Vintage Hotel, Scotch Corner in Richmondshire

Worst KFC meal I have had - tables dirty, cold in the seating area due to air con and the meal really wasn't great- our tower burgers had a dark coloured hard, greasy, crunchy overcooked coating with dry chicken inside. Perhaps it had been sat too long waiting for it to be sold? It certainly wasn't fresh. Would be wary about eating chicken from there again. Not had this experience in a KFC before. Maybe someone higher up should be checking in occasionally to check on hygiene/food safety standards......

Poor access, congested entry,vector and parking, petrol 30p more than normal. No reason to go here again.

My husband and I have stayed at scotch corner many times with our dog it is the perfect location to visit the dales the moors and only half an hour from the beach The rooms are clean there is car park space and shops and food available just next door The staff are friendly and more than helpful sarah is on most late shifts and has been amazing on all our visits she has knowledge of the local areas and takes her time to talk to you our dog loves her and with every visit there is a welcome we will be staying again soon .

Discovered there are no caravans allowed AFTER we had entered the services. They are happy to accommodate motorhome and hgvs but clearly caravans are not profitable enough. We circled around and left to find somewhere caravans are welcome. Your loss, Scotch Corner.

Had to send my praise for the fantastic customer assistant who served us at this kiosk early on Thursday 30th Dec. She was absolutely welcoming and considerate. Nothing was too much trouble and my son said it was the best sausage roll ever!! Credit to her employer.

9/12/21 stopped for a coffee travelling south knowing that t a1 was closed southbound at j49 paid £5 for two lattie only to discover sugar tray empty asked at the counter for some and got a shrug of her shoulders and told in an indifferent attitude hasn't been delivered and she just walked away put them in the bin beside Gregg's reputation and continued my journey

Not disabled friendly. Beware 2 hour parking limit - stay beyond that and you will automatically be hit with a £60 fine that doubles if you don’t pay quickly. Spent over two hours in the services (which was dead anyway with very few customers) so that my disabled father could have a rest and ended up with a fine. This is supposedly to stop people from overloading the carpark for the hotel but when there is an abundance of space I don’t see how this applies. Avoid these services. Poorly maintained, overpriced petrol, rats running around the bins and then on top of that you will be fined if you spend too long there. Head to the nearby towns for a much nicer experience.

Toilets packed (not monitored) people with no masks on, rubbish service completely ignored by a member of kfcs front staff

During a drive from Ayr to Mildenhall on Friday 21st May 2021 we had what can only be described as a near-death experience when a lorry we were about to overtake violently and unexpectedly swerved across our path (we think the driver nodded off). It was lucky that the lorry actually stayed upright let alone regained control! Needing a swift change of underwear and a cleanup we stopped at Scotch Corner services and got a stiff coffee and some lunch and calmed ourselves down. However on leaving, and with what could have happened still on our minds, I forgot to pick up my leather jacket. This is a jacket that has sentimental value to me, given to me by a good friend who suddenly passed a few days later. It wasn't until arrivcing at our destination in Mildenhall that I relised the jacket was missing, and fearing the worst of human nature didnt for one minute believe I'd ever see it again. Amazingly it had actually been handed in (unfortunately I don't know who by as there is no record of that). My faith in human nature is restored! I spoke to a Louise from (I think) Burger King over the phone and she couldn't have been more helpful, although it was apparent she was having some difficulty understanding my address details. Because of that I called the next day but the connection wasn't great and again information was not satisfactory to the staff at the services. I received several return calls and messages but due to work commitments couldnt answer. Finally, one of the managers, Debbie H, left a message and her personal phone number for me to contact her to reiterate my address. The jacket is a heavy item and I knew postage costs would be high. But today the jacket has arrived back with me in perfect condition having been packed well and clearly addressed. The service by ALL staff at Scotch Corner was friendly from the outset, but I am particularly knocked out by their determination to return my jacket safely to the correct address, which had been initially incorrectly written. I was more than happy to cover the costs of the jacket's return, but Moto company policies are such that this cannot be done, and I am therefore exceeding the cost of the postage with a donation into a charity of Debbie's choice which I think is the Moto charity of the year, Help For Heroes. Full marks to all involved and particularly Debbie who went above and beyond by giving out her personal phone number to make it all possible!

