Above in Newcastle upon Tyne

came at 5:30 for a quick glass of wine before a meal. not only was the atmosphere dead as the whole place was empty but the staff were setting up a balloon arch and using a really loud machine to blow up the balloons. this noise was continuous and seriously jarring. multiple balloons popped right by us which is not what we were expecting when we chose to come here. surely this should have been done before they opened or at least in a different room to where customers are. wouldn’t recommend spending your time or money here.

Overrated and a touch overpriced. We had to look for staff to get served and it wasn't a particularly busy time at that time either. Just not the vibe I for me.

Possibly the best view of the city from the northern bank of the river Tyne, this is really the place to go when viewing the Historic Tyne Bridge and the river. This bar has the option of indoor and outdoor viewing balconies which is perfect for the changing weather of Newcastle.

Went on a Saturday night, absolutely no atmosphere, the staff were nice enough. Ordered two proseccos and two pornstars, the the pornstars came out a red colour, tasted awful. I told the girl these are the wrong colour and don't taste like a pornstar, she brought it up to the bar and said no the two barmen said it is a pornstar, I just said I was drinking them years and that it wasn't one. She then came back saying sorry they used peach in it by mistake the other man said! Made us two more and they were not nice they were still a dark orange, for 27 pound it was shocking. Rooftop terrace was dirty when I went out and just overall no atmosphere here so don't waste your time or money.

We had drink on an anniversary night, on leaving we went to the toilets, and as we exited a set of metal tables that had been left upright against a wall got knocked and fell on my wife’s leg. She was in tears and asked for first aid which took someone 6/7 mins to arrive, and then they left to get ice for another 5 minutes. Her leg was black and blue for weeks. No response from company when emailed, and only acknowledgement from staff at the time was‘ or they were from an event and due to be move but we are busy’. Might report to the HSE.

Was really disappointed with the venue. Arrived to the top to find ALL bar staff and waitresses at the bar on their phones. All pleasant enough on greeting and said sit anywhere, it was table service. After 10 minutes we had to wave to all the staff who were still all congregated at the bar chatting and on phones. Got 2 cocktails and then had to wave again for the bill! No one notice ( baring in mind there was only about 5 other people in the venue ) staff still all chatting. So we walked up and paid. £27 for two cocktail, but simply won’t return due to the non existent service!

Rang up before hand to check if Burberry shorts where an issue walked up to the bouncer he was extremely rude the second we got there he said there’s no chance your getting in with them short to my boyfriend, he respectfully replied saying I rang up before hand and they said it was okay, there is also nothing on the dress code about shorts! The bouncer then got extremely rude even tho we remained calm my boyfriend then said it’s okay I will go something else but the staff shouldn’t of been misleading , the bouncer then proceeds to be aggressive and say what you saying what you saying to which we just walked away. We also didn’t drink a drop of alcohol and he was saying you’ve had to much I rlly just think he was bored and wanted to be a horrible man

First visit but wont be my last. Absolutely wonderful place. Staff were welcoming and professional and provided excellent service. Would definitely recommend a visit.

Lovely cocktails a little pricey but a great view of the city worth going to if you haven't been dog on the Tyne is really good. Staff are all lovely

Quality cocktails in Quality surroundings ....with views you wouldn't believe 👌

It is what it is.. Okay for a drink or two but far too expensive for a view..

Went mid week afternoon so it wasn’t busy at all however it took so long to get served my husband went to the bar and then we had another long wait for our drinks my husband went inside to chase. He got offered a free drink to try I assume as an apology but I never got offered a free drink yet I was the one paying the bill! £28 for 2 cocktails very expensive. Views were great though

A cafe overlooking the city, very beautiful

Cocktail choice was good Nice views all around. Priced a lot higher than other businesses though

Excellent bar with amazing views! The service from Vaish was excellent

Fantastic views and really nice cocktails! Great service and very efficient! Served by Vaish 😀

Cocktails were lush and Vaish was amazing!!! Such a fantastic 21st birthday

This spot is unbelievable not to forget The amazing staff team especially Vaish. She was spot on all night, great service and great personality. Couldn’t fault her.

Had a unbelievable time great service especially from Vaish she was wonderful and a great help to us defo would recommend

The service here was amazing , staff were very friendly , especially vaish, she was very kind and always helping us out . Can’t knock this place one bit . Would highly recommend.

We had an excellent experience at Above. We sat on the outdoor terrace with the amazing views. The experience was made better by the excellent and super friendly service we had from Megan.

