Wagamama in Newcastle upon Tyne - Phone Number, Reservations, Reviews

Very mediocre food for the price

Ordered food from here few weeks ago, food was delightful. Also, thanks for the free dessert, it was cherry on the top!

Had an amazing experience dining here. Great food and the staffs are friendly

First time eating at the Asian-Inspired Wagamamas in Newcastle and found the staff to be even sweeter than the Matcha-Strawberry Latte (in all the right ways). I was surprised to learn it was Jose's second shift. She was an absolute delight and whoever gave the go ahead for their hiring can tell a good soul when they see one. Canny little spot.

Me and my husband had a great meal here at eldon square wagamamas. The food was lovely and arrived very quickly. The service was also great, our server Laura was very helpful and attentive. Will be returning soon.

A group of my family dined recently, including my 6 year old grandson. He had a small bag of sweets which we placed on the table, only to be told by a waitress that we were not allowed to have them on the table....absolutely ridiculous ....the restaurant was rather empty, perhaps a result of a silly attitude by staff?

We’ve visited this Wagamama a couple of times however this time was the best by far… We were greeted instantly and sat down with a nice view. Our waitress Kate was fabulous ! She was very attentive and made us chuckle - a lot ! We would definitely be back in hopes to experience this service again. Me and my partner ordered chicken raisukaree (might have spelt it wrong) and a Kare buruso - with some duck gyozas on the side. My partners chicken raisukaree was bursting with flavours the rice was made to perfection. My Kare buruso was absolutely delicious with great levels of spice. Once we left we were thanked kindly which made a good end to the evening I can’t was to come back. I’m already planning my next visit. Fingers crossed it’s as amazing as this one.

Went to Wagamama today with my partner for dinner. As soon as we got into the restaurant we were welcomed instantly and shown to our table. I got the teriyaki steak soba, and my partner ordered the coconut curry. Food was delicious and our server Josh was very attentive and overall lovely. Will definitely be back again soon!

Its the laat time we went there , my partner order tan tan ramen , it was like half bowl and had a little topicing on that , i had mashroom yakisoba , it was dried and some parts on noodle burnt , it was like they made that food 4h ago and warm it up for me , we tried wagamama many times before , but this was totally different, actually we didn’t like the waitress behavior as well , despite the fact food was horrible, no one check about the quality of food and they just asked for tip , even the tax is separately was added on bill ,

Amazing food. Absalutley mint. Staff were perfect and very welcoming. Made sure they were apparent and ready to help but didn't linger around. Just really lovely place

Very clean and right in the middle of mall with good ambience

We had a really nice meal as always and our server Glenn was lovely and very attentive, will definitely be back for more!!

Great food and atmosphere. Staff very friendly and helpful. It is a laid back dining experience as food sometimes comes at different times and it’s bench seating kind of school cafeteria style rather than separate tables so maybe not everyone’s cup of tea but I love it!

We love to be able to go for lunch in Newcastle Wagamama is one of our favorites. We enjoy the food and service. Ethan looked after us fantastically a true asset to the restaurant. Cheers young man 5/5

i wanted to mention the man that served me when i scanned the barcode to pay but i went past it by mistake!! david served us and he was very nice and friendly 10/10 service for david we love him!!!! <3

I had the kaysu chicken curry tasted OK presentation terrible. My partner had had the pad Thai chicken said it tasted great but again presentation was poor 😢

We visited branch tonight for freinda catch up,ordered new dish as recomended by server jaqie fish coconat kare both of us,and chili squid. And it was lovely tastu dish ,we would try chicken coconat kare ne t time! Service was great attentive and thank you our server jaqie she had good knowledge of dishes,we will visit again soon.

They have great food and are busy.i like their service.

The ambience was awesome to dine

The food is always delicious and made with quality ingredients, the drinks are also spectacular, the blended juices being my favourite thing to order.

Fantastic place to grab food with friends. We had all the starters. I loved the mushrooms, edamame with chilli, veg gyoza and cauluflower. It was a cold day so I got a couple of green teas as well as a katsu curry. We had a great time and the food is alwaus consistently good. Everyone in our group was happy.

Excellent visit again, food is delicious and very good service, a tad pricey now but thankfully a glass of water is free

Great lunch. Very tasty. Good service and friendly staff.

Good food, nice ambiance and the best service. Special mention to David one hell of guy. Enjoyed my date night with my wife. Recommend A+. Never miss beef brisket ramen.

