Based on 2.377 opinions finded in 2 websites
Based on 2.377 opinions finded in 2 websites
Nº 524 in 731 in North Somerset
Nº 107 of 142 Other cuisines in North Somerset
Opinions
Bar staff were not helpful. I asked for a child's meal deal, cookies were on the menu, they told me as they were not an option on the till that I couldn't have the deal. Therefore I had to buy everything separately. Chips on both meals were over done and one set of cutlery was dirty. Plasters and dirty floors. Just a poor display
Michelle Jackson . 2024-11-02
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Jaya was very friendly and helpful
jazzy . 2024-11-02
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Very fast service and friendly staff, served by Jaya who was lovely!
Lily . 2024-11-02
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Very well taken care of by Jaya!!! Thank you so much!!!
Eivita Agraz . 2024-11-02
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Flight got delayed by over an hour, and found a great place to relax, get some food, and get some work done late in the evening. Stays open until the last flight departs, and the staff are absolutely lovely (especially Jaya!)
Alánagh Keane . 2024-11-02
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Hii Brigg and Stow is an amazing place to enjoy a meal with family! I visited today and loved the excellent service and high-quality food. Thank you for making my day special!
arjun cs . 2024-11-01
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Excellent service from Brigg & Stow team . I had korean Burger was very delicious and Cocktail was exotic 🤩. Recommended by Jhoney. Very nice experience. Come back soon surely. 😁
Hello BD . 2024-10-31
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Hii I visit one's time here and I love the service and the atmosphere. There whole working staff very lovely and nice behavior . Thank you so much Brigg and stow for your giving time to me and my family. ❤️🥰
Harpamal Singh . 2024-10-31
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Had an amazing breakfast, thank you Anita & Tamanna.
Vilasraju H N . 2024-10-31
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Fabulous food and amazing service
Tamanna Bansal . 2024-10-31
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We were there on Sat Oct 26th. It was very busy and it felt understaffed. Very expensive for 2 burgers and 2 drinks, nearly £50. Food was not great and not very tasty. I ordered coffee with milk. Mentioned this when it arrived as the milk was missing, he never returned. Had to queue for a few mins at the bar to get milk and sugar. On one burger we requested (and paid extra for) bacon but this was missing. We didn't mention it because there was no one to tell. So no one reads the orders. I won't be eating there again.
Colette Diprose . 2024-10-28
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Avoid. Hugely overpriced for poor portion sizes. Offer a kids bundle main and ice cream, served at the same time. Child's fish and chips served in a bowl! £70 for 2 adults and 2 children with soft drinks.
James Pope . 2024-10-26
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Habit gave great service, it's nice to see
Cindy Roberts . 2024-10-26
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Terrible service times. Had to cancel & get a refund as they took way too long.
Tom N . 2024-10-26
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Habib was very attentive and helpful.
Mandy Clyne . 2024-10-26
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In a very busy airport, we were lucky to get a seat and be served wonderfully by Habib… a smiling gem in a mad, overcrowded place… he came running when our little one knocked over a drink and cleaned it all up and brought us a refill. Big stars for him! And thank you to all the staff working in crazy conditions!
Alix Farquhar . 2024-10-26
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Habib was really helpful in sorting out our order for us.
Andrew Taylor . 2024-10-26
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“I had an outstanding experience with Habib HABIB! He was absolutely awesome—friendly, attentive, and genuinely focused on making sure I was completely satisfied. His customer service skills were top-notch, and he made the entire process smooth and enjoyable. Because of Habib’s great service, I feel confident and happy to keep flying from here. Highly recommend!”
Ammo Lifestyle . 2024-10-25
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Habib was extremely friendly and willing to help. He immediately sat us down in the busy restaurant, cleared our table ensured we were comfortable. Habib is a very good ambassador for Brigg & Stow
Mel Wolfenden . 2024-10-25
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Soul less, busy, confusing, noisy, app pushing product I don’t want. Hell on earth.
Mark Bowen . 2024-10-24
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Lovely person, good customer service. Jhoney
Jo Hollyman . 2024-10-24
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Geat service by Habib but food very average.
michael nealon . 2024-10-22
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Paid £80 in cash and the balance of £7.73 paid by card. The server then charged the full £87.73 on card. When this was spotted I was told they could not 'refund' more than £50 and was told to contact you self's. The server know exactly what she was doing. As when we paid we noticed that the money was held in her hand and did not go into the till. Anita the manager said she would sort it out.
David Partington . 2024-10-22
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Jaha was very polite and prompt with service
karen hartill . 2024-10-21
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Jaya was so lovely! Excellent service :)
Ashleigh walker . 2024-10-21
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Jaya - very polite quick food service and very clean tables
J Williams . 2024-10-21
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Plenty of seats available with charging points, clean, friendly service!
