Burger King in Reading

I have visited this Burger King on a few occasions and the customer service doesn’t seem improve. The shift leader that served me didn’t greet me at the till or really acknowledge me. Another colleague was just sat on the counter. Very unprofessional. Won’t be going here again.

It is frustrating when the cashiers and the duty manager tell you their computers at the till are not working and you should order from their paying stations yet the paying stations don’t accept cash and blue light cards! So you tell them so and miraculously the computers start working! We’re not stupid when we go to the counter to pay as it’s not a first time eating here. It’s so frustrating as I had a bunch of people with learning disabilities that I was supporting and the back and forth with Burger King staff triggered their behaviour and it was so frustrating! And ended up spoiling our afternoon.

Food good, chips fresh, place clean… but… I was concerned… 3 young lads… one appeared to be finishing an item from the menu… Quietly minding their own business, when a member of staff appeared to tell them she needed to sort the table. They left without a murmur. Someone else then sat there without food. Seemed as if waiting for bus or lift. There were plenty of free tables, although they were as usual prematurely stacked with the chairs discouraging people from using. Some seating on other side, but no one wants strangers breathing down their necks. I appreciate the need to clean, but suggest you leave half the tables without chairs stacked. People pay for food, it’s reasonable that they wish to eat it without being hovered over. It’s very irritating. I am older & I felt sorry for these very well behaved teens.

Cheap food that fills a gap better than Maccys. Bit slow service and not keen on toilets for customers being locked but it is what it is Good fries though and liked doing my own drink so I could forego ice

Lamentablemente, a pesar de que el servicio y la comida eran buenos, no regresaríamos hasta que haya pasado la pandemia. Nadie limpia las mesas. Nadie gestiona el sistema unidireccional. Mala señalización. Mesas sentadas que están fuera de uso, pero no hay personal para administrarlas.

Excelente comida. Muy caliente, las papas más sabrosas. Limpio, asientos cómodos, personal agradable. La ubicación es la parte antigua de la ciudad frente a los autobuses.

I’ve always enjoyed a very occasional burger here but won’t bother anymore, was late morning and only a handful of tables occupied, ordered a regular cheeseburger meal with cappuccino coffee. The burger was lukewarm, the bun very dry and tasteless, chips had a nasty fishy taste which I can only think was due to the quality of the oil. BK certainly need to improve their standards to compete with the many alternative options in Reading.

The best thing about Burger King is the app to get the food for half the price. Get the app burger probably not worth the actual price

Man who served us was very rude and shouted at us when we made an order! We just wanted chicken burgers!!!

I went in on a whim - I've not had a BK burger in years. Now I know why. The staff were unfriendly, the automated order system incomprehensible, the condiment area was covered in some form of plastic and the whole place looked scruffy. The food - almost inedible. I ordered some kind of stakeburger which seemed to be made up of crumbs of something and I couldn't taste meat of any description. You've only yourself to blame you may say - and you'd be right. Not going to repeat it. Simply awful.

I have to admit I did not directly choose to use Burger King. Rather on one of my infrequent visits to Reading Town Centre I wanted to get a burger from the mobile burger van at the corner of Hosier Street (highly recommended). Anyway it was shut, hopefully they are still in business. So as a distress purchase I went into nearby Burger King. Ordered a Whopper Meal from the annoying touch screen stations. Despite not being busy my order showed as "being prepared" for the best part of 15 minutes. I don't know if they are competing for the title of the world's slowest fast food restaurant but if they are they are in with a good shot at picking up the title. When it did arrive the food was abysmal. I would have taken it back but I needed to be somewhere else in a hurry. The chips were bland with no salt, now that may be a health thing but serving them stone cold is definitely not. Likewise the burger was barely lukewarm. Overall a horrible experience and I ended up throwing most of it away. If for some masochistic reason you are driven to purchase a meal from here then my advise is to skip the ordering screens and order from a human. Whilst I was there 3 or 4 obvious "old hands" did this and got there order far quicker than me

We was ok until a table of homeless people came in didnt order foor or anything just say their stinking and drinking their bottles of white lightning.. staff just accept that, their was children in here thats disgusting

Why have they changed to order food and then wait until your number is called out?Creates manic!!My grandaughter wanted a chocolate milkshake which we changed as it was disgusting and just tasted of chemicals.Whats that about?

