Turtle Bay Chester in Cheshire West and Chester

We booked a table at Chester’s Turtle Bay Caribbean Social restaurant on Saturday evening. This was our first visit to this restaurant so we did not have any preconceptions about this venue. As it turned out, we really enjoyed ourselves. The food is excellent with a decent menu showcasing Caribbean style charcoal grill bbq favourites. Food is beautifully prepared with a good choice of side dishes. A range of sauces is provided at the table of various heat strengths. The hot sauce is very hot (Tabasco strength), so tread carefully here. The restaurant itself is quirky with colourful interior, excellent background music (mostly reggae of course) and comfortable seating. There is a central bar area as well. We found the service to be excellent with professional, attentive and friendly staff team. The value for money here we thought was also excellent. So, if you like charcoal grill bbq food with bold flavours, a few drinks with a Jamaican music vibe and excellent service then this restaurant could be for you. Enjoy.

Went here on Friday! Meg was so hardworking professional and attentive, all of the staff there are so smiley and just overall nice people, food was verrrry good too 🤗🤗

Great place great location we had bottomless brunch and it was fantastic.great selection of drinks and cocktails food was amazing staff were fantastic

A family of four and all great .food was lovely, tasty and fresh and the service was very good. For a bit of Caribbean vibe the menu is lovely. Minor grip is stick to reggae music not R&B and what the staff prefer to hear.

Being from Trinidad it was wonderful that my husband found this place for our birthday lunch. The doubles were very nice and the rice bowl was delicious and very filling. Our server Harry was welcoming, pleasant, friendly and attentive. The Caribbean atmosphere is so relaxing, music not too loud, colourful walls and the steel pan light shades are unique. Would definitely visit again when in Chester.

Harry was excellent. Looking after tables and ensuring bottomless brunch customers were being checked on every 5-10 minutes

This was a superb bar for drinking, with a flashy and well presented counter! The lights and decorations are pretty, staff were nice too. We enjoyed our cocktails and outdoor seating is solid, cleanliness itself was enforced.

Lauren was amazing. We came for bottomless brunch and the service was fab. Thanks Lauren!

Fantastic food and great server (zee!)

I love Turtle Bay and I love curry goat. This place and the food was on a level par with others I've been to in other cities.. It has a rustic feel and it has piped reggae which work well together. The service was fast and the waitress very obliging.

I love Turtle Bay and I love curry goat. This place and the food was on a level par with others I've been to in other cities.. It has a rustic feel and it has piped reggae which work well together. The service was fast and the waitress very obliging.

Lauren was so attentive and friendly! An amazing bottomless brunch with delicious food and and cocktails 🥰

Lucy A looked after us. Best customer service we have had in a long time. Lucy did a fantastic job.

Katie was lovely and made my night. Really looked after me and had great chat. Food was outstanding, jerk was best I’ve had for a long time

Sat at the bar and Katie was my bartender and she was approachable and she served me two wonderful one loves.

I love Katie and Hannah who are lovely people ❤️❤️

The drinks wer e amazing, thanks Katie.

Had bottomless brunch. Was disappointed that it was only a choice of burger. Had the chicken thigh burger. It was nice but the chicken was virtually non existent. No fries or anything unless you added as extra. The drinks menu however Was really good. All cocktails to choose from. Definitely got our moneys worth with the drinks.

Hannah H, was lovely, fast service, well mannered went above and beyond

Hannah and laura were fantastic throughout. Exceptional service and credit to your establishment

Enjoyed our experience at turtle Bay food was enough. Could’ve been a bit a bit better present a side salad a small amount of chips The service from Hannah was Top tear nothing was too much trouble. She was a super star she went above and beyond She was lovely and calm as a person to deal with large groups as she listened to loads definitely come back here. Thanks again all staff. thanks again great work and your all the credits to the establishment, well done guys

Hannah and Laura were absolutely rapid ! So fast and efficient, they were amazing ! Our group was very chaotic and it was not a problem for Hannah she was brilliant .. the drinks were spot on so thank you to Laura. They obviously work amazing as a team and that really shown ! Brilliant thank you we will definitely be back ! Super stars !

Alexa was amazing! Brill food & drinks

Amazing service by Alexa! Thanks!

Visited for bottomless brunch on a Friday evening, food and drinks were lovely, but Awenna was the star of the show! Nothing was too much for her, always checking up on our cocktails and making sure everything was okay. She’s a real credit to the business and hope she gets appreciated as such! Also shoutout to the manager on shift too she was brilliant :) will definitely return!

Had an amazing time at bottomless brunch, Awenna was so attentive!

Awenna was a star, so attentive, happy and friendly! Definitely be returning!!!

