Bella Italia - Bristol Filton in South Gloucestershire

If there is no star, I will give zero. I had not received the delivery, and now no reply from customer service, I need the refund.

Food was really nice very friendly server

Priscila is super lovely and welcoming and made our dining experience enjoyable. Thank you.

Served by the lovely priscila and another lady I didn't get the name of. They were all helpful and friendly. Food was lush, had the Christmas pizza- highly recommend.

I have eaten a fries with 5 pounds off so it was free. I wanted to eat some leftovers of 2 customers so I asked the waiter whether I can do this. He said that I cannot do this and ask me that whether I am hungry. Then, I said yes and he just let me eat 1 more fries for free. The waiter is so merciful to customer.

Kai was very lovely and attentive. Greeted us with the most welcoming smile and delivered exceptional service throughout!

Priscila was a lovely waitress, great service and delicious food

Very nice place to visit. Good food and good prices. Server was Priscila, very nice and pleasant waitress with a very positive attitude

Priscila was amazing! You can tell she really enjoys her job and has great interaction skills and attention to detail. The food was delicious and service from the walk in to leaving was great.

Had a lovely meal tonight. Tyler, our waiter, was lovely. Really friendly and attentive. Thanks Tyler 😊

Popped in for dinner last night with the wife and kids and was very happy with the food and service. Mila the manager went above and beyond and was very knowledgeable on the menu and helped with my wife's allergy requirements. Will definitely recommend. LOVED the tiramasu!

Delivery rider was very polite, unfortunately my pizza while tasting good arrived lukewarm, my garlic butter was too melted

Great service but absolutely average food. Bordering on bland, the canzone I had desperately needed some seasoning. Tomatoes overwhelmed it, maybe better without the tomatoes on top, which just end up making the dough soggy. Not something I'd ever have again.

After a few visits in recent months we find Kai consistently friendly and attentive. Also front of house staff are always welcoming and professional ensuring to ask about allergies, something particularly important to us as my wife is coeliac. Food arrives in a timely manner, and the place feels clean and well maintained.

Kai was very attentive and helpful.

Priscila was very friendly and attentive, food was delightful

We were served by Priscilla and she was so sweet! Thanks for an amazing service! Would definitely come back again! 😉

Priscila was very nice explain all about the allergy . Really good service . Thanks

Food was amazing. Our server Truly, was brilliant, she welcomed us with a smile and was very prompt with our orders! Thank you very much :)

Amazing service, great food!! Our waitress priscila was very friendly and helpful !! 😀

Nuce and clean, friendly staff members. Our waitress was Priscila who was very pleasant and efficient.

Priscila was amazing always checking how our food was and her service was really good and very quick. Thank you Priscila!

Our waiter Priscile was lovely and really accommodating for our visit with a newborn.

Thank you to Kai ( and, I believe, the manager) for making my wife feel so special on her birthday lunch. Great service from both of them

Great food and amazing service from Kai. He was really friendly, funny, polite and gave exceptional service. Had lasagna and tiramisu was really nice.

Excellent service from Kai and the team

Fantastic meal - Kai’s service was exceptional!

Had a lovely meal and ordered the 3 course set menu , excellent food , service, and atmosphere. I can throughly recommend it for a meal out .

Kai gave great and quick service, was so friendly and chatty which was lovely. Would 100% recommend!

Our waiter Kai was lovely and friendly

Didn't book ahead, but immediately welcomed and brought to a very comfortable table. Ordered a side of olives while we read the menu. They were unpitted and not as tasty as i would expect. Ordered a glass of Sangiovese, Red, very tasty. Ordered the carbonara, very tasty pasta, sauce, and ham, but felt the sauce should've been creamier? Our waiter, Kai, was near flawless. Attentive, witty, amusing, helpful, didn't get weird about how much pepper i like, and best of all, brought the chip and pin WITH the receipt. Too many places bring the receipt then disappear again for too long. Overall great, but could improve olives and carbonara sauce.

