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4,0

Based on 363 opinions finded in 4 websites

3.5Ambience4.0Cuisine3.5Price3.5Service
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Booked for a nighttime rooftop cocktail night, didn’t realise there was a £50 minimum which is absurd considering a cocktail was only £16 which is ridiculous for just flavoured ice down cocktails, mugged of view, anyway we went up coincidentally the day before our booking and had one then got to hotel and realised we went to it a day earlier so didn’t want to go again the next night, so I phoned up that night and cancelled, lady on the phone said Yep no bother all cancelled, never mentioned a cancellation fee however looked on my bank the next day and £50 was taking out so I phoned them up stating we went the day before by accident and cancelled in enough notice, I did not know it was 24 hours however I cancelled with just over 20 to go but still, after getting transferred to the manager he tried to offer us a £50 spend on there rooftop next time we go even tho we don’t plan on going to London again anytime soon. After arguing for a while he said he can give us £20 total back, however he hung up the phone quicker than lightning “ok bye!” Didn’t take any details or anything I tried to email 3 times now. No reply and not looking like getting money back DONT WASTE YOUR MONEY! Better rooftops that don’t have a minimum spend

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Cruiser26153785850 . 2024-04-07

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"I am disappointed with the afternoon tea for the price we paid All the bread is dry No proper vegetarian despite more than one week notification They served my guest salmon and luckily she's ok. Not ideal. The salmon is very salty The fresh mint tea is like water. I make fresh mint tea at home and it's not like what you served Cakes are also dry It feels like nothing is fresh"

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Simone_hammy_bunny . 2024-03-30

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Thank you Belle for the five star service. Thank you Belle for the only person at the hotel that we were staying to wish my husband happy birthday. Thank you for the birthday cake

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S E . 2024-03-21

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The rooftop was great , the food was good and the views were amazing. This was all made even better by the amazing service off Victoria, she was friendly and efficient.

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898iang . 2024-02-04

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Amazing evening! We travelled from Poole/ bournemtouh for a good evening here for dinner and drinks somewhere else after. We stayed here for hours and the only place we visited in our stay. Special shout out to Anne Marie who was serving us! If you see this ask for mango aioli in her accent ;) also the lady on hosting with curly hair was extremely helpful. Didn’t get her name The views was unreal. Service amazing and food unreal, in Bournemouth we only normally serve no more then 10% service charge. But this revive charge was more then deserved. By far made our evening away more then amazing . Staff are so less is more. Everything beaut!!!

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Harry L . 2023-12-20

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Min kæreste og jeg fejrede hans fødselsdag vores første aften i London på rooftop bar trafalqar. Udsigten var helt fantastisk og maden kan klart anbefales. Vi fik den bedste service af vores tjener Raja. Kan virkelig anbefales!

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Casandra A . 2023-11-16

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Popped up here for a drink after a work event in the hotel and what a great surprise! An outdoor patio are with fabulous views of Trafalgar Square, the Shard and the London Eye! Lovely Espresso Martinis …..so good we had to have another! Great service too. We didn’t eat but it looked good from where we were sitting! All in all a lovely way to spend the afternoon!

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thebestjourneyyet . 2023-10-15

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We were trying to look for a nice place to go for a couple of drinks along with a pleasant view from a rooftop bar. Came across "The Roof top" and what an experience it was. Located right at Trafalgar square with a fantastic view. The food quality was good. "Raja" who looked after us was all about customer service and really looked after us very well. A very pleasing experience and thank our luck we found this awesome place being taken care by few awesome people. Must visit.

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789rohitp . 2023-09-26

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We had top service, good snacks and decent enough cocktails with great views over Trafalgar Square. Prices steep but location was great so acceptable.

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Crazy_Jim_83 . 2023-09-16

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Beautiful views! Delicious food! Interesting drinks!...but...terrible service. We actually waited 20 minutes after being seated, and after we checked that we shouldn't be getting up to order ourselves, to have a server take our order. Later, when we ordered our 2nd round of drinks, the server came by after 10 minutes to see how everything was... well, since we never received round 2, not so great... it took another 5 minutes to get those drinks... Honestly, I have no idea how they are staying in business... so many missed opportunities to take and deliver orders to all the tables we were able to see. I would not recommend until service improves.

