Turtle Bay in Bristol, City of

Perfect drinks! Def love this place.

Tejay is an absolute joy! Legend!

Hamza, solid service. Definitely recommend

great service from humza he was fabulous so attentive and funny. Will definitely be returning! Made our night.

Hamza was very attentive and helpful. Friendly guy and took good care of us.

Fabulous service from Humza! We were a group of 6 and our food and drink arrived promptly!

Samie was so so amazing- so quick and bubbly! Will be returning

great scran great drinks ciara did a great job!!

Great!! Gabe was great service 😍😍😍😍

Humza was incredible, really looked after us today at bottomless brunch, perfect server x

Humza took amazing care of us, never without a drink for bottomless brunch

our server Humza was so attentive and fast! Great service ! Give him a raise !

love you humza my g!!!! he did real good

Stingy with the drinks considering we were there for 'bottomless' brunch. The drinks were slow, despite ordering only one or two of the same cocktail, as suggested, to make it quicker (we were one of three tables and we'd prebooked). The burgers turned up on a large plate looking really sad because there were no chips - they were an extra £4 on top of the £37.50! Let's be fair, burgers usually come with chips. The waiter seemed inconvenienced but still prompted us to write a 5* review in exchange for some final warm fizz (within the 2hr slot), which he withheld until someone wrote a review. The small portion of food was tasty.

Great dining experience fast service and good cocktails. Ricardo our server was very attentive.

Brilliant food and amazing drinks. Service was fantastic!

Gabby had a spark that could warm even the dreariest British afternoon. As a waiter at Turtle Bay, a lively Caribbean-inspired restaurant, she embodied the greatest qualities of customer service: empathy, patience, communication, adaptability, and an infectious passion for helping others. These traits didn’t just make her exceptional—they made every meal she served feel like a celebration. Empathy was Gabby’s gift. She could read a table’s mood the moment she approached. One evening, a couple sat quietly, their faces tense after a long day. Gabby noticed, offering a gentle smile and recommending a spicy jerk chicken to “shake off the gloom.” She listened as they vented about delayed trains, nodding sincerely before suggesting a rum punch to match. By the end of the night, they were laughing, and Gabby’s empathy had turned their evening around. Patience was her steady anchor. During a packed Saturday shift, an elderly regular struggled to choose between the curry goat and the jerk salmon, reminiscing about his trips to Jamaica. Gabby stood by, unfazed by the growing queue, asking about his favorite memories. She didn’t rush him; she let him savor the decision. When he finally picked the salmon, he grinned and said, “You’re a gem, Gabby.” Her patience made him feel valued, not just served. Gabby’s communication skills were razor-sharp yet soft-edged. She could explain Turtle Bay’s vibrant menu with ease, from the heat of the Scotch bonnet sauce to the sweetness of the coconut rice. Her voice carried a cheerful lilt, adapting to each guest. A nervous first-timer once asked about every dish, unsure of the flavors. Gabby described them vividly, suggesting a mild starter to ease him in. He left raving about the food—and her. Clear, warm communication made every order a conversation. Adaptability kept Gabby shining under pressure. One night, the kitchen ran out of plantain during a rush. Customers grumbled, but Gabby didn’t flinch. She darted between tables, offering free slaw as an apology and upselling mojitos with a playful wink. “We’ll make it up to you,” she promised, and her quick thinking turned complaints into compliments. At Turtle Bay, Gabby didn’t just handle chaos—she danced through it. Her passion for helping others was the heartbeat of her service. Gabby didn’t just deliver plates; she created moments. She’d memorize regulars’ orders, surprising them with “Your usual?” before they could ask. When a kid spilled juice, she’d swoop in with a fresh glass and a grin, saying, “No worries, accidents are part of the fun!” That enthusiasm radiated, drawing people back. Diners often left tips with notes: “For Gabby—best waiter ever.” Through empathy, patience, communication, adaptability, and passion, Gabby transformed Turtle Bay’s bustling dining room into a haven of care. She wasn’t just a waiter—she was the soul of the experience, proving that the finest customer service comes from someone who genuinely loves lifting others up. Every dish she served carried a side of joy, and that was Gabby’s magic.

