Valley View Restaurant in Cornwall, Isles of Scilly - Phone Number, Reservations, Reviews

Stopped here for lunch while visiting the garden centre on a bank holiday and it was terrible. Everything was so expensive- we spent £30 on two coffees, a jacket potato and disgusting “nacho’s” that were just cheap tortilla chips covered with cheddar cheese. I even found a piece of metal wire in my jacket potato which I luckily didn’t swallow. I alerted a member of staff about it to ensure no one else had the same and she did apologise. All cake slices are £4.99 and even the staff member serving raised their eyebrows looking shocked when their colleague told them prices had gone up. We ordered one and it was very average- not worth it. It was a bank holiday so it was understandably busy but staff were definitely overwhelmed with a massive queue and only one poor lady waiting and clearing tables. She coped well but I felt sorry for her. Only good thing is that it’s dog friendly. Overall, an awful lunch. If you want a garden centre with a nice cafe I’d recommend driving an extra 10 minutes out to Chacewater instead.

Now i am so gutted to have to write this review of a local place but i like to give my honest feedback to you all, we visited today and ordered a ham and cheese ploughman's and ham egg and chips, with a pot of tea and a bottle of coca cola, the total came to £29 which we thought was quite a lot of money. The food came the ploughman's was large and the ham egg and chips you got 4 small pieces of ham with 1 egg and half a dozen chips which was abit poor. But the main part of why this is a poor review was because the cup for the tea had a load of chips in and was still wet and smelling like wet dog, then the food plates came out with the cutlery smelling the wet dog again, now we understand it is a busy place but when we sat down there was 3 or 4 people in the cafe, then 10 minutes later there was a big que. But we tried here awhile ago and only had 1 item smell like wet dog so we gave it one more chance but we said if it was like it again we WOULDN'T GO AGAIN. Unfortunately we will not be revisiting this cafe/reasturant again for the high cost for little amount and the cups,plates and cutlery smell. Unfortunately due to it being a quick stop i didnt manage to get images.

Ordered the Sunday roast 1 turkey and 1beef poor quality no taste gravy like dish water and water from veg made it worse never had a roast so bad wondered why we were the only one's ordering it

Vastly overpriced tiny portions Staff were friendly but the food was terrible, ordered a small chips to share 3.95 for about 12 chips had to wait ages for food my sons scampi was Luke warm and tiny 8 scampi, I ordered ham salad and the salad was literally a large spoonful with a rolled up piece of anemic ham tossed on top , I asked the girl cleaning up if this was right and she said yes it’s terrible I’m sorry, 9.95 for a salad my rabbit would have turned her nose up at , used to be a good cafe but is really poor now , coffee is nice flavour but in a child’s teaset cup and Luke warm , very poor and vastly overpriced

I have been to eat at the garden centre over the last 30 years and on average it was fair budget food but today l asked for two bacon baps and tea for two at around 12 noon , the cafe was not busy but it took a while before the baps arrived l took a bite and it was a crunch on opening the bap l found an overcooked piece of hard bacon which looked as though it was more than a day old , l took a photo and then returned to the till area and showed this disgusting piece of bacon to the staff , Now most people using this cafe are elderly and l for one from now on would not try any of the food on the menu , a bacon bap costs 4,99 and to be honest l have had a better piece of bacon on my worst visit to Mac Donald at a better price

Thought we may as-well have lunch whilst at the garden centre. The coffee was nice but the food was something else... £9.95 for a cheap fishcake that had obviously been fried over and over as it was brown in colour. Chips + peas had been sat out for ages as they were crusty. The Soup was tasty but so thick! Could've been watered down and put in a bigger bowl as the portion was TINY! The roll was 1/3 size of a normal one and so hard I could hardly bite into it!😬 Service was very slow but the girls were pleasant enough…nothing special, seemed to whisper upon themselves a lot 👀 definitely need to work on the queuing system/have more people serving!

Ordered large chips - £5.95 for the meanest, miserly portion I've ever seen in my life, a small bowl barely 2/3rds full and barely hot! This cafe begrudges selling food to its customers and the waiting staff seem embarrassed to serve it

Very over priced. £4.75 for cheesy chips sounded reasonable. But only got about 8 chips. Not worth it.

A great garden centre cafe, with plenty of tables and dogs are welcome. We went for coffee and sat in the window overlooking the downs. There are many different outlets in the garden centre, including books, clothes and an aquatics shop, making it the perfect place to have a potter on a Sunday morning!

most disgusting food i have seen. my husband ordered chicken pie with potatoes and veg at cost of £9.95. it came with small 3 piece of puff pastry placed on top of spoonful chicken and mushroom mush along with 2 small very scabby potatoes and very small amount peas and green beans plus sliced carrots that looked withered and as if cooked a dozen times!!! all this floating in water in bottom of dish!! I had a ham and cheese panini of which the ham was whiter than i am. all day have had stomach and felt ill. Will never ever go to this place again. even the toilets leave a lot to be desired. this place has deteriorated rapidly over the last few years. we will never go again.