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Gabbie P . 2023-09-02

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A great place to have brunch in a bustling city! Another rooftop bar above the hotel. An awesome views overlooking the city and a great view of the London Eye in the distance. We had a selection of small plates on the menu and I ur favourite tapas were chicken & tempura prawns. We had a lovely meal and experience.

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sstaley . 2023-08-16

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Nice view ...but very overcooked lobster with a cesar salad that was overdressed .Also service was very slow

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Kitty N . 2023-08-15

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We stopped here for afternoon drinks and the view did not disappoint. The rooftop is a relatively small area but has a great view of Trafalgar Square and its environs. The drinks were not overly-priced, considering it's central London. The downside is that the service was slow. Although there were quite a few members of staff and not many guests, it took a while to place an order and a little while to receive the drinks. We weren't in a great hurry and the view was a distraction but we would have ordered more if we had more time to stay and enjoy the view.

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CazzaHayes . 2023-08-11

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Views in pictures looked great but all we could see was the grill ! The outside area is the only part that has the view of the London eye etc . If you are seated in the retractable roof part the view is not of the sights at all and from most tables you wouldn’t be able to see the view . Was really looking forward to this but was a total let down .

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F8884HJsuzanneb . 2023-07-30

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Food is below average. Drinks are expensive. Let’s face it you are paying for the view… If you are sitting on the outside patio. We got a look at the place the day before and there are 2 totally distinct spots. Outside patio with a view and interior, enclosed with essentially no view. We booked a reservation at the cost of £50, charged if you no-show. When we arrived at 7 pm, we were taken to the No view area. I politely asked to be taken to the patio view that we requested in person, and we were seated there. What’s annoying is we were there for dinner and drinks. There was a table in front of us with the best view that turned over 3 times as they were only having drinks. We spent £270 over 2 1/2 hours. Why would they give that table to transients? The food wasn’t great. Sea bass was over cooked, Caesar salad was tasteless and the grilled broccoli tasted like burnt grill. The view is nice, but not mind blowing. Wouldn’t recommend wasting a night there.

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flip_wilson . 2023-06-26

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I want to give shot out to Mario!!!!! Absolutely amazing service super friendly and would definitely visit again just for his service!!! Definitely recommend 🥰

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Christinavaleva123 . 2023-06-24

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Our fifth attempt at going here due to weather issues over a couple of years. It was worth the wait. The rooftop was quiet and peaceful with great views over London. Prices are what you would expect in London, especially with a view. We will go again.

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KatieM733 . 2023-06-20

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Pretty disappointing and uninspiring. A rooftop bar suggests a view. Unless you are outside (both spaces had a private function) the inside is dull with a view of a kitchen! What's the point? The food was a lot better than the decoration suggested. Drinks were okay, nothing special. I won't rush back - there are many rooftop bars (with actual views of London) that are much better.

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Ian S . 2023-06-14

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Gigi did such a great job at making us feel welcomed! Definitely coming back as the view, the food and drinks are awesome!

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Kattia P . 2023-05-22

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We celebrated our girlfriends birthday, instead of four of us, we turned up as six on a very busy Saturday night and Ewa somehow accommodate our party, we walked in as a couple, Coronation weekend and Ewa recognised us and again accommodated us on a...

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Anna J . 2023-05-15

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Came for date night, food is definitely over priced for what you get and the service wasn’t great. Drinks and views are lovely but definitely would not recommend for a meal.

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S7520QBcharlotteb . 2023-04-15

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Lugar bastante animado, a vista para a cidade é linda!Comida boa e não muito demorada.Atenção ao número pequeno de atendentes....

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vanessacozza . 2023-04-08

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Lovely drinks and spectacular view overlooking Trafalgar Square and the London Eye. Cozy fires made it possible to enjoy sitting outside even in February!

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petersC5523FI . 2023-02-15

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Deano gave us a 10 star experience he needs a payrise couldn’t fault him, he was so good and was lovely

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Holly H . 2023-02-04

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Me and my girlfriend went to London for our anniversary. We saw the rooftop from the ground and decided to visit. We did get a seat inside and ordered something to drink, and only 10 minutes later the staff offered us a place to sit...

