Based on 463 opinions finded in 2 websites
Based on 463 opinions finded in 2 websites
Opinions
We were in the town and decided we would try this place. The place wasn't overly busy. The person on the entrance counter showed us to a table and said our server would be over shortly to take our food and drink order. I had the Asahi beer which was nice. I had the chicken Katsu curry which was nice, the chicken seemed fresh and would recommend this dish. Overall the place seemed clean, the staff seemed friendly. Food was good. The place can get busy at times so booking a table could be best. I would recommend coming here.
Chris . 2024-08-18
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Excellent service. All the food was amazing and was delivered to us very soon after ordering so we didn’t have to wait long. The staff were incredibly friendly and helpful, with special mention to Stuart.
Mitch Dean . 2024-06-27
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Amazing service from Sunil, food came very speedy and tasted delicious. Our server was extremely accommodating and made our dinner just that bit better. Wonderful atmosphere and amazing juices!
Jasmine L . 2024-05-12
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Lovely food with very friendly and helpful service from Chad. Couldn’t have asked for any more, would definitely recommend.
Georgia J . 2024-04-03
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Love this place so much, the food here is always amazing and we were served by Janine who was lovely!!! The service was outstanding thank you
Hayley S . 2024-03-22
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Great food, everything is freshly cooked. My mother was visiting from Poland and has been desperate to try a meal here. She throughly enjoyed her food and the experience . We opted to order several starters as there were so many things that she wanted to try and she was worried she wouldn’t have room for a main and desert . Highly recommend the banana katsu it was one the the best deserts that I have tried .
Marta L . 2024-02-27
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Fabulous service and food. Great team and manager. All friendly and helpful. Thank you for looking after us and being funny, kind and hospitable
neesh2018 . 2024-01-22
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After a cinema visit we decided to eat at Wagamama. However from the annoyed staff who clearly did not want to serve us as late arrivals at 9.20pm to the food- what a disaster.The only female waiter was silent and rude .She communicated only with facial expressions We ordered drinks and they were thrown onto the table without a word and left balancing on the edge of the table There was a waiter at the next table giving a lot of attention to a group because one of their party worked for the Wagamama chain - we heard every detail about how the chefs were trained and where because the waiter was standing right next to us whilst he clicked a clip on his lanyard - it was extremely annoying and when asked to stop he pulled a face and walked away. We ate and left as fast as we could. On leaving we re read the menu outside and as we thought several items listed on the menu on our two simple dishes had been missing, as well as having cold plates and rude waiting staff - I suggest you eat elsewhere in Touchwood and give these rude waiting staff a miss .
PENNY E . 2024-01-13
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We visited for lunch. Service was friendly and prompt. Food was delicious and good value. Thank you so much for a wonderful meal.
HSUK_2011 . 2023-12-16
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Haven't been to wagamama before. Was very welcomed into the restaurant by Gaya, very friendy. The atmosphere was nice, although it was busy, it was nice to see the bar and kitchen and good music. Our server was Ary/Ari (sorry i dont remember how she spelt it!). what an absolute sweetheart and very polite young lady, she helped us find the perfect dishes and she was very helpful with our queries. She recommend a few sides and mains, and we did indeed enjoy it. The only problem we had was being squished between sets of other people. i get the concept, as Ary/Ari explained it to us, but I think I speak for everyone when I say, we all want a bit of personal space.
Tourist20562067133 . 2023-12-10
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After a inflexible online ordering process through a 3rd party that left a particularly disappointed daughter, I rang the store to see what they could do to address the situation. The service from Bani was fantastic, empathetic and led to a totally satisfactory resolution to the situation (that online ordering services just don’t provide). Thank you so much and the food was fantastic.
457willk . 2023-11-02
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Been to this specific location twice in the last month and really enjoyed both visits. Service was friendly and fast on both occasions and as can be expected from Wagamama the food was great.
issueskid . 2023-10-08
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Always fabulous menu. The food cooked to perfection. The chairs are a tad uncomfortable especially the ones bolted to the floor!
