Vellore Restaurant in Bath and North East Somerset

Food is okay and good atmosphere, but definitely horrible service. Most of the waiters don’t know what they’re doing, and it takes forever for them to come to take your order.

There was a 40-minute difference between the time when the appetizer and the main course were served. During this period, I kept asking the waiter when the main course would be served, but never got a reply. The waiter kept selling red wine and wanted to return the dishes that had not yet been served, so he said they had been cooked and asked us to continue waiting. Really bad experience

Fantastic service with lovely food and staff! The steak was amazing!

Reservation made in advance, yet for some reason, we had to wait 20 minutes to be seated. The food took 50 minutes to arrive, and the starters we ordered were entirely missed. The food itself was okay. Tables around us were complaining. Orders were being sent out late, wrong, or a combination of both. It genuinely felt like an episode of Hell's Kitchen (not in a good way!). I felt sorry for the staff; they were clearly stressed and the atmosphere was chaotic. For a 5-star hotel restaurant and the premium price tag attached, this is simply unacceptable. Overall, the experience was terrible.

We were on an overnight spa break and we each had £30 off our meal. The starter was a simple prawn cocktail. It was tiny and cost £17!!! The main course was nice though. I had pork belly. The worst thing about it was the wait. I like to have a rest between courses but we spent three hours in this restaurant and left before the pudding because we were so fed up with waiting. The guy serving spent most of his time chatting to his colleague. There were only a handful of people there, so he definitely wasn’t rushed off his feet. We enjoyed the spa but would never eat dinner in the restaurant. I did write and complain, to give them a chance to respond, but got no reply.

We had dinner then breakfast here and were very excited as this restaurant is advertised as award winning and always uses the finest ingredients. It just couldn’t be further from the truth. Seafood pasta had only five, heavily overcooked, prawns in it. Then the pork dish didn’t include any of the sundries it advertised, rather just a clump of Bok Choi. Breakfast was a farce. Bearing in mind we paid £28 for breakfast to be included with the room. We order coffees, which are apparently £4 extra each. These arrive and are the cheapest possible capsule instant coffee possible. We then order a full English and receive the stingiest little plate of cold food, missing black pudding. It was truly terrible. We mentioned we weren’t happy with it and were brought a free Eggs Royal (which would’ve been an additional £6). We were given a couple of comically anaemic, cold and overcooked poached eggs with some simply bad tasting salmon. How this restaurant is attached to a 5* hotel is beyond me. Truly a disappointment.

I think others are being too harsh. The atmosphere for breakfast was perfectly pleasant and the food was wonderfully prepared. Maybe the portion was on a bit of the smaller side, but I thought it was a wonderful way to wake up after a lovely night at the hotel.

We have a family birthday party at the hotel and booked table for dinner. We had a great meal here, the menu is small but all good selection. I had the pea soup to start, followed by steak and peppercorns sauce. The whole meal was delicious. The waiting staff were fantastic, we had arranged a cake and this was all done very efficiently.

Stayed at hotel, so we dined in, first evening. Thought our meal was superb, good value for money, for a hotel. My fish was beautifully cooked, desserts were gorgeous! Service was 10/10

We didn't stay at the hotel but I had in the past so knew the restaurant. It was a special evening - a meal to celebrate our Ruby Wedding. I booked the table the day before and then later that night looked at Trip Advisor. I then seriously considered cancelling the booking. However I worked on the fact that perhaps people are more likely to complain than praise so we went as planned. Thank goodness we did. We had a lovely evening - both in the bar and restaurant. The food was lovely - the ambience was quiet but welcoming. The staff were brilliant - special mention to Georgio, the waiter, to Bogdan and the bar manager. All were extremely friendly. The food was superb - well priced and great quality. It was a super night and the reviews were not what we experienced. Husband loved the Bath Sling cocktail too!