You can see that staff are making a big sacrifice in serving you. Only me and 2 more customers and it took ages. One lady show up asking for a refund because she was wainting for 15 minutes, apparently the guy forgot. Shameless! I feel disgusted the was people are treated! Never again!

food ok average to below. Had a cheese burger but the burger tasted re cooked not fresh maybe just had a bad chef day

Next to Broad Street Mall, so centrally located. The food is well known and personally I favour it over the Clown. Better chips and tastier burgers. This branch can get busy and feels cramped. It has toilets and reasonable disabled access.

I visited here for lunch on a busy weekday. The restaurant was doing a brisk trade but there was seating available which I took advantage of. The BK product is somewhat predictable, but generally of a good standard and this one was no exception.

Vine aquí para el almuerzo después de una media hora de viaje en tren de Virginia water a la lectura. Me encantó, y así lo hizo la familia. Mi hermano y yo conseguimos una doble hamburguesa de queso y tocino mi padre dieron una gran cama King size. Encontramos algunos cupones en el tren y nos ayudaron a pagar también. El personal era extremadamente amable, lo recomendaría y volvería.

De regreso a Bristol desde Londres, hemos decidido tomar un bocado, sólo Burger King abrió sus puertas. Bien, nunca tuve ningún problema con la comida y el servicio. Hasta esta noche.

Normalmente no me revise un restaurante de comida rápida pero hacer una excepción donde es tan escasa que realmente debería evitar. Uno de ellos es el BK en Leer servicios.

Easy access, town centre, offers available, small seating area, always busy , lots of studens and families but fast service.

The Burger King at Gloucester Road in London is the worst one in the chain, cold cold food and terrible attitude from the staff.

Pedimos una comida whooper me dijeron que será 5 minutos ir y sentarse!! Cuando salió finalmente la comida era horrible y las patatas fritas, la hamburguesa hamburguesa era un rollo de ciabatta de uno de hamburguesas!! promo He dicho que es normal que los bollos con la serie whoppers sirven?? El hombre dijo que se acabó!!! Me lo miraron y dijeron, así que poner cualquier pelea antigua de allí y no decirme!! Él simplemente se quedó con la boca abierta!! No siento no hay. Las mesas estaban pegajosas como lo limpiaban con mayonesa. No puedo ver esta duradera.

Yo estaba indignado por el comportamiento de un empleado llamado Wajid, era obvio que estaba bajo él para servir una mujer y me hizo esperar cuando había servido todos los hombres y no había nadie en la cola. Cuando finalmente me llaman él era brusco y desagradable. Me parece que si quieres Burger King a emplear a personas de fuera del Reino Unido, quien nuestros empleos para los jóvenes, entonces por favor por lo menos enseñar al personal de servicios al cliente. También me gustó que venden agua como extra que no estaba incluido con comida, pero él no nos molestamos en decir y, la verdad, no me quiere. El servicio es muy malo.

The staff seem either bored or about to cry. Cleanliness of the eating area leaves a lot to be desired - it seemed that the person cleaning was trying to save on cleaning solution: one spray onto one table was sufficient to do multiple tables.

