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4.3

Based on 84 opinions finded in 1 websites

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Nº 685 in 1604 in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle844.3

comment_iconOpinions

Great service from Trevor...lovely lad with a big smile. Nice baguettes...piping hot coffee.

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Susan Marrin . 2025-01-28

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Decent price for airport café, nice food, chilled place, and Trevor is really friendly and helpful.

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Dean Taylor . 2025-01-28

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Lovely little coffee shop popped in for breakfast before heading for my flight food and coffee was amazing staff were really friendly and helpful would highly recommend pop in if flying out

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Brandon King . 2025-01-20

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I stopped there while onboarding with KLM. My card with ING was declined, but our server MD was excellent and explained everything. We end up being paid by my friends. Md seems very knowledgeable and has offered us exceptional service too! Bedankt

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Rayan Moninggo . 2025-01-17

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Before heading for our flight we stopped off at upper crust for our breakfast the young lady behind the counter was very helpful and polite food and coffee was amazing, would highly recommend any one going on holiday to pop in and give it a go

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Stephen Cummings . 2025-01-16

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Lovely and cosy cafe. Young lad with the beard kept me entertained while the food was warming up. Noticing I was a Hindu he told me about his recent going to a diwali festival where he said he performed with his friends. Overall a friendly and welcoming environment

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Shahina Gany . 2024-12-03

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Over the top pricing bringing our own sarnies next time and the male attendant could not keep off his phone

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Andy Hubbard . 2024-12-01

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My go to when not busy - always friendly and happy to help

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bill . 2024-10-30

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Food was alright but pricey(what can we expect in airport). Service was good, when asked she warmed the food for me which was brilliant. The charging points in cafe were handy as well.

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Pavan Kumar Aleti . 2024-09-05

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Sandwiches are great and the service is very nice too. My flight was delayed and he gave me a free tea without me asking. Last time, he filled our water bottles free of charge.

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Raphael G. . 2024-07-19

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Loved the service by MD, cool guy with a cool vibe and cool glasses 🤩

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Glen Henderson . 2024-06-17

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Not one vegan options for cakes…..

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Anthony Lowther . 2024-06-03

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Ordered a hot choc, small americano, a danish and a croissant (both tiny)- bill was over£14. Waiter delivered drinks but had to be reminded about pastries which came in a paper bag. When asked if he had any butter etc for croissant waiter said “we don’t do that sort of thing”. Total rip off for poor quality - we won’t be back

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Tim Johnston . 2024-05-29

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Great service from Brooke!! Thankyou!!

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Neil Kilner . 2024-05-09

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My server, MD, was very polite and helpful and really cared that I had a good experience at this Uppercrust location. Food was good as well compared to other pricier options at the airport.

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Sohaib Anwer . 2024-04-26

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Lovely happy friendly staff very helpful

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Lisa Wright . 2024-04-14

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Had time to fill due to a delayed flight, so thought we would give this place a try! I have to say I am so glad we did as the choice of food was very reasonably priced and to a great standard. The staff were very helpful and the atmosphere was also good 👍. The place was clean and tidy. This will always be my first stop next time we go to Newcastle airport

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Louise Ward . 2024-04-09

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Excellent service. Was travelling from US and stayed in Newcastle for a week and today was returning. Asian lad named Md was very welcoming and asked me about my experience. Ended up giving him some tips.

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s riman . 2024-04-08

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Excellent coffee and service from Dahi

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Benjamin Wilson . 2024-04-06

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Excellent, friendly staff. Good coffee.

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Claire Gaukrodger- personal . 2024-04-04

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I love the service and they are really

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Chibuike Okonkwo . 2024-04-01

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Probably the worst service I have ever had. Our baguettes were thrown on the counter and then we were told not to sit down as it was closing time. This was at 12.30 on a Wednesday. I won’t be back ! !

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Marc Stanley . 2024-03-20

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Waited 5 minutes for someone to appear. Order Tuna Mayo - was initially presented with a sandwich that looked like it had been run over. Asked for a different one - this one had hardly any tuna in it. Complete rip off

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Jason Smith . 2024-03-17

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Slow service and it wasn’t busy. Overpriced very small pastries. Used to be better before the make over I noticed that they seem to share baking facilities with the other cafe (?)

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Jon Atk . 2024-03-05

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Oatmilk for coffee ☕ happy days

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Louise Bower . 2024-02-22

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bought 2 pastries and pain au chocalait tasted like yesterdays. Cappucino was poor and milk for tea was off. Operative was fine. This was 7.45 Sat morning with one member of staff.

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Stephen Davidson . 2024-01-13

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Ordinary chain cafe but friendly, helpful staff and a semi-secluded place to get a coffee near the escalator to the gate when the Aspire lounge fills up (very common nowadays).