£7 for 2 terrible milk shakes is a rip off. Should have complained but the other half did not want to make a fuss. Took ages to make, nor really cold and I do not know where the ice cream and vanilla went too in the drink. No wonder there is a cost of living crises we are all being overcharged.

Won't be returning. Found it unbelievable - and unacceptable - to be told that 'there would be a wait fir food, without it being thought necessary to be able to give a 'likely wait time'. Food was disappointing when it did arrive. Just looked at receipt on getting home, only to find that we'd also been overcharged for our dubious experience. What a poor incentive to return!

Waited 1 hour 10 mins for a jacket potato with prawns, Absolutely disgusting prawns and sauce ( hardly any prawns) potato looked like it was many many hours old, solid in corners and burnt skin, the only thing that was ok was the salad leaf. Toilets smelt vile and were unclean, as was all the tables that were filthy! Completely over priced not one of our group enjoyed it. Very disappointed and 100% would never come back :-(

Restaurant was half empty.Staff on counter were fine.Waited half hour for simple food.People that came in after us were served meals be fore us like ours was forgotten.Food was cold.Such a shame used to be lovely and fab service most certainly would not go back no wonder it was over half empty. This was Sunday should have been busy

Oh dear! Coming to this cafe used to be a treat when visiting Carnon Downs Garden Centre but (like the garden centre itself) the place is now worthy of a miss. The restaurant is large and bright with lovely views. We visited early lunchtime on a Saturday and the place was far short of busy. We arrived hungry and that probably didn't enhance our opinion of the speed of service. Despite the apparently high staffing level, the service was glacial. We queued for so long at the counter that we decided to just go for a hot drink and share a "large cheesy tortilla chips". Tea...ok, hot chocolate...weak and watery. The tortilla sharing platter, at nearly £8, when it finally arrived was frankly pathetic. I have owned and operated an eatery like this and I would have been embarrassed to serve it. On a large plate was a meagre scattering of tortilla chips. If we felt cheated by that, the sparse dribble of melted cheese on top clinched it - abysmal! This was served with tiny dips of bland salsa and (we think) soured cream. There are no condiments or sauces or sugar or serviettes on the tables which had been shown a damp cloth. Half the table and two of the four chairs were still dirty. Eating is never cheap at these sort of places but prices appeared extortionate even by garden centre standards. Looking at others food, portion sizes were small and were served with a side-order of apathy. Not sure if this place is franchised or owned by the centre, but the garden centre itself also seems to have gone downhill since our last visit so maybe Valley View is following suit. We heard another customer say that it had changed hands. A shame, but we will probably not visit again unless it improves.

Waited 30-40 mins for a couple of baps and a sandwich. Wrong filling and young lady at the till seemed disinterested in helping or was new and didn't know how to help. So paid for items i didn't receive. Same happened to table next to me. The food that did finally appear after a very long wait was not good at all the baps were dried out as were the fillings. Either need more staff or more training.

A very disappointing Sunday Roast for two: £9.95 per person. Some of it was cold but all of it was really not nice ( I'm being polite ). First time & the last time that any of us will order any food there. As it was my mums birthday ( 81 ) I didn't kick up a fuss as it would have upset her. The staff looked fed up & it was obvious they couldn't cope with the size of the cafe. Suggestion maybe to reduce the menu size as trying to cater for all the options but be a challenge for the kitchen staff: quality over quantity

Very good, great food and the standard of service was good. Owning a restaurant we found this excellent value and great quality We will be back

Lovely garden centre with good quality products but such a shame about the totally unfriendly and miserable staff in the cafe .

Bad food, dirty restaurant, dirty toilets and rude manager. What ever happened to this once lovely garden centre cafe? So sad to see how this place has changed since last visiting in early 2019. We will not be returning.

Whilst the setting is uninspiring, the coffee and cakes (very small portions) were OK. the service was fairly "curt"

We last visited this cafe in 2019, just before the pandemic began. We just visited again and were so disappointed. Apparently, we learn from family, there’s been a change in management since our last visit. What was a well run cafe with good food has...

Had afternoon tea here. Nice experience all round Sat outside in the sun and found it very relaxing would recommend

Tasteless and mushy macaroni cheese and virtually meatless cottage pie. Clean surroundings but will not be returning.

Lunch today Firstly - it was good to see that the tables and chairs were being cleaned between every customer Well done I had steak and mushroom pie with veg and my wife had ham and cheese ploughman’s Both were fantastic The presentation of the...