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StoffeSamuel . 2023-02-03

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lovely view, great staff, very helpful and kind. Food is delicious - cannot wait to be back with my family and friends soon. I would recommend it to everyone and sure will share this lovely spot with my colleagues too!

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julg2023 . 2023-01-23

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We visited the rooftop during London cocktail week were we tried their special cocktails created for the week. The service was excellent as were the cocktails and the view fabulous. I would highly recommend to try this bar. We went during the day but I...

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Boroukee . 2023-01-12

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We celebrated New Years Eve at The Roof Top restaurant/terrace . It was SUPERP from the minute we arrived to the moment we left The location is incredible therefore our views of the fireworks ,Big Ben & the drone display was amazing The set menu...

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LizzyS123 . 2023-01-08

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Absolutely incredible view of Trafalgar square, London eye. Recommend to visit after sunset and seat outside if weather permits. They have cozy blankets if it gets chill. Top notch service from our waitress Anastasia, polite, attentive and overall great customer service 👍 👌. Bartenders mix...

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699dimav . 2022-12-10

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I had such I nice time with my family! The food and drinks was amazing. The staff just the best. I truly and highly recommend there. Beautiful place!

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paolaabrandao . 2022-12-01

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When in London this is a must. The views are stunning and it is the perfect place to stop off and have a cocktail. We pre-booked a table for drinks and were given a lovely spot looking out on to Trafalgar Square but nicely sheltered...

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BethanieP . 2022-11-04

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I was there with my family a week ago and we had a great time the servis was amazing the food was excellent and the view was perfect I recommend everyone to go and enjoy a magical evening at The Rooftop

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Denaldott . 2022-10-26

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First time here at The Roof Top bar, staff were friendly who took nice pictures for us, drinks nice, most of all super view of London. Will be back soon

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KPKenya . 2022-10-09

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Great service, great views and nice snack selection. Does not matter if the weater is sunny or not as they have a smart solution for the roof that opens up.

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martineN7320RS . 2022-09-09

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We were there on a warm cloudless evening so the view was amazing. I would love to say the food was just as amazing but I really can't. It's definitely more a place for a drink than dinner (very limited menu priced at 'Trafalgar prices')....

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jimenekwong . 2022-08-27

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One of the best view of the city of London. Beautiful service. Thanks to Lorena for looking after us. A little bit pricey but totally worth it.

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F9412PTenricob . 2022-08-21

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Enjoyed our pre dinner drinks at The Rooftop. Our waiter from Moldova was a joy. Friendly and considerate. Casual smart dress code. Lovely cocktails, breeze and of course a stunning view. A really successful visit and we'll definitely return for more special occasions.

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lynnhB63HW . 2022-08-03

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Wow had such a nice time can’t say how lovely it was a bit overpriced but the service was fantastic we had a waitress called Amelia and she was so lovely and helpful but the views of st pancreas was amazing. Again we loved it.

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kayleighh986 . 2022-08-01

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Had a nazma inf trip, emilja was fantastic, we loved her. Honestly the reason we’ll come back. Amazing service amazing views.

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918kayleighh . 2022-08-01

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Had a lovely time! The cocktails and snacks were nice and due to how nice the weather was the roof was off which made such a difference as you could enjoy the weather.

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A1032KLleah . 2022-07-19

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We took the chance that there was a table available on a sunny, late afternoon and we were lucky! There was a table available on the Rooftop for 45 minutes. Perfect. Sunglasses on, we enjoyed the views, ordered cool drinks, and some food. It’s a...

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30statesJo . 2022-06-29

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We flew to London early in the morning last Saturday and decided to keep it local where my friend and I were staying. We ended up checking out this cool location where the staff was very attentive and helpful. DJ Stephseeks was playing some great...

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M8555RCjaimer . 2022-06-25

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Great views and great drinks. Good buzz up there above the streets of London. Great location right next to Nelsons Column with views of Big Ben & London Eye. Worth a visit on a summers day.

