Based on 5.331 opinions finded in 2 websites
Based on 5.331 opinions finded in 2 websites
Nº 382 in 1366 in Kensington and Chelsea
Nº 7 of 46 Japanese in Kensington and Chelsea
Opinions
Oliver was really kind and polite
Cem Danon . 2024-11-14
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Love coming to this burger and lobster. Food is always amazing and friendly service especially from Lubi. We will be back soon.
Layla Duffell . 2024-11-13
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Ka ok serve us perfectly . Well done
Azlina Noor . 2024-11-13
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Lubi is a nice person Who recommended great starters.
Bilgehan ENGIN . 2024-11-13
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Lubi was excellent from start to finish. Welcoming smile and good vibes through out our meal!
marie hughes . 2024-11-13
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Rachid did a great job serving us! He make sure we have everything we need.
Medialyne Jimenez . 2024-11-12
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We had a great time! Oliver was such a great host!!!
Jil Mandeng . 2024-11-12
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Very good food and very good service from Rachid, the person who served us.
Manuela Sierra . 2024-11-12
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All is perfect dinner with a good service and very warm welcome from staff name Rachid
Nutthapol Wansao . 2024-11-12
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Food is always good. Great service from our server Rachid.
Evangelos Pavlides . 2024-11-12
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Best server, amazing conversation made me comfortable with good service
Issa Almusafir . 2024-11-12
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the diner rachid served me and my mother very well and was very polite.
Konstantin Blazevski . 2024-11-12
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Rachid amazing guy. He really look after us and we will definitely coming back because of him. So friendly thank you. Amazing staff
Hotel Xcaret Xcaret . 2024-11-12
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I’m a regular customer at Burger & Lobster. And customer service is always been great. Highlight of my night , Rashid gave us a excellent service.
Wendy S . 2024-11-12
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Great food - thank you Oliver for great service
Magali Allport . 2024-11-12
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The service and food were good, but I did not like the ambiance. I think we need to choose other branches to have a more enjoyable time. I will try them in time.
Zeyno Ballı . 2024-11-12
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Very good food and friendly service! Would really recommend!
Celine Verrept . 2024-11-11
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I won a competition on Instagram Me and my two guests were treated like royalty from the moment we arrived. A lady, her name began with L? Was very accommodating, making us laugh and feel comfortable.. the manager even came over not only to say congratulations but to recommend dishes & cocktails which we were very grateful for. We had oysters, wagyu beef burger, lobster…all of which we had never tried before & wow it was incredible. We will be back next time we visit London. Thank you to all the team. A proper all round brilliant dining experience
Dave Grayson . 2024-11-11
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Good restaurant, nice location and reasonable price. Rahman was a helpful person and he was trying to make everything comfortable and clear for us.
ِAdel Althubiani . 2024-11-10
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Lubi gave us amazing friendly service. Thank you!
Tashoya Mae . 2024-11-10
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Kalok was fantastic. Absolutely great service, truly a star. Give that man a raise! This was my first time at this restaurant and his fantastic service will have me coming back.
Grace Nziengui . 2024-11-10
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Had a wonderful experience!! Very friendly and attentive staff, our lovely waiter Kamil made our experience really memorable. We really felt looked after. Will be returning very soon
Sara Hamed . 2024-11-09
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Oliver is the best! Super sweet.
Fairouz Hafiz . 2024-11-09
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Had the steam lobster and it was delicious. Good atmosphere and great service by Adri. Super helpful and professional. Will visit again for sure
William Hung . 2024-11-09
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Well done Oliver! Best service!
Amr Abdelrahim . 2024-11-08
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Hi the food was excellent and the service from oliver was so good very friendly. We will definitely visit again
Lucy Mcgarr . 2024-11-08
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Everything was good so far, Special thanks for Lubi 🙏🏼
Yazeed . 2024-11-08
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My favourite restaurant in town, thanks for Oliver’s service tonight
Malinda Ma . 2024-11-08
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Good food,Oliver great service👍
with an A Kan . 2024-11-08
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We had a lovely meal here and the service was great, thanks Oliver!
Keren Atzmon Barr . 2024-11-07
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Our experience at burger and lobster was incredible. Ana made it a total joy - she had extremely great knowledge on the menu and recommended great dishes.
Tasnim Ahmed . 2024-11-07
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Oliver was the best ever …. Quick and nice
ahmed aldow . 2024-11-07
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Stefan is so lovely and funny such in amazing person
sultan alsamahi . 2024-11-06
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Stephan goes above and beyond ensuring all his customers are enjoying their experience in Burger & Lobster. At all times a ‘nothing too much trouble’ attitude is displayed.
Jean-Claude CUISANT . 2024-11-06
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Many thanks to Rachid he was very kindly
Waleed Alhammadi . 2024-11-05
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Good service and good food! Lubi was great and she made sure everything was good! Highly recommended!
