Wagamama in York - Phone Number, Reservations, Reviews

Had a nice meal with my son, one of the servers jasmine, I asked for her name as I left so I could write this review, she was very positive, with a lovely smile, loved how she engage with me and my son. I'm not one to write reviews, so was impressed.

Tina was amazing such good recommendation

Wonderful experience, went there with my partner for lunch and had Tina as our server, she was brilliant, extremely patient and smiling, good humoured too. Had a minor issue with the tofu hotpot when there was no tteobokki, however Tina quickly sorted this and whilst he didn't need to Dan, the chef delivered it back to our table in very good time. Seems to be two very good members of staff, definitely lucky to have had their service. All round very good time and will definitely be coming again.

The usual wagamama food, piping hot. However, the service was rather poor. 4 different people came to our table and getting the bill was a 10 minute game of trying to catch someone's attention.

Half through until my wife's came

Placed our order with the waiter and then waited, and waited, and waited. We watched tables around us order after us and get their food and drinks where we sat with an empty table. After 30 minutes we asked our waiter what was happening, where he disappeared for a few minutes, came back and said that the order hadn’t gone to the kitchen. No real apology, just the suggestion that we needed to order again. We asked to see the manager but surprise surprise the manager didn’t arrive at the table either. Eventually just walked out.

Food was great. Perfect dinner for 4!

Wagamama in York is truly a fantastic restaurant. The food is delicious, the space is large and comfortable, and every staff member is friendly and welcoming. I especially recommend Chris, who provided excellent service!

The food is absolutely amazing along with the service, very friendly and welcoming. One thing however is that it is somewhat dirty, with trash laying around and dirty cutlery left on the table.

Staff were very friendly and knowledgable. Service was good and food was great. Most importantly they are open until 11pm when vast majority of other restaurants in the area close at 10pm.

Wagamamas is for sure my favourite chain restaurant and its always lovely to have a walk around harrogate before coming here for lunch!

We were served by Jasmine with her huge smile and electric energy she made us feel extremely welcome, her knowledge of the cuisine, (especially tea eggs) was nothing short of amazing. Her and my old uni Pal (who usually resides in China) really kicked it off over the Eggs. She offered me some very user friendly chopsticks too, which were way better than the real thing. If I could make one criticism, her drink suggestion wasn't so great, but I appreciate her enthusiasm never the less. Thank you Jasmine!

Shame that my wife, who loves curried food, felt it was too hot.

Again great service from restaurants "Oop north" , the chap who dealt with us was friendly and helpful and the food was as usual very tasty! Recommend this Wagamama (yes I'm a "southerner" from Bournemouth but we've dined at a Pizza Express in Nottingham and this Wagamama in York, both times impressed by the friendly staff!)

The food quality of this location is so good comparing with the other locations. I really like most the vegan dishes of this restaurant . My dish this time was “Kare burosu ramen without tofu “.

Amazing food and service. The venue was refurbished and looks tidy.

Delicious dishes, very friendly service, interesting menu, good prices. 10/10!

MISO CARAMEL ICE CREAM TASTES LIKE CARAMEL FLAVOURED CARDBOARD BUT IN A VERY PLEASANT WAY :) WOULD RECOMMEND

At first the service was wonderful until I had an issue with my meal. When I complained my duck that was deep fried to the point of shoe leather I was signposted by a blond member of staff she would raise my issue and return. She never did come back to my table. For a £50 meal I was left in utter disappointment barely eating my meal or side if gyoza, everything was fatty oily, overcooked and entirely unpalatable. And not recommended at all.

Mitten in York gelegenes Restaurant mit dem gewohnt superleckeren japanischen Essen. Der Service war an dem Abend etwas zurückhaltend, was sehr wahrscheinlich daran lag, das ich relativ spät erst zum Essen erschien, aber Essen und Getränk waren fein.

It’s not Chinese food, it’s not Korean food, it’s not Japanese food, and it doesn’t even count as Thai food. The food is the taste of the food, and the noodles are the taste of the noodles.

