Village Pub & Grill in South Gloucestershire

I would like to leave a review about the wonderful fitness trainer Svetlana. Svetlana is a true professional in her field. Each lesson is useful: she competently selects exercises, taking into account individual needs and goals. Thanks to her approach, training is interesting and effective.

Clean rooms, great amenities, and an amazing gym! Special shoutout to Rosie, super sweet gal!

These are well designed hotels with everything you need for a stay. My only gripe is the self check-in does my head in. The bedrooms are perfect for a stop over nice and clean with great comfy beds. Everything is in the right place usb ports next to the bed, I like the bathroom how you can make it clear or smoke effect so more privacy. The bar was open till 12 and food was served until 10pm I had the three burger sliders which were very tasty. Perfect set up for touring bands.

One of the best hotels I’ve stayed in! Really accommodating staff, lovely food and a brilliant nights sleep had! Gym is fantastic, lots of equipment and Rosie the gym manager is so helpful, and supportive when doing your workouts.

This hotel is so amazing, we met with Rosie and she was great, it was super clean and really nice, went with my brother and was great!

My stay at village hotel was very wholesome. Great ambiance and lovely customer service. My favorite place was the gym, very well equipped unlike other hotels and the gym manager - Rosie was super helpful with some of the machines. Highly recommend!

I have visited this hotel now a few times for work, also so clean and staff are very helpful especially Rosie

Hotel is very tidy and staff always very welcoming. Food is good too and always a good range of sports on. I mainly only use the gym everyone is always really friendly, especially Rosie always so happy and supportive

Excellent 5-star gym equipped with top-tier facilities! I had a great experience—staff were incredibly friendly and welcoming. Rosie greeted me on arrival and was exceptionally hospitable throughout my visit.

Rosie is a brilliant pt always pushing you to do better. Bubbly personality making classes more fun. Great with personal training. And preparing me for my hyrox comp,

I recently used a guest pass and I was really impressed with this gym and it’s facilities, I would like to mention Rosie in particular as she made me feel very welcome and gave me all the information I needed and wanted. I would highly recommend!

Rosie was very helpful and very kind

Lizzie helped me book a table for the football finals and ensured everything was set up before I arrived.

I rarely leave negative reviews, but my experience at this restaurant was truly disappointing. From the moment we arrived, the customer service was inattentive and unwelcoming. We waited a long time just to be acknowledged, and once seated, the server seemed rushed and uninterested in helping us. Questions about the menu were met with vague or dismissive answers, and it took forever to get drinks or even basic things like water. Our food arrived late and lukewarm, and there was no apology or follow-up from the staff. It felt like we were an inconvenience rather than valued customers. The food itself was decent, but the poor service overshadowed everything. With so many great places to eat in the area, I won’t be coming back—and I wouldn’t recommend it to others unless the management seriously improves how they treat their guests. The table are very dirty and no one is coming to clean 🧼

Rosie was really welcoming and helpful with everything! Great service

Disappointing Stay at Village Hotel Bristol My recent stay at the Village Hotel Bristol was unfortunately underwhelming, leading me to rate it a 2 out of 5 stars. While the hotel's location is undeniably convenient, particularly for access to motorways and local attractions, this positive was overshadowed by several significant drawbacks. The primary issue was the pervasive noise. The walls between rooms felt exceptionally thin, allowing sounds from adjoining rooms to easily penetrate. We were frequently disturbed by general door banging and conversations at various times, making it difficult to relax and get a good night's sleep. Adding to the discomfort, the bed was not exceptionally comfortable. It is made up of two single beds pushed together, creating an uncomfortable gap in the middle. Another major concern was the condition of the bathroom, which was riddled with mould in multiple spots. This is a basic hygiene standard that was clearly not met and severely impacted our comfort and perception of cleanliness. Finally, the housekeeping service was a major letdown. We placed the "Please Clean My Room" sign on the door in the morning, expecting it to be serviced. However, upon our return in the evening, the room had not been touched. When we attempted to address this, the online help desk proved unhelpful, forcing us to go downstairs to reception to complain. There, we were informed that the cleaning staff leave at 7 PM, meaning the room could not be cleaned. We were only offered fresh towels and toilet roll, which was a poor substitute for a properly serviced room. In summary, while the location is a plus, the persistent noise issues, uncomfortable bed, mouldy bathroom, and inadequate housekeeping service significantly detracted from our experience, making it a far from ideal stay.

