Based on 1.557 opinions finded in 2 websites
Based on 1.557 opinions finded in 2 websites
Opinions
A great spot to catch up with friends over cake & coffee. Beautifully decorated for Christmas & staff so welcoming & helpful. My only grumble was that the cake was a little dry, I’ve had better there before. But still delicious & edible.
Sam Phillips . 2024-12-16
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lovely afternoon tea. Decorations cute. Christmas crackers constantly going off which was slightly distracting but food was delicious
Jo Wallace . 2024-12-13
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We had an afternoon tea here today and what a wonderful time we had. Our service was provided by Danielle today. She was so attentive, so smiley, couldn't do enough for us and was genuinely the most lovely lady. She made us feel so relaxed and made our visit really special; she also included my 4 year old in every interaction, got her a cushion to sit her up a bit higher and comfier and made her laugh and smile. This is my second experience here and my mothers 7th. Every time it exceeds expectations and is such a magical experience. Plenty of yummy and beautifully presented food, warm, cosy environment with such a beautiful lay out. Thank you Danielle. We hope to see you again.
Berenice Blamey . 2024-12-03
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Woodland christmas afternoon tea was absolutely fabulous. Staff are fabulous.
Claire North . 2024-11-17
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Always lovely food and welcoming staff. We have been going there for a few years now, and is always our place to go for a yummy breakfast or lunch
Claire Astill . 2024-11-10
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Excellent food, good quantities, and served extremely hot. Nice atmosphere, and very friendly staff. The afternoon tea looks expensive, but the main menu is good value for money.
Liz Gould . 2024-11-07
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Highly disappointed! If you're a shopper at the garden centre (woodlands) and think you can just nip into Twig & Spoon for a quick bite/drink, think again! Unless you've reserved a table and turn up then there's a high probability that you won't get seated, even with the place being 60% empty, and front of desk just explain that they are all reserved upfront Not the kind of treatment you'd expect from what appears to be a highly recommended place to go for a treat, certainly don't get the same from the likes of Ruxley Manor and Millbrook
David Airlie . 2024-11-03
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T&S is our go-to restaurant for birthdays, catch-ups, in fact any occasion. Inconvenient for everyone but we all make the effort and always enjoy ourselves. Good food, lovely people, what more could we ask?
Weardale . 2024-10-30
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Never had a bad meal here. Had the beef roast this time, and it didn't disappoint. Normally have the Kentish Ale beer battered fish and chips, which is superb. Service was great too.
Fraser N . 2024-10-28
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Afternoon tea excellent as usual, even made separate plate of just cheese sandwiches for son-in-law. More of anything if required. 5*
KayF1962 . 2024-10-27
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The food was very mediocre today, chips luke warm and toasted ciabatta not that toasted which meant the tuna melt had NO melt. !!! Food is unfortunately going down hill. Staff very friendly and attentive but it’s the food letting the side down. Won’t be rushing back as there are far better local options to choose from.
Steve W . 2024-10-24
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Great food selection, friendly staff
les baker . 2024-10-21
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Lovely breakfast. Pleasant restaurant.
Irene Christina . 2024-10-20
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I recently had the opportunity to experience afternoon tea at Twig and Spoon, and it was a delightful experience. The setting is beautiful, with a charming outdoor patio and a cozy indoor dining room. The staff is friendly and attentive, and the service is excellent. The afternoon tea itself was delicious. The selection of finger sandwiches, scones, and pastries was extensive and varied. Everything was fresh and flavorful, and the presentation was lovely. The tea selection was also impressive, with a wide variety of loose-leaf teas to choose from. Overall, I had a wonderful experience at Twig and Spoon. It is a perfect place to enjoy a relaxing afternoon with friends or family. I highly recommend it!
Claudine “Kulot” Cerbas . 2024-10-20
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I only ever have their fish and chips, have never tried anything else. So the 5 stars refers to that one dish. Their Tartar sauce is the best, apparently home made. We have never had bad service. My wife always has something different each visit, ie Ceasar Salad or a Quiche followed maybe by the Coffee cake, washed down with the house white wine. Being the driver I stick to and recommend the bottled Apple juice.
Eric Harvey . 2024-10-01
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Delicious food and great service
TJ Caswell . 2024-09-26
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Always a delight to dine at the Twig and Spoon. I can thoroughly recommend the Eggs Benedict.
Geraldine Pettit . 2024-09-18
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Fantastic friendly service from Danielle annd her colleagues. Amazing food in a beautiful environment. Highly recommend.