Stayed for 3 nights so ate dinner in the main restaurant and afternoon tea the subsequent day and then in the lounge area on other days. The food is expensive, we had a main of chicken with vegetables which was £24, however the meal was faultless. The chicken was so moist and each flavour complimented each other. You could see the time and care that had been taken to cook and plate the meal. We also had the gnocchi as a starter which I would really really recommend (£12). The deserts again were good, we had a chocolate pot which was a good portion with homemade honeycomb and fig tart. I was impressed that when we asked our waitress which dessert wine would complement the fig she could discuss the different wines and what they offered. Certainly recommend for dinner despite it being a little pricey due to the high quality and great flavour. The only thing to add would be the wait staff were spread quite thin so it wasn’t easy trying to get someone’s attention for drinks and the room was so big which was lovely but lacking a little in atmosphere. However we were eating on a Monday night. On a separate day we had afternoon tea, again lovely and really good value.

We didn’t even get to our table due to disgraceful customer experience. I booked our Ruby Wedding Anniversary about a month ahead but minutes before we were due to leave the house we got a phone call to say are we still coming and we can’t do Sunday Lunch as chef has just said he doesn’t have the supplies. They said they we could have the à la carte menu instead so we decided, reluctantly, to go with it. When we arrived in good time we were told our table wasn’t ready and would we take a seat. I noticed men in suits were hastily arranging tables for a large party but sat down and waited, and waited! After about 20 plus minutes I wandered into the restaurant area to see if someone would come up and seat us but no one did. The men in suits proceeded to walk past us as we sat waiting and we’re fussing with air spray. Then a large party were ushered in and seated. I went to the reception desk this time and expressed my dissatisfaction. Still no action. I then presented myself again in the restaurant and a waitress asked if she could help?! Yes please but my frustration boiled over and one of the men in suits appeared. He apologised and ask me to take a table but by then I just didn’t feel like eating there and we walked out, disgruntled at our 2nd class treatment. Thankfully the Bird Hotel just down the road rescued our special day. While there the restaurant manager rang to offer a complimentary meal and I said thanks but please pop it an email as I was still calming down. It’s a week now and, of course, no email or any other message has been forthcoming, hence this dqmning review. We know we don’t want to return ever and I strongly advise anyone to NEVER SET FOOT IN THIS PLACE!

Lovely restaurant in a luxury and relax hotel. Food was delicious, great taste and well presented. Staff was delightful, professional and very friendly.

Great food and atmosphere, great service, staff very friendly. Highly recommended. Thank you , see you soon

Delicious steak & citrus pudding was unexpected and very tasty.

The service, the food, the attitude of the staff is an absolute shate!

The menu is varied with a selection of at least five items for each course. We opted for different choices and certainly for dessert enjoyed tasting each others'! The presentation of each dish was creative and stylish and the portion sizes just right. My white chocolate panna cotta was very rich and so delicious! The ambience is classical, in keeping with the grandeur of the room.

We stayed at the hotel and had a 3-course dinner with a bottle of wine at the restaurant. We've never dined in such a grand hall, so it was something different to experience. There were only a few other people in there, so it was very quiet more like in a museum. The service was top as well as the food including the presentation.

Service was fine but had to send back overcooked seafood and pasta which was very poor. Replaced by steak and a vegetarian meal which were pleasant enough. Disappointed. The waitress is to be commended for how helpful she was.

So I ordered fish and chips. Was very nice staff were lovely I got a bunch of condiments, bartender was very talkative and could hold a conversation well. This was the highlight for me :)

This restaurant is hugely underwhelming for the price. The dining hall is drab and boring.. it feels like a wake for a funeral. The food quality and cooking is so poor it's unbelievable. They charged £30 for a badly cook steak which was of poor quality meat. A small (cup size) chips was £7 and they were average at best. At breakfast, the Eggs Benedict was pretty much anaemic. The eggs were over cooked and looked like they were shop bought rather than sourced from any local farm etc - you can tell farm bought eggs because they look almost orange in the yoke. These were a pale yellow indicating the chickens didn't go out much / kept in barns. I am sure there are many good restaurants to try in Bath that you could find through Google maps. Definitely give this one a miss.