Chloe, thank you. You were amazing.

First time here and must say impressed. Drinks were excellent and plenty of choices. We had the bottomless brunch, (would recommend paying extra £5 for any main). Our host Zenia was amazing, she made us feel so welcome and very helpful with our food and drinks choices!!

We had a great time at Turtle Bay and a lovely member of staff called Chloe was attentive throughout, making sure we were topped up on drinks throughout. Great service.

Excellent service by Chloe, couldn’t ask for a better host, attentive and bubbly, 10/10

Next level bottomless brunch (they don't skimp on the alcohol), consistent fast and efficient service from Chloe. Highly recommend the curry goat hash

Great service and fast service would defo recommend. Chloe is amazing.

very enjoyable we had the bottomless brunch. The one thing that stood out above all was the amazing customer service such lovely friendly staff. However our host for the day was Zina exceptional all round. Will definitely return and highly recommended your establishment xx

Great service & attention by a lovely young lady Aweena - well done! Gorgeous food & great cocktails too - monitor my fav!

Awenna was lovely, always smiling very pleasant lady ❤️

Awenna was an amazing host! Great food

Great experience with Gee and Meg - they were lovely!! Excellent food, excellent drinks, excellent service. Thank you for giving us a wonderful lunch experience as always 🙌🏼 We got the chilli squid, ginger beer, fish tacos, and Mo’bay chicken - i recommend all of them - delicious!!

Gee & Meg absolutely slayed our early Valentines Day Lunch. Bottomless couldn’t have been more seamless. Top notch 👌

Ugne was our waitress today and she was probably one of the nicest waitresses I’ve ever had! So above and beyond. I could not recommend this turtle bay more! Would recommend the food too, it was so good!

Overall service couldve been a liiiittle bit faster but that isn't a criticism, its only what you can expect from a busy Saturday afternoon. We still had a ball, got excellent value for money with the bottomless brunch option and would definitely revisit 🥰 Zenia is a gem, really looked after us and was so lovely and pleasant <3

Hannah W was so lovely to both me and my best friend, would definitely recommend. service was amazing and would 100% come back here.

Had a fantastic bottomless brunch, drinks were delicious and were constantly coming. Callum looked after us so well, huge praise to him. Food was absolutely lovely. Overall all, amazing value for money and we'll definitely be back again soon

Food and drinks were great and amazing service from Hannah H

Fab service by Alexa. Great food, amazing location! Thank you ⭐️

Served by Lauren today- absolutely lovely girl and great service! Xx

We were a big group and everything was great, food came out quickly and was delicious, chloe was fantastic and made sure we had everything we needed

Love Gee, love the food, love the atmosphere, love the drinks.

The atmosphere was great, the food and drink delicious and our server Lauren was friendly and knowledgeable about the food - great experience.

Had a fabulous meal at Turtle Bay in Chester with great service from Eleri. We arrived quite late but nothing was too much trouble and the food and drinks were all delicious! Great way to celebrate our son’s birthday - thank you to all the team!

Chris was fantastic on bottomless brunch, very attentive and highly recommended

We had bottomless brunch and it was super fun! Ugne was our server and we had the best time with her! She was super friendly and knowledgable and we had some really good laughs with her!

Our server Hannah was so lovely!!! The food was delicious, thoroughly enjoyed our visit!

Such good service from Hannah W, so lovely and super quick

Our server Beth was very efficient and friendly, would definitely come again

As always , great experience haha. Big thanks to Hannah for helping us with the cocktails! Delicious food.

Our server Awenna was incredible! She was so attentive and made sure our experience was amazing!!

Honestly can’t express how much of an amazing time we had. My bartender was amazing explaining the drinks menu as I hadn’t been before and she was so patient with us, I think her name was kate or Katie, she was smiley and energetic, couldn’t give her enough praise, Food was amazing, hit right on my taste and will definatly be back

Everything went perfect Zenia was really helpful and efficient and food was beautiful. So nice to have some Caribbean food in Chester Such a vibe at Turtle Bay!

lovely girl that served us, Hannah, thank you very!

What amazing place. Lovely friendly staff. They were brilliant. Amazing food. We will definitely be coming back. We were severed by Awenna but also wanted to say how amazing all staff were

Great tasting food and excellent service. Although it was a bit busy and short staff Gee was amazing and food and drinks service were first class.

Thanks to Santa for giving us a voucher my better half and me visited here for the first time with an added bonus of downloading their app I also got a further twenty pound off offer with a fifty pound spend . Found the food refreshingly different and a nice change from the norm two for one cocktails as well meant it was an enjoyable afternoon, decent food decent service made for a big tick from us . Only suggestion maybe when having shelled prawns is to accompany it with a finger bowl to clean up after opening them . Looking forward to a return visit .

