Urban Garden in Bournemouth

The place looks lovely but the food is expensive for the quality of it. The Buddha Bowl wasn’t great, not much flavour, the burger was ok but worst of all was the creamy cheese pasta on the kids menu, which by the way was a strange, not really kid friendly menu. It didn’t taste of cheese it was disgusting, it was like eating a tub of clotted cream and pasta. My son couldn’t eat it. Bad quality food and not cheap at all!

Nice location and decor, particularly nice when it was raining on a summers day. The place was very clean, the staff were lovely and the food was good. Would go again.

10/10… Would recommend in a heartbeat !!! Drinks were on point and service from all staff was second to none. Only slight criticism is Chicken escalope needing seasoning but didn’t affect the overall evening. Definitely will be back guys 🤗🤗🤗

Food very poor quality. We had a long wait for it and it was really dissapointing when it came. Such a shame... a compete waste of money. We came here 3 years ago and it was fab and was really looking forward to coming back. Wish we hadn't....

Very courteous member of staff who smiled, said goodbye and thanked us for coming as we left… who’d ignored us for the previous 20 minutes. I wish I could tell you about the food and drink there, but we couldn’t get served, other than ‘take a seat anywhere, and I’ll come over. This was 7pm on a Friday evening and if there were really busy I’d understand the wait, but they were not at all.

Visited last Saturday with friends. Nice atmosphere, good service and good food. Have passed many times and this was my first visit. Will come back.

Came for a birthday lunch and it was a let down sadly. The area is lovely outside in the terrace, we were showed to our table and a nice waitress took our drinks order. Sadly at 130 they were already out of mussels and sourdough. Menu is very basic, had to ask for kids menu and pencils..ordered chicken burger and it was tasteless and coleslaw tasted of nothing. Mums fish and chips was ok, Buddha bowl was not great and steak was small and ok. Once finished they forgot about us, nobody offered more drinks, nobody cleared our table, I asked for a dessert menu which she didn’t bring. It was like we were done so paid and left. Such a shame as the place is a great location but let down by a boring menu, and tasteless food. Won’t be going back.

This place certainly did not disappoint. Beautiful setting with an amazing view of the gardens, absolutely delicious food and lovely, friendly staff. Was there with friends to celebrate our 50th birthday and the staff made us feel so special. Thank you. Highly recommend and will certainly be back when next in Bournemouth.

This a beautiful restaurant. Came with friends to celebrate our 50th birthdays. The staff were attentive offered us a free glass of really nice Prosecco. Food was really tasty and value for money. Atmosphere gorgeous and we overlooked the park really magical and would love to come back . X

£5.50 for a pint of weird tasting coke. £18 for a cold burnt ‘cheese’burger - had a teaspoons worth of cheese on it. Came with about 10 soggy chips and some interesting coleslaw. The decor and ambiance is really nice but the quality of food and value for money is terrible. Don’t recommend - I won’t be going back.

It was a really sunny day and we were looking for a sunny spot to sit and have some drinks and lunch when we spotted Urban Garden whilst walking through the park and thought it would be a perfect location. Upon entering the venue the staff were really warm and welcoming, although we had discovered that all of the remaining tables were in the shade. We expressed we would like a table in the sun and the helpful waitress informed us that there was more seating on the lower terrace and pointed to the stairs. When we were on the lower terrace a lovely gentleman approached us and gave us a pizza menu, the menu even had the urban garden social media branding at the bottom. One of our party didn't want pizza and wanted something else so they headed upstairs to ask the waitress if there was a larger menu and there was. Our party member decided to order nachos from the menu and were informed they could by the waitress and this was confirmed by her colleague close by too, even though we were sat on the lower terrace which seemed to only have a pizza menu. When they got to the bar to order their food the manager informed them that this would not be possible, as they were sat in the pizza area and would not let them buy the Nachos. Our party member was taken back by this and even offered to walk the Nachos to the table and bring the plate back , however the manager was having none of it and point blank refused to take their money. This put such a dampener on the day and we couldn't understand why the manager could not allow nachos to be taken onto the lower terrace, even though two members of staff has said yes. Even if it wasn't possible (for some strange reason) if your staff members have said yes then you should make an exception. Surely you would want the money as a business too??? Absolutely bonkers mentality from a manager of a hospitality venue. We were not the only ones who experienced the same thing and throughout the afternoon we witnessed two couples leave after being told they couldn't order food either when they went up to the bar. We therefore all ate our lunch from the pizza area and had one of the best lunches we have had in ages! If Urban Garden are going to sub let a terrace to a different company with a different menu then Urban Garden branding needs removing from the other menu and it needs to be made completely clear that they are two different establishments and you cannot order off both menus it has to be one or the other depending on which area of the restaurant you are sat in. Such a shame as it is great location. We will return to the lower terrace just not the upper terrace!