Katherine Lane . 2024-10-21
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Jaya was lovely and a pleasure to talk too
luke jamison . 2024-10-21
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Very pleasant and friendly, Jaya made our baby happy and welcome
Jason James . 2024-10-21
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Had a great time with great service from Jaya
Matthew Cameron . 2024-10-21
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Fab and the service with hostess Jaya was excellent thank you 😊
Mandy Foley . 2024-10-21
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Had a Cesar salad which was surprisingly good given the fact it is an airport restaurant. Shojay’s service was great bringing us our drinks and food quickly and clearing our table and others around us as people finished.
Daniel Bryan . 2024-10-20
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Served by shojay! He was great :) food was expensive but arrived quickly!
abbie evans . 2024-10-20
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Ranjeet was very helpful and friendly. Food good for the airport!
Sophie Caunter . 2024-10-20
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Handy restaurant in departures. Food on the pricey side, but is tasty. Would be handy to have link to table ordering on website as many tables didn't have menus to scan QR code, and solo travellers cannot leave stuff at the table to order at the bar.
Keith Ryder . 2024-10-20
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Shown to table, and then cleaned, very helpful staff
George Thomas . 2024-10-20
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Our waiter Shojay was amazing. Food was phenomenal would definitely recommend.
Neve Daniels . 2024-10-20
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Thanks Habib for finding my food when my fat fingers had keyed in the wrong table number in the app. Very kind and helpful service.
Andrew Carey . 2024-10-19
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Habib was most helpful, friendly and swift with his service. Thank you so much for making the start to my holiday even better 😁
Keri Ritchens . 2024-10-19
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5 star review for Habib, who was amazingly helpful. We were waiting in the queue for the bar and Habib asked our party size, came back to say he had sorted us a table, and will hold it until we had our drinks. Brought us food menus, and was friendly throughout 👍
Matt Redding . 2024-10-19
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Habib was an amazing help, we got here nowhere to sit he went out of his way to make a table and find us chairs. Great guy.
Rhian Foxhall . 2024-10-18
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Habib was very Helpful and Happy to Help
Nigel DICKINSON . 2024-10-18
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Did not eat, but had a bottle of wine, it did not come with a cooler, got up to ask for one ,but before my ass could leave the seat Habib was over asked what I wanted ..got me one straight away great service fron habib Thank you
Jacqueline . 2024-10-18
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Very friendly stuff, Johney was lovely!
Diana Cespedes . 2024-10-17
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Briggs & Stow the final kick in the teeth before leaving Bristol, Britain. If you thought the exorbitant airport drop off fee and a £2 airport trolley fee weren’t bad enough. I had their signature sausage and mash which left an even more unpleasant taste in my mouth. On the plus side the dinner will stay lodged inside me through my flight this evening as I struggle to address the extensive grease intake.
sam son . 2024-10-17
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We arrived with our children and were hosted by Jhoney… who had our children in hysterics with his singing. What a lovely atmosphere and such a change to have wonderful service and friendly atmosphere. We also were served by Rabby who was fantastic! Well done for a good job and making us welcome! 👏🏻👏🏻👏🏻
Francesca Coles . 2024-10-17
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Okay, so the burger was as to be expected in an airport, and I probably should have chosen the curry. Having a cold Newcastle Brown helped, though! The atmosphere was also as one would expect in an airport: busy, loud and with lots of tired/stressed/excited people from different countries and different queeing customs, I would think. HOWEVER: I had the pleasure of meeting an employee called Habib, who was very effecient, humble and nice. He was also sweet enough to stay for a bit in order to answer our questions about things like wages, the job market and opportunities for someone who has a masters degree, like he does. Allthough this place is very lucky to have such a nice man in staff, his skills and resources surely belong elsewhere, with a sallary to match. Thanks again, for the stellar service, an interesting conversation, and hopefully we'll see you again! Running the airport, I hope. Or in a Norwegian company. ✊🏾✌🏽🤞🏼
Anne Louise Wolff . 2024-10-16
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Was very busy but Habib got us both seats with minimum of fuss. Had a couple of drinks and a light snack. Many thanks to Habib and Brigg and Stow. Would recommend.