MR19702602 . 2023-08-17
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Visited 2 days ago around 6pm with a friend. Greeted by a chirpy gentleman. Winter was great too. Food was excellent as usual. Opted for the chicken soul bowl this time round and it was packed with flavour. Never had a bad meal from here.
psd1981 . 2023-07-14
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Had a gift voucher so cane to use it. The service was brilliant. The good Delicious. We will definitely be coming back in the future.
MR19702602 . 2023-07-01
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The manager was very attentive to our special diet requirements. The steak was cooked perfectly. Pad Thai dish was a bit bland and the chairs were low for us though.
141su . 2023-05-04
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Myself and my husband attended for some late lunch yesterday around 2pm. We were served by a lovely lady called Katie. She was extremely knowledgeable and helped us choose the perfect meals for us both. The food was great but the service we received from Katie made the visit. She was polite, friendly, helpful and we both went away saying she is an asset to the company. We will be back again.
Hayley C . 2023-04-13
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Lovely food and drink but a bit pricey. Service great and very quick. Best dishes: chili squid and chicken katsu curry
jarace44 . 2023-03-20
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Harvey was an amazing host and made sure we were seated promptly and introduced himself to us. He was very friendly and chatty. The food was amazing as always and a lovely warm atmosphere.
Clouise_127 . 2023-03-17
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Karhys looked after us, went above and beyond! Upsold some crackin’ food too! Always great food and atmosphere, but the service really does make a difference! :)
Susandavis70 . 2023-03-08
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food was gorgeous we can’t fault that at all. but my food came out 20 mins after my partners, we’re aware that the food comes out fresh and at different times but we’ve never had to wait this long between mains. a family with little...
Lauren M . 2023-02-24
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Fabulous service yet again and food amazing! My server Chad made my visit extra special, a great member of the team the atmosphere was great busy unit exceptional service
adypris . 2023-02-18
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We were served by Karhys, she was great and really looked after us. Food was AMAZING. As soon as we walked in the staff made us feel welcome which is really important for us. Will definitely be back.
Olivia A . 2023-02-07
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for veganuary i decided to try a vegan dish , although im not vegan, and i was impressed with the flavour and true likeness to chicken. great food
celinab951 . 2023-01-23
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As always good was excellent very busy, this was handled excellent by Ceris & James, people sorted super fast, Food was serviced quick & excellent as always, busy Wagamama’s but very well run! All staff were great & very busy with smiles!
adypris . 2022-12-28
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came in and was immediately given a warm welcome by the very friendly staff. In particular, our server Kharys (my best attempt at spelling their name!!) was hilarious and had all around good vibes. Food was amazing, I had the chicken raisukare and loved it....
V8483VZlydiac . 2022-10-28
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Me and my sister came to Wagamamas today and our server Chad was absolutely lovely to us, he had a nice chat with us about university and was overall an amazing server :))
User291416 . 2022-10-25
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Purchased a takeaway from this restaurant, my wife ordered duck donburi and she asked for normal teriyaki sauce NOT spicy, she emphasised this several times as the spicy sauce is too hot for her. We collected the meal and when we returned to the hotel...
Andy-Robbo232 . 2022-10-21
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I visited with my husband on a fairly busy Saturday afternoon. The staff were very friendly and helpful. My husband had the firecracker chicken which was tasty, I had the tofu tapenyaki which consisted of bland , tasteless noodles with a few cubes of flabby...
dabernster . 2022-08-14
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With a variety of ages, tastes, some veggies, and a fussy eater the food was brilliant. Our waitress Freya was so friendly, explained every dish (she was especially lovely to the 80 year olds) and ensured we had another great experience. We’ll be back!
Plessie . 2022-06-10
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This is such a shame as we have had a good few takeaways that have been lovely but they are just not consistent . Yet again chewy undercooked steak , raw stalks of ( pak choi ??) pasty noodles and the whole two meals were...
Ufton . 2022-05-26
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Always a lovely atmosphere! 😍 always amazing food. We visit at least once a month and enjoy the food,the drinks and the service! The waiters and waitresses are always a delight and friendly. They always look after us and make sure my 7 year old...
Divya C . 2022-04-27
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For the first time we had a food delivery from Wagamama. The food arrived on time, the food containers are excellent and the food was hot. The mixed mushroom hirata steamed buns were really nice and the katsu sauce was tasty However the main meal...
