Based on 3.075 opinions finded in 3 websites
Based on 3.075 opinions finded in 3 websites
Opinions
The service was second to none, absolutely brilliant, the food was nice and the atmosphere was chill and family friendly. Will definitely be returning soon. Thank you to all the team at the chase gate
Lets Go1987 . 2024-04-08
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Good food fair price lovely staff good cake 👍
Jamie Dilworth . 2024-04-06
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Very average won't be rushing back Chicken wasn't great had to find the bacon but more than plenty BBQ sauce
Ade Malkin . 2024-04-04
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After visiting the Chase Gate recently for a "catch up over food & drinks", my husband & I were very pleasantly surprised. The food was beautiful, cooked to perfection & served after a minimal wait. The mixed grill was delicious & very plentiful. My husband opted for the 12oz steak & again didnt disappoint. The only thing negative I can say is the pub is "very tired" & is in desperate need of an update on the decor & furniture., albeit it wouldn't put us off from returning
Jo Withers . 2024-03-28
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This pub has the world's best FRUIT cocktail! 😍😍😍
Kacper S . 2024-03-22
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Food was cold steak over done and tough
David Thomson . 2024-03-21
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Great 1st time there deffo go again x though cleaners need education in toilet?
Sonny Holmes . 2024-03-21
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We go here very regularly. Food consistent. Very pleasant staff. Always made welcome here
mrz media1 . 2024-03-17
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Went for a meal tonight meals came all were bad, cold sizzling meal was like boiled not sizzling ,the burger was dry salad was none existent ,the special meal was cold dry and tasteless the place was empty so the chefs were not run off there feetso the standard of food should of been much better than it was ,the toilets were a disgrace . 1 cubicle out of order with all the ceiling all falling down . 1 toilet was full of toilet roll and wouldnt flush. And 1 with no lock. Windows was mouldy and the tap was stuck on and wouldn't turn off. Water all over the floor ,we used to be regulars but won't be going back
Lorraine Walker . 2024-03-16
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Almost the pub with no drink!!!
Philip Clarke . 2024-03-13
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Good was average but not bad.everything's tastes Typical frozen food sorry to say.
helen mcverry . 2024-03-13
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Very fast Service, staff were very friendly and polite. Unfortunately I can’t say the same for the food, I had the full English breakfast which consisted of, one tough sausage, bacon full of fat, frozen hash browns, overcooked mushrooms. About the only thing cooked well was the egg. Meals for the rest of the family were of similar quality, doubtful we will be going there again.
chris shelley . 2024-03-10
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Brilliant service fab staff. A pleasure to eat there
Sharon Halford . 2024-03-06
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Good sized meals, value for money
Gary Metcalfe . 2024-03-02
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Great and consistent food , extremely friendly staff and Jodie was a great example of exemplary service. Thanks for the food !
David Brown . 2024-03-02
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Great food, fast and friendly service. Excellent staff. Will definitely be back.
Queen 98 . 2024-03-02
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Two of the ladies toilets were out of order. The only one which didn't have an "Out of order" sign wasn't fully flushing and smelt of pee
Karen Berriman . 2024-02-28
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Excellent food and service was fabulous!
Neil Dingle . 2024-02-24
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Good value food but understaffed.
Allan Fisher . 2024-02-23
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The food we had was good.Typical pub food but,well cooked.The night we went though, the women's toilet needed serious attention. But,as I said the food was good.