Poor quality food and poor quality service. For a 5* hotel, and for the prices charged the whole experience was overwhelmingly disappointing.

Food is ok (not what you’d expect from the restaurant of a 5 stars hotel, but ok) Service is disappointing. We had 2 breakfast and 2 dinners there. Every time there were problems with our orders (wrong, missing ingredients, late, etc). The breakfast buffet runs out soon. Personnel is friendly but clearly not operating at the level needed for a 5 stars hotel restaurant.

The staff were very friendly and attentive but the food was very overpriced for what it was. The atmosphere is not the greatest, not very intimate and a bit awkward. I had scallops to begin and at £20 for a starter you expect excellent quality, however the scallop was cooked ok but the broth was under seasoned and a little bit bland. The main wasn’t horrible and plated well, but very basic flavours. Again, under seasoned. It was a basic roast, just less of it with pea skids. If it was pub grub prices I would have given it a lot more, but it wasn’t. I think they need to work on the ambience and perhaps be more generous with the flavours.

Met friends for lunch on the patio (lounge menu). We were not staying at the hotel. Service was extremely slow. Servers were inexperienced and uninformed. Only salads/sandwiches available on patio. Vendor clearing out some glass items from earlier party dropped a glass tray on path - broken glass stayed on path for duration of our visit. Had to find staff to order. Had to find staff to pay. Food just OK.

After a flight from the US and a full day in London, we decided to take a day relaxing and just eat at our hotel. Vellore is the upscale restaurant at the Bath Spa Hotel and it did not disappoint. Our afternoon tea was delightful, and made even better by the Platinum Jubilee themed sweets. The earl grey was some of the best I've had. Even the bottom of my first pot was mellow with the slightest hint of citrus. The finger sandwiches the day we visited consisted of 4 varieties. The expected chicken salad, and smoked salmon were very well done, and both the cucumber and the pickled cucumber were light and fresh. The brought two towers and I shared one with my vegetarian daughter so I think we may have had a few substitutions, one of which was a curry-based sandwich. The scones were fresh with clotted cream and raspberry preserves, and the assortment of sweets were decadent. Dinner was equally good. The menu isn't large, but it was very good. My wife's steak was cooked to the perfect temperature, the monkfish was well prepared with potatoes my daughter said were amazing. My duck was perfection. The perhaps could have seared the skin just a bit more to render more of the fat, but the confit bon bon (basically a round, fried fritter) was crisp with a melt in your mouth center. The drinks were expertly made. The basil gin smash was perfect if you like spirit forward drinks that are more herbaceous than sweet. And the desserts were top notch. My lemon meringue had varying levels of sweet and tart and many textures from the creamy custard, to the crispy meringue, small dices of jello like cubes and sweet candied lemon peel. If you're looking to splurge and appreciate artistry and taste over portion size, I highly recommend it.

Four of us went to lunch at the Vellore for a special occasion. The restaurant is in a beautiful room which was originally the ballroom. The service was excellent with very well trained staff looking immaculate in their uniforms, they were all very helpful. We all chose different dishes which were perfectly cooked and presented. The menu was imaginative and offered something for everyone. My venison was the best I have ever tasted. This was a memorable experience and although pricey we all felt it was well worth it, fine dining at its finest.

The food was brilliant, the complete lack of atmosphere and where we were sat just ruined the meal. There were only two other diners in the large room and they sat us 2 feet away from them. All in all, nice food but very expensive for a miserable dining experience.

Food was excellent however a mistake was made with another waiter not Sebastian I ordered the sea bass and received a cod. Stater scallops were cooked well Main a mistake was made, so I did not enjoy it Dessert loved the presentation

Unable to book a table to dine even though we are guests of the hotel.

