Tumbledown Farm in South Staffordshire

Visited on Wednesday the 12th March for evening meal. We had a beautiful meal as always, but the table service was some of the best we've had by far in a long time. Devon was friendly, informative, polite but most of all an her knowledge and experience of hospitality showed through. It's few and far between now. Thank you Devon to you and all the staff for your hard work and amazing food.

Nice food and the staff were excellent. Bit pricey but worth it every now and then.

Nice atmosphere and friendly staff. The steak was a bit cold and too salty. But portion size was good.

Our server Stephanie was amazing! So attentive and patient and answered all my questions. Will 100% be back!

Tonya very knowledgeable about the food. Thank you

Tanya was excellent and looked after us. Great place, lovely good and nice atmosphere

Tonya was a fabulous server .. she was really attentive and sorted out an issue with our food xx

Great atmosphere. Really enjoyed the chicken. Tonya was fantastic and very helpful

lovely atmosphere, Tonya was a fantastic server, very helpful and knowledgeable, very concerned when my Rissoto was not up to standard, far too claggy but she sorted it out very quickly

Tanya was really lovely and looked after us

Food good, experience enhanced by our server Tonia

Fantastic food and great service from Tonya.

Wonderful food, fantastic service.

Highly recommend! Big portion sizes and the food was delicious! We were served by Devon who delivered a fantastic all round services! Thank you very much!

As ever Ego was great, Great afternoon offer menu, Tonya our waitress was amazing and offered recommendation’s from the menu which I am so glad of as the Pan Roasted Chicken Supreme was Superb!! Frangipan Tart was Fabulous also!! Great Afternoon!!

Had a lovely late lunch with my mom. Been to Ego at Cannock and Lichfield and always have great food & service. Tonya did a fab job looking after us, service was great. Thanks Tonya and team! 🥰

Great experience very fast and great fod

Nice food expertly cooked by Luke, took me back to a Greek holiday! Tanya would have got 5* from me but I felt she was a little bit overbearing.

Tatty grounds needs a litter sweep and tidy up. Inside warm excellent seating, foyer/drinks bar area. Attended to by Tonya, pleasant and informative, drinks arrived quickly. Toilets pass muster, clean? The best I've seen, liquid soap for each basin, modern and oak style but no water/puddles leaks anywhere. Mirrors clean, and counter top clean dry and looks like it has just been attended to. Food served was hot but just right for eating straight away. Mushrooms, chicken beans potatoes followed by apple pie. Overall service was excellent Tonya was very helpful and supportive with her food /menu advice and made for a superb experience. Will visit again soon. TripAdvisor review completed also.

A pleasant lunch with friends. Very friendly and professional service from Tonya who made us feel welcome - thanks Tonya!!

Tonya waitress was just amazing she made our visit very pleasurable! Every restaurant needs a Tonya.

Had a great time at Tumbledown Farm. Amazing service from Kanyé and Aaliyah, both of them were really attentive and accommodating to our needs and allergies. Lovely ambiance and a great birthday dinner!

Started off a little heated with confusion with the pre ordering first waitress was very rude however another lady whom I guess was a manager took over and sorted it and the young lady who did look after us called Steph was so good nothing was to much trouble and made us feel better after the not so good start. Would like to thank Steph so much

We were served by Summer at Tumbkedown farm Ego . She was so efficient pleasant nothing was no trouble . I will certainly coming back soon . The meal was excellent xxxx

Excellent food and friendly service as usual!! Thanks Tonya.

Brilliant service, especially Tonya

Fantastic place ,Lovely Food, service was a Dream, thanku Tonya , x 😉

Always good food and different menu to your usual pub menu. Service a bit slow .

Steph can never do enough for us, a great experience as always along wilth leaving with full and satisfied tummies 😁

Excellent service, from Steph. Very friendly waitress, all meals came together. very nice atmosphere which made this a nice evening out.