Graham Morton . 2024-02-23
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We had the two for £12 (ISH) special (small selection of about ten meals in this deal , that I believe is a mid week offer) I used Tesco club car points for the food (get double value when you change to hungry horse vouchers (keep in mind you get no change on the voucher and it's for food only so I recommend changing into £5 and £1 values to get best value )) Unfortunately the Guinness was off when I visited so I ended up having a Coors . The lager was cold and fizzy and for a Coors I guess as good as it can be . I went for the fish , chips and mushy peas. Was brilliant for the money (about £3 worth of club card vouchers 😅) Service was quick Food came out together Plenty of parking but it does have a height restriction barrier
Croggy jones . 2024-02-21
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Excellent service and food. Sharon, the waitress was very helpful. So was Zoe Thank you. Will go again soon
Gary Hales . 2024-02-16
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Staff were lovely, food was prompt and well cooked 👏👏
Sylvia Hales . 2024-02-11
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We had a really nice evening for my granddaughters birthday the food was excellent the staff were very friendly and happy to help
Kim Nicholls . 2024-02-10
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Spent some amazing family time here trying tasty food , spoke to some really friendly servers and loved the atmosphere would deffinatly recommend
Stuart Foley . 2024-02-06
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Food arrived quickly, all hot and well cooked.
Georgie B . 2024-02-05
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Menu choice is good, never had a bad meal always great quality & portion size. Staff are really friendly.
Anna Guest . 2024-02-04
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Amazing food, great service and quick and easy to order! Totally recommend
Kyle Lafferty . 2024-02-03
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The food was nice and hot. Didn't wait long at all! Came out within 10-15 mins of ordering! Had the mixed grill. Asked for medium steak but it was more rare which I didn't like. But overall not too bad. I would go again but would order something different.
Helen West . 2024-02-01
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Really nice food and friendly staff
Jodie davies . 2024-01-30
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Lovely place with great food and friendly, welcoming staff
Matt Perks . 2024-01-25
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Went for a meal this evening, the food was lovely, fresh and hot, quick service and the customer service we received was amazing! One staff member in particular, her name was Jane and her customer service was outstanding! She was so lovely, smiley and welcoming, she went the extra mile to make sure we had everything we needed! Credit where credit is due!
Amelia Degg . 2024-01-23
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Love this pub/restaurant, come here every weekend, proud to call it my local, I tend to visit with a bunch of friends as we always meet up here to grab food and drink, the staff are always friendly and go above and beyond to make our visit a pleasure, food tastes amazing and prices and portions are really good for the value, thanks chase gate
Rob Glover . 2024-01-23
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Lovely relaxing place, foods were very accommodating with Gluten allergy. Would definitely go again 😀
Sandra Walker . 2024-01-22
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Staff very welcoming and friendly made adjustments to suit us with the pushchair which is a huge bonus. Food came out very fast when ordered and was really nice and very reasonably priced.
Chris Knowles . 2024-01-21
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Absolutely lovely food. 💯% Recommended x
Nicky Purcell . 2024-01-21
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Fantastic pub we come here often and the staff are always friendly and helpful.the food is always great wev never had a bad meal here and always arrives quickly and piping hot and at a reasonable price .
Kyle Miller . 2024-01-20
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Good food but couldn't find any bar staff for 15 mins ??
Anthony Lythall . 2024-01-13
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Lovely food at great prices will definitely be returning. Staff were friendly and helpful.
Clare Woodley . 2024-01-03
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Booked in boxing day for lunch waited 40 minutes for food had steak 4 meals came out cold picked a pudding off menu 20 minutes later they told us they had run out have been to chasegate before it was excellent service not many customers in there boxing day
Garry Darby . 2023-12-27
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Had Christmas lunch there yesterday nicest Christmas meal I've had out ever beautiful meal from start to finish staff were really helpful and friendly while place had a good vibe wouldn't definitely recommend to people
Louise Evans (Lou) . 2023-12-26
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Had an absolutely fantastic Christmas meal and staff was so friendly. The service was excellent and have to say Well done to the chef. Thank you for a fantastic time.
colin harvey . 2023-12-25
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Food was good and the service is great.
Lucs Lab . 2023-12-22
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Love visiting the chase gate! All the staff are amazing!!! Ash is always so helpful when we are booking need some advice! Thank you and we can’t wait to return
Stephanie . 2023-12-20
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Great place, great food and staff pleasant and helpful
Alan Hughes . 2023-12-12
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Came out for a family meal. It was lovely and Jodie one of the waitresses helped us with our order! Thank you so much we really enjoyed ourselves
Daniella Thomson . 2023-12-11
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I have been to many Hungry Horse pubs, the menu and foods look the same which is expected for a chain pubs. But this particular Hungry Horse - Chase Gate is probably the top role model of the chain. The staffs were exceptionally warm and friendly. The heart that the staffs pour in, does make a different on the food too. They tasted so much better - I could not explain how, but the food was delicious and gave me a thought to make the same at home. Being a family friendly local pub, it is expected there may be children busy running around, but I enjoy the children noise, made me feel like home.
