Based on 2.604 opinions finded in 2 websites
Based on 2.604 opinions finded in 2 websites
Nº 613 in 731 in North Somerset
Nº 129 of 142 Other cuisines in North Somerset
Opinions
It's an airport gatro pub. Limited menu but very good burgers. You are paying at the airport prices. (Pint and double patty cheese burger with chips was £29)
Paul Smith . 2025-03-24
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Thanks to Habib for a courteous and professional service.
jeni brown . 2025-03-23
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Habib was very helpful and delivered good customer service.
olofe memunat . 2025-03-23
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Nice staff, nice service from assistant Habib
raimis narbutas . 2025-03-23
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Habib was great, gave help and advice for a speedy meal. Very polite and a nothing was too much trouble. Thanks Habib 👍
Neil Saunders . 2025-03-23
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Advertise breakfast until 1100, not available at 1050
Annie . 2025-03-22
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Un desayuno encantador esperado que tuvimos aquí con mi marido. Siempre está tan ocupado cada vez que viajamos desde aquí, por lo que siempre desayunamos en Frankie y Bennies. Esta vez vi el desayuno en una mesa y se veía muy apetitoso, así que decidimos dar una oportunidad y tuvimos una muy buena fritura. El servicio fue amable y eficiente también. ¿Qué más podemos pedir? ¡Gran comienzo de nuestras vacaciones seguro!
Sophie J . 2025-03-20
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Had a lovely breakfast here at Brigg&Stow. The food was very nice even so the place was rammed. I’ve never seen such a busy bar in my life. The staff is super efficient and they’re working very hard as a team. It’s might be not the best place in the world but the pace,the amount of people they’re dealing with it’s just extraordinary and they’re doing it very well. Thumb up for you guys! Keep up the good work!
Julian24 . 2025-03-18
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Brilliant service, great atmosphere Friendly service aswell from jaya
Tracey Pring . 2025-03-17
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Jaya was very friendly and welcoming
Emily McParlan . 2025-03-17
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Jaya was amazing, and lovely start to the holiday ❤️
Jenny Kyson . 2025-03-17
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Jays in Bristol airport was super helpful- great service .
Alun Parry . 2025-03-17
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Great service and great Guinness especially on St Patrick’s Day! Really easy to order and pay straight from the table QR code. Jaya was really helpful and polite. Highly recommended.
L Phillips . 2025-03-17
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Service was very quick and easy. The sitting area was busy but we found seats quickly. The staff were very helpful and the food was good!
Jessica Fitzpatrick-smith . 2025-03-17
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Avoid the Eggs Benedict like the plague. Like the Plague, it'll leave you with a feeling of hopeless despair! The muffin was stone cold, no attempt even made to try to toast it. The ham (straight out of the fridge) was a single thin slice of the cheapest, pre-formed water-injected rubbish they could get their hands on. Whilst I'd normally complain at being given such a stingy portion of what is supposed to be hollandaise sauce, this time I was thankful as it tasted nothing like hollandaise and a lumpy consistency that suggested it was made with some of last week's leftovers. At least the poached eggs were fresh, but you get the distinct impression if there's a corner to cut then they'll take it. Truly awful, and for the princely sum of £12.99 you'd be better off eating your gloves and spending the money to buy a new pair. To top it off, there's nowhere to complain in the app and when I tried to get a member of staff's attention I was continuously ignored. Airport restaurants have a reputation for being overpriced and low quality but this really is on another level of awful. Lots of other bad reviews in here - followed up by promises from the management to use the feedback to improve the quality and service - prove that they're trying to save face by giving lip service. Their response to my review, which basically justifies the low quality food and implies I'm lying about the poor service days everything you need to know about them.
Martin Duff . 2025-03-16
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Habit serves my food and drink in a timely manner with a big smile and some chat - I really felt like a valued customer. Thanks Habib - you’re a credit to the team!
