle and was tasteless, did not enjoy that. Sides were delicious Ordered the gyoza and Chili squid.

We had an amazing experience in wagamamas reading our server, krishna was very welcoming and it was just her first day. 10/10 I would recommend coming here. The food came quick and was delicious!

I’ve been here a few times and every time it has been amazing, however the new menu items are truly the best wagamamas have ever done. The shredded duck saka saka is the best thing I’ve ever eaten and the service was amazing from Stella. Couldn’t recommend higher

What's not to love about wagamama? Super fast service with great tasting food and drinks. You could be in and out in an hour and have had sides, mains and a dessert in that time. Its very kid friendly with crayons and an activity filled place mat for them to keep them occupied. We love it. Its our standard quick, filling, go-to restaurant when we have the kids with us.

takeaways - no soup on ramen! no salad on katsu ever and stone cold udon. 4-5 chances led to this review. Occasionally great in restaurant, staff friendly cant fault except a manger in 2021 who argued that raw prawns were cooked... Update: Apr 24 - ate in and had the best wagamamas for over a decade. Yum.

Excellent all round. Very good service and excellent quality food. A functional harbour in the otherwise dysfunctional town of Reading.

Nice place to have Japanese food

Couldn't fault it. Great food. Nice and hot. Definitely coming back again

Went for lunch lovely staff, food came quickly and it was just what we needed after a bit of shopping in town.

Located on the riverside even a fish would like to be seen at, with a bustling atmosphere as you would expect from one of the most over populated towns in the country. All-in-one a good branch of Wagas.

Love Wagama great vegan options.

We visited one Sunday whilst visiting our son in Reading and was served by Hannah who was lovely. The choice of food was very good, especially the vegetarian options. All our meals were delicious and extremely tasty and my daughter and I loved the yasai yaki soba mushroom teppanyaki and tofu firecracker. We wished we had a Wagamama nearer to where we live.

Getting the wrong order always and very incompetent staff. Bad customer service.

We had lunch here which we really enjoyed. We had chicken kaisukaree and duck donburi which were full of flavor and were served quickly by friendly waiters.

We had lunch while on a shopping trip. I had the duck donburi while my partner had chicken raisukaree which she enjoyed very much. The food was served quickly and the waiter was polite, friendly and efficient. We enjoyed our time and would highly recommend it.

My server Vim at the Reading branch was very friendly gave me such a warm welcome and checked if the food was okay was very impressed with his service would highly recommend and coke again for sure 5/5 service

Great meal with our granddaughters. Friendly service.

That was a fabulous experience. Thanks to wagamama

Tasty food as you'd normally expect for a Wagamama. Tried the King Oyster skewers for the first time and really enjoyed them. Was surprised to find that I'd been charged for a sauce when we'd asked for a tiny bit of the pork gyoza dipping sauce on the side of our meal. Maybe this is normal, but we'd previously not been charged for it by other Wagamama branches.

Good service from start to finish

It is always great to come here. The food is always delicious, so flavourful, and such good portions. The space is very pleasant and the staff is always friendly and professional. There's nothing like a ramen when you're craving for some comfort food!

Molly was great! Lovely and friendly thanks Molly 😄

Great food. Good service. Little uncomfortable seating.

The food is always amazing and the staff at Reading are fantastic. We will definitely be back!

Wagamama never fails to impress us with its delicious and authentic food. A reliable choice for a consistently enjoyable meal. The inviting environment enhances the overall dining experience, and the courteous, friendly staff contribute to the positive atmosphere.

Wagamama is my favorite, being a vegetarian, this place has one the best tasting dining experience in Reading.

Super friendly service, great food, just a tad pricey. However, consistent with other food establishments everywhere these days! The lovely lady who served us was very friendly and accommodating. Would certainly recommend this branch!

My friend visiting Reading with two children insisted on going tbere,

Really nice place to experience a new cuisine. The curries are really good. Sake is heartwarming as well. Interiors are really nice.

Swikriti was very sweet and cheerful, made the trip very comfortable. Food was great and came fairly quickly so it was a short and good trip.

Food is always good, we were served by the lovely Anna who always checked in on us and had the most friendliest service☺️☺️

Great customet service, organised and tasty food Juices are a bit pricy

Bit loud at times. Great food. Speedy Service. Clean Toilets. Good accommodation for large family.

Long wait times, only to then get cold food. Had to ask about the status of my small order after 20 minutes of waiting, and only then was it (conveniently) handed to me. Lord knows how long it would have taken if I hadn't asked.

A very nice place with lovely food

Great food, prompt service, as always at a Wagas. I love the fact Wagas have a consistent standard of delivery, one which is high.

Prawn lovers could go for a prawn raisukaree curry, bit of coconut based but taste really good🎈

I love WAGAMAMA. It's food is fresh and mreish. I ordered Kare Burosu. It's a vegetable broth with tofu. It was hearty meal... Perfect to keep me warm in the chilly evening accompanied with mango chillie Margarita. It was really refreshing. The only downside of WAGAMAMA is it's always so crowded. If you like to chat and can ignore the noise around you, this is the perfect place for you. However, if you are interested in a quieter, romantic place, stay miles away 🤣🤣🤣... Another highlight of this restaurant is its hygiene standards. It's top notch despite being so crowded. Staff is highly efficient and well trained. Do book a table before you go. Enjoy 💖💖💖💖💖

Food was awful. Couldn't pay me to go back. Service was OK. Thought this was extremely poor, even for a chain Will choose an independent next time

A lack of vegetables, not hot enough, some noodles stuck together, tasted warmed up. Just a plate of noodles.

Perfect night out for my birthday with the family,

Chloe the best waitress !! Thank you x

Amazing place for food and a good time, the staff are amazingly helpful, they knew I only had a limited time to eat there so they told me when I asked they would have my order taken and food cooked straight away, which they did! Every time I visit they are helpful, happy and make sure your happy and looked after. Food is just delightful! Atmosphere is relaxing and has chilled lighting. Would 100% recommend!

Food was tasty but I have to say place was so crowded and loud it was hard to hear your own thoughts. Fresh mint tea was great! Tama squid and duck gyoza as well (besides weird souce -not my taste). But shirodashi ramen.... AWESOME ☺️ I could not finish that big portion that came in huge bowl! Hope to discover more yummies in the future!

The food is always VERY nice in Wagamamas, albeit a bit pricey, but worth it. The staff in this Reading branch were very nice and attentive.

Popped in for a quick lunch and even though it’s a chain with a central kitchen the food actually tasted better than the London venues.

Had my first wagamama. The lady that served us was absolutely lovely and so helpful. I can't remember her name, but she had blue hair and family in Wales. Food was hot and delicious

The servers forgot about us so we had to get their attention to order, then once we had ordered my food came out and my partners didn't. We then asked what the matter was and they said her food was delivered to another table accidentally lol so we had to wait even longer for them to cook another portion and send that out to us. They comped it from the bill and offered us free desserts too but that's not the point, just because you smile when you serve someone doesn't mean it's good customer service

Had a separate gluten free menu, which is always the dream. Good selection of mains, sides and deserts available and all very reasonably priced. I got chicken ramen, and ice cream balls for desert. Both were delicious. The staff were very kind, friendly and attentive.

Had a fantastic experience trying some of the new dishes. Will definitely be back

I just love it here, food service and atmosphere was fantastic, very clean throughout especially the toilets.

I had the katsu chicken curry, and it was out of this world. I actually can't wait to go back.

Nice friendly service and good food as you would expect from Wagamama