Have been to Ego in Cannock on numerous occasions and you always deliver on lovely food, great service and good value offers. We were served by Tonya on Monday who was lovely

We had an amazing time ( as always ) at ego this evening. The food was incredible, fast service, and our server kanye was incredible- Super friendly, prompt, and went above and beyond to ensure we had an amazing experience:) Thank you everyone!

Easy to find and get to, on the A5, near Cannock. Big car park with plenty of room. Warm welcome on arrival. Comfortable seats and a decent amount of room around the table. Service was good from a pleasant young lady. Good range of meals on the menu. Food was presented well and tasted good ( duo of pork). So why not 5 stars? Atmosphere was spoilt by a smell of kitchen smoke. Food could have been a little bit hotter. One member of the team didn't smile. Still we enjoyed our visit and would return.

Nerrisa was 10/10 and really looked after us. Thank you!

March 1st 2025: Had the steak for the first time, really impressed. Decent sized portions. Staff friendly and helpful as usual. Gypsy and Sam smashing the cocktails. Great night as always. December 24th 2024: Great food, Great Service, thank you Nerrisa and co. November 27th 2024: Emily offered great service, which as you can tell from our continued return is no surprise for Tumbledown farm. Smashed it Em. May 29th: gave another chance, Gypsy-May saved your bacon. Credit to your servers. May 2024: 1 star Called up to ask about food, was told could arrive 9;45pm. Rude staff wouldn't even acknowledge us, waited until kitchen had turned off and then declined to serve. Way to fuck up our romantic place. 2024 valentines: Gypsy-Mae what a star. We attended in 2023 for Valentine's and she served us then, 12 months later and we were thrilled to be served by her again. This year's valentines definitely ran smoother for the restaurant compared to last which you can tell is purely down to the supply issues that they had last year causing them havoc, they nailed it out of the park last year despite those issues and nailed it again this year. I was very happy to have a meal with my loved one and very grateful for the perfect service Gypsy-Mae provided again this year. A credit to your business and should be given all the praise possible. See you again next year for our couples tradition, and see you again soon for the steak deals! 2023 valentine's: Must have been a tough night but you pulled through. When a delivery goes wrong and it causes an issue it's either fight or flight and you persevered and made a very special night for our valentines. Please ensure all your staff efforts are noticed.

Waitress Nerrisa was brilliant, everything great apart from quite dark when eating.

Tonya really looked after us today. It was busy and apparently the restaurant was short staffed, but you’d never had known it! She was polite, courteous and jolly. It was a lovely lunch, food was fab too. Thank you all but especially Tonya 😁😁

Shocking avoid at all costs. Terrible service from managers and staff. See my TripAdvisor review for more information. Note: they say someone has been in touch. They haven’t!

Great meal, good offer, excellent service

Fantastic service, lovely food. Sharda was brilliant with us.

This review is a little late as me and my boyfriend visited the day after valentines, We were served by a young girl however we were unable to get her name. You could tell that the restaurant was understaffed on this night which, as a person who works in hospitality myself, i completely understand. The wait times due to this were higher than expected however we did not complain and the manager approached us to apologise as well as giving us a discount due to this. This shows a care for their customers and ownership which i have to praise. The food was amazing and the staff were very attentive to detail. I will definitely be attending in the future.

Steph was brilliant and very professional for our staff party, especially considering the size!

Fantastic family birthday meal, staff were so friendly and welcoming. Nerrisa in particular was an absolute credit and such a joy to be served by. Thank you all!

Never visited before, steph was our server and she was wonderful, she recommened items on the menu to try (they did not disappoint) was was very attentive and polite. The food was hot and came in a timely manner, tasted beautiful and very reasonably priced. The resturant was lovely to look at with attention to detail, comfortable and a nice atmosphere. We will deffinatly be returning!

Wonderful experience, service was more than you could ask for, our waitress Steph was very welcoming, kind and professional.

First class service - thank you Steph! Great food freshly prepared and very tasty We will most definitely be returning

Me and my husband had a lovely meal here. The food was very good. Service was good, Tonya who served us was very friendly. Would definitely visit again.

Gorgeous evening and delicious food. This is our local restaurant and it never disappoints. Thank you to Nerrissa for looking after us.

