Vinneys in North Somerset

I was told there was nothing available GF for lunch & it's not just being told that but how I was dismissively told by a young male member of staff. There are Baked Potatoes etc but I wasn't told that. I'm a regular for Coffee etc so I know the staff are usually excellent....

We paid £20 as a couple to go to the Saturday evening sunset event. Unfortunately it was not great. We arrived at 6.30, by 7.15 still hadn’t got a drink despite asking several times. We were then told it was only cocktails, my partner is not a cocktail person and we only booked as it said we had a choice of beer wine or cocktail. Poor cocktail menu 2 with 3 choices all very similar. However we decided ok and finally got a drink. After then asking another 3 times to order food we left at 8.20, totally no organisation whatsoever! It was a shame as the singer was brilliant and location great but service totally awful. Complete waste of money!

Spotted this little gem advertised in newspaper. Lived up to the description. Room clean, comfortable and spacious. The food was fantastic, hot and tasty, chosen from an extensive menu. Staff very friendly and attentive. Cannot fault anything. One on our list to revisit again.

Had to shout for service as the worker was busy in the back office doing what looked like Facebook!!!! No apologies for the delay or my having to shout. Even the next customer had the same issue. Coffee was OK but nothing to shout about. Even though it was quiet there were dirty mugs, etc on a few tables. Come on.... Customer service is far more important than Facebook!!!!!

Drab run of the mill shop serving luke warm diluted over priced coffee!!!