Tumbledown Farm in South Staffordshire

Brilliant customer service and food was incredible. Highly recommend

A fine lunch, lemon tart definitely lemon.

Beatiful interior and atmosphere. The food was delicious and very reasonably priced. Presentation was very good too. We were looked after by Jacob, who was very attentive and great at answering any of our questions re the food etc. Besides Jacob, all the staff we encountered could not be more pleasant. We were a party of 4 ladies, and every one of us had a lovely meal and cocktails. Thank you all. We will be back.

60th birthday meal ruined. We arrived on time and were promptly seated. From this point on the 60th birthday meal went down hill. The orders were placed with the starter taking over 45 minutes to arrive with the waitress having to apologise for the delay. The poached eggs that came with the salmon fishcakes where hard boiler and cold with the waitress commenting that she could have poaches a egg better. The main course arrive 30 minutes later. This time the fries on my son's meal were cold and hard, and my own chicken kebab also being stone cold. Clearly the kitchen staff were having a very bad night, as we had a clear view from our table straight into the kitchen and all I can see was there was a lot of shouting going on. My chicken kebab was removed. 30 minutes later my replacement chicken kebab arrived .By this time everyone else on the table had long finished there main course. And I was full on chips and salad that came with my meal. I ask for the table to cleared. To top the night off i had arrange for the staff to bring out a birthday cake and sing happy birthday to my wife .. they then brought the cake out sparkle and all singing happy birthday there was unfortunately one thing missing my wife yes .....they brought the cake out when she went to the toilet.. all the waiting staff stood there totally embarrassed. They quick ran of into the kitchen to find replacement candles and returned to sing happy birthday with my wife presents at the table. The restaurant staff clearly need retraining and as for the kitchen staff and chef they clearly just couldn't cope!! If you want a meal on a special occasion don't book here they just can't cope. I expressed my opinion to the manageress who could only stand and apologise with a very imbarassed look on he face.. we left without paying. Poor organisation and disorganised chef.

Really nice meal and lovely experience, Nerrisa was exceptional looking after it.

Having previously only called in to use the excellent loos, we finally made it for a meal. We loved the place. Food and service were first class. Marvellous menu, and warm and friendly waitresses. We shall definitely return. Thank you Ego.

Food was pretty good but service was very very slow. Went at 5pm and still nearly 90 minutes to get many course delivered even after closing complaining about the delay.

Tonya was very friendly and efficient

Tonya was lovely! She went above and beyond to make my son enjoy his experience! Food was lovely! Also made extra effort for my dads bday 😃

Tatty grounds needs a litter sweep and tidy up. Inside warm excellent seating, foyer/drinks bar area. Attended to by Tonya, pleasant and informative, drinks arrived quickly. Toilets pass muster, clean? The best I've seen, liquid soap for each basin, modern and oak style but no water/puddles leaks anywhere. Mirrors clean, and counter top clean dry and looks like it has just been attended to. Food served was hot but just right for eating straight away. Mushrooms, chicken beans potatoes followed by apple pie. Overall service was excellent Tonya was very helpful and supportive with her food /menu advice and made for a superb experience. Will visit again soon. TripAdvisor review completed also. Revisited midweek, pleased to report friendly helpful staff, we were looked after by Tonya and Sam which was pleasant. Drinks and food to a high standard service excellent, atmosphere excellent, toilets excellent. Recommended will visit again.

We had a party there on a Saturday Afternoon. We were served by a girl all in black We found out her name was Gypsy. She was not welcoming nor friendly infact she was down right rude. We asked for a jug of water and it took 15 mins to get to us. Thankfully she had to disappear and we got a new server named Kanye. He was so polite attentive and welcoming. He deserves to be a duty or assistant manager not Gypsy. Thank you Kanye it was a pleasure to have you has our server.

Nerrison was our waitress and she was very polite and very helpful. Our food and drinks were brought to us very quickly. Lovely and plesent service.

As always, a great atmosphere. So good that we went twice in three days for afternoon tea. Very relaxed atmosphere and you do not feel rushed. Afternoon tea selection is plentiful and we didn't need to eat again that evening. Thank you once again Tonya for looking after us.