Excellent service from Kai and the food was superb.

Went for a birthday meal with family and it was a lovely restaurant. The staff member Kai was super helpful and accommodating when we wanted to come in and decorate before hand so thank you! Would return and recommend to friends :)

First time in Bella Italia and will return again and again. Kai your team member was so amazing, nothing was too much trouble. We did not have to call him over for anything, he just knew to come over at a certain time. Without him I’m not sure what to have expected, but from the moment we walked in to the moment we left he made us both so special. I have messaged all my friends to say how great the good and service was. He is an absolute credit to you. Don’t lose him.? Shout out to Kai. We booked for 6:30 today.

Seated and served food and drink very quickly, but did not feel at all rushed throughout our stay. Food was of good quality, well seasoned and sensible portion sizes. Nice music but not so loud you couldn’t hear or talk. Served by Kai who was very polite, funny and made us feel at ease throughout. Thank you.

The server Gida was lovely and friendly

kind and lovely woman who made us laugh. so sweet

Kai was so friendly and helpful 100% come back because of him

Kai was very friendly and helpful and couldn't do enough to make sure we were taken care of. Excellent service.

Good food and great service from Kai 🙂

Always a great meal here. We come regularly and the staff are great

Good service and good cooking 🌸 Everything is perfect 🌼

Kai is great at his job he was very attentive and has great customer service skills, always had a smile on his face and nothing was too much for him.

The server Kai was incredibly quick at making sure I had everything and was timely with his service

Super fast service for my hungry son which was hugely appreciated- waiter Kai couldn’t do enough. Great meal out 👍🏼

Excellent great food and service was excellent from gida.. Highly recommend

Good food and impressive service especially from Kai who has been our waiter twice now.

Very good food, accompanied by an even better service. Polite & friendly, not only today but also has been in the past whenever we've eaten here :), waiter was Kai, great as per usual

Ruby was our waitress, very friendly and attentive. Fast service and delicious food

Ruby, our waitress, was fantastic—friendly, attentive!

Ruby and the other servers really helpful and friendly. Lovely food would recommend!

Lovely family meal for a birthday. Food was hot and tasty, and friendly service from Kai :)

Great service and fantastic food. Thanks especially to Kai :)

Amazing service, incredible food, good atmosphere, friendly staff. Special shout out to Ruby my waitress!

Amazing friend , staff were welcoming . Our waitress Ruby so welcoming and helpful . Never felt rushed with ordering especially with the children

Fab, Kai was great, amazing service and very friendly.

As regular diner at Bella Italia Filton, always get a friendly greeting and good service. Good selection on menu, accompanied by some very palatable wine. For a change had rack of ribs and got to say they were the best ribs that I have had for a long time - juicy, tender, fall off the bone and smothered in a delicious bbq sauce. That genuinely surprised me for an Italian themed restaurant. Crisp, hot, calamari starter and tasty sticky toffee pudding for desert made my meal. Great, cheerful, service from Ruby as always. Thank you. I’ll be back!

I'm giving it one star because of the plastic plants. The world needs real ones and @BellaItalia can afford them. I've given average for the food and service because I'm not going in until they use real plants outside their restaurants. Please message me when this changes and I'll gladly try the food and think about five stars❤️

Nice food and atmosphere. Ruby was very friendly and helpful

Ruby was lovely and very attentive, food came out quick and she cleared our table quickly once we had finish too. Definitely would recommend going in.

Excellent food and service Kai, will definitely be back!

Kai great staff member, cheerful, polite and efficient.

Very enjoyable visit to catch up with an old friend, service was perfect - attentive enough without being invasive. Karl is a great host - took extra care with multiple intolerances and ensured we were both happy throughout our stay.

Please stop playing with the recipe, there has been a difference in taste.

Service was great. Very friendly and attentive. Food was lovely, tasted great.

