Based on 1.094 opinions finded in 2 websites
Based on 1.094 opinions finded in 2 websites
Opinions
The manager just abused me in front of everyone I was waiting outside for like 10 minutes for my delivery. and knock on the window multiple times she ignored me and then when she saw me, she showed me middle finger and everyone was looking. This is really racist and annoying that she could do it. She should have the courtesy if there was a delay should have told me if it’s busy it’s not my fault.
Hashir Azhar . 2025-03-29
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Staff was so rude isn’t what I would want on a day out with my family. Kept bringing the food and then taking it away as it was the wrong order NEVER COME HERE trust me better of somewhere eles. Xx
sharedxoxo xo . 2025-03-16
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HATE IT!! never come with your family. THE MANAGER ROSE so unprofessional. Really shows why the workers act like the way they did really hated it my family was disappointed.
Nikol Zukovska . 2025-03-16
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Manager was so rude and outrageous customer service.
Suki 7865 . 2025-03-16
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Visited Saturday. Not too busy at the time although a queue was forming at the door Food was good but it wasn't as fresh or delicious as that served at a different Wagamama I've recently been to. Service was great. The food was lovely. Can’t fault them. Great experience
Matt Wallace . 2025-03-15
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Our server laura ,was absolutely amazing. She assisted with our requests and her professional manor is outstanding. She very upbeat and happy, good to see grace at customer service
Stefan G . 2025-03-13
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our server olivia was great! very helpful and smily food yummy as per usual! we got shushiok chicken and teriyaki chicken soba and they were delish
Eliza . 2025-03-05
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What a joy the staff at wagamama are. Ch. and Ro. run the place like clockwork and Ol. is always so welcoming. The food is up to its usual wagamama standard (excellent) but you come here for the service.
seagull . 2025-03-03
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Brilliant experience on a busy Saturday evening, staff were really on the ball talking to the people in the queue, table was clean, service was quick, food was the usual good standard as you expect.
C N . 2025-03-02
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Great staff, clean venue. Very supportive with dealing with allergies, and the food was all great, a relief to find somewhere where everyone's tastes were met!
Jane T . 2025-03-01
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Staff showed good customer skills and even hanged jackets for us as it was so busy. The food was ok and the staff made us feel welcomed. The food is a bit pricy but its just a brand thing. I also think the tables are too close which should be changed as its hard to hear what the other person is saying and always not as spacious to move around. Although can't fault anything else. Thank you
Maggie UK . 2025-02-19
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My son and I visited at the beginning of January and I have to say the customer service from all the staff is always amazing. They are extremely friendly whenever we visit. Special thanks to Rosie, Francesca and John who served us on this particular day.
Hadia Ahmed . 2025-01-30
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Shantice (sorry if this is spelt incorrectly) gave us outstanding service. We visited for my sisters birthday for lunch and we were well taken care of. We can with out 8 month neice and they kindly gave us some fruit and veggies for her. Amazing service from all the staff thank you.
Sabrina Iqbal . 2025-01-18
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Ordered takeaway and the food was amazing! Normally you have to lower the bar for takeaway food but Wagamama have definitely raised it. Fresh tasty ingredients
Andrew Robinson . 2025-01-11
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We have now been to Wagamama High Wycombe countless times, and by far it is my favourite. Every single time we visit, we are welcomed with amazing service from happy staff, and everything from food to service is consistently excellent no matter the business of the restaurant. Each time we go I am especially happy to see Rosie. Rosie is awesome! I remember the first time being served by Rosie, I said “sorry to be awkward, I do have a nut allergy”, Rosie straight away put me at ease and told me that I was not awkward or a problem at all. The care and consideration when it comes to my nut allergy is really really appreciated - and Rosie made me feel super at ease. Having such great employees like all at Wagamama High Wycombe is what makes a good food chain GREAT! Thank you all staff at High Wycombe - Especially Rosie!
rach c . 2025-01-02
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I was told by the chef that the chili garlic salt edamame has no salt, strange as for the past 10 years they had and ever other branch does. The ramen broth, was also flavourless. They need to concentrate on quality and not take away quantities.
Richard . 2025-01-01
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The staff are friendly. I ordered a takeaway duck saku saku soba, the duck was crispy with a very nice flavour, it was well-seasoned yet only mildly spicy, and the noodles/vegetables were very nice as well. I will definitely order from them again!