Huge thank you to Devon and the team at Ego Cannock, we had a large booking and everything went so smoothly! Can’t thank you all enough for a lovely experience and everyone really enjoyed their food :)

I recently visited Ego at Tumbledown farm for a family get together, the interiors are stunning, the service was exemplary and friendly. They were rushed off their feet on that particular night, as they had a birthday party in if around 40 people.. so their order kind of took over the kitchen. However despite the wait, we had a very pleasant evening there and the good was hot, well presented and delicious! I can happiky recommend a visit to this establishment. 👌

We had a large party originally 47 but 10 people cancelled the team were very accommodating excellent service so friendly and efficient everyone ate their main meals at the same time. The fabulous Narrisa kept us updated and ensured we had a great time. Thank you for your excellent service

What a Lovely time we had! Went for my moms 65th Birthday on tuesday as we had never been and she mentioned she wanted to go so we surprised her with 14 other Family & Friends - The Food was just beautiful all our steaks cooked perfect to our requirements and the grill taste was just beautiful - The staff was just so helpful and lovely - when booking we was asked to preorder and pay a deposit (completely fine to pay deposits these days did straight away) but called and said i no there a few of us but can we just order on day as i ain't got time to deal with getting peoples menus due to work commitments and they was like course but may be a wait - completely fine for us we like a drink and a natter but there was no wait everything come out in such good timing - The Kids pizza they make them there self (put the toppings on) which she loved! They surprised my mom with a amazing happy birthday plate with her dessert what was just fabulous with out us even asking! The sticky toffee pudding was just simply the best thing i have ever tasted!!! We also went on steak night that was just such great value and the waitress said they have offers on most nights in week and told us all about the them and days they was on!They asked if we wanted split bills from the start which is just fantastic so easier for everyone's what saves so much time and confusion at end and the staff kept control and new who’s drinks went on which bill that was just excellent service by them! Honestly with the Amazing staff service & beautiful food made our occassion fabulous we will now be a regular and be back for family occassion's! Only thing i can leave constructive feedback on as everything was great is the lighting was quite dark round the sides where we was sat with the orange low lights and a few of our members struggled to see menu so when we book next i will ask to sit in middle in the white/warm white lighting this is just personal preference and for some members in our family. Thank You Egos for such a lovely night and fantastic team & food💙🤍

Went Wednesday 2/4/2025 ordered drinks we were told we will bring them over , I saw the lady poor them then place them on the bar for the waitress, and there they stayed for 15 mins had to fetch them myself in the end , had lamb kleftico, absolutely tasteless very bland , on a plus the starter was nice oven baked mushrooms, but this was my second time here last time wasn’t that good either so probably my last sorry to say

Lovely lunch with a friend and good service from Tanya

They need to add more Veggie options. As for some of us have allergies like myself. All I can have is soup.

Lovely food. Excellent service.

Awesome place. Tonya was exceedingly good.

Had the 3 course prix fixed menu, food was very nice.

Naomi was our waitress and she made our day! She travelled from the Worcester branch which was her main location. We enjoyed our special day and Naomi made it even better. Only if you could clone her, because she made us feel so welcomed! ❤️ We had the starters, soup and prawn cocktail, roast dinner, salmon dinner, all the desserts. thank you so much. Mom, Bal, Kay and cheeky brother Bally