Me and my friends used to go here regularly for coffee weekly a few years ago - I can honestly say I always left annoyed with how miserable and unwelcoming the staff who work in the restaurant were, we continued to go as it was...

Lunch today. I had steak & mushroom pied with potatoes and veg and my wife had a ham & cheese ploughman’s. Both very good. Tables and chairs were cleaned very well so felt safe.

After ordering lunch at a very costly price I thought it should be fantastic due to the price, how wrong was I, I had dirty crockery which I returned for clean, then after a very long wait my lunch arrived a Panini with such small...

Contrary to recent reports we were very pleased with everything here. One all day breakfast and one Carnon Downs ploughman’s with cheese & ham. Both excellent. My wife said that the ploughman’s was the best she has had. Honest company because it is the only...

Not wanting to get involved in the city centre ... This is exactly half way between my friend and I ... also she is a gardener, so I suggested we try it. There's something pleasant about garden centre cafes. They are often light and bright....

The cafe is dated and very shabby - the crockery and cutlery are second rate. Food we had (scampi and panini) was nothing special for the price and there's nothing 'Cornish' offered as is stated on the web site. Web site also says they are...

I visited the cafe together with my wife for lunch. Ordered a quiche and salad, and shrimps and chips. The service was ok, but the food was a real disappointment the quiche tasted stale although it was the start of the week, and the chips...

Had a lovely vanilla latte and gorgeous shortbread biscuit. Nice view, spacious tables, fairly basic in style. Free parking and nice garden centre to look around (very Christmassy at the moment). Highchairs available.

Just been in for my favourite egg and bacon roll, all seemed ok until the order went in for the bap and I heard the guy in the kitchen say "it's too early" though they were open and he was probably joking it was a negative comment from the customers point of view. As I waited I couldn't see any of the usual staff so that was a bit unnerving and then the bap arrived. Firstly the bap has changed its now dry and not so fresh and sweet as usual, the bacon besides been dry and overly done ( i thought it was too early so how did that happen?) has changed from the usual thicker sliced smokey bacon and even the fried egg was broken and overly cooked, if they can't serve a proper fried egg then there's really no hope. I left the egg and bacon bap, and asking around found its under new management and all the old staff have left.

Came here in the summer to buy some plants and thought we’d get a coffee and some cake. It was okay but nothing special. We popped in at the beginning of November on our way home from Truro to ask about Xmas trees and decided to grab some lunch and give it another go. I had the chicken curry and my wife went for scrambled egg on toast. Both dishes were excellent and the change in the cafe since the summer was so noticeable and would recommend it to anyone looking for something good to eat. They do a Sunday lunch which we are planning to go for we when come back to get our Xmas tree.

I have been a regular visitor for a few years to this restaurant, just for cake and coffee (cake is ALWAYS excellent). I cannot turn a blind eye anymore however to the poor decor and hygiene. The carpet looks as though it has NEVER been cleaned EVER... yuck. God knows what is living in it!! The tables are slatted, much more suited to outside on a patio, and the food that gets stuck in the gaps is disgusting. As I have visited frequently, the variety of plants can be good, I have noticed that even the skirting board in the restaurant is hanging off and had been just laying on the carpet for months. IS THERE NO HANDYMAN?? Don’t get me started about the toilets.... they are like out of the 70s and really need to be refurbished ASAP. Whoever owns it needs an enormous kick up the backside, and needs to visit the MUCH MUCH better restaurants in the area. WHAT A WASTE OF A BUSINESS OPPORTUNITY. It is not good enough

Called in at 2.30ish. Tables were full of dirty trays, chairs all over the place, tables needed wiping and floor was filthy! Great large selection of cakes. Kitchen staff were busy. Girl on the counter was friendly but, just waiting for customers. Last time I visited it was much better in September

Have been a customer here for many, many years. Now we find it's almost £4 for a slice of cake! The quality of the food is not good. The only thing going for this is the view. The toilets at this establishment are dirty, dirty seat pan, dust all over the tops of the doors, windows, edge of tiles .... if you are paying someone to clean i think they need a good lesson in cleanliness! You have lost regular long standing customers from here and i would say there are quite a few who will follow. Truly hope Management will take on board comment's and act upon.

