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4.0

Based on 181 opinions finded in 2 websites

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Molto costoso e ovviamente ottimo livello. Servizio solo thè take away... forse non fanno più sala da thè... peccato!!

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Viaggiochehobby 🇮🇹 . 2024-11-06

MORE AT TripAdvisor

Ogni sera cambio negozio per provare nuovi bubble tea. Devo dire la verità non sono rimasto soddisfatto. Il winter melon non era male. Come non era male il gusto Oreo. Peccato mi aspettavo di più

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Peter Gabriele . 2024-10-06

MORE AT TripAdvisor

I love this place, coming here whenever I’m in London - great collection of teas to taste and buy. Sadly the 1. floor where you could enjoy their tea with some cake is closed since corona. Let’s hope it will open again one day.

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Tom . 2024-05-03

MORE AT TripAdvisor

a good place for family gatherings. delicious coffee and appetizing food.Afternoon tea!! A must Everyone was satisfied.

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Joshua K . 2024-03-19

MORE AT TripAdvisor

Très décevant Un thé hors de prix très décevant Plat sans caractère ni parfum Attrape touriste Passez votre chemin

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Christine L . 2023-08-21

MORE AT TripAdvisor

Grande ed elegante negozio di tè in Leicester Square, perfetto per fare un regalo o per degustare tè deliziosi ( un po' costosi). Esposizione molto ben curata.

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Giorgio T . 2022-10-31

MORE AT TripAdvisor

The shop is amazing and stocks so many varieties of wonderful tea. The down side of our visit was a senior staff member shouting and speaking down to another member of staff in front of all of the customers. She then proceeded to abruptly shout at customers entering the shop that the shop was closing and quickly ushered the shocked customers out of the shop. This could have been done in a more professional and polite manner. It put me off of my purchase and I left the shop. Very Disappointing!

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Rachel B . 2022-05-30

MORE AT TripAdvisor

Walked into this very impressive looking place. After a good 5 minutes looking at some of the items on display and not even a hello from the two members of staff I walked out. They were very busy having a nice chat.

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keith033 . 2022-04-29

MORE AT TripAdvisor

Passeggiando per Leicester Square, ogni volta vengo attratto da questo negozio di tè che è veramente esagerato. Mi pace tantissimo la disposizione delle scatole di tè, i colori...unico aspetto negativo...i prezzi....ma siamo a Londra, in pieno centro !!!!!!

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Giorgio T . 2022-03-14

MORE AT TripAdvisor

Afternoon tea!! A must!! What an authentic experience, ask the staff for suggestions of which teas to have, they are knowledgeable. A great place to experiment with various teas and their afternoon tea experience is a MUST!!

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Rawnuk7 . 2021-12-20

MORE AT TripAdvisor

Elegantissimo negozio di tè esagerato in Leicester Square ( vicino all'orologio), con grande scelta di tè. Tazze e teiere belle ma a prezzi esagerati. In ogni caso da visitare.

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Giorgio T . 2021-10-31

MORE AT TripAdvisor

Продегустировать знаменитый английский чай - ✔️☕️ #TWG Tea is a brand of tea which was established in Singapore in 2008. The company markets itself as a #luxury brand.

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Transavio . 2020-03-09

MORE AT TripAdvisor

Terrible service. Do not come here. Waste of time and money with rude staff. We waited 40 minutes and our tea never arrived

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Annisa W . 2020-03-02

MORE AT TripAdvisor

We were going to Chinatown and came out the wrong entrance of the station and ended up at TWG. What an impressive display of tea pots, caddies, urns etc. So colourful. The upstairs was packed with tourists having tea and cakes, which were amazing. Macarons in every colour.

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lenphotographic . 2020-02-18

MORE AT TripAdvisor

I only visited the downstairs sales area apart from going upstairs to take a look at the tearoom. The display of teas for sale is dazzling. So much choice and plenty of friendly sales staff to help you decide what you want. Great location just on the approach to Leicester Square and just off Piccadilly Circus. Very definitely a tourist trap, but a good place to buy a gift that’s a little bit different.

