GastroRanking-logo
3,7

Based on 3.075 opinions finded in 3 websites

3.7Ambience3.7Cuisine3.7Price3.7Service
site_photo4

comment_iconOpinions

The service was second to none, absolutely brilliant, the food was nice and the atmosphere was chill and family friendly. Will definitely be returning soon. Thank you to all the team at the chase gate

site_logo

Lets Go1987 . 2024-04-08

MORE AT Google

Good food fair price lovely staff good cake 👍

site_logo

Jamie Dilworth . 2024-04-06

MORE AT Google

Very average won't be rushing back Chicken wasn't great had to find the bacon but more than plenty BBQ sauce

site_logo

Ade Malkin . 2024-04-04

MORE AT Google

After visiting the Chase Gate recently for a "catch up over food & drinks", my husband & I were very pleasantly surprised. The food was beautiful, cooked to perfection & served after a minimal wait. The mixed grill was delicious & very plentiful. My husband opted for the 12oz steak & again didnt disappoint. The only thing negative I can say is the pub is "very tired" & is in desperate need of an update on the decor & furniture., albeit it wouldn't put us off from returning

site_logo

Jo Withers . 2024-03-28

MORE AT Google

This pub has the world's best FRUIT cocktail! 😍😍😍

site_logo

Kacper S . 2024-03-22

MORE AT Google

Food was cold steak over done and tough

site_logo

David Thomson . 2024-03-21

MORE AT Google

Great 1st time there deffo go again x though cleaners need education in toilet?

site_logo

Sonny Holmes . 2024-03-21

MORE AT Google

We go here very regularly. Food consistent. Very pleasant staff. Always made welcome here

site_logo

mrz media1 . 2024-03-17

MORE AT Google

Went for a meal tonight meals came all were bad, cold sizzling meal was like boiled not sizzling ,the burger was dry salad was none existent ,the special meal was cold dry and tasteless the place was empty so the chefs were not run off there feetso the standard of food should of been much better than it was ,the toilets were a disgrace . 1 cubicle out of order with all the ceiling all falling down . 1 toilet was full of toilet roll and wouldnt flush. And 1 with no lock. Windows was mouldy and the tap was stuck on and wouldn't turn off. Water all over the floor ,we used to be regulars but won't be going back

site_logo

Lorraine Walker . 2024-03-16

MORE AT Google

Almost the pub with no drink!!!

site_logo

Philip Clarke . 2024-03-13

MORE AT Google

Good was average but not bad.everything's tastes Typical frozen food sorry to say.

site_logo

helen mcverry . 2024-03-13

MORE AT Google

Very fast Service, staff were very friendly and polite. Unfortunately I can’t say the same for the food, I had the full English breakfast which consisted of, one tough sausage, bacon full of fat, frozen hash browns, overcooked mushrooms. About the only thing cooked well was the egg. Meals for the rest of the family were of similar quality, doubtful we will be going there again.

site_logo

chris shelley . 2024-03-10

MORE AT Google

Brilliant service fab staff. A pleasure to eat there

site_logo

Sharon Halford . 2024-03-06

MORE AT Google

Good sized meals, value for money

site_logo

Gary Metcalfe . 2024-03-02

MORE AT Google

Great and consistent food , extremely friendly staff and Jodie was a great example of exemplary service. Thanks for the food !

site_logo

David Brown . 2024-03-02

MORE AT Google

Great food, fast and friendly service. Excellent staff. Will definitely be back.

site_logo

Queen 98 . 2024-03-02

MORE AT Google

Two of the ladies toilets were out of order. The only one which didn't have an "Out of order" sign wasn't fully flushing and smelt of pee

site_logo

Karen Berriman . 2024-02-28

MORE AT Google

Excellent food and service was fabulous!

site_logo

Neil Dingle . 2024-02-24

MORE AT Google

Good value food but understaffed.

site_logo

Allan Fisher . 2024-02-23

MORE AT Google

The food we had was good.Typical pub food but,well cooked.The night we went though, the women's toilet needed serious attention. But,as I said the food was good.