Brilliant, friendly service, really fast and the food was excellent

One of the best restaurants that I ever visited, food was so delicious and tasty, we ordered prawns and chicken pad Thai and teriyaki soba , we both enjoyed and the waitress helped us to pay the bill by card instead of paying online which was a little confusing for us. 😊😊😊 definitely we go again.

Considering this is a chain, the food is absolutely the best and very very tasty veggie or vegan options. We are going to try recreate your dishes back home in the US, an absolute must visit

Ate here about 6 years. Liked it then. so a revisit. We don't have this chain in our home city. I seems to be mainly a you persons place. We were two oldies. But staff were delightful. Holly & Max. Food good. Drinks too. Atmosphere fairly good. But personally I and she doesn't lke loud music. didn't like the 'very modern' music. It wasn't TOO loud. I did get used to it. It didn't bother my partner. Lovely surprise at the end. Holly came back with a ticket which gives us £15.00 off our next Wagamama meal. She said it was because we had been lovely customers. More like, take pity on the 'oldies'... 😄😄😄 I did explain we didn't have one near our home city. But it's valid for a few months, so we have a few places we might still visit in 2024, and so may be able to use it.

Tasty and relaxed meal, nice service.

Polite and quick service. Good food. The dishes we preferred were all delicious and made to our preferences.

So delicious. They paid great attention to allergies and were very careful to accommodate.

Really tasty food that was out super quick and very hot. Refurb looks really good inside too. Definitely worthwhile if you like Asian food.

Me and my Partner come here all the time its one of our favourite places to eat, and yet again you always impress we decided to come with some friends and we were treated by amazing service thanks to Marta and the team, the food was incredible and we love the new menu

Always go in for my takeaway order and Ellie has been my server multiple times. i usually wait outside so i can have a smoke while waiting and bring me my order out always fantastic service and knows my order when she sees me. Always going back.

Excellent food and great service

A weekend away celebrating out anniversary, we had dinner here whilst shopping A great experience made better by our wonderful waiter Nathan, he was friendly and helpful and made the meal a little more special Food great as expected

Great location - quiet street nesr the Minster. Very friendly service - with usual great, fresh tasting food.

The staff is very friendly and helpful. However, there is a waiting time for food and drink like in a restaurant and an ambience of a fast food shop. My ramen was ok, didn't blow me away. The noodles were way too al dente. Plus, real noodles are different.🧐

No problems with thsi being a chain, good service and quality from the York central team. Thanks to Ellie for the service and advice where to visit.

Very delicious food and very friendly staff❤️

As I walked in the restaurant staff were quick to notice me and let me know they will be with me. Two members of staff said they would seat me. A female member of staff called Tina promptly seated me and asked me about allergies on two occasions before eating food. She was polite and ensured I ordered exactly what I wanted. Food was hot and tasted amazing. Paying for the food online was easy to do and Tina was helpful with this also. All staff seem happy and always look proactive. Service was very quick also. Highly recommend.

Visited early on a Friday evening. 7pm. Serving staff extremely pleasant. Food came quickly and was as you would expect from this chain of restaurants. Clean premises.

Great food as always. Just a side not if they write this on your table it means it’s table 731

We absolutely love Wagamamas. It's a fantastic (chain) restaurant, amazing fresh food with clean, lightly lit seating. However, we were tourists visiting York and the staff made us feel so so welcoming. They gave us advice about where to go during our stay and where to go to achieve what we wished. Genuinely exceptional staffing and food in an already fantastic restaurant.

Delicious food and the staff was really helpful.

Visited with a friend a few weeks ago and had a great experience. The manager was so knowledgeable and accommodating of multiple tricky dietary restrictions. Our server Jasmine was amazing too, so kind, attentive and made our evening! We would both visit again.