Had our lunch here and it was all OK, nothing special but for the price nothing to complain about. Staff pleasant but busy. service fine. Plenty of parking

So we used to visit this restaurant regularly and as a treat took my mum today. It’s under new management and I’m guessing has a new chef! I always have to have the fish cakes as that’s the only gluten free option other then jacket potatoes... I will turn into one soon. I used to love these fish cakes... omg they we re like something that’s been in the freezer for months and pinged in the microwave. My mum had cottage pie which had been slapped on the plate like dog food, the veg was over cooked and rubbery. Granted they did serve us the food quickly and before the lunch timings. Which there are no signs of either just 9.30-2.30 food served. Anyway they used to offer a wee pot of sauce etc , now nasty little plastic sachets to help out to their plastic out put, and the sauce in them could strip paint. The views are amazing and we used to love our visits. What’s happened!!!!! So gutted :(

Popped in today for lunch with my mother. Ordered a very basic tuna and sweetcorn sandwich for my mum and scrambled eggs on toast for me. Simple, right? Very hard to get wrong or at least so I thought! We waited patiently for 35 minutes despite seeing people who had arrived after we had, being served before us. After politely enquiring how much longer we would have to wait, we were told 5 minutes more.

We had a great visit to the garden centre and decided to go to the restaurant what a great desision my wife had the chicken and bacon in brie sauce with veg and new potatoes and she said it was great and could have been served in any good restaurant. I had the scampi which was very well cooked and juicy with crispy chips. The staff where very friendly and the restaurant was clean. All in all a great experience. A big thanks to all.

I don't know what has happened here but the quality of the food has gone down hill. The staff seem miserable and just don't seem to have their heart in it. Not rude but then again no enthusiasm.

Admittedly we did not buy a full meal. We called for coffee and refreshments while we were visiting the garden centre on site. The coffee was a little disappointing. I had asked for an Americano but was given what appeared to be filter coffee. It was drinkable but I did expect better. We all had cake, and each one was a little bit dry and unremarkable. One of the cups was dirty. The staff were friendly and helpful and responded well when we pointed out the dirty cup.

What a difference to the last visit complete change of staff all very pleasant. I left some photos behind on the table and they very kindly put them in a safe place for me , I have just collected them lovely cup of coffee will be taking family there again after today's visit .

I feel cheated. Just buying a sandwich and a Milk shake I was charged £2 extra. I didn't realized at the time as I was with a friend. No bills are given and you cannot see the amount on the till Perhaps the staff take people for tourists. I will not be going there again as the Chacewater Garden Centre is better and their restaurant is great.

Food was ok, nothing special but no big deal. The attitude of one of the staff (older lady) towards the other staff members was absolutely disgusting. There is a time and a place to speak to a staff member if you have an issue and while they are rushed of their feet and trying to serve customers is not it! Absolutely vile woman who needs to learn to respect and appreciate her staff or she may find she won’t have any left soon!

Had lunch here a few days ago. Sat outside as lovely warm day. Beautiful views across the surrounding countryside. The bacon, and bacon and egg baps were good, the chips were ok. My Mother ordered a scone and cream which was awful. The scone was so crumbly she wasn't able to spread jam or cream on it as it just collapsed in to a pile of crumbs. She complained to the waitress, who apologised and kindly replaced it with a toasted tea cake. The tea cake was lovely.

We visit this cafe along with the gardenng bits and pieces most times we stay with family in the village. It's a nice trip out. We think the menu is a bit too big and varied for a garden centre - could be better focused and therefore slimmed down. But the food is usually good, is homemade and well-sourced, according to the counter ladies who are pleasant. Wide variety of cold drinks, cakes, teas and coffees. They serve Soya milk which is greatly appreciated by our household. You can sit outdoors too. Dogs are welcome!

Went with daughter and had sandwich coffee and cake. Daughter really enjoyed it and cakes were lovely

We arrived at this restaurant at 3.15. The Garden Centre was packed as was the car park. We chose two cold drinks and it clearly stated on the chalk board menu what could be had all day including sandwiches. Hot food finished earlier. We asked for a tuna and mayo plus sweetcorn sandwich to which we were told very abruptly the kitchen was closed and no sandwiches just the cake that was out. Not a pleasant experience at all and made to feel awkward so we put our drinks back and walked out. I will never go again.

Went in on Sunday with family and had roast beef dinners. Food was tasty and hot. Was busy but didn't take long for food to come out. Nice friendly service will be returning again soon

We ordered two bacon baps one sausage bap and a cheese and onion pasty , just after we had paid it arrived at out table , it was barely warm , I mean each item , the sausage whenever it was cooked , was of a very cheap quality , and over cooked , the bacon was similar but not over cooked , the buns were what you would expect jam to be served in , not savoury items .

Tried to order lunch at 11.25 but were told to go for a walk and come back in 5 minutes! When I complained that my lemon meringue pie was lumpy, it's was returned with the lumps mashed and after much jabbing of finger I was offered a replacement or refund. I opted for the refund and this was brought by someone, who I assume to be the manager, she was very rude, when tackled about her attitude, she clearly did not feel she had done anything wrong! We will not be returning.