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Magic-Pullman . 2022-06-15

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We booked this restaurant 30 days ahead because we wanted a great view of the RAF flyover celebrating the Queen’s Platinum Jubilee. It was a clear sunny day and the visibility to watch to 70 aircraft, including WWII planes, was excellent. The drinks were pricey,...

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Robb H . 2022-06-15

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This was a super spot to have lunch while we checked out the preparations on the Mall for the Jubilee. It’s a WOW view across Whitehall and beyond. I enjoyed the salmon with yuzu citrus dressing and the burrata and asparagus dish. OH had the...

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Gemstone4ever . 2022-06-12

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Sent me an email asking for me to change my booking at 6 o’clock the night before my reservation! Unacceptable!

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Sean7946 . 2022-05-23

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During my recent birthday, we pre-booked here for a few drinks in the afternoon. Luckily we had fantastic weather and sat right against the glass screens which afforded us with uninterrupted views from Trafalgar Square and across the numerous roofs towards the Houses of Parliament....

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SolihullTraveller . 2022-05-08

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I’ve had the must beautiful experience tonight on the rooftop! Alessandro the manager is a super star! The service, drinks and food that they have is outstanding! I will definitely come back !

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marlonm137 . 2022-05-07

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Came here for Saturday afternoon drink and food Great views - but when you book you need to be quite clear about where you want a table Good service and good food - although I thought it was expensive

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TraxTrax . 2022-04-29

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Took my partner here for a light lunch and cocktails on her birthday last week - view from the rooftop exceptional, staff great and the food was brilliant even though we just ordered the 'three for £32' tapas style menu. Can't fault it.

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L8806XFnickh . 2022-04-19

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We booked for a table of eight, first we had to move because the venue was so cold. The menu is very limited, one oft he party had to wait another twenty minutes after everyone else food had arrived, with no real explanation or apology,...

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PaulineS860 . 2022-04-04

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What an amazing place to create memories with your loved ones. We have hosted our friends at Rooftop and I was amused to see how they were impressed with the venue from the very first step into the St James Hotel. All team members had...

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PearlElisa . 2022-03-12

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My husband and I went there for our date night. Although we booked for an indoor table in view of the weather we were offered a table outside. The heaters and extra blankets provided made it rather comfortable. The service was quite good. We went...

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hannahjD4224PG . 2022-03-01

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Have visited a couple of times during the summer. This visit though was my first in the winter & also as a staying guest at the hotel (see separate review on hotel) Even though we were staying at the hotel we still pre-booked to ensure...

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places2seeplaces2go . 2022-02-18

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You can’t ask for more, we had dinner with family and we have been loved from the moment we arrived. The manager on shift Otilia looked after us on in a very professional manner. Thank you

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S1993YAedwardc . 2022-02-17

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Went on valentines day with my girlfriend and had to wait 2 hours for our food to arrive. We had finished our bottle of wine before the food came. Food was okay but wouldn't recommend it to anyone wanting to eat in the same night.

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ChewyBananana . 2022-02-15

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Food and drinks arrived quickly, and the staff provided a great service. We had a nice view over London, and the warm atmosphere meant Mum had a brilliant time. We would highly recommend.

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957alecf . 2022-02-09

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Great service - a gold star goes to Alessandro who managed to get us a table on the terrace after our food to ensure my friend’s special birthday trip ended in style. The view was truely superb and it made our night! 😘

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louisehillman . 2022-02-01

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Lovely venue, lovely staff, no issues with anything at all. Felt very welcomed to the venue and service was great all night. Would recommend.

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Scenic8404 . 2022-01-23

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Set on top of the The Traflgar Hotel in Spring Street, this is a really great place from which to look out over the evening lights of London. Maitre d' Alessandro is a delight and the cocktails were really fabulous.

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Roger M . 2022-01-17

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Came here back in August 2021 for a birthday (My second time). Staff are of the highest order being both friendly and attentive and the Manager remebered me from my previous visit months earlier, which was a nice touch on her part. Thanks to the...

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Lmillz35 . 2021-12-11

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Came for drinks with my boyfriend & despite the drinks being a bit pricey (typical London I guess) the view was beautiful! And all of the staff was lovely. Would definitely go back!

