Uziis Cookies in Wycombe

My food said delivered but yet has still not arrived

Absolutely disgraceful. This was the second time this has happened. Ordered food. Driver collected who was supposedly a Maryam. 40 mins later the driver delivered the food was a man and not Maryam. When confronted as to why he was parked outside McDonald’s for 30 mins after collecting my food he said he was fuelling his car from Morrisons. So he decided to collect my food and then fuel his car. Not a thought fr the ice cream melting or the cookie dough being rock hard when delivered to me. When I confronted the restaurant on the phone the man’s put the phone down and then refused to answer the phone for 2 hours. Wow possibly worst experience. I’ll attach proof the name of the driver and picture was a Maryam. I have CCTV to prove it was a man that delivered.

My food hasn’t even been delivered but telling me it has

Best in High Wycombe. Love your white kinder cookie dough.

food was very nice food was still warm het milkshakes were cold delivered perfectly had no issues delivery man was nice and understanding when we had complications with the door payment was easy

Ive ordered sticky toffee pudding from here and I was very disappointed as tasted like ginger/ carrot cake . Wouldn’t order it again …

Delicious cookies at Uzii Cookies - very fresh and the chocolate was still warm and gooey ☺️ Perfect for a post afternoon walk treat

Great service. And I enjoyed the food a lot! Definitely come here!

Apple crumble with custard was fridge cold. Probably forgot to warm it. Tasted awful. Was visiting family so gave it a try in the local area. Not recommended

I'm so disappointed in the deserts I ordered my kids. Cookie dough was'nt cookie dough it was hard like rocks. Didnt taste nice at all made me sick and the kids were upset not happy at all . I won't be ordering from them ever again .

I am absolutely disgusted with uzi cookies there food was ineditable and rock hard my milkshake was mostly melted and THE FOOD was an nearly an half an hour late. If I wanted to ask someone to burn my food for me I would have had a toddler make me a cookie dough. I am extremely upset this was for my mum and sisters. I rang the company and they told me they are gong to ring me back im still waiting for my refund cause this is an absolute disgrace.

Delivery Time pushed back 3 times , tried to call restaurant no answer tried to cancel order as order had gone 1 and half hours over delivery timeline.

I kept calling the number and no anwser. I came into the branch in High and I ordered your Cinnamon Churros and I asked for white chocolate. First problem I got brown chocolate. Secondly, they were not fresh, they look and tasted like they have been microwaved. Not satisfied. I want a refund

MY FOOD HASNT ARRIVED SO I DONT KNOW WHY IT SAYS ITS BEEN DELIVERED CAN I HAVE MY REFUND PLEASE!

Always excellent service and great deserts

Amazing food!! Love the Hershey shake

food was so good and delivery time was early

Great food. Chocoberry waffle is amazing!

Best in High Wycombe. Milkshakes very thick which is what I like

Very good service and lovely desserts

This is the best waffle and milkshake witch I had.

Lovely food! I recommend! The food comes very quickly and hot. The staff who answered the phone was very nice and helpful.

Very good quality of food. I worded cookie dough and was lovely. The food is arrive very quickly. I recommend!

In my order it was just vanilla ice cream which was frozen ice and one small piece of brownie with little chocolate ice cream. Highly disappointed.

Not how it looked in picture, minimal effort food

Really good price, really nice people, would buy from again

The worst takeaway I have used if the can’t take things out of the freezer and simply send in time I would just give up

Excelente desserts. Keep it up!

The order was over 2hrs late. The restaurant kept extending the deliver time and didn’t answer the phone. It was a Tuesday night at 8.15pm and it was delivered at 10.31pm. Don’t take orders if you can’t fulfill in a timely manner.

Excelente. Thick milkshakes. Keep it up.

Best in High Wycombe. Red Velvet cake is amazing!

Fudge brownie cookie dough the best. Keep it up.