Shadowfield . 2022-04-16
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Always constantly delicious. Great customer service with amazing tasting food. My only issue is that when you order, nobody gets the food at the same time. Apart from this I always enjoy Wagamama
TAfoodcritic . 2022-04-16
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Staying in the area and decided to try as I have never experienced before. Food was tasty with a wide selection of dishes. Good drink selection also.
Curious44842953114 . 2022-04-01
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It was our family favourite this Yaki udon. Eventhough the staff kindly substituted yaki soba with udon noodles it was not the same. There was no chikwa. We used to visit only for yaki udon😭 please bring it back.
Prawncy . 2022-03-20
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I’d echo a previous review where one side dish wasn’t brought to the table until the other food had been finished despite asking for this twice. We understand dishes are brought when they are ready but this isn’t reasonable. I’d also avoid busy times as...
footman1972 . 2022-03-10
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Food was nice but katie is a gem of a woman! Definitely will come back and i want katie for take away!
Laura M . 2022-03-02
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My husband and I visited on a Friday evening. We knew it was busy as we had a 10 minute wait for a table. Two out of the four dishes were not hot enough so had to be sent back to the kitchen. We understand...
dabernster . 2022-02-11
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The host Jordan was really friendly and nice and even gave recommendations based on our dietary requirements, as well as the server Harvey! The food itself was really good too, my friend and I loved it everyone was super polite!! Would definitely come again.
okieshza . 2022-02-06
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Had a fantastic meal with my family of 4 on Sunday evening. Service was simply fantastic, very personable service team, (Harvey looked after us for the majority & Chad also took our food orders); they explained all dishes well and food arrived very promptly. Also,...
RNA3 . 2022-01-10
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Amazing service from “Mel” who delivered everything to the table quickly and efficiently. No sooner had I ordered the drinks came and then the food is succinct fast piping hot order! The vegan crispy mushrooms (fake squid) was fantastic and delicious pad Thai with tofu....
947barneyb . 2022-01-02
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Karhys was amazing she helped recommend food for us as we were unsure, she was so polite and helpful. Amazing service highly recommend!!
158hollieb . 2021-12-30
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I was served by Karhys who was really amazing at her job. I had a few questions about the menu and certain dishes which she very enthusiastically described it all for me and guided me through the menu. I trusted her recommendations when I ordered...
saifsaif2002 . 2021-12-23
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Didn't have to wait for a table for long despite it being busy. Food was delicious and the service was fast. Had the pleasure of being served by Kharys, who was very chatty and bubbly and made the experience all the more enjoyable, felt very...
Eve0620 . 2021-12-22
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My friends and I had a lovely meal - our waitress Karhys was so lovely and friendly and the food was amazing :)
georgiapC9332HH . 2021-12-20
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Ultra fast service , lovely starters and delicious chicken curry .Fantastic knowledgeable service by the wonderful charismatic Harvey and Tom
simondT823FI . 2021-12-15
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Excellent meal for 4 adults plus 2 children.Tad expensive but food very good . Tom who served us was brilliant.He was helpful,efficient,knowledgeable,and a credit to the restaurant.THANK YOU TOM.
40yearsoftravel . 2021-12-13
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Great food, as always, but a warm welcome and excellent service from Karhys and Tom in the Wagamama Solihull branch really made our visit! We really appreciate it and would recommend WS to anyone, keep up the great work!
MGReview2021 . 2021-12-11
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Great food and service. Our waiter Harvey was very knowledge and friendly, he made us laugh. Thank you so much for a good night Harvey
tiamoniqueu . 2021-11-26
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Food was absolutely amazing! Very reasonable for the price. Katie was amazing and delivered incredible service. All the staff today were brilliant!
Joezab12 . 2021-11-21
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Me and my girlfriend visit Wagamama’s all the time but this experience was particularly good. First of all a big thank you to karhys who made the evening 10 times better, who was patient with our order and was extremely helpful. She really did improve...
keirapri0 . 2021-11-20
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For a chain they definitly have a good unique menu with loads of options and they seem to freshen up their options from time to time. Great options and had great staff member Katie today who was just really pleasant. Always a good option and...