I am absolutely appalled by the experience we had at this Village Hotel. We discovered bed bugs in our room while trying to get ready for a wedding we were attending. It caused enormous stress and completely ruined what was supposed to be a happy, memorable day. When we asked to speak to the manager, he refused to come out and speak with us. Instead, he let member of staff to deal with a serious situation—which felt incredibly dismissive and unprofessional. We were told there were no rooms available, then told we were being moved to another hotel, and suddenly—magically—a room became available after all. The whole situation became a complete joke and made us feel like we weren’t being taken seriously at all. I followed this up with a formal email complaint, which has been completely ignored. No response, no apology, no accountability. We also showed the staff member a picture of the bed bug we found and still there was no urgency in making us feel comfortable about staying there.

Used the gym - Rosie was super helpful during my workout x

The staff and service was exceptional. Rosie in particular was super friendly and helpful!

Recently just joined Village Gym, so started by going to class Rosie has been very helpful and showing how to use the equipment as well

Rosie is really helpful and is very friendly whenever I visit, definitely makes my experience more enjoyable

I visited the gym and Rosie was very enthusiastic and helpful. It was a pleasure meeting her and much more of a pleasant experience. Thank you Rosie!!

Brilliant gym and lovely staff. Big shout out to Rosie who made me feel very welcome and was really kind - what a great asset to the Village she is.

I had such a great experience at Village Gym, I will definitely be back! Big shout out to Rosie who was extremely helpful, polite, and provided me with exceptional customer service!

Lovely food. Stayed for work purposes. The staff was attentive, especially Rosie.

Rosie has been a huge motivation for me. She has been so helpful and amazing!!

I really love the facilites but I mainly use the gym. Always really clean and all staff are friendly especially Rosie. She always goes out to her way to help you. Couldn’t recommended this place enough!

Hotel is very tidy and always welcoming. Food is good too and always showing lots of sport which is ideal. Mainly use the gym, lots of equipment, tons of classes and everyone is always friendly. Becky the manager is always full of energy and a smiling face when you come in to the gym making it a welcoming environment! Great gym and people. Great village hotel!

Went to Village Gym on a day pass, didn’t really know my way around too well but a lovely young man (I believe his name is Huxley?) directed me in the right direction. Excellent customer service and a delightfully polite young man you are Huxley.

I had a great stay. Huxley Salvage was very helpful in the gym and very friendly.

Great gym, Huxley was especially helpful showing me how to use some of the equipment around the gym

I’m new to the gym and i don’t know what i’m doing yet, saw one of the people working here and he went above and beyond to make sure that i am executing the exercise correctly so that i dont hurt myself. Thank you very much Huxley.

Had a PT session with Huxley - such a lovely guy ! As a new gym goer he really made me feel comfortable trying things I hadn’t done before, he was very patient and encouraging. He’s super positive, it’s contagious ! Excited to keep working with him, I recommend everyone book in with him ASAP!!

We,ve had a great time at the village hotel. A great location, really welcoming and Lizzie was such a super host for our evening meal

Hotel was perfect.. Great Bar and food. Waitress Lizzie was a little superstar who couldn't have treated us better. Thoroughly recommend.

Good price, for such a hotel. On the downside it was just that it was a bit dirty in the room unfortunately. Also the shared bed is 2 beds joined together which is a bit uncomfortable. For an extra £12 you can get a great breakfast. Very interesting button near the shower (I will not reveal the secrets, I think you will understand later). In general, for its money - a great option

Fabulous Burgers especially the Wagyu really tasty with a good bunch, and a very helpful waitress called Rosie, highly reccomended

Brilliant room & great value. Food was excellent in the restaurant with fantastic service from Katie.

Bit of a mixed bag for an overnight stay post hospital. Felt very much like a party place rather than somewhere to unwind. Couple of annoyances. Room was right next to the 5th floor lifts, all night all we could hear was ‘going down’ very annoying. We also were plagued by post party idiots banging on the door. Not the hotels fault but a symptom of the event that was on. Room also has some weird bathroom see through glass affair going on. You can frost the glass but it is still odd… Food wasn’t too bad, sports bar type affair, no complaint. Intended on using pool but couldn’t face it after the previous nights antics and lack of sleep. Contrary to other reviews the staff were great. Helpful and friendly.

Very neat rooms and modern settings the interior decor and bar is very nice including Starbucks, it’s a bonus to have a pool gmy plus spa , I would highly recommend for friends or or family , how ever it is pricey and complimentary things should be improved like Aztec Fridges or some cookies would be nice. A note pad or telephone to call reception would be very handy . But all together village is great.

Popped in for some drinks, And had lovely service. Thank you Adrian for a great time

First time I came to the resuatrant downstairs since I usually only go to the gym here. I was impressed with the food and with barman Adrian's service

i couldn’t recommend pub and grill enough! i was welcomed in by Rosie on wednesday and she was so lovely and nothing was ever to much trouble, her smile made my day! she recommend the buffalo chicken wrap and it was lovely!!

Good selection of beer, extensive menu and very pleasant staff. Gym is nice too, very modern looking. Adrian at the bar was fantastic!