Michael Andai . 2024-12-09
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I came here for the first time on a Saturday with my family including my 2 children aged 1 and 4 years. I asked the server if the hoki fish coconut kare would be suitable for my children and she said the actual sauce was not spicy and that they can do it without chilli for them. After the first bite my 4 year old was complaining it was spicy and my 1 year old spat out the food and was gagging even after sips of water. I looked in the bowl and sure enough, there was chilli in it! I told a different server and she explained that the chilli was already in the sauce and that I could have chosen something from the kids menu although I was not initially offered a kids menu and was told the dish could be made non-spicy. This is incredibly negligent and disappointing and the staff should be more trained on the dishes. If this was the case of an allergy this could have had fatal effects for the customer.
Kay Kay . 2024-12-09
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Food is always nice and the staff are very friendly. Laura was great! Thank you
Alireza S . 2024-11-29
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Very rude behaviour with staff ,poor quality food ,not even an apology for appalling behaviour.
shweta bhagvatula . 2024-11-24
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Food was nice. Wish they would chill their juice drinks. They are tastey but it's like drinking luke warm foam
Fox B . 2024-11-24
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We eat there quite often. Apart from the Miso soup, the food is great and has a fantastic Vegan menu!! The Manageress is brilliant and really friendly but also totally professional.
Pete Jones . 2024-11-13
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I have to review to credit the amazing service we had last Sunday lunchtime. We were a party of four including my 86 year old mum with her walking frame. From the moment we stepped in the door to be seated through the whole meal, the attentiveness of all the staff, especially for my mum, was exceptional.
Colette Murphy . 2024-10-30
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Truly awful food. Clearly straight from the freezer with stale meagre salad & poorly prepared. AVOID! But the student staff are nice)
Edward Thomas . 2024-10-13
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Lesley was absolutely lovely. They had a little mishap in the kitchen, she handled it like a pro. I love her work ethic. She needs a raise for sure 👀👀
Charlie Allen . 2024-10-11
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Food is always amazing but takes a little while! Staff are lovely but one thing to note is sometimes they are abit overly attentive which can be a little annoying when out for food, but such lovely people.
Ellie Welsh . 2024-10-08
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I had the Chicken Katsu Curry at Wagamama, which was absolutely delicious! The crispy chicken paired perfectly with the flavorful curry sauce, creating a satisfying and tasty dish. The staff was friendly and accommodating. Perfect for any occasion, even for a quick tasty lunch.
paolo njoku . 2024-09-29
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Always nice at Wagamama, and this one didn't disappoint 😁
Neil Jones . 2024-09-17
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The staff are really nice and friendly. The food is delicious, and the service is good. The walls could with a lick of paint as there are lots of stains and the restaurant looks like it needs a refurbishment.
Sowmya Chandrasekaran . 2024-09-10
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Ordered online to collect Ramen order id 154769 , first time disappointed with the purchase. This was my favourite chain for japanese food. May be i need to look for other options
Aviraj Moraes . 2024-09-08
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i’m always here and i believe i could go so far to say that my community funds this restaurant as we’re always here! today we met manager cheska and she was great!
Tahlia Ayandare . 2024-09-07
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Our server was Oh, absolutely lovely lady. Food was delicious. Marked down atmosphere because it was so noisy.
Karen Dow . 2024-08-09
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Another spot-on meal here. Miso cod ramen with rich broth option of miso & dashi plus a tea-stained egg. Juices are good, as was the Korean beef bun. Yum!
Gary Wise . 2024-07-22
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Usually call in for the delicious deep fried chili squid, however they are purchasing an alternative squid, it is tiny compared to the other, dry, tough and heavily coated in chili powder, I had to return it, it just wasn’t edible. I ordered the prawn skewers instead and they are were also rather miserable to be honest, tasted ok but presentation was off and only two skinny prawns per skewer? I could be wrong but I thought there use to be three. I had a cheese sandwich when I got home 🤦♀️ Shame , mini ramen was lovely and so was the green tea
Stacey L . 2024-07-12
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Always have a great meal here, you just can’t fault the food. Lovely staff and I really enjoy having a little lunch break here! It is my fave!! Special mention to the lady manager who always makes diners feel welcome. She goes out of her way to make sure everyone is happy and I am sure others notice too. Fantastic customer service and 5 stars from me.
Caz L . 2024-07-05
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Food isn't as good as you would expect for the price. The staff are excellent though.
Matthew B . 2024-06-26
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The only complaint is that we could not book a table on a Friday night, and it was stressful until we found out if we could get a table for 16 people.
Sue Smith . 2024-06-21
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It offers a mixture of Asian cuisine with a touch that suits the European taste. It has good options of noodles, soups, appetizers, and also Western desserts. I recommend trying the hot pot and caramel cheesecake variety, as well as the chicken noodles.
