Wagamama in St Edmundsbury

First time ever, I loved the food, the girls were all lovely. I will definitely be going back at some point.

1st time my brother has been and he said he will being going again

Great service, the food is always excellent. My boys love it here

Our experience was absolutely amazing, the food was lovely and our server Molly was so helpful. Highly recommend !!

Amazing night at wagamama tonight for our table of 17, 5 children and 12 adults. Service was very speedy, all staff were polite and very cheerful. Food was incredible. One of our party was gluten free and commented it being the best experience she's had. Will definately be back.

Not overly keen but each to their own

Very busy, short wait. Food very good, staff friendly

My last visit here was a long way short of what I'd have expected but this visit was redemption - a huge improvement all round. My miso mackerel was outstanding and the service was attentive and informed. The only small negative was the noise level - not great for those of us with hearing problems. That said, it won't be putting me off to return again and again. Nice improvements Wagamama ! Well done.

Outstanding customer service from Maisie, I come here quite regularly and she always goes the extra mile! I had the best Chicken Firecracker Curry I’ve ever had today cooked by Christina! I highly recommended this place and my daughter loves it too!

3rd time eating here. 1st couple of times were fine. Its been a while though. Today was a whole different experience. Very awkward. Food was spot on. Except for coming out 5 or so mins apart. Staff didn't pay any attention to us at all. Just left us to it. Had to flag someone to order. Drinks came after food. Qr payment didn't work. It was fairly quiet, we paid when we left. There was confusion over where our bill was, so just stood and waited. Very strange. Staff couldn't care a less. Didnt give any instruction at all. Just a very strange and awkward experience. Very meh. Such a shame because the food is so nice. The worst bit overall is the staff dining area for some reason is on the restaurant floor. So no proper break for staff (in their defense) and we could just see them slouching around. Working Staff were just casually stopping there for chats. So sloppy. Sort it out Wagamama.

Was amazing food service and staff all friendly helpfull.I started to get Anxious as was waiting for my party of 8,and it was getting busy.Maisie calmed me reasured me,she wasn't just a server cant thank her enough. 10 out of 10 to all of you on that day.And my star Maisie thank you .

So much choice for vegiterians here. Usually, with Asian food at restaurants, there isn't a great amount to choose from, but here you are spoilt for choice

VERY BAD EXPERIENCE! The staff was rude. A waiter literally laughed at us. Moreover, a waitress, after asking us where we were from, went to her colleagues and they laughed (pointing at us). In addition, the food was awful, none of us liked it. I do not recommend it!

The service was very rude. A guy laughed me in the face when i asked him where was the toilet, and the girl that took our order made fun of us with her colleagues. Also the food wasn’t that nice. None of us liked their dish and i wouldn’t recommend it.

Had a great experience here today went for late lunch before work my server Kieran was wondering very attentive and kind! Will be back

We love it here! Our favourite lunch in Bury, our favourite waitress Molly! We always get great menu recommendations from her, the starters, mains and desserts were great and we loved the coffee to finish. Looking forward to going again soon

Quality of food I thought was good. Katsu was bigger than I thought it was going to be and the chilli prawns were very nice. Setting I thought good and staff friendly. It’s a while since I’ve been and I had forgotten about all the food coming when it’s ready. Being honest - that in my view is a faf - I think puts me off a little as it feels it’s helping the chefs not the customer. Better to order what you want as starter - then once eaten that order what you want as mains. I know it’s their thing but when everything arrives in one go as did with me and my son it’s a lot of food on the table in front of you and that in itself is off putting. It also super speeds up the meal as you are not stopping and enjoying your food so the speed is fast food but the price is not. We ordered and finished our 2 course meal in 40 min - £55 (no booze only 1 bottle of water). In would go again but I’d the food in two parts to separate starter and mains and take a bit more time.

Love this Wagamamas. Have come here several times for both eat in and take away and the food is always great. The staff are also very friendly and the restaurant is clean :)

We were really disappointed with our experience. We had not been to a Wagamama for some time and had good experiences in the past. The food was very poor. my Ramen noodles very oversalted, too many noodles relative to everything else, and very dry piece of chicken on top. My husband's dish was dry and uninteresting. We felt that the food had been sitting around for a while. One part of the meal came so late, however, that we had lost any appetite to eat it. The only redeeming feature was the pleasant and welcoming staff.

Enjoyed a visit this place again this time for son’s birthday . Good food Good service tasty food and quickly served. Ayesha thank you for your great customer service.

Why here for an evening meal, best do far, beautiful flavours and mix of food.

Popped in for lunch with the family – Wagamama is a favourite of ours but this was our first time to the Bury St Edmunds branch. It was a fantastic experience from start to finish – lovely welcome and service (including letting us have a much larger table than we needed to give us space for our baby buggy), food and drink was really quick to arrive, and the quality was excellent.