Absolutely exquisite meal for four of us ♥️ Can’t fault the staff and the food was just sublime x

Steph was absolutely fabulous 👌! We came here for a large parry of 25 for our belated works Christmas party. The food came out hot and efficient and drinks kept following, thank you so much Steph and the rest of the team 🙌

Amazing love ego so much Tonya again brilliant server always goes out of her way and the food is to perfection

Had a lovely evening. We were served by Steph, she was attentive, very friendly and made the night even more special. Thank you Steph X

We have previously eaten here when visiting my son and daughter in law so chose to eat here again. However, our experience this time now ensures we will never set foot in your restaurant again. We were rushed to our table, and was sat for 20 minutes before anyone came to take our food order. Our food order was then taken and we chose olives whilst out starters were cooking .... they arrived with our starters.... food was good and we were looking forward to the rest of our meal.... we ordered more drinks, which was another 20 minute wait. Then it all went to pot...... 1 hour and 50 passed with no Main meal and after many attempts to talk to the staff, I went to find a manager. I was assured that someone would come and talk to us,oh and she did!!!!! Not only did she raise her voice to us saying it wasn't her fault that her chef had walked out but she was extremely rude and obnoxious in her attitude. Not once did anyone come and tell us there would be a delay or give any updates, and the most annoying thing about all this.... people were coming in after us, orders taken and having their food at their tables whilst we were waiting for our mains. Communication was abysmal, the manager didn't manage and service was shocking.

Food is good but wow is the service terrible! 50 minute wait for our main, we did not have starters. Empty glasses not taken off the table so crowded. An age getting plates cleared before someone asked about desserts. Getting the bill was hit and miss trying to grab someone's attention and then a wait to pay. If they were more efficient they could turn tables around quicker, get more people through the door and have happy customers. Will not go there again due to the time every stage takes. And to add to the suffering, since M&B bought it, they can no longer serve Glute. Free food safely as they no longer have a separate prep and cooking area. Shame on you M&B.

Really good night. Kanye made our experience even better! Really great guy with outstanding people skills. Thanks 👍👍

We visited this restuarant recently as have always had lovely meals and fabulous service over the years and was looking forward to a meal out. The greeter was very friendly and welcoming and as we were early we ordered drinks from the bar fro a friendly bar tender. We sat down and our order was taken very promptly. The table next to use was dressed in what looked like to be a red cover that that you would see at a children's party or on a dining table to protect it whilst a child was sat there doing crafts. We then realised it had to be set up for people who had booked the Valentine menu. It looked very cheap and taccy. Come on EGO make more of an effort if you wanted the table to have a theme or don't bother it is a restuarant not a wacky warehouse. Our startes came ot prompltly but we waited a considerable amount of time for our drinks order. We could see other dinners leaving the table and going to the bar themselves this was probably why as they were sick of waiting. Starters were well presented but the quality and taste wasn't up to standards that we have had in the past but were edible. We waited and waited and waited the best part of an hour for our main course. This problem was also happening to a large party and another couple in our area as a member of the large party asked about their wait. Our meals finally came. We were asked if we required and condiments and these never appeared and the lady who brought our meals not dressed in an EGO top but not the greeter was was taking meals to other tables. Half way through a meal it was noted that the pitta bread which should have accompanied the kebab hadn't arrived. This had obviously been forgotten along with the condiments. Our designated waitress apologised for this and for the further wait for more drinks. The bill was brought over promptly when asked. We sat in this restuarant over our alloted time slot of 2 hours for meals for two people due to the long unacceptable wait for our main course. The restuarant had a steady flow of people through so didn't appear overbooked a tables were vacant for long time periods. As we ate our meal we did remmber saying that last time we came the service was very slow but that was not long after lockdown restrictions had lifted and it was a known fact that the hospitality service were suffering with staff shortages. I did feel sorry for the staff as they were trying their best in the given circumstances. After this experience we shall not be visiting again and shall have to travel to other towns for an EGO experience. It is such a shame as Cannock lacks restuarants in this price range and beautiful well kept venues.