First post pandemic shopping trip to York. Needed lunch and luckily the first restaurant we visited was full. Then we remembered Wagamama. A well organised queue saw us seated in 5 minutes in what for us was a new layout. Staff so professional. Both my wife and I were about to order our old favourites when we both had a change if mind. My wife went fir the mackerel and I went for chicken, garlic and ginger, rice dish. We were both delighted with our choices. Great service, clean, bright environment and healthy, tasty food . Wonderful!

Good food and friendly service. Food was cooked fresh to order and tasted good

pints, chit chat, and good people. our server (emily) was lush, super lovely aura and i really enjoyed the check back

This specific Wagamama location needs to improve. Waitress was very curt and was very eager for us to finish as quickly as possible despite the restaurant still being away from close 1.5 hours. Food was alright however have mad much tastier dishes at other locations.

Visited last night: beef ramen basket was tasteless and the staff didn't even bother to check on me during the meal (I thought it was Wagamama policy to do it). Restaurant wasn't clean properly. Bad experience overall.

My daughter chose Waggamamas and specifically the York City Centre location as oppose to the York Designer restaurant to celebrate her 15th birthday. There were 6 of us. We made the trip in from Elvington. On entering we explained it was her 15th birthday and could we have a good table - the restaurant was not busy at all - we were given a table that had split benches and chairs, as you come into the main dinning hall. We weren’t given any drinks menus but were asked what we wanted to drink. Every time the front door opened for all the delivery people it send cold air (-2) down the corridor onto our table. We also had to endure being starred at by the deliver individuals through the whole meal, to the point where my young children said it was making them feel uncomfortable as did my husband who was facing them. The my mum put chilly oil on her meal and the lid came off and it opened all over her food, when she told the waitress they didn’t even ask if the food was still ok given it was drenched in oil. We also asked for the fruit smoothly to be shared in 2 glasses like we always do and they didn’t do this but brought 2 glasses for us to do it ourselves. Also sadly the main point of the trip was the children love the mini ramen, but the noodles disintegrated when eaten because they were over cooked and the chicken was tough, it was really really disappointing from start to finish and as we always come to Waggamama’s for special occasions it really let us down. My mum and husband really enjoyed their food but I couldn’t relax given all the mistakes and issues throughout the meal. Really wish we had gone somewhere else now as we never eat out and it was suppose to be a treat. You really need to sort the deliver drivers out because you can’t carry on the way you are doing it as it’s so disruptive to those that have bothered to get out and visit your restaurant.

Quieter and Cosier than other Wagamamas I've been to, food still excellent and so is the service

Wagamama is one of those multiples that always seems to be consistent whenever I eat there. From the friendly welcoming service, to the freshly cooked foods arriving to the table quickly, never a disappointment, though portions may have shrunk a little or my eyes got bigger! For a highstreet outlet value is always a little contentious, but on the basis of a a quality meal in a nice location cannot complain.

Our server Nathan was great!! Super lovely and friendly, and food was amazing as always

Our server Charlie was awesome! Super helpful and friendly

We went in after a couple which as expected we were to be seated after them, however when they were seated another couple came in behind us and we were ignored, the host made eye contact with us and walked straight passed us then proceeded to go and seat them. Then when we were finally acknowledged and told to go wait outside and form a cue behind another group of people, this host was incredibly rude to us and left us standing there. By that time we'd been waiting for 15 mins, he proceeded to come back outside and try seat the group who were put infornt of us however they told him that we were first and had been waiting for longer, so THEN he finally seated us (still being rude when seating us). We were then put in the smallest corner of the restaurant no arm movement available and up against a brick wall. I would not recommend going as it may lead to a VERY unpleasant experience.

Buen sitio para comer, buena atención

Todo muy rico. En el local no hacía mucho calor.

A great place to eat. An extensive menu . Also a large vegetarian and vegan menu. Have been many times - always very happy with the delicious meals served here.

First time visiting will definitely be back

Food very appetising. Lovely atmosphere for relaxed dining.

Was my 1st time to wagamamas and the food was gorgeous...So tasty... Will definitely be coming back for seconds ...

Delicious food, fantastic atmosphere, and friendly, helpful staff.