Great desserts. Had bubblegum sundae. Really nice

Waffles are brilliant. Fudge brownie cookie dough my favourite

the food was cold when it arrived

Top place. Good customer service. A lot of respect to the brother that dropped food off. Had an issue on my Uber eats order and they looked after us. Thank you.

very nice place and extremely friendly people!! Best cookie in the city

Ordered on deliveroo was here within 35-40 mins as described. Arrived by a lovely delivery man. Ordered 2 milkshakes one toffee crisp and one white kinder waffle, a white kinder waffle and a magic star cookie dough. Milkshakes are good but could do with abit more texture by not blending so much. Waffle is fresh and fluffy! Cookie dough was rich in flavour and hit the spot! Definitely order again!

Don't waste your money and time here. If you order something from here either they don't have it or they will replace it with fudge brownie and ice-cream. Most of the times they don't have what you order.

It What was luvley what I had well done

Uzii's Cookies is definitely our dessert place of choice. Food is delicious, service always good and ok occasion I have needed to contact them Uzii's staff have been brilliant! Overall, would highly recommend!!

Amazing ice creams and varieties! Bonus cookie was LUSH! Delivery person super cheerful

TERRIBLE!! It was ice cold and I paid £3 for a flavor ice cream which NEVER CAME!!

Really great taste and great service. Very delicious cookie doughs and chocolate heaven waffles with cold icecream.

Thanks, it was good but arrived a bit late. I understand because we're 8 miles away.

Decent. Good food. A bit over priced. But quite nice.

Strawberry Waffle was amazing! Great work, keep it up

Best desserts in High Wycombe. Recommend Matilda cake !!

Delicious! Big portions, ice cream not melted.

Couples deal - 1 crepe & 1 waffle plus milkshakes. Really lovely! Nice presentation and lovely soft waffle. The vanilla ice cream was lovely quality too

The desserts were delicious but a little cold, milkshakes 10/10

ordered here a few times first couple times it was amazing loads of toppings and sauce on the waffles, fast delivery everything was good but the couple recent orders have been a bit of a let down, they have become a lot more stingy with the toppings, the waffle looked quite sad if i’m honest barely a drizzle of sauce and there was a few stale Ferrero Rochers on top, wasn’t pleasant to chew, i asked them to substitute the chocolate sauce for their chocolate hazelnut sauce instead but they didn’t, they advertise a chocolate hazelnut sauce on one of their other waffles so i thought it wouldn’t be a problem to have that instead but clearly it was. They charge £10 for the waffle, i could justify spending that much on the first few orders as i was actually getting my moneys worth as there was actually a good amount of sauce and toppings, but it’s quite cheeky charging the same amount when you’re actually getting less than before. Wish i took a picture to show a before and after but i didn’t think that i’d have to write this review. All in all they do produce good quality products they just need to be a bit more generous with toppings.

The milk cake liquid was not right

My order came at 9 o clock and im missing my kinder surprise crepe im not happy with this serive and would like some money back

Basque cheesecake and chocolate fudge cake were delicious. A free cookie was a nice touch. If I'd have paid the £2.50 price for said cookie I'd have been very disappointed, it was nice but never a £2.50 cookie.

The drink was missing and there was no option to report it

Disgusting service, I ordered at 8.40 pm, I rang the shop at 9.30 to be told that it's just leaving and will be with me in 15-20 minutes, I'm still waiting an hour later. Absolutely disgusting, they won't answer the phone either, money grabbers!!

The guy is perfect boss man who manages calls and the perfect ice cream in Highwaycome I recommend you guys go to this instead of creams and treats ❤️

The waffle was edible but the strawberries were disgusting. They needed to go into the bin rather than on a waffle

Red velvet Sunday !!! Won’t let you down , abit pricy but it was very very good

45 minutes late roughly. Tastes great but expensive for what it is. Probably won’t order again.

If you have the tastebuds of a 13 year old or don’t mind very average desserts, then go try Uzii’s Cookies. If however, you regularly go to Amorino for your gelato and The Works (high Wycombe) for your regular desserts - then maybe don’t try Uzii’s Cookies. Only chose this place as it was buy one get one free and The Works is closed 9pm onwards and the chocolate milkshake tasted like Nesquick powder mixed with basic vanilla ice cream. And the cookie that came with it? Subways are better by a mile - and they’re a sandwich shop. I’m giving two star because the order was delivered within the time stated and because the milkshake consistency was good.

Always excellent service and amazing quality drinks and treats thank you.

