Based on 20 opinions finded in 1 websites
Opinions
But that was all about the experience at Upper Crust. As I was arriving back in a Reading from London, I thought I’d take advantage of the ‘Too Good To Go’ app. I placed an order for a surprise afternoon bag, which cost me £2.99. I’m so glad I only paid £2.99!! I got 2 baguettes and a croissant, we ate the croissant there and the. Between my husband and I, saving the baguettes for dinner later as we were heading out in the evening. I got my baguette out, which would have cost £6.49 in the shop had I chosen it. One giant lettuce leaf, 3 measly bits of chicken, some funny looking coleslaw, and no butter!! I removed the tired lettuce leaf, evened out the coleslaw, and put butter in it. If I had actually paid £6.49 for that baguette, I probably would have driven back into town for a refund!!
samule78 . 2024-03-27
MORE AT TripAdvisor
Nice staff but unjustifiable food. Really highlights the cost of living crisis. Over priced and dissapointed but more reliable than the trains
Big and greedy molly and evie . 2024-03-03
MORE AT TripAdvisor
Well made breakfast with good options available and service was quick 👏 excellent customer service and very well made coffee and pastry’s
sfernandez . 2023-12-14
MORE AT TripAdvisor
Good breakfast options , baguettes were freshly made with variety to chose from 😃 amazing customer service
sfernandez . 2023-10-16
MORE AT TripAdvisor
Went to UpperCrust to get coffee and pastry, service was poor, Lady put my drink on other side of counter, then snatched my money. When I asked for extra milk, the look I got was as if I'd asked for gold. I said it again, and asked if she understood what is said. She said yes but I'd had a Late, and didn't need extra milk. I explained that sometimes some places coffee was stronger than others, she said I should have said that in the first place. Both ladies were more interested in being lively to each other, than the customer. Won't go there again. Thought I'd try for a change. Will go to Costa, at least I know I can ask for extra milk without a look of how dare you ask for milk.
Sonj . 2021-11-25
MORE AT TripAdvisor
Absolute rip off! £7.28 for a cheese and tomato baguette which was a shadow of its former self and a medium latte. The coffee was very nice though
bobmcgregor26 . 2021-09-14
MORE AT TripAdvisor
I actually thought this was quite reasonable for a breakfast baguette, fresh and tasty, quick service, all you can ask for food on the go.
JLM3080 . 2019-06-26
MORE AT TripAdvisor
I used to love this place nice side baguette with lots of melted cheese Disappointed to say the least today Dry hardly any cheese Coffee was nice but then it’s out machine Boooooo and £8 for a coffee and baguette Be ashamed
Mandy L . 2019-04-11
MORE AT TripAdvisor
Decent enough coffee, but found my baguette to be dry and dissapointing, considering the price you pay. Think I might try somewhere else on the station next time
daveinkent44 . 2018-11-28
MORE AT TripAdvisor
As this is in the main rail station you would expect the service to be quick... one staff member walked past and ignored me twice.. and the other was behind the counter unpacking a box... i was stood for about 2 mins before she stood up from unpacking and miserably said "what do you want".. no apology, it was like i inturupted her. She was also rude to the sweet old man next to me who asked for his baguette to be cut in two ... huffing at the request. Some serious customer interacrion training is needed
bynelaura . 2018-07-31
MORE AT TripAdvisor
... but shame about the pastries which at the end of the day are rather rubbery. Best in the morning, I guess. But the coffee is fine so a helpful watering hole with seating.
X8085XIalanf . 2018-06-05
MORE AT TripAdvisor
Nice baguette but doesn't justify the high costs. Bread is a bit nicer than competitors admittedly but over £2 for a takeaway croissant?? I'll be going back to boots meal deal
holidayqueengourock . 2018-03-06
MORE AT TripAdvisor
Correct me if im wrong but i do expect my blueberry muffin to contain blueberries. It didn't. It was cleverly disguised as a blueberry muffin by the addition of a blueberry on top, but once opened it was infact a plain cake with little taste. Never again.