site_logo

Graham Morton . 2024-02-23

MORE AT Google

We had the two for £12 (ISH) special (small selection of about ten meals in this deal , that I believe is a mid week offer) I used Tesco club car points for the food (get double value when you change to hungry horse vouchers (keep in mind you get no change on the voucher and it's for food only so I recommend changing into £5 and £1 values to get best value )) Unfortunately the Guinness was off when I visited so I ended up having a Coors . The lager was cold and fizzy and for a Coors I guess as good as it can be . I went for the fish , chips and mushy peas. Was brilliant for the money (about £3 worth of club card vouchers 😅) Service was quick Food came out together Plenty of parking but it does have a height restriction barrier

site_logo

Croggy jones . 2024-02-21

MORE AT Google

Excellent service and food. Sharon, the waitress was very helpful. So was Zoe Thank you. Will go again soon

site_logo

Gary Hales . 2024-02-16

MORE AT Google

Staff were lovely, food was prompt and well cooked 👏👏

site_logo

Sylvia Hales . 2024-02-11

MORE AT Google

We had a really nice evening for my granddaughters birthday the food was excellent the staff were very friendly and happy to help

site_logo

Kim Nicholls . 2024-02-10

MORE AT Google

Spent some amazing family time here trying tasty food , spoke to some really friendly servers and loved the atmosphere would deffinatly recommend

site_logo

Stuart Foley . 2024-02-06

MORE AT Google

Food arrived quickly, all hot and well cooked.

site_logo

Georgie B . 2024-02-05

MORE AT Google

Menu choice is good, never had a bad meal always great quality & portion size. Staff are really friendly.

site_logo

Anna Guest . 2024-02-04

MORE AT Google

Amazing food, great service and quick and easy to order! Totally recommend

site_logo

Kyle Lafferty . 2024-02-03

MORE AT Google

The food was nice and hot. Didn't wait long at all! Came out within 10-15 mins of ordering! Had the mixed grill. Asked for medium steak but it was more rare which I didn't like. But overall not too bad. I would go again but would order something different.

site_logo

Helen West . 2024-02-01

MORE AT Google

Really nice food and friendly staff

site_logo

Jodie davies . 2024-01-30

MORE AT Google

Lovely place with great food and friendly, welcoming staff

site_logo

Matt Perks . 2024-01-25

MORE AT Google

Went for a meal this evening, the food was lovely, fresh and hot, quick service and the customer service we received was amazing! One staff member in particular, her name was Jane and her customer service was outstanding! She was so lovely, smiley and welcoming, she went the extra mile to make sure we had everything we needed! Credit where credit is due!

site_logo

Amelia Degg . 2024-01-23

MORE AT Google

Love this pub/restaurant, come here every weekend, proud to call it my local, I tend to visit with a bunch of friends as we always meet up here to grab food and drink, the staff are always friendly and go above and beyond to make our visit a pleasure, food tastes amazing and prices and portions are really good for the value, thanks chase gate

site_logo

Rob Glover . 2024-01-23

MORE AT Google

Lovely relaxing place, foods were very accommodating with Gluten allergy. Would definitely go again 😀

site_logo

Sandra Walker . 2024-01-22

MORE AT Google

Staff very welcoming and friendly made adjustments to suit us with the pushchair which is a huge bonus. Food came out very fast when ordered and was really nice and very reasonably priced.

site_logo

Chris Knowles . 2024-01-21

MORE AT Google

Absolutely lovely food. 💯% Recommended x

site_logo

Nicky Purcell . 2024-01-21

MORE AT Google

Fantastic pub we come here often and the staff are always friendly and helpful.the food is always great wev never had a bad meal here and always arrives quickly and piping hot and at a reasonable price .

site_logo

Kyle Miller . 2024-01-20

MORE AT Google

Good food but couldn't find any bar staff for 15 mins ??

site_logo

Anthony Lythall . 2024-01-13

MORE AT Google

Lovely food at great prices will definitely be returning. Staff were friendly and helpful.

site_logo

Clare Woodley . 2024-01-03

MORE AT Google

Booked in boxing day for lunch waited 40 minutes for food had steak 4 meals came out cold picked a pudding off menu 20 minutes later they told us they had run out have been to chasegate before it was excellent service not many customers in there boxing day

site_logo

Garry Darby . 2023-12-27

MORE AT Google

Had Christmas lunch there yesterday nicest Christmas meal I've had out ever beautiful meal from start to finish staff were really helpful and friendly while place had a good vibe wouldn't definitely recommend to people

site_logo

Louise Evans (Lou) . 2023-12-26

MORE AT Google

Had an absolutely fantastic Christmas meal and staff was so friendly. The service was excellent and have to say Well done to the chef. Thank you for a fantastic time.

site_logo

colin harvey . 2023-12-25

MORE AT Google

Food was good and the service is great.

