Wagamama in Cambridge

Myself and two of my staff dined at this restaurant last night I must say that this restaurant is well above the average Wagamama When we arrived we were promptly seated My only negative comment was that despite the restaurant not excessively busy it took longer than expected for a waitress to take our order and then only after we asked to be served However our chosen dishes arrived promptly and was hot and tasty We all throughly enjoyed our food which included Pad thai , steamed buns , Gouzo and hot stews The restaurant is located in central Cambridge and parking is available but at a paid rate

Very nice. Both meals fantastic and staff friendly. Prices have hiked in the last few years but that’s not the fault of the branch. Will be back

Made a special trip with my 2 son's to this particular Wagamama's restaurant at Cambridge leisure Park because I had received wagamama gift cards.My sons ordered the same dish, and both came with completely different amounts of ingredients .My dish was incorrect and was sent back, both starters of chilli squid where really chewy.Ordered drinks and 2 arrived and the 3rd took another 15 minutes to arrive.Only one Gift card worked staff said second card had expired and but was only given to me for Christmas 2023.Waitress was really miserable as was some of the other staff which did gave a bad impression overall Finally realised on viewing my receipt when I got home I had been overcharged and had paid for the incorrect dish that was given to me.I have been to many Wagamama's and this is without doubt the worst on all aspects

Not as good as it has been previously. Several menu items not available and food not as good. It used to be reliable place to eat but my last two visits have been poor.

I went to Wagamama last Sunday as my son had chosen to go there for his 14th birthday. When we ordered we were told that about 50% of the dishes weren’t available. Specifically any grilled chicken items were off the menu. Despite the place being nearly empty at peak time the waiters seemed to not have the time to serve in a way that made you feel wanted there. The plates and bowls were plonked in front of us. Getting extra drinks seemed to be an issue. And getting Amai sauce was too much to ask for apparently. The whole experience was super disappointing, especially as it was a birthday treat. I don’t think any of us is intending to return. The place looks quite shabby now, the toilets are disgusting, the service was at best mediocre and the price doesn’t match what you’re getting. You’ve lost a good customer there. It’s not even the first time. But this time it was really too bad.

Went to eat solo and the small blonde woman(?) Was extremely rude! Honestly? I was made to feel like an old tramp from a night shelter had walked in with a soaking wet dog Never going there again!

Very fast to serve food. Was lovey food and good service

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Despite being a franchise associated with London's hospitality, the service was surprisingly slow, perhaps due to understaffing during the New Year period. The location, just 160 meters from our hotel, was convenient, but that's where the positives end. Regrettably, the taste of the dishes was far from satisfactory. The ramen noodles lacked flavor, and the broth was disappointingly bland. The gyoza was mediocre at best, and the katsu with curry was a letdown as the overpowering bitterness of the curry masked any semblance of the katsu's taste. Even the yakisoba failed to impress, falling short of expectations. Overall, Wagamama failed to deliver the delightful Japanese and Korean flavors we anticipated, leaving us with a subpar dining experience.

Love the teams tama squid, bang bang cauliflower and park ramen! Japanese sake also very nice and good portion!

Lovely delicious menu, friendly service. Can't book a table but the queue moved quickly. Good to see a proper mini menu for children too, not just chicken nuggets and chips!

Very nice atmosphere and food, our waitress Shadi was very friendly and attentive:)

Quality meal. Recommend the new Hot Pot on the menu.

Had a good meal after a days shopping in Cambridge. As I am low carb they were able to replace rice cakes with more veg in my hot pot, which was very tasty.

Delicious. It is just a Wagas at the end of the day. I understand they need to cram as many people in to as little space as possible to make as much money as possible, but this particular restaurant is pushing those limits! It's pretty much guaranteed that you'll be sat next to strangers.

Wouldn't go again, service OK, food only ok

Great food, great service from staff.

Just a quick stop lunch had the wok fried greens and udon bowl thanks to manager Geri who served me . For my quick service as I was in a rush food is good hot on time and served with a smile . Busy place so you expect a wait depending on what you order . Recommend every time .