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Northumberlad . 2024-01-10

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Great efforts by the server to ensure the customer was satisfied.

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Richard Montague . 2023-10-03

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An amazing place to grab a drink and a bite to eat. Very friendly and welcoming staff making the start of your holiday a great one.

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claire udale . 2023-09-27

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Had a bagett which was tastey and blue berry muffin was lush soft and very moist and a cuppa tea good fill a hole.

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Scotty Robinson . 2023-09-27

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Dry, hardly any filling , expensive, absolute rip off, no salt or pepper available told to ” try Macdonalds” not even a smear of butter or margarine . Typical airport extortion. Looks good but so disappointing.

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Richard Bainbridge . 2023-09-26

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Lovely quick service for my group flying out today.

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Leanne Illingworth . 2023-08-03

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Loved it, our flight was delayed so stopped there for a drink and a little bit of food and would definitely go again

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Chelsie Packer . 2023-06-29

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Had a take out for my holiday fresh baguette sandwich reasonably priced.

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Sarah Reid . 2023-06-09

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Excellent choice of sandwiches and drinks to cater for all our party. Clean and friendly service!

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J Chater . 2023-06-09

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What a lovely lad! knowledgeable and friendly. Love that Upper Crust is inclusive. 5*

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Mark Liz Sumby . 2023-06-06

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Lovely staff member today served me. Thank you so much.

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tahir mahmood . 2023-06-05

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I had a lovely baguette last Friday. Crispy bread and the ham & cheese was beautiful!

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John Wright . 2023-06-05

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Top quality service especially from chloe

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pablo21953 . 2023-06-03

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Friendly and excellent coffee compared to the other rubbish at the airport

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Adam Humble . 2023-05-27

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Lovely bagette very fresh - staff serving were very polite and got served quick

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Amanda Crosby . 2023-05-26

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Nice sandwich! Our flight was delayed and the staff were very happy for us to sit and wait. Thank you for being so friendly and accommodating.

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joanna bruce . 2023-05-26

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Consistently good coffee and good service. What more could you ask for!

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joe gravier . 2023-05-22

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Staff was friendly and helpful. Sausage on a roll - basic but tasty. Clean and fast! Coffee pretty good.

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Lucy McGrath . 2023-05-21

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Chloe is a lovely, chatty, helpful barista. Overpriced but nice coffee

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Jessica Pattinson . 2023-05-21

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Friendly staff, good coffee and a nice little calm place to sit and charge my laptop. Also filled my water bottle up which saved me a bit. Thank you.

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Rhiannon Green . 2023-05-20

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Went on holiday this afternoon with work and I was greeted by Lucy, she had impeccable service. Working in hospitality myself, I always hunt out the ‘best’ in staff. And she was definitely up to standard. Good for her!

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Keira Rumley . 2023-05-18

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Lovely place service with a smile and very pleasant young lady called Lucy. 5 stars will definitely go in again.

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Louise Groom . 2023-05-18

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Buy my coffee every shift and always greeted with a smile and a chat.

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Elaine Hewison . 2023-05-12

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Very polite and lovely food xxx

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Joy Wilkinson . 2023-05-12

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Highly recommend Upper Crust in Newcastle Airport for a Hazelnut Latte! Great customer service.

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Chelsea Richardson . 2023-05-11

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5am on 10th May. What a miserable little cow behind the counter. Floppy bacon sandwich. I asked for milk in my coffee. I was told I carnt do everything. It’s there. Another lady was told not to get too close to the counter. Probably because it was scruffy. What a tip never again. No wonder people were just walk-in away. Frankie.

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Frank Dowdall . 2023-05-10

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Disgusting raw bacon sandwich Miserable, ignorant staff Extortionate prices Avoid at all costs

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Stephanie Dowdall . 2023-05-10

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Worst tuna sandwich ever at Newcastle airport yesterday's stale bread if I get food poison will be sewing, will never use again very disappointed

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TTV Split . 2023-05-03

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Had lunch today at Upper Crust, great baguette, decent price for an airport. Prompt happy service by the lovely Leanne. Will be back

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Chris G . 2022-08-11

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One of the staff members were cleaning out a bin where rubbish and coffee had spilled all over the floor. They cleaned this up without wearing gloves and then proceeded to serve customers, touch food, touch her face and make coffees between a 15-20 minute period going back and forth to the bin to clean it, still without WASHING her hands. Will never step foot in this place, food hygiene doesn’t exist here. 13/07/22 6.52am

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Peachsoda . 2022-07-13

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Hi had my breakfast here b4 my flight . Lovely people especially Leanne illingworth . Try guys you won't be disappointed 😂

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Caroline Packer . 2022-07-12

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