Wagamama in Tower Hamlets

Haven’t been to a Wagamama for years. Daughter wanted to try it out so we went out as a family. We ordered a side dish and main each. Very tasty, large portions. Reasonably priced for London, £117 for a family of four with drinks. Service a little slow considering it was quiet and I had to ask for one of the dishes that was forgotten twice. Would definitely return or go to another branch, maybe as a treat.

Staff have a terrible attitude don’t bother unless you wanna get totally insulted.

It’s time we talk about wagamama’s. Why does this place exist, for who? I’d understand, if the prices were cheaper perhaps. But this is pretty silly. Inauthentic fusion food that you can EASILY get in London from an actual authentic place where the flavours are good. I mean, this is just bland mall food, but it’s not even indulgent. It just doesn’t make sense that this is a widely appreciated chain. Let’s review the food too. None of it was excellent, the only good one was the crispy salmon rice, but that’s pretty hard to mess up. I’d say most of the enjoyment I got from wagamama’s was because a dish had mayo in it and that’s because I love mayo. The mushroom bao buns were nice and pillowy, very comforting food, I must say that. But flavours were standard. The dumplings I liked only because truffle is interesting in dumplings, but the texture was not crispy enough, and I wanted more sauce and that the filling was more tender and juicy. The curry was mid, needed a bit more salt, and there was a sincere lack of curry sauce. Too much rice in this ratio. But the tofu had a nice explosive texture. Overall I just don’t get it, it’s normal food, but really expensive for what you get. And the mood inside isn’t great either. sorry…

Great food, good service , good Wagamama

From arriving to leaving we felt welcomed. The staff were happy but talked the script they've been given very fast. Food was ok. The beef strips I had on the salad were incredibly tough but the rest was delicious.

We went to Wagamama yesterday night. Very good atmosphere, we really enjoyed our dinner. The service was good and our server, Tehreem, was attentive and made our dinner special

Been here and at others in the chain plenty. The food is good and consistent, really like the udon nudges and katsu curry.

It is always pleasant to visit Wagamama at Canary Wharf. Even before moving to the neighborhoud was one of our favourite restaurants. I would like to thank our waiter Harini who took care of us. Really professional, kind and enthusiastic on her job. Was really nice to have someone like her treating us ao well!

Très bon repas ! Le bolw est super on peut choisir ce qu on veut dedans. Sur place ou à emporter Service parfait agréable Restaurant propre !

We had a lovely time at Wagamama yesterday as we made a impromptu dinner plan with friends. The service is top notch and would like to recommend this place. We had an amazing delivery experience and special thanks to Simran who helped with amazing recommendations.

Loved the food but service can be improved, order a couple of plates to share the starters and they never arrived.

Would skip this place if I wasn’t hungry. Service is below standards - took the order from 2 and food came for one including main course before appetizers. Glass with melted ice for the soft drink and no follow up after asking for a fresh solid ice 😄 Food is below par I think standards have dropped significantly in the last couple of years. Skip for sure 4/10

Not sure what happened here tonight. Normally a big fan of wagamama but this was very poor. Waited about to be seated and then waited near half an hour to place an order - the restaurant was empty. Staff were too busy messing about between themselves at the front of the restaurant to be bothered. No direct pay at the table either which meant more time trying to attract their attention and not using the app. Won't be back

Pregnant and can’t eat anything raw. Manager on duty showed 120% patience and checked with kitchen for how the food will be cooked. Really appreciated for the way I have been served. Thank you so much 😊

Ramen tantanmen beef brisket 👍, kimchi 👍, Snow slaw 👍 , Power juice (apple, ginger, spinach) 👍 were all great

Service was great but food was bland and the Katsu was extremely bad. Couldn't finish it as it had a very strong taste of cumin like it was full of it. Kinda disappointed that I spent so much money for something I couldn't eat at all.

Nice spot! Manuel was particularly kind and attentive :)

Good service, good food, just a good overall affordable experience. You get what you pay for.

Has to be said the service was lovely, Alisha served us with a smile, very helpful in helping me order (wagamama virgin) down to earth service and humoured indecisiveness. Will be back.