To be completely honest, it was all a bit of a mess. Nothing really went right whilst we were there. I took my mom in for afternoon tea for mothers day. I thought had booked Mothers Day Afternoon Tea at £25 per head including prosecco and had called ahead in the week to confirm a normal and a vegetarian option. When we got there, we had to wait for our table. So I had booked it for 2:45, admittedly I was late, and got there for 2:55. Whilst we were seated, another 2 groups were also seated in the waiting area. By 3:15, both of the other (later) groups were seated at their tables but we still had not. I went up to the front desk and they were able to seat us... if I hadn't gone up, would they have called us? So we were sat at a table and we confirmed the food (again). Prosecco was brought straight out (only good part I'm afraid) and I asked for the tea to be served as well so we had it with the food. At 3:45 we still hasn't had our food and I had to ask a waitress where our food was as all the other tables had been served that had turned up at similar time to us. It came out 5 minutes later. At 4:00 we had to ask for our tea again as this still hadn't been served. It wasn't steaming hot and it was drinkable straight away so felt like it had been on the side for a while. The waitress made a point of only one person behind the bar doing hot drinks so service is a little slow... yet the other tables hadn't had to wait for their teas? Anyway, at this point by 4:15 we were ready to leave as it was just like we were forgotten about. Asked for the bill 1) it wasn't what I thought I had booked... apparently there is a difference between afternoon tea and mothers day afternoon tea so it was £20 per head rather than the £25 a head (which i had a order confirmation saying i had booked the £25 one so not sure what we missed out on but at this point I didn't care to ask!) 2) they hadn't taken my deposit off the bill so it was a good job I checked it! Lastly the card terminal didn't connect to the Internet so it was a good job I had cash on me! Overall a very disappointing experience and my mom was not at all impressed which made me feel worse for gifting her an appalling afternoon tea for mothers day.

This is an extra big thankyou to everyone at egos cannock, for everything you did , this was not only a happy occasion but also a sad one for our families and friends ,my beloved son inlaw was given only two to three months because of cancer . But you made our area private for us and couldn't of been more helpful, your staff went above and beyond showing respect and kindness , thankyou again for everything, love linda , the brides mom xx

Steph was very attentive and made our visit a very enjoyable experience. Thank you x

Our waitress, Nerrisa, was efficient and friendly x

Nerrisa was amazing and was lovely as it was our Anniversary. She brought us a beautiful anniversary desert and was just really friendly and lovely.

Service was crap too slow and they missed my desert so I ordered in advance and after twice and they missed definitely the worst Service that I had in cannock I'm really disappointed 😞

We spent most of the day at Ego today making use of their sunny beer garden! Fantastic food and drinks and super friendly staff especially Tanya who served us for most of the time we were there! Would definitely recommend and can't wait to go back at some point

Had Nerrisa serving us and was very kind and attentive, food was also great

Fantastic service from Tonya, and food was very good

Nerrisa was really lovely and friendly. She have recommendations and was a delight.

Nerrisa was our server this evening & she was lovely, provided great service. Food was delicious & arrived in reasonable time considering how busy it was when we arrived

Food was amazing , not bad price . The lady who served us tonya she couldn’t do enough was very friendly and welcoming . Thankuou for amazing visit wil be back again

Excellent afternoon tea to celebrate my friends 80th birthday. Tonya was really attentive and kept the tea flowing.

Service was good but long wait for food and drinks. Was a busy Friday lunch.

Excellent family meal. Service fantastic- everyone was very attentive, especially Nerrisa - please thank her.

Nice atmosphere and friendly staff. The steak was a bit cold and too salty. But portion size was good.

Visited on Wednesday the 12th March for evening meal. We had a beautiful meal as always, but the table service was some of the best we've had by far in a long time. Devon was friendly, informative, polite but most of all an her knowledge and experience of hospitality showed through. It's few and far between now. Thank you Devon to you and all the staff for your hard work and amazing food.

Nice food and the staff were excellent. Bit pricey but worth it every now and then.

Food good, experience enhanced by our server Tonia

Tanya was really lovely and looked after us

lovely atmosphere, Tonya was a fantastic server, very helpful and knowledgeable, very concerned when my Rissoto was not up to standard, far too claggy but she sorted it out very quickly

Great atmosphere. Really enjoyed the chicken. Tonya was fantastic and very helpful

Tonya was a fabulous server .. she was really attentive and sorted out an issue with our food xx

Tanya was excellent and looked after us. Great place, lovely good and nice atmosphere

Tonya very knowledgeable about the food. Thank you

Our server Stephanie was amazing! So attentive and patient and answered all my questions. Will 100% be back!

Wonderful food, fantastic service.

Fantastic food and great service from Tonya.

Highly recommend! Big portion sizes and the food was delicious! We were served by Devon who delivered a fantastic all round services! Thank you very much!