We had a great leaving party in the bar area. The team were fantastic, but Gabriel was excellent when sorting our food and dealing with our requests. A great evening

Good variety, location with links close. Great barman named Adrian, excellent service

I like Barman named Adrian, really professional young man,

A hotel that provides everything you need. Gym, swimming pool, very good food, friendly Service especially a nice Young man Adrian. Enjoy your stay.

Really good experience, nice food and great service from Adrian who was on the bar

Not often I can compliment all aspects of a place but this place is top notch. Great booze. Good entertainment. Cosy and chill vibe. Food is great, well presented and tastes even better. Best tenders in Bristol. Barman Adrian is great too and a great asset to the team here. Will be visiting again most definitely.

Love this hotel, amazing atmosphere, kizzie serving you with a lovely smile and professional, big smile and happy to serve you, lovely stay 😊

Rosie, was an amazingly lovely waitress 😊 it was nice having her attend to us. We would love to come back

Rosie in the pub at Bristol was very helpful and friendly staying next week again because of the friendly helpful Rosie

Last Friday, me and my partner went into Village hotel for some drinks & food. We weren't planning on getting food but after getting to know Gabe, he recommended the buffalo chicken wrap for my partner. He was also very quick with the drinks and very professional 😊 he created a lovely atmosphere for the place, thank you gabe!

Great day at Village today. Chilled swim, pint of San Miguel and a great stuffed jacket potato. Very friendly barman Sam.

Had a lovely evening. Becky served us in the restaurant, she was great, really attentive and has a great awareness of allergies, going the extra mile to make sure we had a great evening. Thank you Becky!!

when I went to village hotel I found that the service was amazing I had the best sever her name was Rosie she was so lovely and kind and had a bubbly personality. The room was perfect and clean and the receptionist was lovely in helping me with my booking and with being helpful with my stay. Genuinely like this place a lot with amazing food aswell as a lovely big gym aswell I love it

Very loud banging from the 24 hour gym that makes up the entire 1st floor. My room was literally shaking, you could hear the hangers rattling from the impacts, this went on all through the night to the morning. And I was on the 3rd floor, I can imagine down on the 2nd floor it must of felt like incoming mortar strikes. Ridiculous to allow that to carry on while guests are trying to sleep. I've noticed reviews going back over a year of this same issue, the hotel responds how invaluable your feedback is but they've done nothing about it, show's how much management really care, no they got to let dave hit his max weight deadlift at 1am. Was woken up at 6am with loud house music blasting from the gym then, you got to laugh really. Small window in the bathroom working overtime to provide natural light into the main room, hence the glass partition, interesting decision from the architect, maybe it was purposely designed to provide a 'here's what not to do' case for building science students. Room was average, small, hard bed and pillows, no luggage area, bathroom was cold and damp, nothing dries in there, in the winter at least, black mould around shower and window seals and the extractor fan sounds like an airbus a320 about to push off the gate. The interior is visually pleasing to some extent but the closer you look you realise how cheap the materials are. Just sub par from a 4-star hotel I would say, look at the other 4-stars in town like Marriot Royal, levels above. Also an observation, there seems to be a overwhelming amount of 5 star reviews all name dropping the same people, I used all the facilities, gym everything, didn't catch any staff members names, just a bit odd.

kieran is a great bar person always service with a smile and very efficient with dealing with your order. Keep going Kieran!

Nice, but food & drinks expensive.

Hotspot for bicycle thieves. They can cut good locks in daylight too and steal bicycles. Some hotel staff might be linked to this. No co-operation from the hotel for CCTV footage.

The cleaner that cleaned our room didn't do a tidy job. The breakfast could be richer. There is no telephone in the room, so for every enquiry, you need to go downstairs to the reception. Easy check-in and out.

Met with colleagues as local spot for a great food and beer. Needed a quiet space for an urgent client call, and the Sales Manager Steve offered me a small meeting Pod which ideal to have this call in. Great meeting facilities which I wasn’t aware of. Many thanks

I attend the village gym daily for classes & come in & have a coffee in their Starbucks after. The staff are always very lovely. Sharon is fantastic & today I was served by two lovely ladies called Julia & Brooke. So friendly & always approachable & kind. Coffee is always spot on too.

Just leaving a review as a enjoyed fantastic lunch at Starbucks Julia and Brooke were amazing Andy

Village Gym Bristol is one of my favourite places to hang out! I regularly use the gym and always get greeted with a smile in Starbucks by Julia and Brooke ☺️

Great experience at the village hotel again. Stay were all so friendly. Naj at the reception was extremely polite and helpful. Will be back for sure

Great bar staff, Nick and crew were on top of everything in the bar… super busy evening, food was great and Guinness poured just right.