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ALittle8 . 2021-12-05

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Great bar , good vibe great view Me and my girl friend went for drink for the first time in the rooftop , the vibe was good great cocktail ,we ordered cheese plater who great too Overall great early Friday evening

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SKaced . 2021-12-03

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We visited the rooftop bar for a friends birthday last week, prior to our visit we had filled in an allergies form and advised them I was coeliac. On arrival I informed our waiter that I was coeliac and asked which food options were gluten...

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bellewoof . 2021-12-03

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The food arrived either under cooked, over cooked, cold or burnt - Not much more I can say really - the Manager agreed not to charge for any of the food - all of it went back - he put it down to there being...

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Phil W . 2021-11-22

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We came here in order to experience something different! We were seated at the edge, looking down over Trafalgar Square on a lovely warm September evening. Zac was our server and looked after us very well. Our 2 meals were delicious! We thoroughly enjoyed the...

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Stay06854877655 . 2021-11-08

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All we can say is wow. The views, service and drinks were some of the best we have ever received. Zac and Ortelia personally stood out. The were very attentive without being over bearing which is very hard to come by. They were incredibly accommodating...

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aaroninst2 . 2021-11-04

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Excellent view, fantastic service and great atmosphere. My son and I went as a treat and I would go again. The view and ambience reminded me of the Jules Verne in Zurich and the bar at the Rinascente in Milan, so go!

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Talieuk . 2021-10-19

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My boyfriend and i, had booked for our anniversary and on arrival i was told i wasn’t allowed in, absolutely terrible customer service from the man by the lifts. He gave us his phone to ring the bar and they ended the call on us....

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C5577QOamberr . 2021-10-16

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Perfect in every single way. Thank you for a wonderful experience. Delicious food, friendly and attentive staff and incredible views.

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CelebrantSJ . 2021-10-13

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My husband and I had a really lovely experience at this restaurant made special by the view. Very good food, service and cleanliness. I definitely recommend if you can book, as the outside terrace seems to be in high demand

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Connector20617893470 . 2021-10-10

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A very pleasant day again. Thank you Gabriela Kok for arranging the reservation and Ornela for being an excellent hostess. The three of us had a lovely afternoon chilling in October. Definitely be back.

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Harrywrag . 2021-10-03

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Located at the roof top of the trafalgar hotel. Wonderful views of Trafalgar Square and Whitehall. Need to book for lunch as generally busy. Had the pinto brunch which was a disappointment food wise: the bao chicken was good but the sushi and tuna was...

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nolanar . 2021-09-18

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The location isn't anything special unless you're by a window overlooking Trafalgar Square; it just feels like any other restaurant and there isn't much of a view in the other direction. They do have a retractable roof which is kind of cool, but it didn't...

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alinkapora . 2021-09-14

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We had an amazing wedding anniversary lunch. The service was excellent and the food was amazing. The views were spectacular. Staff brought us out an anniversary dessert that was very sweet!

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Jacobslodge . 2021-09-11

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Stylishly chic is an apt description for this remarkable venue. The Rooftop is an elegant alfresco terrace with inimitable views of Nelson's Column and of London's spectacular skyline. Service is impeccable, cocktails and other beverages are superb, as are the small plates, such as Octopus...

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suttung . 2021-09-10

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Thank you for looking after us so well! The staff are extremely friendly and couldn’t be more attentive. We were sat by the edge with absolutely amazing views of London, delicious food and cocktails! Thank you 😊.

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Aj871 . 2021-09-08

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Dishes full of flavour! Tuna Tartare and Salmon Teriyaki were delicious, the view spectacular and the team very polite and friendly. Great evening!

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R1973FDemmag . 2021-09-05

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Booked the blush brunch... It was my birthday brunch, on 29th August. The view was lovely, however twice food was placed on our table, but then staff realised was for wrong table after sitting there for a few minutes. Said there was live music no...

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manni S . 2021-08-30

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Absolutely lovely food really enjoyed the experiences staff were good and the food was delicious highly recommend

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Michelle S . 2021-08-30

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The views were amazing, limited menu and no tofu burger however what we ordered was delicious and the staff were helpful.

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Sandra K . 2021-08-28

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We visited to see what it was like before booking for a large family event. The views were stunning, reception staff very nice, however service was shocking and was very over priced for what it was. Didn’t book for our larger party in the end.