The staff were extremely helpful the food was excellent.. would highly recommend if your staying in the hotel

Menu is uninspiring, starters were like a decent pub quiz snack. For mains the meat was.overcooked, the sides were underseasoned and salad wasn't dressed. Ambiance was really awkward

First off, DO NOT WALK from the street to the actual hotel/restaurant as it is a steep climb. The restaurant itself was empty and the lunch menu was limited. I ordered the burger which was nice but the cocktail was not too good. 3 stars because the food was OK but the rest was not up to par.

We go to bath spa hotel for different reasons on different occasions. This evening we went there to dine, food was good not great, however we received the most terrible service ever. To begin with, we arrive there a bit early and we were sat down almost in time but it went down the hill from there. We had to wait for over 20 minutes just to be seen, once they had our order we had to wait for over forty minutes to get our food, when we finished our food took them over ten minutes just to take the plates away ( seriously!!!!)and we asked for dessert menu, guess what??? we had to wait for nearly twenty five minutes just to get the menu. The young chap who was serving us, did confirm that we could have a free glass of prosecco or free dessert, we chose our desserts and they arrive on a timely manner which was the only thing that went right during the evening as we were one of the very last customers, by the time we had our meal we were sat down for over two and half hours. At last we had our bill and went home just to realise that we were charged for our desserts. I think Bath spa hotel management lost their touch and I don't think we'll go there ever again.

The atmosphere in this restaurant should definitely be improved; we indeed felt like we are at a funeral. We loved mushroom risotto. Other dishes were just okay. The staff was here and there, we had to search for them to order additional items. If you are staying at the MacDonald Bath Spa, I’d recommend going to the city centre for a dinner. It offers many great places, and it is just 15 min walk or 5 min Uber ride away.

Food average, my cherry desert tasted suspiciously like the sauce on my duck ham starter! Really isn’t anything special. WARNING Do not buy the bottled water!!! They charge £6.30 per bottle, and fail to provide the drinks menu ahead of ordering! RIP off. The manager is truly rude, referring to me at least three times as ‘madam’ in an aggressive tone when I queried the water charge.

La comida es normal, nada especial.Servicio apresurado, escuchamos al menos 3 vasos caídos en nuestra visita de una hora. ¿El personal tiene que ser convocado a su mesa, mientras se apresura a buscar mesas vacías? ? La habitación no estaba ocupada durante nuestra visita.El restaurante es frío, tiene un ambiente cero y es caro para porciones pequeñas. Cuidado con los cargos exorbitantes de agua, 6. 30 por una botella de litro de Highland Spring: el menú retenido ingeniosamente. . Puse en espera el cargo y me recibió con hostilidad el gerente que se refirió a mí como "señora" mientras alzaba la voz y trabajaba en su punto. No es genial, no volvería.

Fairy deserted when the hotel was full. Cleary indicative. Looks lovely but very cold by the windows in December despite the portable radiators

Service was great up until we were patently done (coffee, pudding, cognac all complete). Then they ignored us and it was impossible to attract any attention. 25 minute wait for the bill.

Surly and clumsy Matre D started the night off on the wrong foot. Fixed price allowance only covered least expensive menu combinations. Steak overcooked (9 pound supplement per person!)...how hard is it to grill a rare steak? Nothing "fine" about this fine dining.

