Chase Gate in South Staffordshire

I regularly stop off for a bite to eat at Chase Gate after work. Always great food, great price, clean tables… Just a great experience all around.

I know the majority of food is from a microwave but went for a 8oz steak with jacked potato and coleslaw. I can honestly say I have left more than I was served. Look at the photo, looks like a 8oz steak had been cut into 3. Very poor

All food came out cold after waiting an hour for food, there was undercooked meat and items missing. Terrible food. The manager had to refund our whole meal for 8 people. We left and ate somewhere else. Holes in wooden window frames, big enough for mice to get in from outside. Not clean cutlery. Staff wasn't very good with ordering for 8. Poor all round.

Great place food is good and the atmosphere is very friendly. Can’t fault the value for money.

Love the place Warm welcome with a friendly face. My favourite pub. Becky was an amazing server. Drinks are reasonably priced. Will definitely be returning!

Becky is an absolute pleasure, great service. Deffo coming back every lunch

Pub is dated and in need of some TLC. Employees were polite and service was quick. Food however was very bog standard, Wife had the kofti special, both the fries and kofti were Luke warm at best and kofti was clearly previously cooked and thrown on the grill to reheat which made it burnt and chewy. I had the mighty mix grill, which was very average. Gammon and chicken was cooked alright, but the sausages were cremated and the peace of steak wasn't any bigger than 2 to 3oz. Wouldnt really call it a mighty as both the peace of gammon and steak were very small. Not much else to say really, all round your average boozer with average bog standard food.

Good food at reasonable prices, good service

Dirty and only two staff on, food was OK but cold. It's overdue a renovation. Wouldn't go back again.

Spot on. Food was nice and cooked perfect. Staff very friendly. Always smiling and go out their way to make you feel welcome! The restaurant is always clean. If you want a good night come and play the quiz on a Friday night!

Stopped here for dinner after a trip to Alton Towers. Very friendly and speedy service and we were happy with all the food also, very good value and tasty.

Fantastic food and great fun. Great service from Becky

Excellent food and great service. Recommend the Chicken Tikka Sizzler and Salt & Pepper fries. Becky made us feel welcome.

Lovely food. Great service. Thanks becky.

Very good food and service from Becky the server

Lovely service! Went up to the bar and Zac gave us some good recommendations on what to eat and served us our drinks quickly. Very nice, will be back soon!

Only one bar staff serving. A very long wait to get served.

Worst food ever. Would not recommend it too anyone.

Lovely food and lots of it. Reason behind the three star review was the length of time we waited for the food. Over 40 mins for the main course and then it was over an hour from finishing the main before desert came through and that was after we had asked at the bar - they didn't know and weren't helpful and then we had to ask the person clearing tables, desert arrived within minutes of the second asking.

The majority of the food was hard and 2/7 were able to finish their meals. I did enjoy the chicken strips and chicken wings though.

Nice family pub, lovely staff and food. Good prices

Have been several times before and the food is always cooked to perfection. There's a kids playground with beer garden to keep the kids entertained. Staff are friendly and helpful.

First visit in quite a few years. The interior has been changed ( to be expected), only 2 members of staff on .The meal was very good and generous. Will probably be going again.

The food was horrible everything must of been frozen and then cooked won't be visiting again. The staff was great though veery helpful and friendly 👍

The food was quute acceptable pub food with a basic menu. I was a little disappointed with the lack of veggie options. There was no fish and chips even. Staff were friendly and service was good, maybe a little slow Worth a visit but be aware of limitations. I was impressed they had ev chargers at very good rates!

For some reason the regular kids portion was bigger than the larger kids portion

We regularly pop in for a couple after work, tonight was particularly friendly. Jess and Maddie were taking pride in their work and making sure the place was running well. Big thanks for looking after us

Great food, lovely staff, prices affordable

Seemed everything we wanted to order they had ran out of friendly service all the aame

Can't fault it,nice staff,clean,fair prices,food nice,it's pub grub not a Michelin restaurant .I go there fairly regular

Great place to eat for families.

