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4.3

Based on 6.439 opinions finded in 2 websites

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Nº 377 in 1366 in Kensington and Chelsea

Nº 7 of 46 Japanese in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..oysterssouplobstersaladladypaychickenramencookedmustrollspicycheesecurrygingerbeautifulnoodles

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Rachid was great, made our visit a good one, 5*’s

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Brad Barker . 2025-04-13

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Loved the simple menu – lobster, burger, or lobster roll, and everything was top quality. The lobster was fresh and perfectly cooked, and the burger was juicy and flavorful with a great secret sauce. The Combo for Two was excellent. Excellent staff and specially Alejandro for the amazing service ✅ we will be back again

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luz Maryori . 2025-04-13

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Good food, good vibe, good service - Rachid!

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Yurii Chepel . 2025-04-13

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Rachid was an excellent server, provided great service!

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Antonia S . 2025-04-13

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Food was great as always and Rchid provided excellent service!

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myspecialnickname K . 2025-04-13

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Kamil was an excellent server. This meal was amazing, the food was 10/10 and the service was top notch. Thank you ti the team for singing happy birthday to my mum as well🤣

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Ryan . 2025-04-12

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Stefan was professional and welcoming

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Maddy . 2025-04-12

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Good atmosphere, great food and excellent service from our waiter Zak! Thank you!

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Hannah Davidson . 2025-04-12

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Lovely service by Kamil! Never too much super attentive and even brought us a cake for our birthday celebration. So thoughtful thank you. Also, Lobster roll?! Wow!!

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Nicole De Barros . 2025-04-12

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Great service from Marin with great food!

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Abrie De Villiers . 2025-04-12

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Lubi has a great approach. She’s really kind and has a lovely smile. Her service is very excellent! The food is also very nice. 👌🏼

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Rosset Lopez . 2025-04-11

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Lubi was excellent. Great food and great experience.

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Sherif Shaarawy . 2025-04-11

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Good food and even better service from Lubi and Charles

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P A . 2025-04-11

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lubi was so kind And the food was delicious She was the sweetest person ever We will definitely come back

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Lora . 2025-04-11

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The food was great fresh and warm. Our servers were attentive, s/o to sir Zak!

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Patricia Penales . 2025-04-11

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First time going here ever, read 100’s of outstanding reviews so was expecting a lot. Got seated then not asked for drinks for ages. People who sat after us recieved mains before we even had drink order taken(there were about 10 tables taken in the whole restaurant) when the drinks came our waiter made a misogynistic joke about me having the diet coke instead of her which was uncomfortable to say the least. when food comes (whole lobster and wagyu smash burger) lobster extremely overcooked tasted like flavourless rubber and mainly burnt on the grilled side which ruined my entire experience, Burger also overdone and chewy just overall dissapointing. Was really looking forward to trying this restaurant as it’s different to most but was left underwhelmed and still hungry. wish It could’ve lived up to my expectations but me and my girlfriend were just let down. Wouldn’t recommend

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Jack Jones . 2025-04-11

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Great place for my birthday, team was charming and helpful, service was outstanding.

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Stefan Stefan . 2025-04-11

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Had the half lobster mac&cheese as a main and it was the best thing id ever eaten. Our waiter Merin was so attentive and helpful, and there was a conplementary sticky toffee pudding for my mum's birthday. Very good service and everybody liked their food. Its expensive but worth it for a very special occasion.

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d i g e s t i v e b i s c u i t . 2025-04-11

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lubi gave us a great service food was great will be back

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Nicolaleggat 88 . 2025-04-11

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Loved Burger & Lobster at Harvey Nichols. Food, service and atmosphere were great. Lubi was an amazing waitress!! Lobster roll was amazing!! The maple nightcap cocktail was awesome as was the ice cream sandwich

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Siobhan Woodward . 2025-04-11

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Good food, wonderful service, a bit pricey, the signature Lobster roll is the best

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Yohannes Alula . 2025-04-11

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Great atmosphere and really tasty, alsoLubi is so nice and helpful. Recommend!

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Sylvia . 2025-04-11

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Lubi, is the best Server I’ve ever had. She was quick, polite and had a wealth of information about the menu. We will be back for sure! Cheers

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Bridget Murray . 2025-04-11

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Fantastic customer service and beautiful atmosphere. Food was excellent and we were looked after really well. Came here with my sisters and we had great fun

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Michele Edward . 2025-04-11

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Merin was a great host—warm, attentive, and made the dining experience feel extra special. The service was smooth and friendly from start to finish. Highly recommend!