Popped in for lunch with the family – Wagamama is a favourite of ours but this was our first time to the Bury St Edmunds branch. It was a fantastic experience from start to finish – lovely welcome and service (including letting us have a much larger table than we needed to give us space for our baby buggy), food and drink was really quick to arrive, and the quality was excellent.

Nice food but overpriced in my opinion.more than 25/person if you order drinks or dessert

Lovely grub just not enough of it but thats cause it tastes so good

This is very best and staff is so nice and sweet and all dishes are so delicious 😊 I am so happy to

Went for lunch on Sunday, great food and service, thanks again to our waitress Ayesha 🥘🍲🍛🍜🍝🍤💙

Really, really good Wagamamas - excellent service and brilliant food. Plenty of vegan options and the staff were great about allergies.

Delicious food and absolutely lovely waiters - Maisie was so fantastic and so friendly :)

Friendly helpful staff, excellent food, best pad Thai that I've ever had.

Had a lovely experience in there recently, The food was amazing as always. Anna made us feel very welcome. Lovely, bubbly and very accommodating. We asked what something was like and she kindly asked the chef for a taster. The restaurant was very busy the busiest I had seen it before, yet Anna was making sure everyone was happy and had time to chat and be courteous to customers 😊 the beer was also nice 😉

Went for lunch today - there was a bit of queue to grab a table but not much longer than a 5-10 min wait. We were served by Maisie, who was absolutely lovely (as well as her colleague)! The vegan options are incredible and so nice to have such an huge variety! The food was generally so good - was very and impressed by the flavours coming from someone who grew up in Asia 😋 Our favourite was definitely the chilli crispy mushroom!

We have been regulars at Wagamama in Bury for quite some time now, and the experience has always been exceptional during the weekdays. The service and food quality are beyond amazing. However, we did have a bit of an off experience on a Saturday night, which we understand can be busy. The food and drinks were delayed, which is expected during peak hours. Unfortunately, when the ramen finally arrived, it lacked the usual flavor we love. It seemed hastily cooked, almost like plain boiled water with the ingredients. This was a surprising one-off experience for us, given our numerous visits. We're optimistic that it was just a glitch and look forward to continuing our enjoyable visits.

I went there with my boyfriend (he works there) it was my first time trying Wagamama and it was amazing I loved it.

Amazing service, very quick food came out, yummy food and drinks. £35 3 course pp. Thank you Kelly for serving us, you were amazing. Take care, “Cherry Blossom” xx

Definitely a new favorite restaurant of ours! Holy cow the food is so tasty! Plenty of phenomenal options - I had the Raisukaree and my husband had the Steak Korean Hot Pot. Our server Ayesha was so knowledgeable about the menu items and made our experience very lovely! Loved her!

always great here! love the new gyosa ramen (even better with pork) my fave meal! the lime chilly prawns are amazing too. couldn’t recommend more

The food was great (definitely get the Spicy Squid, it's so good!) and the ramen was perfect for a cold day. Maisie was amazing, provided great service, and recommended good food. She made our experience here even better, 10/10!

I come to this Wagamamas quite a lot and the staff are always so lovely and welcoming the service is outstanding every time the food is always 10/10 fresh and certainly delicious. We have Been served by Maisie one of their lovely members of staff a few times and she is amazing always friendly and amazing customer service. This restaurant will always be one of my favourite places to eat.

Lovely staff. Very attentive. Nice food very healthy

Always enjoying taking the family to eat out at Wagamamas, greeted by lovely professional front of house staff and food comes out quick and tasty! Special thanks to Bella and Anna for looking after us and thanks to the kitchen staff for fast service.

First time ever been in. My slimming world ladies treat me. So impressed I wil be going again

Our most favourite place in town ! Was a surprise from staff for our sons Birthday free desert of his choice !

Lovely food walked past loads of times won't walk past again, defo going back again. 👍

Went with freinds. First time.. Well I will be going again

Isaac was helpful, assisting me on what to order since it's my first time in the restaurant.

Amazing food as usual great service too! Molly was incredibly helpful and very funny. 10/10 service

Great food every time. But today was special. Superb service. Excellent food, great drinks and atmosphere. Not one complaint. Izzy and the team made our large group feel super special. Superb.

What an enjoyable evening. Not being able to eat wheat can be a problem some places but here they are prepared, The dedicated menu, trained staff was really reassuring. The food specifically “the king oyster mushrooms” is a delight on the taste buds. The staff were first rate, none of this robotic , scripted or clinical service but good old fashioned real life happy down to earth service that made the night a prefect evening.