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Nicholas H . 2020-02-17

MORE AT TripAdvisor

A l’heure du Tea Time cet Endroit plein de charme, tout en étant désuet, animera vos papilles, le plaisir des yeux et du goût pour des thés très originaux et des pâtisseries excellentes!

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claudeolivierb . 2020-02-10

MORE AT TripAdvisor

We were delighted to find TWG still open at night after we watched a show. We had scones with our tea. This is a nice quiet and warm place to stay in after watching a show in the Leicester square area. Scones were really delicious. Wide selection of tea!

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126marivicd . 2020-02-06

MORE AT TripAdvisor

Had afternoon tea set, scones and tea were fresh, but the jam for the scones were not delicious. The service was poor due to the staff not able to deal with the crowds, and appear to have poor manager not training the staff to have professional service.

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Mandy M . 2020-01-26

MORE AT TripAdvisor

Everything was amazing, the grand jasmine tea is perfect and the vanilla cheesecake is stunning , thank you jefri for your help

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amnaaliabdullah . 2020-01-21

MORE AT TripAdvisor

Very Disappointed. The tea cafe is nicely set in the heart of Leicester Square, great location, nice big room with lovely decor but shame about the food and service. 3 of us ordered 2 of the London tea set, £28.50@ which include:- 4 finger sandwiches...

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pyc636 . 2020-01-20

MORE AT TripAdvisor

Ο χώρος είναι υπέροχος αλλά η εξυπηρέτηση ήταν πάρα πολύ αργή, και ο σερβιτόρος δεν ήταν και πολύ ευγενικός όταν...

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363agapid . 2020-01-18

MORE AT TripAdvisor

Fantastic high tea. The tea and food was delicious and delightfully presentes. The venue and service impeccable. What wonderful experience!

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Christie G . 2020-01-16

MORE AT TripAdvisor

What a wonderful end to our 2 day whirlwind trip to London! Amazing service by the lovely waitress Talita who went out of her way to ensure that we were well looked after. Her recommendations were spot on and she made the experience all the...

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525justinem . 2020-01-13

MORE AT TripAdvisor

Took my 90 year old mum here for a late afternoon tea with food. Never visited before but will definitely go there again . The whole experience was so pleasant and utterly lovely . Skirt Steak meal Amazing, Fish Chips Fantastic, Prosecco wonderful and China...

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Jan J . 2020-01-13

MORE AT TripAdvisor

It was amazing. We were received by very friendly staff. congratulations for the team that worked on 12.01.2020 around 16h .. Keep it up ....

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SelcukNohut007 . 2020-01-13

MORE AT TripAdvisor

Un lugar idilico para tomar el té en el centro de londres, con una gran variedad de té de todo...

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91evamariap . 2020-01-08

MORE AT TripAdvisor

Thought coming to London afternoon tea is a must experience, but the afternoon tea 28GBP/ person plus 10% service charge is not the most expensive choice but the experience was a bit disappointed. The tea room was nice but the light were too bright and...

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LOOKA-DC . 2020-01-07

MORE AT TripAdvisor

The teas don’t taste anything. It’s Just a waste of money and money and money. Fancy packs and stuff, but bad quality.

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NoE-travelholic . 2020-01-06

MORE AT TripAdvisor

la tetería te hace viajar en el tiempo. tiene tés de los sitios más conocidos por su calidad y variedad....

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Eveviajera17 . 2019-12-31

MORE AT TripAdvisor

The selection of teas is huge and majestic, it is really fashinating to explore the entire menu and the different kinds of tea. Teas are served at the ideal temperature for each kind so you can taste their finest aroma. It was a nice experience,...

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Davidclaudio . 2019-12-22

MORE AT TripAdvisor

Staff never check if the cafe and tea are fine after put on the table. No point to ask the customer about taking the cake stand away when the staff already have their hands on the stand or moving it! For the money you paying,...