Visited with my boyfriend and friends. Had a lovely meal and Jess was so friendly and lovely! Thank you to all the team. Food and service was incredible

Friendly place with brilliant staff, always come for the pub quiz on Fridays great fun and such a laugh

Staff absolutely amazing especially Jess and Mia. Always go above and beyond for customers

OK price , staff hit and miss . Will not be going back .

Received a very warm welcome, and order was taken swiftly and very accommodating to my requests. Steak and chips cooked to perfection. The baked alaska was to die for, well worth a visit all the staff are amazing

Warm welcome from a pleasant young lady on our arrival. Food was prompt & tasty & a great portion. My mum had gammon & had 3 steaks she couldn't finish it. Great value for money

Excellent food Excellent service staff are always pleasant would definitely recommend we called lunchtime with our daughter and grandson enjoyed the ultimate sharer for 2 perfect for lunchtime 👍

Excellent service and food. Staff couldn’t do enough to accommodate my gluten free diet and my sisters steak was cooked as asked. Definitely go there again

Food was cold. Items was missing of meal. Use to be our go to place. Will not be returning anymore

Had fish and chips here today Really impressed Price and quality combined with service unbeatable It’s not an Egon Ronay restaurant It’s a really affordable family eating house. And you get amazing value for money Thoroughly recommend

Lovely meal friendly staff nice little park for kids to play on

Nice friendly staff and welcoming atmosphere. 5 stars for them two. Now to the food. Sadly we can only give 3 stars for the food. Two roasts. Beef wasn't bad. Turkey you could clearly see it wasn't cooked on site and came out of a packet. Perfectly rounded thin slices the same as you get out of a packet from your local supermarket. The mashed potato was nearly dry and again you could tell was not fresh. The gravy was nearly non existent and we had to ask for extra gravy and the missing pigs in blankets we had paid for. To top it off we ordered a candy mania sharing dessert. A few years ago there used to be brownie chunks in it too. That no longer exists. There was no cookie dough that is listed in the dessert. Instead what we got was several dollops of vanilla and chocolate ice cream with a few smarties and chocolate sauce..... oh and only one flake. Not worth the 6.69 we paid for it. Not made to the standard of other HH/GK pubs where we've eaten before. If you come for the Sunday roast, I'd strongly advise you look elsewhere. Other food doesn't look too bad but I'd say it's not fresh like other pubs. Maybe they're short of catering staff, I don't know but that shouldn't detract from the quality of GK restaraunt provisions. The pub is on a busy road too.... I noticed parents walking out to their cars with their kids running along side them. A few cars pulled in while we were there but one idiot in particular flew in and accelerated across the car park without any consideration for the kids. Hope this will be addressed with their visitors in future. Safety of pedestrians in the car park is important. All it takes is for them to slip on the wrong pedal and they could injure or kill someone. Hope my review helps for a better service overall. 4 out of 5 stars overall. Toilet checks supposed to be done hourly..... Just seen the record on the door. It's 6.30pm..... last check on the record was between 10 and 11 this morning. They could do with a clean too.

Pudding was lovely service was slow don't seem to be enough staff on my moms meal was aporoling mine wosnt much better so won't be going there again

Staff were lovely, and so was the food. Couldn’t recommend it any more

Cold food which was changed , quality of food not the best .

The best Hungry Horse pub we've been to. The food is always good and we are made to feel very welcome. All staff are lovely, but Jane is a absolute credit to the Chase Gate team. She is always incredibly helpful and kind, goes above and beyond, a true gem ! Thoroughly recommend. Be back again soon.

Much improved from my 2 star review. Lovely fish and chips, well done to all the staff. I also recommend the Steak and Ale pie.

Great Value and Burgers are Amazing . Staff Friendly

Amazing food for the price. Great selection of drinks. Wonderful atmosphere, helpful staff!

Food not so good this time baguette and chips was very poor to be honest. Drinks top notch! Obviously a good cellar person 👍👍

Friendly, welcoming, helpful staff. Lovely food. Clean premises. Nice chill background music.

Dogs welcome too. Couldn’t be better

Friendly and welcoming staff, great food!

Popped in for lunch. Atmosphere was relaxed and we found a table easily. The bar / serving staff were lovely and food was ready quickly and it was delicious. Overall a lovely experience.