The staff were great but they were understaffed. Very few customers, yet so so slow. Not the staff fault but they are let down by the management

Greeted by a friendly waitress, who recognised us and took us to the area we like to sit! Tried out the new October menu, I had the “ hot bowl” with chicken and lots of spicy additions…served on a bed of rice …delicious ,,,hot ,,,,and filling ! We are always very happy with the service but today Maisie went out of her way to make sure we were happy with the new dishes on offer …. She has great potential! Thank you Bury Waggas

Wonderful food, can't fault it. Unfortunately let down by the staff who left the premises early and made me feel as if I should hurry my meal and go. Condiments were being refilled and general clean up at 9.30pm although closing time was 11pm. Didn't have dessert due to the atmosphere. Was compensated after speaking with the Manager (the general manager went home, although she was our server)! Such a shame that my first visit wasn't a good one, but I will go back, probably earlier so it doesn't feel so difficult.

Sadly not up to the usual Wagamama standard due to the poor service and lack of attention to detail in the kitchen. I always order the miso makerel and following the best version of this beautiful dish enjoyed in Ipswich a couple of days ago, what was served up here was a big disappointment! Getting the fish skin right is key. Here it was flaccid and a tad slimey and lacked the blackened crispy element entirely. The rice element was not heat hot enough and the pak choi was too hard and also lukewarm. The service was lamentable. We were seated and then ignored - no menu, no nothing. I actually asked the server if she was new, as this would have gone someway to forgive her failings, but alas she wasn't. Paying by phone we found that the table number was incorrect but we got there in the end. Sadly, this Wagamama falls a long way short on many fronts.

In there for 20 mins the place was basically empty and dirty, sticky menus and tables.The staff didn't acknowledge us at all instead they sat around. You would think within 20 minutes with the restaurant being quiet they would at least take a drinks order.

All the food is delicious and I love that they have vegan options. I recommend the edamame,the gyosas and cauliflower as starters.

Great food and very helpful staff! Many thanks.

Aimee the waitress couldn't do enough for us. Extra special attention, great stuff. Good always amazing. Catalin made an extra hot fire cracker chicken for my partner. Great taste with the extra heat ❤️‍🔥 brilliant service all round. Table no 111

Great choice for freshly made, delicious, healthy Oriental fusion food. Even town should have a Wagamamas! I had the chance to try their white chocolate ginger cheesecake and it was divine!! I'm hooked

I went to wagamama and what can I say I had a beef stake Ramon and beef buns and wow what can I say my friend Richard he is a line chef he intreduce me to wagamama last year and this is the second time I have been never disappointed amazing food friendly staff what more can you ask for

A really great meal with my wife while on a short break to Bury St Edmunds

Firecracker chicken. Bang bang. 😍 Hot katsu is also delicious.

Amazing service especially from our server Maisie who was very patient and lovely.

Visited a few times over the last couple of months, as well as today. First of all, the food has always been really good. Except, today when the food turned up at the table it wasn’t exactly hot, just about lukewarm. Secondly, the staff that welcome you to the restaurant are always welcoming, after that it’s obvious the staff are just going through the motions. Today after being seated, a different staff member turned up at the table asking about food allergies which I thought was her being prepared to take the food order when the time came, and she asked what drink I’d like so I said a Diet Coke please. Then a few minutes later the original staff that sat my daughter and I, came back and took the food order and also asked which drink I want. I politely said I’d already ordered a drink, so she went and checked and she came back and said there’s no order for it. So she took the drink order this time. I think it’s really inappropriate for staff in any restaurant to take an order then walk off do nothing but walk around the place doing not much - if you’ve been to Wagamama’s Bury st Edmunds, you’ll know how open planned it is, so you can see everything. Also, paying the bill isn’t easy either. The QR code doesn’t load when scanned and before now, it has taken 15% of phone battery for it then to say payment failed - this has happened on every visit wherever I have sat in the restaurant, it’s not down to how strong the WiFi/signal is depending on where you sit, as we’ve sat in various parts of the restaurant. As on the mobile as I had a strong Wi-Fi connection and good internet/signal connection. On previous visits I have also had to wait well over 20 minutes because of not being able to pay on the QR code. After today’s experience, I think we’ll be giving the place a miss for a while.

We always get a lovely meal when here. Staff are friendly and food is hot and fresh.

Food great, wait for food not so great

Over priced didn’t like the food all came at different times Especially as the youngest which was fish bites was last to arrived . Drinks and food overpriced. 4 tiny chicken kebabs £8-20 your having a laugh Seats very nice uncomfortable it’s like a school...

After eating here about four times on different occasions, I am now ready for my review. I have dined in and ordered takeout. Now before I begin I haven't had all the dishes on the menu (If I get sponsored, then I will gladly do it 😂) but if you like spicy, don't eat a lot or just looking for something when there are several options this is the place. Also, I can't speak for the alcoholic drinks on the menu but the lemonade and mocktails are refreshing. Starting with the starters, I give it a 10 out of 10 (I've had most of the starters on the menu and I highly recommend the bao buns). For the main, I give it a 6 out of 10. There's lots of room for improvement. I find that the broth for the noodles needs more flavor and seasoning and most of the other dishes needs a little more salt or bouillon cude or MSG. It gets packed during the weekend but it is a chill atmosphere on weekdays and it is vegetarian/vegan friendly (tons of options for both and they allow substitutions) Overall I'll give it a 7 out of 10.

