Wagamama - Knightsbridge in Kensington and Chelsea

Beautiful Lubi,, thank you for making this a wonderful experience.. The food was really good, the recommended dishes were 👌🏼

Zak was an incredible waiter who served us and made our evening very lovely

Take my wife and son to the restaurant and enjoy the food, we really enjoy the service from Zak, thank you zak

We had Merin and she was absolutely incredible! Food was delicious and the service/ atmosphere was 10/10.

The best was Lubi And how much she helped me And muy children choosing The right dish

Lubi is amazing :) will come back just for her. Food always amazing as well.

The lobster sandwich is in a food court on the terrace, the service is very good and the atmosphere is good.

Great experience at Burger and Lobster. We received a friendly welcome and were well looked after throughout our stay. The lobster was delicious, the burger very juicy and tasty, as was the lobster roll. Unfortunately, our daughter didn't like the children's dish of linguini in tomato sauce, but she was very happy about the attention. The restaurant entrance was a bit hidden for us; it's best to use the entrance via Harvey Nicols.

The meal(The Burger) was quite satisfactory and Lubi was so kind and attentive. Thank you for you service, I will be coming next time I visit London.

Ginger was amazing. Thank you for looking after us. Will come back soon!

Lubi attended to our table and she was such a lovely lady - great pleasure interacting with her and grateful for her recommendation to get a Big Boy lobster to share . Very wonderful meal !

Lubi was a fantastic host, great night

Kamil is my number one but Lubi is a very close at second. Great service and chilled atmosphere .thank you guys

Lubi and Iwon were so lovely! Service was great and the food was phenomenal !

Lubica was very nice and friendly!

Lubi was lovely, she delivered excellent service! The food was really good, I had one of the best veggie burgers in a long time. Can recommend!

A must visit if you are in central London

Harbey Nichols' 5th floor is a different world 🙏

Our waiter was Zakir, service was 10/10

Great food, great place! Zak was very attentive and nice

Great service from Lubi. Had an excellent meal

Lubi was really kind we had a great time she helped a lot to choose the best food from the menu

Incredible service at Burger and Lobster in Knightsbridge! Zak was so knowledgeable and offered great suggestions that made our meal unforgettable. The prawns were succulent, the baked oysters were incredible, and the Beast Burger? It was simply amazing! The environment was peaceful and relaxing, making it the perfect setting to enjoy delicious food. Can’t wait to return for more amazing food and service from Zak.

If you’re served by Zaki you’re in safe hands

Really good restaurant and lobster, and my friend Zak is very nice.

The lobster is very delicious and fresh. You can taste real lobster meat in the lobster roll, and the taste is also very well seasoned. The bread base has a buttery aroma. The tableside service ZAK service is very good and very kind!

Thanks Lubi - made us really happy!

Lubu is a very nice and the best all around he gave us the best service we ever received

Very good ! Many Thanks!!!to Zak

Great service from Lubi and really lovely food!

Kushal was very helpful, and the place was nice as well."

Had a lovely lunch at burger and lobster, Zak was super attentive!

Lubi was excellent hostess very kind and fun!

Lubi was lovely, and the food was amazing as always! Their classic burger tastes like what a Big Mac tastes like in your dreams! The ingredients are amazing and the beef is perfectly cooked

Wonderful food Fantastic service from Zak

Great atmosphere, service & food. This place definitely deserves a 5/5 rating. Decently priced and delicious burgers & lobster.

Our experience was very pleasant. The prices are super fair for this part of London and the food was extremely good. Our server Zak and the rest of the staff were very lovely :).

Exceptional service from Zakir! He was attentive, friendly, and made sure we had everything we needed throughout our meal. His professionalism and warm attitude made our dining experience even more enjoyable. Thank you, Zakir, for your excellent service—I highly recommend!

Great food and great atmosphere. Service from Zak was perfect!

Kushal gave us the best services and food was amazing I loved it for real many thanks for the customer service they were very nice we order big boys over here and filled our belly

Very nice the attention of Lubi! It was a pleasure to get dinner here. The food is amazing and also Lubi

Lubi has been attentive to every detail and has made our experience at B&L even more enjoyable.