As I had reviewed this in the wrong place, have now included it here. Dont know what the hotels room are like, but we arrived for a booked table, via Tastecard app. At first we were taken to the posh Hotel Restaurant only to find the booking wasnt in their list, but got a table for our small party. We then realised there was more than one restaurant and asked if we should go through to that. The waiters were excellent and ushered us around to the other restaurant, which when we looked at the menu, only did sandwiches and had no ambience. So after telling the staff at this part we were going back to the other restaurant, they gathered us up and off we went. The head waiter said he thought we would be back and had left our table for us. So duly sat and ordered Steaks and also Chicken dishes. Although the meal prices looked a bit expensive, they were not as expensive as another hotel just on the outskirts, which was a surprise. When the meals came, they were cooked to near perfection and although new cuisine doesnt look enough, they were full of flavour and were quite filling, which was a complement to the chef really. We had a bottle of wine, but it seems a lager shandy is something that eludes them, but what came out was enjoyable and tasty even if there was no alchohol (but i was the driver). We each ordered deserts which were just enough to finish off the meal. We sat chatting with the staff at most changes in menu and they were very pleasant and we had made them laugh as they did us. With the discount on this meal card the whole sitting came to little over what it would cost in a pub overall and was well worth the experience. A good night was had by all.

My wife, 3 year old son, 5 year old daughter & I all enjoyed a delicious 3 course dinner here with lovely wine and coffees to follow. The restaurant is within the Macdonald Bath Spa Georgian building. In which we stayed 2 nights and used the spa. We would definitely stay again ⭐️⭐️⭐️⭐️⭐️

We ate here two nights running and were made very welcome by Hari and his team (expecially Evi) The food and wine were excellent and the service first class. Not cheap, but worth it for the quality and service.

Good service ,good value,well presented and good quality. Good range of fish and meat with a great variety of deserts.

No reservamos la mesa para la cena, ya que llegamos esa tarde, por lo que no teníamos mesa a las 20:30. Maitre había aprobado para nosotros que el menú del restaurante se sirviera en el "espacio adicional" del bar. Kristof fue genial y en realidad teníamos servicio y mesa muy privados para solo tres de nosotros. La comida que servían era excelente y el servicio 5 estrellas. Lo más destacado de nuestra estancia.

Mi familia y yo nos hospedamos en el Macdonald Spa & Resort hotel, así que decidimos comer en este restaurante, y no nos decepcionó, aunque no reservamos y el restaurante estaba completo, el camarero insistió en que nos sentáramos en una mesa privada (casi como si fuéramos de la realeza) y nos trataron como si fuéramos invitados especiales, lo que fue excelente, además, el servicio fue excelente y recibimos nuestros pedidos muy rápido, la presentación de la comida fue muy estética y agradable a la vista, que estuvo a la altura de Se espera de la calidad de la comida que fue excepcional. Definitivamente lo recomendaría, ideal para personas que buscan comidas más formales:)

The staff were very welcoming and accommodating and managed to get us a table even though we hadn’t booked which was lovely. The food was nice and we had a very nice evening. I would definitely recommend if you don’t fancy leaving the hotel.

Ate here at short notice. Were met with a warm welcome and excellent service. Very informative staff and attentive without being over the top. Nothing too much trouble. Three course meal of good quality, nicely spaced between courses.

Recibimos un servicio fantástico en el restaurante Vellore; Nos recibió el gerente del restaurante, CJ, que era muy amable y profesional, combinado con los encantadores camareros, nos sentimos realmente encantados. Antes de que pudiéramos pensar en querer algo, parecía estar listo y esperando, la comida era excelente y el chef era servicial. Era el cumpleaños de mi esposa y el personal nos dio algunos toques encantadores que hicieron que su (y mi) noche fuera muy especial. Muchas gracias a CJ y su personal.

Llevé a mi hija a almorzar para una celebración especial, y fue muy decepcionante. Nos sentamos en el pasillo, que estaba bien, pero el servicio fue pésimo. Lento, inútil, la comida estaba bien, pero se equivocaron en algunas cosas. Las bebidas eran lentas. De hecho, todo fue horrible. Espero que hayan mejorado.

The fixed menu was very good quality and value. Service excellent and drinks quite reasonably priced

Dinner was OK, potions small, service hit and miss, had to ask to see wine list, £35 for a run of the mill Prosecco was a bit strong.