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S9110CV . 2019-12-22

MORE AT TripAdvisor

Lovely proper British afternoon tea with amazing range of different tea’s to choose from. Friendly knowledgeable staff - we took out friends from abroad here and it’s great to show a proper British Afternoon Tea! Great value for money too.

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Abbey M . 2019-12-22

MORE AT TripAdvisor

This teashop is located in a fantastic location and at first blush it's a great find for tea lovers. That said, I was very disappointed at the lack of knowledge of the tea offerings by the staff on the floor - really not helpful in...

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vichy . 2019-12-15

MORE AT TripAdvisor

Visited Sunday 15th December afternoon with a group of 26 people. Booking was prearranged and menu organised. Wonderful service and enjoyable experience with a great atmosphere and ambient decor. Different tasting teas on offer to be tried. Warm freshly baked scones with a wonderful cream...

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Parag B . 2019-12-15

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Lovely tea shop. We popped in out of the cold and had a lovely tea and pastry. It was expensive compared to what we normally pay but it was a treat so worth the money. Very kind staff too

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emilymay2000 . 2019-12-08

MORE AT TripAdvisor

Well we dashed in for a warming cup of tea in the salon upstairs and were astounded by the choice of teas available. We were in a hurry and I recommend a leisurely cup to absorb the beauty of the tea selection and ambiance. It...

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Chicagoehc . 2019-12-05

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What a beautiful place. The amount of different teas they have is astounding. You have the shop downstairs and the restaurant upstairs. You can go up just for some tea or a meal. The staff are friendly and helpful. Such a wonderful experience.

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KazPurple . 2019-11-30

MORE AT TripAdvisor

La selezione di tè proposta da TWG è molto ampia e di qualità. Anche il cibo è delizioso e il...

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Annclaud . 2019-11-29

MORE AT TripAdvisor

Well the teas are expensive and good quality, the decor is nice, but there is a problem... the teapot when you order anything is always half full...When i ask why, they reply that is the company policy in Singapore...they not fill the teapots in every...

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SpiroStarLight . 2019-11-27

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Nous souhaitions prendre le thé dans cet espace plein de charme. Une queue de seulement quelques personnes, une ambiance calme:...

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Lafoudge_FR_CH . 2019-11-25

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Estivemos lá no dia 22 ou 23 de outubro próximo passado. É um local muito bonito e finamente decorado. Convidados...

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Gustavo B . 2019-11-19

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We wanted to have the afternoon tea experience and decided to have it in this place. Not exactly cheap but reasonable for the area. Tea selections were immense. The desserts and finger sandwiches were excellent. The place itself had the luxurious feel to make it...

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Francisco C . 2019-11-12

MORE AT TripAdvisor

The choice of theas Is incredible, among hundreds labels you are suggested by a book in which you can find the origins and description of each One. You can also have excellent quality desserts, The High level service, Is a pleasure for the eyes. Everything...

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402angelicac . 2019-11-07

MORE AT TripAdvisor

As Leicester Square is an extremely tourist oriented area I had not previously considered trying the upstairs tearoom in this shop but having had a very good experience at their Knightsbridge location I decided it was worth a try. During our two week visit we...

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Carol F . 2019-11-03

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Don’t even waste your time walking through the front door. The staff are slow and don’t care. You’re expected to pay £7 for a cup of tea yet the service doesn’t match up to the price mark up. Quality tea but not quality service. Do...

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Aw199217 . 2019-10-28

MORE AT TripAdvisor

Allora: afternoon tea di lusso, per ina volta... Sala superiore wow wow!! Da fotografare più volte, sala da visitare come...

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465annamariag . 2019-10-27

MORE AT TripAdvisor

When we arrived it was only half full but still had to wait for a table (strange) eventually sat down there was 6 of us. Beautiful restaurant lovely and clean but waited and waited for the menu, had to wave a waitress down to get...