We were a family of 9 adults and children visiting for afternoon tea and snacks ,I felt I just had to say how disappointed we all were with the attitude of one member of the staff towards several customers including members of our party and also we witnessed her being rude to other customers we certainly won't be repeating the visit .The person concerned was on the till at 1:00 pm unfortunately I do not have her name.

Well we spend a lot of time at garden centre and normally stop to eat but when we saw the area we did not rush in thank God!

I live local & use the garden centre quite a bit for buying plants & other things & I must agree with a lot of the negative comments made with regards quality & value in the café .. Perhaps it should slim down on the menu & look at Quality not Quantity.

This establishment within the garden centre provides excellent meals,snacks,cakes etc

We took relatives for visit to garden centre which was very good but then we went for a coffee and cake. First sip of coffee tasted the chlorine in the water and then Mocha just watery. When I told the lady at the till she just said all coffees were made from the 'foreign' machine and all drinks were made from water. Then the price of cake was excessive at nearly £4. Won't be eating there again.

To our horror we saw the pass where our food was being served up.

We had a fantastic lunch here, the staff were so friendly and we had a really filling tasty cake for afters :)

This has got to be the worst place I have ever had a breakfast. The breakfast was served on a cold plate, the fried eggs were hard, the bacon was nothing but fat and the beans and sausage were cold. We also had a bacon bap with fatty bacon and a thawed out stale roll. The tea and coffer were luke warm. I would never visit this place again.

Such a shame this place lets down the garden centre. Every year I go back after the winter and hope that they will have changed there coffee supplier, trained the staff how to make a decent coffee and overhauled the toilets.

Popped into to look around the garden centre and found they had a large cafe inside so decided to try the breakfast, freshly cooked, tasty, good selection of cakes & pastry’s, average prices, friendly staff. Worth a visit.

Not sure how we ended up here, as we were in the perfection location 30 minutes previous for a sport of Sunday Lunch

OK for a light meal if you are visiting the garden centre. Nothing fantastic to write about but is OK

Felt completely ripped off after stopping off here for coffee and slice of cake. Charge £3 for small slice of cake, unbelievable. 2 coffees and 2 slices of cake came to £11.50 ..... really????? No wonder the the place was practically empty. I will never set foot in the place again.

Today we visited as they opened,had a coffee and set off in search of an oriental garden ornament......there were many so we noted one and set off on a journey that took us to St.Mawgans Japanese Garden ,Wadebridge then to Chace water and back here. The item we wanted was old stock,the manager reduced the price by £50 and we were happy.....staff super good and helpful....go see this place.

We used to love coming here to look around the garden centre, look at the books and the fish. I used to take my elderly mum out for a treat or bring friends here for a coffee but as one reviewer said, ''why don't I learn my lesson''... me too! We just don't bother anymore ...

Un amigo y yo tomamos un café y chocolate caliente en la cafetería tarde esta tarde y quedamos muy decepcionados con el servicio. Para empezar choc copos eran poner en el café con leche en vez de en el chocolate. Dejamos que pase, pero a los 5 minutos de estar allí era un ruido de un chaval de apilamiento sillas de metal y el ponerlas en las mesas, sobre 4. 15 y me pareció que el café estaba abierto hasta las 5 como se indicó. Me di cuenta de otras personas, subir y salir. Nosotros podríamos pensar, apenas se oye incluso menos cuando comenzó en alrededor de nosotros. Decidimos beber y mientras estábamos haciendo una pareja que íbamos pasado nuestra mesa y dijo que era demasiado desagradable para permanecer, y estaban tratando de decirnos algo. Como nos fuimos justo antes 4. 30 pedí a la señora detrás del mostrador si lo estaban cerrando temprano, que no entendía y yo ya estaba esperando a ella con escudo sobre ella el brazo. Si nos habían dicho que estaban pronto cierre no habríamos comprado bebidas. Temo que no repetir esta visita que anteriormente hemos sido avergonzados por el hecho de que nos han dado una nota y pedí cambio como nunca ningún cambio a dar y su actitud es espantosa.

Un grupo de unos 20 nos había caminado en la zona y nos las arreglamos para conseguir una mesa reservada para el almuerzo. Tuvimos una gran variedad de comidas y causado el caos como tuvimos que hacer cola. Yo tenía una chaqueta de patata con queso y frijoles. Estaba caliente y una buena parte y sabroso. Todos disfrutamos de nuestra comida y el servicio era bueno.

