Above in Newcastle upon Tyne

Marika was the most helpful when explaining the drinks and gave us the most inviting feeling.

Marika was hospitable, good services and polite. Took good photos and made the mood much better… thank you Marika, hope to be back soon

Absolutely amazing night, staff was brilliant, Marina was very professional and helpful, 10/10. Highly reccomended

Marika is really professional and great service from the start to the end really enjoyed my first time here will deffos be back again. 😁

Walked in, got a seat was ignored. The place was empty, would not recommend this at all

Me sirvieron Manika, ella era absolutamente increíble, lo recomiendo al 100%! ¡Ella era la mejor servidora de todos! ¡Ve a tomar una copa!

Hemos estado en Arriba un par de veces y tengo que decir que el lugar sin duda ha ido cuesta abajo. Entramos y los porteros nos saludaron y fueron muy agradables y acogedores, un crédito para su empresa, pedimos una mesa afuera en el balcón y nos sentamos, nadie vino a tomar nuestra orden de bebidas nos sentamos allí durante 15 minutos y tuvimos que pedir a una camarera que tomara unas bebidas... no buenas... tuvimos una botella de vino que costaba la enorme £ 34. 95 . Trataron de poner un cargo por servicio, pero como no teníamos servicio les dijimos que lo quitaran. Estábamos sentados disfrutando de las vistas de nuestro querido Newcastle y una camarera vino y dijo que solo nos quedaban 10 minutos en la mesa, ya que tenían reservas. ¿Por qué no mencionaron esto cuando llegamos? En nuestra opinión, es culpa de la gerencia contratar a personal joven sin experiencia. Nos ha dejado fuera de visitar de nuevo lo único bueno son los porteros y las vistas increíbles.

Afternoon Tea - booked with my mam, sister and sister in law for a girly afternoon. Good selection of sweet and savoury. Staff were attentive. Gets quite noisy when there are big crowds coming in, but good that it was so popular

Possibly the best view of the city from the northern bank of the river Tyne, this is really the place to go when viewing the Historic Tyne Bridge and the river. This bar has the option of indoor and outdoor viewing balconies which is perfect for the changing weather of Newcastle.

Above have taken my money as a deposit, then cancelled my booking as they realised they had an event on the same night. It is now three weeks later and I am still yet to receive my £110 back! I have called Above seven separate times to chase this, head office have now also confirmed no refund request has been put in. I am having to contact my bank to try and get my money back, none of the staff I’ve spoken to seem to be bothered and are just passing the problem on for someone else to deal with.

Bars fine nice views, Door staff take their jobs a bit too seriously it’s not Metropolitan Club.

Visited for afternoon tea. Food very nice, views excellent, staff friendly and helpful. But, we spent 2 weeks attempting to email and call to use a voucher (as per the instructions on their voucher) and got no confirmation. Eventually managed to speak to someone the day beforehand who confirmed our booking verbally. On arrival the staff seemed confused by our voucher and said the till didn't really like voucher codes. Eventually got that sorted, but seeing as the voucher was from their own company it should have been far simpler. Cocktails nice, but very expensive. The room is totally out of keeping with the rest of the hotel - very bright blue lights. We would go back, but wouldn't bother with the faff of the voucher. It's worth going for one drink for a look at the views, but I wouldn't pay for a second round

Great place great staff and a great range of drinks and cocktails I'd definitely visit again and recommend to everyone it has amazing views also

Great place to share a cocktail. The best views over the river and the castle.

Overpriced for drinks, place looked a little tired Wouldn't go back

Security and staff on a power trip refusing people entry with no justification to why, wasted £60 on a ticket for NYE after driving over 4 hours. Don't waste your time coming here you will be disappointed.

Probably the worst place I’ve ever been. Do NOT Go here.

spent £60each and drove 4hours to get here for them not to let me and my mates in for no apparent reason and couldn’t give us an explanation as to why

Came here 2 years back and had the best cocktails & experience. This year the cocktails have gone down hill (the spirits are definitely watered down!) Such a shame because it used to be a great spot for drinks. They will lose all customers soon enough, it was already dead in comparison to 2 years ago!