Tried the new hotpot, now my Wagamama favourite. Veggie gyoza were excellent but they lost the 5 Star rating because they removed the carrot and raw Juice from the menu. All new juices seem sirope based and not entirely fresh. BIG DISAPPOINTMENT.

Incredibly overpriced. The tiny amount of meat and noodles is ridiculous. It's not even cheap. We ate there late and the staff were focused on going home, which would have been excused if the food was any good, but alas no.

We just had a lovely dinner chilli chicken Ramen. The waitress Victoria was very helpful and extremely friendly and helped us to get out choice of food.

I think it might have just been a bit of a fluke day because I've commonly had a good experience there, but my recent time there wasn't the best, as I specifically asked to not have something in my dish and clearly they didn't listen and added it anyway. It was fine just was a bit miffed by it. Otherwise pretty good!

Yummy as always 😋 Great service by Jenner and staff 👍

We had a lovely meal here for our anniversary celebration. I am on a low FODMAP diet for health reasons currently, and although the staff had not heard of this type of diet, they took the time and care to listen to which foods I could and could not eat, and then checked with the kitchen to make sure they could accommodate my needs. The meal they brought out was tasty and met the low FODMAP diet, which can be a tricky one! (I had the salmon koyo bowl without the beetroot or dressing, which contained garlic). We also had the mint tea (and my partner had the strawberry/black pepper rooibos - probably not low FODMAP) which were both really delicious!

A really poor experience. The server who sat me was polite, but then I was served by two other people during my short visit. The servers who brought my food didn't even look at me/talk to me - she dumped the food on the table in a way that was rude. A different server came to ask if the food was ok but walked away from me as I was answering - I hadn't yet discovered that about a quarter of the chicken was not cooked properly (texture was like biting into raw meat but it wasn't pink). No one was responsive to my attempts to get their attention to let them know. I gave up. The toilets are absolutely disgusting - sticky floors and splashed water marks all over the walls. The toilet seats and bowls were stained. If it hadn't been a necessity, I would have held on. If this is what the toilets look like, I wonder about the state of the kitchen. I did not like that you are now directed to pay online and that even though servers are interacting with you less, you still are encouraged to tip. It feels like once the food has arrived, you're forgotten. Another thing to note, when you pay online, you have the option to give a rating out of five for your trip - funny to note that when I've been before and rated 5 stars, I quickly get a feedback form via email but when I rated this trip 2 out of 5, no feedback form has appeared and it's currently four days after my visit! I love Wagamama's food. I love their restaurants - they're always a regular for me. But I would recommend going to other branches - give this one a miss and save yourself the trouble.

Poor service and very lacklustre staff that were disorganised and uninterested. Our ordered mains were delivered 15 minutes apart (I realise wagamama serve as individual dishes ready), 15 minutes ridiculous as my daughter had almost finished as my main arrived. I had to make a fuss even to get my dish then! Twice i said I was paying cash, both times I was offered the card machine. Listen to your customers, we pay your wages. Won't bother going back or recommending. Worst Wagamama I've been in by far

They messed up my takeaway order.

We came on a busy Saturday evening. Lots of staff around the the entrance where you wait to be seated but no one acknowledged us for a while…. Would be an improvement to have someone assigned to seating. Once we were in we didn’t have any issues, Skye was our waitress and she was really helpful, service was quick and I love the fact you don’t need to wait around for a bill you can pay on the QR code!

Great food. Service can be better

Victoria was great. Keeping an eye on our table and making sure the experiences was great. Food great as usual.