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Zayed Alshebli . 2025-04-11

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Lubi is very nice and very friendly taking care customers 👍

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Don Wood . 2025-04-11

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Lubi good worker & good sireives

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Jaser Alnasser . 2025-04-09

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We went there as a family of 6 after a day out in London. I was little bit difficult to decide what time to arrive but they were fantastic accommodating my changes in schedule. We had a wonderful family meal together. Staff were very accommodating even my fussy eaters and my youngest 4yr old loved and gave a thumbs up. She loves the chips and ketchup. Would have 6 star if there was chocolate icecream.

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Ran Her-gotch . 2025-04-09

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The waitress Lubi Was so amazing with my daughter , who just had her first lobster, I’m allergic to sea food and lubi showed my daughter how to eat lobster and helped her get all the meet

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Jalal Baban . 2025-04-08

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Lovely lobster and nice environment. Prices are reasonable and quality is high. Service is great, Lubi was lovely, friendly and professional

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Ayman Kampoori . 2025-04-08

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We loved our food here!! Was very nice and special as it was my birthday and lubi our waitress was so so nice and made us feel so welcomed. Will fro sure come back again

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Ruq Luc . 2025-04-08

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Had a great time here lubi was an excellent waitress catered to our every need and the atmosphere very welcoming and fresh

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Photosdrives . 2025-04-08

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Very good. Very delicious. LUbi good nice.

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oliver soros . 2025-04-08

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Thank you rahid for the great service

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Alyaa S . 2025-04-07

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Rachid was so kind and efficient

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SuperJeannie46 . 2025-04-07

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The waiter was friendly and professional

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Aziz Ebrahim . 2025-04-07

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Thank you Rachid for the great service

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sara uu . 2025-04-07

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Rachid was amazing at customer service

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Ahmad Orfali . 2025-04-07

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Rachid was the GOAT. Amazing food and service. Will come back in a few days again

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마진다늘 . 2025-04-07

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Our server Rachid was the best, the food was fantastic!

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Timofey Gerasimov . 2025-04-06

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Rachid was a great waiter and very attentive fabulous food will come again.

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samantha campins vicente . 2025-04-06

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Rachio, the waiter, is very helpful and nice. Good food, good service !!!

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陳文豪 . 2025-04-06

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Rachid is amazing and great hospitality explained the menu gave us all his time

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Mahadih Magiri . 2025-04-06

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We were served by rachid and he was amazing

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dana yousif . 2025-04-06

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Rachid perfect host thanks a lot

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noor haji . 2025-04-06

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Thank you Merin for your bright smile and a wonderful service.

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yasmine tlass . 2025-04-06

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Lovely experience. We were served by Rachid who was amazing and very helpful and friendly. He recommended some great dishes and we cant wait to be back

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mary ann . 2025-04-06

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Would recommend taking orders from rachid

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Ashley Lim . 2025-04-06

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Thank you Rachid for the service

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Ahmed Zakout . 2025-04-06

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As always great food. Merin who served us was attentive without being being overbearing.

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Nazib Beedassy . 2025-04-06

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Rachid served us. He was very good and attentive. I will definitely come back.

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Devi Agustin . 2025-04-06

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Alex is a good guy I rate the service

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Celiu . 2025-04-06

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I really enjoyed the food as always, Rashed was very helpful in recommending the very best starters that we all admired, his service was also quick and great, definitely coming again

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A A . 2025-04-06

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Rachio, the servant, is very nice and gentle to serve my table. Everytime when we need help, he responsed quickly. Food & atmosphere here is so good, I will come again definitely.

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Eva Lo . 2025-04-06

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Rachid was excellent, extremely accommodating, and wonderful customer service!

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Kira Elicha . 2025-04-06

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Rachid gave excellent, kind and friendly service

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Ishmael Tejan-sowe . 2025-04-05

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Thank you very much Rashid, everything was excellent

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Aras Alkis . 2025-04-05

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Rasheed was very attentive. Food was excellent

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Haia ElHelw . 2025-04-05

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Best food and service And the waiter Rachid is very helpful

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Mohammed Alomair . 2025-04-05

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Rasheed is so kind and I like his hospitality

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Mohamed Ibrahim . 2025-04-05

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Zakir was very lovely and super nice. Was making sure everything is good

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EISSA ALNUAIMII . 2025-04-05

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Nice place Amazing service Thank you Rashid

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Elisa Panizzoli . 2025-04-05

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Rasheed is the best!!! He is very kind, professional and funny. We really enjoyed our dinner :) We will definitely come back soon!!

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valentina campo . 2025-04-05

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Rachid the best costumer service very attentive and a pleasure to meet him ❤️

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rifi rudy . 2025-04-05

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Zak was an incredible waiter who served us and made our evening very lovely

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Marcus Koh . 2025-03-14

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We had Merin and she was absolutely incredible! Food was delicious and the service/ atmosphere was 10/10.