Stop here regularly when travelling on the A1(M). Its a great place to stop on long drives. Highly recommended.

A member of staff named Elisha Scott has been using inappropriate behaviour towards her customers, calling one a tramp for doing nothing wrong but to only speak to her about her issue. Would not recommend unless something gets done about it! Unacceptable behavior.

Average motorway services. Quite small, limited parking. Includes a Greggs, KFC, Burger King, Costa Coffee and Marks and Spencer. Very attentive to new government guidelines related to COVID-19. Everyone made to hand sanitise and given face mask at entry. NHS test and trace available.

These services include Costa, Greggs (open 6am until 6pm), the West Cornwall Pasty Company, Burger King, Marks and Spencer Food, WH Smith (open 24 hours), toilets, ample parking and an Esso petrol station that has extortionate fuel prices but a cash machine (free-to-use) and Spar store. There is also a Travelodge which has a separate car park but you have to register your car number plate. There is also a couple of spaces for electric cars for to recharge though this perhaps isn't enough. The one thing the services lack is a proper restaurant though there is one down the road in Middleton Tyas - the Shoulder of Mutton.

Had to fill up with fuel here. £1.46 per litre of fuel. 25p more than everywhere else. Total scam, they should be investigated for price gouging!

Got to Burger King to find it full of screaming kids. On their tops it said Edinburgh Diving team. The noise was awful and I am a teaching assistant so I am well used to being in a room full of excited kids but some of these kids were squealing at the top of their voice with the adults with them doing nothing. There must have been 30 kids at least. They took up all the tables with some kids only sitting two to a table when they could have easily all fit on less. The staff did brilliantly serving the adults the food to take to the kids. The adults were really rude and got a cob on when there was one drink missing. They were up and down demanding different things after they had all got their meals with no consideration for the other people in there. The staff would be serving someone else and they would butt in rudely asking for napkins etc Then the kids started throwing the free toys around (luckily they were soft) again the adults with them did nothing. There was one lad especially who was fantastic and deserves real praise. It was a real shame as he and the other staff started getting flack from other customers who had to wait. This was no fault of the staff at all. I am guessing this team just turned up and expected quick service without actually letting Burger King know. Then they all went to the toilet on mass after they had eaten (would have made sense to stagger it really) and the noise in the toilets were unbearable. I should imagine staff and customers alike breathed a sigh of relief when they left. We certainly did.

Stopped in at Scotch corner and was pleasantly surprised and how clean and modern it was. Comparing this to some of the stops on the M6 this place doesnt stink of urine or is falling apart. Could have a few more eateries but ended up in burger king and in the couple of shops. All in all one of the better services

Called in looking for a cooked breakfast after a couple of hours on the road.No luck though, all they do is coffee shops and the usual big brand take aways and burger joints.I thought any service area would be good for a fry up but not here, had to settle for a cuppa and a couple of croissants instead, none of which was very good !The whole place looks very tired and dated apart from the new-ish Greggs.Use the loo and grab a coffee yes. Call in for a meal ? Noooo !!

In our opinion, the Greggs outside is the best value for money. We are happy to purchase from there and sit in the car to drink and eat. I appreciate this isn't to every ones taste but we like it.

No massage chair!!!! Disappointed as all other services offer them. Also the cleanliness is very below average.

stinks of burger king fries...and loos not that clean....Greggs however is a safe bet and always has a good selection on offer..

Called in after 3.5 drive to have a break and coffee. Nearly fell over when they charged me over £6 for two medium coffees. Told them to stick their price and left to find a cafe.Customer service attendant was about as pleasant as a brick and personality to match. Cannot see why people are prepared to pay these inflated prices, which keep these companies in business.