Top class service from start to finish, Meghan was our host and went above and beyond forgive the pun , I lost an item and she knew the next place we were going and she turned up with it . What a Jen xxx

A bit of a chore getting in and seated, and I waited 20 mins for waitress... glad we asked to be moved outside, it was a much better experience than inside.

Great place to chill, drink and admire the views of Newcastle

Vaish and Megan were both lovely

Vaish and Megan were lovely! Beautiful drinks and fab atmosphere.

Staff excellent. Venue great. Dj good too Lower stars due to wobbly tables. Need to get maintence in for screws on the bottom need tightening. Toilet seat broken . And hen parties. Thought it was a bit classier than that.

First experience of Above @ Newcastle. Good atmosphere & friendly service. Drinks, especially cocktails were very expensive. We were also very wary of spilling the very expensive drinks off what were quite unstable tables. We raised the issue with staff who were quick to move us to another table which sadly had the same problem. A venue charging top prices for drinks should at least provide decent furniture for the comfort of their guests.

Fantastic rooftop cocktail bar Superb views across the Tyne Very good cocktails Reasonably priced drinks

Booked cocktail afternoon tea as a birthday celebration. Lovely lady served us. However, the food was not to the standard I would have expected for £75.90 for 2 people. The pastry on the Sausage rolls was not cooked, they even brought two more out "straight from the oven " still with raw pastry!, mini éclairs, brownies and mini Victoria sponge cakes dry. No butter for the scones until we asked. Sandwiches limp and tasteless. Only pleasant food was the scones and the two mini macarons. When we complained we were given a glass of prosecco, and told they would reduce the bill by 20%. Then still charged us the £37.95 per person but without the service charge. Hugely disappointed, we have had far better quality afternoon teas for much less cost. Please take the feedback in this review seriously, you're advertising graduation afternoon teas, if they are as poor quality as we have experienced today then you will have many many disgruntled customers.

Didn't serve draft beers only bottles. No food served, woman standing urinating on herself. Just a grim place.

It is not indicated on the website that their kitchen is not working and will not be working (according to the staff) We left hungry but the cocktails are delicious, the view from the roof is great and the staff is friendly

Great bar with rooftop views over the city. Lots of seating areas, with Instagramable decor. Great atmosphere, and staff. Dj playing dance music. Definitely recommend

Awesome location, best service, quality drinks, great atmosphere

Wouldn’t even serve us food. Workers were unreasonable and kept changing their minds.

Absolute laughable experience we had here. Booked a table for food at 5pm to instead play musical chairs for an hour whilst staff decided to move our table every 15 minutes. Had to literally beg for someone to take our order an hour and 15 minutes after we arrived despite asking twice for service. Food is great but I’ll just go to spoons next Saturday

Overhyped. For a place that has dress code on their website they don't enforce it so you'll see people dressed like in your local spoons down the street.

Went for cocktails 🍸 & prosecco Service excellent thanks Vaish

Fantastic location with a great view over Newcastle, however the cocktails were average at best and fairly pricy for the quality. I also don’t understand why I would need to provide my phone number and email address if I was a walk in customer..

Tia and vaish were amazing, they really made the difference. Will definitely be back

There is always room for improvement here needs to pay attention to having well trained staff ! And perhaps more on the floor ! Most venues hate to be advised on this especially here. Waiting time for drinks was atrocious….when it finally came not 100..% but it’s a very popular venue which will continue to operate as Place to be Seen! It needs tweaking here there …. First port of call is the barman…. Wipe the smirk off you faces and maybe I would be constructively criticising your poor workmanship ! Try being a pro at what you do. I shall be doing a mystery shop soon to see if improvements have been made. ! Thank you for trying to make this a vibey venue. Better luck perhaps on my next visit. ! Management at the Vermont Hotel (part of the group) aware.

I've heard a lot about this place so was looking forward to trying it. Service was fab, the two girls who served us were very friendly and helpful. The cocktails were lovely but very pricey but as a treat it was nice. The view is definitely the highlight! Fab views of the whole of Newcastle and Gateshead Would love to try some food from here at some point so will be back!

I didn't know this place existed until today. What a hidden gem. Beautiful rooftop lounge bar with amazing views over Newcastle Quayside. Staff were lovely as were the cocktails.

We were served by a lovely waitresses called vanish who was very pleasant and very good at her job,she made us feel very special

Alannah was pleasant, helpful and professional

The service was very good, the cocktails were very expensive and I couldn’t taste any alcohol, it’s was mostly ice. Was good to check out the view but I probably wouldn’t go back. It seemed to be a magnet for hen parties.

We were seated and told it was table service. Water was brought over for the table however no one asked about our drink order. Once we pointed out we were still waiting the staff were very apologetic and attentive afterwards. The views are amazing!