Tom Dance . 2025-03-16
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Habib was amazing, fast to sit us down and fast too get us drinks
Conan Adams . 2025-03-16
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HABIB GREAT EMPLOYEE so friendly.... a real asset to you !!!!
Alison Comins . 2025-03-16
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Habib, was so helpful and polite, made the start of our trip really special!
Michael Yeomans . 2025-03-16
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Great bar in the airport ! And the server Habib is so amazing !
Claire STZK . 2025-03-16
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When you're a foreigner, it's wonderful to arrive at a restaurant where you're served with such kindness. In this case, Habib turns a simple wait for your flight into a pleasant dinner. Habid, thank you so much for your help and attention during our dinner.
DOSA 1990 . 2025-03-16
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Habib was so friendly and welcoming :)
Olivia Baker . 2025-03-16
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Shojay was very accommodating and very helpful xx what a member of staff
Katherine Gravell . 2025-03-14
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Shojay was brilliant, amazing service! Great atmosphere
Mari Jenkins . 2025-03-14
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I had already been in the airport for about 8 hours by the time I arrived at Brigg and Stow (due to KLM’s very poor service) and I was not in a good mood. I was served by Habib who was very helpful, friendly and understanding. It didn’t make up entirely for the food quality and expense but it certainly helped.
Andrew McLintic . 2025-03-12
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The online ordering service was clumsy and fiddly. There was an option to add two eggs to my roll but I only wanted one. There was an option to add "a dash" of milk to my tea but I want more than a dash. It would be so much easier to go to the counter and say what I want. Service was very quick and polite though and we did get more than a dash of milk.
Andrew Green . 2025-03-11
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Habib - he is excellent. Helped us so much - hot spotted us so we could order and then brought our food and cleared away promptly. What a gem. Thanks Habib.
Kailash Chada . 2025-03-09
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Habit was so friendly and kind. He found us a table and ensured we knew how to place our order, which he then delivered with a beaming smile. Would absolutely recommend 😀
Maureen Smyth . 2025-03-09
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Habib was helpful and kind..Great service from the lad.
Lixy Eland . 2025-03-09
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Habib was excellent very friendly and great service, thank you ☺️
slummymummy2 . 2025-03-09
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Habib was a great server very helpful with accessing the app very polite young man excellent staff member . Made my experience very pleasing and stress free Great work habib
Charlie Murphy . 2025-03-09
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Habib is a lovely man with great patience. I really recommend him. I would have him working for my business. Top class .
Jamiee Murphy . 2025-03-09
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Great service habib will we back
Nicole . 2025-03-09
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Habib being very professional, kind and attentive
mario correia . 2025-03-09
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Oh dear. Not a great experience. They might have been happier if I had gone somewhere else. Maybe I should have…. The results are in…. Welcome: zero Smile: zero Eye contact: zero Thank you for my purchase? zero It’s not my fault they are not in a happy job, but I expect a little effort for my custom. Professionalism please! Food? Fish & chips, a greasy batter ball with a hint of fish inside. Bad choice. I later got a coffee at nearby Solo, a far better experience. Smiles and thank yous all round and although not a major food outlet, the emphasis being on snacks and coffee, the Pieminster meals looked more palatable and priced more attractively, and healthy soups too. I would go there instead next time. You should too!
Steve56121 . 2025-03-04
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Food overpriced,full English breakfast doesn't contains full breakfast,no mushroom,no toast,no grilled tomato
Viktorija Michalkevic . 2025-03-04
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Nice chilled meal. Food was nice. Jaya was very helpful, as I’m old and half deaf 😊
ray burns . 2025-03-03
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Service was quick and efficient. We had a very friendly waitress, Jaya, who was very polite and made sure we had everything we needed. Food was ok, came out really quickly, just what you need in an airport. Table and table area clean and fully stocked with condiments.
JD D . 2025-03-03
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Jaya was very friendly and helpful
Amy Davies . 2025-03-03
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Very quick and efficient. Thank you Jai
Mark Bryan . 2025-03-03
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Our hostess Jaya was very pleasant & friendly, had a great smile. Our table was kept spotless. Well done Jaya.
peter macey . 2025-03-03
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Very quick service, Jaya was very friendly and kept the area clean.