Chris Stapleford . 2024-10-15
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Great Place and food. Special thanks to the great Habib
Riccardo Casamichiela . 2024-10-15
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Food was expensive as expected at the airport but didn’t feel the taste matched the costings. Service was good. Received great customer service from Jaya. Very friendly and informative.
kelly hitchen . 2024-10-14
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Just what I fancied after a day of travelling and quick service . Bit pricey but expected at an airport. Thanks Jaya
Claire Munn . 2024-10-14
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Lukewarm, average food. Broken phone charging points. Very high prices. Staff are polite and friendly and the food comes out quickly but it's clearly reheated junk, aside from the chips which have been kept just about warm so they're somehow both tough and soggy.
Gavin Wilson . 2024-10-14
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We asked for chips to be replaced on one portion as they were cold. We were left waiting 20 minutes. I complained to the duty manager. He was apologetic. The chips finally came from the kitchen as we were complaining to him about the wait and the service and quality of the food. He refunded me for the one portion of chips. Scandalous treatment!!! Not even a sincere apology. A duty manager who needs retraining in customer service values and staff who need to understand that people should receive their order quickly and ensure the food is hot. Plus the portion size and presentation was not worth the money £50.55 we paid for basic fast food quality muck.
David Heath Williams . 2024-10-14
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Nice lady (Jaya) helped me get my food. However, my food arrived much later than expected as it wasnt possible to locate my table number. The table I was sat at had no table number. The told the staff at the bar who told me to give them a table number close to where I was sat which I did. The guy who took my order told me he understood where i was sat. However, he either forgot to tell the people who deliver the food or didnt understand where i was sat, but just said yes anyway. Jaya a good worker.
Daniel Lewis . 2024-10-14
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We had an amazing time waiting for our plane. We had food and drinks the food was amazing and the drinks were great. There was a really good atmosphere with lots of laughter. Jaya one of the staff was an exceptional and was really good with our 1 year old nothing bad about this place. Callum
Callum Wykes . 2024-10-14
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Lovely food and atmosphere, all the staff were incredible even though it was busy, Habib was very helpful, finding us a big table for 6 of us. He was great, thank you for starting our holiday off to a lovely start.
Ffion Murray . 2024-10-12
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Habib have got excellent customer service , got us seats soon as we got here and drinks , very fast service , for a very busy place , very happy and welcoming . We need more Habib's
Lisa Hard . 2024-10-12
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Habib provided a great service, would recommend.
Morgz . 2024-10-11
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Habib was very nice and accommodating
William Wright . 2024-10-11
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I was only here briefly but I was served by Jaya and she was very friendly and a lovely waitress
Sinead Higgins . 2024-10-11
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We ordered from the table speedy delivery of our drinks and food Jaya gave exemplary service
Sarah West . 2024-10-11
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Brilliant food Jaya was brilliant and very attentive
Grant Thomas . 2024-10-11
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Lovely staff especially Bini , tables could be cleared quicker food & drink good
Teresa Dawkins . 2024-10-11
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Habib was quality when he served us
Ryan Taylor . 2024-10-11
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excellent service from all especially jaya
cheryl Titcombe . 2024-10-11
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Jaya gave lovely service and the tables were being cleared and cleaned as I came in which was great as that's not always the case with restaurants that are busy
Gemma Faldon . 2024-10-11
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Honey was absolutely fantastic, very sweet and accommodating!
Josephine Gyasi . 2024-10-10
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Jhoney was really helpful - our drinks were delayed and he checked on them and ensured they were delivered promptly. He was very friendly and happy to help - excellent service.
Benjamin Thomas . 2024-10-10
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Fast, cheap microwaves food. And WAY, too expensive :( worst airport ever (Bristol)
David Luke Napier . 2024-10-10
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Nice restaurante at Bristol Airport. Good Pub food and beer selección. Very good service by Habib
Quino Arcusa . 2024-10-10
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Lovely lovely service by Jhoney after a long 2 days working and stressful time waiting for flight as my daughter is in pregnancy pre assessment unit with a week to go. I need this glass of wine.
Rachel Robson . 2024-10-10
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Great staff! Especially Jhoney who was really nice and kind!
Hasan Nabhan . 2024-10-10
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Great service from Jnoing - chips portion was small though
Fiona Wilson . 2024-10-10
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Habib was very helpful and set our table for us
Andrew Fieldhouse . 2024-10-09
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Habib went above and beyond to help us understand and process our online order
Ted Moulson . 2024-10-09
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Habib was great, very friendly and always smiling!
Lewis Coleman . 2024-10-09
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A very warm and friendly welcome by Habib. He recognised my mother was old and struggling with her disability and was quick to find us a nice table in a good location for her. Very helpful.
Jason Doran . 2024-10-09
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Habib was so friendly, he helped with our order, was interested in our holiday plans and where we were from. Thank you Habib you started our holiday off in style!