Popped in for lunch, not been to a burger king for years. Not changed, they're ok. Whopper was nice, chips warm ish, price a bit high but then everything has risen in recent times. Juat like old times. Average at best

I ate here not a hour ago, and I'm truly unimpressed! The service was slow, and the server struggled with basic English, I have no problem with a foreign work force but I'd rather they spoke English, the food was cold and didn't look anything like they do in the pictures! But that's expected with fast food!The price wasn't great but that's what you get for going to Burger king!

limited vegetarain menu is always the problemand otherwise its just like the usual so i am not too excited.good location though

The title speaks for himself, just love it, the same taste all around the world. Thats amazing. waiting to go again

As a student, I get voucher for burger king.Nuggets are even cheaper than McDonalds and with the voucher i can get a lunch for 3 pounds.Good value but not great at all.

visited here for lunch on a sunday afternoon.they have just started doing chicken wings so thought I would give them a try.sorry I bothered,they were raw in the middle.the worse thing was , the staff saying they were ok !!! really.we had a massive row and ended up walking out.will deffinately not be going back here to eat.restaurant was dirty and messy and staff all seemed moody.

When we arrived, after a bit of looking around at the various menus and promotions around the store, we saw a tasty looking Aberdeen Angus burger choice, which we decided to get. However this was not on the main presented menu over the counter. And even when stating the exact name from the menu, the staff member didn't seem to understand what I meant. Even after saying exactly what we wanted, three times, the guy behind the counter still didn't understand what we were ordering as we weren't ordering "number one" off the menu. Easiest way to confuse any fast food outlet is to order what you want, not some option 1 off the menu.After we arrived, a few more people arrived, however when we arrived - just after school finishing time, there were no school kids in there. In fact the place was empty other than a couple of staff sweeping and mopping.My partner commented that the tables were not very clean, and my chair had split plastic on it, and that wasn't the only one either.My partner also noticed that a staff member was initially mopping the floor around the kitchen area, and then moved onto serving food after just a small wipe of her hands on a hand gel pump.The food was delivered to our table when it was cooked (microwaved?) and I enjoyed it as much as we could from a fast food franchise that is hugely overpriced, however my partner commented that her bun was stale. I must state that among fast food places, a certain golden arches give much more constant "quality", whereas BK can be more tasty, but sometimes not as good. If bacon is added, it should be able to be tasted,A little more TLC in this great town centre location would go a long way.

Better burgers than McDonalds as ever and better than the other Burger King in Kings Walk and the staff are reasonably friendly

I decided to give Burger King another try after a disappointing meal there a few years ago but unfortunately my feelings are the same… I know it's only fast-food but it can still be a clean and inviting area!

Moyen, correcte assez petit. Personnel debutant une glace pas bien melangé avec oreo. Il y a meilleurs.

Been to this Burger King twice. Both times the burger buns didn't taste fresh. First time I had mozzarella sticks, which tasted dry and was chewy, like if they had been cooked once, got cold and then cooked again. Actually that's how all the food at this place tastes like. The employees seem very unmotivated. No one was happy. The place need to be redecorated. I hardly see any ppl there, which isn't a mystery. Worst Burger King I have been to. I usually like Burger King, but I am not going back to this Burger King. I would much rather go to mcD or KFC.

IT's never very busy in Burger king but the food is nice and the tables are clean. The staff are friendly.

The three cokes was disgusting they were very weak no colour funny taste, the milkshake was so thick that our seven year old could not suck it up unable to drink any of it, we will never go there again. Table and floor dirty. Burger King 1 Kings Road Reading

I just fancied a burger, well two, after a couple of pints and came across this fast food restaurant as I wandered around. It was a Wednesday night, about 9:30 and I was the only person in the place except the staff. I wasn't sure if this was a sign but I was hungry and just ordered. However, the food was piping hot and the place was clean.

their burger's are a little better than McDonald but i still prefer a burger from a van

whats good about burger king, you can actually taste the food, mainly because its flame grilled, yes they do get theorders wrong, but they are quick to put it right, and compensate you

this was round the corner from the hotel, usual value

Looks like burger king in reading has decided to cut budget on sauce... I had a triple whooper menu, very unpleasant too eat because very dry... had to add some sauce and then it was good enough...

Burger tasted of fish, was cold and dry, looked like it had been lying around all day. Chips were cold to. Not what I expected from Burger King. AWEFUL.

Burger king all the same, staff who look tired and burgers that look nothing like the picture.