Mark Waring . 2025-03-03
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Great service from Habib, good customer service and very attentive .
laila freckleton . 2025-03-02
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Habib lawal was very helpful. A credit to the company
Angel OfSarcasm . 2025-03-02
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Habib was the most helpful, polite and charming waiter I have met in a long time. He went a long way to make our meal good.
Sarah Maher . 2025-03-02
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Habib fantastic server! Good very fast and great quality!
Adam Patterson . 2025-03-02
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Excellent service from habib made us feel very welcome
Freddie Butchers . 2025-03-02
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Habibs service was second to none , very friendly and made me feel welcome
Harlow Searle . 2025-03-02
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Thank you Habib excellent service. Food was ok
Gregg Thompson . 2025-03-02
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Habib Lawal was a wonderful person he made us quiet fun thanks to him
Tijani Bamigboye . 2025-03-02
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I’m sad to say that the standard of food was shocking! Why, in the UK can we not prepare simple tasty fare, that looks appetising? Every other country in Europe seems to be able to serve decent quality food, why can’t we? Bangers and mash - 3 pale, limp, plastic-tasting sausages and a lump of grey mashed potatoes, with lukewarm synthetic gravy. Come on Brigg & Stow, you can do better than this! PS The server was pleasant and the beer was good!
Ravi Midha . 2025-02-25
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The food we ordered was not fantastic but Habib, who attended us, was very nice and efficient, very good treat.
Lucas Díaz . 2025-02-16
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Great food, tasty and served with a helpful smile. Habib was excellent, very patient and kind to us and the kids.
Simon Madge . 2025-02-16
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Great service by Habib, went above and beyond
Jamie Devine . 2025-02-16
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Food and drinks were expensive but it is an airport. Jaya was very helpful and attentive.
Ben Knight . 2025-02-09
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Nice place decent pie , Jaya looked after me👍
Jeppe Hemberg . 2025-02-09
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Very nice salad and the staff were very friendly and helpful. Especially Jaza
Andrew Curtis . 2025-02-09
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Great friendly service, lovely food.
Kelly Robson . 2025-02-09
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Jaya was my server and she was lovely. Very good and kind service which was appreciated. The food was great and came our very quick, a little on the pricier side but the portion was large so did feel like decent enough value for money
Amy Cantlay . 2025-02-09
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Would have been great to see a burger on the kids’ menu. Nice and friendly service from Jaya.
Daniele Codini . 2025-02-08
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Airport food so overpriced but pretty standard. Very nice waiting staff however. Very polite and smiling all the time
DBinacorner . 2025-02-08
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Service totally lacking any care or competence, even in basic tasks like clearing tables, cleaning tables, serving food and drink, taking orders. Restaurant not busy so really no excuse. Salad at £15 was a rip off even allowing for airport prices.
Jennifer Evans . 2025-02-05
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Best place before your flight. Nice service and good breakfast. I always get the avo and poached egg.
jesse Lynch . 2025-02-03
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Website looks lovely so thought we would have breakfast before our flight , this restaurant was filthy , staff uninterested but the breakfast which came with chips for some reason was diabolical . The chips had not been cooked that day but were cold left overs from the night before and apart from that there’s nothings cooked to order it looks like they have a hotel set up with cooked food sitting under heat lamps , food was lukewarm and greasy , wish I’d checked the reviews before wasting £50
dgregg69 . 2025-02-01
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Tables dirty and poorly kempt. Order delivered was incorrect. Had to return to bar to have it changed..no one checked it was satisfactory. Item ordered did not match menu description. Grand total of 12 mediums sized chips. Overall disappointing quality and experience, especially given it was over £50 for two people to have a burger and beer.