EXPENSIVE & RUDE - go to the pizza bar on the lower terrace instead! The urban garden restaurant manager is an idiot! The chop chop pizza bar has cheaper drinks better food and all cooked fresh from the pizza oven and has really cosy seating areas, it's a hidden little gem! They also have nachos and other foods. Just walk straight through urban gardens and down the terrace seating area. It looks like it goes no where, So glad we found it! The pizza chef is the owner and it's separate to urgan gardens. Ice cream Is also Italian and sooo good!

We visited on a Saturday evening in April, a surprisingly nice early evening given the recent poor weather. We had pre-booked a table inside, but the staff happily seated us on the lovely large terrace overlooking the gardens. We ordered the bread and olives and chicken wings between the 3 of us to start, with portions very much on the generous side. Mains were 2 fish pies which were delicious, and again generous in size, and a fish and chips. We were all extremely happy with our choices and the quality of the food. Finally, the staff, superb and a credit to the business.

We stumbled across this little restaurant as it was very close to the BIC and were looking for some lunch. The food was delicious, and there’s plenty of choice, with a lot of vegan and vegetarian options. The staff were lovely and there was a nice, relaxed atmosphere

Staff were lovely, atmosphere was good. Food was average at best. Disappointing. Veg chilli portion was miniscule and the cornbread was inedible. The croquette starter was not homemade and was served on what tasted like cheap bbq ketchup.

Came here for lunch with my wife and 5 year old daughter while waiting for the mini-golf to open. Was very pleasantly surprised by the ambiance, impressed by the food and delighted by the service. Shoutout to Danny for looking after us so well.

Some of the dishes were disappointing by padding out with lettuce and the cheese cake was not proper cheesecake but a too thick biscuit base with a creamy topping not a nice baked one. No real ales on offer either!

Amazing and attentive service from Danny. He made our Easter lunch date with his nice friendly service. He even got us a brownie for the kids

i really like urban garden but they seriously dropped the ball on our meal, i pre booked and had put please try and make it specials as its my wifes birthday, i got nothing back so i assumed they would sort something when we got there . i had offered to buy a cake or whatever to make it nice , when we arrived they didnt even wish my wife happy birthday and it was like any other booking. Food was good etc and arrived on time, but the whole thing felt let down due to the little effort that was made to make it special. If it hadnt of been her birthday i wouldnt be complaining but when you are told its a birthday you make the effort even if its a glass of something or even just someone saying happy birthday. they emailed after to ask if everything was ok so i emailed them and nobody even responded. pretty poor to be honest i dont think we will be going back to them because of this.

Fabulous as ever. Been here a number of times and always delighted with the food but especially the service and the team led by Kate - she’s a superstar ! Highly recommend

My husband ate here earlier in the week & said how lovely it was but maybe there were different staff when we went. We arrived for brunch at 11.35, but were told we couldn’t have anything but the lunch menu. I didn’t want a big lunch at this time but they were absolutely immovable. For a new place, they should go a bit further to foster customer goodwill. We found their general attitude really negative and arrogant. Also they served us water in a filthy, unappetizing bottle - vintage it may’ve been, but put it through the dishwasher! Not great - a shame, as it has the potential to be wonderful.

We found this restaurant on line and booked a table inside for 6 adults. Warm friendly atmosphere with the best waitress ever. Varied menu at reasonable prices. The food was amazing. Hot, plentiful and very tasty. Definitely recommend..

Another fabulous brunch at Urban Gardens. The food is very varied, a good choice of plant-based dishes. It’s dog friendly, which works for us, in a beautiful setting in the pleasure gardens. A two minute walk from Bournemouth beach. The staff are very friendly and helpful. And more than happy to make changes if requested and if it’s possible to the menu. We have also eaten here for dinner, the cocktails are also amazing! It’s a good and fair priced restaurant for the quality of service and food that you get. The outside seating area is really lovely with heated seats and patio heaters. Definitely a must to visit.