Stopped at scotch corner services today on the way back from a short break to refuel the car and ourselves. Was served by a patient and friendly lady in Greggs who tolerated my indecisiveness with a smile. Between us we (partner)managed to spill one of our mochas a little (lot) at the sugar table, but the other staff member working was so forgiving despite the tragic mess that we created for her.. we would have mopped most of it up had there been napkins there, but she said that they’d been non stop since 6am and not had time to refill them. We were given a new mocha despite it being our error and there being a good three quarters of the drink left. Overall they’re doing a grand job there and we apologise again for the mess!

Stopped at scotch corner and called in to greggs for some lunch. My mexican bite had some extra filling in the shape of a long black hair! Unfortunately we were 20 miles up the road driving home and couldnt take it back but on thing is for sure i wont be calling in there again. Ill stick to costa next time

Stopped off here on our way up North, not very well sign posted from the A1M north but found it. The car park is small and tight so be wary when trying to park, the layout of the shops and eateries is a little sporadic to say the least being scattered over the site. A little outdated for me needs a revamp we stopped off in Costa which was fine as costs coffee is costa coffee. Conveniences were clean although a few were out of action. If it’s a necessity to stop these services are ok but I would not plan them on any future route up North.

This service area is a good place to stop for food and toilets etc with all of the shops / food places reasonable EXCEPT for fuel !! Whilst everyone else is around 129p 130p for diesel this place today is charging 150p !! ....20ppl more ....Absolute disgrace and a total rip off ..Nothing new from ESSO .....Only good thing about this place is the staff are very pleasant but they should be issued with masks like Dick Turpin was ..

A quick stop to stretch our legs, visit the very clean loos and grab food. We bought pasties from the Traditional Pasty trailer at the front of the building. They were tasty and served with a smile from a very helpful lady

This services is poorly signed off the A1. We were looking for a lunch/toilet stop with our caravans and young children on route to Scotland and pulled into this services. As we entered the there was a sign to say caravans aren’t welcome. We had to go around the one way system to exit. Eventually we parked our caravans on the main road just outside the services and walked back to use the facilities with no desire to spend money where caravans are not welcome.

Stopped from north east to carlisle. Services clean and tidy. Toilets clean. A variety of eating, drink choices. Costa, Starbucks, greggs. Staff in greggs very friendly, but always grudge paying more for a coffee at these places, when you know how much it should be.

We drove back from a fantastic Christmas week in York and selected some fresh food from M & S which we ate in the Costa seating area. The staff were friendly and uplifting even though they were working and we left feeling uplifted. Thanks

The average price of unleaded at the time of writing is 115.9 p , at the petrol station at Scotch Corner its an eye watering £135.9

I was driving a minibus and trailer with a hen party on bound for Liverpool. The party decided they needed a coffee and toilet stop so I pulled to the left hand lane to approach Scotch Corner Services. Traffic was busy so we queued for 30 minutes to get off the slip road and pull into the services. As I pulled in there was a luminous jacket wearing bloke directing traffic. He wandered up to me to inform me 'no trailers'

This service station has a Greggs, Costa, Marks and Spencer, Burger King and a Cornish Pasty Co.

Stopped for a comfort break on a day trip to Durham. It is like a little village. Lots of different choices to eat and drink as well as to take away. Toilets very well maintained. Good marks and Spencer outlet.

Grabbed a 'quick' lunch to take home for the family it was slow service but yummy. It was very busy but that's what you get when you want fast food! Enjoyed the double whopper meal but the onion rings weren't very nice

We stopped here on the way up to Northumbria and Scotland. As on previous visits at busy times it was chaos, particularly in the car park. The staff were doing their best, but the place isn't designed for such a big volume of traffic. I'll be looking for alternatives.

Añadido ahora un Greggs y cafetería. Siempre ordenado, con personal amable. En la actualidad las obras son una lata entrar y salir en la ronda a 4.49.