I booked a table for New Year's Eve, only to have it cancelled because they decided to host an event and now want £140 for a table. If there's an event planned, the booking times and dates should have been blocked off in the first place.

Average at best. When you're paying these sorts of prices, you expect freshly shaken cocktails, not premade rubbish! Online states there's a dress code, so we made sure to dress nicely, yet there were lots of people in puffa jackets, joggers, and trainers, which apparently are not welcome.... The door man was rude.

Me and my friends were turned away from the premises almost instantly because my friend was wearing a particular brand of jacket. Stupid rule.

Style over substance. Visited on a Thursday evening and it was virtually empty bar an influencer wandering around with his ring light and tripod. Drinks are quite expensive, but the staff were very friendly.

food presented and tasted like it was purchased from Iceland. Cocktails poorly executed and overpriced. The manager looks miserable and disengaged. The venue itself very tacky and looks dirty, a real shame the views are stunning.

Great vibe fantastic view of the city on a night.

Bonito ambiente y hermosa vista. Algunos de los cócteles donde encantador, pero algunos realmente donde no - soy un bebedor bastante amplio, pero nuestra mesa ni siquiera pudo terminar algunos. Pedimos una botella de vino que realmente no estaba a la altura y nos costó terminar. La iluminación púrpura es una opción interesante haciendo que jt se sienta un poco menos relajante, los anfitriones eran todos realmente encantadores.

came at 5:30 for a quick glass of wine before a meal. not only was the atmosphere dead as the whole place was empty but the staff were setting up a balloon arch and using a really loud machine to blow up the balloons. this noise was continuous and seriously jarring. multiple balloons popped right by us which is not what we were expecting when we chose to come here. surely this should have been done before they opened or at least in a different room to where customers are. wouldn’t recommend spending your time or money here.

Overrated and a touch overpriced. We had to look for staff to get served and it wasn't a particularly busy time at that time either. Just not the vibe I for me.

Atendido por niños despistados. Arrastre los muebles en el lugar mientras el lugar estaba abierto. A mitad de nuestro primer trago nos dijeron que eran los últimos pedidos (a las 9 : 30 ) ya que cerraban temprano (durante la semana de cócteles de Newcastle) . Apuntar a gama alta (o parecería en su sitio web) pero sin clase.

Went on a Saturday night, absolutely no atmosphere, the staff were nice enough. Ordered two proseccos and two pornstars, the the pornstars came out a red colour, tasted awful. I told the girl these are the wrong colour and don't taste like a pornstar, she brought it up to the bar and said no the two barmen said it is a pornstar, I just said I was drinking them years and that it wasn't one. She then came back saying sorry they used peach in it by mistake the other man said! Made us two more and they were not nice they were still a dark orange, for 27 pound it was shocking. Rooftop terrace was dirty when I went out and just overall no atmosphere here so don't waste your time or money.

Visitado arriba por primera vez como regalo de cumpleaños. Pedí 2 copas de champán que venían en copas baratas - no es lo que hubiera esperado por £ 17 por copa. El champán también era “plano”, lo que planteamos el problema al camarero y nos trajeron 2 copas más que eran realmente gaseosas. Bonitas vistas, pero no en un lugar donde volvería.

Visité aquí con un grupo de 7 para nuestro cumpleaños de amigos. Toda la experiencia fue impactante. Ordenó una botella de ángel susurrante para que llegara 20 minutos después y fuera taponada. La señora con la que hablé no sabía realmente de lo que estaba pasando. Luego nos dijeron que nos quedaban 5 minutos en nuestra mesa y otra señora vino y sacó todas nuestras bebidas de la mesa. Hablé con el gerente de turno al final y no le importó menos cómo fue nuestra experiencia. El personal es todo niños pequeños que no tienen idea de lo que están haciendo. Lo único bueno de este lugar es las vistas, pero definitivamente no recomendaría venir aquí.

We had drink on an anniversary night, on leaving we went to the toilets, and as we exited a set of metal tables that had been left upright against a wall got knocked and fell on my wife’s leg. She was in tears and asked for first aid which took someone 6/7 mins to arrive, and then they left to get ice for another 5 minutes. Her leg was black and blue for weeks. No response from company when emailed, and only acknowledgement from staff at the time was‘ or they were from an event and due to be move but we are busy’. Might report to the HSE.