This is a beautiful welcoming little place. Staff were friendly and keen to make your dinning experience a pleasure. The atmosphere is great, the food is tastey I would say just come here if you are in town you will not be disappointed Thank you guys

Went today with my son and dog, without a reservation. Really enjoyable lunch, great service including thoughtful choice on seating, dog friendly in a very pleasant and well designed space.

We were a group of eight. We did wait 45 mins for the food to arrive which seemed like a long time and the drink were equally slow to arrive. But the deal of “kids eat free” was great and the service was friendly and...

I had one bad meal here in 2022 but it hasn't put me off coming back. Come for the atmosphere alone. Today, sat outside under all the festoon lights, with the outdoor heaters keeping us toasty, it was lovely. Staff are really friendly. Prices are...

We visited three times in January as it's important to support local independent restaurants in quiet periods. Urban Garden is definitely a place worth supporting. The look and ambience is really comfortable and the staff are always so welcoming and friendly. Beth (v2!) served us...

Family meal out for 6 (3 kids) when our server took our order and read it back we corrected him as he was ordering a roast beef for my partner but he wanted the beef burger! Thinking we’d made it clear by explaining not the...

A group of 20 friends gathered for a Christmas get together. Large gatherings are not always great dining experiences. However, in this case the food was superb and the staff helpful and attentive, making for a great evening.

Friendly efficient staff, good choice of menu, great quality food and excellent coffee....... what's not to like 💯👍

This place is overpriced for the value/quantity. We found a bone in a chicken burger and the other meals were cold. We complained and they so say refunded 2 meals. It wasn’t until we left that we realised they had charged a higher price for...

Fabulous location, sitting outdoors amongst the trees. Feels like you’re in a treehouse. Service was great.good food, not cheap but where is these days…wasn’t over the top either. We loved it!

We visited here on a weekend away and stopped in for a Sunday lunch. The food was fantastic, beautifully presented and very tasty. We had nut roast and roast beef. The sticky toffee pudding is the best I've ever tasted and my husband was very...

Lovely good and great visit until the bill came. They automatically added 12.5% tip for a table of two, which is extortionate, and did not even separate it on the bill so it was not noticeable unless you read every line of the bill. We...

Bit hit & miss - my friends burger meal was disappointing, my mussels were nice. £10 for cocktail that was literally a thimbleful But whatevs - spent a lot on drinks 😞 It was quite irritating that they added 12.5% service charge to the bill.....

Location is great and decor is unique and cool. However the food is average at best, service was really slow, and its overpriced, would probably not return.

Visited here on a Sunday for lunch and we left very disappointed . The food seemed to vary from good to not so good unfortunately. Our starters of nachos with fried beans was very tasty unlike the crispy cauliflower bites which were really not very...

Not bad surroundings but food was very poor and overpriced, very greasy and under cooked fish. Left most of it. Won't return.

After our first and probably last visit we left disappointment. The food was v average and overpriced for what it was. The services was v slow, we waited an hour for our mains and the restaurant wasn't that busy. We ended up paying lots of...

Having heard good things, we were all expecting something different Certainly was, over an hour for food, v cold on arrival and v bad fish and chips Add in very high prices even for Bournemouth , 12.5 added in service charge and it was very...

We came here twice. The pizzas were really good as they had a twist in toppings which was so refreshing and they were very tasty. The whole place is like a maze of different levels up in the tree canopy with some great views and...

Waste of time! Nice vibe that was about it! Unfortunately we didn’t get to eat any lunch as it took 20 minutes to advise that one of our dishes wasn’t available. We re ordered a replacement dish to wait another 20 minutes to be told...

I had a really dissapointing experience here, even though the decor was nice, and most staff were efficient and friendly , i was horrified to recieve the tabbolah salad with stale macrel and gone off sour hallumi cooked on a meat grill, with a sour...

We booked the Urban Garden for a family lunch to celebrate a special occasion and they couldn't have looked after us any better. We had a large, shaded and secluded table on the terrace and the service was superb - our waiter seemed to know...

We stumbled across this lovely restaurant whilst walking into town from the beach. We were originally going to go somewhere for fish and chips as we were by the sea, but decided to take a chance! Didn’t disappoint. We booked for the pizza garden as...

Good choice of lunch dishes and attentive staff. Great place to come for a relaxed lunch . Portions are generous and reasonably priced.