Joanne Evans . 2024-10-08
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Habib gets 5 stars for his service
Nick Fitrzyk . 2024-10-08
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Our first time as a married couple, and me and my wife, had the most amazing experience here with habib, his service was most excellent, and really lift the atmosphere with his presents, would highly recommend this establishment 👍👍
Josh Letten . 2024-10-04
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Jhoney, was very helpful promoting himself
jerry evans . 2024-10-04
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Jhoney hummed mission impossible to us... priceless
Natasha Albinus . 2024-10-03
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Jhoney was really helpful in finding us seats. Really great number of staff
James Ridgway . 2024-10-03
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Good food and Excellent customer service from Habib and Sumaye Give them a promotion! Lovely people ❤️
Ramona Müller . 2024-10-02
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We were at Bristol airport on 24th September, Habib was extremely conscientious and helpful and found us a table when we couldn’t find one and was on hand if we needed help with the app. We only purchased drinks. Prices are extortionate!
Julie Hooper . 2024-10-02
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Got a splendid service from Habib.
Cornelius Chakabva . 2024-10-02
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Habib was very helpful. Very pleasant and polite
Kevin Redmond . 2024-10-01
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Friendly staff, left the bar and partner left her phone behind, Personal thanks to Habib for finding the phone and keeping it behind for us to collect, a real gent.
Luca . 2024-10-01
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Went there on the14 September had 4drinks and 4rolls was given card machine to pay tapped on it to be told it didn’t go through so re done card put in the machine done pin all good checked my account to see both transactions have gone through for £57.74 emails and sent photos of bank statement 4weeks nearly and still no contact of them bit piped of to say the least 👍
Margery J . 2024-10-01
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In one word, "avoid". Painfully slow service. When food arrives it does not taste of anything. Very poor quality ingredients used and cooked badly. The coffee is like brown water. Does not taste of coffee. For this you are charged a small fortune. To reiterate, and in one word "Avoid"
TheYoungRetiredCouple . 2024-09-29
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Raihan was such a lovely man very helpful nice to see
jim Campbell . 2024-09-28
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Outstanding service, lovely service, Raihan was great!
James Dowle . 2024-09-28
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Coffee weak and warm, breakfasts dry and only warm and not that great. It wasn’t even busy, plenty of staff, but all very disappointing. Lesson learnt, this is the second time, next time bother
Sue S . 2024-09-28
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Nishat & jhoney, sang for us, amazing! Lovely staff
Eva Whittall . 2024-09-26
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Friendly helpful staff. Thanks particularly to Habib who helped with our food order and ensured we had everything we needed!
Gerard McGarry . 2024-09-25
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Dreary monosyllabic staff,,filthy dirty bar area, food on floor and criminally overpriced beers considering the (lack of) service and incompetent staff. Utterly dire
Charlie Williams . 2024-09-25
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The waiter was great and very attentive
Sarah Bellis . 2024-09-25
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Habib was very helpful. He’s a genuine guy and always very welcoming.
Kajilo Mambwe . 2024-09-25
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Jayhan - cheers. Sorted. I needed that meal. Loved a feed before getting on the flight. Good fish n chips. Could have done with mushy peas on the side though!
Nick Shell . 2024-09-25
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Good range of food x clean and tidy x staff were beautiful kind and professional very polite. Service was quick and good was well presented. Wasn’t as hot as we would have liked but it was yummy.Table service available using QR code. Good range of gluten free and dairy free options menu very detailed and also when using the codes photos were lovely and clear x easy to order
sherrily . 2024-09-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Under new management have to wait and see what they can do. So much better than the previous management. Kitchen needs to be sorted quickly, this would make a huge improvement. Plus a lighter decor would make it more inviting. Staff are nice and willing to do what they can tomake it nice again.
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Went here for the first time with friends and can’t fault it! I booked for 15 adults & 13 kids with 5 days notice. They gave us their function room and asked us to preorder via email which we were happy to do. We asked for the kids meals to come out first for 5:30 and then adults. They did just that and called all meals out by name of who’d ordered it. They were great at coming in the function room and clearing plates and glasses regularly etc… all the food orders were right! The staff were really nice! Majority of us were very happy with our food - a few of the meals felt like they’d scrimped on the chips a bit but overall very happy and will definitely go again!
315 Opinions
We had a lovely lunch with friends here today. Table service very good and all staff that attended to us were excellent. Not the cheapest meal but good value. We enjoyed steak as well as other mains. We all enjoyed our puddings. Excellent red wine and we thought the gardens looked great for a good weather day.
305 Opinions
Decent (and cheap) beer, but toooo many TV screens showing football to a 3/4 empty pub