Was really disappointed with the venue. Arrived to the top to find ALL bar staff and waitresses at the bar on their phones. All pleasant enough on greeting and said sit anywhere, it was table service. After 10 minutes we had to wave to all the staff who were still all congregated at the bar chatting and on phones. Got 2 cocktails and then had to wave again for the bill! No one notice ( baring in mind there was only about 5 other people in the venue ) staff still all chatting. So we walked up and paid. £27 for two cocktail, but simply won’t return due to the non existent service!

Rang up before hand to check if Burberry shorts where an issue walked up to the bouncer he was extremely rude the second we got there he said there’s no chance your getting in with them short to my boyfriend, he respectfully replied saying I rang up before hand and they said it was okay, there is also nothing on the dress code about shorts! The bouncer then got extremely rude even tho we remained calm my boyfriend then said it’s okay I will go something else but the staff shouldn’t of been misleading , the bouncer then proceeds to be aggressive and say what you saying what you saying to which we just walked away. We also didn’t drink a drop of alcohol and he was saying you’ve had to much I rlly just think he was bored and wanted to be a horrible man

First visit but wont be my last. Absolutely wonderful place. Staff were welcoming and professional and provided excellent service. Would definitely recommend a visit.

Lovely cocktails a little pricey but a great view of the city worth going to if you haven't been dog on the Tyne is really good. Staff are all lovely

Quality cocktails in Quality surroundings ....with views you wouldn't believe 👌

It is what it is.. Okay for a drink or two but far too expensive for a view..

A cafe overlooking the city, very beautiful

Went mid week afternoon so it wasn’t busy at all however it took so long to get served my husband went to the bar and then we had another long wait for our drinks my husband went inside to chase. He got offered a free drink to try I assume as an apology but I never got offered a free drink yet I was the one paying the bill! £28 for 2 cocktails very expensive. Views were great though

Cocktail choice was good Nice views all around. Priced a lot higher than other businesses though

Cocktails were lush and Vaish was amazing!!! Such a fantastic 21st birthday

Fantastic views and really nice cocktails! Great service and very efficient! Served by Vaish 😀

Excellent bar with amazing views! The service from Vaish was excellent

The service here was amazing , staff were very friendly , especially vaish, she was very kind and always helping us out . Can’t knock this place one bit . Would highly recommend.

Had a unbelievable time great service especially from Vaish she was wonderful and a great help to us defo would recommend

This spot is unbelievable not to forget The amazing staff team especially Vaish. She was spot on all night, great service and great personality. Couldn’t fault her.

We had an excellent experience at Above. We sat on the outdoor terrace with the amazing views. The experience was made better by the excellent and super friendly service we had from Megan.

Top class service from start to finish, Meghan was our host and went above and beyond forgive the pun , I lost an item and she knew the next place we were going and she turned up with it . What a Jen xxx

Great place to chill, drink and admire the views of Newcastle

A bit of a chore getting in and seated, and I waited 20 mins for waitress... glad we asked to be moved outside, it was a much better experience than inside.

Vaish and Megan were lovely! Beautiful drinks and fab atmosphere.

Vaish and Megan were both lovely

First experience of Above @ Newcastle. Good atmosphere & friendly service. Drinks, especially cocktails were very expensive. We were also very wary of spilling the very expensive drinks off what were quite unstable tables. We raised the issue with staff who were quick to move us to another table which sadly had the same problem. A venue charging top prices for drinks should at least provide decent furniture for the comfort of their guests.

Staff excellent. Venue great. Dj good too Lower stars due to wobbly tables. Need to get maintence in for screws on the bottom need tightening. Toilet seat broken . And hen parties. Thought it was a bit classier than that.