The food is always good, service is always fast and all of the staff are lovely

Maisie was super friendly and nothing was too much trouble for her. She was very kind to our 2 year old who loved his dinner!

This is our preferred Wagamamas to visit in the area. Staff are always very friendly and helpful, and the food is consistently good!

Great food, great service from the chefs and all staff especially from Izzy.Thank you for your service, we appreciate it

Always a pleasure to eat here, great service

Anna was incredible as our waitress and the food

Our server Maisie was fab! Great service and very helpful

Absolutely amazing every time we visit :) really lovely server called Ellie always makes sure we have all we need and all staff are friendly even when it’s busy. Definitely recommend!

Had the most rubbish food no taste from the signature dish dried up chicken n rice n salad well a bit of lettuce if that’s a salad n for starters duck spring rolls straight out the freezer into the fryer not good at all I...

Super good place definitely recommended and super nice staff

In short, both the service and meal was absolutely superb, and led me to writing this review as it is greatly deserved. A big thank you to all the staff at Wagamama in Bury St Edmund's, especially to Livvy and Annie whose service was outstanding!...

We received a warm, friendly welcome and were promptly seated at a nice table which our server made ready herself. She gave us great advice about easy payment at the table and then our order was taken by a very nice young man who served our drinks promptly and made sure we were happy with our meals. The food, as always, was delicious and we have absolutely no complaints (we highly recommend the Firecracker Chicken if you like spicy food, and the Chilli Chicken Ramen is a myriad of wonderful flavour. Both dishes were very filling and satisfying. We would return again in a heartbeat. Your guys do a much better job than other chain restaurants in Bury St Edmunds (Pizza Express and Prezzo are both lackadaisical), so very happy with our experience. Cheers.

Tasty dumplings and curry with fadt service pre Apex.

Lovely meal and the staff were brilliant. Outside sitting when the weather is nice.

This wagamamas never disappoints! Tasty food, good portion sizes and attentive, super-friendly staff. We were greeted by Maisie who went out of her way to make sure we had a lovely evening!

Just popped in for a quick lunch again today . Great welcome from the start ! Served by a very able and likeable Harry . All food up to its usual tasty standard, good , hot and fairly priced. Well done Bury St. Edmunds Waggas...

All the staff were lovely, food was delicious as always ◡̈

Ellie was our server and she was lovely! Food was really good, and we felt well looked after and had a great evening! :)

Great food , sat outside and service was brilliant, very friendly staff and good knowledge of the menu . Served by maisie Allen

Worst Wagamama experience, def our last one in this chain. Even in Cambridge is the same, the quality of the food is so low. On top of that, we didn’t get our drinks, we got first the starter. Then the main came separately so my wife had to wait 15-20 min and watch my self eating my main. Oh and the table paper was re-used from the previous table, you can see the order number , which is disgusting.

Always fantastic service and wonderful food! I’m coeliac, so it’s lovely to have somewhere to go where I know I won’t get glutened. Big thank you to Maisie on Friday, you’re amazing!

Great food - nice friendly service

Impromptu early evening visit. Foods was good, fresh tasting & brought to the table quickly. Staff, Anna particularly, was delightful. We clearly arrived at the right time, as the restaurant started to fill up as we left. Overall, good impression.

Had a late lunch, they looked short staffed and somewhat exhausted. We got a great welcome, drinks took forever, manager took the food order for the coeliac and then did the rest of us. Food came quickly and was fun. I got a big helping...

I don’t know…… I’ve never been.

The food and staff are superb :) can't wait to go again :) x

Great food, well organised, lovely staff, loads of Vegan food. Always get great food and service here. My favourite is the no duck donburi and cauliflower bang bang. One downside is that weirdly Wagamama who have so much vegan choice is still in the dark...

Was a wonderful visit. Had some great food as always.

Jack the goat, remembered my order from previous experiences always polite should become the manager 10/10 experience.

Consistently good food and service. Can't fault it, one of the best wagamama's out there.

The service was great we ordered yakisoba and katsu curry and chilli squid food was great but the chill squid was under cook 2 bits being raw so they were quick to change them and give us a new portion

We been in Bury one few times,foods are in Great quality, the restaurant is very Clean and atmosphere is very nice, staff are friendly & really helpful, Specially Head chef (George) very kind and knowledgeable.he talks to you and makes any Dishes you love to eat. In last two visits he came round our table welcoming us and making special dishes for our table.definitely is the best restaurant & place to eat and have great meals.

As always excellent service and good food