Just went in for drinks, all staff were friendly and helpful service was great and quick.

Nice place to grab a drink. Staff were helpful with finding us a table with no booking. Service was quick and constant. Highly recommended.

Really nice view! Amazing views on the terrace. Staff are lovely! Literally the only person there on a Tuesday in January but was still nice to visit. It was raining also but still a good experience Would go back.

Fantastic views while enjoying a bottle of red wine .... Staff so attentive and basically an amazing place to chill.

Great service and fabulous views of the Quayside

I thoroughly enjoyed a walk-in visit to this rooftop bar with fine views over Newcastle's riverside and neighbouring Gateshead. I will visit again with a booking now that I know there is a decent choice of drinks, impressive views and attentive service.

Much better than yesterday thought it would be. Very nice modern bar with roof top terrace

Service would be 5 stars if we were only dealing with the waitresses. We were not told there was a time limit on our table and before we could order our 3rd round of drinks and food we were asked to leave by a very rude manager who even the waitress was apologising for! He said they required the table for a booking when we were not informed and there was no reserve sign when we were shown to our table by the staff so it's not like we picked a random one. Worst manager ever for guest relations. Pretty sad considering it's a high end bar with nice drinks/atmosphere and a lot of people go there to spend a lot of money. Can't see them getting many return customers if they treat them all like we were treated.

Was at a private party which was good. Not much choice on the buffet though. Main complaint was that the DJ was useless and had no idea what to play to get people up and dancing. Such a shame for a xmas party

We came in for drinks. Hannah greeted us and allowed us to choose our seats. She was helpful with choosing drinks and noticed when we needed a refill. We will definitely be back.

Thank you to Hannah, we came for drinks and she was really helpful and helped us with the cocktail order.

Thank you so much to Hannah for her fantastic service. She made our night and was so attentive. Can't wait to come back

Called in for drinks, place looks great and lovely cocktails, will go back in the summer to appreciate the outdoor area.

Such a great atmosphere, our server Jenna was outstanding! Thanks a lot!!

It was really nice and the food was good however they had only 7 things on the whole menu so we were very limited in choice. Also one of the very expensive cocktails came only half full so could be better.

What a place, a great view as well

Rubbish service. Conned me with bad website lay out giving very misleading prices. Refuse to acknowledge or act on my complaint and now removing my reviews. Your website is set up to deliberately con people. Don't hide from it fix it.

Went for afternoon tea booked on line after a lot of research and paid in full. This was booked well in advance for my sisters birthday. On arival you walk in to an empty building past an empty welcome destination and let yourself in to a lift marked only by a door mat all other doors are locked. Rather creepy set up. I'm not a fan of lifts and lack of signs or staffed welcome desk made this feel worse. Arrive to a rather trippy fairground magic mirrors type room. So many mirrors and reflective surfaces make it hard to see where you are going. Tried to explain afternoon tea was pre booked but not sure if staff knew this and weren't clear or didn't have a clue we were just told to pick a table which we did. Views are nice but no atmosphere some background music or something would be good. Service at this point did kmprove slightly with a lady advising we could add a prosecco or cocktail to our afternoon tea for a small surcharge, lovely. I pointed out dietary requirements on the afternoon tea as had been noted on the booking form. After a rather long wait it turned out this had been forgotten so further delays on service. The worst was yet to come. After finishing I requested the bill. Expecting aprox £11 for the one mock tail and one glass of prosecco we had added. The bill arrived at £44 this was the full advertised cost of afternoon tea plus drinks. I explained I had already paid on booking at which point I was told this is a deposit. The website has very well hidden small print you'd never seen on booking stating this. I asked to speak to the manager and showed her the screen I'd booked on. She told me I should have booked on a computer and laughed it off. Not wanting to ruin my sisters birthday I paid kicking myself fir using a mobile and left. When I got home I checked the booking on the computer this also hides the small print. I've asked multiple friends to check the prices at Above and every single one has come to the same conclusion I did that its £15 pp. I emailed Above to explain this and was dismissed made to feel like an idiot. This is illegal false advertising and absolutely disgusting behaviour. They are scaming customers by hiding important information. The venue really is nothing special and a sandwich with the crust cut off and a scone is not worth best part of £40 scammers keep well away.

Went on the afternoon for a few birthday drinks. Was a lovely setting. Beautiful inside. Fantastic cocktails. Great views over Newcastle. Definitely worth a visit. Afternoon tea looked fantastic.

Really lovely interior design and view of Newcastle. Helpful and friendly staff who were very attentive.