site_logo

Lucs Lab . 2023-12-22

MORE AT Google

Love visiting the chase gate! All the staff are amazing!!! Ash is always so helpful when we are booking need some advice! Thank you and we can’t wait to return

site_logo

Stephanie . 2023-12-20

MORE AT Google

Great place, great food and staff pleasant and helpful

site_logo

Alan Hughes . 2023-12-12

MORE AT Google

Came out for a family meal. It was lovely and Jodie one of the waitresses helped us with our order! Thank you so much we really enjoyed ourselves

site_logo

Daniella Thomson . 2023-12-11

MORE AT Google

I have been to many Hungry Horse pubs, the menu and foods look the same which is expected for a chain pubs. But this particular Hungry Horse - Chase Gate is probably the top role model of the chain. The staffs were exceptionally warm and friendly. The heart that the staffs pour in, does make a different on the food too. They tasted so much better - I could not explain how, but the food was delicious and gave me a thought to make the same at home. Being a family friendly local pub, it is expected there may be children busy running around, but I enjoy the children noise, made me feel like home.

site_logo

Teoh CP . 2023-12-08

MORE AT Google

Food was great yesterday really nice. Better than it had been forna while. Only moan is the tables are looking a alot warn now guys. Might to to think about table cloth next time. ;-).

site_logo

Dominic Dukes . 2023-11-22

MORE AT Google

Myself and my friends use this venue regularly and always receive a high level of service. On our most recent visit we were served my the manager Zoe, who greeted us with a smile and was professional and punctual as well as brought our food to use not long after ordering. The food was well presented and cooked to perfection for our taste. Overall a great lunch and outstanding service.

site_logo

Jamie T . 2023-11-19

MORE AT TripAdvisor

Had a great meal yesterday with some of the family. The pub was really busy, but the staff were amazing, very friendly and hard working. The food came out quite quickly and was hot. It was a great atmosphere

site_logo

davehP4457ST . 2023-11-18

MORE AT TripAdvisor

Quiet and nice place where you can enjoy lovely mac and cheese and chicken wings

site_logo

Denis Rosu . 2023-11-13

MORE AT Google

Nice place to meet up with friends or family the food and service was very good

site_logo

Michael Scott . 2023-11-12

MORE AT Google

Served by a friendly member of staff. Very welcoming at the bar and throughout the visit. Good with kids too. Food was good, served quickly, and good portion sizes. Well worth a visit.

site_logo

S3986OYdann . 2023-11-12

MORE AT TripAdvisor

Great experience. Food was lovely and welcoming and friendly service from staff. Thank you!

site_logo

Lola Reilly . 2023-11-11

MORE AT Google

Great food great staff will be back

site_logo

Gerald McCavigan . 2023-11-11

MORE AT Google

Amazing food, amazing staff and a wonderful atmosphere! Can’t fault it at all. Food was fresh and delicious. Thankyou to the team for an amazing experience at the chase gate. Such a welcoming atmosphere and team.

site_logo

Mia C . 2023-11-10

MORE AT TripAdvisor

Gd food brilliant service and a nice relaxing atmosphere nice and friendly staff highly recommend to people

site_logo

land jack par . 2023-11-09

MORE AT Google

Great family friendly pub, staff are always helpful nothing too much trouble although it was busy food was spot on! ⭐️⭐️⭐️⭐️⭐️

site_logo

Lillie Ann Aston . 2023-11-08

MORE AT Google

Come to the chase gate for food on the off chance as the reviews are not always great and I can’t see anything wrong at all food was hot fresh and large portions! Staff are all so kind and helpful! Thank you to Jane for helping me out and spending time with me to sort any issues I may of had your so patient! I will definitely be returning soon

site_logo

retropevad . 2023-11-07

MORE AT TripAdvisor

Love coming here for food…had an amazing steak sizzler yesterday…would highly recommend …lovely friendly service and hot food…will deffo be back soon

site_logo

909hayleyt . 2023-11-07

MORE AT TripAdvisor

What a lovely place to be great food and amazing staff! Thank you for all you do! Will be back again soon

site_logo

Stephanie G . 2023-11-06

MORE AT TripAdvisor

Was pass though the area and was so hungry. We popped into the chase gate and the off chance there had a spare table. It was really busy but the staff was so friendly and lovely there found us a table. Ordered at the bar service was so fast seems as there was busy. Food came out fast and hot. We all enjoyed it. So thank you to you all. We will be back again!

site_logo

Jord B . 2023-11-06

MORE AT TripAdvisor

All four meals we had was very poor fish and chips for adult was a child's portion burger bun burnt nachos no taste ultimate combo was very poor and badly presented

site_logo

brian davies . 2023-11-04

MORE AT Google

Good service with friendly staff. The fish and chips was excellent and cooked to perfection. Will definitely be returning.