Khalid . 2024-06-13
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Food was quite nice although I found the staff not particularly friendly. Service with a sneer! My daughter went to use the toilets but we’d finished eating and they asked if we were going. Of course we were but unfortunate tone! Not sure I rate the customer service. Lack of smiles!
Linda O'Kelly . 2024-06-08
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Cheska and the team were absolutely wonderful and our food was delicious, fresh and arrived quickly. Staff were so attentive and really friendly. Such a lovely experience and can't wait to come back!
Steph . 2024-06-07
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I go here once a month or so, the service is always excellent, foods always fast and fantastic, drinks are genuinely good and fairly priced, honestly just always have a Great experience at this waga's. The staff are a really nice friendly bunch.
petar gemovic . 2024-06-07
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Staff is nice ... It's just another wagamama
Zeeshan Shah . 2024-04-30
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It was my first visit; had a pleasure welcome from the staff, helpful and easy to talk to, love the look of the restaurant, it's clean and spacious. The food as per asian standard is spicy. I recommend the drink called Up beat. I was given additional up beat on the house so it an unexpected and pleasant going the extra mile customer service. Special thanks to waiters Emily and John, you are amazing =] Visited on Monday shortly after opening so was cosy and quiet. Affordable prices. Don't like giving tips but this time I felt I must, such a lovely experience!
Beata Napora . 2024-04-27
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Buzzing atmosphere, lovely food as always, and attentive service.
Bina Maldé . 2024-04-25
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10/10 service from a staff member called Aidan, lovely energy and service from him, definitely should consider for a raise
Suitcase . 2024-04-12
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Lovely staff 👌 I am disabled and they let me use their toilets. Been there for lunch before lovely food .
Simon Jose Santana . 2024-04-05
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Great delicious food freshly cooked.sadly Wagamamas own noodle soup has been discontinued.
Edrin Mortiz . 2024-04-01
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If you like wagas then this is a fine advert for the chain. Good food with very efficient staff who look after you. 👍
Howard Surridge . 2024-03-29
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The food here is absolutely fantastic, with a plethora of options to choose from, particularly for vegans. The staff are incredibly friendly, exuding warmth and a welcoming demeanor. They go out of their way to accommodate families with children and pushchairs, making it a truly inclusive and enjoyable dining experience for all.
Kristian Johnson . 2024-03-16
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We love Wagamama in general but we did not have good experience with High Wycombe branch as food we ate gave us sore throat instantly (take away also gave same issue next day). Also service was also not great. Perhaps they were tired after full day work. Not going that branch again.
Aman Sharma . 2024-03-03
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Not for me. You order two main dishes and 3 sides (starters), it comes at random times, one main course immediately, another 20 mins later, one side dish 20 mins after that, as for the other two sides they didn’t show despite asking, paid the bill and left. I’ll leave wagamamas to the kids
Tom Lumley . 2024-03-02
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Nice place, good service... but nothing special for that price. If compare price with quality and quantity, it is quite expensive.
Goran . 2024-02-27
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Dil was an amazing waiter, food was amazing and service was perfect.
Camila Gonzalez . 2024-02-26
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Shocking restaurant. Should be closed down.
Niall Dunne . 2024-01-28
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Once I had passed the intimidating, helmeted motor Bikers all waiting their Deliveroo to be handed out I had to wait to be noticed and shown a seat. I was obviously an inconvenience as only one waiter on duty it was another wait for my order to be taken. Food was again another wait but up to usual tasty standards. I think the Wagammas need to think about is it a restaurant where you come to enjoy a meal out or a fast food joint full of Bikers....
Stuart1810 . 2024-01-27
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Really tasty food, nice atmosphere and friendly staff! I highly recommend Wagamama-High Wycombe.
Andreea Pascu . 2024-01-27
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Food tasty caters well for vegans. The High Wycombe branch though lacks atmosphere and feels quite crowded.
Debbie Mitchell . 2024-01-26
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Wagamamas is my favourite restaurant in England. Service is always good and friendly. Always go for the chicken ramen. Great service from OH today in high Wycombe very friendly and receptive !
Ruby Sullivan . 2024-01-10
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Good but the amount of protein vs garnish is ridiculous. Just bump prices up a bit and provide a quality dish.
Tamás Czuder . 2024-01-06
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Our waitress was really nice, but that’s as much as I can say as after 45’ waiting since we place our order I had to leave without having dinner. And the manager actitud wasn’t nice at all. It look like he was making us a favor for removing the food from the bill that we haven’t received.