Food and service where good but spoiled by QR codes, which makes it very difficult to get a proper receipt for business expenses

We love this Wagamamas! I work just down the road and it’s our go to for a meal after work - only discovered Wagamas 6 months ago (lol late to the party I know!) but at the time I was vegetarian and so the menu attracted us. This was our first Wagamama visit 6 months ago and it was amazing!!! Since then we have been to a few as enjoyed central Cambridge one so much. Eva, is amazing at her job, so welcoming, she remembers us every time and always provides the best service! The other members of the team are fantastic too, but Eva is the one that puts the experience out there. I can see why Wagamama are so busy - the food is fresh and delicious; the menu changes regularly; and we have never had a bad experience with the team. Lol I have to keep coming back to Eva, she is brilliant and Wagamas, St Andrews Street will always be our favourite one. 😋😋😋

My wife and the kids loved it, but I didn't enjoy it. The food was a salt bomb. The ginger no-jito drink was refreshing. The service was ok, but the music was a bit loud.

Bad service, hot inside, too crowded

Poor service; disinterested staff who were too busy taking their break to take our dessert order. Main dishes adequate - yes, it’s a chain but not cheap and has been a favourite for a quick bite in the past.

Really disappointing. When we arrived we were told the kitchen was running half an hour behind. Long wait for food (including nearly hour an hour to be seated), dishes came out of the kitchen at different times and food was cooked different amounts including pork meat. The staff were overwhelmed and not particularly friendly or apologetic about the situation. Avoid.

My waitress lola was very friendly , considering it was her first time serving she was amazing!! The food was great and the service was exceptional!

Very quick and friendly service. Callum was lovely and made the whole experience

Went to Wagamama for lunch and was greeted and seated by Indian short woman, she looked very miserable and the food took ages to come and didn’t even apologised for it the yaki soba was not the best didn’t even my food but was not even asked if everything was okay when we were leaving service was just really poor I had to buy myself something else to eat at some other place. Will ever go back? No I won’t. Worst service ever, maybe because I look Indian too which im not . Went there on Thursday 21/09/23 @ around 14.00 hr.

Great food as usual from wagamamas

It's good Asian food with a British twist. If you are looking for authentic Asian food experience, won't recommend this.

It’s a Wagamama. Good on a winter late afternoon. Love their ramens but not their katsus.

Was great service and great, friendly staff, food come out promptly and was amazing. Not been for a while but some amazing new dishes have been added. Great atmosphere, highly recommended and will be back for sure.

Wagamama is always a good choice!

I ordered my food at the same time as my friend and our food came out 45 minutes apart. Our drinks also came out 10 mins after the food and after asking constantly where our second dish was the time just kept being pushed back. The food itself was tasty and to be fair to our waitress she took the second dish off our bill. Wouldn’t go back though.

Good place to stop for lunch, staff are friendly and the service is quick and easy, will be back soon !

The food made me sick!! The waiters were slow to realize that we needed extra plates.

Friendly staff but meals were slow coming out and 3 of us dining sadly meals were far apart being served so we were all eating separately

Great food, nice service only down side was the toilets weren't as nice as most Wagamamas I've visited before

I got delivery and it was prepared terribly. I ordered the steamed buns and you can really tell that when it comes to delivery they don’t care about the quality of food.

Everything was pretty average, but they have great consistency. That’s all I need when traveling. I know what I will get.

The queue was quite long so we had to wait a while but the food was great and the staff very nice

Nice staff and efficient service. Very kindly offered my daughter a cold babyccino when the coffee machine wasn't working to make warm milk

We were served by a a very nice lady, pretty sure her name was Imogen, she was very helpful and recommended stuff that I actually loved :)

Nadat was our waitress and took great care thanks

Absolutely terrible food. We ordered a grilled duck teriyaki, a steak pad thai and a chicken ramen. The grilled duck was chopped into pieces that were too small. The noodles from the pad thai was too sweet which made it unenjoyable, and the steak from the pad thai was no better. It was hard to chew on and I disliked it. But the worst dish was the ramen. Firstly, the ramen's noodle was soggy. It was not tender at all and made the ramen taste awful. Second, the meat. The chicken from the ramen, just like the pad thai, was also hard to chew. Combining these two factors together and you get a disappointing ramen which tastes awful every bite. The staff were nice and attentive but the food was just unacceptable. Overall, me and my family won't be expecting to visit this restaurant again in the near future.