Julie B . 2024-09-08
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A really nice place for lunch or breakfast.
George Nikitas . 2024-09-04
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A friendly welcome and efficient staff ensured our breakfast catch up with family went smoothly. A good quality, well cooked breakfast with nicely paced service and offer of more tea when we had eaten. Very pleasant surroundings and enjoyable start to our day.
JillMKent . 2024-08-31
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Lovely surroundings, walking through a lovely garden centre before getting to restaurant. Food well presented and staff attentive and well dressed. Felt very special.
Karen F . 2024-08-28
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We have been to the Twig & Spoon on several occasions and have never been disappointed to date. Diners are presented with a great lunch menu and Special’s menu with enough choices for all. When the food arrives it’s a good portion and I have to say very tasty. For those with a sweet tooth and to crown it all, you are presented with a selection of cakes that will tempt anyone - A great place to go for lunch
Rolf Prommel . 2024-08-28
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As we had finished shopping at the varied outlets, etc in the Woodlands Garden Centre and before visiting the Kent Fire Fighting Museum (on the same site), we called in, unbooked, at the Twig and Sppon Restaurant (also on the same site) for lunch. Although they were rushed off their feet, we were warmly welcomed and a table was found for us. We were warned that there would be a delay but it wasn't as long as we were told it might be. There's a good and varied choice on the menu with Gluten Free options (which was OK for my wife) and a lunch menu. I had the Kentish Rarebit which was delicious. Good value for money and, when the bill came, it was pointed out that a discretionary 10% was included but that this could be taken off (amended) as the customer desired. Can certainly recommend.
Geoff H . 2024-08-26
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Great food and service. We loved our visit here. It was a relaxed and attractive environment. The service was excellent and great variety of options on the menu as well as a specials menu.
Jo Z . 2024-08-22
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Always good service with extensive food choices. Never disappoints!
Eddie Attwood . 2024-08-21
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Slow service, food disappointing, Tip added to bill
Shirley Hutchins . 2024-08-21
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Waited a long time for service didn't look like there was enough staff wasted half an hour to pay our bill
Lesley West . 2024-08-21
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Really great brunch menu. Food really lovely and a great atmosphere. Will definitely be returning.
Claire Aunger-Third . 2024-08-17
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We went for breakfast, the bacon sandwich was very low standard both bacon and bread was very disappointing especially as it cost around £8 each based on my experience I definitely wouldn't return.
Steve Pereira . 2024-08-09
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Lovely eatery in a really great garden centre
Maggie Taylor . 2024-08-09
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Always a lovely eggs Benedict here
Barbara Horner . 2024-08-01
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We came for lunch today because we do really like it here - however today the service was a little disappointing. No one came to take our order so we had to go in and tell them what we wanted. Tea was served without spoon or sugar and the warm beef on the meat platter was cold. Hopefully it will be better next time!
Rachel Betts . 2024-07-21
MORE AT Google
I love this restaurant as the atmosphere is always buzzing and the food is always fresh and professionally presented. The best place to eat for miles around!
Mark Jarrett . 2024-07-20
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Absolute fantastic service and amazing for as always. We had afternoon tea this time and as usual it didn’t disappoint.
Debbie R . 2024-07-13
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Poor communication between front of house & “chef”, a disappointing experience, No real opportunity to resolve the issue. Complete indifference by waiting staff, delivering a response from “chef”. 5/7/24
Lynn Rowledge . 2024-07-06
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Visited Monday 1st July 2024, with a friend. Had booked in advance online. On website the choices for eating are: Brunch, Lunch, Specials, Children’s and Drinks. I picked Brunch as table booked for 10:00. There wasn’t anything that took our fancy, however on enquiring to the young waiter were advised they had fruit scones, which when served were warm. My friend had hers with jam and cream (both served in little dishes) I had butter with mine. See photos attached. The absence of these and the variety of lovely looking cakes that weren’t on a menu, nor was there any indicator that these were available at that time could easily have lost them a sale as we were consider leaving. The restaurant is within a garden centre and there’s plenty of seating, both inside and outside, however booking is definitely recommended. We felt the presentation and cost were reasonable. A coffee, sparkling water, 2 scones £17.05. The staff were courteous and tables cleaned as soon as vacated.
Maggs5203 . 2024-07-05
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As always great food and service, booking essential for weekend. Only negative is the toilets which are compact to say the least.