Food was late by 15-20 mins and was given the wrong cookies which I didn’t ask for

Food was lovely, although a bit late we were notified that it was running late. Highly recommend.

One crepe was ruined, hard as a rock, couldn’t even cut it. Was told by restaurant that Just Eat would refund but they refused! My son was so upset his pancake was inedible that I ended up making him some myself! Not impressed, especially as was refused a refund

didnt get my vanilla ice cream which comes with my waffle but enjoyed my waffle with the gelato i paid for.

Mess you around very expensive for the quality of food and customer service AVOID

Over 30 mins late. Restaurant ignores calls after first call. Arrives stone cold and milkshake leaking in bag. AVOID waste of money

Late cold food restaurant ignores calls

Didn’t get what I ordered and only got half in each cup

i’ve ordered from here quiet a few times and every time they come late

Food was over 1 hour late! I ordered at 8:30 expecting to arrive around 9:20 however didn’t receive the delivery until 10:15. The reasoning behind this from the delivery driver was they like to take their time. Absolutely shocking!!!

It was 20 mins late milkshake has leaked everywhere so waffle was soggy and strawberries tasted weird

Food is always perfect from here. Was missing the free cookie. So I phoned the store and they kindly said next time we order they will throw in some extra cookies which is great customer service.

After getting a message saying it’s on its way and the order turns up 50 minutes later is a bit of a joke especially as I’m paying £499 for delivery never had this issue before from other restaurants so don’t think I’ll bother again

Appalling. Order took an hour and twenty minutes to arrive. My hot brownie with sauce, ice cream and nuts arrived as a cold brownie with sauce. Hardly worth a tenner. Going through deliveroo for a refund. Awful.

Food was spilled so half gone and leaked waffle was soggy and barely any sauce

Lovely! The food always arrives nice and fresh and on time.

Lovely guy on the phone called to say there was a fault with the waffle machine and offered me 2 substitutes, I chose the crepes. The same man delivered to me with extra ice cream and couldn't apologise enough. I was complete fine the poor guy was a few minutes late when he had to deal with faults as well as maintain fantastic customer service. Thank you for wonderful food and top notch service. Hence the tip xx

I travelling from Leicester to try this place! What can I say… the desserts were definitely worth the trip. Customer service was top notch! If you haven’t tried this place yet.. you are definitely missing out!

Forgot items in the order, crepe was stale & rock hard I couldn’t even cut through it. Disgusting

I enjoyed the food but extremely expensive that’s why I won’t be ordering from them again. It’s a rip-off

Not the best the crepe is quite bad, the waffle and milkshakes are nice though

Brilliant service, incredibly fast and professional staff.

We usually order from them and it's good but both our waffles were burnt/ rock solid and the delivery took about an hour and a half. We saw the driver sat down the road on his phone for about 15 mins too🫣 I'm sad like i said, usually it's really good!

Great service, great dessert, prompt delivery

Best desserts ever! Ordered family combo and arrived within 30 mins.

took forever too arive cookie dough was hard and ice cream was melted

One want dessert other food=same shop delicious desserts & nachos rectified other night today fab

Food was quite late but as always delicious. O another order he sorted us cookies to make up great desserts

Shocking still waiting for our order which is 10 mins late when you call no one picks up money taken from the account straight away if I could give 0 stars I would DO NOT WASTE YOUR TIME/MONEY OR THE HOPES OF YOURSELVES OR THE KIDS FOR A TREAT

Didn’t appreciate the courier just leaving my order on the door step. It’s not an Amazon package.

I payed for extra strawberry ice cream as vanilla was already added I received extra vanilla which was not required though I was charged for it

I’m very disappointed the food came rock hard and cold and was very very late

My food didn’t arrive after paying for it

I do not recommend ordering from here if your looking for a quick service, I placed my order and two and a half hours later i was still waiting. I rang multiple times each time they would just say the driver is on their way and that they would give me complimentary cookies for the wait. However when the food finally arrived the ice cream was melted, the cookie dough was burnt, cold and hard and there was no complimentary cookies. This was my first time ordering from here and frankly I don’t see myself ordering from here again!

Did not receive my order :( this has never happened before and we are really disappointed

Some of the stuff I ordered didn’t arrive but all round it was amazing

order was delayed and, never turned up