My husband & I visited last Saturday, we made a reservation but actually wasn't thar busy at 5.30pm. On Saturday you can get the super specials on offer & I was very pleased they had brought back the Katsu Banquet it was very tasty & my husband had the plant based burger & really liked it. The staff were very friendly & helpful would definitely visit again.

Staff are poor shouting at my children for playing hairs in food and shouted at for request fresh food staff seem to constantly tell children off not just mine

Great food, great service and staff

Food was amazing when I went last night. Highly recommend

Fabulous place. Come to the quiz regularly and it’s brilliant. Staff are so friendly and willing to help whenever needed

Great food, service was excellent. Highly recommended

Staff great, food great, would definitely recommend

Visited today and was greeted by lovely staff, a warm and friendly environment. Very clean, and amazing food. Thankyou. Becky, Tiegan, Zoe and kitchen staff.

Delicious food Friendly atmosphere staff friendly and helpful

Was able to get a last minute booking here for 13 people. The food was good, the service was quick, personable and attentive. Overall an amazing experience, thank you A++

Good food, good beer and fantastic service. Highly recommend

Stopped off for a Sunday lunch. Wow, that's possibly the worst experience I have ever had. Waited to be seated. Not one person anywhere to be seen. After a few mins, we got our own table. Ordered 3 Sunday lunches. No coffee as the machine was broken. Ordered a glass of red wine . Had to take it back as the glass was covered in lipstick. There were dirty tables everywhere and it wasn't even busy. Waited over 30 mins for our meals to arrive , this is after asking someone if they would be much longer as customers that came in after us were getting their meals . When they eventually arrived, they were served on cold plates. I can only assume it was smash, not potato. Cold sludge gravey. And the beef I wouldn't give to my dog. Asked to see the manager and waited another 5 mins. Eventually, I went back to ask to see someone. Young girl asked me if I wanted them heating up. I declined and asked for a refund. Won't be calling in again. Dirty place, poor staff, and worst food ever .

Really nice food, and great service

I wasn't expecting much as I'm not usually a fan of cheap pub food, but was pleasantly surprised, food was really nice, staff was really friendly and helpful but ordering the food wasn't as smooth, took a whole to get served even tho there wasn't a que but I think that was due to not enough staff on duty, so can't blame the staff who was working as they was really good. Food was a very good price, 2 adults 3 kids starters and mains cost 45£

Food was okay - not great service. Helping yourself to cutlery and sauces makes you feel like you're eating in a fast food place rather than a restaurant. Dirty tables everywhere, toilets in a poor condition. Told after a couple of hours to leave the table because they needed it back - probably should have a sign up telling us that before we sat down... All in all, we won't be in a hurry to come back I'm afraid!

Sunday lunch & a few pints bang on.

Visited for Saturday lunch, 4 in party. The mixed grill - steak was cold, chicken cold and slimy. The chicken Parma- potatoes were cooked till solid, The mix it up x2 peppers were stuck up the skillet. Drinks, bar staff could not make a orange juice and soda, ended up having to order an orange juice then half a soda in a pint glass. I have frequently visited here but shall not be returning as the food quality has significantly dropped and the building is getting to the point it needs a good renovation. The toilets are tired and so is the furniture. 1/10. On a positive the staff are friendly. Visited again 12 months or so later. The place is falling down, windows are filthy and food poor quality. See photos. What outside on a warm sunny lunch. Tables hadn’t been cleaned and bird sugar, hunny, ice, tea lover the seats

Really lovely pub. Friday burger deals is amazing my friend take me there and we really love it. Definitely, we'll be back there soon. Staff was really helpful and lovely. I only recommend reservations before visiting because they are required. Everything else is just perfect 👌

Booked on app hour before got in.welcomed.waited 20 minutes for meal. Tastey.hot.presented well not thrown on.well done hungry horse.chase gate.

ordered food and I came to ask where it was after 25 minutes and they said it would be out in a minute and then I went to ask again at 35 minutes and they also said that it was about to come out and then 50 minutes later we still don't have the food? we asked for a refund and the worker looked like she didn't care at all that we just waited 50 minutes for something small and no apologies?