Teoh CP . 2023-12-08
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Food was great yesterday really nice. Better than it had been forna while. Only moan is the tables are looking a alot warn now guys. Might to to think about table cloth next time. ;-).
Dominic Dukes . 2023-11-22
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Myself and my friends use this venue regularly and always receive a high level of service. On our most recent visit we were served my the manager Zoe, who greeted us with a smile and was professional and punctual as well as brought our food to use not long after ordering. The food was well presented and cooked to perfection for our taste. Overall a great lunch and outstanding service.
Jamie T . 2023-11-19
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Had a great meal yesterday with some of the family. The pub was really busy, but the staff were amazing, very friendly and hard working. The food came out quite quickly and was hot. It was a great atmosphere
davehP4457ST . 2023-11-18
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Quiet and nice place where you can enjoy lovely mac and cheese and chicken wings
Denis Rosu . 2023-11-13
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Nice place to meet up with friends or family the food and service was very good
Michael Scott . 2023-11-12
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Served by a friendly member of staff. Very welcoming at the bar and throughout the visit. Good with kids too. Food was good, served quickly, and good portion sizes. Well worth a visit.
S3986OYdann . 2023-11-12
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Great experience. Food was lovely and welcoming and friendly service from staff. Thank you!
Lola Reilly . 2023-11-11
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Great food great staff will be back
Gerald McCavigan . 2023-11-11
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Amazing food, amazing staff and a wonderful atmosphere! Can’t fault it at all. Food was fresh and delicious. Thankyou to the team for an amazing experience at the chase gate. Such a welcoming atmosphere and team.
Mia C . 2023-11-10
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Gd food brilliant service and a nice relaxing atmosphere nice and friendly staff highly recommend to people
land jack par . 2023-11-09
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Great family friendly pub, staff are always helpful nothing too much trouble although it was busy food was spot on! ⭐️⭐️⭐️⭐️⭐️
Lillie Ann Aston . 2023-11-08
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Come to the chase gate for food on the off chance as the reviews are not always great and I can’t see anything wrong at all food was hot fresh and large portions! Staff are all so kind and helpful! Thank you to Jane for helping me out and spending time with me to sort any issues I may of had your so patient! I will definitely be returning soon
retropevad . 2023-11-07
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Love coming here for food…had an amazing steak sizzler yesterday…would highly recommend …lovely friendly service and hot food…will deffo be back soon
909hayleyt . 2023-11-07
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What a lovely place to be great food and amazing staff! Thank you for all you do! Will be back again soon
Stephanie G . 2023-11-06
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Was pass though the area and was so hungry. We popped into the chase gate and the off chance there had a spare table. It was really busy but the staff was so friendly and lovely there found us a table. Ordered at the bar service was so fast seems as there was busy. Food came out fast and hot. We all enjoyed it. So thank you to you all. We will be back again!
Jord B . 2023-11-06
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All four meals we had was very poor fish and chips for adult was a child's portion burger bun burnt nachos no taste ultimate combo was very poor and badly presented
brian davies . 2023-11-04
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Good service with friendly staff. The fish and chips was excellent and cooked to perfection. Will definitely be returning.
Peter H . 2023-11-02
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Had fish and chips was awful had exactly the same at gatehouse wolverhampton no comparison! Inside the fish was thin and flat and hard and batter soggy and some how under cooked in parts it baffled me.