I ordered a Yaki soba And it most to be a chicken and prawm But there is just a 2 of prawm!!!!!!!! And have no salt or flavour Not happy

Service was good but the food tasted like dishwater in a pot noodles with a bit of basil thrown in and overpriced in my opinion.

A strange title to a review, so I'd better qualify it immediately before anybody gets the wrong idea... especially Jack! I'm a man of the World. No, really I am. I've been to Barnsley, Bridlington and travelled extensively through Asia tasting the finest of Aisian cuisine. But I'd never been to a Wagama restaurant. There, I've said it. I knew the W name, had looked through the window to see what appeared to be a rather clinical environment and simply dismissed the chance to enter. But given a £50 voucher as a present and being an extremely tight Yorkshireman there was no choice. I had to go, especially as there was only a few days before the money evaporated from my plastic card. So with a deep breath we entered the World of Wagamamas. Nervous, palms sweaty, wondering what happened next. But fear not. Step forward Jack and suddenly concerns melted away as we were shown to an American style booth for 4. A really interesting menu had me drooling. Teppanyaki, Ramen, Donburi and Itame to name but a few starters and mains. A truly great Aisian fusion with a definte Japanese twist. Jack explained how things worked, that starters and mains would arrive when freshly prepared and ready. I opted for various sharing starters and A Firecracker main served with chicken. Tasty or what and very very hot! A fruit blend of lime orange and lemon was a departure from my usual gin and tonic or glass of Sav'. But it seemed and was the right thing to drink. A superb meal. But it would be really amiss of me not to big up our waiter Jack. This guy will go far in hospitality. Take it from a 40 year career veteran. He pitched his service offering just right depending whether he was talking to fat old boys like me who were new to the Wagamama experience or young diners who knew how it all worked. He was good, no very good and something I had to share with the manager who despite coming from Surrey was a really nice guy. So I'm no longer a Wagamam Virgin. And based on this truly wonderful experience I'll be back, voucher or not. Thanks Jack.

Seem to have quite a few dishes out of stock when we have been recently but the food they do have is great!

Great service. One of the group has a gluten sensitivity and the server and manager provided all the required information

Thank God for Wagamamas!! Delicious food and kind, attentive staff . We love Wagamamas and would definitely recommend :) what’s not to love about a Wagamamas

We ordered our mains and some bao buns and we ate all our main but the bao buns did not arrive which we ok because we got a apology from manager but when we said we would order a pudding we could not see server for about 10 mins so we payed and left . Mind the apology was nice but was ruined when the server didn’t bother to get our order 😒

Best visit to a Wagamama ever. Great food, good service and nice seating. Food was absolutely lovely.

Me and my partner visited here and almost all of our dishes were inedible . The cauliflower was extremely hard, we sent it back but it still came back hard. We ordered pork gyozas but we received duck gyozas. The new k-dogs had a weird texture. The staff never came to check if everything was okay with our food and we ended up paying on the app and leaving having hardly ate anything.

absolutely love this place! super friendly service and consistent quality that you’d expect.

So many options to chose from on the menu. There are a range of non alcoholic drinks which is nice as it differs from the usuals. The food was amazing and there are so many vegetarian vegan options available. The staff were really friendly.

Yes yes yes!!! The food was absolutely delicious! I would highly recommend this place to anyone... Food was fast made and there are toilets at the back

First time visiting wagamama, very pleased with the food and service we had the King oyster mushrooms, miso salmon, and ginger cheesecake and cherry blossom drink. Was all very delicious and will be visiting again.

Had another wonderful meal here last night! I can’t not have the beef Raman - and as for the banana katsu - nom nom nom Served by Ellen who was perfect! Thanks so much as always

First visit to try japanese "fast food" was well impressed ....the waitress was lovely and food was great

Food was great as usual. Tina slayed.