Adrian was great - very lovely. Really enjoyed my stay.

Jordan was very polite and helped me with something another staff member couldn’t do.

Jordon checked me in and his customer service skills are amazing and I was really pleased with the check in and made me very welcome here at the village hotel Bristol.

Maddie’s servcie at the bar + grill was outstanding and so welcoming will definitely be returning

My son booked us a night here. Lovely hotel approx 2 miles from Cribs Causeway. Modern hotel. Rooms were new and spotless. Breakfast was only £10 each and there was plenty of choice. You do have to pay for parking which is annoying. The hotel has a sports bar vibe to it. Swimming pool and a huge gym. Great hotel Kingsize bed Would definitely stay again.

You’d think that the venues cozy beds, modern bar and heated pools would be the best thing (and mind you they are fantastic) however what sold me was the customer service. I work for the UKs biggest pub and bar chain and know a good employee when I see one. Alana gave exceptional service. If not the best employee I’ve come across at a hotel and bar in many years. She was so professional, other company’s would snap her up in seconds! I’ll definitely be visiting again for it’s fantastic services and amazing service.

Lovely,friendly and always great service Especially Alana she went above and beyond for us…thanks will stay again

Went for a business trip to this lovely hotel…Great gym and spa facilities Very nice helpful staff…Alana in particular What gem and happy lady she is *

Brilliant hotel, leisure and business facilities. I use it for all. Steve Schwartz is particularly helpful and is constantly going the extra to ensure I get the maximum satisfaction each time I visit.

I’m a member of the gym, and I decided to work from the pub and grill. I met Alana, she was absolutely fabulous/helpful with her food suggestions and her service was faultless! Pleasant afternoon spent working/eating. A gem to the team at village Bristol!

I pop in to work here from time to time, and it’s always a great experience. The space is comfortable, and the atmosphere is just right for getting things done. Alana has served me a few times, and she’s always so friendly and helpful - it really makes a difference. Great spot with great service!

Steve Schwartz and the team are always helpful and friendly. Vworks space is always very clean and tidy and an excellent place to be. Always a great place to be.

Village has been great for the last year Been using the gym and the V-Works space pretty much everyday Steve’s been great at making me feel welcome and happy to answer questions I have 5/5 stars from me

Recently joined the VWorks space/community at Village. Been a great start, and the work space is excellent. Steve Schwartz the Director has ensured I’m well looked after. Will highly recommend to other colleagues.

I use the gym a lot here and often watch football and have drinks in the pub and Alana is always so helpful and welcoming. She is a real asset to the Hotel.

No reception greeting, awful self check in. ROOM FREEZING COLD ON ARRIVAL, HEATING NOT WORKING. Why am I paying extra to use the gym, pool out of action, restaurant service slow, food awful. AVOID THE VILLAGE HOTEL BRSTOL!!!

Great food, great atmosphere, friendly staff

Always have a great stay at Village hotels and this was no exception. Thanks to all the staff who went out of their way to make it a pleasant stay.

I love village gym, i am tring to go 2/3 times in a week. All the staff is very good, but i like staff Dina, she is so nice and very corporative.I really want to recommend village gym,spa and hotel as well. I like there coffee ♥️♥️ always love to go there ♥️♥️..

Used the Gym, hotel and facilities, amazing experience, especially Taryn and Rosie were excellent, highly recommended

Can't beat going No2 in a glass box

Great gym and really love the classes here. Rosie and Emily are brilliant instructors! Always a warm welcome from Dina on reception

Trained here a few times and loved it! Staff are always welcoming and lovely, including Emily Rosie and Dina who helped me become familiar with the gym.

Lovely gym, Rosie, Emily and Dina are always really helpful when I have questions and know what they’re talking about in the gym.

Have been to this gym quite a few times now and the staff are always so amazing!! Rosie , Emily and Dina have been especially helpful on the times I’ve come in !!

Great Gym during would recommend. Especially Rosie, Emily and Dina on reception. Well done all a great place.

I go to this gym regularly and always find Emily, Rosie and Dina with friendly faces! The staff are very welcoming and there’s a great atmosphere, perfect hotel stay!

I recently came to this gym and had a very positive experience, thanks to Emily, Rosie and Dina who helped me get familiar with the gym and the equipment that is provided. Highly recommend

Great place. Decent atmosphere and bar. Love the high protein food options. Great gym with good PTs (recommend Emily and Rosie!). Dina on reception especially helpful.10/10 would visit again.

Regular gym user, staff are always always approachable. Always receive especially good service from Emily, Dina and Rosie.

Great location and facilities, staff always friendly and willing to help. Shout out to Taryn and Rosie who always greet you with a very warm welcome.

Good place to stay great service great helpful staff Taryn and Rosie helped me to navigate all the facilities definitely will recommend to friends