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helen w . 2019-10-27

MORE AT TripAdvisor

Such a shame as TWG tea is delicious. I arrived at 17.50 and it’s now 18.30 and I’m still waiting for the tea to arrive. Avoid at all costs. Here’s a picture of empty tea cup as we never got tea...waited too long

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Annisa W . 2019-10-19

MORE AT TripAdvisor

It’s a perfect place if you need to get away from the city rush. Quiet place but still very close to the centre. The service may seem a bit slow, but tea needs it´s time. The staff was nice and helpful. We enjoyed it.

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984ivanav . 2019-10-15

MORE AT TripAdvisor

make mistakes with orders and ask us to pay for it , the service was bad and the charge us the service in the bill as a perfect service be cearefull in this resturant

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163antwanr . 2019-10-13

MORE AT TripAdvisor

This a great place to take a break, if you like tea. They have a fantastic range of teas from all over the world. The service is impeccable and the staff really understand the tea on offer. It is a little pricey, about seven pounds...

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Bigall1 . 2019-10-07

MORE AT TripAdvisor

We had a lovely time at TWG Tea. The tea list is long and unique, the service was very good. Our waiter Gilliermo kindly helped us to choose from a long tea cart. Worth visiting and not very crowded, which is a plus in a...

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mshink . 2019-10-03

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Ein Muss für jeden Teeliebhaber, ein interessanter Zwischenstopp für alle anderen. Hier kann man durchaus mal eine Viertelstunde anhalten!

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derOKG . 2019-09-24

MORE AT TripAdvisor

Thought I’d pop in to get some tea and then I realised they did food upstairs. Oh my very nice, I’d wished I’d dressed more appropriately but I been to a movement audition. The staff were polite but did take their time and it was...

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Sharron S . 2019-09-22

MORE AT TripAdvisor

What a lovely and elegant place to have superb tea and a great choice of cakes. One doesn't realise the offerings of so many types of tea. Ground floor is a lovely laid out shop of the so many teas.

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udihc . 2019-09-09

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Took some family from abroad after a day of tourist activity as they wanted to try real tea. Tea is only served by the pot and you have to have a pot per person according to their rules. They have a very expansive tea list...

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808susie . 2019-08-28

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We visited for a cup of tea following a family meal at a nearby restaurant. Nice concept but poor execution and delivery. - The panelling on the balustrade of wood was not painted or finished off like the rest of the panels by the table...

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AmanDhami . 2019-08-13

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Un gran lugar con una gran variedad de té inglés y té mundial. El segundo piso cuenta con un restaurante...

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lmo347 . 2019-08-13

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We went for afternoon tea when it wasn't too busy and enjoyed some lovely jasmine kiss tea as well as darjeeling tea. Our waiter Guilherme was really friendly and comforting, making our experience better as a whole. Thank you :)

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Alisha S . 2019-08-12

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We visited this tea establishment for tea on 07/08/19 and ordered 2 pots of tea and 2 desserts. There were two of us plus two children, both under 12. Waiter took the order but came back moments later stating we need to order 4 pots...

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shayat . 2019-08-08

MORE AT TripAdvisor

Had a late night cup of tea and some macaroons. My waiter Guilherne was lovely and very friendly. I had the French early grey and it is my new favourite tea.

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Doomx . 2019-08-05

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The tea was amazing, and the service was great the waiter Nicolò was on top of making sure we where happy, keep up the good work. If you love teas you must come here.

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Syljapietri . 2019-08-03

MORE AT TripAdvisor

I’ve never felt fancier and like royalty drinking my tea than when I went to TWG with some family and friends. Great environment and great service. When we came in we were greeted and sat down promptly. They have great presentation and have a wonderful...

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Michael P . 2019-08-03

MORE AT TripAdvisor

I was looking forward to having afternoon tea on our short visit to London, every place else seemed to be fully booked on a Saturday. I was able to book a reservation through open table and did so because of the positive TripAdvisor reviews. Sadly...