Tina was serving us and was absolutely amazing all night! She is such a lovely girl and so accommodating to our needs!💕

The new hot pot was bangin, best food on the menu

I came in this evening knowing I’d enjoy the food but also finding that the service too was great. I was served by Nathan who was very chatty and offered prompt and friendly service. He, and another blonde lady, interacted well with me and the guests around me entertaining the children whilst also being great to everyone around me. Thank you very much I can’t wait to come back 😊

We are here in York for a week celebrating my husband's 72nd birthday. We came to Wagamama on our 1st night; 18th September. We both have mobility issues and we're given a high booth table by the lovely Ellie who also took our drinks order...

Me and my friend went in last night for dinner and was served by the lovely Nathan. He was very helpful in ensuring we knew how Wagamamas works and how we receive food (my friend had never been). He also helped a lot with my...

Friendly staff, quick service, tasty food. Love the QR code to scan so you can pay at the table when you're ready.

Courtious staff,time to order,great food as usual,alround pleasant experience.

The wife and I eat st Wagamama's all over quite regularly. By far this is the best one yet, fantastic. Yan and other staff members were great 👍🏾. Will definitely be back. Many thanks, Andy and Mel xxx

Great tasting food good service. £5.70 for a large glass of extremely cheap tasting orange juice was not great and the other thing they need to improve is the amount of filling inside the steamed buns

Been here many times but Tina made it worth the review, amazing service thank you

I always come to wagamama over the years. But I not been in a while to this branch. It’s the most flawlessly clean wagamama restaurant I ever seen. Especially the toilets. I been to other wagamama and there toilets are gross. Cause the silicone is black and the mens smell of urine. The hand drier is a pungent black inside from inadequate cleaning. Can’t say about the ladies I was on my own. But not at this wagamama looks like a showroom. Whoever cleans this place they need a bravo and a payrise. The food is 5 stars I had a katsu chicken and pork gyoza. The young blonde girl she was a delightful sweetheart. I think she was a manager she spoke with a accent it was in the evening 30/August 2023. There was a another young lad also rather tiny think he was a manager as well they were both in black they made a good team. Outstanding clean restaurant better than others wagamama I visited. I will tell my friends. Thanks I will comeback when i return for business. When I go a to restaurant I always look at the toilets.

Very slow service and they made my friends food absurdly hot even though she ordered non spicy?

Polite and very helpful staff Thank you

Had a lovely lunch here today! The staff were friendly and gave good suggestions about what we should try. The food came out so quick too! A little bit pricey - especially the none alcoholic drinks hence why we knocked a star off but all...

Tasty fusion ramen near the Cathedral. The broth needed a little boost of soy sauce and I like my noodles firmer, but it was really yummy.

Really enjoyed my visit. Staff friendly and helpful. Thankyou

Gloomy interior. Looks closed from outside. I like Wagamama but this one is exploiting tourists on drinks prices. £7.70 is extortionate for one bottle of Asahi beer. My local pub, in a top UK tourist area, was selling, at the time of my visit, Asahi beer at £4.07 per bottle. Staff were excellent.

Looked on here prior to going as have never visited Wagamamas before and so glad we went ! The restaurant is lovely and clean inside, it felt spacious however this will be very different when full and busy. We ate a hot Katsu curry which...

The duck gyozas were completely dry and crispy, as if from a microwave package. Our mains came at 5-minute intervals. My food was cold when I started eating. I say this because Wagamama usually is my favourite restaurant

The food was delicious and came really quickly. More importantly the waiting staff were very friendly and attentive, they made a fuss of the children and checked on us regularly. It was much appreciated.

We have enjoyed our food and came back at lunchtime the following day. Unfortunately the banana dessert was not available on both occasions despite being listed on the menu.

Wagamama tends to be a very noisy restaurant and not everyone behaves well. The food is generally good but the lovely salad and its dressing that they used to have is no longer available. Please bring it back!

An absolute rip off. £9 for a starter of duck that contains no duck. Bao buns the size of finger food and in it a slither of duck and a bit of cucumber. We ordered 2 for a me and my wife. For £18 you...