Kevin Barton . 2024-06-29
MORE AT Google
Amazing food and service, absolutely wonderful menu options for Gluten Free and such a beautiful setting, we can’t wait to visit again 😊
Sammy Buca . 2024-06-27
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Enjoyable as ever, always looked after by very attentive staff. Thank you Andrew and Danielle for looking after the eight of us today, magical. We have now booked for our Christmas Meal.
Keith Foxwell . 2024-06-26
MORE AT Google
Went here for brunch for our daughters birthday. The chocolates I had reordered were beautifully presented on the table. The food was excellent and the staffgriwndly amd helpful.
Joanne M . 2024-06-09
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A lovely way to celebrate our friend’s wedding plans. The afternoon tea was delicious. We fancied a few ready salted crisps too and although you don’t sell them, Danielle insisted on going to the garden centre to get some for us. This was very kind, we just love crisps and they added the perfect crunch to our lunch. Thank you so much everyone, we had the perfect afternoon.
Kay S . 2024-06-09
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Discovering the Twig & Spoon online, we decided it would be the perfect spot for a brunch meetup with a friend. Our choice couldn't have been better! The menu was outstanding, catering to all our tastes. The quality of the food matched the menu's promise. The staff were incredibly welcoming and helpful. We're definitely planning a return visit!
John Foskett . 2024-06-08
MORE AT Google
A fabulous experience at the cafe for a birthday brunch, very attentive service and delicious food. Many thanks!
Bernadette Thompson . 2024-06-08
MORE AT Google
Food was excellent, staff were helpful and friendly. It is advisable to book a table and avoid disappointment. All in all a great afternoon 👍
Steve Otto . 2024-06-06
MORE AT Google
A bit expensive, buy well worth it for a treat. The fish platter was amazing and generous portions.
Joanne Millsom . 2024-06-04
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Booked in advance for a special occasion brunch - well worth it! High end experience and fantastic all round…
Sarah Gates . 2024-06-01
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packed solid a real hidden gem, very nice gourmet breakfast. I will be back, to see if the manager/maitre d' was just having a bad day. I returned today with my family to see, if anything the manager was even ruder, dismissive, unwelcoming. I can only think he is under pressure. Even then its not much of an excuse for behaviour.
Nick Byram . 2024-05-31
MORE AT Google
Great place to get a coffee and cake with friends.
Micaela Burr . 2024-05-30
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Nice place with an honest traditional style menu. Good value
Alastair Goodale . 2024-05-29
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Great customer service by all staff lovely food... great lemon cake,
Lynn Anderson . 2024-05-19
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The food here was fresh and delicious. Lovely staff and perfect setting
Peter Warnes . 2024-05-09
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Nice place to eat and drink, reasonable price. Friendly staff.
Rich ard . 2024-05-03
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Nice food and polite and friendly staff. Came for brunch late morning (Monday), and would recommend booking in advance as clearly a very popular place.
Adrian Walker-Reilly . 2024-04-29
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Lovely food. They have added an extension for people who want lunches only. Main building is for main meals. Good variety of food and well cooked and presented.
Melanie Martin . 2024-04-25
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I visited the Twig and spoon Restaurant on Tuesday the 16th of April and It exceeded my expectations. The Food was great, I had the Fish finger Ciabatta and my mum had the home roasted honey and mustard ham Sandwich. The Service was very good and we felt more than welcomed. We enjoyed the restaurant itself and were impressed by how much it had been extended over the couple years. We Definitely would return again and recommend to all.
Thomas Gibson . 2024-04-17
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Had 2 coffees and toast service was good so was toast and coffee
peter britton . 2024-04-06
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We had afternoon tea here and the food was lovely and lots included. However, today I was disappointed as not once did anyone come back and ask if we wanted further tea or coffee ( which are the only drinks included). When have been to other afternoon teas we have always been offered unlimited tea/coffee especially as this is quite an expensive afternoon tea. They add 12.5 percent service charge which I think we should have reduced or taken off because no one checked everything was ok we were just served our food/drink and left to it. We were also in a small table that usually sits 2 and there were 3 of us so not much room to put the cups and food. Felt we were shoved in the corner to get more people in. I have given 4 stars as food was good but serviced lacked very much today
DaphneT387 . 2024-04-04
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We had a lovely visit for a family brunch. We were really well looked after and everyone was very friendly. The food was really tasty and well presented. It was delicious. We were sorry we did not have room for the beautiful cakes but will have to pay another visit to taste those.
