Truro Godfather in Cornwall, Isles of Scilly - Phone Number, Reservations, Reviews

I had a kebab a while back and genuinely really enjoyed it but reading the reviews I think I just need to add negativity and bring this places score down as can be read by reviews how the owner has spoken to people and basically to he'll with this person.

I'm sitting here eating food from this place, and im in shock. I have lived in Cornwall for 8 years now, and I have ordered from many different kebab shops, and this is by the far best I have ever had!! I wish I had taken photos of my food before I inhaled it down but sorry, it was far too good! 😂 People, please don't get me wrong. This place doesn't look the best, but we looked past that and still ordered, and we do not regret a thing. Food is so fresh. The chips are so light and fluffy. The lamb donner just melted in my mouth. I haven't seen the other reviews or if you get a bad experience I'm sorry. But I haven't had a bad experience and I will be going back probably tomorrow 😂 thank you

This business doesn't deserve my time nor my money. I went into this establishment very much happy looking for a quick bite to eat, and was greeted by a miserable, rude person. I made the mistake of not hearing him ask me if I wanted sauces in my burger. When I came back to ask for some, I was yelled at for not listening. Then I was told I'm not here to give customer serievce just food. This person is clearly going through something as the attitude from start to finish was appalling some what laughable that they believe they can have a successful business talking to people who help thier business run. CUSTOMERS. Never going back and seriously wouldn't advise anyone food wasn't grat hygiene questionable.

What a shambles of a company. Did not get my takeaway! Never arrived said they came to house but I waited by the door entire time and nobody came. They swore in the background about the order and never came back out said all the lights were out when all our lights were on so obviously at the wrong address! or just never came! What sort of company does this,? we came here on holiday and we had a long trip and were starving. Never again so rude !!!

Great service , always so quick, lamb kebab was so delicious and good value for money. Tasty starters too , recommend garlic mushrooms . Pizzas are large and pretty good . Was surprised they had scampi too . Great portion sizes .

Never even managed to get food from this establishment. The guy working there was shockingly rude when we wer trying to order. On arrival my set and my little girl said hi he just grunted and went in the back. I then asked about the family deal he didn’t want to know I asked if they took card he just said yes and went in the back of the shop just no interest in our order at all so we left very disappointing

Terrible food, gf is in labour so wanted a lovely kebab. Was the worst donner meat we’ve had in our life, I’ve had microwave kebabs that taste better. Do not waste your money here

Tried ordering food by calling started to give my address for the phone call to end thought it was a mistake then proceeded to make another 6 calls over the space of half an hour to have every one of the ignored them I’ve never ordered from here before and certainly won’t be trying again! Extremely unhappy!

The meat tasted weard and now I've got food poisoning and been really bad throwing up from both ends would strongly recommend to not go near this place also I.ordered mixed meat and just got donner

Beautiful service 10/10 would recommend

CRAZY, VERY RUDE OWNER, WILL NOT BE RETURNING! Visited this establishment yesterday evening. Went to order a couple of cheeseburgers and a large chips from a nice lady at the front counter. I asked if the salad and coleslaw for one of the cheeseburgers could be put SEPARATELY and not on the burger as the last time I had a burger from there, it made the burger very soggy and it was dripping everywhere. Well, a very rude man (I'm guessing the owner) which was behind the lady heard my request and started kicking off, shouting, telling me he could not put the salad separately, then pointed to the door and shouted "GO ELSEWHERE". The lady looked very embarrassed as she was already writing down my order. Nevertheless, after such aggressive and rude behavior, I glady walked out of the shop and took my business to the Walkers Chip shop which turned out to be a lovely meal which we really enjoyed. This place really doesn't know about customer service and my advice is to avoid as they don't deserve custom with this kind of attitude!!!

It says you are open, but I rang you 3 times and goes to voucemail, what is going on? are you hanging up my phonecalls? are you lying about the hours and you don't have the hours you say you have? Honestly this is not the best way to grow your business, I have 3 businesses and you are far from having a good customer service and management.

Seen lots of negative reviews about management and rude staff, having only ordered delivery I don't feel it is fair for me to comment. The food itself is absolutely delicious, and exactly what it says on the pack. The portion sizes are very generous, and delivery was extremely quick. The prices are can be a little steep, but in my opinion it's worth it. Perfect for party food, Friday nights, and a night-shift lunch. I'd highly recommend the pizza, it's the best in Truro.