Lousy service. Took half an hour to get the food and the drink hadn’t arrived by that time, ridicilous. And the food was cold (no, I didn’t order salad…).

The food is OK even though prices have increased in recent times. The toilets were disgusting, really dirty.

Unfortunately, our visit today was not very good. It took very long until we could place our drinks and food orders. The cutlery and glasses were dirty and not really helping us to enjoy the place, either. Service was not very friendly - everyone working at this Wagamama seemed to dread the fact they had to work there; really sad. Lastly, the air condition was turned up and the place was freezing, when it was already cold and rainy outside (12° C). Please be better in the future.

The food was not up to their standards. I had 3 different dishes and all were not good

Mediocre food, prohibitively loud environment, fairly slow service for the restaurant not being packed.

Disappointing. Wagamama is usually a safe bet for a reasonable meal

I came here with a friend, we both ordered our meals at the same time but mine arrived first. My friends ramen took a long time to come. The group next to us who arrived after us received their food before my friend. Eventually the food arrived while I was half way through mine since my friend said I should start before it got cold...but it did anyway The staff were wonderful though✨

I had the Firecracker (Tofu) honestly one of the best dishes I’ve had, Spicy, Tasty and fulfilling.

Amazing lunch experience I had thanks to Shadi! She was very lovely and gave the best service. Food came quick

The food was a bit spicy and cold. A few sitting areas were closed before closing time.

Very good food, quite a lot of choices and Dora and Eva were amazing at understanding my food allergies and adapting the dish I wanted to my needs. It was delicious! Very good customer service, very polite, friendly, kind and understanding, honestly they are an asset to Wagamama! Thank you both again, Dora and Eva 😁🎊! I had a very nice meal and I will recommande this place to futur visitors.

Out of all the wagagamamas, Cambridge's definitely is slower than average for food ordering. I feel for the staffs who have been serve in hot room, there were simply not enough people. For plates to be put on the table, we waited for almost an hour. There are so many altertives for a much better service.

Nice ambience Good food Friendly staffs

Good price and good Japanese food

Food is good, staff are friendly, nice and clean

really nice atmosphere and yummy food. Thank you Immi for the lovely service and food recommendations

Definitely not as nice as the one at the leisure park. It was very cramped. But good and service were as good as always.

Always buzzy and busy, friendly service (if at times difficult to get someone's attention). Gluten-free feels relatively safe from cross-contamination. Remains a firm favourite.

Delicious food and followed the food order perfectly

Terrible service, the store manager didn’t apologise for over charging us by 50%. In the end, she acknowledged there were mistakes. We particularly don’t like her attitude of speaking like a authoritarian. Also, she promised to call us for the refund on the same day, we still hadn’t received that call yet in the next day. Avoid!

friendly staff - Mollie was very attentive and ensured we had everything

Tolles Asia Restaurant mit gemischtem Angebot an japanisch, thailändisch und koreanischen Speisen. Das Personal ist freundlich, hilfsbereit und zuvorkommend. Der Gastraum ist groß und hat leider ein wenig das Ambiente einer Bahnhofshalle. Auch der Geräuschpegel ist sehr hoch. Das Essen und die Getränke sind sehr gut gemacht und die Größe der Portionen ist in Ordnung. Das Preis/Leistungsverhältnis ist gut.

4 people 72£ just 4 main courses and 3 juices

Have eaten at a few Wagamama, this was fine. Nothing to put it above the others but nothing negative either

the staff is sweet and the ambience is great but the food is far from authentic. we ordered the duck gyoza, pork belly ramen and yaki soba noodles and the dishes were almost completely bland. more importantly, the ramen had very little broth and way too much noodles. would not recommend for the food although the place itself is great to hang out with a group.

Another great trip to Wagamama. As it's upstairs this is quite a cosy branch and the staff were lovely. Fresh, tasty food as always.

I come here regularly. Pricy and busy, but delicious food and fast service. I highly recommend the grilled duck donburi

They forgot my main and after telling staff several times and waiting an hour we gave up and asked for them to remove the main that never came from bill. The staff said it would be out in 5 minutes and a bowl of black...