Joy H . 2024-04-01
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Very nice and tasty lunch I had with friends today . I really enjoyed the fruit salad with ice cream . Lots of different fruit
nicki10002018 . 2024-03-30
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What would have been a lovely trip was spoiled by the entitlement of one of the members of the staff. Whilst asking for the bill, I asked for the discretionary service charge to be taken off and said that I would pay the tip in cash. Minutes later, a male member of the team came to take payment and was court, abrasive and clearly not happy. It was a shame that this happened because he saw no service charge included. I mentioned my disappointment about this to a female member of staff a few minutes later.
irishgirl8693 . 2024-03-30
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Excellent food . Very good service . No complaints . Plus you can have a shop around the garden centre afterwards.
Matthew Arthur . 2024-03-26
MORE AT Google
Nice food, always busy so pre book.
Cindy Bartello . 2024-03-25
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Lovely staff and amazing food for the breakfast. Always busy as the quality is so high. Staff were very friendly and there is always a lovely buzz about the place. Couldn't ask for more.
Aaron J . 2024-03-19
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Having tried many other restaurants we have decided that this one is where we will meet up for future birthday celebrations. Mutually inconvenient but well worth the journey and we’ve never been disappointed with the food or the service. Definitely need to book ahead as it’s always very busy.
96giuliap . 2024-03-13
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Beautiful meal, the meat was cook to perfection,the pudding was so tasty, nice atmosphere and the staff is super friendly, highly recommended,
lolita1234567 . 2024-03-11
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Very nice food in a pleasant atmosphere.
Andrew Rodaway . 2024-03-08
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Great food, staff and lovely atmosphere. Would definitely recommend and could have stayed for lunch too but unfortunately ‘limited time’ at the table.
denisebC8843VL . 2024-03-05
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Food is always excellent and staff are always welcoming friendly and polite you need to book really as they are always busy
Maria J . 2024-03-03
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We enjoyed a belated birthday lunch with traditional fish and chips, lovely crisp batter and chunky chips,homemade tartar sauce and mushy peas made just right and finished with a chocolate Maltesers cheesecake,we both were agreed a fabulous meal better than many restaurants we've been to,service was excellent and friendly the dining area clean and bright,I was not surprised at how busy they are or by how many guests were well known to the start good customer service pays,thank you for a most enjoyable experience and we shall return.
madelainec95 . 2024-03-02
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An impromptu lunch at the Twig and Spoon. Food and service was great as usual, which is why they are always busy.
Dean Barnes . 2024-02-12
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Nice decor etc, small restaurant in a Garden centre. Overpriced food, very average. Ordered garlic prawns. Maximum of 10 prawns in shells, garlic dip in small pot, frozen tasteless chips, a lot of mixed leaf salad 1 slice of cucumbrt sliced, 1 cherry tomato sliced cost £17 Disappointing
TrekkieofKent . 2024-02-11
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Had an excellent lunch today I had the chicken and mushroom pie it was delicious. The serving staff were friendly and efficient
Ron F . 2024-02-10
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A friend and I enjoyed a fabulous lunch here. So nice to see a good selection of vegetarian options - the butternut squash and leek gratin was delicious! We would have loved to have tried a dessert as they sounded amazing, but we were simply too full. Staff were very friendly and service was good, especially as the place was so busy. Absolutely no complaints - will be back (maybe when the pretty courtyard is open again and we can sit outside!)
Helen S . 2024-02-10
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Book for cream tea which we have done on a number of occasions albeit not recently. Have to say slightly disappointed this time round. Not great service, and the smallest pot of cream I've ever been served at what is called a cream tea. Cold coffee too.
LesleyB1640 . 2024-02-09
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Finest quality food and an excellent price. Thoroughly recommend,10/10
Andrew Woods . 2024-02-09
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Took a friend as been before and wanted them to experience the fantastic food and friendly staff. Brilliant service and as always delicious food.
520racheln . 2024-02-05
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I love this restaurant. It is the perfect place to meet family or friends. Great menu. From gorgeous breakfasts & lunches to fantastic cakes & scones… Also lovely staff that have been there a ling time. Also pleasant & helpful.
janew263 . 2024-01-31
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We had a gift voucher for Afternoon Tea and used it on aTuesday afternoon. The restaurant was very busy but the staff were attentive and the food was lovely, we couldn’t manage to eat all of the cakes so we were kindly provided a takeaway...
Sharon O . 2024-01-31
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Have been to the Twig and Spoon many times over the years . The food and the service has always been wonderful . Suitable for all ages .