Susan R . 2024-11-05
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The food was superb. Rachid, our server, was excellent with his service. Will definitely return again. 10/10 would recommend
Zacqary Chan . 2024-11-05
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Rachid was the best server. Food came out fast and was very tasty. Tiramisu espresso martini was the best and a must have!!
Jiggy Patel . 2024-11-05
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Delicious meal and great service from Rachio.
Nicole George . 2024-11-05
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Loved the lobster rolls and excellent services from Rachid.
faisal alfraidi . 2024-11-05
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Rashid is super friendly and with excellent service!
Phoebe Zhang . 2024-11-05
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Lubi was our waitress - she was very attentive and so helpful - nothing was too much trouble :) Food was delicious and served very quickly
AW . 2024-11-05
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Top service, rachid our waiter was great
Jonathan Reader . 2024-11-05
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The waitress Lubi is so attention, cute, profissional
Larissa Benetti de Nobrega . 2024-11-05
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The waiterress was excellent Lubi is her name
heba shahein . 2024-11-05
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Very good service by LUBI. The fries and lobster roll are delicious !
Ka Yi Fung . 2024-11-05
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Lubi was very helpful and amazing !
Maria Kassabian . 2024-11-05
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Overall really great food and service, especially Lubi was very attentive and friendly!
Nadia Lee . 2024-11-05
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Rachid was amazing 10/10 service
Elizabeth Kouracles . 2024-11-04
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Oliver was a fantastic server. Highly recommend!
허유라 . 2024-11-04
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Served by Racid, great service! Tried the set menu as we were't too hungry. Smashed wagyu burger was okay but not great. Desert was not good. Cheesecake consisted of whipped cream cheese out of a can with some biscuit sprinkles and strawberry jam. Please correct me if this is incorrect. Please improve the set menu. Thanks
Barbara M . 2024-11-04
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Amazing and friendly customer service! Highly recommend. Rachid’s was our waiter and his aura was really welcoming.
Miya . 2024-11-04
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Great service from Oliver, very friendly and kind!
Krishnaa Sodha . 2024-11-04
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The food was great! Thanks to Oliver
An A . 2024-11-04
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Thank you Oliver for the great experience. The food was also very nice.
Youri Kher . 2024-11-04
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Very efficient polite and friendly service- thank you Rashid!
maisa sultana . 2024-11-04
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Great food and fantastic service from Rachid, thank you :)
Zeina Abu Orabi . 2024-11-04
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Rachid, our server, was professional and wonderful … made our dining experience even better. Thanks, Rachid.
Young Suk . 2024-11-04
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Oliver was great waiter, thanks to him for his job
иван Сальковский . 2024-11-04
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The only wrong thing was the tomato linguine. It was not good at all, my Child couldn’t eat it.
Lubna Awan . 2024-11-04
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Rachid was just amazing person, great service and welcoming smile! Thank you so much
Saoud Alkaabi . 2024-11-03
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Rachio was a good waiter excellent service
Jovanie Gentles . 2024-11-03
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Rashid was very lovely and bubbly! Looked after us very well :)
arbresha qeli . 2024-11-03
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Attended to celebrate my daughter’s birthday. Rachid was amazing. Lovely customer service, amazing atmosphere, polite and attentive service throughout. 10/10 all round. I will definitely return
christina ward . 2024-11-03
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Rachid is the best ! Had a wonderful meal and a wonderful service
Ghaida A.M . 2024-11-03
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Adri is super friendly! Also brought us a birthday surprise.
Teresa J . 2024-11-03
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Oliver was supernice and helpful.
Sandra Angulo Font . 2024-11-03
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Oliver was super nice with us, he helped a lot with my food restrictions
Belen Naranjo . 2024-11-03
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Thank you to Oliver and Gabi for the incredible service. Amazing food and such a good experience.
Jennifer Downs . 2024-11-03
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Gabi & Oliver amazing service went above and beyond fabulous food and drinks
Sally Ellis . 2024-11-03
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Lubi is a very sweet lady, I have a very pleasant experience even though I eat alone, thank you so much!
HL Su . 2024-10-16
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The food was amazing as usual, all 5 of us on the table had a great experience, however the reason for the 5 stars was truly cemented by the service. Adri was hilarious, charming and extremely attentive. I can't say I've ever felt the need to write a review simply because of the service. She managed to make us all laugh, helped us with recommendations, shared a few travel stories all while providing efficient service without compromising quality. It was truly inspiring to see someone who is clearly so passionate and takes great pride in their work. Great food, great company, outstanding service and a wonderful experience as a whole.
shihab el-dín . 2024-10-15
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Thank you Oliver such amazing and friendly service Good luck in Australia :)
the r-tizt (thertizt) . 2024-10-14
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Today, we have great food and service with Oliver.
sokhour taing . 2024-10-13
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Best foods and great services from Mr. Oliver.