We’ve just ordered and the food came burned, we call the restaurant and when we said it was burn he closed the line directly 😳 we called again but no one answered ! 👎🏼

Look, it's a kebab shop, it hasn't got the atmosphere of a high class restaurant, and if that is what you want then are you sure you want a kebab? Similarly I feel a bit cheated if my kebab shop owner isn't a little rude, and I'm never cheated here. Great menu selection and wonderful kebabs, burgers pizzas and chicken. Never let's you down.

We were completely ignored and when we politely asked if he had gravy he got so angry that he said there won't be any food for us and asked us to leave.

worst food i've ever had in my life. disgusting. took one bite and chucked the rest in the bin.

Dirty place food is disgusting the staff are rude mouthy and look like they need a old shower

Disgusting everything about the place this is just a follow-up of what my husband if u are gonna use the dump of a place don't go in on your own u never know what the mad man might do

The chicken burger 🍔 was one of the best I have ever had😁 With loads of fresh salad, it was amazing! 🤩 & also got a free can of drink😁

So Abusive!!! Avoid… crazy guy that doesn’t speak much English but speaks every swear word known to man 🤣 gets the order wrong and then shouts at you. A bit psycho I think, complete nutter!!

Very rude, man in the shop ... I asked him what the donor chicken burger included, and he told me not to buy something I don't know and just asked me to leave. I asked him twice what is going on, and he kept saying goodbye ...... very rude man

Sad to see this place go downhill, used to be so good. New owners have no idea

Very rude, unprofessional and inappropriate dressed gentleman. I went into the store, it was empty and I saw the man in the back side of the store. I politely said Hi and he looked at me and ignored. I asked a few more times and he said "I am working". After a few minutes he came back and he was very unresponsive when I gave him the order, I was a bit unsure if he got it or not. After a few minutes, noticing he is cooking something else, I politely asked if that's is for me because I ordered something else. He shouted at me that "i am not working for you, chill, it's another order". The food was gross, it tasted bad and the wings are not marketed as being spicy, even if I double checked with him and he said "no spicy", but the wings were very spicy. Try to avoid if you care about you! Try other kebab shops in town!

Delish, great value for money and a good amount of choice!

Consistently good food and good portions

listen here u animals, how dare you serve me STONE COLD and RAW chow mein. this is absolutely DEPLORABLE !!!!?!

Went in there tonight with my friend to get a takeout. We was waiting to be served the man was swearing a lot he then kicked some people out locked us in with 2 other women and a man. He asked what we wanted my and friend asked for chicken. He then started swearing at us and kicked us all out. Very rude and horrible man would definitely avoid this place. Will never go in there again and pay for any of his food.

Once again a superb Kebab. He does the best Kebab in Truro by a mile.

Absolutely disgusting. What has happened to the management they used to be so pleasant. Customer service has totally gone out the window. The management have turned into grumpy neanderthals. Grunting at you when you enter "uuugh what you want" then do they need their ears syringed because they get the order wrong. Then you politely point it out that they are cooking the wrong food. So what do they do well they should apologise but no they shout swear and throw you out. Wow the way they are going they won't have any Customers left. We have been a loyal customer for years. Sorry no more. Bye bye. The chicken burger used to be amazing now they are using cheap frozen burgers. Such a shame.

Went into the empty shop, still had to wait 5 minutes to be served. Asked for 3 chicken burgers, the lady started cooking beef burgers. I then said we asked for chicken burgers and the the owner started swearing at us and refused to cook our food. Obviously he was having a bad day. Wouldn't recommend. Now you're calling your customers liars and rude which is hilarious. Judging from the rest of your reviews I can tell you're just a front for money laundering because you clearly don't care about making money.

My kebab was cold and my girlfriends food didn't have garlic mayo on it like I asked for and it didn't have Extra cheese on it like I asked for

Order via the app , ordered was accepted but 5 minutes later cancelled as couldnt deliver . I called them to try & say I'd pick up .but the phone was hung up . Went in & spoke to the owner who was rude, refused to cook my order would never use again. To respond to your reply I was not rude , I asked for my refund as the money had been taken . You chose to hang up , you chose to answer but leave the phone off the hook & when I came in you chose to ignore me . Shocking service.