We had a couple of drinks, quite expensive but lovely place and the views are amazing. Absolutely terrific service by all the staff very relaxing would definitely recommend 🙂

Best place for a drink with a view. Staff are very attentive and especially Rochelle who gave great service!

Michelle was welcoming us and even though we did not pre book, she made sure we got our afternoon tea experience. She made our day

Lovely staff, fabulous view and really nice atmosphere. Super relaxed but chic vibes.

I’ve been in multiple times now. Unreal time, Hattie served us and was incredible. Top service

Hattie was incredible!! So attentive and made sure everything was perfect for us

Great place for a view and a cocktail

Amazing service, went above and beyond, Hattie was who was taking care of us and she did an amazing job. Will be coming back very soon. The cocktails was amazing.

Amazing place and amazing service our waitress Hattie went above and beyond and made our night perfect would award 10 stars if it was possible- Rachel, Dave and friends

Amazing views, great service and a lovely setting. Highly recommended for couples as it's cozy yet high end simultaneously. Prices are very reasonable considering the location

Was a good venue in the basic sense. We were at a private party, and the queue for the one bar was crazy even though there were other bars that could have been used, but we were told that this was not possible. People from the party did start to leave as service was too slow. A shame really. The food was very nice! Would not go back.

Great service. Nice and attentive staff. Amazing views / ambiance. Would definitely recommend.

Very unorganised sat for over an hour on the terrace without being served , service terrible , very over priced drinks , eventually after managing to find someone we complained and got complementary drinks

This is on top of the Vermon hotel. 12th floor. Great views of both the river side and city side. The castle is literally right in your face. Amazing sunset views. A bit chilly after dark but they do offer blankets if you fancy sitting outside. There is plenty seating inside. It's very nicely done. They do offer did and cocktails. Only 3 beer choices all in a bottle. I didn't eat sand only had a couple of beers which were about £10 each. I highly recommend it.

All was good apart from the bouncer ruining the night started accusing people of stuff they hadn’t done then when he realised he was in the wrong he then started saying people were to drunk to come back in and started threatening people and didn’t like it when he was stood up to and proceeded to back down (like a fairy)

Far too overpriced. Pretentious. Tacky.

Overpriced cocktails and not much atmosphere inside. I expected much more given the reviews and prices! Would not recommend.

Had a birthday celebration, staff were lovely, friendly

Unmatched views of the whole city, very cool interior and an excellent food and drinks menu. Above is a must see, good for date nights, catch ups, girls night.. really great vibe and excellent customer service.. security and door staff always friendly and professional. Highly recommend!!

Toilets were blocked you have to use a lift in and out which is small so there's a big wait

What a view and a really nice place

Great venue. Views are amazing 👏

Roof top experience is great, views over Newcastle

Very swanky , up market type place. Table service with lots of smiles and personal touches - excellent service. Beautiful views of Newcastle. Choice of two seating areas, tall stools or lower comfy sofa type seats. Beautiful decor inside. Bit pricey but worth it for an occasional treat.

Lovely decor and friendly staff but very expensive, we only had one drink

Is there anything worse in this world than having the words “table service” thrust upon you and then spending the whole night looking up for attention like a lost puppy and getting zero response from ignorant staff.

Turned away because I had smart dress shorts on, in the middle of June, in a heatwave. Make it make sense. Nowhere does it state that shorts aren't permitted. Just making it up as they go along. Was told to go home and get changed if i lived locally as if a snobby rooftop bar was the only option in town. Have a laugh. SYM.

We were outside on rooftop bar on a beautiful sunny afternoon with fantastic views over the toon

Food was good , service not so good they have brought the wrong food and drinks , walked off midway through ordering food and ignored a request on the booking .

Beautiful bar and great location. Staff are amazing, alot nicer then I expected it to be.

This bar hosted our rugby club’a annual ball with over 100 people in attendance and a heavy pre paid bar tab. The staff behind the bar were excellent but what I believe was the manager and the bouncers did not treat us with any respect. Multiple occasions where as paying guests we should be given a gentle reminder but was proceeded to be grabbed and shouted at for minor things such as turning the music up was unacceptable. You can have the best view in Newcastle but when your staff don’t treat guests well it takes it away from the place.

Bit of a mixed experience. Great views.Great cocktails but £13 plus a cocktail Some staff seem to be competent and others are very vacant. Although drinks were served in a timely fashion. Sadly the bar is very cheap chic. Could of benefited from a more modern design. This is not really a place for dancing but the music is overly loud and your unable to have a conversation without shouting. Glad I went but not rushing back.

The views are spectacular great bar especially if the sun is shining. Service is very efficient and friendly it is a bit expensive so more of an occasion day out than a weekly visit!