Paramos aquí ya que la familia se reunió en diversos puntos en el Noreste para unas vacaciones familiares en Center Parcs en Penrith. Hay bastantes lugares diferentes para comer, puede encontrar más folk mans algo. Estacionamiento en el aparcamiento es limitado, pero hay un amplio estacionamiento en el aparcamiento travel lodge.

fairly typical services - poor parking and limited facilities, unless you want costa coffee or a burger of some variety then you've had it!

Nightmare. What should have been a 20 minute stop took over an hour. Most of this was getting on to the actual car park and this was with at least 3 stewards visible. Access to part of the car park was coned off so cars couldn't get parked. The steward then had nowhere to send the in traffic as no one could move due to the out traffic not moving. Only when another person arrived to help did traffic begin to move anywhere. Once we were parked there were plenty of spaces free. Needs better organisation of traffic on busy days.Our stop was about 15 minutes in the bay and 45 minutes in the queues.

Stop hear frequently on the way to the lakes, greggs, Burger king, M&S. Cash machine in the services charges but the one at the petrol station is free withdrawal. Costa coffee in the services, Starbucks and Subway at the petrol station

Call in here sometimes for food from m&s and also the odd burger king. Its rather handy usually plenty of parking.

We came here for a quick bite to eat on our way home from holiday. Love burger king here as it a light and airy restaurant and food is always freshly cooked. Staff are always welcoming and they keep it clean and tidy for customers.

Good services for a quick stop, toilets and eating clean with good choice. Very handy place. Just a bit hectic with road works nearby.

A services in need of upgrade.No free cash machines.Couldn't find the blue badge parking it's certainly not near the entrance to the services.

Stopped off here a few times on my travels. It is a very busy services and parking can be can be a bit difficult. However, there is a good selection of shops inside ranging from Greggs; WHSmith; M&S; Costa; Burger King. The toilets were reasonably clean - everything you expect from a small service station.

This is a small services with the usual chaos and confusion that WHSmith, an M&S food, a Greggs, a Bk and a Costa as well as the statutorily provisoned toilets /showers etc. Visited for tea nad cake break and used the Costa. Good service, very clean and nice surroundings with a good ambience. Not particulraly a rip off and a better experience than i had at another services later that day (see Birch services)

Stayed at the Travelodge here for a 1 night stop over from Beamish to Eden Camp. Had a family room was was nice. T.V and coffee and tea making facilities. Bed was comfy. Your key at the Travelodge also gets you 20% discount in Burger King and WH Smith. The only place to get any breakfast is at Greggs. There is also a Subway at the petrol station.

stopped here on way down for lunch, lots of spaces in the car park, On way out it was an absolute joke, it took 1/2 an hour to get out the car park, this was with a steward directing the traffic. will think twice about stopping here due to this.

Friendly staff, good reasonably priced food, selection of beer on tap could be better. Overall good atmosphere and a pleasant evening was had by all.

It was a welcome break, especially considering the roadworks on the a1. It was clean; even the toilets. However, it was expensive. We thought about having a coffee but, the prices were a bit higher than other places and we decided on no coffee this time.

This little chef restaurant was next to the Travelodge hotel where I stayed the night before. The breakfast was tasty and well cooked but not to include coffee in the cost of the breakfast was a real negative for me, so when adding a cappuccino coffee to the bill made it quite pricey. I had to wait several minutes to pay my bill. The menu for meals other than breakfast was dull.

I stopped off at Scotch Corner with my wife and we had a coffee and biscuit at the café section. The decor was quite acceptable and the cost of coffee was high at £3.35. The high cost was reduced by showing an AA card which reduced the cost by 20%. Would I revisit? Yes I would.

The beer here needs looking after by somebody who cares, even the Guinness tasted foul. The diners got all the attention, this is obviously more important to the landlord. He wasn't very sociable either. The pub itself is a lovely old place, very aesthetic, but spoiled by the actual product. I suppose this is a captive audience so maybe no need to try. The prices were well over the top too. A pint of foul tasting John Smiths bitter and a half of coke came to £5:25p. I often drive by here and that's what I'll do in future too, Drive by!!!