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SteveD29202059629 . 2021-08-22

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A con. Was told no space so came back an hour later. Still full. But if we go online and sign up with our credit card then he could let us up 🧐. £25 hold deposit per person! So it wasn’t full it was just...

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Chris M . 2021-08-22

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Terrible service at the bar! I ordered a glass of expensive whisky and a coke but instead I received a cocktail with whisky, coke and lots of ice! Please teach your staff how to serve a good whisky! I asked them "what is this" and...

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justinwhitemagic . 2021-08-19

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Views are great but drinks overpriced and food average The view is really great but food is way overpriced and cocktails as well even for London. Do not order the chopped Salat if you would like a fresh Salat. Stay away from the mochi selection....

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silkecambridge . 2021-08-19

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Fabulous views - we did get an edge of balcony table (get one of those for best experience). Food was fun and delicious. We chose the set menu, with sharing platters for starters and each picked a main. Staff lovely.

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Ali D . 2021-08-15

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The staff were really attentive without being overbearing. The small plates were really delicious, especially the sashimi plates of Tuna and Salmon. Highly recommend for amazing rooftop views over Trafalgar Square and beyond.

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897kerryw . 2021-08-12

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Me and my boyfriend visited here for our anniversary dinner on our first ever trip to London and I can honestly say we can’t wait to return. The staff are unbelievably lovely, we were made such a fuss of from start to finish and we...

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mollym10909 . 2021-08-11

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Our night started with dinner & drinks on their outdoor terrace and ended with dessert inside and we wouldn’t have had it any other way. Loved their menu (but partial to the drinks downstairs) and adored their amazing staff. The perfect time would be a...

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SV02215 . 2021-08-08

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We had late reservations, then changed them to earlier, and then were delayed by rain. Even though the confusion was of our own making, the service was warm, friendly, and welcoming. Yes, it may be a bit more expensive than other bars, but the view...

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Tony O . 2021-08-05

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We were disappointed, it was made to sound like a great place, the place to be in fact. We were lucky the second attempt that we could get a table (maybe we were underdressed the first time) we had a high table, not a problem...

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ssbz . 2021-08-02

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Stumbled across this bar when looking for things to do, it was a lovely sunny day which helped but definitely a must for the views. Not the cheapest but that's not why you go - 100% recommend for the experience - you won't be disappointed.

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Becsr87 . 2021-07-30

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Lovely views. Good food, very friendly and attentive staff. Lovely drinks. Rather pricey, but worth it. Recommended

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Harley373 . 2021-07-26

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Read the recent reviews and was concerned we might receive bad service - but I’d make the booking a month ago and it was friends a birthday… turns out it was in fact was the opposite. The service was on point, plenty of staff to...

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siobhaing985 . 2021-07-23

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Really disappointed with our experience here. The pictures look far nicer than when you’re actually there. The food was overpriced for what it was and the quality. The squid was really slimey and not a nice texture and the chips were really over-cooked. Trying to...

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twolstencroft . 2021-07-20

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Good cocktails overlooking Trafalgar Square. Excellent service, very good food and lovely atmosphere.

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3418jim . 2021-07-16

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The fact i joined Trip advisor in 2012 and this is my first time I've felt compelled to leave a review should speak volumes. My wife and i went on the 30th May and whilst it was busy, we did get seated in a reasonable...

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JasonS3920 . 2021-07-15

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I had booked a table at the covered rooftop as the booking was made a month in advance. This proved wise as on the day at 6pm the heavens opened up. There were 5 of us celebrating a 50th birthday and we had a fantastic...

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Scott M . 2021-07-14

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We visited The Rooftop yesterday for my 21st birthday and it was an excellent experience!! The staff were lovely and our waiter Dj looked after us, being kind, attentive and recommend us cocktails based on what we were after and they were SO good. We...

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maddiswan . 2021-07-07

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We visited here on Sunday evening so it wasn’t overly busy, meaning we had a nice relaxing environment to enjoy the views and our drinks. We were offered cosy blankets as we got caught in a rain shower walking to the venue, a lovely added...

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Roisin1992 . 2021-07-06

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