We get served by a lovely lady Hannah. Despite there being a big party, she was amazing, super quick in getting us started and getting drinks arrived to us. On top this she was really friendly, nothing but apologetic about the less than 5 minute wait for our table. Honestly one of the best experiences with bottomless brunch I’ve had. Hannah really made today amazing

Went with a group of 5 friends on a Saturday evening to celebrate a birthday. Got the first round of drinks in while waiting for our table, ordered 3 cocktails and it turns out we could have got a 4th for free, but the bar tender didn't mention it. I also ordered a red stripe, which you could see while he was pouring it that the gas had gone, but he handed the flat beer over anyway. We gave it back and said it was flat to which he agreed and then said he'd have to change the barrel if we wanted another one then just stood there in silence I guess waiting for us it say it's OK and we'd just take the flat beer (we didn't) about 15 minutes later we got given another flat beer from him which I'm guessing was just the original. The food itself was really good, the wait time between course however was ridiculous, between starters and mains it must have been about an hour. We did order another few red stripes later, and they clearly changed the gas as they were exactly as you expected them to be. Getting the bill was the same, no one came to us for ages, had to ask for it several times, even asked a manager who seemed to forgot as he spent the next 15 or so minutes just chatting to colleagues. Food was great but the staff really let this place down, you'd generally expect chains to do better given the resources they have.

First time here since it opened. Definitely won't be the last. Lovely food! and Hannah W the waitress was brilliant and attentive. Looking forward to going back already.

It was my first visit to this chain, and I really enjoyed it. Service and food were both great. There was a little confusion over our drinks, as we had ordered 241 cocktails but got charged full price. The manager rectified it quickly. Would recommend.

Fantastic bottomless brunch. Lauren was very attentive and polite/friendly. 100% reccomend. Chicken Roti was fab! (Would have been better served with Chips)

Our group had preordered food, and yet it still took over an hour to come out. We were hungry and chased it a few times. The food was finally brought out a few items at a time over a period of 10 minutes or so, in a chaotic way, and the staff didn't say what each dish was so that people could indicate that it was theirs. Mine was given to the wrong person and they ate some before realising, so it had to go back. Despite it being a 'casserole-style' dish with rice, which would just have needed heating up rather than being cooked to order, it took at least 20 minutes for a replacement to come. I had to chase this and when it arrived it wasn't hot. So I ate after my friends. The food tasted OK. I won't bother going here again.

Chloe was super super attentive. She was lovely and also happy to help, I recommend highly

Food was okay. But the staff not very attentive and lacked coordination. Asked for rum without mixers all arrived with mixer. This was later fixed. Then they later arrived with desserts when we've only just been served the mains. Desserts we didn't order either. Allergens we're not asked for.

Our server Paddy and the security guard at the door were super friendly and welcoming however this is unfortunately where the positives end. Very slow to get drinks/starters/mains. Drinks were seen sat on the bar for a while and it wasn't until our starters came and we stated that we were still waiting on drinks that they were brought over. Very long wait between starters and Mains. When mains came they were overcooked and missing items.

The staff member Lucy was super lovely!! made sure we were topped up on our bottomless brunch drinks! will definitely be back

staff was really good , Lucy made sure we had drinks for our bottlemless brunch , will definitely be back , thank you Lucy x

We had a great time. Came for bottomless brunch and was really impressed with it. The drinks didn't stop coming and the food was lovely. The staff were also great and we can't wait to come back.

Food and cocktails were great! Second time visiting and has been fab both times. Friendly staff, Paddy our waiter we had both times was full of life. He gave us great cocktail recommendations and made our experience wonderful on both visits :)

We had been waiting SO LONG to go here after we learned a turtle bay was opening and it was definitely worth the wait! The 2 of us went for a little date night - honestly was great! Food was fab - I had the seafood soup bowl and my husband had the jerk 1/2 chicken - delicious - really good portions, tasty and full of flavour. Atmosphere was great - absolutely loved the music and the vibes. Drinks were a little slow but it was busy - we weren’t ordering cocktails though - just pints and ginger beer with gin. We will definitely be back and can’t wait to go for bottomless brunch! ☺️

Hannah w was excellent! She was attentive and chatty - Makes such a difference to your dining experience! There was a bald manager rocking around the place - he was incredibly rude to one of the young staff members - not okay!