Large bog standard pub. Iterally nothing to say about it. Food was basic, service was none existent.

Dined in on Sunday Definitely improved since our last visit, we hadn’t booked a table so we was welcomed to sit in the bar which was fine & no different from sitting the other side of the pub. He bar girl was absolutely lovely, did get a but rushed off her feet with it getting busier but apologised for the wait wasn’t a issue at all. food came out hot and quick considering it was so busy only down fall i have is the kitchen is that they always over do our steak i asked for rare and my boyfriends medium rare, both came well done but we still enjoyed and we had the ultimate combo and it came without scampi 🥲 not worth complaining about though as we did really enjoy our food and was stuffed. Thank you

Greatly improved on food and service since our last visit

Friendly and helpful staff, food amazing as always highly recommend

Extremely warm welcome and delicious food. Fabulous service. Would highly recommend 😋

Struggled to find any clean cutlery want be going back.

Delicious food, amazing prices, lovely staff and quick service. Clean, tidy and great atmosphere. One of the best I’ve been too!

This is by far the best Hungry Horse I have visited. I am now a frequent visitor because the staff are so friendly, the beer is very well kept and the food well prepared. The layout allows everyone to have some privacy and peace and quiet.

Went for breakfast, me and wife waited over an hour, finally came, it was cold sent it back and got a refund. To be fair, they offered us another breakfast, but we didn't have time 😑

Poor service! For a weekend. hardly any staff to take orders at bar long wait for food. mash potato was frozen stuff warmed up.

Not visited here for a while and probably won't again in a hurry. Visited a lunchtime on a Saturday. The empty car park should have been a warning! Sat in conservatory area which was pleasant however the room needs refurbishing. Looked very tatty in places. In need of a lick of paint. The food came quickly but was Luke warm. I had the chicken new Yorker. The chicken was lovely and tender but the chips were cold. Portion size good but needed to be warm!! My sister had the chicken sandwich. She said same that the chips were cold but the chicken tender. Such a shame as being part of the hungry horse chain expectations were high and we were disappointed.

The service was second to none, absolutely brilliant, the food was nice and the atmosphere was chill and family friendly. Will definitely be returning soon. Thank you to all the team at the chase gate

Good food fair price lovely staff good cake 👍

Very average won't be rushing back Chicken wasn't great had to find the bacon but more than plenty BBQ sauce

After visiting the Chase Gate recently for a "catch up over food & drinks", my husband & I were very pleasantly surprised. The food was beautiful, cooked to perfection & served after a minimal wait. The mixed grill was delicious & very plentiful. My husband opted for the 12oz steak & again didnt disappoint. The only thing negative I can say is the pub is "very tired" & is in desperate need of an update on the decor & furniture., albeit it wouldn't put us off from returning

This pub has the world's best FRUIT cocktail! 😍😍😍

Food was cold steak over done and tough

Great 1st time there deffo go again x though cleaners need education in toilet?

We go here very regularly. Food consistent. Very pleasant staff. Always made welcome here

Went for a meal tonight meals came all were bad, cold sizzling meal was like boiled not sizzling ,the burger was dry salad was none existent ,the special meal was cold dry and tasteless the place was empty so the chefs were not run off there feetso the standard of food should of been much better than it was ,the toilets were a disgrace . 1 cubicle out of order with all the ceiling all falling down . 1 toilet was full of toilet roll and wouldnt flush. And 1 with no lock. Windows was mouldy and the tap was stuck on and wouldn't turn off. Water all over the floor ,we used to be regulars but won't be going back

Almost the pub with no drink!!!

Good was average but not bad.everything's tastes Typical frozen food sorry to say.

Very fast Service, staff were very friendly and polite. Unfortunately I can’t say the same for the food, I had the full English breakfast which consisted of, one tough sausage, bacon full of fat, frozen hash browns, overcooked mushrooms. About the only thing cooked well was the egg. Meals for the rest of the family were of similar quality, doubtful we will be going there again.

Brilliant service fab staff. A pleasure to eat there

Great food, fast and friendly service. Excellent staff. Will definitely be back.