site_logo

Peter H . 2023-11-02

MORE AT TripAdvisor

Had fish and chips was awful had exactly the same at gatehouse wolverhampton no comparison! Inside the fish was thin and flat and hard and batter soggy and some how under cooked in parts it baffled me.

site_logo

Saraboo13 . 2023-10-31

MORE AT TripAdvisor

Five of us ate at the Chasegate Wedges mills Cannock, the staff was very helpful and food was cooked to perfection and delicious.

site_logo

bobsandegg . 2023-10-31

MORE AT TripAdvisor

Always loved eating here in the past, not sure what’s changed but waiting to be served at the bar and there was no-one in sight for 10-15 minutes. Then we ordered and it came. The burger was well overdone for my meal it was un- edible. The fish fingers on my 5 year old daughter’s plate was cold and undercooked. My partners plate looked great apart from the sausage that was raw still? The waitress came over and asked if it was ok? We smiled politely and said not really she vanished into the kitchen and never came back out the whole time we was there. Tbh no one did we could of robbed the place lol anyway we had a chippy on the way home. Very disappointed.

site_logo

Kelly W . 2023-10-30

MORE AT TripAdvisor

Friendly staff, food arrived quickly. Will be back again.

site_logo

Mrs B . 2023-10-17

MORE AT Google

This place is absolutely horrendous. A really unprofessional place that does not deserve to be open. There were rats in the beer garden, the cutlery had food stains on it and to top it off one of the employees dropped a plate on my child and decided to not even apologise.

site_logo

Janet R . 2023-10-17

MORE AT TripAdvisor

I decided to pop in for a visit after my shopping trip earlier that day. All the staff were so welcoming even though it was rather busy. I had a lovely scampi and chips followed with a delicious chocolate fudge cake! I really enjoyed myself thank you so much to the chase gate team!

site_logo

MichelleCocks2217 . 2023-10-17

MORE AT TripAdvisor

We came to the Chase Gate Sunday 15th October. I was sadly once again disappointed. After having a few good times I thought I'd not let one bad experience put me off. I was sadly mistaken. We arrived sometime after 5pm, the place was steady. There were only 2 people working though, which made service and clear up very slow. The girls who were working were both lovely and accommodating. They were working hard in a difficult situation. Our food came in good time, and for everyone it seemed fine. Sadly, once again my burger bun came out rock hard. As a vegan the options for myself are limited, so I often end up having a burger in most places. But for some reason it is only at the chase gate it comes out rock hard. The servers response was " we defrost it in a microwave" well, there lies your problem. Twice now I've complained. I wont return a third time to find out if they care enough about they customers to make a difference. The place was freezing cold. The temperature has dropped outside so you'd think they would at least turn their radiators on. Instead the 5 of us sat in coats to eat. This also made the experience a little disappointing.

site_logo

Nikki Nikki . 2023-10-17

MORE AT Google

Thank you to Zoe and the team for a wonderful experience for our family breakfast this morning. Delicious food, great drinks and a very warm welcome - even down to giving the little one a balloon, we were really made to feel welcome.

site_logo

Liamaguy . 2023-10-15

MORE AT TripAdvisor

Great food and great customer service. A credit to the green king company

site_logo

Matthew Price . 2023-10-12

MORE AT Google

The food was excellent and a got of it and the pudding was very nice 👌

site_logo

Kim Hodson . 2023-10-11

MORE AT Google

Visited chase gate today but unfortunately my steak sent back twice but this was no problem they offered alternative or refund . Manager very understanding but the one that stood out to me was the young lad Aaron his customer service qualities were outstanding and...

site_logo

V8326GZjuliak . 2023-10-07

MORE AT TripAdvisor

Tables filthy staff made half hearted attempt of cleaning it,first choice of menu not available, second choice burnt food brought out then a wait of a few minutes before cutlery was brought ,table still not ceaed before we left ,would have stayed for another drink if t had been tided.

site_logo

martyn gutowski . 2023-10-03

MORE AT Google

We came out for a birthday meal. All the staff were lovely especially jane! Thank you for all the wonderful food and for taking a family photo of us all. We really appreciated the great service.

site_logo

Michelle Cocks . 2023-10-03

MORE AT Google

Needs a re-vamp, food took quite a while to come (it was average and some of it looked microwaved). Lady who served us was friendly. Unfortunately some of the cutlery had food on. Whilst eating food, a staff member was in confrontation with an angry customer- when the customer had gone he was venting and swore about it in view of the other customers. Not appropriate, especially in a setting where children are. I appreciate that the man was being argumentative with the staff member and that is frustrating but it's not fair on the customers to see this. Not returning.