Greg Garrett . 2025-02-01
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I know I am in an airport and should not expect too much. I didn’t in truth but even with low expectation the food was simply awful. Luke warm with most of the ingredients clearly having spent a considerable time being kept like warm before it was served to me. Wrinkled tasteless food. Never again. I ended up longing for a Weatherspoon - never great but constantly acceptable
Stephen H . 2025-01-31
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Just paid £ 15.99 for a shared platter loaded chicken platter! It was far from loaded and certainly wasn’t enough for 2! Very poor value for money
Rosecoloured10 . 2025-01-27
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Chips were over cooked and the saland is one of the worst I had a large plant of rocket with a small lump of saland covering and dressing so left with mouthfuls of dry rocket pretty bad show guys, meaness at its hight.
Amanda M . 2025-01-27
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Jaya has looked after us very well.
Margaret Webster . 2025-01-27
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The food arrived very quickly and was good (chicken pie etc). Tables were very clean. Jaya our waitress was delightful and very friendly
Helen Dale . 2025-01-27
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Drinks came quickly and great customer service (shout out to Jaya who was very friendly) 😊
Sophie Allen . 2025-01-27
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Amazing food, chicken was so tender it fell apart yet was perfectly crispy. Excellent service, Jaya was especially friendly. Would recommend!
tqid . 2025-01-27
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Got the fried chicken and chip bowl, incredible! Jaya was a great help and provided amazing customer service!
Oliver Noah . 2025-01-27
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I had food and drink at the Brigg and Stow, which was lovely. The service was also exceptional from Jaya who was the waitress attending to my table today.
R C . 2025-01-26
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Excellent service from jaye imperticuler
Mark Potter . 2025-01-26
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Essendo arrivato in aeroporto con larghissimo anticipo mi sono fermato in questo locale poco fa per prendere una pinta di Guinness fresca. Il servizio è stato celere e dopo aver pagato e preso la birra mi sono comodamente seduto in un ambiente pulito e rilassante. Certo, la valutazione con cinque pallini tiene conto del fatto che solitamente i locali dell'aeroporto sono non sempre lindi, con personale non sempre gentile, etc... Qui invece l'ambiente è paragonabile a quello di un locale non aeroportuale. I prezzi sono leggermente più alti di quelli che si trovano fuori ma per essere in un aeroporto sono accettabili.
spedubec . 2025-01-20
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Jaya was very helpful and a credit to the site.
William Rodgers . 2025-01-19
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Jays served us and found her very agreeable. Food good service excellent
Sandra McLarry . 2025-01-19
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A transport cafe experience. The app takes upsell to a new level. Prices are criminal and off the back of the worst security experience known to man! Hopefully Wetherspoons will get the next concession…
Robert . 2025-01-17
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Ghastly airport prices for meagre food options. The tiniest of portions provided with zero care gone into the making of and the serving of. Will avoid next time I fly from Bristol.
J M . 2025-01-13
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Bar staff with long black hair, disgusting hygiene, picking her nose whilst serving customers, kicking cutlery across the floor in plain sight of customers, coughing and no hand washing. Just disgusting
Caitlin Taylor . 2025-01-05
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My flight was delayed so I ordered the small breakfast. It was delicious! Everything cooked to perfection! Just what I needed. And the staff were very friendly too. Thank you!
Chip Advisor . 2025-01-05
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Me and my partner had such an unpleasant experience here with on particular member of staff who was completely rude and confrontational. we had found a table whilst waiting for our flight and had been sat down less than five minutes before this lady tried to kick us out as we hadn’t ordered yet and were looking at the online menu and we had said we were ordering right now and apologised and literally no more than 10 seconds later she walked up to us and said “leave now”. the other staff were perfectly pleasant so it’s a shame about this one rude lady (short ginger hair)
Beth B . 2025-01-03
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Quick service. Habib the server was very friendly and professional
Neil Richardson . 2024-12-23
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The eggs benedict was amazing - one egg was hard pouched and the other a perfect medium but I still enjoyed it. Hollandaise sauce is *chefs kiss* and I literally got my food in 5-7min, super quick turnover. Dip was so kind to cater to my dietary requirements.