My experience at Wagamama's was the worst at the canary wharf branch. I have been to many Wagamama's but this one was the worst one. I have been to Victoria, North Greenwich branches and they were absolutely amazing with quick, polite and amazing food quality. 1. The quality of food compared to other branches such as North Greenwich was low. 2. We were never asked for water, the water was brought after we had to ask for a basic necessity item twice. 3. We were handed our bill before we could finish our meals. I understand they had to close but a polite reminder would have been so much better. 4. The young female waiter with black hair was not at all polite and we had to ask for things twice/ thrice. The male waiter was very polite and was quick with service. 5. It felt the branch was rushing to close since the moment we entered. I sure will never visit this branch ever !!

Hard to see the popularity here besides location, tried the Shirodashi ramen and didn't find much flavor in the bbq pork or appreciate the very thick bamboo. Loud atmosphere so designed for large groups with the communal seating. At least the green tea is complimentary.

We went on Sunday, with anticipation to eat nice pad thai, instead we been waiting for our food and drinks to arrive for ages - mind you, place was absolutely quiet, pad thai itself was spicy as hell, bland and tiny portion. We also ordered another meal promptly after realising pad thai is so unsually spicy, been almost at the point of leaving when it's arrived. Table was greasy to touch too, just horrible experience overall - better to get something else from other place around.

Great food, fast service, good atmosphere.

Never disappointed with this place!

Today I had best experience so far in Canary Wharf wagamama, team were brilliant. I had my shitaki otsunami and saku duck tepaniaki. Food was amazing, so much sitaki on my side dish. Team were working together, each of one came to ask of everything is fine, order been taken fast, drink and food arrived in good timing. Thank you so much, you made my meal more cozy ❤️

The food was great. We enjoyed the mushroom baos and the yaki soba chicken. The service was exceptional, special shoutout to Gouri who worked tirelessly getting us the most amazing food. They especially took care of my mums sea food allergy. Exceptional experience!

Lovely Wagamama’s visit quite a lot and Yahya is the goat of service, always ask for him

An ordinary eatery of this catering chain

What a lovely trip to Wagas. You always get the best treatment, best vibes, and gorg food. But today I met Harini, she was lovely! She deserves the world, and I loved her vibes! She was kind, receptive, honest and gave the best food recommendations! Manifesting a promotion for her if I’m honest! ✨ I shall be back!

I recently dined at Wagamama in Canary Wharf. The restaurant has a modern and inviting ambiance, perfect for casual meals. I tried the bang bang cauliflower and fresh juices, and both were awesome. The menu offers a diverse selection of flavorful dishes, all expertly prepared. The staff were exceptionally nice, providing prompt and attentive service. However, it's worth noting that the restaurant is located underground, which might feel a bit claustrophobic for some. Despite this, it’s a great spot for a delicious meal in the area.

Very slow service! Food was average and not as hot as other branches

Great food, great service! Thanks Maziima!

Walked in on a Friday evening, the restaurant was surprisingly quiet which was amazing. My server Chloe is hardworking, friendly and quick, will be back soon!

We were well looked after by our host Ajeesh tonight.

I usually get terrible service in this Wagamama, eg no one designated to take my order etc. But Mrinal was very attentive and more of their staff should be like him.

I enjoy the flavours in the dishes but the portion size isn’t enough! The portions size use to be much bigger and worth the value.

Great customer service by a lovely young lady harini. Great customer

Ordered the steak teriyaki soba in which the menu describes the beef as a 'premium cut steak'. It was so tough even my dog would struggle (they've clearly mistaken cheap for premium). Disappointing. The venue is also ridiculously loud, can't even hear what I'm saying. Clearly needs some sound deadening, it amplifies the chatter from the masses and that's really not a good thing. My jaw and ears suffered during this experience.

Wagamama is a fantastic Japanese restaurant, perfect for a casual yet flavorful meal. Their ramen is highly recommended—rich, hearty, and delicious. It's a great spot for satisfying your noodle cravings! Also, cheesecake is a must try ! Also, vegan corndogs are the best, with mustard sauce..

Great service, shoutout to Ajeesh and Shanif for being so nice too!

There is no service charge that is automatically added onto your bill unlike a number of eateries. We had tasted better ramen in other Wagamama outlet. The ramen was overcooked. Ramen was not springy. Soft and soggy so much so that what little soup was starchy. The broth lacked umami. Grilled prawns were well marinated with good charred flavour. We would not return.

