Village Pub & Grill in South Gloucestershire

went here for a meal. kept bringing wrong food to table and then no food at all. dishes brought out at different times so we all had to eat at different times. half the food was cold, portions varied massively, our tables fries were a third of the size of people on table next to us, annoying when you pay £18 for a cold dry vege burger , and a handful of cold fries. they totally forgot my friends meal and then another friends dessert....when it did come they gave him a kids ice cream! at this point we gave up! total waste of money and couldnt relax as constantly chasing staff for our order.

Just leaving a review as a bar and grill restaurant customer. I eat their regularly and the staff service is great and the food very good. Nick the bar and restaurant manager is a credit to the hotel. Always helpful and cheery. Andy

I found that the room was clean and room with very comfy and the service was amazing especially from a beautiful young girl her name was Rosie excellent service from her and she was so kind and so sweet and so helpful in what I needed and she put a smile on my face and the location was perfect and easy access to get into with the receptionist being absolutely lovely and helpful overall perfect for staying in.

I came into pub and Grill for food last night, my waitress Rosie was so lovely, nothing was ever to much trouble and she is always smiling. Big thanks to her for making my evening perfect!

Great gym, small but modern, clean and comfortable rooms, lovely bar and restaurant (christmas lights brilliant!). Very friendly and helpful reception and restaurant team. It would be great if the menu could be marked with GFO, but in the meantime the lovely staff are very happy to assist! Big thanks to Becky - always on hand to help ensure my dietary requirements are accommodated without too much limitation or stress. Thank you!

Great staff, they help with anything!! Highly recommend

Fantastic establishment with fantastic staff, especially Adrian on the bar. Special thanks to him for great service!

Came in for evening drinks and in the morning for breakfast with family. Alana and Chris were amazing. They were friendly and they both made us welcome. Strongly recommend the hotel to anyone who wants to be served by great staff especially Alana and Chris the manager! Thank you !

The hotel has inconsistent quality. I stayed in two different rooms. The first king size bed is alright but single rooms and next king size rooms had really hard beds and pillows. The room is rather small compared to other hotels of the same price. Also, the first time I stayed there, the house keeping seem to not thoroughly clean the room. In the bathroom, I found black grime underneath the shower holder and the shower bottle grill. They seem to have fixed this on my second stay. In addition, during my second stay I ate at their restaurant. They took 2 hours to serve our group of 5! One thing I cannot fault is the location to engineering firms. The hotel is next to Rolls-Royce and GKN. However, though there are bus stops nearby, the hotel is rather far from town. The receptionist is also friendly and attentive.

The food is absolutely lovely. The service is really good. The waitresses, Alana and the Manager are super nice and respectful. The inside restaurant is very clean.

Hearty pub foods, quick service. Nothing fancy, but not grubby, Quite busy, with reasonable ambiance. Not much more to say really.

Today I met Hannah and Jordan at the reception and they were very friendly and professional. They did answer all my questions and I even got some tips. I can recommend this hotel to anyone and I will be back when visiting the Bristol area. Great job guys. Thank you very much... Michael

Stayed overnight for a nearby event. The host team were outstanding, especially Naj who went above and beyond to make me feel welcome. The rooms were very well presented with comfortable beds and spacious bathrooms. We had a nice coffee and chat in Starbucks with lovely manager Holly and one of her team, and the breakfast had cereal, toast with butter and Nutella, some pastries, and full English breakfast buffet. Everything we'd wanted.

Been a while since I’ve done a morning hiitstep class. Thoroughly enjoyed this mornings sesh thanks to Rosie. Got the full 27 minutes and then some. Top job. 👍

I went to the village pub and grill to have a meal with my best friend and we had a lovely time our server Lizzy made us feel so welcome and gave us great suggestions on the menu. We went on the 26/07/24