Very neat and clean hygienic restaurant. Morning breakfast good. Parking facilities and WiFi facilities available here. Staff's are good.

Too quiet it felt that I am going to a funeral. Service was very slow food was tastles and in my case was extremely salty we had to pay over 70 pounds for food that was not delicious!

Dining a la carte at Vellore is a treat. The herb crusted lamb melted in my mouth and the desserts were sublime. Bookings are kept low to allow the kitchen time to perfect their offerings. The ambience is classic and elegant with a live pianist. The serving staff are attentive and knowledgeable. One word of warning... only order the wood pigeon breast on whisky porridge if you really, really love whisky! Pow!

Our first morning at breakfast, everyone was so attentive and caring. The choices of items was great.

We did feel that the food was just above average but it was a bit pricey, so was the wine list.

My sister and I took a day trip to Bath, and decided to book an "luxury" afternoon tea to wrap up our day. Upon arrival, we were greeted by a friendly receptionist who took us to the Drawing Room to be seated for our tea. However, the illusion of luxury ended there. The tea itself was served in stained, dirty, metal teapots with teabags floating inside –– no loose-leaf tea to be found (even though there were tea strainers sitting on the table). Although well presented, the pastries, scones, and sandwiches on the cake stand had obviously been sitting in the refrigerator for an extended period of time and were most likely not freshly prepared. The service was abrupt, and the two members of staff who served us in the Drawing Room gave off the feeling that they'd rather be anywhere else. The tea was dropped on our table and the staff disappeared; I had to go into the other room to find a member of staff who could help me pay the bill (which was sky-high, and not the price advertised on the website or menus). Overall, we were extremely disappointed by this overpriced tea that was not worth a single pound that we paid.

Stunning room to eat in. Menu good. Portions adequate but could have been larger. Service excellent - friendly waitress

Such a shame to go here for our weekend away in Bath. So many nicer spots to eat, give this a miss.Food average, staff seem to need training and limited wine menu. I think it is living on past glories. Need a total rethink on what you are trying to deliver.

Food looked good but overcooked and very small portions. Beautiful room but a bit tired. Was staying at the hotel and the fixed menu was exactly the same for the 2 evenings we visited.

What a lovely restaurant a small menu but something for everyone . The staff are so helpful and friendly. Food is amazing and although not cheap it's great value for money

Nice restaurant , ate here on our first evening , small menu , set menu was good value, service very good

The dishes were absolutely gorgeous! The service was unparralled. We got to choose from the Alacarte menu even though we paid for the Room and Dine package which had its own menu.

Service on the first evening of our stay was a little slow, but after that, all was well, and the quality of the food and attentiveness of the staff were excellent.

Old fashioned hotel style restaurant with several supplements to the meals over the menu prices. Kept rather cool.

Our second visit for dinner at Vellore - this time it was faultless and the most wonderful food- certainly lived up to its Rosette rating -would certainly return based on this experience !

Fabulous fresh local food nothing out of place. Definitely a five star restaurant, small portions but very filling you pay for what you get will definitely be back

This does not depict the restaurant it’s just a corridor between the main reception and some of the rooms used as an overflow when the main dining room is full. Don’t bother -you will not get fed

Good food in a beautiful room with a pianist playing whilst we were dining. This was a family pre Christmas get together.

food was cold and service slow. One would expect a lot better from a 5 star hotel. Second time we...

It is a long time since we dinned at the Vellore because in the past the service was not good...

The MacDonald bath Spa hotel is in theory one of the best in Bath (a city with numerous excellent 5...

Gran restaurante, pero la comida no está a 5* - Chef no estaba presente, un domingo por la noche, supongo que sería mejor si el chef estaba allí! !

Beautiful building, almost feels like you are slightly stepping back in time. Friendly and welcoming receptionist. Restaurant is large and...

Instalaciones piscina, jardines preciosos y super ubicación decepción por el servicio era muy lento e ineficiente en el restaurante y más comida a precios razonables a veces mal cocinada.