Sólo Paramos aquí para tomar un café en un día muy húmedo para caminar. Hemos estado antes y el café era bueno como era antes, pero ahí es donde las cosas buenas se detuvo. La ley café vino a 5 libras. 20 por dos negros americanos y me dio una nota que pagar £10 - bien, usted tendría pensé que era el fin del mundo - le preguntó si tenía 20 p me dijo que no, lo siento, así que su pareja le dije que no siento que no tengo ningún cambio (habíamos estado caminando, así que no había traído un monedero) bien, nos dijeron que no tienen ningún cambio! Toc! Ella me dio una carga y de cambio y stropped dejando su colega para hacer el café, y así me dijo el servicio al cliente fue - ella no está de acuerdo.

He estado antes y que es basura, pero para comodidad fuimos de nuevo con dos queridos amigos. Me pidió disculpas todo procesamiento de la comida. Los Scampi era pallid, las patatas fritas, las tartas de verduras amarillo parecía algo tengo que alimentar a mi gato! Pero el lugar estaba todavía lleno. . ¿Por qué no la gente aprender? El servicio era pésimo con un número siendo bellowed. El té debe de haber sido la más barata del efectivo y llevar. Nunca volveré y os exhorto a otros no. (Si estoy enfermo me esta noche lo trae de vuelta a este llamado cafw

Después de haber estado en fila por 10 minutos mientras el servidor dieron orden de la señora anciana mal 3 veces, y la señora después de que la orden equivocada, nos dijeron que la cocina estaba cerrada por la comida caliente. 231 pm fue. Según el servidor a veces la cocina cierra a las 2 o 215 o 230 dependiendo del día. Si es cerrado, un aviso en el tablero de tiza no volvería a perder para evitar decepciones. (o que llegan por la cocina cuando se abre es mayormente probablemente un más seguro). La señora delante de mí comentó en el momento de 231 pm y me dijeron que estaba muy ocupado hoy. Miré alrededor para ver 4 mesas ocupadas en un gran restaurante con nadie comer cualquier tipo de comida caliente. Fue una pena, y donde mi amigo y yo habría sido más probable pasar 20 libras + en paninis y pasteles pasamos menos de 10 libras. Su salvación fue que el pastel era bueno. Pero creo que es poco probable que volveremos en el mal servicio solo! Es una pena ya que era preciosa hace 2 años.

Not sure if this has changed owners but visiting today (and we've been loads before) was awful £28. For 2 coffees 2 slices lemon meringue pie. Liver and mash and a ham and cheese paninii. Paninii was £6.75 for what was no more than a small finger roll toasted cheese not melted and tasteless. Lemon meringue pie - no flavour. Basic liver and mash. Abrupt women behind till, man was polite though. So sad as it used to be so good.

Expensive poor quality food. Scampi chips and peas just under £9 scampi tasted like cardboard chips had no taste peas were harder than bullets. Don't bother with the cottage pie a puddle of gravy with no taste potato topping if that is what is was had the frozen taste as did the inexpensive vegetables. 2 scampi 1 cottage pie 1 tea 1 weak black coffee £31 what a rip off. Very small portions of cheap food. Food was served very quick I now know why. Would not recommend such a shame as the location is good.

2 paninis containing brie and 1 slice of bacon, that didn't look or taste like they had been on a grill although the brie was extremely melted (maybe microwaved)...2 latte coffees that tasted like filter coffee with a little hot milk added...one size of coffee on offer which in my opinion was small... £19.00. Relaxed service with a hint of a smile.

Carnon Downs Garden Centre is a fascinating place to go. As this is a review of the Restaurant I'll start with that. Great variety of food. Tempting cakes and mid morning/afternoon snacks but also a delicious menu for lunchtime mains meals. Good value for money and all in a restaurant with 180degree views out over a Cornish Valley. If you like birds then watch out for Buzzards circling in the valley. For gardening fans there's a large selection of plants, garden tools and statuary plus all the different plant treatments you may need. Back in the main building there's a large book/card and gift selection on sale plus two clothing outlets and a fascinating, major pet area. One tip - give yourself plenty of time!

I visited mid morning during the week. As the cafe was quiet, service was pleasant and food quickly served. The downside is the poor quality of food. I ordered a bacon bap and coffee. The bap was cheap white bread with no taste. There were 2 slices of back bacon which were okay but nothing special. The bill came to £6.15. The restaurant is a canteen style hall, but has seen better days. The carpet is dirty, cutlery very old and worn and the toilets need to be fixed.

Just had a roast beef dinner with my wife. !The small amount of vegetables and Yorkshire pudding were frozen and the beef was drowned under a gallon of gravey. Overall very poor and not worth the£9:25.Don't waste your money like I did !!!!

Great quality food and a big selection. Clearly marked for vegetarians, vegans and gluten free. Staff are fairly polite. Great views of green fields and Carn Brea. Outdoor seating is available and dogs are welcome. Toilets were clean and tidy.