R175 . 2021-11-17
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I visited this restaurant on Saturday with my one year old. Thank you to Jordan who helped me out massively and organising a table where i could have my push chair without this space i would have had to go elsewhere. so thank you to...
suhinab2016 . 2021-11-09
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This restaurant always serves consistently good food and the service is excellent. Chad deserves a special mention for looking after my family on our last couple of visits - top marks sir! We will be back soon.
Brumjam . 2021-10-16
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I visit this particular restaurant on a regular basis. A special shout out to Kiara, Harvey and Chad who always go the extra mile - world class customer service! 👏🏽
SunnyGillSG . 2021-10-09
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I haven't had food this good in a very long time! Not only that, our server Harvey was fab. He was friendly, attentive and always made sure everything was okay with every aspect of our meal. Couldn't reccomend enough!
JessEats5 . 2021-10-06
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Can’t fault this place, customer service ✨⭐️⭐️⭐️⭐️⭐️✨ Thankyou to all staff Friendly and attentive, leaving the restaurant your left feeling appreciated and hungry tums satisfied. Personally we are Vegan and the 🌱 food options suit all our needs.. I would highly recommend to all plant...
Donna F . 2021-09-28
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Absolutely amazing vegan food. Having not visited in the last couple of years , I had lunch there today with my Mum. We had a whole vegan menu to choose from with some delicious options. I had the vegan chilli ‘squid’ and it was delicious...
Rosief18 . 2021-09-07
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Food great as usual, but our superb server Karhys made the evening even better. She answered our many questions perfectly, made recommendations and has such a lovely, friendly personality. Well done Karhys, hope you are our server next time we visit.
Lilacpig . 2021-09-03
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I honestly come to wagamama all the time and love it but Katie really made this experience even better! I was there with family for a birthday meal and we all left loving her. She made it a truly amazing time with her fantastic genuine...
Naomixx1108 . 2021-08-22
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First time at Wagamama’s for both of us . Enjoyed and shared 4 sides and drinks on a lunchtime. Excellent service from Amelia who talked us through the menu and was attentive. Nice experience
Pat F . 2021-08-17
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Went there and within 5 mins of ordering my spicy ramen noodles came . It was 2 pieces of chicken breast swimming in the soup , with loads of bean sprout and not much noodles . For the price I paid it is not worthy...
Vee P . 2021-07-23
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Our Waitress Lara was nothing but helpful and incredibly friendly. The food was delicious and the service was very quick. First time that I have eaten at a wagamamas and I would definitely come again!!
504lexyl . 2021-07-17
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Great takeaway food which is well presented and very tasty. I had the hot Katzu chicken which came with a salad. It was great to see that it was cooked for the time ordered which meant it hadn‘t been sitting around to get cold.
T9833BTpaulh . 2021-06-19
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Incredible food as always! Efficient service and friendly staff. Great set up - able to order with the server and then pay when you’re ready using the QR code. Couldn’t fault anything.
louise343a . 2021-06-14
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First meal out after lockdown. What a joyous occasion. The food was excellent, the service from Tom was brilliant. Helpful, attentive, friendly and thorough. Would heartily recommend this Wagamama.
dantQ6063KI . 2021-05-22
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Such a great takeaway! Was absolutely in need of a wagas tonight and as always they delivered! Such great food and service can’t wait till there open for eat in!
imogenphipps98 . 2021-03-05
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Well after going once and getting diarrhoea then went again (stupidly). The food was actually delicious and we all loved it but then the next day it came again... decided not going back to this one now and will go to the one in Birmingham.
Ellajames1993 . 2020-11-02
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Always tastes the same, delicious. Staff are very well trained. Good value for money and food quality as expected. 10/10
sammy64c . 2020-10-13
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I visited the restaurant in Touchwood with my sister and had a fantastic meal. The food was delicious and I was very impressed with the coronavirus precautions in place, we felt completely safe. Our server Kiara was very attentive, knowledgeable and friendly, hers was the...
Catherine G . 2020-10-03
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Amazing food. We had a bit of a wait to get in, maybe 20 minutes, but it was worth the wait. The food was quick to come, and exceptional in quality. All the dishes were amazing and even the dessert choice was different and really...