Saraboo13 . 2023-10-31
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Five of us ate at the Chasegate Wedges mills Cannock, the staff was very helpful and food was cooked to perfection and delicious.
bobsandegg . 2023-10-31
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Always loved eating here in the past, not sure what’s changed but waiting to be served at the bar and there was no-one in sight for 10-15 minutes. Then we ordered and it came. The burger was well overdone for my meal it was un- edible. The fish fingers on my 5 year old daughter’s plate was cold and undercooked. My partners plate looked great apart from the sausage that was raw still? The waitress came over and asked if it was ok? We smiled politely and said not really she vanished into the kitchen and never came back out the whole time we was there. Tbh no one did we could of robbed the place lol anyway we had a chippy on the way home. Very disappointed.
Kelly W . 2023-10-30
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Friendly staff, food arrived quickly. Will be back again.
Mrs B . 2023-10-17
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This place is absolutely horrendous. A really unprofessional place that does not deserve to be open. There were rats in the beer garden, the cutlery had food stains on it and to top it off one of the employees dropped a plate on my child and decided to not even apologise.
Janet R . 2023-10-17
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I decided to pop in for a visit after my shopping trip earlier that day. All the staff were so welcoming even though it was rather busy. I had a lovely scampi and chips followed with a delicious chocolate fudge cake! I really enjoyed myself thank you so much to the chase gate team!
MichelleCocks2217 . 2023-10-17
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We came to the Chase Gate Sunday 15th October. I was sadly once again disappointed. After having a few good times I thought I'd not let one bad experience put me off. I was sadly mistaken. We arrived sometime after 5pm, the place was steady. There were only 2 people working though, which made service and clear up very slow. The girls who were working were both lovely and accommodating. They were working hard in a difficult situation. Our food came in good time, and for everyone it seemed fine. Sadly, once again my burger bun came out rock hard. As a vegan the options for myself are limited, so I often end up having a burger in most places. But for some reason it is only at the chase gate it comes out rock hard. The servers response was " we defrost it in a microwave" well, there lies your problem. Twice now I've complained. I wont return a third time to find out if they care enough about they customers to make a difference. The place was freezing cold. The temperature has dropped outside so you'd think they would at least turn their radiators on. Instead the 5 of us sat in coats to eat. This also made the experience a little disappointing.
Nikki Nikki . 2023-10-17
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Thank you to Zoe and the team for a wonderful experience for our family breakfast this morning. Delicious food, great drinks and a very warm welcome - even down to giving the little one a balloon, we were really made to feel welcome.
Liamaguy . 2023-10-15
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Great food and great customer service. A credit to the green king company
Matthew Price . 2023-10-12
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The food was excellent and a got of it and the pudding was very nice 👌
Kim Hodson . 2023-10-11
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Visited chase gate today but unfortunately my steak sent back twice but this was no problem they offered alternative or refund . Manager very understanding but the one that stood out to me was the young lad Aaron his customer service qualities were outstanding and...
V8326GZjuliak . 2023-10-07
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Tables filthy staff made half hearted attempt of cleaning it,first choice of menu not available, second choice burnt food brought out then a wait of a few minutes before cutlery was brought ,table still not ceaed before we left ,would have stayed for another drink if t had been tided.
martyn gutowski . 2023-10-03
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We came out for a birthday meal. All the staff were lovely especially jane! Thank you for all the wonderful food and for taking a family photo of us all. We really appreciated the great service.
Michelle Cocks . 2023-10-03
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Needs a re-vamp, food took quite a while to come (it was average and some of it looked microwaved). Lady who served us was friendly. Unfortunately some of the cutlery had food on. Whilst eating food, a staff member was in confrontation with an angry customer- when the customer had gone he was venting and swore about it in view of the other customers. Not appropriate, especially in a setting where children are. I appreciate that the man was being argumentative with the staff member and that is frustrating but it's not fair on the customers to see this. Not returning.
Catherine T . 2023-10-01
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Walked in to a not very busy restaurant with many empty tables, asked for a table for two. The young girl behind the bar told us to "just have a look around yourselves and see if you can find a table that's not reserved" like...