Fantastic rooftop cocktail bar Superb views across the Tyne Very good cocktails Reasonably priced drinks

Booked cocktail afternoon tea as a birthday celebration. Lovely lady served us. However, the food was not to the standard I would have expected for £75.90 for 2 people. The pastry on the Sausage rolls was not cooked, they even brought two more out "straight from the oven " still with raw pastry!, mini éclairs, brownies and mini Victoria sponge cakes dry. No butter for the scones until we asked. Sandwiches limp and tasteless. Only pleasant food was the scones and the two mini macarons. When we complained we were given a glass of prosecco, and told they would reduce the bill by 20%. Then still charged us the £37.95 per person but without the service charge. Hugely disappointed, we have had far better quality afternoon teas for much less cost. Please take the feedback in this review seriously, you're advertising graduation afternoon teas, if they are as poor quality as we have experienced today then you will have many many disgruntled customers.

Didn't serve draft beers only bottles. No food served, woman standing urinating on herself. Just a grim place.

It is not indicated on the website that their kitchen is not working and will not be working (according to the staff) We left hungry but the cocktails are delicious, the view from the roof is great and the staff is friendly

Great bar with rooftop views over the city. Lots of seating areas, with Instagramable decor. Great atmosphere, and staff. Dj playing dance music. Definitely recommend

Awesome location, best service, quality drinks, great atmosphere

Wouldn’t even serve us food. Workers were unreasonable and kept changing their minds.

Absolute laughable experience we had here. Booked a table for food at 5pm to instead play musical chairs for an hour whilst staff decided to move our table every 15 minutes. Had to literally beg for someone to take our order an hour and 15 minutes after we arrived despite asking twice for service. Food is great but I’ll just go to spoons next Saturday

Overhyped. For a place that has dress code on their website they don't enforce it so you'll see people dressed like in your local spoons down the street.

Went for cocktails 🍸 & prosecco Service excellent thanks Vaish

Fantastic location with a great view over Newcastle, however the cocktails were average at best and fairly pricy for the quality. I also don’t understand why I would need to provide my phone number and email address if I was a walk in customer..

Tia and vaish were amazing, they really made the difference. Will definitely be back

There is always room for improvement here needs to pay attention to having well trained staff ! And perhaps more on the floor ! Most venues hate to be advised on this especially here. Waiting time for drinks was atrocious….when it finally came not 100..% but it’s a very popular venue which will continue to operate as Place to be Seen! It needs tweaking here there …. First port of call is the barman…. Wipe the smirk off you faces and maybe I would be constructively criticising your poor workmanship ! Try being a pro at what you do. I shall be doing a mystery shop soon to see if improvements have been made. ! Thank you for trying to make this a vibey venue. Better luck perhaps on my next visit. ! Management at the Vermont Hotel (part of the group) aware.

I've heard a lot about this place so was looking forward to trying it. Service was fab, the two girls who served us were very friendly and helpful. The cocktails were lovely but very pricey but as a treat it was nice. The view is definitely the highlight! Fab views of the whole of Newcastle and Gateshead Would love to try some food from here at some point so will be back!

I didn't know this place existed until today. What a hidden gem. Beautiful rooftop lounge bar with amazing views over Newcastle Quayside. Staff were lovely as were the cocktails.

We were served by a lovely waitresses called vanish who was very pleasant and very good at her job,she made us feel very special

Alannah was pleasant, helpful and professional

The service was very good, the cocktails were very expensive and I couldn’t taste any alcohol, it’s was mostly ice. Was good to check out the view but I probably wouldn’t go back. It seemed to be a magnet for hen parties.

We were seated and told it was table service. Water was brought over for the table however no one asked about our drink order. Once we pointed out we were still waiting the staff were very apologetic and attentive afterwards. The views are amazing!

Just went in for drinks, all staff were friendly and helpful service was great and quick.

Nice place to grab a drink. Staff were helpful with finding us a table with no booking. Service was quick and constant. Highly recommended.

Really nice view! Amazing views on the terrace. Staff are lovely! Literally the only person there on a Tuesday in January but was still nice to visit. It was raining also but still a good experience Would go back.

Fantastic views while enjoying a bottle of red wine .... Staff so attentive and basically an amazing place to chill.

Great service and fabulous views of the Quayside

I thoroughly enjoyed a walk-in visit to this rooftop bar with fine views over Newcastle's riverside and neighbouring Gateshead. I will visit again with a booking now that I know there is a decent choice of drinks, impressive views and attentive service.