Kheang Menghuy . 2024-10-13
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Oliver is very nice. I lover his service. And this is my favorite restaurent in london.
samantha geng . 2024-10-13
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Always a good time at burger and lobster. Special thank you to Oliver for attending to us for the night!
Jasmine James . 2024-10-13
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I had the pleasure of being served by Oliver during my recent visit, and I must say, the experience was exceptional. From the moment we were seated, Oliver was attentive, friendly, and knowledgeable about the menu. He made excellent recommendations and ensured that our dining experience was smooth and enjoyable. His attention to detail, quick service, and cheerful demeanor really stood out. Oliver handled everything with professionalism, even when the restaurant got busier. He checked in regularly to ensure we had everything we needed without being intrusive. Overall, Oliver’s service elevated our dining experience, and I would highly recommend him to anyone visiting the restaurant. Well done, Oliver!
adriana ashar . 2024-10-13
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I recently visited Burger and Lobster, and I must say, it was an exceptional dining experience, thanks in large part to our outstanding server, Oliver. From the moment we were seated, Oliver’s professionalism, attentiveness, and warm demeanor set the tone for a perfect evening. The food, of course, was amazing. We ordered the lobster and the signature burger, both of which were cooked to perfection. The lobster was tender and flavorful, while the burger was juicy and rich, balancing all the right flavors. However, it was Oliver who truly made our night memorable. He was knowledgeable about the menu, offering excellent recommendations, and checked in with us just the right amount, ensuring we had everything we needed without being intrusive. His genuine enthusiasm for his job really stood out and elevated our overall experience. I highly recommend Burger and Lobster, especially if you have the chance to be served by Oliver. He turned what was already a fantastic meal into a truly exceptional evening!
Rania Hafez . 2024-10-13
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Nice experience and special thanks to lubi she’s so nice
Imen Daabek . 2024-10-12
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Food are fresh and delicious, top tier service, thanks to Rachid made a good start of our night.
Kam Pan Yuen . 2024-10-11
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Rachid is the best ,he welcomed and looked after us since we stepped in until we left the restaurant, I will be back very soon
Mustaphq Khoay . 2024-10-11
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Burger & Lobster offers two classic dishes: prime beef burgers and wild Atlantic lobster, adhering to the concept of focusing on the perfection of both. The atmosphere of their restaurant is relaxed, and customers can enjoy lobster and burgers at will without having to adhere to table manners. They are even encouraged to tear open the lobster and enjoy the taste of butter. They also offer exquisite cocktails and offer special price periods for oysters and drinks at some branches, making it suitable for all kinds of gourmets.
James Lin . 2024-10-11
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Been to the Knightsbridge branch a few times and the service hasn’t always been great or attentive . Not sure if the management has changed since we last ate here, but it seems better in-terms of the staff and managers service to customers. We had great service from Oliver, he was very friendly and helpful.
JinWood . 2024-10-11
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Rachid is a friendly and kind waiter!
Tianxing Zhang . 2024-10-10
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Many thanks to Beatrice for her support and kindness. She made our day
ABDULLAH HAMZA . 2024-10-10
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I ate at the bar with three colleagues from work and the service was wonderful as was the food. I tried the chicken burger and it was a 10/10
Sandra Cotero . 2024-10-10
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The food is good, the environment of friendly but the key is the service. Oliver is fantastic, he took care of us well.
Andrew Lo . 2024-10-10
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RACHID is the best waiter! The wine recommendations are good and the meals are even better!
ilun huang (olen) . 2024-10-10
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Amazing food, amazing service, amazing waiter. Thank you so much RACHID!! See you soon.
Adrian . 2024-10-10
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Lovely place to be at and food delicious. Rachid was wonderful.
L Forest . 2024-10-10
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Shout out to our amazing waiter Rashid
Maher . 2024-10-10
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Rashid is exceptional! Great service and lots of fun. Would love to come again just for Rashid!
Xiaofei Yu . 2024-10-10
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Amazing service on behalf of Rachid
Valida Emin . 2024-10-09
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Amazing service on behalf of Rachid
Nurangiz Mustafayeva . 2024-10-09
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staff Stefan was so nice and kind
서국교 . 2024-10-09
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Food was wonderful and Rachid served us really well. Top notch food and service.
purton MM . 2024-10-09
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Rachid is the best 🙏🏻 Food was amazing 😻
riam alnasser . 2024-10-09
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Stefan is the best staff! I will visit again 100%
June . 2024-10-09
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The lobster roll is so delicious. There is enough lobster in it and it is plump, so it has a good texture and is delicious!! The bread was baked really well. It was slightly crispy on the outside, but not hard, and the smell of butter was really nice. The garlic lemon dressing served on the side was savory and made the roll softer. My husband had the classic burger, so I took a bite and it was just delicious, not overly salty or greasy! The oyster is also super delicious♡
j s . 2024-10-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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