SHOCKING DO NOT USE!. Ordered on the app, 10mins received email saying they had cancelled and would receive a refund in 3 to 4 working days!!! Phoned up, husband queried (nicely) if it was address as they had delivered yesterday to our neighbours the response was 'so, doesn't mean I'm going to deliver today'. He then put the phone down. We were going to say we would go pick the order up! Clearly customer service means nothing.

Perfect kebab, best i have had locally. Salad proper fresh n tasty. . Surprised to see the other reviews, I found it the opposite. Best dirty donna in town!

Best kebab I've had in a long time, amazing salad, would highly recommend.

The best kebab pizza I Truro for me ,

Over priced food sub standard ended up giving away my food to some homeless people. If the prices matched quality food then I wouldn't have an issue at all

Disgusting, rude staff. Just stood there and refused to serve me for no reason! Been going there years too. Never again.

The food is ok, staff rude, owner rude, I could forgive that if the food was amazing. It's not. It ok at best. Also the discretion on Google is wrong. It's really not what it says "Mini-market chain, open every day for groceries, alcohol and newspapers; some have post offices" 🤣 I wish I could have brought a beer there the whole experience might have been better

Staff were very rude on phone, getting sworn at for not understanding will never be ordering from here absolutely appalling behaviour very unprofessional disrespectful arrogant and rude

Love The Godfather. Spot on every time! Delicious, tasty kebabs and the kids love the chicken strips and chips with a free drink!!

Worst pizza I've ever had. And the owner was rude and unhelpful. Don't waste your time and money on this place.

Awful how they speak to there customers, then talk in there native language aggressively is disgusting! Not worth even a star. Places like this should be rated bad.

Top food, service and price. Prompt delivery. Very satisfied.

Appalling how they speak to their customers disgusting food as they come in it and I had loads of hair in my food will not be going there and I will be putting it in the papers

Made a order collected found was missing order items when got home called and was VERY RUDE

Very tasty food, well prepared, prompt service and friendly staff

Rude ignorant and bad quality never again.

Have been coming here for years have been welcomed every time and never had a problem.

Terrible. Awful customer service, awful food.

Best chicken shish kebab in Truro! Generous portions, plenty of salad, unlike other establishments. Chips are cooked perfectly, crispy and fluffy. Haven't had a bad meal from here. Delivery is prompt, food is always hot and taste is unreal. Must try if you haven't previously!

Pretty good take away, would be five star as the food is usually great but had a couple of inconsistencies due to different cook or delivering to my neighbour!! But usually a great pizza

It was very good will use it again

Awful food, no taste, very greasey, will not be getting any food from here again

The ONLY kebab out of any my family and I have tried in Truro, Redruth and in between that actually has decent kebabs since we moved here 4 years ago.

Avoid. The other reviews are true, the staff here are arrogant, rude and have no idea how to run a business. This is not what it used to be when it was called ‘One Stop.’ Asked for my kebab salad on the side and was told no, clearly a an extra pot for a bit of lettuce and cucumber is not within the customer service reach of these fools. So I walked out and won’t be returning.

I have tried all the kebab shops in Truro Godfather - is by far the best kebabs and pizza's in Truro also the salad is always fresh n yummy.

We ordered on the Just eat app. Order was awesome, very tasty and massive portions. We had to save some for breakfast the next day. Highly recommended.

Haven't been back since the appalling customer service. The owner is an idiot and Rude .

The guy who worked there took the wrong order and then started to argue with me foods nice but customer service is whack

Awful, the people who work there are terrible. No customer service skills at all. Food was put in the bin after a completely wrong order.

AVOID AT ALL COSTS came in to purchase food despite the other kebab place in Truro having higher reviews, asked the man behind the counter if they took card - to which he stated yes. Following this, the man literally ignored us - it was almost comical! We were the only people in the shop and despite saying "excuse" and " hello, please could we order?" several times, he acted as though we were literally not in the room. It's quite talented that the he managed to do it to be fair! We had no choice but to leave since we were not going to receive any acknowledgement....let alone service.

DO NOT USE!! I was given a year old out of date bottle of drink plus when i thought to give them another chance they got the order wrong and we had abuse down the phone when we tried to get it rectified!! Avoid avoid avoid

Seen there last delivery roll down road and they still cooked it and sold to customer's I'll never use again plus there staff a very rude

Always great food, never had a bad takeaway from The GodFather. Its our favourite place for a kerbab in Cornwall.

Ordered a chicken doner kebab it was very dry and when I phoned up to complain the owner laughed and put the phone done on me!!!!!!!!!!