I am Very impressed with the Bristol Village Hotel, A huge thank you to Carly (General Manager) and Chris and the amazing team at the Bristol Village Hotel, For Fantastic service from all the staff, starting with the friendly couteous cleaning staff who check on my room everyday to see if i need fresh towels, bin emptying, etc - very enthusiastic !!! The rooms are very modern, fresh, the beds are very comfortable, bathrooms very modern and clean and well presented, and importantly the air conditioning is very efficient - most welcome on very hot days !!! The bar/ restaurant staff are very friendly, efficient and attentive, the food is excellent too !! Photo show the bar / restaurant area (very clean and tidy) and the other photo shows the roast turkey Sunday dinner i had today - which was excellent !! There is plenty of parking on site and also a Starbucks which is a bonus !!! There is also a gym and swimming pool !!! Thank you Carly (General Manager) and her team for my perfect stay !!! also i must say a special thank you very much to Steve Schwartz (Director of sales at the Bristol Village Hotel) for buying my starbucks coffee and croissant and juice on my day of checking out !!! I cannot tell you how impressed i am Steve that was such a kind and generous thing to do !!! I Highly recommend this hotel if visiting Bristol - it is by far my favourite hotel in this part of England !! I must Also must say thank you to Charlie at the Hotel who answered my telephone query and immediately put my mind at rest !! Thank you for your help Charlie !!

Did not stay in the hotel, but had a meal in the bar/grill. Meal was lovely, but the service was extremely poor. Staff took far too long to take our order and dirty dishes were left on tables for too long. Waited 30 minutes for drinks and then 30 minutes for desert. One waitress seemed to be doing all of the work, whilst the ‘hostess’ stood around socialising.

Loverly place ! Rooms are nice and cosy . Frosted glass bathrooms doors take a while to get used too but are a great idea and a way to save space on the rooms! Extreamly modern for a great price too !

Lovely place and a special thanks to Adrian who gave a fantastic service and really looked after us would definitely visit again purely on the fact of how nice and friendly Adrian was towards us!! Definitely recommend!

Kieran and Adrian very polite and looked after me. Be coming back

We had an amazing stay here at this hotel. Rachel and Layla were amazing and they were super hospitable and helped us so much.

Hi, I work near to Village hotel and visit its bar frequently. Thanks to Alana that she is always kind, smiling and very helpful. Sorry that I don't know the names of other employees; they are also great. I happily recommend the village hotel bar.

We had a good stay in the hotel as the staff service was attentive and responsive especially Hana the receptionist at the front desk. She was so friendly and helpful. She welcomed us always with a smile on her face, ready to help and to do all her best to satisfy our needs.

Staff and room was spot on. My review is more for the food at the Bar and Grill. I ordered from the "Stacked" burger section. Piri piri double chicken burger. Trades description should be informed.. this "Stacked" burger came and the bun looked like it had no more than lettuce and tomato on. I opened it up and it looked like no more than 1 chicken cut in half. Very disappointed.

modern and clean hotel, beautiful bathroom, gym and spa area great, the only breakfast is very poor. very small selection of bread, you won't find any ham or cheese there, no fruit

Came in for food and drinks with work colleagues. Food choice was excellent and draught was good. Love the feel of the American sports bar and footy seats. Thanks to Steve S (think GM) who looked after us. We will return soon

Went to have food at village to have some food and I had a fish goujon wrap and it was lovely and kieran who served us was lovely and helpful and Steve the manager always welcoming

Just popped in for a quick drink after work. Damien served me with a smile and was polite. Steve the manager was helpful when I had a query about what was happening there this weekend. Always a pleasant experience coming here.

We recently used the village Bristol for a works evening social gathering. Other than not really having a Vegan menu and some clients not attending because of, I could not fault the service received on the night. Bearing in mind that we were a group of 25 the food was served swiftly (having provided food choices in advance), delicious food, good service received from Dan, Zak, Rosie, Ruby, Tash and George! Thank you team 😀

Great Service, food and drinks, good atmosphere and Dan was very helpful and accommodating in the restaurant/ bar.

Dan is excellent! Great customer service and his individual care of clients is highly commended. Dan. Thanks for saving me when I was choking x

Pleasant friendly staff and great food

Great rooms. Love the pub Hannah was very helpful!!

Staying at the village on business. Great atmosphere, special mention to Steve Schwartz for the great hosting

Visited here with colleges for some drinks and Steve Schwartz couldn’t have been more accommodating and helpful. Great atmosphere and venue.

Super pleasant and relaxed atmosphere.

Awesome experience, great host Steve Schwartz.

Excellent experience, couldn’t be better. Special mention to Steve Schwartz who was an unbelievable host.

Had a great service with Steve kristina and ciarian being very helpful with setting up the food and tables thanks all :)

Corporate credit card was debited twice at the restaurant due to waiter error. The cashier promised that if the expense showed at my bank invoice they would quickly refund - never happened! After coming back home and confirming the error made an initial contact , they asked for some card data. After my reply, they never answered back. My last 4 emails were never replied . I regret having trusted them .