Excellent lunch at Wagamama’s Newcastle. Food tasty , not over spiced. Difficult to choose as whole menu looked inviting. Staff were very helpful and courteous despite the restaurant being very busy . GM Jen was very visible on the floor and friendly to customers. Looking forward to my next visit.

Great service received when I last visited!

Phenomenal service and great food. Will be back again.

One dish came out 15 minutes before the other, the first dish was cold by the time the second arrived. No explanation or apology

Came here for an anniversary meal with my partner, was really looking forward to dining together. However, our meals came 15 minutes apart. We wanted to dine together, not separately! My food was stone cold by the time his came. They also provided no forks with the meal. Extremely disappointed.

Brilliant place to come to. Our food was out within 5 minutes and the food was tasty, fresh and served hot. The atmosphere was great and the decor was amazing with a great selection of drinks

Had dinner yesterday with my husband as it's been a while since we had some ramen, and as usual, it did not disappoint! The wait was not long. We had to queue outside before coming in, and with 2 parties ahead of us, I would say it took roughly 5 mins before we were ushered into our table inside. While in the queue we were also asked if we had any allergies, and I find this quite helpful because my nephew who has allergies likes this place too. Once seated, it wasn't long before we had wait staff to get our orders. Ordering was straightforward and the food came out in a timely manner. We had to wait a little longer for one of our orders, but more than made up for it when we had a taste. We both had the Korean BBQ Beef bun and the Tama Squid (amazing!) and our usual fix of Shirodashi Ramen. Food was good as always! It was a little bit busy as it was a Saturday evening, but our male server was quite attentive and nice. My husband had to ask one of the servers if she could kindly bring us some water - which we never got. Although I was a little annoyed at this, I did consider how busy they were, and just shrugged it off. Otherwise, good experience!

I think this restaurant should source only sustainable wild caught fish. It currently serves farmed salmon which is harming our seas and marine life and pillaging essential fish stocks from other countries.

Food on point 👉 atmosphere 👌 comfortable 😋

It's sad to see this place lose what it once had. The staff really let it down including management. Spoken to 3 members of staff who gave 4 different excuses why a very simple request could not be fulfilled. I've came to the conclusion they simply have 0 sense of customer care and much prefer laughing and joking about it, as was apparent in the last few seconds of our phone call. Really disgusting, for the price it's a shame they employ people that bring down their good name. It's not like it's just 1 or 2 bad eggs, it's a toxic culture overall. The sheer amount of contradictions and pathological lies these people spit out is embarassing. The food is also very poor now, no real chef's, bit of a funny stomach after eating. Steer well clear.

We were in Newcastle for the Strictly show! When we spotted Wagamama, both of us agreed to go there. Our server, David, was very helpful when I asked his advice on what to eat based on our preferences. I asked the manager, Jac, to show me how to use the chopsticks, and she patiently answered all my questions about the dishes. The food was delicious, the portions were generous - loved the pink pickle (mooli) served with my food. I chose the Katsu Curry and my son had the Chicken Yaki Soba - both not disappointed with our choices. Will certainly revisit next time we're in town!

Wagamama is good in everywhere in London, usually. And the experience in the Wagamama in Newcastle wasn't different. Delicious food, friendly staff.

Unfortunately my take out curry was a bit ruined by large chunks of raw pepper and onion that I'm sure should have been cooked a bit longer. I don't mind a bit of bite, but raw? No

Lovely lady called lauren served us, beautiful service for my girlfriends birthday even added a free desert at the end ❤️

Always a go to when in newcastle. New hotpot with teriyaki beef brisket is a win.

First visit to the Newcastle restaurant and served by a lovely, friendly, gentleman Geoff. He served us and made us feel welcome and followed up on 2 occasions to see if we were happy with the food and drink and if we needed anything else. Definitely be back. The food was lovely. Big thank you to the chefs too 10/10

Typical Wagamama. Good food and friendly staff although there was one geezer, possibly a supervisor, that worked there who kept staring at me. A bit odd, but I did look great that day so I’m not surprised.