My friend and I went for Sunday lunch, had roast beef,when it came ...it was 2 slices of beef 3 very small roast potatoes, 1 small Yorkshire pudding, board beans and peas tasteless ...felt like a slimming world meal,don't like peas or board beans,so was left very hungry, price ...£9.25

I met my fiend and her children here for drink and cake. All I can say is that it is overpriced and the cake was dry. Felt well and truly ripped off.

This Garden Centre has a large restaurant where you can select from a wide range of meals/snacks or breakfast. It is all quite quick to be delivered to your table after ordering at the counter. Lovely view across the Carnon Valley. Can get a little crowded and noisy at times but if you pick the less busy times its very pleasant.

We stayed here for May half term holiday with my wife, my 7 and 4 year old and my mum travelling all the way from Carlisle. Although the journey took a long time the house was easy to find when we got close and immaculate inside and out. A great house in a good location close to the Gardens of helligen and Mevagissey. I would totally recommend this house.

Went in for breakfast, very disappointed with lack of choice so asked for some toast not an outrageous request l thought but was told they don't do toast. My partner had the full english and I had a bacon bap. The service was good but when the food arrived the beans were cold and not much on the plate for £6.25 , mine was ok . Wont be coming back in a hurry.

Went solo for lunch and had a stilton and bacon panini. It was a large tasty portion with salad. I then decided to have some chocolate cake which was also good. The prices were fine and the service was friendly and they were a very happy team which made lunch fun!

I've got kids and often popped in here when shopping for the garden or fish (Maidenhead Aquatics) and it's always been ok - it's not fine dining, but there's a good selection of cakes for the morning coffee crowd, breakfast menu or lunch (usually a good choice). There are better places for Sunday roast, but if on a gardening-related shop, it's an easy stop. As with many garden centre's the café closes earlier. Sometimes, it's a little on the cold side if the doors are open.

Shocking place, awful food and the staff are worse than that.Never go there, you will be as disappointed as ou have ever been. The hygiene in the place is non existent.

I went to the restaurant for a full English with my two children and my friends two children. My son who is only two and is teething cried a little bit. The lady from the restaurant came over and said can you try keep your children quiet please as we have elderly customers! I said I will try my best but they are children. I then went for some pudding for the children and my friend and my son started to cry again so I took him away into the shop for 5 mins and he was fine again. So we sat down with my friend again and he started to cry as he was tired.The lady came over again and said that we would have to leave as we were making too much noise and people were complaining. We couldn't believe it and my friend and I hadn't even eaten our cake. I went up to the till and told the lady that we were leaving and she said" good I'm glad". I asked her and the staff "have you never dealt with children before?" "do you not realise that they cry? " and that it's hard being a mother and they all just looked at me. It has shattered my confidence in taking my children to a restaurant and its hard enough being a mum but to have society against me too! I thought it was meant to be a child friendly place but it looks like children are too noisy and obviously they favour their elderly customers more. I will never be going to this restaurant again.

Well , where to begin, I have been using Carnon Downs Garden centre for over thirty years and have spent more money there than I dare mention, in case my wife reads this, We thought we would have our once a week breakfast somewhere different this week and kill two birds with one stone. a little heavy garden shopping for me and a coffee and breakfast for us both. so we waited to be served for about ten minutes while they were trying to sort out a toasted bap over charge which caused the cashier much bother for some unknown reason, just a simple refund, but told her waitress if they want a refund they have to come up and get it. We are finally served One coffee and two Full English Breakfast I didn't want a drink. went and sat down and waited for the delight of a Full English Breakfast to be delivered . when the food arrive I was a little disappointed a one small rasher of bacon one sausage,overcooked beans and a greasy egg on top an half toasted floured bap and to top it all was a whole deep fried tomato spilling oil everywhere I would have complained there and then but the waitress was still trying to sort out the over charged toasted bap from the previous customer Now for two decent Breakfast and coffee £14.73 would be most acceptable but not for what we were served .needless to say we did not do any shopping there as we felt ripped off, which is such a shame because I buy A great deal from there. it as though there is a lack of customer care and standards.

A group of 12 of us went for lunch after a walk in the area. We had a variety of meals from jacket potato to scampi and chips. The food portions were good and everything was tasty. The best part of the visit was the service. The lady who provided table service smiled all the time, even when we made lots of requests. She remembered everything we asked for and made it an enjoyable experience.

A busy Saturday lunchtime and we just wanted something warm. My wife's bacon & brie panini and my cottage pie were both acceptable. The cottage pie looked a mess on the plate and was a little salty but it tasted better than it looked.