Kai our waiter was lovely polite and very knowledgeable on the menu

Kai served us well tonight, very attentive, I had the calzone and my wife enjoyed the double chicken BBQ pizza. All freshly made and served hot with lovely cold fresh drinks. Thanks for a calming night out after busy days at work and for the birthday voucher which helped pay towards the bill - worth signing up for online news like that.

Lovely meal out for my husband's birthday. Great food. Excellent service from Ruby. Will definitely come again.

The food was amazing and the staff were very polite and helpful

The sun was shining, the food was great and Kai our host , was wonderful. Friendly but professional. Recommend!

I really cannot fault this place, not a huge fan of chain restaurants, but the staff here are great!!

Gida was really friendly and a great waitress

Lovely food and service from Gida

Great to have lunch here with Ruby & Adry on service! Thank you 🫶

Waiter was nice and food was great

Nice shop with beautiful decorations, and Ruby provided amazing services. Will come back next time.

Great meal with the family. Our waitress Ruby was brilliant. Great service.

I don’t eat out very often, however I think I have found the right place to eat from now on Upon my arrival I was met by Kai who immediately made me feel like I was going to have a great experience Jew was very attentive to our eating experience and I will definitely be back well done Kai

Nice food. Good V, VG and GF options. A bit on the expensive side, but comes really quickly. There's a blonde waiter with arm tattoos who is very nice and friendly.

Kai's been lovely - very friendly, diligent and made sure we enjoyed our lunch. Kai's delivered our food and drink very quickly, and we really enjoyed everything we ordered. Thanks very much

Kai was great at helping chose the wines we liked.

We had such a lovely evening, served by 2 exceptional young people . Kai and his female colleague. Delicious food, great service. Will definitely return, thank you

Absolutely poor restaurant. Would not recommend coming here unless you want your pasta dish to be watery and avoided behaviour from staff when new bigger tables arrive AFTER YOU.

Mila is a friendly, experienced and helpful waitress. She made us feel special and gave us good advice what to drink and eat.

Great place and great food and staff. Mila and Gida were great servers

Spent b day meal there. Lovely staff and helped make the day special without even asking!!

Had a wonderful lunch experience in this Bella Italia. Ruby our server was so helpful and lovely, she made the experience much easier especially when dealing with special dietary needs.

the waitress was extremely helpful and professional

The staff especially Ruby were amazing. Ruby was attentive and professional and served us with a smile. What a lovely visit. The food and Gluten free options were very good too.

The food was great, and the service was nice and speedy. Overall, I quite liked it

Brought my 2 year old for a early dinner, food was great and the staff was brilliant

Kai Passereau attended my table with an absolute kindness and the best client service. He is very professional, courteous and understand what the customer needs and wants. After an absolute busy day at work, I exactly needed these things - warm welcome with a smile, making me comfortable with the choice of my table, checking for all my requirements and quickest possible service as I was totally famished. Many boxes tick off for me for customer service.

It was absolutely amazing as our server kai was sweet and helped when we need him. He helped whenever he could and i really appreciate that :DD 10/10

Ruby was amazing! So friendly and really looked after us. One of the meals was not too good (not her fault) but she immediately apologised, offered a freshly cooked one or an alternative meal. It was dealt with professionally The manager then apologised and took the meal off of our bill (we hadn’t expected that). They then checked in to ensure we were happy with the new meal. Couldn’t have asked for more.

Been there so many times and the staff are the best part of the experience. Ruby was out waitress and she was polite, prompt and looked after us.

Ideally bit more sauce for the bolognese but otherwise very nice and delivered within 2 mins of the estimated time.

Gida provided excellent customer service, friendly and attentive. Thank you for a lovely visit

Gida was very attentive. Lovely food.

The food was soo fresh it was beautiful, the service from Kai was brilliant especially the candle in the ice cream for my fiancee birthday

Friendly and efficient service. Also great that able to use daughter's 30% off mains discount code and combine it with free Father's Day pint on celebration day. Nice to be able to try something from the new menu too.