Carin Luiters . 2024-12-23
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Missed my flight to Ireland and was in a foul mood but my man Habib brought some genuine cheer to m day, great energy and great service
Thomas Carter . 2024-12-23
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Habib was very polite and friendly
Tom Burston . 2024-12-23
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Habib was brilliant, so accommodating and friendly, checked on us regularly to make sure everything came on time, had a smile the whole time - full props to him, an asset to the company!
Maddy Richardson . 2024-12-23
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Pretty good for an airport :) Jays was an awesome host
Hugh Giddens . 2024-12-22
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Great service. Was impressed with Jaya
Suresh George . 2024-12-22
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Jaya did a lovely job, always out collecting glasses. Food and drink is unexpectedly expensive
Henry Smith . 2024-12-22
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Our waitress Jaya was so lovely and helpful. They are lucky to have to have her. Food was actually really good!
Verona Kelly . 2024-12-22
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Jaya very helpful. Food barely warm, very expensive for what i got and the gravy must have been made with cold tap water. Don't recommend!
Alex Newall . 2024-12-22
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Jaya was excellent serving. Food great too.
Hugo Hanchet . 2024-12-22
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Had a great time waiting for my flight and a huge shout out to Jaya who took care of us all, thank you
Mark Townson . 2024-12-22
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For context with this review, I’m comparing it to other airport restaurants I have been too. It is unfair to compare them to proper places, given the stricter regulations they must follow. Coming home for Christmas is hungry work for a man. And I was hungry. The 1hr 30 minute journey on the A4 air flyer had taken it out of me and I simply needed something to eat. When I’m out at a restaurant I try and go for something a bit adventurous. This place’s menu is your standard affair for a pub grub place; fish and chips, chicken tikka masala, burger and chips. Nothing to really stimulate the tastebuds. I settled on having the most out their thing on the menu. The Korean BBQ Chicken Burger and chips, along with a pint of orchard thieves and onion rings. The Korean BBQ Chicken burger was interesting. It tasted good, and I could taste each constituent element; the fried crispy onions, the black onion seeds. The chicken patty itself was well cooked and crisp. Where I think this burger fails is in its message. What is it trying to say? It is not at all spicy and is in no way bringing about Korean vibes. The Chips were decent. They acted more like a vehicle for sauce however, as one is provided ample amount of Heinz and Hellmans a the table. I did despise however the free falling salt shaker, and Appleseed to a grinder. Over salted my chips - and no, I DO NOT accept responsibility. The onion rings themselves were alright. They had a good onion to batter ratio, however you could tell they were form frozen and no love was put into them. I enjoyed the fact they stocked orchard thieves, it is one of my favourite ciders. The total price of my lunch was £30 which is very dear for what it is. However, this is a captive market and all of the places in this airport are like this. But i mean £18.50 for a chicken burger is pretty dire. Having tried all of the restaurants in Bristol airport however, this is most certainly the best. I think this is down to the fact that the menu is small, and they aren’t trying to be too ambitious, unlike Frankie and Bennies which has too many items which they cannot make to high standard.
Barry Cheevers . 2024-12-20
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Habib was so helpful! (Edited for tired mis-spelling!)
Samantha Watters . 2024-12-17
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Should receive a Guinness World Record. Approx 2 mins from ordering to receiving my pint and a burger. Burger was quite cold and as it came out very quickly (albeit I the airport was quiet) should take longer than 2 mins! Most likely was frozen
Hamish Campbell . 2024-12-17
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Habib went over and above duty. Thanks Habib!
Richard Warry . 2024-12-16
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Habib gave us excellent service and a warm welcome! Enjoyed speaking to him and he has brilliant customer service skills :)
FREESTYLE DESIGNER . 2024-12-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Breakfast was very small and cold.not worth the money and won't be eating there again.
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The lady in glasses was on her own was really friendly and lovely. She works really hard here. I had a tasty coffee.