First visit to the Newcastle restaurant and served by a lovely, friendly, gentleman Geoff. He served us and made us feel welcome and followed up on 2 occasions to see if we were happy with the food and drink and if we needed anything else. Definitely be back. The food was lovely. Big thank you to the chefs too 10/10

This place is great and I have been coming in quite often for nearly 10 years. Yaki udon is my fave. Food tastes good and is served quickly. I will say though experience today was not great. For first time ever asked for gluten free menu because my bf thinks he may be intolerant. We did say it was only a preference and traces of gluten are fine and there's no need to clean pans especially for us etc. There was a bit of confusion when ordering and manager who served us came across as quite rude and short tempered and a bit hostile. Was made to feel like we are awkward arses and a bit of an inconvenience. This interaction did spoil the vibe of our meal fair bit unfortunately. This place offers Eldon square discount for staff which is great but to be honest didn't really want to ask for this at the end due to the awkward interaction earlier.

Reliably good food, short wait of 15 mins on a busy shopping day but worth it. Very friendly staff. Will return.

I am not a Wagamama fan. Went there to try the new addition Roti dish. Roti was not flaky (like the advert) and the curry was bad. Hot pot was nice. Great service and atmosphere, but unfortunately below average food.

The food is so fresh and delicious

The setting is kinda knew to me haven't seen that type of setting it's really big inside but disappointed with the food the special that a had wasn't propationed properly somthings where really chewy but the flavours where good its cozy and nice comfy they serve alcohol it's spaces

We had a lovely time as usual. Unfortunately they ran out of all desserts before we were able to order, and running out of items/ingredients is often an issue here, but don't let that put you off. The menu is wonderful and I was thrilled to now see tteokbokki on the menu. Partner and I can't wait to see what's on offer next time

My first time at Wagamama’s was amazing. Thanks to our server Kate! She was very warm and helpful making sure that we had everything. I would definitely come back again because the beef ramen was superb and full of flavours!. ( although I was a bit upset there was no green tea to try, the good out ways the bad )

To be fair we didn't get to sample the food or anything else on offer. Upon entry we were stuck on the stairs behind a couple. A male employee impatiently asked me "What's going on here?" to which I replied that we were hoping to be seated. Without any politeness or hospitality he promptly told us we'd have to wait outside. As it was a cold December afternoon, waiting outside was not going to happen so we did not, and will not, return.

Long wait to be given menu and served . Staff seemed lost .

Stunning food, came out quickly and delicious. Just what was needed!

Food was so nice and fresh and staff where lovely too a real treat for anyone to visit 😋

Endroit décalé où l'on mange bien et où on passe un bon moment

My first time at Wagamama's and it certainly won't be my last. I ordered the hoisin pulled duck buns as a starter and the chicken + prawn yaki soba for a main with a pint of asahi to wash it down with. Over all great experience the staff were very helpful and friendly also.

Went with boyfriend for food, was bland and tasteless, had to add heaps of chilli oil to the ramen to actually taste anything. Food arrived before drinks approximately 10mins before. Both of our drinks were bottled… No one check back to see how the food was. However, there was staff everywhere. We finished our drinks was sat there for ages trying to get servers attention to get another drink. He goes to every other tables around us, despite trying to get theirs attention multiple times. Then when we did eventually order our drinks, we waited another 15mins for them at which we were told they were not out through. During this time multiple server were coming up to us asking if we want the bill… we were still waiting on the drinks. (Can waiter not communicate with one another?!) Waited almost half and hour for two drinks. One of which they didn’t have. When we went to pay the bill, we were surprised to see that they had added desserts onto our bill, which we neither asked for nor received and had to escalate this to a manger.

Great food, service wasn't as good as previous visits and the app didn't work for payment.

Firstly, it took a long time to get served initially. I have dietary requirements which meant we had to wait for a manager so took even longer. I could not believe how rude the manager was because of my dietary requirements. literally said so aggressively ‘what do you want’. My friend saw him making faces at my responses, we both work in hospitality so understand when it’s busy and you’re rushed off your feet but seriously? Every time I’d try to get a servers attention I’d get ignored, asked for a desert menu that never came. And to top it off we were sat behind a ‘celebrity’ who got treated amazingly by the manager. I know you guys were understaffed so I feel bad as Emily our main server was lovely.

Food was good, customer service was great too.

First time at Wagamama and loved it. Lovely tofu firecracker curry

First time at this chain, lovely staff and great food. They did warn that the meals would be ready at different times, I was waiting for mine while my partner had finished theirs, which is not a huge deal but not ideal as well so there you go.

Seats a bit uncomfortable, good service nice food

Great food, not keen on the "it'll all arrive at random times", but otherwise had a pleasant meal with friends. Green tea is free!