First impression not good. Was looked up and down at the door as if we’ve interrupted their conversation. An Asian lady 20s sat us down and “cleaned” our table - she did not wipe it down and was still sticky, she just took the dirty plates off. The order was fine, the gentleman was nice and so was the food. The food came before the drinks however, and was brought dirty cups. As we then left after paying online, we were forced to stay by the door. They checked online and asked for a receipt on our phone as proof. We showed them this and the Asian lady still did not believe we paid after showing her the payment out of my bank alongside the actual receipt. I absolutely believe this was racially motivated by the Asian lady. Our section waiter then chased out for us to tell them we did in fact pay. Experience completely ruined throughout and regret to say I will not be returning as I thought Wagamama was an inclusive restaurant.

Good restaurant with plenty of options - pad Thai is my usual favourite as it never disappoints

Our waiter dragos was really lovely and checking in with us and how our meal was! The food was delicious as always and very happy to be back here again

Unreal food, and service was great. Dragos was lovely and kept checking in on us to make sure we were satisfied. Thank you Dragos

Plates need warming before serving. Always good to thank the customer if they tip you! 4 star changed to 1 star!

I enjoyed a nice dinner with my best friend today at Wagamama’s Canary Wharf. We were served by Trevor who was a superstar! He really made our visit and we will certainly be coming back again😊

Rude male waiter abrupt not kid friendly was moaning because how sons drink was near the menu and a stop went on it (cleanable menu) waited ages for our bill asked twice and rolled his eyes when I asked a third time but had been waiting longer for the bill then it took for us to eat our food

Brilliant juices. So rare in the UK to get decent fruit juice that is fresh, decent volume and reasonably priced. The place is very well run and the service from Asha was fantastic. The ramen broth was more sour and salty than usual and we couldn't finish it and when it came to paying the bill I mentioned it only in passing. Asha responded immediately and even though we were happy and hadn't asked for anything she rushed back and gave us something else on the house instead - in an instant. Highly recommend a visit.

Food is fine - but the unwelcoming staff who ignore waiting guests, and the incredibly slow service mean that this is absolutely not worth visiting.

Went for mother's day dinner and was very enjoyable. Harini our server made the experience even more enjoyable. We were there with our two children and made them feel comfortable too. Brilliant service, best in a long time

Had my business meal here; food was great but Asha was great, managed to serve extra hot and meals coming through synchronous!! Will be back again! Thanks abhi

Service was great and so was the food we got the new hot pot from the menu and also the spicy mackerel.

We came on a Saturday evening and it was packed. There was a short queue to get in but the queue was being managed well so we got a table within 5 minutes. It was incredibly hectic but our order was taken within a reasonable time and our food arrived fairly quickly. The quality of food was excellent all round. I also had a Japanese gin and tonic which was delicious too. The one complaint is the lack of toilets - just one cubicle for the whole restaurant plus a disabled toilet that requires a special key so I had to queue for ages.

Teya was literally the best waitress in the world thank you for making my experience so unique ❤️❤️❤️

We enjoyed our time at Wagamama, was a Sunday with transport disruptions so luckily restaurant was relatively quiet, seating and service was quick. Overall nice experience with good food and decent enough price. 4/5 👌

The food is excellent here and the service is quick

Service at this place doesn’t exist. When you have someone who is good you’ll have a great night or it’ll ruin your night like how we had. Tried to raise it with the manager but the attitude was unbelievably bad, no wonder the team behaves this way. Wagamama should be ashamed of this branch!

The food was ok but the staff was a bit pushy because three different waiters asked us to write a good review about them. I found that a bit annoying to be honest.

Good atmosphere and great customer service at this place. Nahfiza was great and food was great too!

Lovely food at reasonable price. (But expect dishes to arrive at different times for each person!)

nice place nice food waiter named yahya was very good to us

I came in at 1pm and was served by Yahya, he was an incredible waiter and provided excellent service. Will definitely be returning soon!

Wagamama has introduced some new Korean vegan dishes which I really enjoyed. Tried their vegan K-dogs, mixed mushroom buns, tofu raisukaree, tofu hot pot and miso caramel ice cream. Absolutely loved the tofu hot pot, it was so heart warming and loved trying tteokbokki in it for the first time. The tofu raisukaree is also really good if you want to try a rice based dish besides Katsu curry. K-dogs were also interesting to try one time. And you have to finish with the miso caramel ice cream, it just goes perfectly well as a finisher after the mains. The service in the Canary Wharf Wagamama is also always amazing. The staff is very kind and friendly and take allergy issues seriously.