My wife suggested we went here for lunch whilst on the way home from Truro. The food was acceptable I had a BLT and cheesy chips whilst my wife had a bowl of soup, which she said was very nice. My biggest disappointment was the very load game of bingo that seems to be played for patrons to get their food. The venue could be better enhanced by having a better systems in delivering food.

I took my Mum here today, to look around the garden centre, and to have some lunch. I have to say, I was a bit apprehensive about eating here after reading some of the reviews about it, but I needn't have worried. We had a really nice meal. Its a lovely big area with lovely views, and plenty of different sized tables for small and large groups. The tables were clean, and while we were there, a member of staff was constantly clearing and cleaning them as people left. We didn't wait long, and were served by a pleasant young lady, although It was fairly busy in the seating area, but being a weekday, was not as full or as busy as Im sure it must get at weekends. We sat down with our drinks, and about 15 mins later our food was bought over to us. It was freshly cooked and served, was piping hot, and tasted very nice. The menu is fairly extensive, with plenty of choice, from snacks to some larger meals. In my opinion, the pricing did seem a little odd on some items, with some of the smaller lunches like paninis and jacket potatoes costing only a couple of pounds or so less than the larger meals like scampi chips and peas, but that's only my opinion. I have to say though, that our meal was fairly good value for money, and we were very pleased with the quality of it.Although we didn't try them, the cakes looked lovely.All in all, its a really nice place, and we had a lovely lunch. Really well worth a visit, we will be back!

Walked around the garden centre which was perfectly ok and then decided to get coffee and something to eat. I asked at the information desk where the cafe was located . Without looking up the 'assistant' pointed and said "Over there" . Great start.Walked over to the large cafe that had about 4 customers in it. There was an elderly lady emptying a bin in a room at the end of the servery. When she had finishe she strolled over and just stood there. J asked if she could have a cream tea. The woman replied " well if there's and scones in the cabinet"That was it. Out we went.Shoddy service from the Information desk, the woman in the cafe hadnt washed her hands after touching a bin and then totally unprofessional service. Not just rude but potentially hazardous to health.Wont bother again.

Haven't been here for a while. When walking around the garden centre itself there is no point in smiling or saying good morning to the owners. They simply blank you and you are made to feel they just want your money and would like you to leave.this used to be a real garden experience it was all about the plants but now it's more like everything but the plants. Very expensive. Anyway I went to the cafe. Ordered a coffee and scone. The scone was like a brick so dry it stuck to the roof of my mouth. Scones are the easiest thing in the world to bake how can you get it so wrong. I watched a man coming out of the kitchen with food bellowing a table number and a face like a slapped bottom on him. So miserable. He obviously does not like his job. The young man serving coffees was very jolly and polite the older woman with grey hair a real misery. You are made to feel this establishment as a whole is all about getting you in. Get your money and get rid of you as quickly as possible. What a shame this could be a real gem!! And for goodness sake somebody show the chef how to make scones it's not rocket science

My husband and I took our elderly neighbours to this garden centre and restaurant, after buying our plants we decided to have a meal, worst choice ever, three of us had the steak pie with potatoes, peas and broad beans, we had 4 tiny potatoes, small piece of pie, some beans and peas, about the size of meal for a child, the pie and beans were undercooked, the meals were only warm, my other guest had lasagna and yet again not warm, our coffee was tepid, the meals are expensive for the amount you get. neighbours did not want us to complain so we left and I later put a complaint in, all they said was they were sorry for our experience and said there food was cooked as guidelines say, I would not recommend this place to anyone, they certainly do not care about their customers.

Bank holiday Monday, my sister, mum and I decided to do lunch after a lovely morning wandering around the garden centre. We were served fairly swiftly , sat at a table with that hadn't been wiped for a while with our numbered wooden spoons. My sisters meal arrived after what I thought was long enough, she started to eat thinking the other 2 meals would soon follow. Waited,customers behind us had been served, waitresses shouting everyone's table number but ours, asked a lethargic waitress if she could she what the hold up was, which we presumed she would do, part of her job I presume ! Anyway to cut a long story short, I don't think the waitress could be bothered and I had to do the job she was paid for and follow it up myself, apparently the kitchen hadnt received our order, but now that they had we were served promptly, by this time my sister was on her dessert !!Disappointing end to what was a nice dayMight add, wasn't even worth the wait

We waited for ten minutes for service, and all the staff ignored us. A large group arrived after us and pushed in front and got immediate service. I asked politely if we could get some service too, as we had been waiting so long and they had just arrived. The member of staff talking to them glared at me and told me she wanted to serve them. Her tone of voice was very superior. We couldn't believe her rudeness; nor the lack of manners of the people that pushed in. We felt we had no choice but to leave. We used this venue numerous times before and feel now we can't return.