من افضل الفروع النكهة قوية ولذيذة في معطم الاطباق طلبنا رامن دجاج تشيلي ممتاز طلبنا الهوت بِلو دجاج (شوربة) ممتازة طلبنا طبق عبارة عن رز ودجاج وخضار جداً ممتاز وطلبنا طبق الارز والدجاج مع صوص الكاري (نسيت اسمه) ممتاز لكن الخدمة بطيئة والكراسي مش مريحة لانها بدون مسند ظهر

Had a very enjoyable meal with friends. Good service and food was lovely. Recommended.

Sooo yummy, went with 2 friends & waited outside for ~10 mins before we could go in. We got a really cutesy table at the back corner & could see the whole restaurant which was nice!😁 Staff were lovely & efficient & food arrived quickly. I had miso soup & the vegatsu. So good!!^_^ i wanna go back

Hadn’t been for a good while so thought we would revisit whilst in town. Normally have odon noodles but this time tried firecracker chicken curry. Absolutely astonishing! Mix of flavours was superb and it certainly had a kick (which can be increased on request). As usual service was cheery and prompt. In fairness it wasn’t price prohibitive either. All round good experience. Oh and by the way, the duck bao buns were very moreish.

A consistently great chain! This branch is no exception!

Great food, such a shame this was spoilt by lackluster service. Staff were more interested in cleaning and getting ready to close with more than 2 hours left of evening service. I had to chase up drinks as none had arrived by the time the food was delivered , ask for dessert menu, then chase up to order. Not wanting to be kept waiting any longer I went to the front desk to pay my bill. No tips earned from me.

Good food. Staff a bit abrupt. Simply asked if both plates I'd ordered were coming out together and was curtly told 'they'll come out as and when they're ready'

So delicious and a kind & prompt service

Nice experience and good ambiance. Tasty food and a variety of options.

The restaurant is clean and the food is so good.

First off service wasn’t great but that’s not really the problem cos we all hate service jobs. The food was DREADFUL. It’s cheap crap masquerading as real authentic ramen. The broth wasn’t even hot. The noodles were stodgy pot noodles congealed together. The meat was dry and flavourless and there was hardly any to begin with. Especially with the mountain of cheap noodles the use as filler. The egg was honestly revolting and butchered with a serrated butter knife. I couldn’t believe I was served that and charged £16. I had good ramen today at nudo for half the price and it was actually good. DO NOT EAT HERE.

Great meal and Georgia was lovely x

Food ok but nothing special for price. They seem to think it's quirky to send food out as soon as its ready hut its a mess. Starters were arriving after mains and the final mains arrived after the first had finished. We then asked for tap water 3 times before getting any even though, when checking the bill, on the app, it had been added. Will not be going back any time soon.

Nice atmosphere, friendly staff , delicious food

Lovely food, prompt service, friendly staff.

Geoff was an excellent and bubbly waiter who made our experience even more enjoyable. The food was great as usual and we especially enjoyed the new desserts. We hope to be able to visit again soon!

Delicious meal. Hot food and quick service. Table wasn't clean where we were sat and it was very busy so didn't have the opportunity to sit and chat after food which I prefer.

Food was great, was impressed. Would defo go again

First visit to a Wagamama ,but will not be last. Food was delicious I had chicken curry with chilli squid.

האוכל מאד טעים וטרי, השירות היה טוב , המנות מגיעות מה שמוכן ראשון זה מה שנותנים בשולחן, אבל מסבירים לך את זה כשאתה מתיישב, אין שולחנות אישים, זה שולחנות גבוהים ארוכים משותפים עם כסאות בר ללא משענת , פחות נוח.

Staff are really kind and helpful. This is definitely my favourite Wagamamas to go to!