Loved the place! And special thank to amazing Lubi!

Lubi was my waitress today and she offered me an excellent service and made sure I was comfortable and enjoyed my food

First time at the restaurant and we loved it. The food and atmosphere were great, but the service truly stood out. We were served by Lubi who was such a positive presence and went above and beyond to help us.

Food is perfect. Also, the best waitress is Lubica.

Great dining experience, the food is tasty! A great thanks to Lubica for making our experience unforgettable! 🫶🏻

Lubi is very friendly and very nice

Lubi was fantastic and made this experience great. Super attentive :)

Lubi provided us with the best service and was always around to help us order more

Always enjoy a great meal here. Burger and lobster combo definitely worth the visit. Thank you Lubi for the great service!

My boyfriend ordered deliveroo dinner from this restaurant. When I was eating my salad I found a snail - so disgusting! We emailed them and they initially apologised and offered to refund us however they have not refunded us and have never replied again. Considering the price of the dinner it is disgusting to think they cannot be bothered to wash their salad leaves- will be contacting the Food Standards Agency for sure.

We had a very nice time our server Zak recommended us very yummy and delicious starters Grilled prawns and Lobster croquettes what an absolute treat for tummy . Special thanks to Zak for be very attentive and kind all the time .

Zaker service was so good, we came to celebrate our son birthday he surprised us with complimentary dessert it was I kind of him lovely and delicious food

Had a great experience with Kamil as our server. We celebrated my mother's birthday early and couldn't have asked for a better time! Strongly recommend!

Zaki, was absolutely amazing, from start to finish he made our experience and night out absolutely amazing. His an asset to the business. Very friendly and kind. Many thanks Zaki ❤️

Thank you Zak! Great energy and service

Zak is excellent, every detail is perfect

Kushan have give the best service and food was delicious

Zak was our waitress. Everthing was perfect. Thanks for his kindness. You should try oyster, lobster and burgers.

The best birthday experience! I've wanted to come here for ages and the awesome boyfriend managed to get us a table! Great service and great food!!!!

Rachid was absolutely great, very helpful and nice

Very nice restaurant and Rachid was a very friendly and nice waiter!

The food was amazing but the service was something else, Rachid was incredible and made the experience even better. Would highly recommend a visit so you can experience the service yourself.

The long-haired waitress with a ponytail made numerous mistakes in her work and displayed a poor service attitude, turning what was supposed to be a joyful dinner gathering with my friend into an awkward and frustrating experience. For over a decade, my family and I have arranged dinners at this restaurant for festive occasions or when friends visit from abroad, usually ordering the largest lobster on the menu because it is the freshest and most delicious. Last Sunday on 23 Feb, as usual, I made dinner plans at the restaurant with my husband and visiting friends. Upon arriving, we noticed that the restaurant seemed less crowded than before, and we wondered if the recent economic downturn in the UK was affecting the business. I later discovered that a bigger issue was the unprofessional working style and slow service attitude of the staff. When my group of four arrived, we clearly expressed our desire to order the large lobster. The long-haired waitress promptly provided a list of the different weights and quantities of the lobsters available. We indicated we wanted the largest one. The waitress then showed us a live lobster, and we were excited to take photos. However, we had to wait a considerable amount of time for her and the other staff to finish their chatting before she took our order. We began to order, specifying that we wanted the large lobster prepared grilled, along with other items like bao buns, fried squid, and drinks. When the waitress brought our food, she only delivered a standard lobster, which was not what we ordered. We immediately questioned if there had been a mistake. The waitress seemed to have forgotten that she had previously shown us the large lobster for our photos and falsely claimed that we only ordered one standard lobster. If she had been professional and attentive, how could she have allowed us to order just one standard lobster for four adults? Not only did she show no remorse, but her attitude was also worse, shifting all the blame to us. We insisted that we did not want the standard lobster, as it was insufficient for four adults, and we wanted the large lobster we originally ordered. During our meal, we noticed that the waitress deliberately avoided our table, so we had no choice but to ask other staff for the sauce. However, when it came time to settle the bill, even though we could only signal another staff member to handle it, the bill was still reviewed and confirmed by the same waitress before being handed to us. We found that she had not deducted the charge for the incorrectly ordered standard lobster, almost causing us to overpay by £30. The waitress continued to act oblivious, which infuriated my friends and me. Although my family and I have been regular customers at Burgers & Lobsters in Knightsbridge for over ten years, I believe we will not consider dining there again in the near future unless there is a significant improvement in service attitude.