Awful weather but a fab time at Urban Garden. Ate at the street food bar. The wood fired pizzas were hot and tasty. The drinks good too. Staff very friendly and helpful. We didn’t know but they had a singer that night called Joe. He...

One of the best places we have eaten for breakfast, the pancakes were amazing and the staff were so friendly and couldn’t do enough for us. We were only in Bournemouth for four nights and had breakfast here three times. Restaurant looks lovely and is...

I could not recommend enough the stuff, Pizza man and his pizza really amazing. It was lovely to meet you, definitely will be back shortly. Ps thank you so much for brownie’s, the kids loved it. Sylwia, Betty and the kids😍

Happened to come across this place meandering around Bournemouth city gardens in the sun! We had a table for seven that had an individual heater for later in the evening! We had an amazing family dinner with great seafood, salads burgers and tarts. The menu...

We had noticed this very atmospheric restaurant on our visit last year but were unable to get a table. This year we booked early. It is a fascianting location and atmosphere but the memu selection was , to our minds, very poor.

It was difficult to know how to assess this restaurant; three dishes were good but the fourth should never have left the kitchen. Chicken wings and crispy duck were good, with decent sized portions. My pork belly was innovative with an Asian flavour and plenty...

Lunch of mussels was so tasty. The ambience is excellent. Loved the different levels and outside seating as well as the option of eating inside. We were so impressed we returned for breakfast. The place is fantastic.

Visited with my girlfriend for a drink. Waitress was stuck up, looked down her nose at us, and had a serious attitude problem. Drinks were also ridiculously priced, and quite frankly, a joke. I've been coming to Bournemouth for 20 plus years and have visited...

Waited 45 mins for food, then my wife’s turns up cold, chef had rushed it! Food looked deep fried, my chicken burger was also battered, deep fried?? Tiny menu not much excuse….

from a small menu I selected fish and chips at 16 pounds. The chips ; generous portion and good. Fish tiny with over crisp batter masking its size, the mushy peas were just an artistic piping on plate. So disappointing , I could produce a...

Horrendous experience. My non-binary friend wasn’t allowed to enter as they were ‘wearing a dress’, during pride month too. Certainly NOT an LGBTQ+ friendly venue.

Fabulous service! Kate and will on the pizza terrace made our evening! Pizza was great .. friendly happy staff that use common sense to work together and put the customers first! Hospitality on it’s top game! Thank you. Foodbyaneke

During our recent visit to Bournemouth we ate at the Urban Garden 3 nights out of 5. We didn't know about the restaurant before our visit but we sure are glad we found it as there is a pretty poor selection of non-chain restaurants in...

The staff were really polite and pleasant, unfortunately the pancakes are a bit plain but overall it was a good a meal. Would recommend for a quick brunch. Great location

A lovely setting in the city centre with some friendly and helpful staff. Unfortunately food felt overpriced and was a bit of a letdown - quite bland and small portions.

Had a lovely dinner at the Urban Garden at Bournemouth. It is a hidden gem overlooking the Gardens. The Brazilian Brazuca Pizza I had at the Wood Fired Flamin Grate pizza place run by a lovely friendly couple was an absolute delight along with a...

Took 45 minutes to get our starters which was the pork belly and bread - the bread arrived with flora butter and some olives for £8! The mains were average but small portioned, we left hungry and disappointed. They did give us a free glass...

We popped in for drinks in the afternoon and Gui really looked after us, he made sure we had drinks in hand at all times. Brilliant service and a lovely spot! Would definitely recommend.

My main complaint was my Thai Green curry. It was brown and didn't really taste of anything. It had some green leaves in it (spinach?) and a few green beans. I paid £3 extra for chicken which was just dumped on top, not in the...

We found this restaurant by sheer accident. It looked interesting and different to the usual chain eateries. We were not disappointed. Fab food and friendly service.

This place was a wonderful find. Started off with sitting in the outside terrace which was so pleasant looking out over Bournemouth Gardens. Found wonderful friendly service and good wine. We tried orange wine for the first time, very good indeed. Then we had some...

This has a lovely terrace so is worth a trip when the weather is nice (inside is quite gloomy). The food was good but coffee was a let down.

Dissapointed, previous visit was 5 star. Tonight, burger burnt, indifferent staff and a rat on the patio at 7pm. No further comment needed. Plus 12.5% service charge. Won't be back