DGMLC . 2020-09-20
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My daughter brought me to Wagamama as a birthday treat, it did not disappoint. Our waitress known as “Mel” was an unbelievable waitress and a credit to the establishment. Jack, the manager came over to wish me a happy birthday and even gave me a...
TAfoodcritic . 2020-09-19
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We never been there before so we decided to go thanks to #eatouttohelpout. Waiting time to get in, 1 hour (you can't book online). The staff is lovely but the food too expensive for the quality you take. I mean, nice but not that nice....
DaMaDhDa . 2020-09-12
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Went with wife and daughter. Beautiful plate of food. I ordered firecracker prawn. Presented nicely and very tasty. Although slightly on the pricey side, well worth it
apple7890 . 2020-09-05
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We had lunch here during one of our few trips out since lockdown. Tom's cheerful attitude and brilliant customer service absolutely made our visit. Thanks Tom, I hope they use you as an example to new staff.
Backbythesea . 2020-08-20
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The meal is always the same always served hot and Tom our waiter today was excellent. Can never fault it. The food is amazing.
Sarah B . 2020-08-15
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This is the first time I have eaten out since Covid-19 and I was pleasantly surprised ! We did have to queue but we were given realistic timescales and given updates when waiting. When we entered we were asked to use hand sanitiser and then...
U261TEelliec . 2020-08-12
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All choices are goo but I thing the ramen is best at the moment. They have gone for too much carrot on their rice bowls at the moment, more variety would be better.
stevebO5248DX . 2020-03-14
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I had an amazing waitress called Kiara who was just so nice, very friendly and welcoming. She made sure she catered to my needs as I’m a very picky eater, Making it clear to me that if I didn’t like the food I could simply return it, I had returned my order twice as I didn’t like them and she was more than happy to. The manger who was also lovely sat with me to help me chose something else. I would most definitely be visiting again.
A_Amal1 . 2020-03-07
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My husband and I visited yesterday for the first time. Warm welcome, free taster juice & fabulous Vegan menu. Lovely food, looking forward to our next visit. Nothing negative.
pippaw2018 . 2020-03-06
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1x Rahman, 2 x chicken katsu curry (1 x vegan with seitan) Absolutely delicious as usual. Fantastic service despite an extremely busy lunch service.
Infinitio . 2020-02-18
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Social eating at its best. The atmosphere was relaxed and the restaurant was clean and comfortable. The waitress who took out order was friendly and bubbly with a larger than life smile. The food we had was delicious from the starters to the main to the dessert we were licking our lips wanting more. I’ve never been here before but my daughter had. I can categorically day that I will definitely becoming back here. The food was so tasty and flavorsome it was a pleasure to eat. This is well worth a visit if you haven’t been before.
Nicky O . 2020-02-07
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Visited Wagamama’s in Touchwood with a friend on a Friday night. It was my first visit to this branch having been to the one in the city centre lots before. We didn’t book beforehand and were seated within a few minutes. The place was moderately busy so we didn’t expect the service to be as fast as it was! We ordered gyoza’s for starters and they arrived the same time as the drinks, quickly followed by the mains. I opted for the Katsu Curry which is always great and a very decent portion size too. My friend has the veggie pad Thai which smelled absolutely devine! The service really was good. Everyone was so helpful and friendly. I wish I got the name of our waitress as she was loved and really made it an all round great experience. We both thoroughly enjoyed the meal and I’ll definitely be coming back to this branch soon!
rebeccaad93 . 2020-02-07
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Amazing service had from Kiara, couldnt do enough and really made us enjoy our meal. Great food too. Thanks
Companion782657 . 2020-01-28
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Our visit to the Solihull brunch were made even better by the service of the lovely Tom. Very attentive to my kids. Food was amazing as always
Brumybrazil . 2020-01-26
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We visited the restaurant for a family dinner. Can’t fault anything right from the beginning to the end of our gastronomical journey at “wagamama, solihull”. The food was absolutely brilliant!!! The service was great and made us feel valued. Really love the service delivery concept of this brand. The staff morale was high and that reflected in the F&B service/production quality. The kitchen team deserves a special mention for dishing out consistent and quality food. Would definitely spread the good words about this place.