We love Wagamamas and it’s an easy go to with my 3yo old with allergies as we know what’s what’s, they take it seriously and my daughter eats well there. The food is good and the service quick. Having said that we visited Wagamamas Canary Wharf today due to the one at the o2 being closed and was really disappointed! Service was awful! Had to ask 3 times for a manager to take our order (policy for allergy orders) eventually got ordered. My daughters came out with rice not noodles as requested. Challenged it, they brought out noodles for her. Then charged us extra for the noodles! The service was not up to our normal experience or expectations of Wagamamas which was really disappointing! Food still tasted good at least.

Chicken katsu curry, may as well get rid of the rest of the menu.

I had an incredible katsu curry with some chicken and sticky rice.The staff were nice and there was a nice atmosphere (apart from the crying baby)But overall it was a great experience and I absolutely loved the chicken it was one of the best in my life

I had a very good time. The food was very nice.

Das Essen war in ordnung. Die nudeln waren sehr süß, statt herzhaft! ansonsten ganz lecker und nettes personal. Die Toiletten waren allerdings der horror, einfach nur eklig und NICHT sauber!!

I dined here twice with two others when I was in London. It was very well designed, with good seating space. The servers and staff were polite and the food was served quickly. We were a mix of vegans and non-vegetarians. All our food was very good quality and tasted decent, although it's high in calories if you're mindful of that sort of thing. The complimentary green tea is very refreshing. I didn't particularly enjoy the pad thai. It felt like it lacked seasoning, although that's completely down to personal preference. It was prepared well.

Jehleem (sorry if this is misspelt i couldn’t read the hand writing) was lovely :) very kind and attentive x

Average food and service !! Would recommend the ambience

The food was good but service was very slow

I normally like Wagamama but food can be very hit and miss. They need consistency. Came here on a busy Friday evening. Huge restaurant. There is a lot of seating. Service was good. Friendly and efficient despite how busy they were. Reasonably clean. My issue was the food. The yasai pad thai with tofu was awful. I have travelled extensively in Thailand. This was not a pad thai. It was like cold noodles with no flavour. Pad thai is not like that. At least give me what I ordered rather than a bland and cold plate of noodles. Pad thai has a combination of sweet and sour, the texture is more 'sticky'. These were dry noodles. Food is freshly prepared I know but why it was cold I don't know. On the plus, nice presentation, reasonably priced and generous portion size.

The food wasn't up to standard, I handed it back and did not end up eating. The customer service was really good, though.

had Wagamama for the first time yesterday. Food was nice. Had an amazing waiter didnt quite catch his name. He was young black man ,who had amazing service, very attentive and was on point. Made the experience a good one!

Very good, manager very very good she's the best I have ever seen always make sure she solve your problem before you leave the restaurant so much proud of her

the gyoza weren’t really to my liking however the service we received from yahya was very good!

Many thanks to Kamal, Aasha and Simrah for amazing service!! Very effecient and very friendly. I can Highly recommend this restaurant for excellent food. Xx

The delicious ramen, the really nice place, but the bad attention, I asked for a glass of water three times and the last time the waitress answered in a bad way, there were dishes tables of people who had left the place and the waitresses in a corner talking without picking up, I have been in many Wagamama and the attention has been very good, but in this place I do not know if it is new staff but they would have to train them to provide a good service or change staff, the experience of very good food but bad customer service

I ordered from here tonight and it was terrible the chilli squid wasn’t even warm and it had chilli just covered all in the middle absolutely terrible. I ordered chicken catsu curry aswel and the presentation was a mess but that’s not that big of a deal but never came like how it did before. The chicken catsu is enoguh it’s just very dry they give you a decent portion of food and then don’t even give you enoguh curry sauce it taste like I’m eating plain rice and chicken think I’m definitely gonna stay away from this place from now on

Food was nice and a generous portion. Service was good. Green tea is complimentary. Free tap water is also available if required.

Food is good. And the service provided by Yanya is fantastic! Highly recommend!

Food was really good. However, the service was even better. Kacper was amazing, the service he provided made our night. He spotted that one of the dishes was late so he followed up on it straightaway and got it sorted. I hope management recognise this chap for his dedicated customer care.

Overall an enjoyable location..dishes for our table arrived at various times..some folks almost finished their meal..while others food was just arriving..

Being a vegetarian, totally attracted to Yasai Pad thai and Fire cracker tofu. Did a mistake by trying Banana katsu and now I am addicted to it. Bang bang cauliflower is also worth trying.