Gabby was an amazing waitress and had amazing drink recommendations!

Really good service. Attentive staff. Good food. Such a great afternoon

Very tasty food, and mouth watering drinks!

Humza was an amazomg server, my food was great I had the jerk chicken Mac and cheese and the salted caramel brownie it was so good

I got the jerk chicken wrap which was awful. The service and drinks were amazing just don’t get that wrap !!!

Humza took great care of us was really attentive all night long

Staff delivered wrong order twice fir food and the drinks wasn't made well ,it's a nice place just that the staff seems overwhelmed and keep messing up the orders..

Humza does amazing one love cocktails

Thank you Humza ! Good service!

The service was so good and the waitress was so excellent with his job. I enjoyed my self Thanks HUMZA ❤️

Humza was excellent, on time with the drink and everything 💕

First time and the food was lovely.

Hamza our server was very friendly, we loved his vibes 🔥

humza was so friendly and recommended nice cockatailssssa, would come back again!!!

Humza was amazing! Great service and brilliant Bottomless brunch!

Always great food but absolutely lovely service as well! We had a server, I believe her name was Issy, she was absolutely lovely, just made it a really nice evening!

Dylan made me some amazing drinks! Love Turtle Bay

Exceptional service! Very friendly and helpful! Had a great time!

Had a great bottomless brunch, food and drink were great, thanks Arlen for the fun time :)

Ginni was an amaaaaazing host!! Cocktails were top notch and she recommended the rum sour which was banging

JEM a had great fast service kept the drinks coming!🥂🍾🥂🍻

Riccaudo gave us exceptional service always making sure the group was satisfied.

I really liked this place, the food and the welcome. Thanks to Jem for the service! I highly recommend!

It was way too loud to have any conversations. The seating was very crowded and the food wasn't very good and topped with horrible sauces

Ricardo was such a good server, there was horrible customers in his section but he handled it professionally and correct ily, and still came to serve us with a smile and great attitude. Will be definitely coming back soon for his amazing service.

Ricardo was absolutely lovely and kept a smile on his face even after a couple of difficult customers. Service was fast, and he made sure to get in a couple more drinks for us in the last few minutes of our bottomless brunch. Couldn’t recommend enough!

Richard gave us exceptional service at our bottomless brunch, he kept the drinks coming lovely and prompt with polite service, thank you very much

Loved Humza he was a vibe, and the service was amazing

Clara was an amazing waitress. Very polite and efficient. Highly recommend.

Humza was my server on my birthday !! He was amazing

Food was super tasty; drinks were so amazing!

Food was tasty, cocktails were fantastic

Food was super tasty! Drinks were so amazing, great time here!

Food was good, Allie was very helpful and did a great job serving us!

Allie was a good server, the cocktails were extremely delicious.

Very tasty food! Very tasty drinks! Amazing experience, 10/10

Great food and service. Thanks Samie A.

Came for a roast and some cocktails, as always was fab! The food was great, service (Samie A) was amazing and the drinks were perfect! Always a great place to visit :)

Great service from Clemmie, delicious food, will definitely visit again.

We had a lovely time. Service was excellent. Sophie was amazing and always checking we had drinks. Food was brilliant. Amazing new menu choices. Overall good experience.

Clemmie was really lovely and gave us super fast service, would definitely reccommend :) thank you

Clemmie is amazing!!! She recommended the best drinks on the menu and was so kind and funny. Such an attentive and valuable member of staff. #livelaughloveclemmie

We had Clemmie serve us for our drinks, she was really helpful at recommending and was very friendly! Great atmosphere overall

Love the vibes, cocktails could have been better. Service great from

Clemmie was unreal, super friendly and helped me decide what to get. We all need a Clemmie!!

Came here for my mums birthday celebration, food was amazing and our server Adam was brilliant!! Drinks are also brilliant! Absolutely no complaints. Thank you!

My friends and I often choose turtle bay to get together due to its great value for money and fun atmosphere. The food is great too. Clemmie provided great service during our visit.