Lovely friendly staff. Hot food and both meals arrived together

Great taste ,good atmosphere , especially ramen taste good

I want to start off by saying my family and I love food at Wagamamas, we go frequently, we normally go to the one at the Metrocentre Gateshead, however as the Newcastle Eldon Square was closer we went there on a Saturday afternoon around 5.30pm. However the service we received was disappointing. We were greeted with a rather abrupt server saying hello and how many is for the table. We said for 3, we were 2 adults and 1 child aged 10. She showed us to the table, the restaurant wasn't too busy and sat on the bench type table with a gap between us and the other customers on the end bench, she placed the menus down and explained our table number and the qr scan to pay the bill, but after she left there were 3 main menus, not a child's menu? Also there were no colouring crayons or the kids chopsticks (which he enjoys using) So I looked up the menu online on my phone to get the kids dishes so he could chose the one he wanted. We placed our order for food and got the drinks together. She didn't ask if we had any allergies at the start which I know from the Metrocentre Wagamamas is always asked. Our server forgot and at the end of the order did ask if we had allergies. I ordered a cappuccino, and what was served to me was an espresso sized cup with the cappuccino in, but some of it was spilled on the saucer, and the spoon was covered in the coffee and the dry crusty milk on the side of the cup from the spilt part was totally off-putting. So I didn't drink the cappuccino I asked the server to take it away and remove from the bill. She did ask if I wanted another drink or any water which I declined. The other drinks ordered were great. The food arrived and we did ask for the kids chopsticks (which my son enjoyed using). But at this point we were just wanting to eat out food and go. Alot of the staff were standing around the bar area talking, and all these little things don't make the experience great on the restaurant. However lesson learned, drive that little bit further and enjoy our normal Wagamamas. It's clear to see now why the Metrocentre restaurant of Wagamamas is always busy and packed, also the staff are great and attentive and efficient, when your used to a certain level of service you do expect it in all restaurants l, but not in the Newcastle one this evening. Just more awareness really as we will continue to dine at Wagamamas but will give the Newcastle one a wide berth, and stock to our go to at the Metrocentre.

this is our usual spot to go to whenever in newcastle and we love it. our server was ‘Holly’-whether that was her name or not im not sure as we had multiple servers serve our table. She was small, long black hair pulled back, on the chubby side of life. she made it very clear she fancied someone on our table making them extremely uncomfortable, gossiping with other staff, staring continuously and giggling. she was extremely unprofessional and completely put us off coming back.

The cherry lemonade was exceptional, the cherry flavour blended seamlessly with the lemon flavour. The Korean BBQ Beef buns were sensational too, crunchy, tangy and satisfying, and if I were to return I'd eat them and nothing else honestly (maybe try some other buns too). HOWEVER, the katsu curry, goodness. I usually love katsu curry, and was excited to order it after hearing that it was on the menu. But the portion of chicken was pitiful! The chicken was utterly flavourless and it tasted like I was eating katsu sauce on top of a miscellaneous flavourless object with a vaguely chicken-y texture. I should note that I ordered the *spicy* katsu curry, and this may have contributed to drowning out the rest of the flavour, but my point remains. The dessert was very bland, it was the caramel cake thing. More mousse than cake, honestly. Very little cake. Overall, it was mixed. The service was quick and polite. It was warm and comfortable inside. But be cautious about what you order. And I recommend some of the buns :)

If i could rate 0 stars i would.To start this off i want to say the interior of the restaurant was wonderful and looked clean but thats not what i want to talk about. The service was an ABSOLUTE disgrace. I visited the joke of a restaurant on friday 6th of july around 4:30pm with friends for my birthday. Not much selection when it came to the menu. Drinks came lukewarm and the sizes were a disgrace. First meal came way too early and wasnt even fresh/hot. Then there was the atrocious service from the workers. I honestly cant even describe how disappointed i am. We waited a good 30-40 minutes before paying as instead of doing their jobs, the waiters were having some sort of mothers meeting. My friend had to go up to the workers to catch their attention so we could pay and one had the audacity to say thats its easier to pay online. I was in-able to pay online and even so the workers shouldnt rely on online payment and just do their jobs. They dont get paid to stand around so why do it? Happy to say i will never return and dont recommend anyone to do so. Food was rank aswell.

Beautiful food and drinks, super spicy katsu curry nearly blew my head off (but I loved it 😃)

Loved the food and service excellent. The cocktails were a bit different and very good too. Will definitely return.

Great food, prepared and served with care and attention. As a vegan eating out is usually stressful but not at wagamama's, as almost every dish could be modified. Wagamama's is particularly good at catering for special diets and there is a gluten free menu.

Just not good enough like no atmosphere

Amazing food! Attentive, friendly helpful staff. Amazing service thankyou.

Clean, good service, well-prepared food, quick and friendly too!

Great place, good choice of food, wooden seating uncomfortable

Chicken ramen disappointing. Very bland. Nandos next.!!

I'm not normally one for vegan food, but this ramen deserves a standing ovation. It was absolutely scrumptious, the flavours complimented each other perfectly, bursting out of the bowl, and the tofu was another level. The side of kimchi I ordered finished it off to make it a perfect meal in my eyes; would defo come back and order the same thing! Yours sincerely, Thomas Hall

New menu and a number of items not as good as they used to be. A side order of Korean beef bun just didn't show up. The whole place just feels a little bit dirty