As ever Ego was great, Great afternoon offer menu, Tonya our waitress was amazing and offered recommendation’s from the menu which I am so glad of as the Pan Roasted Chicken Supreme was Superb!! Frangipan Tart was Fabulous also!! Great Afternoon!!

Had a lovely late lunch with my mom. Been to Ego at Cannock and Lichfield and always have great food & service. Tonya did a fab job looking after us, service was great. Thanks Tonya and team! 🥰

Great experience very fast and great fod

Nice food expertly cooked by Luke, took me back to a Greek holiday! Tanya would have got 5* from me but I felt she was a little bit overbearing.

Had a great time at Tumbledown Farm. Amazing service from Kanyé and Aaliyah, both of them were really attentive and accommodating to our needs and allergies. Lovely ambiance and a great birthday dinner!

Tonya waitress was just amazing she made our visit very pleasurable! Every restaurant needs a Tonya.

A pleasant lunch with friends. Very friendly and professional service from Tonya who made us feel welcome - thanks Tonya!!

Started off a little heated with confusion with the pre ordering first waitress was very rude however another lady whom I guess was a manager took over and sorted it and the young lady who did look after us called Steph was so good nothing was to much trouble and made us feel better after the not so good start. Would like to thank Steph so much

We were served by Summer at Tumbkedown farm Ego . She was so efficient pleasant nothing was no trouble . I will certainly coming back soon . The meal was excellent xxxx

Fantastic place ,Lovely Food, service was a Dream, thanku Tonya , x 😉

Always good food and different menu to your usual pub menu. Service a bit slow .

Excellent food and friendly service as usual!! Thanks Tonya.

Brilliant service, especially Tonya

Steph can never do enough for us, a great experience as always along wilth leaving with full and satisfied tummies 😁

Excellent service, from Steph. Very friendly waitress, all meals came together. very nice atmosphere which made this a nice evening out.

We had an amazing time ( as always ) at ego this evening. The food was incredible, fast service, and our server kanye was incredible- Super friendly, prompt, and went above and beyond to ensure we had an amazing experience:) Thank you everyone!

Have been to Ego in Cannock on numerous occasions and you always deliver on lovely food, great service and good value offers. We were served by Tonya on Monday who was lovely

Easy to find and get to, on the A5, near Cannock. Big car park with plenty of room. Warm welcome on arrival. Comfortable seats and a decent amount of room around the table. Service was good from a pleasant young lady. Good range of meals on the menu. Food was presented well and tasted good ( duo of pork). So why not 5 stars? Atmosphere was spoilt by a smell of kitchen smoke. Food could have been a little bit hotter. One member of the team didn't smile. Still we enjoyed our visit and would return.

Nerrisa was 10/10 and really looked after us. Thank you!

March 1st 2025: Had the steak for the first time, really impressed. Decent sized portions. Staff friendly and helpful as usual. Gypsy and Sam smashing the cocktails. Great night as always. December 24th 2024: Great food, Great Service, thank you Nerrisa and co. November 27th 2024: Emily offered great service, which as you can tell from our continued return is no surprise for Tumbledown farm. Smashed it Em. May 29th: gave another chance, Gypsy-May saved your bacon. Credit to your servers. May 2024: 1 star Called up to ask about food, was told could arrive 9;45pm. Rude staff wouldn't even acknowledge us, waited until kitchen had turned off and then declined to serve. Way to fuck up our romantic place. 2024 valentines: Gypsy-Mae what a star. We attended in 2023 for Valentine's and she served us then, 12 months later and we were thrilled to be served by her again. This year's valentines definitely ran smoother for the restaurant compared to last which you can tell is purely down to the supply issues that they had last year causing them havoc, they nailed it out of the park last year despite those issues and nailed it again this year. I was very happy to have a meal with my loved one and very grateful for the perfect service Gypsy-Mae provided again this year. A credit to your business and should be given all the praise possible. See you again next year for our couples tradition, and see you again soon for the steak deals! 2023 valentine's: Must have been a tough night but you pulled through. When a delivery goes wrong and it causes an issue it's either fight or flight and you persevered and made a very special night for our valentines. Please ensure all your staff efforts are noticed.