Much better than yesterday thought it would be. Very nice modern bar with roof top terrace

Service would be 5 stars if we were only dealing with the waitresses. We were not told there was a time limit on our table and before we could order our 3rd round of drinks and food we were asked to leave by a very rude manager who even the waitress was apologising for! He said they required the table for a booking when we were not informed and there was no reserve sign when we were shown to our table by the staff so it's not like we picked a random one. Worst manager ever for guest relations. Pretty sad considering it's a high end bar with nice drinks/atmosphere and a lot of people go there to spend a lot of money. Can't see them getting many return customers if they treat them all like we were treated.

Was at a private party which was good. Not much choice on the buffet though. Main complaint was that the DJ was useless and had no idea what to play to get people up and dancing. Such a shame for a xmas party

We came in for drinks. Hannah greeted us and allowed us to choose our seats. She was helpful with choosing drinks and noticed when we needed a refill. We will definitely be back.

Thank you so much to Hannah for her fantastic service. She made our night and was so attentive. Can't wait to come back

Thank you to Hannah, we came for drinks and she was really helpful and helped us with the cocktail order.

Called in for drinks, place looks great and lovely cocktails, will go back in the summer to appreciate the outdoor area.

Such a great atmosphere, our server Jenna was outstanding! Thanks a lot!!

It was really nice and the food was good however they had only 7 things on the whole menu so we were very limited in choice. Also one of the very expensive cocktails came only half full so could be better.

What a place, a great view as well

Rubbish service. Conned me with bad website lay out giving very misleading prices. Refuse to acknowledge or act on my complaint and now removing my reviews. Your website is set up to deliberately con people. Don't hide from it fix it.

Went for afternoon tea booked on line after a lot of research and paid in full. This was booked well in advance for my sisters birthday. On arival you walk in to an empty building past an empty welcome destination and let yourself in to a lift marked only by a door mat all other doors are locked. Rather creepy set up. I'm not a fan of lifts and lack of signs or staffed welcome desk made this feel worse. Arrive to a rather trippy fairground magic mirrors type room. So many mirrors and reflective surfaces make it hard to see where you are going. Tried to explain afternoon tea was pre booked but not sure if staff knew this and weren't clear or didn't have a clue we were just told to pick a table which we did. Views are nice but no atmosphere some background music or something would be good. Service at this point did kmprove slightly with a lady advising we could add a prosecco or cocktail to our afternoon tea for a small surcharge, lovely. I pointed out dietary requirements on the afternoon tea as had been noted on the booking form. After a rather long wait it turned out this had been forgotten so further delays on service. The worst was yet to come. After finishing I requested the bill. Expecting aprox £11 for the one mock tail and one glass of prosecco we had added. The bill arrived at £44 this was the full advertised cost of afternoon tea plus drinks. I explained I had already paid on booking at which point I was told this is a deposit. The website has very well hidden small print you'd never seen on booking stating this. I asked to speak to the manager and showed her the screen I'd booked on. She told me I should have booked on a computer and laughed it off. Not wanting to ruin my sisters birthday I paid kicking myself fir using a mobile and left. When I got home I checked the booking on the computer this also hides the small print. I've asked multiple friends to check the prices at Above and every single one has come to the same conclusion I did that its £15 pp. I emailed Above to explain this and was dismissed made to feel like an idiot. This is illegal false advertising and absolutely disgusting behaviour. They are scaming customers by hiding important information. The venue really is nothing special and a sandwich with the crust cut off and a scone is not worth best part of £40 scammers keep well away.

Went on the afternoon for a few birthday drinks. Was a lovely setting. Beautiful inside. Fantastic cocktails. Great views over Newcastle. Definitely worth a visit. Afternoon tea looked fantastic.

Really lovely interior design and view of Newcastle. Helpful and friendly staff who were very attentive.

We had a couple of drinks, quite expensive but lovely place and the views are amazing. Absolutely terrific service by all the staff very relaxing would definitely recommend 🙂

Best place for a drink with a view. Staff are very attentive and especially Rochelle who gave great service!

Michelle was welcoming us and even though we did not pre book, she made sure we got our afternoon tea experience. She made our day

Lovely staff, fabulous view and really nice atmosphere. Super relaxed but chic vibes.

Hattie was incredible!! So attentive and made sure everything was perfect for us