Yahya! Amazing server, so patient! Defo worth every penny spent - this wagas never fails👌🏻

Food was nice and Service from Gowri was amazing

Wanted to give a shout out to Carlos who always provides amazing customer service every time we visit here!

Good food, good service - we hadn’t eaten here before and were a bit put off by some of the other reviews but it was great for a quick bite to eat before exploring Canary Wharf.

Just had wagamamas at the Canary Wharf branch. Ended up with food poisoning! Will never visit again!

I visited this restaurant with a friend. I had been before and it was very good. This time not so much. The server wrote our order out on a large peice of paper on our table and recorded it on her tablet. When the first meal arrived it was incorrect. Despite the fact we had double checked the order before she left. When the other meal arrived it was cold. My friend did not have his meal at this point because they had to cook his as the wrong meal had initially been sent. So we didn't actually get to eat together. Then my meal was sent back. When it came back I'm pretty sure it was the same meal warmed up. When we came to pay the server took the payment and then asked if we would like to leave a tip. I couldn't believe the cheek. Poor service. Poor food and she wanted rewarding . I can't actually believe that people ask for tips. I wonder if that's a company policy.

I enjoyed my meal here. Because I have dietary restrictions, the manager had to come ot my table to take my order. I discussed my needs with the manager and he was very helpful. My favourite dish here is the ginger chicken udon. Delicious.

Service: Great An amazing service for a Thursday night. The staff managed the queue well and also had a smile. Its like they were proud to work for wags! Food: Great We came for the starters. It was piping hot and was rich in flavour. I was super impressed Ambience: Great There was mood lghting and it wasnt too loud even though the restaurant was packed

Great food, a really loud atmosphere, and lack of service could sum up our dining experience at Wagamama in Canary Wharf. Appreciating Asian food, Wagamama usually delivers and this restaurant is no exception. I had a ramen that was perfect, the kids loved their chicken (perfectly served with minced cucumber, carrots and more), and my fiancé’s gluten intolerance was well taken care of. The food deserves a 4-5, but the experience in all could be better due to the following aspects that lower the score: * It’s crowded and loud inside which brings down the experience regarding the atmosphere (and you sit very close to other people which should be taken into consideration if wanting to keep a distance). * The service is really low, apart from the assistance with the food allergies. We were hardly noticed during our stay, it took way too long for us to be able to order (which is a problem when travelling with toddlers), the food took time (and on top of that they forgot the kids food), and even when we tried to get attention we didn’t. Twice we had to go to the reception to ask questions (such as: we need an extra plate for the kid as asked for). * Unfortunately one of our kids accidentally spilled out juice just after she got it, and with only four napkins available we cleaned up the table and the chair as good as we could. We had to ask for assistance with it twice, and still got no help or more napkins - even though she was crying and I desperately tried to clean up both her and the seating area using whatever I had in my pockets. When being served the food we finally got some attention and could at least ask for a new juice (which we got without any hassle). I longed for a dessert but we never got the dessert menu, and after all the waiting time and lack of service we decided to go somewhere else for a dessert instead. It’s easy to pay though which is great! ;-) Even for us coming from another country we could use the QR code provided and pay online. That at least saved us time when leaving. I can truly recommend Wagamama for the food, and if I was hanging out with my friends it would have been a nice buzzing atmosphere. But with toddlers - not to be recommended if in a hurry, it’s late or the kids are too hungry or tired…

I came here years ago and returned with my wife and niece. Wagamama are pretty reliable for quality of food and they have a large menu so something for everyone. I had beef brisket with noodles and vegetables. It was very nice but there wasn't much meat.

Sam was a great lovely waiter. The food came promptly. Nice and hot. I had a Katsu curry and my friend had a firecracker

I have visited/reviewed a number of times but the experiences are hit and miss. On this particular occasion, I was left for a long time on my own before ordering. Food was always good

Waitress sat us down and forgot about us. We had to flag another waiter down after 25 minutes of waiting. The restaurant was relatively empty (~30% capacity and four waiters running service). Please do better next time. Food is what you would expect from wagamama.

Wouldn't normally bother review a chain restaurant, but the service we had here was incredibly friendly and it was probably the nicest experience at a Wagamamas I've had. nice place over the shopping centre to people watch as you're eating. Fast, delicious and great portion sizes.