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789jennyl . 2019-07-24

MORE AT TripAdvisor

Nice to look around for sure ....... but what a busy tourist trap for overseas visitors. £27 for a box of loose leaf tea such a rip off ......... in comparison I can buy organic loose leaf from Liverpool's Tea Warehouse for £4.50

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Jake-from-Liverpool . 2019-07-24

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As we entered the tea shop down stairs my sister needed the toilet before we headed upstairs for my mum to have a tea. My sister asked where the toilet was and the answer was it’s only for customers. I felt this was very rude...

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eveclarke2424 . 2019-07-23

MORE AT TripAdvisor

TWG is the last word in high quality tea ( ask Harrods!) so the opening of a big store in Piccadilly Circus is a real coup. After buying some tea, I went upstairs to enjoy a pot of bespoke tea.In surroundings resembling a Venetian palace...

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Boudin882 . 2019-07-20

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An unmatched experience of dining and afternoon tea in London! Being such a prestigious brand in Singapore, TWG Tea in London lives up to its name! Having had many meals here I can truly say that this venue is a brilliant setting for a special...

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Sonika S . 2019-07-19

MORE AT TripAdvisor

We called here for a morning tea and stayed to have a light lunch. The choice of teas is amazing and the food is serously good.

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Mervyn L . 2019-07-16

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Tivemos a sorte de ser atendido pelo Felipe, um garçom brasileiro muito bem preparado, educado e que entende tudo de...

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felipesborba . 2019-07-15

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Excelente tienda de tés. Excelente servicio. Excelentes productos. Los ñaños están limpios aunque se podrían mejorar el algún detalle como...

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Alterorbis . 2019-07-13

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Wanna take a minute to relax, have a cup of tea and feel like royalty in the middle of London? Look no further! Excellent service and some of the best tea man has yet to brew served in a classy locale looking like it's been...

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Jens B . 2019-07-05

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Came here with my friends on my birthday. Fantastic tea, service and I even got a gorgeous surprise cake! The staff sang 'Happy Birthday' which warmed my heart so much! They've turned me into a loyal customer, for sure!

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LynJc18 . 2019-06-29

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Singapur menşeili olan bu markanın sayısız çay alternatif ve seçenekleri var.fakat burası sadece çay içmek için düşünülmemeli.ortam çok klas ve...

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gulseren b . 2019-06-29

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I went with a group of friends and enjoyed an amazing dinner and drinks. There were so many options for teas in all types with a book explaining each option. The waiters helped with choosing and were so friendly and kind too, which added to...

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Banitak95 . 2019-06-29

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We visited this place in June 2019. First we had to wait for our pots of tea for half an hour if not more. At that when we asked an extra cup to share our tea (because two pots were very big and we didn’t...

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Svetlana V . 2019-06-19

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にぎやかな通りにある紅茶専門店で紅茶やケーキ、お土産物のクッキーなどもあり、ティーサロンではアフタヌーンティーもいただけ...

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PI P . 2019-06-13

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Ich würde mich eher als Nichtteetrinker bezeichnen und war dementsprechend etwas überfordert mit der grossen Auswahl an verschiedenen teesorten. Das...

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LukasM1467 . 2019-06-13

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N'ayant pas trouvé notre thé habituel à la Tea House de Neal street nous avons décidé de tenter notre chance...

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ln02 . 2019-06-09

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I visited the place and tried the white jasmine tea with recommendation from the amazing waiter Guilherme ! I love the place and the service is very friendly

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heshameltahan . 2019-06-06

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Je vous recommande cette institution pour ceux qui aime le thé et la tradition britannique. Des centaines de thés différents...

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ThierryGo . 2019-06-04

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Özellikle english breakfast tea ve limonlu tart süper deneyin Çok çeşitli çayları var ama bizden çok bergamutlu ve english breakfast...

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xyz1795 . 2019-06-04

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We stopped there for tea and scones. They have an amazing choice of teas, making if complicated to choose when not a specialist. We had scones and cakes, all lovely. It is just unfortunate that they first brought the tea which was almost cold by...