One of the lobster pincers was not fresh and the staff replaced it with 2 without question.

Thank you Rachid for your amazing service!!

Rachid was an excellent host. Provided excellent service

Had lunch yesterday. The other meals I’ve had here were dinner meals. Service from Rachid is perfect (as always). One thing I will note is the service staff are both dedicated to seamless service to each table (from my observation - as I work in an area that has service at its core), kind, attentive and perfect. I don’t know all their names. But even their interaction with each other shows their care isn’t a show for the customers. This includes: The lady taking my info before bringing us to our seats, the bar staff who are doing their job, but when they look up, they give the idea that they see you and you are welcome. To the staff bringing things in and out of the kitchen. The chefs (can’t see their faces but they’re studiously preparing this food) who make delicious food! No matter how packed and buzzing the place is, the attention and atmosphere is that of a place to gather for food, fun, friendship AND still appropriate for business. I have an eye for this. I consider this a great establishment. You all are a good team. I will visit again!

Rachid was incredibly friendly and attentive, making my dining experience truly exceptional. His expert recommendations and warm personality set him apart as a standout server.

Raschid great job. Might visit again 👍🏼

Amazing food, amazing service, amazing waiter. Thank you so much RACHID!! See you soon.

It was the most delicious food I had in London. There is quite a lot of lobster, and the buttery bread itself is very delicious. The staff are also very friendly. I don't think I can go often because it's expensive... but it was still nice.

execellent food and amazing service from Rachid

Rashid was brilliant. So kind, patient and easy to get along with. Really enjoyed time here and he made our visit worth while with my whole family.

Rachid was great. Attentive and great service

Rachid the best waiter in London

Welcoming place, amazing food and fab service by Rachid.

Tasty as always. Rachid was very friendly and welcoming!

I got the combo and it was so good, the service was so excellent thank you Rachid for being great

Rachid - my waiter - was extremely attentive and made my treat day extra special.

Good food good place with Stefan !

Stefan was so friendly! Food delicious

Stephan was excellent. Such great service.

Stefan provided excellent service and was engaging, attentive, respectful and great conversation

The employee, Merin, was respectful and helped us with our order. Service 10/10

The lobster roll and the burger are both better than the other 😍 Merin was nice and helped you with the order 👍🏻 The prices are a bit high

The food was superb and the service was very good I would like to thank Merin for here smile and great service The price for 3 persons 170£

Mr stefan was super friendly and was kind to my daughter lovely staff member

One of my favourite places to dine in London! Stefan was very helpful at serving my dinner and helping me choose the right meal! The dish came very fast and it was unbelievably tasty!!! Would highly recommend!

We had an excellent dining experience, thanks to our waiter, Stefan. He was incredibly attentive, friendly, and knowledgeable about the menu. His service was prompt, and he made sure we had everything we needed without being intrusive. His warm demeanor and professionalism truly elevated our meal. Highly recommend asking for Stefan if you want top-notch service!

A wonderful experience at the restaurant! I truly appreciate Stefan for his exceptional service and professionalism. He was attentive, quick to respond, and genuinely cared about the customers' comfort. Their hospitality made my visit even more enjoyable. Thank you for maintaining such a high standard of service!

Great experience, and great service from Stefan

Great restaurant and food Thanks to Stefan for the lovely service

Stefan should teach his own course of hospitality 👍🏻 lovely guy

The taste was very ordinary and not distinctive

We had a lovely lunch, the food was delicious and the service from Stefan was impeccable! Not our last time dining here for sure.

I went to him on the fifth floor The place is nice and the food is delicious I tried the chicken burger, the classic beef burger, and the lobster roll They are all sweet

Thanks so much to Stefan for amazing service. Everything was impeccable.

Stefan is really friendly, he is so lovely. Good service.