Great experience for our group of 6 Thanks to Tonya and Steph who served us and were very helpful.

Never again long waiting times and below average food

Where do I start... booking online was easy, even if a relatively sizable deposit was required. We dined the day after valentines. For context: vegetarian, table of 2 adults, eating off a set menu. The staff were, simply put, run off their feet. One would assume that around major events eg valentines, that all staff would be working. Especially in busy periods aka Saturday nights. We waited almost 30 mins for our drinks to arrive. Again nothing outrageous. A beer in a can, a mocktail and tap water. These had clearly been sat waiting for a while, the ice had begun to melt. Now while this may be a strategy to incentivise clientele to spend, this certainly didn't instill confidence in me. Our cold starters took nearly 60 mins to arrive. Now correct me if I'm wrong, but cold starters don't need any cooking , and can easily be prepared prior to service. So why, I ask, does this take so long? There was only 1 vegetarian main course option so we selected this, mainly as this was the only selection available. This arrived 1.5 hours after we sat down. The butternut wellington was the driest heap I have ever tasted. Presentation- 3/10 Taste - 2/10 I had 4 bites and gave to my husband. He only ate it as he was so hungry having had to wait this long. The only saving grace of this dire meal was the dessert selection, which arrived approx 15 mins after order taken. The service was only redeemed by the member of bar staff who was bringing drinks and taking payments, finally with some decent customer service skills and a smile. We also noted similar experiences and comments from other diners in close proximity, with comments of untimely service, food arriving cold, tasteless and bland. Whilst we can all appreciate hospitality is a rough industry, there are expectations and targets that should be maintained. The evening out was sullied by this experience, and like an airport, I am announcing my departure and reluctance to return. If this passes for acceptable, I dread to think what a bad day looks like here at Ego, and I have to wonder if other branches across the nation have diners with similarly poor experiences.

We went to Ego for our Valentine's dinner and had the set menu. We were very pleased with the choice on the menu. The food is top class, very tasty! The service is prompt and the servers friendly and polite. They are quick to respond and all of out three courses arrived in good time. We shall visit again!

I took my fiancée for valentines, and could not fault the food and service and the ambience we did go late on the evening so it was very calm and relaxed atmosphere, will go again soon!

Amazing good, really friendly staff with great service. Definitely a place to go again!

Amazing food and great customer service especially from Tonya who went above and beyond for us the entire evening!

Tonya was our server tonight and made it a great experience for us both. Gave great advice and opinions on the menu when I asked and her choices didn’t disappoint. Thank you!

Welcoming staff with great abidance. Felt super welcome and will definitely be coming back.

Big works party (26 people) and the team all did fantastically. Food was all on point and with no big wait times between courses. Service attentive without being overbearing and atmosphere was relaxed. Would recommend.

Tonya gave great customer service being very polite and helpful

Steph and the team have been amazing tonight. To handle 26 of us on a 3 course works evening so professionally, and to have quality food throughout, is an incredible effort. Thank you for a great night

Lovely spot for lunch. Tasty food and great service from Tonya

Have visited here twice in as any weeks. The food, staff and ambience are top notch. I’d like to thank Summer our server who was professional, and attentive. We will be back

Food was okay chicken could done with more sauce after mains a different waitress to one we had asked jf we wanted pudding had waited 15 - 20 mins for no one to bring it back so in end paid tje bill about 10 mins after a bill the same waitress came back here your dessert menus i said paid already as waited long.

The food and location are lovely. Our waiter however made us all really uncomfortable! It seemed like an attempt at banter, but it was awkwardly overfamiliar to the point that we dreaded ordering anything!

Visited Ego for Saturday lunch with our daughter who is Coeliac. What a great experience. Our waitress Nerissa greeted us with a gluten free menu as I had noted on the booking. The service was excellent and the food tasty, hot and good value. We will definitely be back.

Had a lovely meal tonight to celebrate our daughters 16th birthday. We were seated straight away and as we'd pre-ordered we were served our food pretty fast. Staff were very accomodating and nothing was too much trouble. Must give a big mention to Kanye for his above and beyond service. Service with a smile always goes a long way. Extra accomodating for a member of our group who has a food allergy. Thank you!