Maria Gutierrez Bañez . 2024-01-01
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I love this wagamama, best one i've been to. the waiters/waitresses are always so friendly, especially Iury! thank you :)
Kaitlyn . 2023-12-26
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We arrived for an early lunch, just before midday. All of the staff we met were really friendly, helpful and engaging. The questions I had about the menu were efficiently answered, and so we ordered Chicken Katsu Curry and Salmon Teriyaki Sobu, followed by Banana Katsu and Smoked Chocolate Caramel Cake. There was no problem when I asked that a couple of ingredients be left out of the Sobu, as a personal preference. All of the food was delicious, the service was quick and the surroundings were clean and comfortable. We'll be back again. Thanks.
Dolly25_12 . 2023-12-10
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Went in with a group of 5, server was amazing and very patient with us and food was great, wish i could remember her name to refer it but if you find out, some praise to her from us would be very much appreciated. Also thanks to Ewa and the other managers for taking great care of us during our visit. Will most definitely definately come again 👌
Lonely Hatake . 2023-12-02
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As usual 5 star 🌟 for my favourite place !! Excellent service, top quality food and lovely ambiance. Highly recommend this place 👌
Mohammed Rowther . 2023-11-27
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My order tonight was utterly disappointing. My ebi katsu were overfried, dry, brown with about a teaspoon of sauce. Why is your takeaway service so terrible? Is it because customers can't return the food or complain more vocally?The portion of vegetables for £5.00 had 3 small stalks of tender stem broccoli and 6 mangetouts. Doesn't even count for your 1 a day.
Kelly Vathi . 2023-11-17
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Worst Ginger chicken udon I've had from Wagamama. No ginger at all, but well padded out with hulking great chunks of raw red onion so you'd be lucky to taste gi her even if it was there.
Rob B . 2023-11-11
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Food was freezing staff were unattentive loud and messy! Worst Wagamama experience
Freya Barry . 2023-11-08
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I had the grilled chicken ramen and it was awesome...great portions and the staff were so friendly and helpful.
Nathan Harding . 2023-10-28
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Lovely experience with great food and service as always
pranav maniyar . 2023-10-20
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Great service. Wonderful food, as always
Kate Curnow . 2023-10-13
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Ewa was amazing, great service. Will be back just because of her service 🤌🤌
Ameen Kuthubdeen . 2023-10-11
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Good place for a pan Asian fusion meal. Service somewhat lacking - my husband had almost finished his main course before mine had even arrived and even then we had to remind staff of my order.
Lynda Bowyer . 2023-10-05
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Made a quick stop after work. The chicken katsu felt like I was back in Hawaii. They gave me extra rice and extra curry. Had to pay a little more but totally worth it. The curry has the right amount of spice and the salad they snuck on there was perfect
T.J. S . 2023-09-30
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Busy restaurant at end of shopping day. Food fresh and very tasty. Staff very friendly and helpful.
Sadie Richardson . 2023-09-30
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My partner ordered Katsu curry and it tasted like plastic. We told the manager and he asked the chef who told him it must have been from the previous badge.. what an excuse! They should remove it from the bill but we paid full price. Disappointed. Teriyaki Soba was nice, this is why I am giving more stars.
Lyubomira Todorova . 2023-09-24
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We arrived on a horrid and wet day and felt welcomed by our server, who checked that we had visited before, saying when we were ready to jut give home wave,,,, We ordered 3 starters to share, crispy duck gyoza which were lovely, bro buns with pork and crispy apple fritter and the chicken satay; we shared a duck domburi bowl and were both full and happy… The Wycombe restaurant has very hard surfaces and so was extremely noisy, especially as there were several loud children… this is a shame for us older folks… also the toilets were up several flights of stairs, which I found challenging. Overall we enjoyed our meal but might think twice on a busy day….
Carol B . 2023-09-24
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Lovely welcome when we arrived. Got seated straight away. 2 of us have allergies and the waiter was very professional with what was on the menu. Plenty to choose from for vegans. Reasonably priced. Food was absolutely amazing and full of flavours. I would say the only downfall was 2 waitresses kept coming to our table asking if we want the bill, we had not finished. Also they tried taking our plates when we were still eating. We felt like we were being rushed.
Kerry Harley . 2023-08-31
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If you want incorrect, cold tasteless food, with the equal amount of customer service in high Wycombe, Wagamama is the place for you!
dave1-1ee . 2023-08-29
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Lovely customer service, friendly stuff, food was fresh and delicious, overall great experience, highly recommended x
Dorka Smirnyák . 2023-08-29
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Great food as always, service good, slightly quiet.
chris jones . 2023-08-25
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There aug 22nd. Great food and Lesley was by far and away the most customer focused, great interpersonal skills with customers. Foof great but I'm sorry to say toilets disgusting, wagamama get some standards there please!