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bobbytt5008 . 2019-06-04

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ポンドが高いので、お茶に税金かかってなくても高いですので日本で買う方が安いです。 下のショップでアシスタントマネージャー...

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yunapp . 2019-05-31

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Quite honestly, we didn't eat at the restaurant, I just used my time to shop at their amazing retail location. It was filled floor to ceiling with so many amazing teas. The clerk was very helpful. He asked about my tea tastes and then helped...

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DJKtravels . 2019-05-29

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Nunca había estado en una tienda especializada en tés cómo esta. Lujosa, con una gran variedad en recipientes para sentir...

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af69merida . 2019-05-25

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I visited the place while having an evening walk in the area. I tried the tea flavoured ice cream (I had a scoop of the 1837 Black Tea and a scoop of White Night Jasmine Tea) and to my surprise, it was delicious albeit a...

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Elinamic . 2019-05-13

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Il locale è bello e situato proprio all’inizio di Leicester, ci sono teiere e infusi di ogni tipo in esposizione...

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gracely . 2019-05-08

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Our visitors from the USA wanted to have afternoon tea. Due to financial constraints we decided to visit here. Other tea houses were SO expensive. The location is great, it's opposite M&M and next to Lego in the middle of Leicester Square, with lots of...

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eseer1001 . 2019-05-02

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Io e mia moglie eravamo a Londra per il primo anniversario di nozze. Girando per il centro scopriamo casualmente questa...

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FabioB834 . 2019-04-23

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Après Fortnum et Mason's on a voulu essayer TWG Tea, accueil raffiné et très délicat. Ambiance feutrée et reposante. On...

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loic l . 2019-04-19

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Un bellissimo negozio dove si può acquistare dell'ottimo tea degno di un inglese. Il prezzo è elevato, ma ne vale...

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Aurora B . 2019-04-19

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Finally went to this place as I’ve always looked at it longingly... really worth a visit. Not cheap but I’ve never seen such a choice of teas. The tea guide is fabulous so at least you know what you’re ordering! I had a honey tea...

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m3lon . 2019-04-13

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TWG offer a fantastic choice of teas, well over a hundred, from many countries in the world. Only a real expert can possibly make an informed choice, but it offers enthusiast the opportunity to try exotic teas - I went for the Laos Blue Green...

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MHSV_MG . 2019-04-12

MORE AT TripAdvisor

Food was very nice. Tea was very nice. Absolutely huge selection of teas to choose from. Staff very friendly. It's pricey, but you know that going into it. Planning to go again.

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Jaidene C . 2019-04-04

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Prijs kwaliteit zeker de moeite waard. We werden behandeld alsof we koningen waren. Uitzonderlijke lekkere thee, scones waren subliem. Zeker...

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Elke M . 2019-03-31

MORE AT TripAdvisor

What a find! An amazing place with friendly staff. The cakes and tea were exceptional. It’s pricy but great for a special occasion.

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Stephanie C . 2019-03-28

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Service var i top. Te, mad og kager var i absolut 1.klasse. Absolut et besøg værd. Vi kommer helt sikkert...

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HEOS2013 . 2019-03-28

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Location molto carina, accogliente, elegante. Persona gentile e disponibile. Tantissimi tipi di the da sorseggiare in un bellissimo ambiente. Super...

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letizia0892 . 2019-03-27

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フレーバーティーを多く扱っていて、本格的なお茶が好きな人というよりは、観光客向けの一見さん向けの感じがしました。日本でも...

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Camellia2017 . 2019-03-27

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British
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Paseando por Londres buscando un lugar para tomar un desayuno adecuado, nos topamos con esta joya de café. La señora más encantadora nos sirvió, nada era demasiado problema, creamos nuestros propios desayunos del menú y estaban deliciosos. Todo servido con una sonrisa y una actitud de nada es demasiado problema. ¡Refrescantemente perfecto!