The fine dining menu is simply delicious. The service was great. Good ambience. I fully recommend this

Nos alojamos en el Macdonald y recibí una llamada de ellos un par de días antes de que nos registramos para ofrecernos un £30 ph opción de cena, que nosotros aceptamos gustosamente y estamos encantados de que nos hicimos! Los 3 campos estaban bastante luz sobre las cantidades, pero la comida es muy buena y no había manera de que hubiera ido con hambre, teniendo en cuenta las ofertas adicionales y pan, divertir bouches la botella de vino incluido en el precio. El Vellore es un espacio encantador y el personal era muy atento y muy profesional.

We are staying at the hotel and decided to have lunch whilst waiting for our room. I had the crab and prawn cocktail. .. it was insipid, flavorless and £13. Rip off

Firstly the star is for the food which was OK. Starters OK, 21 day aged Scottish beef was very tasty and a nice touch for it to be carved at your table. My wife's pudding was OK, mine was not, cheese cake not creamy and the sorbet way to tart. But the whole meal, which was for a special occasion, was ruined a) by the awful electronic piano music (so bad it is almost funny, Les Dawson played the piano better !) b) worst was the service which for a 5 star hotel restaurant was unacceptable. It seriously needs sorting out. We were literally abandoned after the main course and waited an age to be offered a dessert menu. I had to flag someone down eventually. Waitresses were clearing tables and walking around smiling rather than seeing if we wanted a dessert. We weren't the only people complaining either. Also not once during the entire meal were our drinks topped up. Real shame as we love the hotel which has good staff, a great location and looked after us very well. However the restaurant spoils it and we will never eat an evening meal in it again. The restaurant staff need to visit the Bath Priory to see how it should be done.

The menu suggested that we were likely to be let down by the food in some way - small choice, high price, extortionate extras (£4.00 for a few chips). As it was, some of the starters were insultingly small. The terrine was great and well proportioned whereas the salmon and the beef carpaccio were budgie on a diet size and did not come anywhere near justifying the price (in quality and quantity). The main courses were all good but again, slightly on the stingy side. The desserts, were OK. The wine list was reasonable but the prices were not.The service was very weak. We waited for 45 minutes having ordered our desserts only for them to miraculously appear once we had queried where they might have got to. We asked for water and the wine list only for neither to arrive. Once we had water, it was not topped up without prompt. The staff were friendly but just appeared to forget everything as soon as they were more than a few metres from the table.Overall, the food quality was a redeeming feature but the meal did not come close to justifying its cost. For a 3 course set of £45 I would expect some efficient service at the very least.

Lovely dining room but chef not worthy of the name. Food dry, overcooked and in the case of steak, tough.( supplement s for salmon and beef steaks!!)The breakfast buffet is wonderful.

Lovely restaurant with mostly spacious tables. Delicious sounding menu, however top end prices. Had a delicious scallop and chorizo starter, followed by saddle of lamb with beetroot. Lovely wine - NZ Sauvignon e (albeit again top end prices). Good service and atmosphere. It was a shame the piano music was recorded and not live; (there is a piano in the restaurant) however still fairly effective.Would recommend.

The dining experience here was much improved from our previous visit , with the food being nicely presented and prepared, even if in my world there was to much of the haute and not enough of the cuisine . The menu selection is fairly limited and does not seem to change much daily except for some fine tuning of the accompaniments to the main ingredients . A greater menu selection would make the restaurant much more appealing.The wine list is fairly extensive and expensive , and an issue this time as last was that wines that are generally intended to be served cold were not particularly cold so in my case a wait was required whilst they chilled. For our second day staff pre-chilled our wine , so let them know, and I am sure they will do a similar thing. The staff were excellent as they had been previously, but this was in line with our findings at the rest of the hotel. On a personal note can some one turn the electric piano off please!!! The staff deserve medals for enduring the same difficult to identify muzak by the not very good electronic pianist day after day .