Waitress Nerrisa was brilliant, everything great apart from quite dark when eating.

Tonya really looked after us today. It was busy and apparently the restaurant was short staffed, but you’d never had known it! She was polite, courteous and jolly. It was a lovely lunch, food was fab too. Thank you all but especially Tonya 😁😁

Shocking avoid at all costs. Terrible service from managers and staff. See my TripAdvisor review for more information. Note: they say someone has been in touch. They haven’t!

This review is a little late as me and my boyfriend visited the day after valentines, We were served by a young girl however we were unable to get her name. You could tell that the restaurant was understaffed on this night which, as a person who works in hospitality myself, i completely understand. The wait times due to this were higher than expected however we did not complain and the manager approached us to apologise as well as giving us a discount due to this. This shows a care for their customers and ownership which i have to praise. The food was amazing and the staff were very attentive to detail. I will definitely be attending in the future.

Great meal, good offer, excellent service

Fantastic service, lovely food. Sharda was brilliant with us.

Fantastic family birthday meal, staff were so friendly and welcoming. Nerrisa in particular was an absolute credit and such a joy to be served by. Thank you all!

Steph was brilliant and very professional for our staff party, especially considering the size!

First class service - thank you Steph! Great food freshly prepared and very tasty We will most definitely be returning

Wonderful experience, service was more than you could ask for, our waitress Steph was very welcoming, kind and professional.

Never visited before, steph was our server and she was wonderful, she recommened items on the menu to try (they did not disappoint) was was very attentive and polite. The food was hot and came in a timely manner, tasted beautiful and very reasonably priced. The resturant was lovely to look at with attention to detail, comfortable and a nice atmosphere. We will deffinatly be returning!

Me and my husband had a lovely meal here. The food was very good. Service was good, Tonya who served us was very friendly. Would definitely visit again.

Gorgeous evening and delicious food. This is our local restaurant and it never disappoints. Thank you to Nerrissa for looking after us.

Absolutely exquisite meal for four of us ♥️ Can’t fault the staff and the food was just sublime x

Steph was absolutely fabulous 👌! We came here for a large parry of 25 for our belated works Christmas party. The food came out hot and efficient and drinks kept following, thank you so much Steph and the rest of the team 🙌

Amazing love ego so much Tonya again brilliant server always goes out of her way and the food is to perfection

Had a lovely evening. We were served by Steph, she was attentive, very friendly and made the night even more special. Thank you Steph X

We have previously eaten here when visiting my son and daughter in law so chose to eat here again. However, our experience this time now ensures we will never set foot in your restaurant again. We were rushed to our table, and was sat for 20 minutes before anyone came to take our food order. Our food order was then taken and we chose olives whilst out starters were cooking .... they arrived with our starters.... food was good and we were looking forward to the rest of our meal.... we ordered more drinks, which was another 20 minute wait. Then it all went to pot...... 1 hour and 50 passed with no Main meal and after many attempts to talk to the staff, I went to find a manager. I was assured that someone would come and talk to us,oh and she did!!!!! Not only did she raise her voice to us saying it wasn't her fault that her chef had walked out but she was extremely rude and obnoxious in her attitude. Not once did anyone come and tell us there would be a delay or give any updates, and the most annoying thing about all this.... people were coming in after us, orders taken and having their food at their tables whilst we were waiting for our mains. Communication was abysmal, the manager didn't manage and service was shocking.