Keith Barrett . 2023-08-23
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Had a good break from shopping with 3 sharer dishes between two of us. Everything was perfect. We particularly loved the mushroom bao. Fab, friendly service
Ann Ashton . 2023-08-16
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The food was amazing as usual and the staff were very good as usual. What ruined it for us was a couple of men with young children(4 or 5). These 2 children were feral little beasts who did whatever they wanted to do, to which the men did absolutely nothing to control them . The food strewn all over the table and floor the jumping over the table and seats, the screaming, all with not a flicker of an eye by the dad's. The older of the men summonsed a young server and preceeded to give him a huge lecture on hiw to be a good server and when he was finished with him he then ordered the manger over and gave her a huge lecture/bollocking . The staff did nothing wrong atall and behaved very professionally in my eyes. Maybe they should start lecturing the children on .anners and how to behave in a restaurant in future. Apparently not the first time this man has reduced a .ember of staff yo tears..... please bar him from your lovely restaurant
Nikcoles69 . 2023-08-15
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Had the tropical juice, chicken katsu curry and ice cream - all was amazing as always! Morgan rules 😎👊🏻
Hana A . 2023-08-15
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All smiles on entry. We were assigned a waitress but several people brought the food and water. Unfortunately, my husband's meal was served a good ten minutes before my own which didn't get things off to a good start. This happened at other tables too. Staff seemed to be randomly plonking food and drinks all over the dining area as it appeared from the kitchen rather than serving food to a specific table. My husband ordered the firecracker chicken curry which was ridiculously hot. No one came to check if our food was OK. He ate it but it wasn't enjoyable and when asked at the cash register how the food was, he told the staff member. And we said that my meal (chicken katsu) was good. However, she was pre-occupied with the credit card machine and clearly wasn't listening so he asked her if she'd heard what he'd said. We told her again. Her reply was a shocker, "It's called firecracker for a reason". I found that rude and condescending. That assumes that if you believe it's 'too hot', you shouldn't have ordered it, rather than the chef made a mistake in preparation. We are used to very hot dishes having lived in India and all over Asia - the object isn't to make food so hot that its flavour can't be tasted. It simply wasn't a good meal.
bilasukari . 2023-08-08
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morgan is amazing she deserves the Prosecco
Elodie Minto . 2023-07-26
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The food was great, but what absolutely made our experience was our waitress Morgan. Morgan was funny, kind and helpful, by far the best service I’ve ever had in this restaurant! She was awesome!
hayley anderson . 2023-07-26
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I’ve been there so many times but BY FAR had the best service from Morgan!! She’s funny, very helpful and just overall brilliant.
Louise T . 2023-07-26
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Food was allright although a bit low on taste. Bathroom is a disgrace.
Michael Vereecken . 2023-07-09
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Clean place, service is outstanding. Food was ok, could be much better.
Ju Ge. . 2023-07-04
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Came for dinner tonight with friends, had the chicken gyoza ramen which was delicious. George our server was smashing through and through. Will be back again very soon.
cowstastebest . 2023-06-03
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Fantastic food as always - came out nice and quick with good customer service especially for a Friday night. Special shoutout to server Jack and bartender Shay. Plus thank you Ana, Ava, Harry, Liberty and Tyronne - great team!
Jamie Woods . 2023-05-26
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SHAY, DAGZ , TYRONE, ANNA AND REST OF TEAM ARE AMAZING VERY NICE PEOPLE BRINGED ME LOTS OF YUMMY FOOD
Shannon Rigg . 2023-05-26
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Amazing experience, phenomenal service, Jack especially was the best waiter I’ve ever had at a Wagamamas !!
Eve Nadin . 2023-05-26
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Great atmosphere as always. Great selection of vegan food highly recommend mushroom buns. Amazing customer service by morgan she went above an beyond.
Jade Johnson . 2023-05-25
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The new dishes and drinks are always a welcome change but we coke back for the excellent service Morgan really is a star
Sam Stockbridge-Hill . 2023-05-25
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It delivered an excellent customer service each time. Food is truly spectacular, each dish carefully prepared to include a composition of flavours.
Filip Next . 2023-05-25
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Morgan was great - such a great waitress. Funny and attentive.
Reann Morris . 2023-05-23
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Morgan was fantastic - excellent service, and a wonderful experience at Wagas!! Thanks Morgan
Jessie Mark . 2023-05-23
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Super lovely food and atmosphere, thanks Morgan for making it extra special 😊
Nicoly Souza . 2023-05-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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