We visited for Bottomless brunch for a family members birthday, at first the service was very slow and we didn't receive our first drink until 30 minutes after us arriving, we received our food before our drinks and it was only after asking twice did we get our first round of drinks. The management were disappointing, clearly not enough staff behind the bar and the manager kept sending the waitress over to apologies. Not once coming over himself to offer an apology! The manager also didn't inform our waitress that we were bottomless brunch so she wasn't aware when she came to take our order. Our waitress Grace was absolutely fantastic and we cannot thank her enough, she was being challenged by all of her tables about the wait time but still worked hard and apologised and did the best she could. Again thank you Grace! Disappointed by the management but the food was nice and the drinks were lovely.

The bartenders name was Harry, I was in a few days ago and loved the food. Harry was a very good bartender he was very talkative and answered any questions I had.

We had a great time! We end up doing a brunch and were served by the lovely Awenna, she was amazing and looked after us from start to finish. The food was lovely and they had a great selection of cocktails. Will definitely be returning soon!

Nice flavorful food in a tropical like environment. Food was served quick. I like the various sauces available on the table. Excellent service by Aweena. Highly recommended restaurant for something different at Chester.

Shout out to paddy! Great service!

Despite staffing issues on a busy Saturday which meant a wait on our drinks, our waitress was Grace who was absolutely fabulous throughout our stay! Very accommodating, professional and friendly! This girl needs a raise 😝.

We came out of the cinema at the end of a wet afternoon and the lights of Turtle Bay beckoned. Two for one cocktails were a good start. Eleri, our waitress, made us comfortable, took our order and ensured we had a good evening. We shall be back again soon.

I had the absolute time of my life at the bottomless brunch at Type Bay! From the moment we arrived, the atmosphere was buzzing, the vibe was trendy and upbeat, and the service was incredible. A special shoutout to our waiter, Callum, who went above and beyond to make our experience unforgettable. He was attentive, friendly, and kept the drinks flowing without us ever needing to ask. His cheerful attitude and professionalism truly elevated our visit. The food was delicious, the drinks were endless, and the whole experience was just fantastic. Whether you’re looking for a great spot to celebrate or simply enjoy amazing food and drinks with friends, Type Bay is the place to be. I’ll definitely be back again—can’t recommend it enough! Five stars all the way!

I had an absolutely fantastic time at Turtle Bay in Chester with two of my friends! From the moment we walked in, we were blown away by the vibrant atmosphere—lively music, colorful decor, and a real sense of energy in the air. It’s the kind of place that just makes you want to stay and enjoy the vibe for hours. The food and drinks were top-notch, but what really made the experience special was the staff. A huge shoutout to Callum, who went above and beyond to make sure we had an unforgettable time. He was friendly, attentive, and really added a personal touch to our evening. So much so, in fact, that we ended up asking about job opportunities because we were so impressed with the service and the overall experience! It’s clear that Turtle Bay Chester has created an amazing environment with a team that genuinely cares about their customers. If you're looking for a fun, energetic night out with great food and even better staff, this is definitely the place to go!

Came here on 7/1/25 for a late birthday treat I can honestly say our server Hannah w (after the other slow one left at 5pm) Hannah w was so attentive really chatty so lovely we had bottomless brunch and was never without a cocktail she deserves 5 star ratings from me and my son 😍 however that so called manager that was walking around gormless our food was sat 10 minutes on the pass after he looked at it twice before he decided to bring it,almost got up and got it myself Hannah thank you for a wonderful time you are amazing x

Hannah W was amazing great service

Had really good times at Leeds and Liverpool so when spotted thought yes that’s where we are going to eat however downhill

Thanks to awenna we had a lovely bottomless brunch!! 🤍 great service

Fab time on new years, couldn’t recommend more

absolutely amazing service! Waitress Daisy was amazing also!

Beth provided phenomenal service. Amazing food. Great atmosphere

food was lovely and our waitress Awenna had lovely customer service, we were really satisfied with our time here!

Great atmosphere, tasty food and 2 for 1 cocktails. We hadn't made a reservation but Daisy sorted out a table for us. Would definitely visit again soon 😊

Great place. Great food. Fab atmosphere.

Fabulous bottomless brunch with Hannah, she is an absolute credit to your team! So friendly and helpful, get her a raise or a voucher! 😁😁😁

Had a Caribbean Christmas evening here with friends. Friendly and attentive service, amazing food, delicious cocktails and fantastic music. All very reasonably priced too!

The most organised and smooth running restaurant I’ve visited in Chester for a good while! Food is amazing, comes out quickly and piping hot, absolutely delicious! Drinks are creative and enjoyable without being overpowering. The restaurant is clean and bright, our Server Hannah W was professional and friendly, very attentive and always happy to chat and help us out. Loved every minute of our second visit (not our last!) can’t wait to make this our regular jaunt in Chester!