J9atmedowview . 2017-12-15
MORE AT TripAdvisor
For £2.35 I expect a damn fine shot of espresso. This was not that damn fine shot. Adversised as Peruvian and fresh, the coffee was left to go stale in the doser, and served flaming hot. It also tasted thin and oily like it was full of robusta but didn't have the crema one would expect from that. I returned the coffee as it was undrinkable and there was no hope to get it fixed before the train left. I would suggest to avoid this place like the plague if you care about your coffee as clearly the staff are either untrained, couldn't care less or both.
jubbuh2015 . 2017-06-14
MORE AT TripAdvisor
I think the title summarises my view. Hardly value for money. I suspect their response will say it reflects the cost of running an outlet at Reading station but more could be done to cheer up the ingredients or presentation to justify the price.
SkyserUK . 2017-02-12
MORE AT TripAdvisor
Just bought a baguette and coffee from here After I pointed out which baguette I wanted I noticed loads of small flys covering the food. I'd already placed my money on the counter and the other assistant was sorting my change. I said that I didn't want the food anymore due to the flys and was told I'd already paid no refund. As I was in a rush for my train I had to pay the £6.50 for my baguette which went in the bin and coffee This is the last time I will use upper crust at any UK train station
Ben W . 2016-09-13
MORE AT TripAdvisor
Me compré un huevo James martin baguette esta mañana de la estación de tren de Reading. Era absolutamente repugnante, el olor cuando me trajo de la bolsa debería haber sido suficiente, sin embargo, no prueba un bocado el pan estaba duro y toda la cosa sabía a cloro. Mientras espera en la cola que avise a un miembro del personal que había moscas en los cruasanes dijo siempre el tiempo me vuela su no podemos hacer nada. Mi baguette era menos de 5 libras no dinero bien gastado.
Paula H . 2016-09-02
MORE AT TripAdvisor
Normalmente conseguir algo de upper crust a coger el tren al exeter. Sin embargo, no puede hacerlo de nuevo. El maíz de nuestro pollo y baguette tenían muy poco pollo y cuando recibimos la baguette de queso y tomate en el tren todos los bordes donde es difícil. También conseguir muy caro. No fue una buena experiencia esta vez
ianthejock . 2016-06-07
MORE AT TripAdvisor
Travelling to Manchester. In need of a nice warm crusty roll. And spoilt for choice. Great array of fillings. Good value for money & good service.
CMMD77 . 2016-03-21
MORE AT TripAdvisor
I love Upper Crust. A reliable friend on larger railway stations. Something tasty to eat on those long railway journeys. Don't forget to wipe the crumbs off the seat for the next passenger. Cheaper than the buffet car.
900Lancasterfamily . 2016-02-17
MORE AT TripAdvisor
For what you get its overpriced and not great value for money. They have changed some of their recipes which aren't great. The bread is heavy.
Attilio74 . 2015-10-12
MORE AT TripAdvisor
estado viniendo aquí durante los últimos meses con la oferta de O2, almuerzo por £1. He encontrado las baguettes a ser fresco y sabroso. El personal podría ser un poco más servicial y agradable, pero decir que algunos de ellos son geniales. Supongo que en...
birmingham_13 . 2014-10-12
MORE AT TripAdvisor
Compré una baguette de desayuno y me arrepentí profundamente. Upper Crust son obviamente tratando de ahorrar dinero utilizando ingredientes baratos y los pésimos, al cual han de tener muchos sal y grasas para tratar de añadir algún sabor.
Mark F . 2014-03-30
MORE AT TripAdvisor
Similary restaurants in South East
42 Opinions
I have visited this Burger King on a few occasions and the customer service doesn’t seem improve. The shift leader that served me didn’t greet me at the till or really acknowledge me. Another colleague was just sat on the counter. Very unprofessional. Won’t be going here again.
297 Opinions
The tall guy on blue shirt. No washing hands, no gloves, handles cash with the same hand and serves customers. 🤦♂️🤦♂️. On thing I don’t understand how much can a guy talk on there phones, the guy was middle age not like he was teenagers or early 20. Long time ago I went there, that time it was slim build guy with blue shirt, he ask for cash only, I gave him, he straight away put it in his pocket 😂😂. Honestly speaking food was alright, I think the oil was old, portion size is getting smaller and customer service is bad. I don’t think this place will get any better . I still remember I used to go this place there long time ago and it was good. Stop the flipping headphones and stop talking on phone when customer around. Stop eating on the counter. Next I see these guys I definitely make a complain to council for health and safety…
225 Opinions
Awesome London spicy chicken . Lovely flavour . But fries should be a bit more . I would recommend the place
2246 Opinions
Great if you like this type of fast food. I am not a great fan. They do however do what they do quite well.