We met up with some friends there that we hadn't seen for a while so had a lot to catch up with. We didn't feel rushed, the food was excellent, the atmosphere was good, not overpowering and we were very well looked after by all the staff there, especially Tonya. We will definitely be coming back, hopefully soon.

My son opted for this place for his birthday meal. The staff was polite and very accommodating, no issue there. Understanding personal needs; be it accommodating me as a war veteran or my my youngest and his “hangriness”. As far as the interior; very tasteful decor. The pricing is what warrants a certain expectation when it comes to the food. Here it was rather disappointing. Be it on flavour, presentation or portion size. The King prawn cocktail was true to its word, it was A KING PRAWN cocktail. Consisting of one anaemic king prawn. My Moroccan Style Lamb had two pieces of lamb cubes in along with some badly over cooked vegetables. You want to charge the prices you do you need to deliver to a better level. Shame

Was very disappointed. Myself and a few of my family went her one lunch time. Some of our food was cold and side orders we had to wait way after we received our mains.

Been a few times booked for a 60th birthday what a let down not enough staff a meal missing when I told them all 14 meals a month in advance asked for some water twice never came we had drinks that very slow at arriving spent nearly £500 pound there not again I fear

Excellent food but beware of complicated pricing structures and pricing not as it seems

Kayne was very entertaining, he made sure our food was served swiftly. Overall a very pleasant individual, only want to be served by him in future

Fantastic service from Kanye, he was very entertaining and made sure we had a great evening

Great food and enjoyable atmosphere

Me and my husband went her for lunch on the steak day. The atmosphere was nice. However the steaks we received were really chewy, we had different cut of meat cooked as suggested and both were not great. The staff didn't seem to smile much either adding to this 3 star review. Very disappointed.

Setting is nice staff are friendly.. we both had sirloin steaks… Food was nice meat was terrible we left half of it.. I know steak is hit and miss sometimes but seriously it was like rubber and full of fat…

Tonya ,the server was excellent very friendly and helpful

Had a lovely meal served by friendly staff. Tonya and Steph looked after us very well.

Had a lovely lunch. Kanye our waiter was really lovely. Attentive, funny and friendly. Really enjoyed our meal

Roast dinners unfortunately wasn’t great. Gambas pill pill was lovely. Great service from John Paul. For the money they need to definitely up there game on food.

Of the three Ego’s I go to unfortunately this was the worst, not bad, food still good but service was slow, one meal came or 8mins after the other three, I know doesn’t sound long but it is when three people are waiting to start and the food is going cold. Same happened with the first round of drinks, we had to chase it up 3 times, they weren’t busy either! We will not return in a hurry unfortunately, Lichfield or Maregreen in future 👍

Food was good, but my wife's steak was a little more than charred, it was a shade too dim inside

Nerissa looked after ys from start to finish.She exceeded our expectations regarding customer service

Amazing experience here tonight the restaurant was so busy and yet the service was phenomenal. We were served by Nerrisa who was both attentive and friendly. She even added a special treat to my dessert as it was my birthday. Lovely atmosphere and fabulous food. Highly recommend!

Great waitress (Nerrisa) worked her socks off! Food was fab, hot and tasty. Email with discount voucher a bonus! :)

Very nice experience and staff Very pleasant and attentive.would highly recommend

Delicious food and very pleasant atmosphere.

From the initial entrance to departing the whole dining experience was excellent. Excellent food lovely atmosphere and excellent service especially provided by Tonya.

Served by tonya. Amazing service

Good food, good service. However, they only had one of 4 steak options available, Generally felt overpriced and the portions were quite small.

We had a wonderful evening! The food and the service were both outstanding. John Paul looked after us superbly. We will be back!

Served by Jodie this evening - excellent all round, served with warmth, friendliness and a big smile. Attention to detail and very little wait to be served between courses. Food excellent as always. Great place to eat with friends.