One of the better wagamama's. Some other outlets spend more time servicing takeout orders than looking after the people actually in the restaurant.

Staff extremely friendly, drinks and food very quick. Special shout out to our server Adam, who was incredibly polite and friendly (reminded me of what I'd expect of a server at a far nicer restaurant)

Personnel sympa et food très bon mais le service n’est pas très efficace ni cohérent: attente de 10minutes pour nos boissons alors qu’elles sont prêtes au comptoir ( mais aucun serveur ne s’en occupe) et remise des plats principaux en même temps que les starters , salle également très bruyante.

Visited Satuday Lunchtime. Very busy but managed to get a table straight away. Very friendly staff, quick service. Very tasty food.

Very nice staff, were very helpful when finding seats for multiple people.

Firstly we came to Waga mama, as our child has allergies and we know that the menu and kitchen can cater for this. This was after a few years as the previous visit to Waga mama in Westfield Stratford had left us disappointed- the service...

The food was ok but the quality and preparation was not as good when I visited a year a go. Still a great spot.

Huge fan of wagamamas.. love the food. But here are the top 5 things that happened on this visit that make me not want to come back again: 5: The lack lustre welcome 4: Waiting for nearly 20 minutes in a near empty restaurant whilst...

Was alright, late night meal, they were tidying up. But staff were attentive and pleasant

First time visit. Food delicious service ok

Very loud inside but still intimate for meals, lovely food as always and great prices

This was my first ever visit to a Wagamama. Yes, I know I must have been living under a rock somewhere. 🪨 We were greated by a very friendly member of staff and seated straight away, which considering it was around 6 pm on a Saturday was pretty impressive. After we had got comfortable we were soon asked by a member of the waiting team for our drinks order. As I was driving I went for a High Five fruit juice. While we waited for our drinks we were able to look through the menu and decide what delicacies we were going to choose to eat. Again after not too long a wait a member of the waiting team came to take our food order. All 4 of us ordered both starters and mains. Our drink arrived and my High Five juice was a delicious and refreshing mix of pineapple, apple, orange, lime and lemon juice. If you like these flavours I highly recommend. While we then waited for our food we were able to take in the atmosphere which by its nature was rather loud, busy, fast passed and a little chaotic. The restaurant is essentially laid out like a large canteen. Our food then started to turn up, but the chaotic feeling seemed to continue with the serving of the food. One person's starter would arrive and then next came someone else's main. There was a 10 to 15 minute gap between the first person recieving their starter and the last person receiving their starter, but in-between all of the mains had been brought to the table. Fortunately we had all ordered starters that could also work as sides. Regardless of the chaotic delivery the food was all delicious. I ordered the Korean beef bbq buns and katsu chicken curry with white rice. For both of my dishes the presentation was beautiful, the flavours delicious and most importantly it was very filling. Once we had finished our meals it was time to pay. Now from having eaten out in a group a few times we were all expecting a headache, but the QR code payment method worked a treat and to make it even simpler had a s"Split Bill" option to make each of us paying that bit simpler. My only criticism of the split bill function is that you had to have added up all of the prices for your own items yourself, which was easy enough for myself but I can imagine in some cases could be quite difficult. If there was a way to be able to select which items from the bill you were wanting to pay for when you split it and it then added them for you it would make it much easier and a welcome addition. All in all a delicious meal at a reasonable price, but maybe not the place if you would like a conversation over dinner without having to shout.

Food sat on the counter for 10-15 mins before someone bothered to bring it to our table by which time it was cold. Asked for a hot replacement but after 20 mins still hadn’t arrived so gave up and left. Don’t think I will go back any time soon.

Great food and great service, our waiter Callum P was super friendly

Always an enjoyable meal at Wagamama, this branch is no exception.

Had a lovely visit to this chain of restaurants, overall good experience even got my son to have a massive bowl of chicken ramen, great dish. I had the chicken teriyaki donburri very, but I think the sauce should be on the chicken not underneath...