Overall amazing food, in particular exceptional deserts. Lobster was superb, but unfortunately my partners gnocchi was quite insubstantial (5-6 pieces) though excellent tasting. Needed side orders to really feel like a sufficient amount of food.Service was a bit slow, and was not particularly attentive, which was a surprise given that there wasn't a huge number of guests at the time. Servers were however extremely friendly, helpful, and polite.

The Vellore was nicely decorated, however understaffed so took half an hour to get served a sandwich

We stayed on a special offer that included dinner. We were impressed with the dining room and staff and the choice on the menu. We decided to pay the supplement to have the beef , which was delicious and beautifully cooked. We also bought a bottle of wine , which although was fairly expensive compared to other hotels, was a very good wine.When we signed for our bill, we noticed we were charged for service on the extras we had. So the wine in fact cost £30 and the supplement charge was in fact around £10 each not £8.50 . So if you have a dinner inclusive meal, be aware of this. Also, ask for tap water...a bottle of sparkling water will set you back £5.50 plus service!Staff were attentive and the food was lovely, but I'm not sure I would choose to dine here if not included in my hotel package. Breakfast also served in this room. Nice choice of food ,cold meats, cheeses, cereals, fruit, yoghurt etc and a hot breakfast as well. No service charge for breakfast!

We used the restaurant as we were staying in the hotel for a couple of days and once was enough. The room is very grand and the piano music a nice touch but the food just doesn't quite deliver what you would expect for the price. The wine list is extortionate - nothing is under £9 per 175ml glass - be careful you don't end up with the wrong bottle, it could cost you £100. We ate at Circus and Clayton's on the next two nights and both were significantly better.

The Restaurant is very well staffed with excellent service. The menu was not to extensive which is always a good thing, but the choices were varied with a range of local produce. We stayed for 3 nights and had different meals on each night. Every meal was a delight.

Elegant surroundings and good selection of breakfast food while on our travels. Great cup of tea! Make sure to look up at the ceiling, beautiful details in the room and excellent service.

We had a meal included on the first night and it was sumptuous - a mushroom risotto for the veggie (me) and chicken for the other one. The puddings were delicate and filling. All served with real class.

I was looking forward to treating my in laws to dinner and was very disappointed. While the food was excellent (we had chicken, lamb shank and salmon), I felt the portions were too small, the price too high and the service was horrible. We stayed at the hotel and I thought for convenience sake it would be nice to dine at the hotel. We had the 2 course dinner (38 pounds) and would have expected not to pay extra for veg and potato. The waiter was horrible. No sense of humor, did not engage with us and when he asked us if we were ready for the check, after waiting 20 minutes, finally had to go to the desk to sign for it. We won't be back.

A very grand restaurant with lovely staff. However, a 5 star hotel should surely change their menu daily. We met people staying for 4 and 5 nights so dinner must have been a very predictable occasion.

The food is excellent the service excellent and a very good breakfast.This is a 5 star restaurant with and the food and service is what you would expect.

If celebrating a special occasion and you have a large party it is so worth paying to have the private dining room

I have to say honestly that the service was truly awful no one knows who is doing what and no one seems to be overseeing the operation. The food wasn't up to much either. It's a shame as it's a lovely setting and could be truly spectacular.

The service was excellent, dining room only had 3 tables occupied to start but plenty of room between tables. The food was excellent and not overly expensive.

Do not pay full price for foodUse voucher However staff are great experience good but if I paid full price I would be disappointed

food was excellent on the nights that were not the Gala Ball. The seven course dinner package for new years eve was £300 a head and was not worth the money very poor.

It was a treat going here for dinner one evening. You are made to feel very welcome and special. The food was delicious and the portion sizes were good unlike some more expensive restaurants. Great for a special occasion. I would love to again in the future.