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Jordyn Ojeda . 2025-03-14

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The best was Lubi And how much she helped me And muy children choosing The right dish

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Cristina F . 2025-03-14

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Lubi is amazing :) will come back just for her. Food always amazing as well.

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Rebecca de Keijzer . 2025-03-14

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Beautiful Lubi,, thank you for making this a wonderful experience.. The food was really good, the recommended dishes were 👌🏼

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Amal Ghaith . 2025-03-14

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Take my wife and son to the restaurant and enjoy the food, we really enjoy the service from Zak, thank you zak

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Steven Wang . 2025-03-14

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Great experience at Burger and Lobster. We received a friendly welcome and were well looked after throughout our stay. The lobster was delicious, the burger very juicy and tasty, as was the lobster roll. Unfortunately, our daughter didn't like the children's dish of linguini in tomato sauce, but she was very happy about the attention. The restaurant entrance was a bit hidden for us; it's best to use the entrance via Harvey Nicols.

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Sabrina Bilsing . 2025-03-13

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The lobster sandwich is in a food court on the terrace, the service is very good and the atmosphere is good.

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Ömer N. . 2025-03-13

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Ginger was amazing. Thank you for looking after us. Will come back soon!

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Mariyan Valev . 2025-03-12

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The meal(The Burger) was quite satisfactory and Lubi was so kind and attentive. Thank you for you service, I will be coming next time I visit London.

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Meliha Çolak . 2025-03-12

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Lubi attended to our table and she was such a lovely lady - great pleasure interacting with her and grateful for her recommendation to get a Big Boy lobster to share . Very wonderful meal !

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BT MSY . 2025-03-11

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Lubica was very nice and friendly!

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Anton Barker . 2025-03-10

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Lubi and Iwon were so lovely! Service was great and the food was phenomenal !

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Stephanee Leal . 2025-03-10

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Kamil is my number one but Lubi is a very close at second. Great service and chilled atmosphere .thank you guys

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wayne . 2025-03-10

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Lubi was lovely, she delivered excellent service! The food was really good, I had one of the best veggie burgers in a long time. Can recommend!

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chris Tu . 2025-03-10

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Lubi was a fantastic host, great night

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Michael l . 2025-03-10

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Harbey Nichols' 5th floor is a different world 🙏

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Nal Plastik FileSAN . 2025-03-09

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A must visit if you are in central London

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Anki Toot . 2025-03-09

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Our waiter was Zakir, service was 10/10

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Fatima Abdullayeva . 2025-03-08

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Great service from Lubi. Had an excellent meal

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Dennis Ong . 2025-03-08

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Great food, great place! Zak was very attentive and nice

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Maria Ruiz . 2025-03-08

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Lubi was lovely, and the food was amazing as always! Their classic burger tastes like what a Big Mac tastes like in your dreams! The ingredients are amazing and the beef is perfectly cooked

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Liam OhUiginn . 2025-03-07

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The lobster is very delicious and fresh. You can taste real lobster meat in the lobster roll, and the taste is also very well seasoned. The bread base has a buttery aroma. The tableside service ZAK service is very good and very kind!

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Tiffany . 2025-03-07

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Very good ! Many Thanks!!!to Zak

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alena alenina . 2025-03-07

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Lubi was excellent hostess very kind and fun!

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Yiota Laperta . 2025-03-07

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Had a lovely lunch at burger and lobster, Zak was super attentive!

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Mel . 2025-03-07

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Kushal was very helpful, and the place was nice as well."

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Murad İlhan . 2025-03-07

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Lubi was really kind we had a great time she helped a lot to choose the best food from the menu

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mina kuşkan . 2025-03-07

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Incredible service at Burger and Lobster in Knightsbridge! Zak was so knowledgeable and offered great suggestions that made our meal unforgettable. The prawns were succulent, the baked oysters were incredible, and the Beast Burger? It was simply amazing! The environment was peaceful and relaxing, making it the perfect setting to enjoy delicious food. Can’t wait to return for more amazing food and service from Zak.

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farooq hussain . 2025-03-07

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Really good restaurant and lobster, and my friend Zak is very nice.

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Ming . 2025-03-07

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Lubu is a very nice and the best all around he gave us the best service we ever received

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Omar Abu Jwaid . 2025-03-07

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Great service from Lubi and really lovely food!

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Georgie Wynes-Devlin . 2025-03-07

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Thanks Lubi - made us really happy!

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Giorgi Gigineishvili . 2025-03-07

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If you’re served by Zaki you’re in safe hands

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Nihal Godhania . 2025-03-07

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Wonderful food Fantastic service from Zak

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bonnie caton . 2025-03-06

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Our experience was very pleasant. The prices are super fair for this part of London and the food was extremely good. Our server Zak and the rest of the staff were very lovely :).

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Giulia Longhi . 2025-03-06

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