Ban275 . 2020-01-26
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My first time going to Wagamama, the food was great , and Joe was great... would definitely go back 😊
shervons2020 . 2020-01-26
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Decided to visit ( Tuesday) as it always a little quieter. Lovely greeting and shown to our table is super quick time. Service is always second to none and the front of house staff are always lovely. Tom our waiter was great, nothing to much trouble. Always worth a repeat visit.
xxx741 . 2020-01-22
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Great food quality. Fantastic service (Tom especially!!) But Bathrooms could do with a refurbishment.
alexhN4160NP . 2020-01-22
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There was a large group of us came in on Monday. The restaurant was busy but we were greeted and sat at our table straight away. A lovely young man called Tom came over and really helped us, talking over the menu and offering his opinion on the dishes and sides. He was so polite and friendly. He made us laugh and smile we said how welcomed he made us feel. Will definitely be back soon.
Jonesy88811 . 2020-01-20
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Huge queue for a table (totally unexpected for a January weekend before payday) which moved quickly and was excellently managed by front of house). We were a group of 8 and once reached front of the queue were immediately shown to a table - impressive!). Made to feel welcome and nothing was too much trouble by our lovely host Tom. Order for much needed drinks taken immediately and food order followed swiftly afterwards. Everything delivered as expected (explained as always starters/meals would arrive as cooked and could be at different times), everything delivered and delicious- so hard to please a big group with teenagers, but you succeeded! A lovely evening and we will return soon. Many thanks to Tom and all supporting staff that made our evening such a lovely night.
Coffeedrinker0602 . 2020-01-18
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The waiter Tom was very up beat and kind, helping my boyfriend look through the menu as he had never been here before. He made us laugh and was extremely helpful, he truly made a difference to our Wagamamas experience! Thanks Tom! Top guy xo
LaurenD2579 . 2020-01-17
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Food was delicious and well worth the price, dessert was even tastier! Service was fantastic; our server (Karelina I believe her name was), was absolutely lovely, and very kind and accommodating as well. I am always impressed how quickly the kitchen gets the food out even when the restaurant was heaving! Had a thoroughly enjoyable meal, and would absolutely recommend to everyone.
664ic . 2020-01-16
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My friend and I went to wagamama for an impromptu dinner and our server (Karelina) was an absolute gem. She was prompt, funny and would engage us in conversation. The sweetest server I’ve had and one of the sweetest I’ve met.
hannahcecilia15 . 2020-01-16
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We always use wagamamas when shopping in Solihull. We went in on Monday and could see they where really busy. We were greeted by a lovely young Named Tom. He made us feel right at home. Very polite and well mannered.
Sally_warren14 . 2020-01-07
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I didn't manage to catch the guy's name, but I was served by a man with a Rick & Morty lanyard on - he was patient and very accomodating and I just wanted to put a good word in for him here.
alexamaywhite . 2020-01-03
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Haven’t been to Wags for about 6mths. Went here for a family meal on Sunday 2.30pm ish. Very busy but we we’re sat and dealt with efficiently. Waitress was quick and polite. I’ve been coming to a Wags restaurant since ‘96. Over the years I’ve found it’s become a bit of a production line. More recently the portion sizes have gotten smaller and prices have increased, plus their menu has gotten smaller. Food is still tasty but not good value. My Donburi was good and the kids liked their Chahans but kids portion sizes were too small and so we topped them up with starters. If you want pan-asian food there are better restaurants to visit in the Midlands in my opinion. For newbies just be aware that the food comes out as it’s made in no particular order. Toilets we’re ok. One door of the ladies was smeared with sticky stuff which should have been cleaned off. X3 soft drinks, x2 starters, x2 mains x2 kids mains = £55 and change.
Starchild001 . 2019-12-30
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Popped into here for a quick meal.
Pandamedic . 2019-12-21
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A visit to Solihull is never complete without a Chicken Katsu Curry at Waga in Touchwood. Enjoyed it enormously. Seems to have had a slight makeover since I last visited but same efficient and friendly staff.
RichardL5653 . 2019-12-17
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