site_logo

Catherine T . 2023-10-01

MORE AT Google

Walked in to a not very busy restaurant with many empty tables, asked for a table for two. The young girl behind the bar told us to "just have a look around yourselves and see if you can find a table that's not reserved" like...

site_logo

Cruiser53894262867 . 2023-10-01

MORE AT TripAdvisor

We were a large table. They catered for the number we needed and we're amazing. The food came out super quick and was lovely. Would 100% recommend for large bookings. Shoutout to Jodie for being amazing!!! ❤️

site_logo

Lauren Seedhouse . 2023-09-29

MORE AT Google

I travel the country with my work and use The Hungry Horse when possible. I always have the smothered steak sizzler and enjoy the meal. Today’s steak sizzler was outstanding, without a doubt the best one I’ve ever had. All the other meals were delicious,...

site_logo

Mik L . 2023-09-26

MORE AT TripAdvisor

Came for a family birthday meal and I must say chase gate did not disappoint again! The steak sizzler was amazing and all staff were fantastic, they couldn’t do enough for me and my family. Thank you all so much for an amazing evening

site_logo

603jodiet . 2023-09-25

MORE AT TripAdvisor

Love it ... fast and friendly food . Always fabulous quality too.

site_logo

Beverley Thomas . 2023-09-25

MORE AT Google

Called in on a Friday afternoon - nice clean pub, friendly staff - we had burgers 🍔 ( bogof) beautiful

site_logo

Debby Turley . 2023-09-25

MORE AT Google

Great place for breakfast excellent staff and service thank you

site_logo

Max . 2023-09-24

MORE AT Google

Good food. Decent staff. Good value for money

site_logo

brett ward . 2023-09-24

MORE AT Google

Flipping rubbish, went there for meal with family on our trip up from Devon, service was shocking, food was appalling one steak was just gristle and sent back…no presentation and microwave “ting” grub….however the place was fairly busy so locals must like it……

site_logo

alanm659 . 2023-09-23

MORE AT TripAdvisor

What a lovely restaurant. I have not been since pre covid as had a bad experience and now I have returned I will be returning again amazing food and amazing staff.

site_logo

Stephanie G . 2023-09-21

MORE AT TripAdvisor

Thank you to Zoe and Jane for making out time at the chase gate so special amazing service! Lovely hot and fresh food very tasty. Will be returning again soon.

site_logo

909hayleyt . 2023-09-20

MORE AT TripAdvisor

Always have my lunch at the chase gate,warm welcoming from everybody ,staff very nice food great nothing to much trouble a special mention to Jane Always on the go helpful Happy, zoe steph Danielle jodie Dean, all good and work hard ,will be there again...

site_logo

ree1973 . 2023-09-19

MORE AT TripAdvisor

Been her for food on a few occasions. Cannot fault anything! Staff are always very pleasant and food is top notch. If your in the area do not go past this little gem. Will be visiting more and more.

site_logo

Matthew P . 2023-09-18

MORE AT TripAdvisor

Had an amazing Sunday lunch here today. The staff are so kind and attentive. Thank you so much all will be back again soon.

site_logo

talkthetruth1 . 2023-09-17

MORE AT TripAdvisor

Visited for a quick bite eight my mates amazing food fast service staff are friendly and food came out piping hot

site_logo

Jord B . 2023-09-17

MORE AT TripAdvisor

The kids loved our visit and the food was amazing! Great turkey dinner! Can’t wait for next sunday!!!

site_logo

Laura S . 2023-09-17

MORE AT TripAdvisor

Came for dinner, wasn't sure what I wanted, one of the members of staff walked past with a suday dinner and it smelt lovely. So I went with a beef dinner and it was so lovely never had one before. But I will be back...

site_logo

Laura C . 2023-09-17

MORE AT TripAdvisor

Me and my husband came in for a quick visit after our shopping trip. The food was amazing I had the chicken tikka and I want to say thank you do Jodie for such good service. Thank you

site_logo

Michelle C . 2023-09-16

MORE AT TripAdvisor

Amazing food and service. Will definitely be back. All enjoyed their meals and were satisfied with the amount. Thank you

site_logo

Amanda G . 2023-09-15

MORE AT TripAdvisor

Easy to book a table on line. Lovely meal as usual. Thank you

site_logo

Janice Turner . 2023-09-13

MORE AT Google

Efficient service. Great portions and lovely food. Good price definetly worth a visit

site_logo

Wendy Scholes . 2023-09-10

MORE AT Google

Great place with friendly staff and very clean. Great breakfast.

site_logo

Siphiwe Daphne Mathe . 2023-09-09

MORE AT Google

Similary restaurants in West Midlands