Cruiser53894262867 . 2023-10-01
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We were a large table. They catered for the number we needed and we're amazing. The food came out super quick and was lovely. Would 100% recommend for large bookings. Shoutout to Jodie for being amazing!!! ❤️
Lauren Seedhouse . 2023-09-29
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I travel the country with my work and use The Hungry Horse when possible. I always have the smothered steak sizzler and enjoy the meal. Today’s steak sizzler was outstanding, without a doubt the best one I’ve ever had. All the other meals were delicious,...
Mik L . 2023-09-26
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Came for a family birthday meal and I must say chase gate did not disappoint again! The steak sizzler was amazing and all staff were fantastic, they couldn’t do enough for me and my family. Thank you all so much for an amazing evening
603jodiet . 2023-09-25
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Love it ... fast and friendly food . Always fabulous quality too.
Beverley Thomas . 2023-09-25
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Called in on a Friday afternoon - nice clean pub, friendly staff - we had burgers 🍔 ( bogof) beautiful
Debby Turley . 2023-09-25
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Great place for breakfast excellent staff and service thank you
Max . 2023-09-24
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Good food. Decent staff. Good value for money
brett ward . 2023-09-24
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Flipping rubbish, went there for meal with family on our trip up from Devon, service was shocking, food was appalling one steak was just gristle and sent back…no presentation and microwave “ting” grub….however the place was fairly busy so locals must like it……
alanm659 . 2023-09-23
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What a lovely restaurant. I have not been since pre covid as had a bad experience and now I have returned I will be returning again amazing food and amazing staff.
Stephanie G . 2023-09-21
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Thank you to Zoe and Jane for making out time at the chase gate so special amazing service! Lovely hot and fresh food very tasty. Will be returning again soon.
909hayleyt . 2023-09-20
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Always have my lunch at the chase gate,warm welcoming from everybody ,staff very nice food great nothing to much trouble a special mention to Jane Always on the go helpful Happy, zoe steph Danielle jodie Dean, all good and work hard ,will be there again...
ree1973 . 2023-09-19
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Been her for food on a few occasions. Cannot fault anything! Staff are always very pleasant and food is top notch. If your in the area do not go past this little gem. Will be visiting more and more.
Matthew P . 2023-09-18
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Had an amazing Sunday lunch here today. The staff are so kind and attentive. Thank you so much all will be back again soon.
talkthetruth1 . 2023-09-17
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Visited for a quick bite eight my mates amazing food fast service staff are friendly and food came out piping hot
Jord B . 2023-09-17
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The kids loved our visit and the food was amazing! Great turkey dinner! Can’t wait for next sunday!!!
Laura S . 2023-09-17
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Came for dinner, wasn't sure what I wanted, one of the members of staff walked past with a suday dinner and it smelt lovely. So I went with a beef dinner and it was so lovely never had one before. But I will be back...
Laura C . 2023-09-17
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Me and my husband came in for a quick visit after our shopping trip. The food was amazing I had the chicken tikka and I want to say thank you do Jodie for such good service. Thank you
Michelle C . 2023-09-16
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Amazing food and service. Will definitely be back. All enjoyed their meals and were satisfied with the amount. Thank you
Amanda G . 2023-09-15
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Easy to book a table on line. Lovely meal as usual. Thank you
Janice Turner . 2023-09-13
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Efficient service. Great portions and lovely food. Good price definetly worth a visit
Wendy Scholes . 2023-09-10
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Great place with friendly staff and very clean. Great breakfast.
Siphiwe Daphne Mathe . 2023-09-09
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79 Opinions
We have been coming here for years for a beer or two when my grandmother was still about. So it had been a long time since. However, we weren't disappointed to see that it had changed much. The beer s
mustfishcurrycookedsaladsteakonionladycheesepaycream4438 Opinions
Edit: After Ego's contacted me and we arranged a return visit. Food and service back to high standards. Original: Unfortunately the service has gone down hill over the past 6 months. We have been goin
mustfishcurrycookedsaladsteakonionladycheesepaycream717 Opinions
Lovely pub with fantastic staff. Hadn’t been in here before but had saw some good reviews on FB so booked a table for a Friday evening.Staff were all friendly and helpful. No problem with table servic
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