Susan H . 2024-01-30
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Great food, great service. I regularly visit with friends. One of the best places to eat. Love it, the staff work really hard to ensure great service.
Louise B . 2024-01-29
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We have been coming twice a week to this lovely cafe for many years - it’s a favourite and one we have recommended to so many people. Beautifully styled, lovely, good value food and excellent service - the wonderful staff make the place what it...
Steve W . 2024-01-28
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So much to choose from. The omelette Arnold Bennett was lovely. Friendly and attentive staff.
Wendy Blain . 2024-01-25
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Another lovely afternoon thank you Twig and spoon.
Brian Jackson . 2024-01-24
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Great food and options for vegans, I had mushrooms on toast to start which I asked to be made vegan and then the chickpea curry which was also nice !
Holly Clifton . 2024-01-21
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We booked for my dad’s birthday following a recommendation from friends and the reviews on here. But it was really unpleasant. The table was right by the door which was continually being opened letting in freezing cold air. Each chair had a blanket to put...
Curiosity52452741994 . 2024-01-13
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I have been eating at the Twig and Spoon since my teenage twins were little and I have never been disappointed. Today’s lunch was lovely. Really good food, as usual and the staff were all very helpful and friendly. What I also noticed today was...
lisa b . 2024-01-10
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We have visited this restaurant before and it did not disappoint. All the staff were extremely pleasant and helpful and made us feel welcome. Although the restaurant was busy the food arrived promptly and was good quality.
stephenschrisjen . 2024-01-09
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Had a really fabulous brunch. Food was good quality and value for money. Service was fantastic with staff being attentive and friendly whilst giving you space and not made to feel rushed even though they were busy. Good Vegan options too
436louisep . 2024-01-08
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I wanted to take my cousin out to celebrate her birthday. I booked on line and added a gift to be put on the table before we arrived. A beautiful orchid was waiting all nicely wrapped. Staff attentive as usual and so welcoming, Sharon is...
pozvibes . 2024-01-04
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We have been before and my friend and I booked for lunch. We were rather disappointed as not many options for a hot meal. We both had the ham, egg & chips which was good. We had ordered drinks but these didn’t arrive until after...
Michele Z . 2023-12-28
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Myself and my daughter had a lovely Brunch at the Twig and Spoon. The food was delicious, staff were very friendly and the restaurant was beautifully decorated. Looking forward to visiting again soon.
Liz R . 2023-12-28
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Went as a family of 9 for the Xmas brunch. Very good. We visit often for breakfast and it was a lovely way to start the Christmas Season
richladams . 2023-12-24
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We had afternoon tea here with friends and another day we had the festive lunch,both times we were shown to our tables quickly,service was excellent and we were given ample time to enjoy each course,the food was lovely a true on site made,it's not right...
madelainec95 . 2023-12-23
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Christmas Brunch - perfect venue for meeting up with family prior to Christmas. On walking from the cold, cloudy December morning into an annex room brilliantly decorated with Christmas tinsel, Christmas tree etc. it was the perfect setting to get you in the mood for...
Maria1944furness . 2023-12-23
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Excellent festive menu, each course nicely presented and all very tasty. Staff all very friendly and welcoming plus served each course with just the right breathing space. Have gone to the festive lunch for many years and meet up with friends, never been disappointed. Also meet up for coffee and cake, lunches and afternoon tea, always top quality food and excellent service from all the staff.
carole m . 2023-12-20
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An amazing Victorian afternoon tea at the Twig & Spoon. The decor was lovely in keeping with the Victorian Christmas theme. The afternoon tea menu was excellent. The staff were very attentive and friendly. Will diffinetly return.
tt21 . 2023-12-19
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Had a lovely Christmas Lunch. The food as always was excellent and the restaurant is warm and welcoming with all the Christmas decorations. Great atmosphere and tables laid with place names and crackers etc. The staff are so attentive and friendly. Returning next week for a repeat but with other friends. Highly recommend.
Beryl B . 2023-12-15
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Poor web site, does not state that you have to book a table, staff attitude on both occasions very poor will not visit again
Nicola Bates . 2023-12-14
MORE AT Google
Meals were delicious. We thoroughly enjoyed our afternoon and will definitely be coming to you again Thank You
sudsey1 . 2023-12-13
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Just had xmas dinner with friends. The food was excellent and hot. The staff could not be more helpful at a very busy time for them. Would definitely recommend.
Seaside46224558473 . 2023-12-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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