Had an amazing bottemless brunch here. Our server Macy was amazing! Thank you for all your help! Xxxx

Drinks and food always good! We were well looked after by Macy who was so friendly and attentive! Would always recommend this place for cocktail lovers!

Was absolutely mega, food had me spinning in my seat, cocktails had me slumped on the floor in a puddle of sick. 10/10, would recommend to my infant cousin.

Sophie was amazing really attentive and super helpful couldn’t do enough for us. Food was freezing cold chicken straight out of fridge. Cocktail were wonderful :)

Adam was lovely server, very friendly!

Clemmie was brilliant very attentive ⭐️⭐️⭐️⭐️⭐️

Absolutely fab service, thank you Adam! Food was awesome as always, had a great time!

Great time with great service, food and drinks 😊

Clemmie was a great host and we had a great time at bottomless brunch.

Chloe was a lovely waitress, did everything that was expected. Had a bottomless brunch with her. And service was fantastic

really great experience! chloe was a great waitress x

Macy was lush! Smiley and super friendly! Food was great, although the alcohol may have masked a bit of that 😂 Overall really good experience.

Sammy was great, she helped us choose drinks, very warm, and helpful vibe to her. She did a great job as our server today.

We had a great time at bottle less brunch!! Clemmie was a great server!! Would come back again.

Had a gorgeous meal at Bristol turtle bay and multiple cocktails to drown our sorrows after missing our flight to Amsterdam! The trini curry and seafood soul bowl was phenomenal! Our server Samie A was SO lovely! Continually smiling and such a lovely lady! Best server Iv had work a table iv sat at in about 5 years! Tip your server if she is Samie A! X

Samie was great food was good cocktails were delicious

Sammy A - was a star her customer service was impeccable. Thanks for a good bottomless brunch

Turtle bay was excellent, Samie was an excellent waitress and gave us quick service

Best experience of my entire life. Meg was an exceptional host and gave us our drinks quickly.

Samie A was a great server, thank you ☺️

Samie-An was amazing, she gave really great service. Food was fine.

10/10 service absolutely phenomenal, a special thanks to Samie A who made my experience unforgettable. I will definitely return.

Sammy was amazing and super attentive, found out all the allergy info we needed and made excellent recommendations! 10/10

Great food, good friendly service and 2 for 1 cocktails for a lot of the evening!

Lovely food, staff very friendly

Great place, The staff are really friendly and helpful, highly recommend a visit!

The food was really good and really filling. Customer service was great even though it was a very busy Saturday night, and Chloe made sure that we got everything we asked for. We got a jerk platter (to share between 2 of us) and it included half a chicken, half a rack of ribs (4), 2 sausages, coleslaw, fries, and coconut rice. We also ordered 3 cocktails each, which we received 2 of because of their 2 for 1 cocktail deal! Definitely a great place to go for a night out with friends or work, or for bottomless brunch but no really the right atmosphere for a date as it was very loud and lots of school and university students frequent it.

Always good here, foods perfect, lovely service from our waiter Ricardo will be coming back

We were hungry and new in the area and we saw Turtle Bay, it looked clean and inviting so we ended up going in. This turned out to be an excellent choice. The food was incredible, it was delicious and had generous portions. They had a 2 for 1 on cocktails which were equally tasty. All the staff were really friendly and had great recommendations on both food and drink. The price was also more than reasonable, it was much cheaper than I would expect for a meal of that quality.

amazing service from humza. very friendly and hospitable.

Hun a was extremely attentive, kept good energy going for our birthday bottomless brunch

Samie A and Mikey were amazing ! Very attentive and friendly. Dealt with allergies and special requests that me and my friend have. They made such a lovely welcoming atmosphere for us. Can’t wait to return.

Great experience, Jack was very good and looked after us well. Would definitely recommend.

First time visiting turtle bay for friends 50th Birthday, fantastic experience the atmosphere was amazing, the food was lovely, the cocktails were fantastic and our waitress Sammy was brilliant, she made us all feel very welcome and looked after us all very well, she was a super star 🌟 thank you for a great experience. I will definitely come back again.

Clemmie was a lovely hostess with the mostess

Our waiter jack was absolutely amazing! Quick service and amazing communication skills!! Definitely the best experience we’ve had