Amazing hotel. Nice big shower lush beds perfect stay and Hannah on front desk was amazing .

Stayed at this lovely hotel prior to a work meeting. Staff were friendly and helpful, especially Hannah at checkout! Would definitely stay here again. Highly recommended it.

Dan was a good host . Could not do enough to help us .

Sam and Dan are really helpful behind the bar today 19th of the 4 /2024 great lads Looking forward to coming back Only gave a 4 location as I don't drive

Dan, Josh and bar team were really helpful- definitely returning here

The staff was really nice. The room felt like it was half a mile away with it being so far away from everything. Room service was fast as always and the chicken Goujons are amazing! Room had really bad windows letting water in but not a massive inconvenience. The app for ordering food never works, regardless of what Village hotel it is. For room service you have to order it at the bar instead of being able to order over the phone.

On arrival, we were greeted by the friendly Abi at reception. Her and her manager Steve were extremely helpful throughout our stay and they went above and beyond to make us feel welcome. We were also extremely happy with our rooms which were clean, comfortable and modern. In addition, we enjoyed a brilliant dinner at the onsite Pub and Grill; Tanna was an excellent host and the other members of the team - including Nathan, Pedro, Nina, Aliya and Theo - were also really welcoming and helpful throughout our stay. The service at breakfast was equally seemless thanks to Natalie, Christina and Claudia, and the food at all times exceeded our expectations. The onsite Starbucks is also a great addition and the staff there were equally attentive. Would 100% recommend this hotel.

Jojo was so helpful and bright star of the night. Steve made sure everyone had a great time and was amazing host also 5* on the dance floor

I often visit the pub and grill for drinks and food and have the pleasure of being served by the lovely Jojo with her sweet smile and Krisztina who’s always friendly and good chat. Will definitely recommend

Had a lovely meal with my sister last night at The Village pub. Food was great, one of the best burgers we ever had. Dan the assistant manager served our table and he was lovely, very friendly and helpful

Place was great. Pub was great. Beds comfortable. Hannah at reception was very helpful.

What a great service and meal from the team!! Thanks to JoJo and Kristina for an amazing evening with an amazing atmosphere

Amazing members of staff, fast, friendly, very welcoming and always smiling, nothing was ever to much to ask. big big well done to jojo, beth and Krisztina bringing the standard all the way up to 150% xxx

Jojo was so lovely in helping us throughout our meeting at the VWorks

"I recently had the pleasure of dining at this restaurant and was thoroughly impressed by the quality of their food. The chicken wrap was absolutely delightful, packed with flavor and cooked to perfection. It was clear that they use high-quality ingredients, as the freshness was apparent with every bite. Similarly, the hamburger was a standout, with a juicy patty, fresh lettuce and tomatoes, and a perfectly toasted bun. The balance of flavors and textures in both dishes was impeccable. Service was also excellent, with friendly and attentive staff. Highly recommend this place for anyone looking for delicious meals in a welcoming atmosphere. A true gem!"

Had dinner in the restaurant tonight and Jo Jo and Christina couldn't of been more accommodating. Food was delicious and the service was great

First time in a Village hotel, and we were impressed. Used the gym which is large with modern equipment. Then the pub / grill which is lively with a good atmosphere with friendly service.

Dan, was great and provide a location for the Afcon. Great Guy

Tidy, spacious and comfortable lounge with lots of massive TV screens. Great service. I surely recommend!

Excellent place to watch football matches ⚽️

Wonderful ambience and good environment relax.

Dan has good customer relationship skills. I highly recommend Village hotel

We stayed two days and everything was good except location its a bit out of the Way, rooms comfortable (beds could be better) got some good tech in the rooms, they are clean, got good WiFi, bar is good for drinks and sports, menu is a bit limited, spa,pool, gym good, we enjoyed our 2 night stay and would stay again 👍

Dan's hospitality was exceptional. The hotel's atmosphere, facilities, and rooms were very spot on. I will definitely visit again.

Absolutely brilliant spot to watch a game. Quality

For me the gyms 10/10 all facility's are clean. Tidy at all times. The equipment is always working and if broken not left broken for a he's like a lot of gyms I've been a member at. The staff are very friendly and helpful Rosie has helped me a lot through my fitness journey with her bank of knowledge. But genuinely for a gym of it's class it's highly up there for best in Bristol for me. The equipment maintenance being key and the constant keep up with latest equipment for us to use 👏🏾