Ordered tonight for delivery which was quick food was great will be ordering again

Had a mixed donner, chicken shish kebab..the best kebab in a long time..so delicious

Great food 🍲 we really enjoyed the Gin Festival! So we are thinking of going to the Green Bank in Falmouth for the next one.

Two star instead of one due to a previous ok experience. This time, ordered through just eat for delivery. Hour and a half later the delivery time has passed so try phoning them. No answer. Try repeated with the same problem. Phoned just eat after 2 hours waiting and they couldn't get hold of them either so we cancelled the order. Zero contact from the restaurant even though they had a phone number. Won't be using again.

Food was very late, had been over cooked ( pizza was black!!) And then left to go stone cold. Ended up binning the lot. Total waste of time and £25. Will never, ever use again.

I was nervous about trying this place after reading the reviews, but I was in need of a kebab, so decided to try it. I walked in and the guys behind the counter are grumpy but tbh, I wasn't there to make new friends. Ordered a lg chk shish and it was pretty good. Ordered a chk Donner last night too and the food was great again. My view is try to collect the food yourself and don't expect dazzling customer service. Food itself is pretty nice and that's what counts

Walked in with family to purchase some food and there was one guy behind the counter who was obviously busy. He looked at me without any sort of acknowledgment. After a 5 min wait he said 'what do you want', I began to tell him and he tutted, shook his head and said louder 'just tell me what you want'. I found his manner very rude and unwelcoming'so I walked out.

Worst customer service ever.Not sure if that was the owner or an employee but he didn’t stop swearing at us and the rest customers.definitely not going back there again.

Shockin service. Got hung up on and given abuse by manager for no reason. Wont EVER use them again

I would rather starve to death than attempt to order from these lot again. If you want to be shouted and swore at then call these guys. They have no idea what your saying and then give you abuse and hang up.

Great food but delivery is always that upto half an hour and no apology

I bought a shish kenab last night, i go rest of the day with stomache. Do not recommend it, specially for child and adult as i afraid it serve healthy food.

Bleddy anscome. Pizza and chips better than dominoes and allot cheaper too. Good job guys

If I could give 0 stars I would. Don't read the allergy boxes and sent us a totally wrong order that my partner allergic to. When we rang and told them the woman was very rude and refused to do anything about. seriously DO NOT use this place I know we won't be again. Poor food and poor customer service 👎😡

I'd give it a zero stars if I could. The man behind the counter is the rudest person I have ever met.. don't go there. Central grill 2 is nicer and cheaper

The manager was so rude to my son on the phone so when my husband rang he put the phone down we they went to speak in person for the manager to use fowl language, we videoed the conversation to prove we were not rude at all, will never ever use this place again, just because my son clicked tomato sauce and it showed garlic and it obviously seemed to much to re correct it!!!

Had a chicken sandwich. Chicken grey and tough not nice tasting at all, rang to tell them only to be palmed of with "its fresh from the delivery yesterday " then you hear a torrent of abuse from whoever was in the background well im not eating it and sending it to the enviromental health people, nothing like good customer service pathetic guys

Ordered kebab for delivery came in good time however the pitta bread was like Ghandi's flip flop it was black and rock hard like. I called the restaurant to inform them and they suggested delivering a pitta bread!, that would be great but t by the time I would get it my chips and meat will be cold!!. Not very helpful and won't be ordering again! Even took ap photo but sadly no where to upload!

Slow service and small portions. Food average.

Great value and good food, My wife the fussy one loves the shisk kebab

Good and tasty food for a night off from cooking

Rubbish food and can even get your order correct. When asked to get the correct order they refused. STAY AWAY !!!!!

Seriously rude - better options available

poor quality of food everything turned up cold

Always great food and great service

At 22:02. Asked for order them gave allot of abuse. First kabab house I have been to in Truro... I will not be coming back

down here on holiday,we always try the burger and chips wherever we are, well we have just had a double cheeseburger and a double mexican with cheese along with chips, they were brilliant best we have had, hot plentiful and tasty,you must get along and try

Excellent food, proper kebab reminds me of the kebabs ive had in london, quality and excellent customer service, even had a free can of drink with my order. Very happy customer.

Ordered £40 worth of food and it has just turned up cold we rang the shop and was told if u dont want cold food dont have it delivered !!!!!!!!!! Absolutely livid!!!!!

highly recommend delicious food :)