We visited this restuarant recently as have always had lovely meals and fabulous service over the years and was looking forward to a meal out. The greeter was very friendly and welcoming and as we were early we ordered drinks from the bar fro a friendly bar tender. We sat down and our order was taken very promptly. The table next to use was dressed in what looked like to be a red cover that that you would see at a children's party or on a dining table to protect it whilst a child was sat there doing crafts. We then realised it had to be set up for people who had booked the Valentine menu. It looked very cheap and taccy. Come on EGO make more of an effort if you wanted the table to have a theme or don't bother it is a restuarant not a wacky warehouse. Our startes came ot prompltly but we waited a considerable amount of time for our drinks order. We could see other dinners leaving the table and going to the bar themselves this was probably why as they were sick of waiting. Starters were well presented but the quality and taste wasn't up to standards that we have had in the past but were edible. We waited and waited and waited the best part of an hour for our main course. This problem was also happening to a large party and another couple in our area as a member of the large party asked about their wait. Our meals finally came. We were asked if we required and condiments and these never appeared and the lady who brought our meals not dressed in an EGO top but not the greeter was was taking meals to other tables. Half way through a meal it was noted that the pitta bread which should have accompanied the kebab hadn't arrived. This had obviously been forgotten along with the condiments. Our designated waitress apologised for this and for the further wait for more drinks. The bill was brought over promptly when asked. We sat in this restuarant over our alloted time slot of 2 hours for meals for two people due to the long unacceptable wait for our main course. The restuarant had a steady flow of people through so didn't appear overbooked a tables were vacant for long time periods. As we ate our meal we did remmber saying that last time we came the service was very slow but that was not long after lockdown restrictions had lifted and it was a known fact that the hospitality service were suffering with staff shortages. I did feel sorry for the staff as they were trying their best in the given circumstances. After this experience we shall not be visiting again and shall have to travel to other towns for an EGO experience. It is such a shame as Cannock lacks restuarants in this price range and beautiful well kept venues.

Really good night. Kanye made our experience even better! Really great guy with outstanding people skills. Thanks 👍👍

Never again long waiting times and below average food

Food is good but wow is the service terrible! 50 minute wait for our main, we did not have starters. Empty glasses not taken off the table so crowded. An age getting plates cleared before someone asked about desserts. Getting the bill was hit and miss trying to grab someone's attention and then a wait to pay. If they were more efficient they could turn tables around quicker, get more people through the door and have happy customers. Will not go there again due to the time every stage takes. And to add to the suffering, since M&B bought it, they can no longer serve Glute. Free food safely as they no longer have a separate prep and cooking area. Shame on you M&B.

Great experience for our group of 6 Thanks to Tonya and Steph who served us and were very helpful.

I took my fiancée for valentines, and could not fault the food and service and the ambience we did go late on the evening so it was very calm and relaxed atmosphere, will go again soon!

Where do I start... booking online was easy, even if a relatively sizable deposit was required. We dined the day after valentines. For context: vegetarian, table of 2 adults, eating off a set menu. The staff were, simply put, run off their feet. One would assume that around major events eg valentines, that all staff would be working. Especially in busy periods aka Saturday nights. We waited almost 30 mins for our drinks to arrive. Again nothing outrageous. A beer in a can, a mocktail and tap water. These had clearly been sat waiting for a while, the ice had begun to melt. Now while this may be a strategy to incentivise clientele to spend, this certainly didn't instill confidence in me. Our cold starters took nearly 60 mins to arrive. Now correct me if I'm wrong, but cold starters don't need any cooking , and can easily be prepared prior to service. So why, I ask, does this take so long? There was only 1 vegetarian main course option so we selected this, mainly as this was the only selection available. This arrived 1.5 hours after we sat down. The butternut wellington was the driest heap I have ever tasted. Presentation- 3/10 Taste - 2/10 I had 4 bites and gave to my husband. He only ate it as he was so hungry having had to wait this long. The only saving grace of this dire meal was the dessert selection, which arrived approx 15 mins after order taken. The service was only redeemed by the member of bar staff who was bringing drinks and taking payments, finally with some decent customer service skills and a smile. We also noted similar experiences and comments from other diners in close proximity, with comments of untimely service, food arriving cold, tasteless and bland. Whilst we can all appreciate hospitality is a rough industry, there are expectations and targets that should be maintained. The evening out was sullied by this experience, and like an airport, I am announcing my departure and reluctance to return. If this passes for acceptable, I dread to think what a bad day looks like here at Ego, and I have to wonder if other branches across the nation have diners with similarly poor experiences.

We went to Ego for our Valentine's dinner and had the set menu. We were very pleased with the choice on the menu. The food is top class, very tasty! The service is prompt and the servers friendly and polite. They are quick to respond and all of out three courses arrived in good time. We shall visit again!

Amazing good, really friendly staff with great service. Definitely a place to go again!